Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Hi
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
Hi Phil
Thanks for the hint. It looks like Nexus 9 only able to see channel 34 ~ 48. My broadband AP has selection of 36 ~ 136, and it was on "Auto Performance" and auto selected channel 100 tonight.
Thanks Phil!
BR/Richard
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Hi
Steffe89 said:
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Click to expand...
Click to collapse
Different countries have different requirements, but often most countries only allow certain frequencies to be used outside, and other frequencies for 5GHz may only be used inside buildings to prevent interference to radar etc.
A mobile device can of course be used outside, so can end up only being setup to use much fewer frequencies than a router designed for indoor use.
Sometimes the router isn't set to the right country, so ends up using frequencies it shouldn't really be using with the mobile device correctly set so ignoring those frequencies or the other way around. 5GHz is a lot more complex for what frequencies can and can not be used, see here http://en.wikipedia.org/wiki/List_of_WLAN_channels and the chart at the bottom, you'll understand why 5GHz devices sometimes don't see each other, it's a lot more confusing than 2.4GHz.
Regards
Phil
Using 5ghz wifi
Hi
To use 5ghz have you tried configuring from WIFI from settings - tapping the three dots next to the magnifying glass - Advanced - WIFI Frequency band.
It gives you the option of selecting 2.4 or 5 or both.
Ron..
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
i had the same problem! Thank you so much for the fix!
You should be able to use channels 149-161 as well, it's the channels in between that are set aside for DFS and radar, so many devices don't support them.
Working fine for me on Channel 153 with a Nighthawk R7000.
Sent from my Nexus 9 using Tapatalk
its suposed to work check if your router router chanel are setup correctly
Got mine to connected on the Virgin Media Superhub by changing the channels as suggested. Can confirm it works but very unstable and keeps dropping connection.
I got the same problem.
I got the same problem! I bought my N9 on Nov 11 and used 5GHz without problem until today. In the WiFi Analyzer suddenly can show 2.4GHz only. I have reboot and clear all WiFi App cache & data., still cannot show.
Even connect to 2.4GHz, it took long time to Connect and Authenticate the connection.
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Been a while, but since this is one of the top Google results, and I've been pulling my hair for a couple of hours without finding a solution online, I thought I might chime in with what I found.
If your N9 is not seeing certain 5GHz channels, what is your model, WiFi or LTE? Also, apparently there is an "international" version of the LTE one, which I just got (I'm in the US) because it was cheap, and I didn't mind it affecting certain LTE bands, but I didn't think it would affect WiFi. In any case, the solution was to simply insert a SIM card from my region (T-mobile US) and the missing 5GHz networks appeared in the list. I don't have a solution if this is happening with WiFi-only Nexus 9's though.
You need to insert the SIM after turning on the tablet. If you turn it on with the SIM inserted, it won't show the hidden 5GHz channels. You can just reinsert it, or toggle off/on airplane mode though.
I also googled to see if there was an app to change Wifi regions, but the only one I found (from XDA) requires root, and doesn't work for this particular problem anyway.
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Hamm1701 said:
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Click to expand...
Click to collapse
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
andy o said:
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
Click to expand...
Click to collapse
Wifi model for me
cobyman7035 said:
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
Click to expand...
Click to collapse
I use netgears wifi analyzer.
Related
I was wondering if any prime owners tryed to connect on a N-Only wifi?? on the box it says a/b,g,n wireless but when i try to set my wifi to N-Only, i can see the network but theirs no way the prime is connecting to it. I have to switch it back to either Mixed or G/N Mixed, and then im able to connect with a max connectivity with router of 54mbps. This problem was present before and after ICS update, my router is a Asus RT-N12 (tryed with stock firmware, updated stock firmware and with DDWRT). I Would like to know if any of you guys tryed this out I feel i'v been kinda scammed
PS. (I checked out on Q&A for the prime and couldnt find any post related to this if you guys know there is already one, please just give me the link i'll continu posting on the other thread thanks)
I can't connect to my "N" router either. Mine doesn't even show up in my TF.
is it a TF prime or the first one?
N-5ghz is not supported, putting it in 2.4Ghz mode should work (at least, it does on mine... whether there's a difference or not is another thing)
I can connect my prime to my router with N only as long as its on 2.4GHZ and between channels 1-11. I wish I could pick up 12-14 because I live in an apartment complex with crowded wifi. Router is Cisco E2000 with DDWRT firmware...
The link speed showing on the network signal app only maxes at 54 mbps though. I can stream 1080p mp4s from my network drive though so its fast enough for me...
RT-N12 is operating on 2.4ghz and does not support 5ghz. Are you sure you are in "N-Only" mode or are you in "Mixed"??
