(Z5 Compact / E5823) Speaker volume lowering itself - Xperia Z5 Compact Q&A, Help & Troubleshooting

Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?

Same Issue
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Click to expand...
Click to collapse
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...

NicholasPeckham said:
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
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I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.

Hi, I had the same problem with lower sound from speakers after 30 seconds. After disabling "STAMINA" the speakers are very loud. And if you put "Audio settings" to "standby aktive" you could even activate "STAMINA" without speaker loudness problems

Yeah happened to me yesterday as I was listening to the Radio app while on a walk. Went from relatively loud to super low quiet. I thought maybe I pocket bumped the volume or something.

Same problem. In my case, I noticed audio almost stops from one of the speakers (sometimes the top one, sometimes the bottom one, wich indicates it may not be a hardware issue). Happens on games, music, videos, or calls with the speaker on. Seems to be random.

searching for this problem (this is also happening to me (mostly top speaker while i playing and mostly games
is only one speaker(top) for me not 2 speakers
(maybe the heat? if im not the only one is hardware or software? ) it was at 5.1.1 so updated to 6.0 still the same.. maybe speaker wont working well while heated? tried to shake the device thought maybe something loose connection inside
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Click to expand...
Click to collapse
NicholasPeckham said:
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
Click to expand...
Click to collapse
hi u manage to fix it?

anyone know how to fix it? at my case its only TOP speaker
mostly happen while gaming

Related

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
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Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
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Click to collapse
Same problem here?
Does any1 have any fix..Help needed!!!

crackling earpiece

when I make a call, the earpiece makes a staticy popping noise. I turn the call volume down and it's still somewhat there but I can't help but think there's something wrong with the earpiece. Do this happen to anyone else?
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
I experience the same thing. I have to lower the volume to make it go away. I tested my earpiece on other phones (touch pro 2 and iphone 4s) and I don't experience the same static even at the highest level. I suspect that the lte is pushing higher frequencies that some headsets cannot handle. I tried different equalizer settings without any changes. I took a higher quality headset and the distortion goes away confirming my theory. I don't think some headsets can handle the full range of frequencies that the lte pushes out. Does anyone know of any mods that will alter the frequency more than the stock settings?
similar problem, but with playing videos... (at least with some of them)
Evo_Shift said:
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
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that seems to have done it, will test it further but for right now thank!
having the same problem, constant ticking noise coming from the earpiece speaker when I make a call, and its only on my end. Tried the solutions mentioned above, still got the issue. No problems with bluetooth or using the speaker phone
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
This is an EVO problem
toomuchgame441 said:
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
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I have the same problem... sometime it sounds ok, then some call sound like crap! Then I started testing it and found that it happens 100% of the time... just on one end of the phone. If you are having this problem, make a call... If it sounds good to you, ask the person on the other end of the phone how you sound! You will see that one of the two people will have bad call quality, making this a problem 100% of the time!

Headphone/aux sound breaking

Hello, my problem is that my sound output *breaks* or whatever, after random time of playing music through headphones or speakers connected to the aux.
Sometimes i can play music for 5minutes, sometimes 20min etc, before it breaks.
Sometimes the sound will start sounding disorted and crappy and then sometimes its a beeping sound, if i plug out aux the music plays fine and if i plug aux in again there is no sound at all or there is beeping/hissing. (sometimes it just go silent)
After this happens i normally cannot get sound from aux for several minutes sometimes even longer, but after awhile it works again, but not for long.
I recently bought a new antenna module (with the aux) and replaced it and i thought my problem was fixed, i played music for long time for 3-5 days, but now the problem is back again.
I have searched alot but i cant find anyone with same problem or any solution to it, guess ill have to get it repaired somehow, i just dont understand what is causing this, its clearly not the aux itself since i just replaced it with a brand new.
I have tried to increase and decrease the volume with stweaks, but no matter how loud or low it is, this happens.
However i do think its hapapening sooner or only happening when the musicplayer volume is above 10 (even if that will be low when i modify the amplifier in stweaks)
Any suggestions?
Here is a link to a mp3 i recorded to show the issue
https://dl.dropboxusercontent.com/u/86952153/aux%20jack%20issue.mp3
(sorry for bad quality but u hear the issue)
I start with phone speakers, then plug aux in and after silence i plug out and in again.
Bumping it once in hopes of answers
Wipe phone flash stock rom and test
JJEgan said:
Wipe phone flash stock rom and test
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I´ve already tried that several times, still same issue.
Gonna send it to repair now and see wich parts they switch out, and see if problem gets fixed.
nitz85 said:
I´ve already tried that several times, still same issue.
Gonna send it to repair now and see wich parts they switch out, and see if problem gets fixed.
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Click to collapse
Hey, did you ever get to bottom of this issue after you sent it for repair? I am having the same issue as well.
bequbed said:
Hey, did you ever get to bottom of this issue after you sent it for repair? I am having the same issue as well.
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Click to collapse
I forgot to update this, i sent it for repairs 3 times and only first time did they change the antenna module with the aux input.
The 2 other times they could not reproduce the problem, but it was there every time i got it back.
So i managed to cancle the whole purchase after some fighting with the store i bought it from.
If u are as ulucky as me the repair center wont find the problem when they test it, but if they do find it they can maby fix it.
Another thing to point out is that while the aux would have this problem, there was no problem when i played through micro usb with the ibolt docking cable.

