Hello,
I just got a new Z2 and I have a problem that causing the display not to go to sleep . I can see an icon in the notification and by clicking on the icon ((see attachment ) )and getting the app info I see the process name ( com.sonyericsson.startupflagservice ) by forcing shutdown to that process the screen acts normally and goes to sleep
I tried PC companion but is till get the same icon... I even tired to flash a new firmware but still!! the only thing to make the screen acts normally is terminating that process.
I am not sure if I should return that phone back or not.. Could it be some hardware issue?
any advise will be appreciated.
mohjarr said:
Hello,
I just got a new Z2 and I have a problem that causing the display not to go to sleep . I can see an icon in the notification and by clicking on the icon ((see attachment ) )and getting the app info I see the process name ( com.sonyericsson.startupflagservice ) by forcing shutdown to that process the screen acts normally and goes to sleep
I tried PC companion but is till get the same icon... I even tired to flash a new firmware but still!! the only thing to make the screen acts normally is terminating that process.
I am not sure if I should return that phone back or not.. Could it be some hardware issue?
any advise will be appreciated.
Click to expand...
Click to collapse
Hi it seams that an App is Running with Admi-Rights ON - Could you Please check if something is running with Admin-Rights and then check if something is running with SuperSU (only if your phone is rooted!)
If so disable Admin Rights for that App and uninstall it. Just in case make an AV scan for added measure.
Solution!!!!!
I had the same issue on a Z2 I bought off a guy. It was on 4.4.2 and it kept saying no update available. I downloaded and flashed the 5.0.2 update via Sony Flashtool. At first boot the issue appear again after a few seconds. It got very intense with the screen becoming unusable. The phone shut itself down and rebooted without the issue. Gone and nowhere to be found. I immediately got another prompt to update to a newer Android version - same 5.02 (17MB file).
So flash away, guys!!!
Related
I managed to get my phone running Freex10, went to install a custom theme and reinstalled xrecovery, but i FORGOT to install busybox again.
Now the phone will not launch xrecovery. When I get to the lock screen all looks good until i try and unlock the phone. Then it comes up with infinite notifications telling me that every process has stopped unexpectedly. The phone will also sit at the lock screen for a minute or so, then it looks like its trying to relaunch the OS. It will do that in an infinte loop. Also, it shows no network connectivity when its in the lock screen state.
The only thing I can do it pull the battery and start all over.
I would be very appreciative if someone could help me recover my phone as I dont know how to fix it without getting usbdebugging going.
don´t worry just restore the last firmware with flashtool if you don´t know how this is the post what you need
http://forum.xda-developers.com/showthread.php?t=920746
Hi,
I recently updated to the XWKI8 stock firmware and now the screen fails to time out I have tried setting the time out to 15s/30s/1 min but the screen never switches off.
Is this a know issue? Is there any work around? I am getting fantastic battery time gains by upgrading from 2.3.3 but all is lost the moment the screen gets turned on due to an incoming message (when the phone is in my pocket) and then never gets turned off)
--Ashwin
kkashwin said:
Hi,
I recently updated to the XWKI8 stock firmware and now the screen fails to time out I have tried setting the time out to 15s/30s/1 min but the screen never switches off.
Is this a know issue? Is there any work around? I am getting fantastic battery time gains by upgrading from 2.3.3 but all is lost the moment the screen gets turned on due to an incoming message (when the phone is in my pocket) and then never gets turned off)
--Ashwin
Click to expand...
Click to collapse
1) Tried normal reboot since flash?
2) Updated via Kies? So maybe you try to reflash it but then you have to do it via Odin (Kies just see that it's the actually one)
Here the files and instruction: http://forum.xda-developers.com/showthread.php?t=1075278
CHEERS
kkashwin said:
Hi,
I recently updated to the XWKI8 stock firmware and now the screen fails to time out I have tried setting the time out to 15s/30s/1 min but the screen never switches off.
Is this a know issue? Is there any work around? I am getting fantastic battery time gains by upgrading from 2.3.3 but all is lost the moment the screen gets turned on due to an incoming message (when the phone is in my pocket) and then never gets turned off)
--Ashwin
Click to expand...
Click to collapse
Please try the following - if not already done:
1. Wipe cache partition in recovery mode (Volume UP + Home + Power).
2. If you have CWM then also clear Dalvik cache (for Java VM).
If that does not help either, you may have to make a hard reset (*2767*3855#).
As this will wipe internal SD card, be sure to have everything in a backup elsewhere.
EDIT:
Here is another guess to try before.