This has been discussed in great detail in general section. Its known Prime can't connect to 5Ghz. set it to 2.5 or G only. G only seems tl yield best results. also check this article out..might help.
www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed
Yes, it connects 2.5 N only but the performance is pathetic. Prior to ICS, I got curious changing my 2.5 GHz band to strictly G. Saw an immediate boost in performance + speeds.
Yes so far I am very disappointed. I just got the Prime today and it immediately updated to ICS. Once that was done I started checking out the wifi ability right away, because of all the bad reports all over the internet. Much to my surprise, mine doesn't see my wireless N either. I had the TF101 prior and it worked fine with my router. My Samsung E4GT phone sees it just fine, and what really hurts is my wife's iPad 2 sees it, connects to it and pulls just under 20mbps speeds.
To say this sucks is an understatement. I hate losing to Apple in any way, and here I am with the latest and greatest Android tablet, and being punked by a nearly year old IOS device.
Crap
I have no wifi issues with my N router... Performance can be a little better (speed wise) but no issues connecting at all, my router is cisco
Sent from my Transformer Prime TF201 using xda premium
wherestheanykey said:
Yes so far I am very disappointed. I just got the Prime today and it immediately updated to ICS. Once that was done I started checking out the wifi ability right away, because of all the bad reports all over the internet. Much to my surprise, mine doesn't see my wireless N either. I had the TF101 prior and it worked fine with my router. My Samsung E4GT phone sees it just fine, and what really hurts is my wife's iPad 2 sees it, connects to it and pulls just under 20mbps speeds.
To say this sucks is an understatement. I hate losing to Apple in any way, and here I am with the latest and greatest Android tablet, and being punked by a nearly year old IOS device.
Crap
Click to expand...
Click to collapse
What do you stream over 5ghz network to iPad? 1080p movies? It redundant...just turn down to 2.4 and everyone is happy.
Having a technically higher spec which does not improve on daily usage is redundant.
jedi5diah said:
What do you stream over 5ghz network to iPad? 1080p movies? It redundant...just turn down to 2.4 and everyone is happy.
Having a technically higher spec which does not improve on daily usage is redundant.
Click to expand...
Click to collapse
Exactly, the prime doesn't support the 5Ghz frequency. Only supports 2.5ghz N or whatever. There's only a few tablets that do actually support 5ghz. All it takes is a simple change n it'll work. THE whole argument that it should work on any network is b.s. Especially if you have it set to something not supported. Doesn't take a genius to figure that out.
I've always used N-Only. I get a decent connection to my Transformer Prime with it too.
Mines is the cheap Belkin N150 router so I doubt it does that 5Ghz range as that seem like a setting for a higher priced N router.
Scott1620 said:
I can connect my prime to my router with N only as long as its on 2.4GHZ and between channels 1-11. I wish I could pick up 12-14 because I live in an apartment complex with crowded wifi. Router is Cisco E2000 with DDWRT firmware...
The link speed showing on the network signal app only maxes at 54 mbps though. I can stream 1080p mp4s from my network drive though so its fast enough for me...
Click to expand...
Click to collapse
Point 1: Your are in the US, so you are not allowed using anything except 1-11 by FCC regulations.
Point 2: N-Only often turns on channel bonding in soho equipment like yours, so it needs 8 full channels to use it properly. Each channel is 5 MHz apart from the other and a WiFi device uses channels in a/b/g that are 20 MHz wide, in 11n with channel bonding (which is an optional feature for the high data rates) they use channels of 40 MHz. So dividing the 40 Mhz by 5 Mhz makes using of channel 14, 13, 12, 11, 10, 9, 8, 7. If you would live in Japan, on only country that is allowed to use channel 14. So for US it would be channel 11-4. This explains why channel bonding in the 2.4 GHz band is a band ides unless you are living in a big ranch 500 feet away from the next WiFi router.
---------- Post added at 11:28 PM ---------- Previous post was at 11:24 PM ----------
the_game_master said:
I've always used N-Only. I get a decent connection to my Transformer Prime with it too.
Mines is the cheap Belkin N150 router so I doubt it does that 5Ghz range as that seem like a setting for a higher priced N router.
Click to expand...
Click to collapse
Cool device, taken from the specs page of belkin.com:
Security: Wi-Fi Protected Setup, 256-bit WEP (64-128bit), WPA-PSK (TKIP), WPA2- PSK (AES) with WPS Push Button
Range of up to 1,000 ft.