[Q] Earpiece and Speaker sound acting weird

Okay so earlier today I was eating lunch and I managed to spill water on my phone. I immediately went and dried it out and then turned it back on. Everything appeared to be working except the sound. I had the Xperia Z1, so I knew you had to wait a little before the sound would return back to normal out the speaker port, so I waited but it still wasn't working. Upon further investigation, I discovered that it would play my ringtone(a song from my SD Card), notification tone and the noise it makes when you adjust the volume using the buttons but it would not play my music through the music player app at all. It also wouldn't play sound out of the earpiece so I could only hear the only person if my phone was on speaker. The speaker is back to it's normal sound now but it still won't play music, things through youtube or pandora and my earpiece still isn't working. Is this a software issue or is it a hardware thing? It's very strange. I'm using XtreStoLite right now and I'm downloading a stock rooted rom and I'm gonna flash it to see if that changes anything, but has anyone else ever experienced anything like this? What would my options be as far as fixing the problem? Thanks in advanced for all your answers, and also, the water damaged sticker is still pearly white so I don't think it's water damaged. I already tried reseting, taking my battery out and factory reseting as well.
xiyellax said:
Okay so earlier today I was eating lunch and I managed to spill water on my phone. I immediately went and dried it out and then turned it back on. Everything appeared to be working except the sound. I had the Xperia Z1, so I knew you had to wait a little before the sound would return back to normal out the speaker port, so I waited but it still wasn't working. Upon further investigation, I discovered that it would play my ringtone(a song from my SD Card), notification tone and the noise it makes when you adjust the volume using the buttons but it would not play my music through the music player app at all. It also wouldn't play sound out of the earpiece so I could only hear the only person if my phone was on speaker. The speaker is back to it's normal sound now but it still won't play music, things through youtube or pandora and my earpiece still isn't working. Is this a software issue or is it a hardware thing? It's very strange. I'm using XtreStoLite right now and I'm downloading a stock rooted rom and I'm gonna flash it to see if that changes anything, but has anyone else ever experienced anything like this? What would my options be as far as fixing the problem? Thanks in advanced for all your answers, and also, the water damaged sticker is still pearly white so I don't think it's water damaged. I already tried reseting, taking my battery out and factory reseting as well.
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Click to collapse
Wowza, what a wall of text. Paragraphs please, as that is too hard to read all the way through.
One possibility is moisture or dried crud in the headphone or USB jacks leading the phone to think that a headset is connected. Hardware damage seems a lot less likely.
Or it could be an unrelated and coincidental software issue. Do you have a known good backup that you could try restoring?
.

Potential issue with Microphone? Is this a normal sound?

Hello everyone,
I recently got my LGV30, about 2 days ago, brand new, but from a 3rd party seller, and I noticed a very minor poping or "crackling" -- I'd like to call it more of a microcrackle than anything -- issue with the audio that happens . Specifically, when I open up the google browser, and hit the microphone icon on the search bar, about once every 10 or so times (its honestly random) I hear a micro pop or crackle in my speaker, for literally 1/4th of a second, then everything works like normal. It either happens right before the "beep" sound when the microphone icon is pushed, or just after the "beep" after it has been used, or both. It happens more often before I'm going to say something, or immediately after I'm done speaking as it types out what I said. Again, this is a very small "pop" the "ding" sound from pressing the mic still works, it just sounds a tiny bit distorted when first pressing it. Similarly, when using Gboard, and trying speech to text on the Messenger app, I hear the damn microcrackle again.
Here's the crazy thing though, I have ran about 5-6 videos on youtube that are supposed to be speaker tests (high and low frequency noise), everything sounds great. I have listened to over 10 hours of video/music and only once noticed a tiny bit of crackling, but honestly It was so quick that I'm not really sure if it wasn't just the song playing. I also have not noticed it with headphones but will continue to test this. I also picked up another android phone I had years ago, the Moto G4 Play, and tried to replicate the issue, to my surprise, my MotoG4 play has a similar issue, but its significantly more quiet than my LG. In the Moto's case, I press the microphone icon on the keyboard and I hear more of a "buzzing" sound immediately after, then, once I stop talking and hear the closing "beep" of the microphone, again, the buzzing sound. Much quieter, and likely why I never noticed it at all when using that device.
I'm just wondering if you all think this is a software issue, or a hardware issue? I have made several phone calls, people say I sound good, and I can hear them fine. I feel like something is happening when I press that button, as it doens't happen at ANY OTHER time when using audio. I'm thinking it might be the microphone "poping" itself awake? Maybe? I don't really know how this works.
Should I go through the trouble of returning the phone over this, or trying to get an exchange? It wouldn't be easy, since I bought the phone brand new off Ebay, and would need to contact seller (has 30 day money back guarantee).
Please let me know.
Thanks!

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