[Q] Work email on Nexus 9 requires encryption - Nexus 9 Q&A, Help & Troubleshooting

My work emails require my device to be encrypted. I thought it would be okay since android 5 comes "pre-encrypted". However when I go to add my work email, it ask me to encrypt the device as any other android device (running kitkat and below) would do. So after clicking encrypt it goes to the green android screen and then boots up as if nothing has happened. If I try to update my emails, it goes through the whole process again. Anyone else facing this problem????

May be wrong on this.
Have you got either PIN or Password set up at start? - Without that then encryption settings are irrelevant. (or were in earlier Android versions)

Yeah I have a pin password setup, I'm extremely annoyed as I got the tablet for work purposes as well as personal use, instead of carrying a laptop around.
Sent from my A0001 using XDA Free mobile app

Gmail and exchange here http://www.androidpolice.com/2014/10/31/gmail-5-0-exchange-support-material-design-landed-apk-download/

SteveTheIndian said:
My work emails require my device to be encrypted. I thought it would be okay since android 5 comes "pre-encrypted". However when I go to add my work email, it ask me to encrypt the device as any other android device (running kitkat and below) would do. So after clicking encrypt it goes to the green android screen and then boots up as if nothing has happened. If I try to update my emails, it goes through the whole process again. Anyone else facing this problem????
Click to expand...
Click to collapse
I understand your frustration. As this is a brand new device with brand new software its very possible its a bug. The other possibility is that Exchange may need an update (less likely).
I'm not sure what your work environment is like but if you were to talk to your network admin and show him the tablet and how its already encrypted they can potentially put a policy in place to not require encryption

Have you given Nine a shot? It does app-level security, so the only time you need to use a pin is when you open the app, not for the device. I normally use xposed to get around the exchange security, but started using Nine on my N9 and Moto X in anticipation of losing xposed. I'm very pleased with it.

Wow nine works like a dream and it has a nice interface!
Sent from my Nexus 9 using XDA Free mobile app

ppdd said:
Have you given Nine a shot? It does app-level security, so the only time you need to use a pin is when you open the app, not for the device. I normally use xposed to get around the exchange security, but started using Nine on my N9 and Moto X in anticipation of losing xposed. I'm very pleased with it.
Click to expand...
Click to collapse
SteveTheIndian said:
Wow nine works like a dream and it has a nice interface!
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Excellent suggestion! I too have used Nine in the past and it is a very good program!

plus it has threaded emails. which is the main thing gmail is missing with my exchange address.

Solved the problem. All I had too do was set a pin lock on boot up as well as on the lockscreen!
Sent from my Nexus 9 using XDA Free mobile app

Hi all. I loved Nine and used it for my work email. I like that it allows app-level encryption since device level really really really slows things down.
However, after the most recent update, Nine is making it such that I have to encrypt the device. The reasoning is that calendar and contacts are handled by native apps and not by Nine. I tried to have Nine only sync emails and not calendar or contacts but it still requires the same thing.
Has anyone found a workaround for this? Or alternatively has anyone managed to come up with a exchange security bypass for gmail?
I'm on a Nexus 6.

If you've got a nexus 6 you should already be encrypted, am I right?
Sent from my A0001 using XDA Free mobile app