Link Rate: Up to 150Mbps in 40MHz Channel Mode Bandwidth 20 MHz & 20/40 MHz auto
ISP Protocols Supported Dynamic, Static, PPPoE, PPTP, Telstra Bigpond, L2TP
Compliant Standard IEEE 802.11b, 802.11g
So no 11n support per specs, but the Overview page tells 150 MBits are supported, so it can run 75 Mbits without channel bonding and 150 with.
Try out the WiFi Widget it tells you the data rate to the WiFi router.
jedi5diah said:
What do you stream over 5ghz network to iPad? 1080p movies? It redundant...just turn down to 2.4 and everyone is happy.
Having a technically higher spec which does not improve on daily usage is redundant.
Click to expand...
Click to collapse
I spent the extra money to purchase a dual band router, so I could broadcast N and G as two separate signals. As I understand it, if you broadcast both on a single signal, and you have some older devices that require and connect to the G band, it will automatically cut the speed back, to whatever the slowest device connected is capable of. At least that is the way it was explained to me. So the N was on 5ghz and G was on 2.4ghz. It has always worked with any other wireless N device I have had, until I got this "latest and greatest" tablet. So yes now I have downgraded my wireless network to only 1 band, to accommodate the Prime.
wherestheanykey said:
I spent the extra money to purchase a dual band router, so I could broadcast N and G as two separate signals. As I understand it, if you broadcast both on a single signal, and you have some older devices that require and connect to the G band, it will automatically cut the speed back, to whatever the slowest device connected is capable of. At least that is the way it was explained to me. So the N was on 5ghz and G was on 2.4ghz. It has always worked with any other wireless N device I have had, until I got this "latest and greatest" tablet. So yes now I have downgraded my wireless network to only 1 band, to accommodate the Prime.
Click to expand...
Click to collapse
If you have 2.4ghz g network, prime should be able to detect it. Check if your dual band is working properly...
Wireless n is impt only if you stream HD movies. I stream music on g with no problem at all.
I know you feel frustrated, and I know it sucks as prime is supposed to be PRIME. If you intend to stream HD movies to prime you may have to "down grade" to 2.4ghz if not wireless N is kind of overrated or "miss used" as I see no use of having to stream HD to non HD devices. If you are a home theater enthusiastic or business it then wireless n 5mhz is a must.
Hope you can move on to appreciate the quad core of prime than dwelling on this issue.
Cheers!
dagrim1 said:
N-5ghz is not supported, putting it in 2.4Ghz mode should work (at least, it does on mine... whether there's a difference or not is another thing)
Click to expand...
Click to collapse
Dah!!
I just open a new thread for this very issue.... I'm sure I'm going to get ding for it.
any way...
Mine doesn't connect to the "N" wireless
My router hosts "N" and "a/b/g" modes cisco 3200
it only connects to the 2.4 Ghz a/b/g mode...
Desn't work even if I set the "N" mode to 2.4 Ghz channel and turn OFF the a/b/g mode.
PuroKaibil said:
Dah!!
I just open a new thread for this very issue.... I'm sure I'm going to get ding for it.
any way...
Mine doesn't connect to the "N" wireless
My router hosts "N" and "a/b/g" modes cisco 3200
it only connects to the 2.4 Ghz a/b/g mode...
Desn't work even if I set the "N" mode to 2.4 Ghz channel and turn OFF the a/b/g mode.
Click to expand...
Click to collapse
You right about getting ringed..lmao. I just posted to your thread. 5Ghz N range is marketing b.s. its way overhyped n not as good as people think anyways. Read this tech article to get the real scoop on it and tips.
Www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed
demandarin said:
You right about getting ringed..lmao. I just posted to your thread. 5Ghz N range is marketing b.s. its way overhyped n not as good as people think anyways. Read this tech article to get the real scoop on it and tips.
Www.smallnetbuilder.com/wireless/wireless-basics/30664-5-ways-to-fix-slow-80211n-speed
Click to expand...
Click to collapse
I did read it and thank you at the other thread....
Great Read...
Thanks again.
I was surprised to find that this phone supports bot 2.4GHz and 5GHz for wifi. However, I am having a problem getting it to connect to my 5GHz N radio. It will see it and says that the signal is excellent. I type in my WPA key and hit connect. It attempts to connect then goes back to disconnected. If I click on the name of it, it show signal as poor and link speed as -1Mbps. It connects fine to the 2.4GHz radio. The router is a Buffalo WZR-HP-AG300H running DD-WRT. Has anyone else had this issue?
i thought wifi was only 2.4ghz on this phone. my 5ghz network doesnt even show on my phone.
