[Q] Bluetooth Sound "garbbled" in LG G3 phone - Verizon LG G3

I am having a problem with my LG G3 and bluetooth.
When I walk in my car and I try to make a call, the quality is just horrible. I hear skipping noises while the call is ringing and during the call. Turning off the bluetooth in the notification screen and turning it back on seems to fix the issue.
I tried flashing Jasmine ROM and the last OTA update. The same issue happens.
I had swapped my phone when I first got it because of this issue so I don't think it's my phone that is having a problem.
Is this something people are experiencing? I did not have with my prior phones

dahora said:
I am having a problem with my LG G3 and bluetooth.
When I walk in my car and I try to make a call, the quality is just horrible. I hear skipping noises while the call is ringing and during the call. Turning off the bluetooth in the notification screen and turning it back on seems to fix the issue.
I tried flashing Jasmine ROM and the last OTA update. The same issue happens.
I had swapped my phone when I first got it because of this issue so I don't think it's my phone that is having a problem.
Is this something people are experiencing? I did not have with my prior phones
Click to expand...
Click to collapse
im assuming you mean it connects to your car and the quality is bad?
i have seen random reports, on other devices, not playing well with cars. i dont think there is much you can do other than hope an update fixes it.
there isnt anything you can tweak or adjust that im aware of.

Hot rid of the phone and no more issues witty Xperia z3. LG Bluetooth is just that bad

Related

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
Click to expand...
Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Click to expand...
Click to collapse
Same problem here?
Does any1 have any fix..Help needed!!!

Complaints on Call Quality

Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Antennagate?
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Click to expand...
Click to collapse
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
sunNsnow said:
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
Click to expand...
Click to collapse
I think there are more than just a few people with this problem. Mine is giving me the same issue. People tell me they can't hear me at all, or I sound like I am stuck in a well, or that I am ignoring them. I've tried a couple of things but to no avail. I believe it has something to do with noise cancellation. I just turned off voice enhancement and voice privacy and it still seems to give me this problem but I am gonna try it out for longer. I am with Verizon. Let me know if you guys have any ideas.
Yes I have noticed that when the phone is right to me ear im ok but a couple of inches away and people say echo or sounds like Im stuck in a wall. I mean weird? has anyone tried a factory reset
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
stevewoodson1 said:
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
Click to expand...
Click to collapse
I have a replacement on the way. thinking it will be the same
We had this problem with the Verizon g2 when it first came out. Tried swapping devices, Sims, and nothing worked. Eventually LG updated the radio which fixed the issue (if I remember correctly).
Sent from my VS985 4G using Tapatalk
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Click to expand...
Click to collapse
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Click to expand...
Click to collapse
+1
In vehicle bluetooth works every time. I had one case where my wife could barely hear me through the phone (we both have the g3) but all other calls have been fine thus far. Hopefully this gets addressed in the first update.
Still An Issue...
Any update on a fix for this?
I just spent a month calling VZ about how people have trouble hearing us (we have two G3s with the same problem). One was replaced and people still have trouble hearing us.
The SG3 was never this bad with calls.
I have not tried my G3 with the Prius Bluetooth, but on every call so far over Verizon or Google Voice/Hangouts the Voice quality whenever I enquired has been reported to be fine.
The only issue I have noticed is that sometimes when I hold the phone right-handed my finger underneath it covers the Mic hole.
Sent from my VS985 4G using Tapatalk
I have a bad habit of bringing the mic away from my mouth at about a 45 degree angle while keeping the phone to my ear. When I do this, I get reports of the echo / can't hear me. Bringing it back to the proper position seems to correct the issue.
I have an ad hoc solution that seems to work so far:
Use the speakerphone while on the call. Totally obnoxious in social settings, but if you're somewhere private, it works.
Turn off Bluetooth. I did this a couple of time no one complained not being able to hear me.
Speaking to Verizon is pretty much useless. One rep did a fancy dance to say this is a software issue and they can't do anything for me at this point.
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
stang2003 said:
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
Click to expand...
Click to collapse
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Rodeojones said:
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Click to expand...
Click to collapse
Thanks for the info Rodeojones.
I suspect it is a software bug.
I "think" I can still take out a protection plan with Verizon so I might do that just in case it gets worse.
I'm trying the BT headset exclusively now to see if that helps or changes things. So far nobody is complaining and also when I use the BT in my car, a crappy Jabra Freeway Speaker thing, nobody seems to complain either which leads me to believe that maybe the mic is doing something odd causing the phone to reduce the audio going out or something.
It certainly is disappointing having a top tier phone that has problems making phone calls.
@stang2003
You've described all the troubleshooting steps I've gone through as well. I am disappointed beyond words. I would at least be happy if there was some affirmation from Verizon or LG that this problem exists, but I'm not going to hold my breath waiting for it....
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Click to expand...
Click to collapse
I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
jager420 said:
I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
From what I am reading it seems this might be related to Verizon only.
Is anyone having these kinds of problems on a different carrier than Verizon?
I did find a number of threads regarding poor signal strength with the G3. Seems even the EU folks are having these problems.
Maybe both call quality/microphone problems are actually related to a poor radio signal?
Ok, so an entire day using my Blue Ant ancient T1 BT and not a single complaint about fading in and out etc. In fact I was talking to a person on BT and it was fine. I disconnected the BT, did not move the phone which was right in front of me, put it on speaker and within a couple of minutes he was claiming he couldn't hear me, fading in and out etc. I switched to regular ear (no speaker phone) and same thing with fading in and out. I went back to BT and talked for about 10 additional minutes and it was fine.
My preliminary conclusion, and it's really too early to tell, is that it's somehow related to the mic in the phone as BT doesn't seem to have the problem.
Can anyone else confirm this?
Test with BT and see if you get complaints from people on the other end that you are fading etc.