Related

[Q] Removing Keyguard Password Policy due to Exchange

I am attaching the Mail.apk that comes with the Thunderbolt and begging someone who is up to the challenge to mod it and allow the removal of the device admin so I don't have to put in a password every 15 min. I hav.e searched and every patched Mail.apk for the desire doesn't work. I totally need this as I am sure that others will too. Your work will be legendary.
That would be so awesome.
On a side note...Why does Sense only let you sync 3 days with MS exchange? I have always synced 7 or 30 days with my other android phones.....Mytouch 3g, G2, and my Nexus 1
I don't think that it has to do with the Mail.apk as I can synk up tp thirty days. I just have to deal with the password issue. So in the mean time I am using touchdown.
Search market for lockpicker app. It bypasses the exchange policy that makes you enter your password. It's a sense thing. And this app was made for it.
Sent from ADR6400L using Tapatalk
denonlake said:
Search market for lockpicker app. It bypasses the exchange policy that makes you enter your password. It's a sense thing. And this app was made for it.
Sent from ADR6400L using Tapatalk
Click to expand...
Click to collapse
Says it does not work with Froyo
The people in security at your work will hate you for this. It's there for a reason. You lose your phone and work data escapes... you can be jailed and fined (depending on the data)
I work for a company that has to be hippa compliant and mass HI-TECH compliant. We don't even allow android devices to connect because of things like the lack of device encryption.
Help please...
I accidentally deleted Mail.apk using titanium backup (idiot). I tried to install the attached mail.apk from the first post but it didn't install. Can someone please send me an apk that can be installed.
Thank you!
ktrinidad said:
I accidentally deleted Mail.apk using titanium backup (idiot). I tried to install the attached mail.apk from the first post but it didn't install. Can someone please send me an apk that can be installed.
Thank you!
Click to expand...
Click to collapse
That is the APK from the stock rom and I did the same thing as you. But I was able to flash to a recovery that I just had made. I posted that Mail.apk directly from the stock rom and it wouldn't install for me either. The plot thickens...
cps68500 said:
The people in security at your work will hate you for this. It's there for a reason. You lose your phone and work data escapes... you can be jailed and fined (depending on the data)
I work for a company that has to be hippa compliant and mass HI-TECH compliant. We don't even allow android devices to connect because of things like the lack of device encryption.
Click to expand...
Click to collapse
Ironically, some idiot in you IT department is in an airport right now, with a laptop containing all your details for your govt contracts...and he just lost it
cps68500 said:
The people in security at your work will hate you for this. It's there for a reason. You lose your phone and work data escapes... you can be jailed and fined (depending on the data)
I work for a company that has to be hippa compliant and mass HI-TECH compliant. We don't even allow android devices to connect because of things like the lack of device encryption.
Click to expand...
Click to collapse
It's far worse than what my employer's IT implemented...
Our Exchange policies haven't changed (I know many people at work who are setup to receive email + calendar from our corporate exchange server, nothing changed).
I only have to enter a pin ever ~30mins. Then I upgrade my Cappy to froyo and setup the exchange account again. NOW I have to re-enter it every time my screen blanks (timeout), even for 1 second.
This is froyo mail app folks, not my employer's Exchange settings. they didn't change, my email client did.
I want it back the old way. Not to mention calendar only synchs ~5% of my meetings now. crappy appy on my Cappy!

System Update

Anyone know what else came with the recent update to Android 4.3?
Sent from my Venue 8 3830 using xda app-developers app
rictobrazil said:
Anyone know what else came with the recent update to Android 4.3?
Sent from my Venue 8 3830 using xda app-developers app
Click to expand...
Click to collapse
Multiuser was finally enabled. Great news on that front.
With the update to 4.3 comes App Ops! Now we can restrict individual apps from accessing personal information.
http://www.xda-developers.com/android/app-ops-brings-granular-permissions-control-to-android-4-3/
It is with misfortune that this functionality will be removed if our devices get updated to 4.4.2.
4.3 update install failed
I downloaded and there was a button that said install/restart. Clicked the button it disappeared, but nothing else happened. Didn't install 4.3... restart did nothing. If i try to download system update, it tells me the system is already up to date. I don't see the update file in downloads, could it be somewhere else. Any thoughts?
I understand that on most android devices the update goes on the cache partition (which is only viewable with root).
kwarizmi said:
I understand that on most android devices the update goes on the cache partition (which is only viewable with root).
Click to expand...
Click to collapse
Thanks for the reply. I'll check with dells venue support forum to see if they have another option.
bmcgoo45 said:
I downloaded and there was a button that said install/restart. Clicked the button it disappeared, but nothing else happened. Didn't install 4.3... restart did nothing. If i try to download system update, it tells me the system is already up to date. I don't see the update file in downloads, could it be somewhere else. Any thoughts?
Click to expand...
Click to collapse
Same thing happened to me.
I got the update...mine is on 4.3.....software version shows 3830_V1.16. The only addition i can see is the multiple user option...OH AND IT BROKE the ability to sync with exchange for emails (using built in email). pain the the ass cause i got this to handle work stuff while lounging around and not having my laptop. Many other users are complaining about this issue but so far i have found nothing for a fix. I like the built in email and hate to have to buy an app just to get my work email now. grrr
1stxda said:
IT BROKE the ability to sync with exchange for emails (using built in email). pain the the ass cause i got this to handle work stuff while lounging around and not having my laptop. Many other users are complaining about this issue but so far i have found nothing for a fix. I like the built in email and hate to have to buy an app just to get my work email now. grrr
Click to expand...
Click to collapse
I use the stock email client for my work email and it still works like a charm. Where else are you reading that people are reporting this problem?
robrowald said:
Same thing happened to me.
Click to expand...
Click to collapse
in dis boat too
chairsz said:
in dis boat too
Click to expand...
Click to collapse
see my thread here: http://forum.xda-developers.com/showthread.php?t=2591408
1stxda said:
I got the update...mine is on 4.3.....software version shows 3830_V1.16. The only addition i can see is the multiple user option...OH AND IT BROKE the ability to sync with exchange for emails (using built in email). pain the the ass cause i got this to handle work stuff while lounging around and not having my laptop. Many other users are complaining about this issue but so far i have found nothing for a fix. I like the built in email and hate to have to buy an app just to get my work email now. grrr
Click to expand...
Click to collapse
I have the same email problem with my Hotmail: 4.2.2 worked flawlessly, but now 4.3 will not connect to Hotmail using the stock client. The workaround solution is to download and use Microsoft's official Outlook app from Google Play. You'll have to use the Outlook client to send and receive mail, but at least your email will start working again.
Hotmail settings that work
1stxda said:
I got the update...mine is on 4.3.....software version shows 3830_V1.16. The only addition i can see is the multiple user option...OH AND IT BROKE the ability to sync with exchange for emails (using built in email). pain the the ass cause i got this to handle work stuff while lounging around and not having my laptop. Many other users are complaining about this issue but so far i have found nothing for a fix. I like the built in email and hate to have to buy an app just to get my work email now. grrr
Click to expand...
Click to collapse
I have a hotmail account that broke after I got the 4.3 OTA update. Here's the new settings that fixed it.
inbox
imap-mail.outlook.com
993
SSL/TLS
Out going
smtp-mail.outlook.com
587
STARTTLS