5ghz seems to be working fine for me
only certain 5ghz channels are supported. see if ur router is on channel 36 for 5ghz.
grad20_09 said:
only certain 5ghz channels are supported. see if ur router is on channel 36 for 5ghz.
Click to expand...
Click to collapse
I have been able to use channels 140 and 149 as well as 36. What I did notice is that the first time I connect to (the very first time or if I make a change to the router) the wifi signal will drop and start several times.....I find if I just turn off wifi and turn it back on and reconnect it will hold.
Actually, I have it running on 144 and working now. I had to set the mode from N only to NA mixed.
Sent from my EVO using XDA
dagnasty said:
Actually, I have it running on 144 and working now. I had to set the mode from N only to NA mixed.
Sent from my EVO using XDA
Click to expand...
Click to collapse
Hmmm...mine is set to N only...being its the only device on my 5G connection.
Yea, the only thing on mine is my other router setup as a bridge for my downstairs. I guess ill leave it since its working
Sent from my EVO using XDA
I've got an apple airport extreme. my evo connects just fine on 5ghz
I have a Cisco ISR wireless router and I use strictly 5Ghz. It's wireless-A, not wireless-N, but it's strictly 5Ghz and it scan and uses whatever channel it wants. No issues so far.
I tried N network a while ago on my older phones (not 5Ghz N) and noticed more battery drain VS G. Since then I have switched my N to 5Ghz and just use my ipad3 for it. My phone I keep on G network. I don't see any real point to having it on a N network. G I still pull 10+ megabits down which is more than enough for pretty much anything the phone can do. Not really worth the extra battery drain in my opinion. My ipad I like on higher speed since I stream MKV files but the phone I think is pointless at least for me.
Sprint HTC Evo 4G LTE 5Ghz WiFi
dagnasty said:
I was surprised to find that this phone supports bot 2.4GHz and 5GHz for wifi. However, I am having a problem getting it to connect to my 5GHz N radio. It will see it and says that the signal is excellent. I type in my WPA key and hit connect. It attempts to connect then goes back to disconnected. If I click on the name of it, it show signal as poor and link speed as -1Mbps. It connects fine to the 2.4GHz radio. The router is a Buffalo WZR-HP-AG300H running DD-WRT. Has anyone else had this issue?
Click to expand...
Click to collapse
I actually had the exact same problem as you mentioned. The one thing I wanted to add to your excellent description of problem symptoms is that it says "Authenticating", and that is when it drops the signal to -1Mbps. Something during the authentication process seems to kill the radio connectivity. This has not happened on any of my other 802.11n devices. It connects fine on the same router's 802.11g. I had no issues with my previous phone (Samsung Epic Galaxy S).
Interestingly my router is a different brand but perhaps it shares some similar chipset. My equipment as follows:
Bone stock Sprint HTC Evo 4g LTE (on Ice Cream Sandwich, duhh)
Belkin Play N600 HD Wireless Dual-Band N+ Router (F7D8301 v1)
After reading the other posts here it inspired me to play with my Router configs for 802.11N. Turns out after making some adjustments I was able to get connected.
-I had the following selected:
Wireless Channel: Auto
Extension Channel: 40 (grayed out)
Wireless Mode: 802.11a&n -Worked after changed to 802.11n
Bandwidth: 20/40MHz
Protected Mode: OFF -Worked after changed to On
802.11e/WMM QoS: On
I honestly think it was the Protected Mode that made the difference. Here is what the router help page says about that feature: Protected Mode
NOTE: In most situations, best performance (throughput) is achieved with Protected Mode OFF. If you are operating in an environment with HEAVY 802.11b traffic or interference, best performance may be achieved with Protected Mode ON.
So long story short, try turning Protected Mode ON in your 802.11n configs first and see if that gets it going for you. Hope that helps!
P.S. After changes above I ran some Speedtest.net for Android tests (back to back) and got the following from the next room over (about 20 feet from router):
Test 1: On 802.11n: 17024kbps down, 5857kbps up, 27ms ping
Test 2: On 802.11n: 18134kbps down, 6266kbps up, 39ms ping
Test 3: On 802.11g: 15385kbps down, 6091kbps up, 25ms ping
Test 4: On 802.11g: 22212kbps down, 5785kbps up, 43ms ping
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
WakeTurbulence said:
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
Click to expand...
Click to collapse
Check the Advanced Wi-Fi settings. Check Freq Band and make sure it is not set to 2.4 GHz only. Also try turning on "Best Wi-Fi Performance" and see if that helps.
Mine connects to my 5GHz network with no problems at all.
Hope that helps.
kevinrstruck said:
Check the Advanced Wi-Fi settings. Check Freq Band and make sure it is not set to 2.4 GHz only. Also try turning on "Best Wi-Fi Performance" and see if that helps.