To exchange my LG g3 or not

I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Just got unlocked if that matters for you.
I really like mine and I'm keeping it but I think it's a dying phone as far as support goes (both official and from the hacking community).
This is especially true for the Verizon version.
The support the phone receives in the next 8 or 9 months before the G4 is available is what is going to make up my mind up about whether I stick with LG or jump back to the Samsung Galaxy line.
The G3/GS4/Note4 are the only flagship phones I would consider right now because I want a replaceable battery. Options are really limited for those of us who like to be able to carry an extra battery when we are going to have a really long day with heavy usage.
wmscott said:
I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Click to expand...
Click to collapse
What apps are not compatible with 4.4.2? Maybe someone would know better alternatives to them that are compatible?
Thanks for,the replies I exchanged phone ,most have been a issue with the phone it self everything works now except the starbucks apps I can live with that
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
stang2003 said:
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
Click to expand...
Click to collapse
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
golden422 said:
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
Click to expand...
Click to collapse
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
jfriend33 said:
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
Click to expand...
Click to collapse
I've done some experimenting with the issue because it happens to me on just about every call that goes more than say a couple of minutes or so.
For me, it has never failed even a single time when I use my BT headset or the BT in the car.
In fact just yesterday, I was on a call and the person on the other end was complaining I was fading in and out. I hot swapped to my BT headset and we talked for about 45 minutes without a single problem.
So that leads me to conclude, that at least for my phone, it is the microphone or the audio processing within the phone and most likely not a radio problem.
Also when it does fail, re positioning the phone or talking loudly into the microphone seems to "wake it up" temporarily.
It also fails on speakerphone BTW.
I've seen some hits on the net regarding others with this problem and I suspect it is wide spread however most people are inclined to blame it on the cell connection etc.
I might try LG warranty repair first before selling and see if they can either fix/replace it.
It might just end up being an inherent design problem in the hardware which would be really bad.
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
jfriend33 said:
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
Click to expand...
Click to collapse
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
LaTropa64 said:
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
Click to expand...
Click to collapse
I am trying to gather all the info I can on the issue. It seems like it's not affecting different phones just depends on how people hold it.
I preemptively disabled the voice enhancement setting just to be safe.
I placed several test calls to another cell and land-line and I heard no crackling. And my voice sounded just fine.
I am very curious to see if our update to hd calling improves the issue.
The sound I heard was so faint it was only noticeable during a pause. It was very reminiscent of signal interference. Maybe there's something not shielded correctly in the speaker or the antenna is too close?
I think the two issues are separate. Because the one time I had complaints it happened with phone, hangout voice call, and video, over speaker, mic, and headset. Hopefully disabling that voice enhancement fixes it.
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
startswithPendswithOOH said:
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
Click to expand...
Click to collapse
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
stang2003 said:
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
Click to expand...
Click to collapse
This will probably be fixed, we haven't even got an update yet.
Chilidog said:
This will probably be fixed, we haven't even got an update yet.
Click to expand...
Click to collapse
I agree with you Chilidog !
That's why I am sticking with the phone.
I love everything else about this phone.
I must be lucky. The only time I had issues was after I rooted the phone. Once I restored the original ROM the issues completely went away. While I was rooted I had intermittent Wi-Fi, battery drain, and slow apps. Now I've used the phone at work all day and still have 60% battery left. My work Wi-Fi stayed connected all day and no voice quality issues. I've had all 3 Samsung Notes and I love the G3.
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
innoman said:
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
Click to expand...
Click to collapse
The Verizon version only has the Voice Enhancement setting and yes I have tried it both ways with no difference.
The android lollipop update is rumored for the end of 2014. It will probably fix a lot of the sluggishness and call quality problems as well as add better support for ART runtime and loads of other new features.
Sent from my VS985 4G using XDA Free mobile app