[Q] Microsoft Exchange Email PIN/Password Issue

So I just got my Z2 yesterday and tried to set it up with my work account when I discovered that it erroneously keeps telling me that I need a password rather than a PIN lock. My device administrator requires only a PIN lock (and my M8 currently uses only a PIN lock).
I was able to somewhat get around this issue by installing the stock Google 4.4 email app and exchange service (which does work with only a PIN), but that app will not sync with my car to show my email on my navigation screen like the stock app would (and like the M8 does). Does anyone have any ideas on how to get around this "password" thing, which is clearly an error in Sony's software?
nirvanayoda said:
So I just got my Z2 yesterday and tried to set it up with my work account when I discovered that it erroneously keeps telling me that I need a password rather than a PIN lock. My device administrator requires only a PIN lock (and my M8 currently uses only a PIN lock).
I was able to somewhat get around this issue by installing the stock Google 4.4 email app and exchange service (which does work with only a PIN), but that app will not sync with my car to show my email on my navigation screen like the stock app would (and like the M8 does). Does anyone have any ideas on how to get around this "password" thing, which is clearly an error in Sony's software?
Click to expand...
Click to collapse
That's just the way it is with Sony KitKat phones. It's stupid. Just use Nine mail client instead of the stock version.
soulreaver99 said:
That's just the way it is with Sony KitKat phones. It's stupid. Just use Nine mail client instead of the stock version.
Click to expand...
Click to collapse
My concern is that Nine will probably not work with my car. I will give it a shot, though. Thanks for the suggestion.
By the way -- I tried Nine and it's fantastic. I might even stick with it even if it doesn't work with my car (and it probably won't) just based on the application level security. Not having a passcode is incredible. I had forgotten what that feels like.
Thanks for the suggestion.
nirvanayoda said:
By the way -- I tried Nine and it's fantastic. I might even stick with it even if it doesn't work with my car (and it probably won't) just based on the application level security. Not having a passcode is incredible. I had forgotten what that feels like.
Thanks for the suggestion.
Click to expand...
Click to collapse
You shouldn't work on email and drive at the same time anyway :good:

Users other than primary are limited

Hey guys, ran into an odd issue... on my tablet I have myself setup and then added my Wife as another user. The issue is that my Wife's account seems to be "limited" as she is unable to change some settings (such as "Unknown Sources"). How can I either enable her account to change those settings or have that app show up for her as it does on my account?
Nobody else? Pretty simple to try. You just need an apk file (i.e. download an official google one from apkmirror.com) and a second user setup on your tab. The first user can go into Settings -> Security and turn on the "Unknown Sources" option. The second user when going to that setting sees it as greyed out and cant do anything with it (and hence cant install the APK)
It doesn't surprise me at all that there would be limitations for secondary users. It seems prudent for security issues
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
It doesn't surprise me at all that there would be limitations for secondary users. It seems prudent for security issues
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
When I say "Secondary" I simply mean a user I setup after my initial account. It seems ridiculous that adding another user means that user does not have full access to the tablet (thats what restricted profiles are for). If the solution is to buy another tablet Google is just as bad as Apple
Is there any way to make my apps available for a second user? For example, I would like to set it up so my daughter can use Netflix without worrying about her going in to other things. She's only four.
Sent from my Nexus 9 using Tapatalk
aindow said:
Is there any way to make my apps available for a second user? For example, I would like to set it up so my daughter can use Netflix without worrying about her going in to other things. She's only four.
Sent from my Nexus 9 using Tapatalk
Click to expand...
Click to collapse
Yes. When you add a user choose "Restricted Profile". I'm not sure on the specifics of setting it up but thats what you are looking for
WoodroweBones said:
Yes. When you add a user choose "Restricted Profile". I'm not sure on the specifics of setting it up but thats what you are looking for
Click to expand...
Click to collapse
Thanks, that worked a treat for me.
Rik.
Sent from my Nexus 9 using Tapatalk
WoodroweBones said:
Nobody else? Pretty simple to try. You just need an apk file (i.e. download an official google one from apkmirror.com) and a second user setup on your tab. The first user can go into Settings -> Security and turn on the "Unknown Sources" option. The second user when going to that setting sees it as greyed out and cant do anything with it (and hence cant install the APK)
Click to expand...
Click to collapse
Facing exactly the same annoyance. I added my wife as primary, now I can't install amazon...

Keep app open

I have an android app that basically loses its connection while running in the background. However if the phone is kept on with screen on it keeps working.
Is there any app to keep the app in the foreground with screen off?
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
I have an android app that basically loses its connection while running in the background. However if the phone is kept on with screen on it keeps working.
Is there any app to keep the app in the foreground with screen off?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
you may try to add that under ignore optimization list
shashank1320 said:
you may try to add that under ignore optimization list
Click to expand...
Click to collapse
I have tried that but it didn't yield any results. When the phone goes to sleep for around 10 mins or so, the app doesn't receive any alerts. If I had an option to ditch the app I would but I'm stuck with it.
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
I have tried that but it didn't yield any results. When the phone goes to sleep for around 10 mins or so, the app doesn't receive any alerts. If I had an option to ditch the app I would but I'm stuck with it.
Click to expand...
Click to collapse
Which app, phone and rom details?
shashank1320 said:
Which app, phone and rom details?
Click to expand...
Click to collapse
The phone is a J6 2018 with the stock 8.0 rom. The app in question is Salesforce.
A wire shark capture from the wifi ap shows the phone basically doesn't keep the connection alive and downloads all Salesforce push alerts when the phone is switched on.
Strangely other apps including chat apps like whatsapp works fine.
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
The phone is a J6 2018 with the stock 8.0 rom. The app in question is Salesforce.
A wire shark capture from the wifi ap shows the phone basically doesn't keep the connection alive and downloads all Salesforce push alerts when the phone is switched on.
Strangely other apps including chat apps like whatsapp works fine.
Click to expand...
Click to collapse
May be thats the app causing this. Sime apps cause such things like MDM, mobile pass, Symantec VIP etc. Kinda all corporate apps.
Whats was the behaviour on any of your other phones?
shashank1320 said:
May be thats the app causing this. Sime apps cause such things like MDM, mobile pass, Symantec VIP etc. Kinda all corporate apps.
Whats was the behaviour on any of your other phones?
Click to expand...
Click to collapse
I had an iOS device which is working fine but an S7 device had the same issue. A friend of mine said the same on a V20 with 7.0.
Sent from my SM-G930F using Tapatalk
AsGF2MX said:
I had an iOS device which is working fine but an S7 device had the same issue. A friend of mine said the same on a V20 with 7.0.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Yes because iOS and Android handles the applications in totally different way. as all of your Android devices and your friends's have the same behavior, its application causing this and not OS specific. Corporate apps behaves like this, even boxer email (VM ware owned) act differently on Android and works just fine on iOS as if they were developed for iOS only.
shashank1320 said:
Yes because iOS and Android handles the applications in totally different way. as all of your Android devices and your friends's have the same behavior, its application causing this and not OS specific. Corporate apps behaves like this, even boxer email (VM ware owned) act differently on Android and works just fine on iOS as if they were developed for iOS only.
Click to expand...
Click to collapse
Agreed on app behavior and OS. At the moment I am collecting info before I pass it on and at the same time trying desperately not to look like I'm ignoring folks when I check the phone every 10 mins. Sadly the app was rolled out and has to be used.
At this point I would settle for something that would wake the phone up every 10 mins or something just because of this.

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