Mine connects to my 5GHz network with no problems at all.
Hope that helps.
Click to expand...
Click to collapse
What router do you have? Also what kind of connection speed are you getting?
I checked freq and it was on auto, tried just 5ghz, also tried Best wifi but it still cant connect to the internet. I gets a connection with the router according to the phone but my 6300 doesnt show it as a connected device.
no problem here i can connect to my 5Ghz network with my a/n capable Time Capsule router. speeds are 55..27 Mbps download / 35.95 Mbps upload. my One wifi settings are set to Auto (vs. setting to 2.5 or 5 Ghz).
I have a Netgear WNDR4500. Speeds are 40 Mbps down and 28 Mbps up. That is with the router 2 floors above me in my house. My settings are also set to "Auto" as well. I connected immediately when I got home on Thursday after getting the device. I have had no problems at all with WiFi. Sorry I cannot be of more assistance.
I have no problem when connecting to my R6300 in AC mode ...
mine connects just fine
No connection at 5ghz, can only connect at 2ghz
I have d-link dr-825 rev B router with [DD-WRT v24-sp2 (04/01/13) std - build 21153] firmware. It has dual 2ghz and 5ghz radios.
I can only connect at 2ghz and unable to connect at 5ghz.
I have a dell latitude laptop and my old Galaxy SII has no problem connecting.
Howvever Htc-One lists the access point, correctly determines what kind of security is on (like wpa/wpa2 etc) but is unable to connect. I think once I saw a brief flash saying authentication failure on my phone when trying to connect to 5ghz. So I removed all security and made it completely open just to try. Again no connection without any error.
I am thinking of returning it if it is going to be a problem.
---------- Post added at 12:17 PM ---------- Previous post was at 11:40 AM ----------
Ok, I have solved the problem, now it is connecting. I made two changes in the wirless setup. Enable RTS/CTS protection and also enabled short preamble. After these two changes it is connecting as expected.
WakeTurbulence said:
Just got this phone today,
I have a Netgear R6300 capable of AC wifi but my phone wont connect to the internet when its on the 5ghz network. It works fine on the 2.5ghz but the other it connects but no internet.
I tried giving it a reserved ip and looking at the settings on my router but nothing is popping out at me?
Anyone have any ideas?
HTC One on Rogers network (Canada)
Click to expand...
Click to collapse
I'm having the same issue with mine and the same router, can not quiet figure out what is going on.
Just quick update i just did an update on my router and it seems to connect completely fine
For those who have router issues, check for a firmware update! Most routers have a few updates while sitting on the shelf. I used to always update and properly configure routers (with out the software disc) for customers at my old job and we rarely had problems of customers bribing it back. And throw out the disc that comes with the router. The software can cause headaches down the road. All security settings can be done inside the router through any web browser and router IP.
Just got a black ATT HTC ONE, everything is great, but no connection to 5ghz network here either.
I have a Netgear WNDR3700 and just updated to the DD-WRT build 21676, and still no go...
All our macbook airs are working fine on the 5ghz...:cryingrobably time for a new router lol
Connects to my linksys ea6500 5ghz ac just fine link speed around 400 mbps
Sent from my HTC One using XDA Premium HD app
Added an Airport Express, and 5ghz works fine from that...
cq_ said:
Just got a black ATT HTC ONE, everything is great, but no connection to 5ghz network here either.
I have a Netgear WNDR3700 and just updated to the DD-WRT build 21676, and still no go...
All our macbook airs are working fine on the 5ghz...:cryingrobably time for a new router lol
Click to expand...
Click to collapse
Prefers 2.4
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
doxy-LS said:
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
Click to expand...
Click to collapse
Correct. The 2.4 GHz network should travel further. Its all about that sweet sweet 5 GHz speed though! Mine connects to my Asus RT-AC66U router just fine.
doxy-LS said:
I have a dual band N router, and my One seems to "prefer" connecting to the 2.4 GHz network over the 5 GHz.
It will work fine on the 5GHz, but I have to switch it manually when I walk in the house (so I usually don't).
I guess I could just tell my phone to "forget" the 2.4 network to fix this. On more thinking, maybe it's a coverage thing - it probably finds the 2.4 GHz network first. Lower frequencies penetrate walls better, right?
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You could always set it to 5ghz preferred. Mine connects to my netgear 5ghz ac router with no issues. Also if you have the same password for both frequencies it could just be connecting to that first.
Sent from my HTC One using Tapatalk 2
no preferred option?
godfirst said:
You could always set it to 5ghz preferred. Mine connects to my netgear 5ghz ac router with no issues. Also if you have the same password for both frequencies it could just be connecting to that first.
