Xperia Z Ultra unable to boot - Sony Xperia Z Ultra

Few days ago, i wash my Z ultra under the tap like i normally do with all the flaps closed . Soon after, my vibration module stop working . I thought it was some error on the application and ignore it. Waking up the next day to find that the battery is flat and proceed to charge it. Saw the red led light up and thought that it was charging and left it be for a few hour. Came back to proceed to on the phone but it just blink 3 time and the phone never boot up.
Tried all the method take out moisture for the phone as it might be due to water sipping in the phone but to no avail. Anyone have any idea on how to fix it as i feel kinda lost now...
Gotten the phone from my friend who rooted it to GPE so i think there is no more warranty.
Any help will be appreciated.

Does it vibrate when you turn on? Can your laptop recognize the phone?
Sent from my C6806 using XDA Premium HD app

cameljockey1 said:
Does it vibrate when you turn on? Can your laptop recognize the phone?
Sent from my C6806 using XDA Premium HD app
Click to expand...
Click to collapse
No it does not vibrate . When i try to plug in the computer the first time, it say input driver has been successfully installed. After that when i replug in nothing pops up.

What about flash mode or fast boot mode? Have you let it sit out a day or two not plugged in? I would do that as well. Let everything dry inside.
Sent from my C6806 using XDA Premium HD app

cameljockey1 said:
What about flash mode or fast boot mode? Have you let it sit out a day or two not plugged in? I would do that as well. Let everything dry inside.
Sent from my C6806 using XDA Premium HD app
Click to expand...
Click to collapse
Tried the rice method, hairdryer method to get the water out. Plug in for a full day to the wall charger . When i connect the phone to my computer or power now, only shows a red led. When i tries to boot normally or into recovery, led flash red 3 times and stop, no vibration is felt. Since i unplug from charging, i cant even see the red led when trying to boot .

Try this. Connect phone to wall charger 1st. Press and hold power button and the volume up button at the same time for 10 second. You should feel 3 vibrates. Let go and let charge for more than 2 hours. Then connect to computer and repair/reinstall with pcc. If all that doesn't work then do this http://forum.xda-developers.com/showthread.php?t=2646405
[GUIDE] Z Ultra and Z1 HARD BRICK RECOVERY

cameljockey1 said:
Try this. Connect phone to wall charger 1st. Press and hold power button and the volume up button at the same time for 10 second. You should feel 3 vibrates. Let go and let charge for more than 2 hours. Then connect to computer and repair/reinstall with pcc. If all that doesn't work then do this http://forum.xda-developers.com/showthread.php?t=2646405
[GUIDE] Z Ultra and Z1 HARD BRICK RECOVERY
Click to expand...
Click to collapse
I tried that ytd and it dint work, my z ultra wasn't brick as i was using fine before i wash the phone. The water damage indicator remains white so i am not sure whats the problem with it. pcc doesn't detect my phone at all .

I'm sorry sir. I don't have any more solutions other than just let it sit for a day or 2 and let everything dry inside. In the mean time see if you have warranty on the phone. Look and see when your friend bought the phone if under a year it is covered. Just play dumb. Don't tell them you washed iy.

cameljockey1 said:
I'm sorry sir. I don't have any more solutions other than just let it sit for a day or 2 and let everything dry inside. In the mean time see if you have warranty on the phone. Look and see when your friend bought the phone if under a year it is covered. Just play dumb. Don't tell them you washed iy.
Click to expand...
Click to collapse
Ok. Thanks for the help!

