[HELP NEEDED] Digitizer power-up problem - Android Q&A, Help & Troubleshooting

Hi guys,
I used search, but couldnt find anything similour to my problem. Hope someone can help me out.
Regarding:
I got a Tronsmart PS7 MTK6592 (7 inch dual sim octa) phablet for 4 months and it is absolutely a great device, but it turns me down sinds several weeks and is driving me nuts... cant find a solution on the internet or on XDA forum
The phablet has never been flashed with another rom.. i did flash Root and CWM, but that was never an issue for 4 months.
Problem:
The screen responce: it just wont respond to my touch.
When i use the powerbutton several times on/off, the screen starts to react to my touch and i can use the phablet fully.
When i power-up my device everything works, sound, LCD, ledflash and hardwarebuttons, but not the screentouch. The only option is to pull the battery and start all over again booting the phone, hoping the digitizer will respond. Sometimes it does, mostly it doesn't.
What have i done myself to make it work:
When i restart the device with power+volumedown i get the debug engeneer factory test. when i use the lcd screen test, it works flawlessly, even when i try it for several times, the screen touch response allway works.
When booted, I tried the MTK engineer mode *#*#3646633#*#* but this screentest is useles, because when the touchscreen works, it just works...
Flashing stock rom for 11 times... wiping cache and dalvic for 5 times without exiting recovery etc on every flash, nothing works.
When i restore my backup with CWM, the device just works as it should, but the touchscreen problem still persists.
Just restoring data or system, nothing worked... the device works, but the problem still persists.
I openend the device to check if some connector is loose, but everything was just fine. I just pushed the connectors some more just in case, but it wasnt a solution.
Chinese supplier help:
I had email exchange with the supplier of this phablet, but the only thing they could think of is flashing a stock ROM and do all the standard clear cache and wipe dalvic solution, so that wasnt much help.
they offered me to send back the phablet to them, but they are not clear about warrenty etc. so when my device is in China, they could basicly charge me with anything they want... and i dont want be in that position.
My own conclusion:
As i have mentioned before, the screen begins to work when using the powerbutton on/off for 10 times, so basicly the device is allright, just the digitizer (touchresponce) isnt been powered up i think... or something in that direction. If the digitizer was broken, it wouldnt work at all i guess, so it has to be something like that..
Question 1:
Who can help me out with this one...
Does anyone have experienced my problem with his/her (MTK) phone and if yes, did you find a solution?
Question 2:
Is there a script or buildprob. / int.d value that i can set to mandatory push/activate the digitizer?
Thank you in advance,
Regards,
Axelman

I had similar problem with my phone and after I installed screen protector problem was solved. Don't ask me why
Sent from my novo9-Spark using Tapatalk

Hi,
I am on a new level on the touchproblem i am having.
I got to the understanding that the digitizer/lcd panel has a chip of its own that can be flashed.
giving the touchpanel a firmware update, it could help the digitizer to act normal again.
Herefore i opened the device to look what brand and serial this chip has.
DATA:
Digitizer Kabel says:
EKT CE9921219
Digitizer Chip says:
ilitek
2139QT004
AM2C08075
Dil051010.1
Now this should be enough to get some driver to flash on the chip with a utility, but i cannot find anything on the internet (i am searching for 2 days now)
Anyone got any ideas?
Thnx in advance
Regards,
Axelman

Problem solved.
Flashing rom of another factory (luftco one-x) solved the problem
@moderator
Thread is not used, can be deleted or moved to solved topics
Thnx
Axelman
Sent from my 706v92_jbla_fhd using XDA Free mobile app

Related

[Q] Touchscreen stops working randomly?? HELP!