Sent from my HTC One using Tapatalk 2
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I did check when sitting in my driveway - the 2.4 GHz network was still 2 "arcs" there & the 5 GHz was just a dot, so I think it is connecting to the first one it finds & sticking with it. In the Wi-Fi preferences, the "Wi-Fi frequency band" options are only Auto/5 GHz only/2.4 GHz only. No 'preferred' option - I'm running stock though - is there something different in the custom ROMs? I'm not afraid to root/ROM - I just haven't seen a good reason yet.
doxy-LS said:
I did check when sitting in my driveway - the 2.4 GHz network was still 2 "arcs" there & the 5 GHz was just a dot, so I think it is connecting to the first one it finds & sticking with it. In the Wi-Fi preferences, the "Wi-Fi frequency band" options are only Auto/5 GHz only/2.4 GHz only. No 'preferred' option - I'm running stock though - is there something different in the custom ROMs? I'm not afraid to root/ROM - I just haven't seen a good reason yet.
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Use the only 5ghz only. There's a big difference with custom roms and stock att at the moment. There's new firmware etc. 2.4Ghz has more penetration through walls then 5Ghz. That's why you have more bars of one and not the other.
Sent from my HTC One using Tapatalk 2
godfirst said:
Use the only 5ghz only. There's a big difference with custom roms and stock att at the moment. There's new firmware etc. 2.4Ghz has more penetration through walls then 5Ghz. That's why you have more bars of one and not the other.
Sent from my HTC One using Tapatalk 2
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Well I want to be able to use the 2.4 GHz networks when available, so I'll leave it on auto. I guess the speed isn't a huge deal when the wireless connection is so much faster than my internet connection.
And yes, I know that there are lots of differences between stock & custom ROMs (my last phone was a Nexus S & I was always changing ROMs). What I meant to ask was if there was a difference with that specific option.
wifi 2.4GHz connection problems
Welcome
I have silver One for 3 weeks now, but it was 2 weeks in service - they reinstalled software and returned phone. No change.
I can't connect to any 2.4 Ghz network (G/N) ending Authentication Error. Only 5GHz works.
I tried it with Netgreat WNDR4700 (Gargoyle custom software), CISCO access point @ work, also random WiFi open networks in shops/malls, etc. Other devices i know and have at home ( Samsung Note II, htc Sensation, Acer Iconia tab, Dell Latitude laptop) works fine. Just the One cosing problems.
I run stock rom, how can I turn on more verbose logging or see what is happening in the Operation system while connecting? I must prove to Regenersis Poland service that my phone does not work. Otherwise they will say phone works within parameters.
RIght, firstly I've got a UK Z2 (Vodafone model, but unlocked and subsequently flashed with a different ROM).
My problem is that I can't connect to a router that only operates on the following channels at 5GHz; 149. 153, 157, 161.
These are apparently valid in the UK, although my iMac won't see them - but it's a 2009 model. My MacBook Air (US import) does, and my Z1 Compact (with EU Generic ROM) does. So does my Xperia SP. The Z1 I recently sold did too.
Now I assumed that the UK ROM, and now my Taiwanese Z2 ROM (the router is Taiwanese too), supported it because when I turn on the phone, it can see the router. However, it can't connect. It never gets an IP address, and then soon after it disappears never to be seen again! That's unless I reboot, but even then - sometimes - it won't show then either.
The Wi-Fi signal is excellent.
I've read before (for the Xperia Z) that you need a SIM card inserted, and there is. It's a Three UK SIM. That perhaps tells the phone what channels to use? But if it thinks these channels are not allowed, why does it initially show the router? Is there a delay before it notices what can't be used? And why would one UK SIM hide the channels, but not another?
In any case, my Z1 Compact currently has no SIM card inserted but still works.
I'm very confused. It doesn't appear to be a hardware issue (it would be a weird problem if it was), so it must be down to the ROM - and I've had both .55 (Vodafone original and then a EU generic) and now the Taiwanese .69 ROM.
Sorry for the long post, but I wanted to try and pre-empt any questions that might get asked.
Basically, is anyone else having the same issue and does anyone know a potential solution? I can't change the channels on the router and there's no other firmware for it. Obviously I could change the router, but I think I'll just have to stick with 2.4GHz in that case.
I know you say no fw is available for the router but im assuming you mean stock? Is dd-wrt/tomato available for it?
My s3 was the same on every custom rom i tried, 5ghz was always iffy :/ Will let you know if 5Ghz works for me when my z2 arrives friday
5 ghz works for me but not using the mentioned channels, in fact my router Won't even allow me to use those channels.
