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Hey all,
I'm experiencing a strange touchscreen phenomenon. I'm rooted and was previously using xtrSense. Recently I switched to xtrROM and while I LOVE so much about this ROM, I have been experiencing some touchscreen issues that arise with increasing intensity and are making my experience with this phone increasingly frustrating. I seem to encounter dead parts of the screen; consistent areas where the touch screen becomes unresponsive or acts strange.
Examples:
Keyboard - There are consistent letters that just will not recognize when I press them or can only be accessed by starting on one letter and then sliding over the the one I want, e.g. the L and M in landscape, the V, I and caps toggle in portrait. Other things go in and out as well, i.e. the sensitivity of touching one letter. There are times when the keyboard just wont consistently settle on one letter when I try and select one.
Other buttons - I am consistently having issues selecting buttons in gmail, like the OK button on a pop-up window. I have to play the rotate my screen game to get the button to work. Also, the OK button in the window of many SENSE programs, like alarm clock and mail. I press in the area of the button all over and I get nothing, but the CANCEL button right next to it work without fail.
I do have other screwy touch screen issues at times as well, e.g. my home, back, menu buttons won't respond, or will think they're part of what is displayed on the touch screen. I also on occasion have bizarre issue switch the LP dock. It won't find it's home and will constantly shutter between two rows.
The question is, has anyone else experienced this, either with the ROM and/or LauncherPro? I'm going to be re-flashing the ROM, and maybe even loading up some other ROMs to see if that alleviates the issue, but I wanted to first see if before I go through this if anyone has been through it before and can impart some hard-earned knowledge. I've tried to do some digging on the forums but didn't find much of anything.
Any advice would be most appreciated!
Thanks!
ckfalls said:
Hey all,
I'm experiencing a strange touchscreen phenomenon. I'm rooted and was previously using xtrSense. Recently I switched to xtrROM and while I LOVE so much about this ROM, I have been experiencing some touchscreen issues that arise with increasing intensity and are making my experience with this phone increasingly frustrating. I seem to encounter dead parts of the screen; consistent areas where the touch screen becomes unresponsive or acts strange.
Examples:
Keyboard - There are consistent letters that just will not recognize when I press them or can only be accessed by starting on one letter and then sliding over the the one I want, e.g. the L and M in landscape, the V, I and caps toggle in portrait. Other things go in and out as well, i.e. the sensitivity of touching one letter. There are times when the keyboard just wont consistently settle on one letter when I try and select one.
Other buttons - I am consistently having issues selecting buttons in gmail, like the OK button on a pop-up window. I have to play the rotate my screen game to get the button to work. Also, the OK button in the window of many SENSE programs, like alarm clock and mail. I press in the area of the button all over and I get nothing, but the CANCEL button right next to it work without fail.
I do have other screwy touch screen issues at times as well, e.g. my home, back, menu buttons won't respond, or will think they're part of what is displayed on the touch screen. I also on occasion have bizarre issue switch the LP dock. It won't find it's home and will constantly shutter between two rows.
The question is, has anyone else experienced this, either with the ROM and/or LauncherPro? I'm going to be re-flashing the ROM, and maybe even loading up some other ROMs to see if that alleviates the issue, but I wanted to first see if before I go through this if anyone has been through it before and can impart some hard-earned knowledge. I've tried to do some digging on the forums but didn't find much of anything.
Any advice would be most appreciated!
Thanks!
Click to expand...
Click to collapse
I have not had this experience at all. I used to use both xtrSENSE and xtrROM for several months, although I currently use FroShedYo. It frankly sounds like a hardware issue.
Just to eliminate the possibility, you could 1) do a fresh FULL wipe and flash of xtrROM, 2) go back to xtrSENSE or even better restore a nandroid of your xtrSENSE from before and verify if the problem still persists, or 3) try a completely different new ROM just to see what happens.
