htc one max upate problem need help - HTC One Max

My English is not goood I'm sorry for that but I need help with my HTC max, I own a device HTC one max , t6ul pvt ship s-off rh, cid:11111111, hboot 2.46.0000, radio 4t.21.3218.01 , 4 Oct 2013.
My problem is that it won't update the software. It dos update it first time afther reset factory a 1.6 mb update butt afther that it won't update it downloads the software and then stops with message variant system version. I run 1.19.401.2 version and the update is 1.54... and it won't update.
I won't a normal update with sense 6 and 4.4.2 version , please help me.
Thanks

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melina123 said:
My English is not goood I'm sorry for that but I need help with my HTC max, I own a device HTC one max , t6ul pvt ship s-off rh, cid:11111111, hboot 2.46.0000, radio 4t.21.3218.01 , 4 Oct 2013.
My problem is that it won't update the software. It dos update it first time afther reset factory a 1.6 mb update butt afther that it won't update it downloads the software and then stops with message variant system version. I run 1.19.401.2 version and the update is 1.54... and it won't update.
I won't a normal update with sense 6 and 4.4.2 version , please help me.
Thanks
Click to expand...
Click to collapse
Variant system version is caused by a mismatch between MID/CID and the software version.
Restore your MID/CID to original value or to the value that match your software version.

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I don't know how. Can you please explain how to do that , step by step.

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Can someone help me please I'm stuck here , do I have to unlock bootloader and root the device or what so ever to get the 4.4.2 with sense 6 and how please help, tnx.

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melina123 said:
Can someone help me please I'm stuck here , do I have to unlock bootloader and root the device or what so ever to get the 4.4.2 with sense 6 and how please help, tnx.
Click to expand...
Click to collapse
post the output of "fastboot getvar all" except your IMEI and serialno.
if you want me to reply, quote me (see my signature)

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I don't know what this is can you explain what I have to do, and tnx for the help.

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Please I need a help here can I just flash and how the latest software version or do I need to change my cid to original and how, thanks .

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alray said:
post the output of "fastboot getvar all" except your IMEI and serialno.
if you want me to reply, quote me (see my signature)
Click to expand...
Click to collapse
Please I need help here

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melina123 said:
Please I need help here
Click to expand...
Click to collapse
install latest HTC drivers on your computer. This can be bone easily by installing HTC sync manager. Then uninstall HTC sync manager but do not uninstall the HTC drivers.
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install minimal adb and fastboot
plug your phone to your computer
open a "minimal adb and fastboot" command prompt
reboot your phone in bootloader/fastboot mode
type this command:
Code:
fastboot getvar all
copy/paste the output here (or take a screenshot and post it here). Make sure to censor the IMEI and SERIALNO before posting.

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alray said:
install latest HTC drivers on your computer. This can be bone easily by installing HTC sync manager. Then uninstall HTC sync manager but do not uninstall the HTC drivers.
install minimal adb and fastboot
plug your phone to your computer
open a "minimal adb and fastboot" command prompt
reboot your phone in bootloader/fastboot mode
type this command:
Code:
fastboot getvar all
copy/paste the output here (or take a screenshot and post it here). Make sure to censor the IMEI and SERIALNO before posting.
Click to expand...
Click to collapse
Thank you, I will post of coure but I think my problem is the cid number and I don't have the original to revert it unfortunately, and all so don't know how to do that but first I will post the output of the fastboot getvar.
Thanks one more time .