Sent from my D6503 using Tapatalk
corallus said:
5 ghz works for me but not using the mentioned channels, in fact my router Won't even allow me to use those channels.
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The thing is, the router is from Taiwan and there doesn't appear to be any way to change the channels it operates on. For 5GHz, those four channels are it.
They do appear to be legal in the UK, but many devices won't support them.
I am just confused as to why the channels work on the SP, Z and Z1 Compact but not the Z2. And even more confused because it will show up for a little while but not connect, then disappear. That's an odd way of restricting Wi-Fi channels on the part of the handset.
Can you maybe doing a forget network and then re-adding it?
I'm in Singapore and have no problem connecting to 5Ghz channel 161.
I don't think it makes much sense for them to limit channels on the client side as people can travel anywhere with their smartphones and should be able to use any channel available..
Sent from my 2013023 using Tapatalk
p4t4h said:
Can you maybe doing a forget network and then re-adding it?
I'm in Singapore and have no problem connecting to 5Ghz channel 161.
I don't think it makes much sense for them to limit channels on the client side as people can travel anywhere with their smartphones and should be able to use any channel available..
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Yes, but some devices do still restrict channels - based on what region you've set, and possibly in this case the SIM card.
I'll need to do further tests, like swapping the SIM for one, to see if that makes it work. At least then I might be in a position to report it as a bug to Sony.
I have removed/forgotten it when it was there, forcing me to re-enter the code, and it just doesn't connect. And while it isn't connected, it does then stop the phone connecting to anything else unless manually select it.
whats the make/model of the router?
Can confirm 5Ghz works just fine for me using Doom's kernel and Aur
jonmorris said:
RIght, firstly I've got a UK Z2 (Vodafone model, but unlocked and subsequently flashed with a different ROM).
My problem is that I can't connect to a router that only operates on the following channels at 5GHz; 149. 153, 157, 161.
These are apparently valid in the UK, although my iMac won't see them - but it's a 2009 model. My MacBook Air (US import) does, and my Z1 Compact (with EU Generic ROM) does. So does my Xperia SP. The Z1 I recently sold did too.
Now I assumed that the UK ROM, and now my Taiwanese Z2 ROM (the router is Taiwanese too), supported it because when I turn on the phone, it can see the router. However, it can't connect. It never gets an IP address, and then soon after it disappears never to be seen again! That's unless I reboot, but even then - sometimes - it won't show then either.
The Wi-Fi signal is excellent.
I've read before (for the Xperia Z) that you need a SIM card inserted, and there is. It's a Three UK SIM. That perhaps tells the phone what channels to use? But if it thinks these channels are not allowed, why does it initially show the router? Is there a delay before it notices what can't be used? And why would one UK SIM hide the channels, but not another?
In any case, my Z1 Compact currently has no SIM card inserted but still works.
I'm very confused. It doesn't appear to be a hardware issue (it would be a weird problem if it was), so it must be down to the ROM - and I've had both .55 (Vodafone original and then a EU generic) and now the Taiwanese .69 ROM.
Sorry for the long post, but I wanted to try and pre-empt any questions that might get asked.
Basically, is anyone else having the same issue and does anyone know a potential solution? I can't change the channels on the router and there's no other firmware for it. Obviously I could change the router, but I think I'll just have to stick with 2.4GHz in that case.
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I previously owned a Z1 and found that 5ghz wifi was very poor on this device.....I now have a Z2 and the wifi is exactly the same.......works well on 2.4ghz, but poor on 5ghz. My wife's Nexus 5 works well on 5 Ghz so it must be down to Sony's implementation. I am using channels 36-48 not sure if I can access the higher channels, I presume not....think my router only has the lower channels......I have searched the web before for an answer to the problem, but no luck as yet....:crying:
just to add my 2cents to this, My UK bt homehub doesn't have those higher 5Ghz channels highest is 128 lowest is 36
Yeah, this has happened to me recently aswell. I used to connect the 5GHz 802.11ac wi-fi network at home on my Sony Xperia Z2, but a couple'o days ago it disappared. I can't see the 5GHz signal, I'm using 2.4GHz instead. But my laptop can see 5GHz signal and connect without any problems. The channels on 5GHz signal is 149,153 by the way. And channels 11, 7 on 2.4GHz signal.
So what might be the problem within my Sony Xperia Z2?
Thanks in advance.
Oh I just relieved that this problem is not only for me... Okay as some people mentioned wifi for Z1 was poor and Z too... so it might be problem w/
design of Z series. I am using AC-7260 wlan for my PC and seeing 5Ghz AP. But not for Z2....