If the problem still happens on other ROMs, which I'm very sure it will, then you will know it's a hardware issue and if your phone is either still under warranty or you pay for insurance, then I would exchange it for another Eris.
Yeah, I figured as much. Like I said I am going to do some ROM work, but it may come to admitting that the hardware may be going bad.
Thanks for the reply.
PS GO BUCKS!
Hi, thought it was just the go launcher causing this but it looks to be an issue with the phone. Sometimes screen presses don't register, seems a bit random, where pressing harder always work. Seems to me sensitivity has been set a bit to low. Anyone else noticing this or is it just me?
Just you mate, capacitive screens don't respond to harder presses especially since the S2 has a gorilla glass display, what phone are you coming from?
I know that but it really does work better if my press is harder or more defined if you want to put it that way. I come from a HD2, no issues with that, could be a duff screen.
edit: ok there is something wrong here, now it starting bring down the the notifications bar when i click on some icons, odd behaviour.
wonder if its something to do with my phone being set to 190 density, I will have a play
no joy with density change, think my screen is duff.
seems to be a latency issue with the digitiser, if I do a quick touch, say like i am typing it doesnt register at all when I click an icon, if I click and hold an icon for slightly longer (not long enough to bring up the screen edit it options)it is ok, which is why i suggested that pressing harder made it work, its not the pressure its the time my finger is held against the screen, a sensitivity issue, its like the software is being told to ignore light touches.
Typing texts etc is ok, just seems to be an issue on the desktop and drawer when I am selecting icons.
Hi, I got my phone this morning and no doubt its a very good phone, but...
Is anyone else having trouble with the speech recognition. When I speak into it the mic graphic seems to indicate it's getting good pickup, but then the waveform it displays after is very flat and the recognition accuracy is very poor indeed.
Also I'm finding the capacitive buttons very unresponsive.
Any hints or tips?
I don't use speech recognition so can't help you there but I agree the capacitive buttons are a pain. I find a firmer press or a slight slide upwards works best. You do get more used to them the longer you use the phone but for me they are the biggest niggles on an otherwise fantastic device.
Remove the screen protector that came with the phone from the capacitive keys.
They should get way responsiver after that.
I was wondering as well if removing screen potector would increase capacitive buttons responsiveness. Anybody tested it already, or is changing screen protector in near future?
I use the voice recognition all the time. Do you have a weird accent?
For the buttons:
Have you tried just swiping them from the transparent bar up?
After I started doing that I had no issues, and they respond just fine. If you want to just do the touch method, aim for between the screen and the silver dots, but I find the swiping method easier and it's a no-fail way
The voice recognition:
Only used it a few times, and only on my X10, haven't tested it on the S yet.
I have 2 problems also with the xperia s, the battery life and the unresponsive capacitive buttons. Its really a hassle always thinking if it would register after hitting with your thumbs. Is there really a solution to this? Would the ICS upgrade be of help when it comes out?
Rashkae said:
I use the voice recognition all the time. Do you have a weird accent?
Click to expand...
Click to collapse
No I used to use voice on both my samsung and my htc all the time with no problems.
Actually, this is the first phone that allows me to use speech recognition to call my wife, all other phones failed to do it, so I rated the mic as very good but didn'tell it to the wife...
I don't have any of the niggles with voice recognition or the capacitive button sensitivity (to me they are the same sensitivity as the one's on the galaxy s2 which I got used to). The problems I've experienced so far are -
- Video focus problems
- Audio playback clipping when using google navigation.
Hopefully these are bugs that will be ironed out soon via firmware.
Problem with network and sms tone
the sms tone dosent ring as an sms arrives and frequent loss in network signal, PLZ HELP
Thread closed please don't bump old threads which have no relevance to your problem. You can start a new one in the Q & A section but not in the General section.
Every time I make a call, the screen dims and then blacks out in a matter of seconds. It's in an Otterbox Defender. I have tried every setting I could find and have it set to turn off display after 10 minutes but something is overriding that for this phone app.