Hello guys. I have a serious issue with my atrix. My touchscreen stops to work completely random. I've had this problem for a long time but when I restarted the phone, everything was ok for months. Yesterday it stopped completely. I was with the original ROM and put CWM and tried few roms. When I install new rom the touchsreen works perfect for X time. Last night I put jellybean and everything was ok for 2,3 hours. Then it started f*cking up. My phone rings and I can't pick up, turn off the display from the fingerprint button then turn it on again and it works. Later it got worse and now even a restart does not help. Phone works, rings and everything but I can't even unlock it?! I haven't tried changing the kernel yet, because I know nothing how to do that and there is not much how-to on the internet about that. I guess it's not a hardware problem, so maby it's the kernel. I'm quite a noobie in this stuff, but I read alot and I'll apreciate your help. 10x
Which Rom are you using
are you using leaked ICS or CM10/AOKP by epinter or Th3Bill.
before trying kernel i would suggest trying using a different rom, CM10 by epinter works fine for most of the users
Definately the problem was the kernel. I have some success, changed few kernels and the problem showed even trying to install CM10, you know the installation is made by touching stuff. Now i managed to make it work by installing 2.3.6 kernel + GB 2.3.6 and it is working so far. I'll test it for few days to see if it will die again and then try CM10 with the newer kernel. Last night I flashed CM10 and everything was ok for few hours, then the touch started making trouble and eventually stopped working completely. Will post update tommorow to tell if it is ok.
edit: It didn't last 1 hour, died again. Restart doesnt help. Phone works fine, but no touch response. Don't know what to do... different kernels and roms and same problem every time. Waiting for any ideas...
i have the same problem, ive tried a couple of different roms too. does your capacitative touch buttons stop working as well?
Try PDS Fix, else its digitizer
it looks more like a hardware problem, atrix digitizer are quite well known for such failures..
though i think it is not a PDS problem, i would suggest try PDS Fix once, it has helped a few
Get it from here --> http://forum.xda-developers.com/showthread.php?t=1131649
If this doesn't work i would suggest get a new digitizer off and replace it.
It's sound like a hardware problem definitely.The first thing you should do is to check the ribbon cables and connections.If it does not help you may need to replace the touch digitizer panel.
ropin1 - Yes, the capacitative touch buttons stop working aswell.
I'd have to read more about this PDS fix, because I have no idea what're you talking about.
So you are saying, that I have to change the digitizer only? I saw on ebay, that you can buy the digitizer with the cable on it for about 20$.
edit: I just disassembled the phone and checked all the cables and connections. Everything seems fine to me. Reassembled the phone and the screen still doesn't respond. Maby I just have to get a new digitizer... :/

[Q] please help, xperia mini pro sk17i blank screen won't boot no logo

Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
I think Services center is the best , go their and they will repair your phone
if not , by new one
Re:
Mohamed Hashem said:
I think Services center is the best , go their and they will repair your phone
if not , by new one
Click to expand...
Click to collapse
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
galieh said:
thank you very much for your suggestion, that's last solution for my problem. i hope any others trick that i can doing again for my case.
because this phone is very important to me.
Click to expand...
Click to collapse
man i'm sorry , but you have bricked Screen !
Hi
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
u really are in trouble
as from ur description I think u have dameged ur hw mainly lcd
nothing can be done without taking to cus. care.
as u were unlocked they will charge u.
try this
galieh said:
Dear All,
My xperia mini pro sk17i condition now:
- broken lcd because dropped, all normal functionally until a weeks ago (until blank screen coming).
- was rooting
- was unlock bootloader
in a week ago, suddenly restart and cannot startup with blank screen and logo sony erricsson disappear just vibrate (in gingerbread)
till now, i already have doing flash it to many stock rom and custom rom i have it with flashtool. in fastboot too, flashing kernel with stock kernel. i really need the suggestion about what's happening on my phone, problem in software or hardware, or this cause my broken lcd for that blank.
thank for the attention to read my problem. i'm very gratefull and waiting the suggestion what should i do with this phone.
Click to expand...
Click to collapse
My friend has a Mini Pro with broken lcd , he broke it 6 months back but he still manages to use till now with out any problem....
try flashing custom kernel and a new ROM , If that doesnt help.... u have to go to customer care..
Re:all
thanks all, but i'm sure that lcd is fine (maybe), because, before that (suddenly restart) my phone is allready fine with all function normally (although my lcd is broken but touch function is normal). until restart happen, my phone was not start up again. in lcd i see blank, no logo and anything. just vibrate 2 times. in that condition i think, i can make a call for test but the warning from sim operator said that my phone was turn off.
What do you want to do?
If your screen is broken, you could "do" something via ADB, but not so much.
PERHAPS you could delete your lockscreen (you can do, search), make the device boot wisthout sim cadr (=no pin), install (adb install) something like airdroid or similar (i do not know such apps), launch it (inside ADB with "am" + something) and hope you can "use" your phone via PC.
Ok looks more like SCI-FI!
Click to expand...
Click to collapse
for Publiuss, i hope you can give me tutorial how to controllling my phone via pc in condition my phone like now.
maybe use the usb cable to know that my phone (until flashing rom or kernel) was working or not, and if i can getting that, means, my phone trouble in lcd.
i will keep out for cust care if i can solving my trouble by self, because maybe if i have to go cust care they will charge me cost not much different with new buying this phone.
galieh said:
Dear All,
My xperia mini pro sk17i condition nowne.
Click to expand...
Click to collapse
Well Man i say is not software problem. If you flash stock firms, custom roms and kernels you manipulate all the system if the phone dont turn on is a ardware problem. Search a tuto how to open you phone and see if dont have nothing wrong. The conection screen "flex".you see all ok buy a new screen on eBay. Try. After all that phone is very important for you.
Press thnks if I helped to your mind.
Sent from my SK17i using xda premium
actually i had the exact same (or similar) problem after 6 months of ownership.
1) broken screen, dropped phone several times, everything still works no trouble
2) random restarts
3) boot problems, restarts got more frequent
4) can no longer boot, only a lit black screen, no SE logo
Does that sound familiar?
I understand it could be a HW problem but the only thing I can think of is the digitaliser/screen. Try to replace that and see far you get, you can find a replacement cheap from ebay (they come free with tools) and also disassembly guides are on ifixit
please post your results!!
Mini Pro screen is really vulnerable, so even a little defect can cause further issues.
I had a Mini Pro which its screen cracked when I dropped it, it was fully functionable for weeks then one Friday touchscreen didn't response anymore.
I visited a technician and paid about 4,000 Philippine pesos to get it fixed.
Second defect happened after I came back to Korea, when I dropped it toward the wooden frame of my bed.
At first the screen had several purple horizontal lines, then soon it completely blacked out.
It still exists inside my drawer, and since I loved its keypad, I recently ordered $20 screen set in Aliexpress.
I have a question: Did you fix your device after writing this thread? Was the problem related only with the screen?