No jamming around my home, no one is using 5GHz other than my AP.
My Z2 works excellent on my 5ghz channel. I'm on vacation now so can't verify the channel I used. What I do know, is certain devices don't work as advertised with 5ghz. Just because one device sees it doesn't mean every device will. I've had to switch channels a few times for different phones although my laptop has always seen it.
Yeah, it must be the channel issue, I suppose. But at first, my Xperia Z2 was connecting to 5GHz signal without a problem... After a while this issue started. I didn't change any channels or something on my router, either. Interesting...
5GHz signals have inherently smaller ranges than 2.4GHz ones.
That said, my Z2 connects to my 5Ghz AC network just fine (range sucks though) but it has a problem keeping the connection to the 2.4GHz N/Mixed network from the same router (dualband ASUS RT-AC66U) alive after a period of time. It will still show as connected (with good signal strength) but will not have any access to anything else.
benengyj said:
5GHz signals have inherently smaller ranges than 2.4GHz ones.
That said, my Z2 connects to my 5Ghz AC network just fine (range sucks though) but it has a problem keeping the connection to the 2.4GHz N/Mixed network from the same router (dualband ASUS RT-AC66U) alive after a period of time. It will still show as connected (with good signal strength) but will not have any access to anything else.
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Yeah, I'm well aware of this range thing between two signals. But my problem isn't something about it. My phone used to see and connect 5 GHz signal, but it doesn't see 5 GHz signal at all now. Even when I put my phone right on the router, between 6 antennae. (3 x 2.4GHz, 3 x 5GHz antenna)
This must either a software issue, or channels on 5GHz signal... But no, my phone was connecting without any problems for 3 weeks with the same channels. Must be software.
This isn't my only problem with wifi anyway, there's also a Bluetooth interference with 2.4GHz signal. Happens when Bluetooth is on at the same time with wifi. And when connected 2.4GHz signal, connection drops sometimes.
i found this thread now i had posted one earlier today.
what I have figured out is - the moment the SIM is inserted Z2 is taking off the channels that are not "legal" possible in the country determined by SIM.
I am on Telkomsel - indonesia, if NO SIM - I am able to connect on 5 GHZ very well. but once it senses the SIM card, the 5 GHZ vanishes.
This never happend on Z Ultra!
next step is to test on other channels on the router in 5 GHZ to see if it is limitation of Z2. Right now my router supports only 4 channels - 36 40 44 48 on 5 ghz band.
otherwise my mac and other units connect and work pretty well on these channels!
Alright, I've had my Xperia Z2 for 3 months now. I've never connected to my 5 GHz 802.11ac signal before, the phone doesn't detect it. I can only connect via 2.4 GHz band.
Why my phone doesn't detect 5 GHz wifi signal? What's wrong? What do you suggest?
What ia the max link speed you get on 5ghz in z1 compact
I don't know if anyone with a Z2 still has this problem, but I did and I seem to have fixed it by not setting my router to VHT80, but to HT40 instead. As a side note, my Chromecast seems to be able to connect to it now, too. My router is a Netgear Nighthawk (R7000) running the latest DD-WRT Kong Mod.
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
I have connected my M20Pro to 2 different 5 Ghz wireless access points without issues, both using WPA2 security,
I am having a slightly different problem. My phone will connect to the 5ghz network, but once I am more than 10 feet away the speed drops to almost nothing. The 2.4ghz network off the same router is unaffected. I have tried factory resetting my phone and resetting the router and nothing has resolved the issue.
You can make sure that the WiFi of 5G is hidden， Make sure WiFi is household or public？
I use 5ghz wifi at 3 different locations, no issues. 2.4ghz always has a greater range though. Any issues are with the routers.
Sorry for the late update.
I've got my device replaced because of the green lights at the edge and around the notch.
WiFi works perfectly now.
I get up to 100% of our bandwidth which I haven't seen in any other mobile device.
For me, asking Vodafone to exchange the device was the easiest and quickest way.
I've exchanged the device right in the store and was ready to go.
As I've heard (but didn't need), Huawei offers a similar replacement service.
I was told that I would be contacted later by the Huawei online chat but wasn't since Vodafone was quicker.
This was in Germany. Might be different in other cases and especially countries.
User422 said:
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
Click to expand...
Click to collapse
The latest 122 Patch 4 should solve this issue
Ruppi2010 said:
The latest 122 Patch 4 should solve this issue
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Click to collapse
Like I've said, I've got a replacement device because of the green screen issue.
The new device has the best wifi connection I've ever seen.
Don't know if it was the old device or a software issue though.