I'm new to LG and the V30 but on my last device it detected proximity to the screen during calls so your cheek doesn't mistakenly hang up or something. I believe it uses the front side camera to detect your head there. Could that be what os going on?
Sent from my LG-H933 using Tapatalk
Mine does the same and I dont think it's to do with proximity sensor. When i make a call on speakerphone or Bluetooth with nothing near the phone, it still dims and blacks out
I agree it's likely not the proximity sensor in this case as I always have it on a desk and use it via bluetooth but thank you for that suggestion. But, in many cases, I need to enter in several series of #'s for conference lines and changing options but the screen blanks out way too fast. When I double tap it to open the screen, I sometimes accidentally hit a # and have to start over again...
diskwzrd said:
I agree it's likely not the proximity sensor in this case as I always have it on a desk and use it via bluetooth but thank you for that suggestion. But, in many cases, I need to enter in several series of #'s for conference lines and changing options but the screen blanks out way too fast. When I double tap it to open the screen, I sometimes accidentally hit a # and have to start over again...
Click to expand...
Click to collapse
Do you mean it turns pure black, or just dims? Mine dims if I'm on a call utilizing the speaker. Just touch the screen to brighten it up, then type your conference numbers.
Sent from my LG-H931 using XDA Labs
Mr CATFISH said:
Do you mean it turns pure black, or just dims? Mine dims if I'm on a call utilizing the speaker. Just touch the screen to brighten it up, then type your conference numbers.
Click to expand...
Click to collapse
I have the exact same problem with my V30. I use Bluetooth, either on a headset or in my car. After a few seconds, the screen dims, and then a few seconds later, it blacks out completely. When it dims, I can tap on it to wake it up, but the screen still responds to the tap, so if I happen to tap where the hangup button is (easy to do in a moving car), I end up hanging up on myself. Or, if I'm navigating through an automated attendant, when I tap the screen to wake it up, it invariably hits a button for a choice I didn't want, and I have to back out or start over. Very frustrating! If the screen goes completely black, then I just hit the power button to turn it back on, but once again, it'll dim out in a few seconds. I would LOVE to have a fix for this! I like this phone better than the past Samsung phones I've had, but the Samsungs don't do this.
I want to add my frustration to this issue as well. I also have a V30 and this happens all the time. My mom has a G6 and says the same as well. It is simply unacceptable. If this is an LG-specific issue and it isn't fixed (or at least given an option to change the screen time-out) then this is a deal-breaker for another LG in the future. (same goes for the glass back as well, but that's another issue...)
Eagerly awaiting a fix or workaround....
captainentropy said:
I want to add my frustration to this issue as well. I also have a V30 and this happens all the time. My mom has a G6 and says the same as well. It is simply unacceptable. If this is an LG-specific issue and it isn't fixed (or at least given an option to change the screen time-out) then this is a deal-breaker for another LG in the future. (same goes for the glass back as well, but that's another issue...)
Eagerly awaiting a fix or workaround....
Click to expand...
Click to collapse
I have the same problem on my V30+ since the oreo update. Before it was OK.
During call screen blacks out and then when I take my ear off screen it does not light up again.
I need to press the power button to have the screen displayed again during call. I wonder it this was not done on purpose in order to preserve battery
Nowever It's frustrating because I was not used to this.
Any ideas?
Thanks Anndy
Same frustration for me. I make regular use of speakerphone and it is very irritating.
Sent from my LG-H933 using Tapatalk
Anndy said:
I have the same problem on my V30+ since the oreo update. Before it was OK.
During call screen blacks out and then when I take my ear off screen it does not light up again.
I need to press the power button to have the screen displayed again during call. I wonder it this was not done on purpose in order to preserve battery
Nowever It's frustrating because I was not used to this.
Any ideas?
Thanks Anndy
Click to expand...