(Z5 Compact / E5823) Speaker volume lowering itself

Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Same Issue
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Click to expand...
Click to collapse
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
NicholasPeckham said:
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
Click to expand...
Click to collapse
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
Hi, I had the same problem with lower sound from speakers after 30 seconds. After disabling "STAMINA" the speakers are very loud. And if you put "Audio settings" to "standby aktive" you could even activate "STAMINA" without speaker loudness problems
Yeah happened to me yesterday as I was listening to the Radio app while on a walk. Went from relatively loud to super low quiet. I thought maybe I pocket bumped the volume or something.
Same problem. In my case, I noticed audio almost stops from one of the speakers (sometimes the top one, sometimes the bottom one, wich indicates it may not be a hardware issue). Happens on games, music, videos, or calls with the speaker on. Seems to be random.
searching for this problem (this is also happening to me (mostly top speaker while i playing and mostly games
is only one speaker(top) for me not 2 speakers
(maybe the heat? if im not the only one is hardware or software? ) it was at 5.1.1 so updated to 6.0 still the same.. maybe speaker wont working well while heated? tried to shake the device thought maybe something loose connection inside
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
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NicholasPeckham said:
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
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hi u manage to fix it?
anyone know how to fix it? at my case its only TOP speaker
mostly happen while gaming

Bluetooth Headset issues

Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot, it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Pr0f0und said:
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
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I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
ShermCraig said:
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
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Good point. I'm almost positive it's an issue with the phone because I've used the same bt headset (Samsung HM3300) with my HTC One and LG G4 (this is my third HM3300. I keep losing them lol so the one I'm using is actually almost new).
Whether it's this specific phone or actually the V10 model, I can't tell, but I'm leaning towards the latter. Not sure it's worth exchanging the phone since I've spent hours setting it up already lol. But maybe I'll get to the point where I can't take it any more because I rely heavily on using my bt headset.
Actually between these posts, I plugged in my charger and walked 15 feet away and my bt signal was fine. But as soon as it goes in my pocket, the signal gets choppy. I dunno.
Thanks for my first like! ?
I also have a Sony SBH-80 headset and it worked with no problems connected to my Note 4. I just got my V10 on 11/1 and have had several issues with my SBH-80 connected. Sometimes when talking through my headset voices sound "electronic" and I cannot even get the phone to show disconnected from the headset when the headset is turned off. I also cannot manually disconnect. I have to reboot the phone. I'm not sure when is going on here but its about to drive me crazy. I also have a pair of LG Infinims that I have not yet paired. I am going to par them tomorrow and see if I have the same issue but I like my SBH-80s much better and hope that LG fixes the issue. Hopefully they will roll out an update to fix the bluetooth issues that I have been reading about in the forums.
ShermCraig said:
Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot [reboot what?], it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
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I have HBS-730, and I've had some luck rotating the phone 180 degrees in the pocket - upside down. The way I see it, it brings the sensor ~15 centimeters closer to the ears. If that does not help, usually restarting the headset helps.
And I just got this new phone too.....
Well...this is disappointing. After reading thru this thread and others, I can now confirm that it definitely is my new LG V10 having BlueTooth Connectivity Issues. I paired it to my Samsung Level BT headset and when I put my V10 in my back pocket, my front pocket or my jacket pocket, the sound begins to Sputter and Crackle and Pop. When I take the V10 out of my pocket and hold it in my hand, the audio plays just fine. It's winter time in NYC and I cannot walk these streets holding my phone in my exposed hands to hear my music clearly. Really upset now with this LG V10....and I was just beginning to settle in with it too. I did a little research and found a possible solution. I intend to test it on my subway ride to work....
How to fix LG V10 Bluetooth issues:
Turn on the LG V10
Go to home screen and select the app icon
Then select on the settings icon
Browse for the Application Manager
Display All Tabs by swiping either right or left
Select on Bluetooth
Select to stop it forcefully.
Now clear the cache
Select clear the Bluetooth data
Select Ok
Finally restart the LG V10
If the steps above don’t work, try performing a wipe cache partition on your LG V10. After that, try to connect the LG V10 with another Bluetooth device in range and it should work. These instructions should be able to solve any Bluetooth problems you have on your LG V10.
And here's the link to the Wipe Cache Partition incase the the BT Fix didn't work:
recomhub.com/blog/lg-v10-how-to-clear-the-cache/
Happens with my Earpiece also. Gonna try above. Thanks

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