Related

[Q] Phone died wont charge

Yesterday my dna died while at a dealership then I went to plug it into my car charger and the led came on to indicate charging. The phone automatically booted into the bootloader at which point I selected reboot phone and after that it went black as if there wasn't enough juice to boot and shut off. Since then the phone won't charge. When plugged into the wall, no orange led comes on to show its charging and after being left plugged in over night I'm still having the same issue.
I've got a lot of important things on there and I really hope there's something I can do.
Thanks :crying:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
zachf714 said:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
superchaos said:
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
Click to expand...
Click to collapse
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
dev/null/ said:
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
Click to expand...
Click to collapse
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Salsbar said:
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Click to expand...
Click to collapse
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
Jaggar345 said:
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
dev/null/ said:
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
Click to expand...
Click to collapse
Cool. Keep me updated. I'm very curious now.
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Salsbar said:
Cool. Keep me updated. I'm very curious now.
Click to expand...
Click to collapse
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
superchaos said:
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Click to expand...
Click to collapse
Prior to disassembling it no, the LEDs never blinked when holding it down and when I tried charging it through my computer USB port it was never detected. Everything seems to be fixed now but thanks for suggestions. I still don't know what happened but hopefully it was just a one-off thing
dev/null/ said:
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
So it does sound like a hardware problem. Maybe I'll return mine and get a new one.
Click to expand...
Click to collapse
Glad to hear your back up. Good job. It could also possibly be that the battery somehow got disconnected. I wouldn't return it unless it happens again. Just try not to let it die and I don't think it will happen again. Or if you drop it, it may also disconnect. But I wouldn't get a replacement unless the issue comes up again.
Sent from my HTC6435LVW using xda premium
If you get a replacement your phone will be unlockable.
Glad you found the problem.
For future reference, my experience when my android phone had died, always plug the phone into the wall. If not, it takes forever for the phones light to come back on. Its happened to me a bunch of times. Haha
Sent from my HTC6435LVW using xda app-developers app

[Q] My ZU wont switch on. Red LED

This morning, my Z ultra died on me. It wont start, no vibration, no use pressing vol + power buttons and the red switch. I was neither rooted or bootloader unlocked.
When I tried to connect it to my laptop (Windows 7), its shows as a USB device. The red LED flashes up, the computer finds it and then lets go of it again. Again in a few minutes, the red LED goes up , the computer makes the connection sound and then the red LED goes off again. This cycle goes on and on.
I cannot use SEUS, Flash, Fastboot or do anything. I have checked various forums and apparently I have not hard bricked the phone as the LED still works and the computer recognizes the problem. But no one has given any concrete solution.
When I connect it to the charger which came with the phone, the red LED pops up and then goes off again. I dont know if its charging. HOWEVER, I have used another Chinese Travel Charger, and then the red LED stays solid as if its charging. I dont know what it means.
Please help. I spent a lot behind this phone. I dont want to be left with a brick
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
LordManhattan said:
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
just a small note or two:
Flashmode the LED should go orange, then blue then off within about 1second then it is in Flashmode
To get into either of these modes the phone has to be powered fully OFF, press the red reset button before charging to make sure, then again just before the above steps.
It sort of sounds like a corrupted loader
showdown_counts said:
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
Click to expand...
Click to collapse
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Please someone help me. Really need to do something here
LordManhattan said:
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
Have a good read of this? http://forum.xda-developers.com/showthread.php?t=1849170
It would suggest that the battery is flat. Let it charge in the wall plug for a few hours and see what happens
I have let the phone to charge overnight with the charger that came with the phone. As I said before, with that charger, the red LED would turn on and then go off again. I will hopefully try the Chinese travel charger tonight with which the red LED remains solid.
The funny thing is , the phone had about 80% charge when it died. This is so weird :'(
What You Do Before It Happen?
Sent from my C6833 using Tapatalk
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
showdown_counts said:
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
Click to expand...
Click to collapse
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
SpyderTracks said:
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
showdown_counts said:
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
Click to expand...
Click to collapse
It's a battery issue most probably. I guess it doesn't show anything. Is your battery removable?
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
showdown_counts said:
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
Click to expand...
Click to collapse
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Andrewasth said:
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Click to expand...
Click to collapse
Warranty exists with Sony for first year, no matter where it's bought, very true.
Sent from my C6833 using XDA Premium 4 mobile app
+1 contact your local sony, i had a similar problem, no fastboot/flashmode. locked bl/not rooted and my led only flashed red and occasionally solid red then nothing. plugging it into computer continuously played the disconnecting sound.
most likely hardbricked.
i also purchased my xzu from a local BST but as long as you have your imei, contact sony and theyll tell you if you have warranty. they required me to send in proof of purchase as well but like most say "play stupid" ( i said i received it as a gift and they said it was fine)
i got a brand new XZU after a week and a half sending it in.
LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
Thank you! One or two years ago my Z Ultra's screen cracked and I got a new phone. Decided to use it again, purchased a new screen and replaced it myself today. When I tried to move to AOSP (had root, bootloader unlocked, backup of TA partition), the phone bricked. No SONY logo, nothing. Did what you said above, Xperia Companion recognized the phone in flashmode and is now downloading the newest stock rom. I was so afraid of a hard brick, that living with latest stock without root doesn't seen so bad now hahaha
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
lifehacker69 said:
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
Click to expand...
Click to collapse
The battery is dangerous and should be removed. Be careful because the battery can burst into flames if the bloated cell get punctured.
Use tools with caution and take your time.
Lipo cells expands as a first safety trigger. Instead of going strait to venting or venting and burst into flames.
Its a safety feature if they are charged with too high current or if the cell is drained below its 2,22 volts and is brought back to life with a normal charger that puts normal current on the cell. Then even 400mA in this scenario is way too much current to start charging a drained cell with.
But the battery should not be the issue that your phone is not booting. How did you flash stock rom? With Flashtool?