Click to collapse
No fixes yet that I'm aware of. The "solution" I use is to tap or double-tap on the very top of the screen where there are no buttons that will affect the call. But this is by no means an acceptable solution.
captainentropy said:
I want to add my frustration to this issue as well. I also have a V30 and this happens all the time. My mom has a G6 and says the same as well. It is simply unacceptable. If this is an LG-specific issue and it isn't fixed (or at least given an option to change the screen time-out) then this is a deal-breaker for another LG in the future. (same goes for the glass back as well, but that's another issue...)
Eagerly awaiting a fix or workaround....
Click to expand...
Click to collapse
I, too, want to add my frustration with this problem. In my case, the screen goes black immediately after touching the phone icon to connect a call. I talked to the T-Mobile people who said they never heard of this before. This has been an issue since 2012, so that was useless. This started happening with the last update. Hopefully if more people complain, a fix will happen.
Same here...
captainentropy said:
No fixes yet that I'm aware of. The "solution" I use is to tap or double-tap on the very top of the screen where there are no buttons that will affect the call. But this is by no means an acceptable solution.
Click to expand...
Click to collapse
I hope we can get a fix or an option to this soon. It really messes up calls when options are needed during the call.
I've had the exact same problem with my G6 ever since I purchased it (February 2018). It's really annoying and a problem when you are calling an automated voice system and it dims before you can make your selection and double tapping to wake can cause you to hit a wrong number selection (which happened the other day when I was refilling a prescription). Please fix this!
Happens on the V20 also with the latest update from Verizon. The only way around it is to tap in an area you think won't affect the call every few seconds. The number bar on the top seems to work. defintely need a fix for this. Really annoying
Mad Medik said:
I'm new to LG and the V30 but on my last device it detected proximity to the screen during calls so your cheek doesn't mistakenly hang up or something. I believe it uses the front side camera to detect your head there. Could that be what os going on?
Click to expand...
Click to collapse
Me too! The solution? NONE, NONE, and NONE.
I called T-Mobile today about this very problem after my frustration hit the roof. I complained it's impossible to hold business conference calls on my phone because the dialpad screen dims in exactly 5 seconds. I need it fully lit so I can mute/unmute at-will for clear-sounding and respectful meetings. Yet, as every smartphone user knows, computer screens are no match against sunlight. I inevitably fumble my way around the dialpad on a bright day.
I did every configuration possible to mitigate the problem: Screen Timeout (none), Auto Brightness (off), Brightness (100%), Battery Saver (off). Nothing stopped the dialpad from dimming like usual. However, to my own surprise, all other apps respected my settings during a call. So is the LG phone/dialpad app itself ignoring my system settings? Yes. Yes it is. My theory was soon confirmed....
T-Mobile offered to do a 3-way call with an LG representative. The conclusion? I was told flat out it's a "feature of all LG phones", it's the "default", and there is "no way to change it". SERIOUSLY, LG?!?!? Shame on you, LG!!!! I didn't say that to the LG rep, but, I did tell her I will be "forced stay away from future LG phones" if there really was no solution for this and every other phone LG makes. She offered her scripted apology to me several times but, alas, there was nothing she could do.
PS: This is so, so, so disappointing. They could have kept their default but provided a system option to enable the app's FLAG_KEEP_SCREEN_ON. They could have taken my customer compliant seriously. So, for anyone reading this, if you want to do any active use of the dialpad during a call, stay away from LG phones.
pbenedictxda said:
Me too! The solution? NONE, NONE, and NONE.
I called T-Mobile today about this very problem after my frustration hit the roof. I complained it's impossible to hold business conference calls on my phone because the dialpad screen dims in exactly 5 seconds. I need it fully lit so I can mute/unmute at-will for clear-sounding and respectful meetings. Yet, as every smartphone user knows, computer screens are no match against sunlight. I inevitably fumble my way around the dialpad on a bright day.
