guys , does anyone know how to fix the camera issue after lumia cyan update? i updated to 8.1 then suddenly my camera (any camera app) is no longer opening, when i tapp on camera app it tries to open but suddenly back to tile screen. i searched for this issue on google and didn't find anything helpful. please if anybody knows a way to fix that reply me. thank you!
1.Try to reset your device to factory settings
2. Rewrite the full system image.
after update you must wait because system reinstall all apps and many of them not available in first few minutes (or hour) depend how long need to reinstall all apps...
if this not case, simply make hard reset to factory default (dont forget backup pictures, music, documents, etc) or flash ROM with Nokia Software Recovery Tool
tried reset, hard reset, re-flash
i tried all things that you have mentioned in your replies. hard reset, soft reset. reflash and waiting. but all things seems doens't work. before update it perfectly worked. but i don't know what has happened now. do you have any idea?
I am experiencing the same thing
And now coming on to Christmas time and Carnival here in SK, more pictures are expected to be taken. And that' sone reason why I got the phone in the first place I realise it takes some awesome photos.
Now it's just a joke. The camera app doesn't work and there seems to be no solution at fixing it. even for a a few days.
Cause hard and soft resets only work for a few minutes.
Total joke Nokia and or Windows be by having an update that totally bugs one of the main features of the phone.
I've realise even apps like FB etc reacts slow to open as well. but at least they open. the camera apps if it opens takes like 30 seconds, then if you switch off it and go back to it have to wait again or it might just send you back to the homescreen.
Related
So I am having a problem with my Thunderbolt.
To start off, not rooted, all stock.
The problem is the seemingly infamous black screen camera app problem. In a nutshell, when I try to open the camera, it goes and stays on a black screen forever, with no buttons other than Home working.
If I hit Home, the camcorder app seems to be running in the background and eats up battery like there's no tomorrow, phone is dead in a couple of hours at most. While the camcorder app runs, every other app that uses camera reports an error stating the camera is in use and to reboot the phone. If I reboot, and try to use any other camera app (from barcode scanner, to papercamera and so forth), it also does not work.
I have read on the issue quite a bit and here are the things I tried with no success:
- clear data for the camera app.
- pull battery for a while.
- install a new camera app and try it.
- use the voice recorder.
- delete all camera pictures and videos off the sd card and memory.
- try it without an sd card.
- gently press the camera to see if it was loosened.
I hope the camera hardware is not dead, and factory reset seems to be the last thing to try. Any ideas of a good way to record what apps I have installed so I can easily reinstall them after, or a backup/restore method?
Or any other suggestions on things to try? It worked fine up to Friday, then Sunday it had issues. Between Friday and Sunday I used my phone like normal and installed two non camera related apps which I have tried uninstalling to see if they were the culprits.
Root and install Titanium Backup. Use the batch operation to backup all of your apps (and data if you choose), then factory reset, see if the camera works, reinstall TB, restore your apps (and data), and see if it still works. The camera itself really can't come loose, at least not without losing the lens cover and quite a bit of force.
Hmm, did a factory reset and the issue continues. Any other suggestions? Or do I resign myself that the hardware is gone?
I'm running the table version of CM10 and I have been for a while now without many problems. I rarely take any pictures but I needed to take one the other day and I ran into a problem. When I hit the camera button my screen went black and froze. The only way to do anything was to hold the power down and wait for a reboot. Next I tried to access the camera by selecting the application, same thing happened. Next I tried wiping the camera application data, which are somehow integrated into the gallery, and I got the same result when I tried to access the camera. Next I tried wiping the cashes by booting into TWRP, same problem.. Lastly, I tried restoring an older version of the gallery from a titanium backup. This worked one time but crashed and then does the same thing (black screen and freezes) like before.
Does anybody have an idea of what could be causing this or a solution? I have looked around in the forums but it seems like most people with the issue were either dirty flashing CM10 or not using a stable release. I flashed my CM10 from scratch and I'm not having any other issues, re flashing is really not much of an option at this time because I won't have the time until after the new year.