[Q] Battery not responding while plug in? Cannot turn on my phone now!!

Hi everyone. I bought my Xperia Z2 (Taiwan Ver.) in Hong Kong.
It was still OK yesterday and sometimes I charged it,
it didn't detect and it's not charging. This may be the problem of my power line because I changed the other one and it worked.
And I charged it with the problem one and it showed "Charging".
This morning I just couldn't turn on my phone. I tried many plugs, USB lines and it showed nothing. Then I used the dock to charge but it didn't work.
Please help! I don't think they will fix it for free......
These are the symptoms:
1. No response even trying Volume UP + Power button and many other combination for pressing at least 30 seconds each time
2. No response when connecting to PC
3. Plugged into the original charger and couldn't feel any heat from charger nor Z2
4. Tried the red button next to SIM card slot still not working
5. Charged it for a very very long time still no response
PLEASE HELP!
========FIXED========
1.Using mobile charger (5v ~ 2.5A) and remove SIM card and SD card if you have one
2.Plug mobile charger into Z2
3.Press Start button of the charger
4.Nearly the same time press the Power button of Z2 (with Volume Up I guess because I pressed it too)
5.Then Z2 may turn on the red LED light
Tips: I tried so many times, I guess the time of pressing charger and Z2 power button is important because I tried many times /.\ Hope you guys won;t get this problem. And I got this problem is because of drained battery, DON'T EVER LET THE BATTERY'S POWER BE LOWER THEN 10% IS THE SAFEST!
Leave it on charging for a while, its a normal issue when the battery completely depletes. Don't worry.
I'd suggest leaving it on charge all day, do check after 4-6 hours tho.
KyleSforza said:
Leave it on charging for a while, its a normal issue when the battery completely depletes. Don't worry.
I'd suggest leaving it on charge all day, do check after 4-6 hours tho.
Click to expand...
Click to collapse
Thanks I will wait :crying:
But when I use my mobile charger (6600mah) to charge, it didn't show that it is charging as the light of charger will be blinking if it is charging.
LamSiuBilly said:
Thanks I will wait :crying:
But when I use my mobile charger (6600mah) to charge, it didn't show that it is charging as the light of charger will be blinking if it is charging.
Click to expand...
Click to collapse
Just wait. And use an electric socket for it, or the dock.
KyleSforza said:
Just wait. And use an electric socket for it, or the dock.
Click to expand...
Click to collapse
Ok hope it works :crying:
KyleSforza said:
Just wait. And use an electric socket for it, or the dock.
Click to expand...
Click to collapse
My socket is not even get warm?
I press the power button for at least five seconds and it still not worked....
Try holding the power button for over a minute
Sent from my HTC One X using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:46 AM ----------
Also here should be a small button just below the micro usb port. Try holding that in for ten seconds using a toothpick and then try booting up.
Sent from my HTC One X using Tapatalk
edge3uk said:
Try holding the power button for over a minute
Sent from my HTC One X using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:46 AM ----------
Also here should be a small button just below the micro usb port. Try holding that in for ten seconds using a toothpick and then try booting up.
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
No it's not working
Please help!
I charged it for whole day and it still not worked...
It doesn't even turn on its led light.
I honestly don't know then. I don't actually have the phone yet. I'm kinda out of ideas. Maybe try plugging it into a pc and seeing if anything gets recognised? If not just take it back, it's obviously not right
Sent from my HTC One X using Tapatalk
edge3uk said:
I honestly don't know then. I don't actually have the phone yet. I'm kinda out of ideas. Maybe try plugging it into a pc and seeing if anything gets recognised? If not just take it back, it's obviously not right
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
OK then, thanks and I tried connecting it to PC and no response :crying: :crying:
I don't understand why posting such a problem here on the forum.. would it be easier if you just use the warranty and go to any sony centre near by???!!
of course if you didn't void the warranty
no offence meant. but I see many people complaining even for a small things or complaining about things that can be easily fixed by warranty from Sony..
plus this phone is still not yet available everywhere. so many people don't know about it.. better just go to Sony center..
Good luck
Sent from my GT-I9200 using xda app-developers app
Have you tried volume up + power button?
Sent from my HTC One X using Tapatalk
Cena99 said:
I don't understand why posting such a problem here on the forum.. would it be easier if you just use the warranty and go to any sony centre near by???!!
of course if you didn't void the warranty
no offence meant. but I see many people complaining even for a small things or complaining about things that can be easily fixed by warranty from Sony..
plus this phone is still not yet available everywhere. so many people don't know about it.. better just go to Sony center..
Good luck
Sent from my GT-I9200 using xda app-developers app
Click to expand...
Click to collapse
Well I am going to the shop I bought this phone (Not official SONY shop or carrier as Z2 is not available in Hong Kong officially) and let them fix it. I don't know if they are going to send it hack to Taiwan to fit it or fix it themselves (Hope not)
And I post my question here because I think it is better to fix it myself because it takes time to take my phone to the shop and to wait it to get fixed. I am sorry for posting this stupid question and I still hope for another reply to solve my problem.
edge3uk said:
Have you tried volume up + power button?
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
I tried /.\ No response