There are two different places where you can set the screen off time.
The one you found is (I am sure) in Menu => Settings => Display => Screen timeout.
The other one is in Menu => Locations and Security => Timeout.
Maybe there is an other value set on your phone.
Try to change this setting before wiping everything.
Good luck !
Resolved!
A combination of the above two suggestions resolved the problem. Tried setting and unsetting security options and rebooting. It seems to be working now.
Thanks guys!
So today (10/06/14) I checked on my Nexus 5 (Rooted) for any software updates and low and behold, there it was, "4.4.3". So I click download (takes about 30 mins) and when it's done it says it will reboot and install. Great, sounds perfect. So I click the button and it begins a countdown. The phone shuts off and then the problem occurred.
When the phone turned back on, there appeared an android, with a loading bar. It then states whether I want to install untrusted software, which was called ClockworkMod. Now this isn't a virus or anything, it's from an app called ROM Manager. So I click yes and it shows another screen. Sadly my memory is useless and I forgot what this said or if I clicked Yes or No. It then went to a screen (after whatever I did) and said this may flash my ROM and cannot be undone. This scared me so my human instincts kicked in and I clicked Go back.
After I clicked go back the phone turned off once again and began like normal. Great! But then when it turned on again, I went to the Settings, looked at the version number and it was 4.4.2. Fantastic! I went on to check for system updates once again but it says my phone is up to date.
So what has happened? If you could please help, that would be great.
Here is some information that may be useful:
- I am using a Rooted Nexus 5 (Unlocked, obviously)
- I have a custom Kernel (Franco Kernel)
- I live in the UK
- I'm not particularly good at art
Thanks in advance, Peter
Hello ,
My Sony Z2 phone was running fine, but since yesterday when someone calls me the phone rings normally but the screen freezes. It doesn't show who is calling, just rings and vibrates. The 3 buttons at the bottom of phone (Back - Home - App log) disappear, the top bar freezes as i can't drag it down, but i can still run any application i want on the desktop.
I tried restarting the phone, but it is still doing the same thing. I have also opened it in safe mode but it did the same thing. Any idea what may be causing this ?
roberts.michael said:
Hello ,
My Sony Z2 phone was running fine, but since yesterday when someone calls me the phone rings normally but the screen freezes. It doesn't show who is calling, just rings and vibrates. The 3 buttons at the bottom of phone (Back - Home - App log) disappear, the top bar freezes as i can't drag it down, but i can still run any application i want on the desktop.
I tried restarting the phone, but it is still doing the same thing. I have also opened it in safe mode but it did the same thing. Any idea what may be causing this ?
Click to expand...
Click to collapse
Probably a odd bug
Use flashtool to flash a FTF (exclude data)
This should fix ANY issues your having on the firmware side
Envious_Data said:
Probably a odd bug
Use flashtool to flash a FTF (exclude data)
This should fix ANY issues your having on the firmware side
Click to expand...
Click to collapse
Thanks a lot .. I am not sure what should i do here ! .. Can you please give me more details ?
roberts.michael said:
Thanks a lot .. I am not sure what should i do here ! .. Can you please give me more details ?
Click to expand...
Click to collapse
I recoment you try repairing your device via Sony PC companion. this will format your internal storage trying to fix your device this way.
if the problem persists then call sony customer support
if you want to try the flashtool method (which doesnt wipe your storage)
you can get flashtool from here
http://www.flashtool.net
and a FTF from here
http://forum.xda-developers.com/showthread.php?t=2759934
select the flash/lightning icon at the top left
click flashmode
select the FTF you downloaded (exclude data)
wait for it to finish prepparing
power off your device
when prompted plug your device into your PC holding volume down
Envious_Data said:
I recoment you try repairing your device via Sony PC companion. this will format your internal storage trying to fix your device this way.
if the problem persists then call sony customer support
Click to expand...
Click to collapse
I have reset my phone and it is now working fine. It took me a whole day to rearrange my phone one again. Hopefully this won't happen again.
roberts.michael said:
Hello ,
My Sony Z2 phone was running fine, but since yesterday when someone calls me the phone rings normally but the screen freezes. It doesn't show who is calling, just rings and vibrates. The 3 buttons at the bottom of phone (Back - Home - App log) disappear, the top bar freezes as i can't drag it down, but i can still run any application i want on the desktop.
I tried restarting the phone, but it is still doing the same thing. I have also opened it in safe mode but it did the same thing. Any idea what may be causing this ?
Click to expand...