Please help me fix this issue so that I can take pictures of my new years eve..lol
When using the front facing camera for video, the app will record while pressing the button and as soon as I let go, it force closes. Once I re-open the app and go to the next page to play the video, it's upside down.
I have gone to extreme measures and completely wiped the phone and re-installed Instagram and it does the same thing. It doesn't seem to be a conflicting app issue at this point so I'm wondering if anyone else has this issue? Thanks.
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
mpapple10 said:
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
Click to expand...
Click to collapse
Did you get the new one? How's it working? Mine is T-Mo too. Out of curiosity, was yours a pre-order and what color was it? Want to see if there's any trend.
Mine was a black preorder. The new one comes today. I'm hoping it just works. I've read a few reports here and Reddit about camera issues so hopefully its isolated to only a few units. Seems like most of the people on here like the phone and its working for them.
I'm in the process of downloading the stock firmware and reflashing to see if that works. I'll update when complete.
I tried to Odin with the firmware I found out there and the latest version of Odin. I got to the the part where Odin said passed, then phone went to update and aborted. So I did another factory reset and now it seems fine. Slowly installing apps to eliminate conflicts...let's see what happens.
My new one was just delivered. I was going to try to smart switch again tonight. If that does not work I might skip this upgrade.
With the replacement (new) S9+ i received yesterday I have not had this issue yet. I've only been using the phone for about 12 hours so far.
After the factory reset from the update menu (power button+volume up+Bixby) instead of the one in the pull down tools menu, I'm all good.
Now I can go back to making annoying Instagram posts. ?
I had the notification for this update for a few weeks before I installed it, thinking that bugs will be flushed out by then, how wrong was I!
After installing it, the phone no longer feels as snappy, but the major problem is the camera. It takes so long to take and save a picture! I had seen that someone else having the same problem online saying it is due to saving to SD card. However, it was never a problem before this update! So what had changed? This is a problem with the stock camera app and open camera. I can keep hitting the shutter button and nothing happens. If I force close the app, the picture will not be saved, indicating that it is taking a very long time saving.
Also, everything else seems to be slower. I use F-Stop with MX Player for my videos and they open noticeably slower and drops frame. Chrome is also showing signs of slowness, with Amazon page taking longer to respond to slides after loading.
No, I did not factory reset my phone after updating as I see that as the nuclear option and want to avoid that. Is factory resetting the only way to get it working smoothly again?
mine is running without any problems, or bugs, lags... try to do factory reset
Mine is also working perfectly well, and the camera works like a charm, no delays at all.... perhaps it's because I do not have an SD card inserted, so no doubt of where to store the image....
dude make sure you do factory reset after OTA update... that's like the basic common sense since few year back.
madorax said:
dude make sure you do factory reset after OTA update... that's like the basic common sense since few year back.
Click to expand...
Click to collapse
Most OTA updates are designed to update your device while keeping your data intact and avoiding the need to reinstall and re-setup all your apps. A factory reset is normally done only if (a) the update specifically requires it, usually when there is a huge change in the ROM or (b) some problems occur after update because of the user's particular setup.
The PDTMIXM OTA works fine for me - as least I haven't found any problems or sluggishness so far. I haven't factory reset after the update. Like others, I don't have a micro SD card in my phone as I have two SIMs in it. Perhaps this is why I don't see the sluggishness encountered by some.
10.3.1 OTA just went online
damador said:
10.3.1 OTA just went online
Click to expand...
Click to collapse
Strange! The update 10.3.1 available notification started to appear on my phone two days ago, but when I go into settings it now says no update available and the original notification has disappeared. Have they withdrawn this update so quickly or is it just my phone?
alvinlwh said:
I had the notification for this update for a few weeks before I installed it, thinking that bugs will be flushed out by then, how wrong was I!
After installing it, the phone no longer feels as snappy, but the major problem is the camera. It takes so long to take and save a picture! I had seen that someone else having the same problem online saying it is due to saving to SD card. However, it was never a problem before this update! So what had changed? This is a problem with the stock camera app and open camera. I can keep hitting the shutter button and nothing happens. If I force close the app, the picture will not be saved, indicating that it is taking a very long time saving.