My Z2 just died. HELP.

So I've been using my phone as per normal, and it suddenly switches itself off and wont turn on.
If I plug it in to charge (the batter was at 40%) I just get a blinking RED LED.
Any help / ideas guys?!
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Fenix said:
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Hi Fenix
Have tried that with and without a charging lead connected and no joy. The red LED just continues to blink.
Have also tried, again with and without charge, to press the red button next the sim card slot and no luck.
How about volume down and power?
Sent from my D6503 using Tapatalk
Fenix said:
How about volume down and power?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Same result.
Planning to leave the phone OFF charge all night and see if that helps, and then maybe do the opposite and keep it ON charge for a few hours maybe.
Any other advice?
Have you tried a system reset
(you can use sony PC companion to do this)
(repair device)
I have this same problem.
I have reset and re installed the rom via pc companion and same problem.
Basically the phone will not charge via the magnetic connector at all.
if you switch off the phone it will not stay off, it keeps turning its self back on again and boot looping: displaying the sony logo, then off, then sony logo again.
If you hold the power button down for 20 seconds whilst on a Sony logo, the phone boots to the experia logo and boots normally.
Problem is the phone will NOT switch off and half the time it wont come back on. Its basically a lottery on whether the phone will come back at all.
Update - managed to get the phone switched on after leaving it on charge all night. Had to hold the power button down for 30 secs to get to my home screen as otherwise it was just looping to the Sony logo.
However, now, the phone is not charging - it detects that a charger is connected but the battery level is not going up and the LED is constant orange.
What to do?
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Fenix said:
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I'm a newb with these things - is there link for how to flash?
Not sure if it makes a difference but this phone is from Vodafone and I believe they've locked the bootloader or something similar?
Also noticed that the phone 'thinks' its still charging even without a charger connected - and the orange LED is constant.
Looks like the battery is kabooshed?
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
paras said:
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
Click to expand...
Click to collapse
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
corallus said:
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
True there is no reason to mess with the phone coz i u might trigger sine warranties issues.
Sent From My Nexus 5 Stock 4.4.2
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
dutchtrance said:
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
Click to expand...
Click to collapse
That's great
Sent From My Nexus 5 Stock 4.4.2
Adding to the above.
Received my Z2 on O2 onFriday 2nd, Tried charging it this morning and red charging light was on then started flashing.
That was trying to charge via a usb cable to the magnetic contact.
Re tried using standard usb cable.
Will not start regardless of what I do, on button, on + volume up, on + volume down.
Trip to O2 after work tonight to take it back.
May be a problem with the magnetic charging system, somehow shorting something out, for me anyway.
Same here, Need to return it to T-Mobile.
Same issue,
Went Off, never to be able to turn the phone on again.
When connected to the Charger, the red light blinks faster.
When connected to USB red blinking led, blinks slower.
Does not go 'On' anymore.
Recovery from pc compannion does not work.
The Update tool send by the sony technical suppport also did not recognise the device.
Windows does not recognise it.
Volume Up + power does not work
Volume Down + Power does not work
Volume Up of Down (phone turned off) connecting with USB does not work.
Red button next to the sim card does not reset the phone.
It is a Brick now, hope sony is good and replaces it with a NEW one.
I need help .. i was normally use my sony z2 d6503 and it turn off itself and i cant open it even if i put it charge only red led no logo no charging logo .. all black ..

[Q] My Z Ultra won't turn on or charge at all? read please

i was swimming with my z Ultra the other day, unfortunately when i got out of the pool i noticed charger port was open and there was some water in it, i let it dry for a couple of hours, it stopped turning on, so i opened everything in the device (except the screen i didn't remove it) and let it in the (rice trick) to dry for 3 days.
When i reconnected everything and turned it on IT WORKED!.... until the Sony logo it kept rebooting (btw the device was rooted so i managed to go to the recovery menu & the touch was working) but after like 10 minutes the device just died... couldn't turn it on, could'nt connect it to my laptop... it just died
What should i do? is there any hope?
iLilDark said:
i was swimming with my z Ultra the other day, unfortunately when i got out of the pool i noticed charger port was open and there was some water in it, i let it dry for a couple of hours, it stopped turning on, so i opened everything in the device (except the screen i didn't remove it) and let it in the (rice trick) to dry for 3 days.
When i reconnected everything and turned it on IT WORKED!.... until the Sony logo it kept rebooting (btw the device was rooted so i managed to go to the recovery menu & the touch was working) but after like 10 minutes the device just died... couldn't turn it on, could'nt connect it to my laptop... it just died
What should i do? is there any hope?
Click to expand...
Click to collapse
Maybe try replacing the battery. Or if possible connect to charger and leave it there for a day then connect pcc in flashmode. Before that relock bootloader.
Sent from my C6806 using XDA Premium HD app
cameljockey1 said:
Maybe try replacing the battery. Or if possible connect to charger and leave it there for a day then connect pcc in flashmode. Before that relock bootloader.
Sent from my C6806 using XDA Premium HD app
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Click to collapse
Actually i think the battery is good because the water didn't reach it, also my bootloader still looked. thanks for the help though but i dont wanna buy stuff that may not be the problem. thanks again
iLilDark said:
Actually i think the battery is good because the water didn't reach it, also my bootloader still looked. thanks for the help though but i dont wanna buy stuff that may not be the problem. thanks again
Click to expand...
Click to collapse
Stick it back in rice and place some where warm for another few days, then try and charge without turning on
blueether said:
Stick it back in rice and place some where warm for another few days, then try and charge without turning on
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Click to collapse
ok i'll try that, thanks

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