[Q] sk17i - touchscreen doesnt respond - sofware or hardware problem ?

hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
hackoffon said:
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
Click to expand...
Click to collapse
If you did a clean flash with stock rom & that didn't helped than its an hardware problem!
But you are luck if your touch is miss calibrated or its an overheating issue.
Do your mini's soft buttons starts pressing itself?
Go have a look here
[solved]
i solved it with new lcd + digitizer from ebay and made some manual assembly. my phone now works great, so i suppose problem was caused by hardware
Touch not working
After installing ultimate HD 5.0 version on my SK17i (Mango) device..
So i installed CM 10.1 kernel and cm-10-20130929-NIGHTLY-mango ROM but still the touch is not working.....
Help me i tried switching to back to stock ICS but nothing is working now..
The only solution that work for me
Flash stock kernel
install zeally cream with device as Active
after touch starts but keyboard don't work but for that another keyboard zip is available http://forum.xda-developers.com/show....php?t=1690889
but i am still looking for TOUCH WORKING on my stock rom or in any other rom as it works only in the zeally cream as i mentioned above ..
help me to make touch work in CM version or in STOCK
My device
Xperia Mini Pro (SK17i)

[Q] Screen working but touching isn't

I wiped my phone (had lots of problems, phone in boot-loop .. etc.. I "think" it turned out to be a simple hardware problem, the power button is stuck sometimes .. and sometimes it's not.. so got unlucky) ..
anyways I managed to "miraculously" wipe the phone and make it clean .. however another problem popped up.. the screen is working just fine with the display... but once I tried to input with touching it didn't work at all
I installed a CWM touch recovery to test in recovery mode and still the touch is not working..
I think it's a hardware problem, but what exactly could be the problem here?
Usually due to flashing the wrong file, blowing the digitiser. Only fix is a new screen assembly.
alisj99 said:
I wiped my phone (had lots of problems, phone in boot-loop .. etc.. I "think" it turned out to be a simple hardware problem, the power button is stuck sometimes .. and sometimes it's not.. so got unlucky) ..
anyways I managed to "miraculously" wipe the phone and make it clean .. however another problem popped up.. the screen is working just fine with the display... but once I tried to input with touching it didn't work at all
I installed a CWM touch recovery to test in recovery mode and still the touch is not working..
I think it's a hardware problem, but what exactly could be the problem here?
Click to expand...
Click to collapse
try flashing the stock rom again with the wipes once.
if the problem persists, m afraid it would BE a hardware problem.
woh a single flash file can blow your whole screen, that seems weird to me, I've always thought the hardware issues can be caused by software mistakes but not to that extent, I don't think I've installed a wrong file though ..
alisj99 said:
woh a single flash file can blow your whole screen, that seems weird to me, I've always thought the hardware issues can be caused by software mistakes but not to that extent, I don't think I've installed a wrong file though ..
Click to expand...
Click to collapse
I'm sure you fried your Digitiser by flashing wrong file.
See here there are others too.
help_em_up.... said:
try flashing the stock rom again with the wipes once.
if the problem persists, m afraid it would BE a hardware problem.
Click to expand...
Click to collapse
hierarchy666 said:
I'm sure you fried your Digitiser by flashing wrong file.
See here there are others too.
Click to expand...
Click to collapse
I guess you're right on this one.. I was very careful on downloading everything for S3, but I think while desperately searching for a solution I didn't notice a download in one of the CWMs and fried it.. oh well .. everything went down the drain ...
so a replacement of the digitizer shall do? if I could give it to the service repair, not the whole screen, just the digitizer?
or I have to replace the whole screen?
I've said a replacement of a digitzer ONLY would help because I've seen many sites close to my place (Malaysia) offering Digitizer only and they claim it would be help with non-responsive touch issue.
alisj99 said:
I've said a replacement of a digitzer ONLY would help because I've seen many sites close to my place (Malaysia) offering Digitizer only and they claim it would be help with non-responsive touch issue.
Click to expand...
Click to collapse
Just nid to replace the digitizer.
Sent from my SM-N9005 using xda app-developers app

hacked lumia 920?

hi xda-fans,
i spent a lot times in reading this forum and the knowledge and helpful members are great and i found a lot to learn.
now i have som issues with my phone i couldn't solve by myself and created an account and i'm going to hope you could help me with it(sry for my bad english).
situation:
i bought a nokia lumia 920 from ebay and it was provider locked by ee. god luck i could remove the lock with the help of ee-support.
for better country support(germany) i flashed it with an free euro rom and it works fine.
after a while it seems to be locked and the screen changed through the menus and i can't do anything to stop it.... even shut down with touch was not possible... i turned off wifi and after that i was able to shut down with hardware-keys.
i thought, there was a bad app on my phone and i reset it to factory settings.
after that it works well again... but after a while again the phone reacts without my touching.
hmm.. maybe the rom (downloaded with nokia care suit/ navifirm) was compromited or what else ever...
ok... i used the windows/nokia phone recovery tool to flash the original rom...
but same shemata... for a while it works well and then... someone remotes my phone... everytime this happens only if it were connected to wifi, wpa2 64bit-key...
1. for now i'm sure someone remotes my phone, but
2. how is it possible, even with factory reset
3. how can i prevent it
i hope you skilled "mindfreaks" could help me
is it possible to write into a protected zone in the phone, so it doesn't matter to or how often i do the factory reset?
greetings
nobody hack or spy you... seems you have hardware malfunction on phone (touch maybe)...
hi,
thx for reply .
touch seems to be well function and präcise without any malfunction...
dxdy said:
nobody hack or spy you...
Click to expand...
Click to collapse
if you are sitting in front of your pc and do nothing with your mouse or keyboard, touch etc. ..just looking on a powered on pc to desktop.... your mouse moves and klick without anything of your commands... do you also think that must be a malfunktion mouse???
why do you think that nobody hacked or spied me?
you never see malfunction or bad installed touch screen... it seems working but sometimes going crazy
dxdy said:
you never see malfunction or bad installed touch screen... it seems working but sometimes going crazy
Click to expand...
Click to collapse
This, and you can network analyse all traffic to and from your phone. But I would also expect it to be something with your touchscreen. *try a simple, disconnect, reconnect the digitizer* maybe just a dirty connector.
and with the recent hack root hack, root it, and place a fresh clean rom on it, by yourself. then unroot it again (or let it be). You could then be kinda sure that the bootloader is "clean" aswell.

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