Also, everything else seems to be slower. I use F-Stop with MX Player for my videos and they open noticeably slower and drops frame. Chrome is also showing signs of slowness, with Amazon page taking longer to respond to slides after loading.
No, I did not factory reset my phone after updating as I see that as the nuclear option and want to avoid that. Is factory resetting the only way to get it working smoothly again?
Click to expand...
Click to collapse
I'm not sure if you're referring to my post I made about the video lag when media is saved on the SD card.. But i just got the 10.3.1 update today and the problem is now solved.
Hi,
I had received an update 9.0.0.230(C675E15R1P17), since the updated I am noticing following issues.
Increase in bootup time
New apps unable to install
Very poor and worsen memory management as the apps are not killed on background even if you try to clear the memory
Switching between the apps is also too slow
Over all the performance has been ruined and annoying experience.
Does anyone else is also facing similar issues.
How do I revert to old build, or is there any immediate fix possible.
Thanks in advance
fisherx said:
Hi,
I had received an update 9.0.0.230(C675E15R1P17), since the updated I am noticing following issues.
Increase in bootup time
New apps unable to install
Very poor and worsen memory management as the apps are not killed on background even if you try to clear the memory
Switching between the apps is also too slow
Over all the performance has been ruined and annoying experience.
Does anyone else is also facing similar issues.
How do I revert to old build, or is there any immediate fix possible.
Thanks in advance
Click to expand...
Click to collapse
I would make a backup of my apps and data and then perform a factory reset. That is what I do after every update.
Thanks for the solution
BillPil said:
I would make a backup of my apps and data and then perform a factory reset. That is what I do after every update.
Click to expand...
Click to collapse
Hi,
Thanks for the solution, although i was not able to take backup of apps as it didn't allowed me to install required applications for HiSuite on my mobile. But factory reset worked, I almost thought my device has gone were before google screwed us.
Thanks it worked.
~ CF
Mate 20 pro 9.0.0.230
This 9.0.0.230 v for mate 20 pro which I received yesterday includes only may security patch nothing else.
But this has ruined the phone.
1. Facial recognition has stopped working. It is either too slow or works only once in 10-15 times
2. The home page itself stucks, sometimes I cannot swipe left or right sometimes app icons go away almost every time.
3. All apps are taking so much time to open now, I feel like I am using phone with SD 450 processor or something.
4. Optimiser itself isn't opening now. And it is consuming the maximum %of battery.
Factory Resetting is a pain. Will have to take backup of everything and then reinstall and copy data back.
Not sure what to do. Need a fix immediately, phone is almost not usable now.
Reset Worked for me
Nirmitgupta said:
This 9.0.0.230 v for mate 20 pro which I received yesterday includes only may security patch nothing else.
But this has ruined the phone.
1. Facial recognition has stopped working. It is either too slow or works only once in 10-15 times
2. The home page itself stucks, sometimes I cannot swipe left or right sometimes app icons go away almost every time.
3. All apps are taking so much time to open now, I feel like I am using phone with SD 450 processor or something.
4. Optimiser itself isn't opening now. And it is consuming the maximum %of battery.
Factory Resetting is a pain. Will have to take backup of everything and then reinstall and copy data back.
Not sure what to do. Need a fix immediately, phone is almost not usable now.
Click to expand...
Click to collapse
As per suggestion provided, Hard (Low Level) Reset worked for me. Although I was not able to take back of apps and I manually copied media files from mobile to laptop.
Hope it works for you too.
The recent EMUI update is the worst i have ever seen. It has completely broken the entire software and performance of the phone. I am not sure on what basis they have released such an update to the users. The phone had become completely unusable. Reset Factory settings is just the temporary solution and its a very painful process too. The patch for this has to be released soon.
Mate 20 pro
Factory Resetting helped. Thanks guys for the suggestion.
For the others who are suffering with this update. There is easy way to take back up and restore.
Settings> backup ( connect to laptop or hardisk using otg connector) > select external drive.
Take back up, reset phone and then follow above process, connect the hard disk and select the backup file and restore.
One need not to manually take back up of folders,msgs, contacts etc..