Click to collapse
Its too late, but u need to enter into Settings-> Personalization-> Manage Notifications and check all the things shown. Have a good day!
hzmenxd said:
Its too late, but u need to enter into Settings-> Personalization-> Manage Notifications and check all the things shown. Have a good day!
Click to expand...
Click to collapse
Thank you for your reply, but what's that got to do with my reported problem ? .. It will only show or hide the top bar's icons. I'd like to know that in case this happened again.
roberts.michael said:
Thank you for your reply, but what's that got to do with my reported problem ? .. It will only show or hide the top bar's icons. I'd like to know that in case this happened again.
Click to expand...
Click to collapse
Yes! I had the same problem and finally I fixed it woth that method
hzmenxd said:
Yes! I had the same problem and finally I fixed it woth that method
Click to expand...
Click to collapse
I will try your solution if this happened again ... Thanks a lot
I just updated to 4.4.4 on my Z2 and I'm having this same problem.
Tried the above 2 methods but they do not seem to work.
Anyone else can help me?
milander said:
I just updated to 4.4.4 on my Z2 and I'm having this same problem.
Tried the above 2 methods but they do not seem to work.
Anyone else can help me?
Click to expand...
Click to collapse
Settings-apps-all,scroll down to incall ui,enable it.
If the above does not help,you might need to enable notifications for incall ui from settings-personalization-manage notifications.
Hey guys! This is my first thread here, but I knew this site before. I've got an M4 Aqua E2303, Android 5.0, Build 26.1.A.2.167 (upgraded from .99 with TWRP to keep the root.).
The story : I've got this phone like 4 months ago, I was so happy etc... After it updated to 5.0 it kept restarting randomly. Total random, when it was not under using, if I use it, it does not restart itself. Sometimes the restarts occurs when it's under charging, and sometimes when I want to unlock it and use it, and sometimes total randomly, and sometimes it shuts down. For different verions the problem was different too. On 26.1.A.2.99 it was the worst, it restarded and stuck on the boot screen until reached 0% battery. On 26.1.A.2.128 It turend off the screen, but the phone was running and the LED was red (even when fully charged) and only started with the hard off button in the SD card slot.
I've got the default "Diagnostics" app, now it says that the Phone got system errors 42 times in 10 days. It was worse before (over 140). But it doesn't say why did it restart, I'm hoping for help from any of you, who had this issue and solved it, or someone who knows a better diagnostic tool that will explain what caused the system fault.
I appreciate all the helps!
Have you performed a factory reset? (It will delete all your data and apps)
rp-x1 said:
Have you performed a factory reset? (It will delete all your data and apps)
Click to expand...
Click to collapse
Yes, when the phone was new and the restarts were annoying. It fixed it for 1 day. The next day it was restarting again.
This would point to an app you've installed causing the issue. Factory reset again and install each app one by one until the restarts happen to find out which.
SteveTM said:
Hey guys! This is my first thread here, but I knew this site before. I've got an M4 Aqua E2303, Android 5.0, Build 26.1.A.2.167 (upgraded from .99 with TWRP to keep the root.).
The story : I've got this phone like 4 months ago, I was so happy etc... After it updated to 5.0 it kept restarting randomly. Total random, when it was not under using, if I use it, it does not restart itself. Sometimes the restarts occurs when it's under charging, and sometimes when I want to unlock it and use it, and sometimes total randomly, and sometimes it shuts down. For different verions the problem was different too. On 26.1.A.2.99 it was the worst, it restarded and stuck on the boot screen until reached 0% battery. On 26.1.A.2.128 It turend off the screen, but the phone was running and the LED was red (even when fully charged) and only started with the hard off button in the SD card slot.
I've got the default "Diagnostics" app, now it says that the Phone got system errors 42 times in 10 days. It was worse before (over 140). But it doesn't say why did it restart, I'm hoping for help from any of you, who had this issue and solved it, or someone who knows a better diagnostic tool that will explain what caused the system fault.
I appreciate all the helps!
Click to expand...
Click to collapse
If you used the pre-rooted zip to maintain root while updating to the latest android, this will fix your rebooting problem. Follow this guide:
http://forum.xda-developers.com/m4-aqua/general/guide-fixing-random-gplay-app-install-t3338362
cmstew said:
If you used the pre-rooted zip to maintain root while updating to the latest android, this will fix your rebooting problem. Follow this guide:
http://forum.xda-developers.com/m4-aqua/general/guide-fixing-random-gplay-app-install-t3338362
Click to expand...
Click to collapse
Will try it when I'll have time for it, thanks for the help!