Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Have you tried Blackberry Connect?
I have and I absolutely can not get it to work on Sprint.
Anyone been able to get Blackberry Connect software to work on a Sprint TP?
I have tried everything available at http://www.sems.org/entry.asp?ENTRY_ID=276 and several versions that are not there as well. Someone has go to be able to solve this issue...
groffnuts said:
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Click to expand...
Click to collapse
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
egzthunder1 said:
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
Click to expand...
Click to collapse
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
maskedlion said:
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
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Just ask your IT department to set you up for pop3 or IMAP.
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
maskedlion said:
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
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Click to collapse
Not true, I know firsthand... Besides, it wouldn't hurt to ask them.
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
gorby911 said:
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
Click to expand...
Click to collapse
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
maskedlion said:
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
Click to expand...
Click to collapse
PM me your owa.<yourcompany>.com address (if you are not comfortable with posting it here) and I will take a look at the certs information that your company is using and walk you through it. If you can access owa site, you should be able to sync with no issues.
System SEVEN
I had the same issue, unable to connect my Sprint Touch Pro to my company Exchange server. The IT department wouldn't budge on granting me access.
I now use System SEVEN 'Out of Office' since January and haven't looked back; It works perfectly for me and syncs everything. Check it out at www.seven.com.
what do i need to do to set up my work email on my touch pro... and where do i get the correct certs from?.
bump... i still need help w/ this! anyone please?
Can you tell me what error are you getting when you set up your exchange sync?
Edit: If your error with missing certificates, then by looking at your owa site I can tell that you need to have these public certificates installed: click here to download
Download the file above, unzip it and you will see three verisign certs. Copy them onto your phone and click on each to install them. Try to sync to your server and let me know what happens.
Hey guys-
I had been using TouchDown Exchange to access my work email. When I first got android I asked my IT department if they could set it up for me but they replied that they "don't support Android, and because there are so many different android phones, they probably wouldn't ever support". Anyways, I found I could use the web-exchange server (http://xxx.xxxxxxxx.com/exchange/) as my domain on the android app and it would end up sync'ing my email to my phone.
I guess they eventually found out I was doing this somehow and they blocked it. They do support the iPhone, though, and through a coworker I was able to get the server and domain that they use.
Is there anyway I can trick the server into thinking I'm using an iPhone so it will allow me to connect and sync? I tried using the "ActiveSync Device String" and setting it to "iPhone" before connecting to the server, but that didn't work. I don't know much about exchange servers if you couldn't tell, but is there a way they can authorize only certain users to connect? Could I potentially borrow my girlfriends iphone, have them set it up on her device, and then once I get the login permissions, switch the info over to my fascinate?
Sorry to any IT administrators out there, I bet this post will annoy you haha. I just want to have email on my phone because I hate walking into work in the morning and getting blindsided by an email that was sent to me at 2am.
Thanks in advance for your help guys.
Our IT department also has a "no android" policy but I figured out that if I left the Domain blank and used the Webmail url as the Exchange server address everything would sync perfectly. I started out using Touchdown but dropped it for the stock email client.
They specifically denied your phone from syncing via ActiveSync? Even with Touchdown, which more fully supports the ActiveSync protocol than even the iPhone? Sounds like your IT guys are morons. I can fully understand not wanting to support Android phones because of all the variances. I know, because I work for an ASP hosting company that does just that. But really, if they wont support Touchdown, they're just shooting themselves in the foot, because that app will work the sane no matter what Android phone it's installed on, meaning you will have a standardized mail platform for Android that supports any and all necessary security features, including full encryption of the local mail database and any data it stores on the SD card.
I don't know if you'll get anywhere with it, but I would recommend showing the the feature list for Touchdown, including the security features, and ask them to support that one app. If you make the case that they only need to support one app for any Android phone, they should be willing to work with you on that.
Besides, every serious corporate user should be using Touchdown anyway. The stock mail client, no matter what Android phone you have, is lacking some of the most basic features, is buggy,and is essentially useless. And if days encryption is required, you're out of luck with the stock clients. Exchange syncing is really an afterthought by Google, and until they make enterprise features and data security a primary focus, things wont get any better.
Sent from XDA Premium on my Super Clean Fascinate
Oh, and btw, I'm not an expert on the matter, but I know that mobile device syncing can be disabled on a per-user basis. What I'm not sure about is if it can actually allow only certain devices to connect or not.
Sent from XDA Premium on my Super Clean Fascinate
My company's corporate exchange servers only support iOS, so I cannot access my mail from my Android phone.
Is there anything that can assist me in emulating iOS to make the company's servers I'm running it on an iPhone?
Hi,
My company does not allow android client to connect to the exchange and if I try I get a message that android device are not allowed but only windows phone
Is there any android mail client that can change its "user-agent" in order to simulate connection from a windows phone ?
Regards
Hi Everyone!
I have a dilemma! I am an active Android user, but recently my IT department at work advised me that the corporate policy has changed and only IOS devices are permitted. This means that the corporate exchange server is allowed to be installed only on an IOS device.
My question is: Is it possible to find a way for android to fake the operation system? I.e. to have the email on an android, but exchange server will be showing that an IOS device is connected.
Thanks in advance!