I did every configuration possible to mitigate the problem: Screen Timeout (none), Auto Brightness (off), Brightness (100%), Battery Saver (off). Nothing stopped the dialpad from dimming like usual. However, to my own surprise, all other apps respected my settings during a call. So is the LG phone/dialpad app itself ignoring my system settings? Yes. Yes it is. My theory was soon confirmed....
T-Mobile offered to do a 3-way call with an LG representative. The conclusion? I was told flat out it's a "feature of all LG phones", it's the "default", and there is "no way to change it". SERIOUSLY, LG?!?!? Shame on you, LG!!!! I didn't say that to the LG rep, but, I did tell her I will be "forced stay away from future LG phones" if there really was no solution for this and every other phone LG makes. She offered her scripted apology to me several times but, alas, there was nothing she could do.
PS: This is so, so, so disappointing. They could have kept their default but provided a system option to enable the app's FLAG_KEEP_SCREEN_ON. They could have taken my customer compliant seriously. So, for anyone reading this, if you want to do any active use of the dialpad during a call, stay away from LG phones.
Click to expand...
Click to collapse
Root, use Google dialer? Does it dim also? I have it installed, I'll check tomorrow morning.
Google dialer "Phone" app doesn't help...nope!
I gave a workaround in an identical thread somewhere else in this forum. Use Waze navigation app during phone calls. The screen won't dim. Drag the phone call thingy over to the Waze screen.
Found it:
ChazzMatt said:
When I have Waze navigation on, my screen doesn't dim. When I make a phone call, I go back to Waze map screen. I can drag the phone call thingy wherever I want. If I need to mute, unmute I just click that to go back to call dialer interface for a few seconds. Then I go back to Waze screen to keep display on.
Yes, it's a wonky workaround, but it works. When I use this while driving, I make sure my phone is plugged in for charging -- because the display will stay on for the entire duration of the phone call.
Click to expand...
Click to collapse
My LG G8X does the same thing, goes dim after a few seconds, then blacks out completely. In the day & age of "press 1 for this, press 2 for that" it really should allow for more time before the phone becomes disfunctionable...
New auto update on LG phone times out too fast
My LG phone auto updated to a 3 sec. screen blackout and can't be changed in any settings menu. The solution is to install the "Keep Screen On Free" app which completely solved the problem and lets you change the time out settings too.
Been using my Pixel 6 for my daily driver since I received it after launch. Recently, I have had quite a bit of trouble with the phone screen waking in my pocket and calling random people or 911 (emergency services) or just filling the PIN unlock screen with random numbers. I believe the screen is interacting with the fabric of my clothing. I make sure to power off the screen before I put it in my pocket, and facing the screen outward instead of inward seems to make a bit of a difference. I have scoured the settings and can not find anything. The only other option I see is a full wallet type case that closes over the phone so there is no way anything can interact with the screen. This started happening with alarming frequency in April.
Am I missing something? Any suggestions on how to prevent this? Turning off wake from notifications?
Thanks in advance!
draexo said:
Been using my Pixel 6 for my daily driver since I received it after launch. Recently, I have had quite a bit of trouble with the phone screen waking in my pocket and calling random people or 911 (emergency services) or just filling the PIN unlock screen with random numbers. I believe the screen is interacting with the fabric of my clothing. I make sure to power off the screen before I put it in my pocket, and facing the screen outward instead of inward seems to make a bit of a difference. I have scoured the settings and can not find anything. The only other option I see is a full wallet type case that closes over the phone so there is no way anything can interact with the screen. This started happening with alarming frequency in April.
Am I missing something? Any suggestions on how to prevent this? Turning off wake from notifications?
Thanks in advance!
Click to expand...
Click to collapse
Sorry for not being able to add anything other than I too am experiencing this issue, exactly as described.
I think it could be the double tap to wake I wear jeans and don't have that problem but 8 am using a pixel 6 pro though
Same issue here.
Please use the feedback form in device settings -> about the phone to send the bug report to Google as well.
Thanks!
this never happened to me.
are you using screensaver? AOD? any kind of app which controls the screen on/off?