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When I plug USB cable in my win64 device manager recognises the usb connection as "SAMSUNG Mobile USB Composite Device"
Kies automatically starts.
but Kies does not does not connect to my phone
nor does my phone show in "My computer"
If I enter storage mode then I can access SD card and external card.
of significant note is I recently did a full format and installed Check's Dark Knight Edition Rom (but I can't post there due to newb restrictions).
I have tried to reinstall drivers using Kies but that hasn't worked.
I have deleted the drivers from PC using device manager and allowed windows to reinstall them.
any help is greatly appreciated, thank you
I get no error messages
I've tried connecting with debug mode... it installs drivers but still computer doesn't recognise phone.
Still phone appears connected in device manager.
You have to close all open programs on your phone and return it to the home page. Until you do this your phone will not connect. You should then see a Usb Plug on your screen. It should then say Initializing and then connected. Then you should see it in My Computer and get into you phones files though there too.
Hope this Helps......
Thanks.. but I know about that and it isn't that.. also.. since installing LiteningRom this has not been necessary... but good call thank you.
I've tried to connect on a different computer and was unable to connect to that.. so possibly an issue with the phone?
Could it be that you have activated the "USB debugging" mode under settings->applications->development?
So I install Cognition S2 ROM and it works fine!
Alchemius said:
Could it be that you have activated the "USB debugging" mode under settings->applications->development?
Click to expand...
Click to collapse
Nope not that.. I had turned debugging USB on and off a number of times in the hope it would do something.. but nope
Just to test this out...
I reinstall Check's Dark Knight Edition Rom and once again I cannot connect to my computer...
I will remove this rom, factory rest and install something else
I have noticed.. 2 extra drives appear in "my Computer"... I can't access them but they appear when I plug in my phone.. and disappear when I remove it
so clearly my external and internal cards phone SD cards are not being recognised correctly when using Check's Dark Knight Edition Rom...
any ideas?
and yes I have removed, deleted drivers numerous times... installed via Kies installed via auto Windows
ok... installed Cognition S2 ROM and connected to computer... it the phone says MPT - initialisation then MPT- connection it didn't say this with dark rom!
For anyone else having this issue, it seems to be related to MTP. MTP is present in cognition, and removed from Check's rom, you can easily add this back in to make it work.
I've done a search for this with the intention of reinstalling it..
but I cannot find anything... maybe my search is off or I'm not using the correct keyword.. any help here would be great.
Also.. as this seems to be removed from a number of ROMs I have a further question.. what is the alternative?
Thanks
http://db.tt/xtrm0i0
Copy and paste file into system/app and change permissions.
Sent from my GT-I9100 using XDA App
Thanks.. but still what do ppl use to back up their phones? if they haven't got this installed?
Dizzee, I had the exact same problem as yours and solved it my removing "USB debugging" in settings, as Alchemius mentioned previously. Can you double check you've done this.
Im so saaad! i think its all my fault.. i copied everything from my galaxy s2 storage over to my new xperia s.. and now it doesnt recognize the phone so i can transfer files..
what should i do ? please help!
btw the phone is just awesome! wauw!
I would also like to know how to properly mount the storage to a PC so that it is recognised as a Mass Storage Device rather than a MTP connection..?
Its so annoying not being able to see thumbnails of the pictures/videos you are trying to access..its also annoying that the PC has to spend time on downloading the files before playing rather than streaming straight from the storage.
Anyone have any ideas? plz..
Rather than starting a new thread I just used this one..thx in advance
When you connect the phone, on notification bar should say Internal storage connected. When you go to My Computer you should see Other section, where new device come up, called... Xperia S. Double click on it, so it goes to Internal storage. Again, double click and... you can see internal content. Hope it helps.
Same thing happened to me.... Today onwards time n again seeing a mtp driver failed issue when connecting to my win7 laptop. It wad working fine earlier. When I switch off n restart the device,it installs driver correctly and autoplay option comes up to open the xperia s device. However when I click on open folder, I dont see any folders in my xperia s phone. Hence no file transfer is possible. How can I get my phone working again?
I tried to do pc system restore... Since it was working yesterday...but that didnt solve the issue either. Any ideas?
Sent from my LT26i using XDA
Do you use different USB ports? Try to stick to only one. I still have XP and mine is always working, so this is definitely PC and windows issue.
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Hi has this problem been solved. I have two computers, the win 7 one installed fine but it refuses to work on the xp one.
any help?
intellix said:
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Click to expand...
Click to collapse
I've got the same problem, but you can still use MyPhoneExplorer from
.fjsoft.at
to access your phones data. please also read the forum, because it needs an app on your phone too.
fjsoft.at/forum/viewtopic.php?t=11454
Also I've called with the xperia help line about a driver pack, but there aren't any lose available, exept what is in SEUS or PC Companion, but they don't work for me.
Can also some tell me if SEUS also will provide the new firmware 6.0.A.3.67? because SEUS tells me that my phone is uptodate, but I still have 6.0.A.3.62.
Install the latest version of media player, that worked for me.
Try connecting phone in Debug mode. On first time MTP driver installation will fail too but after that disconnect phone, disable Debug mode in phone and connect. Now it should working.
If will not working then go to Device manager on your PC, find "Mobile devices", select something with MTP in name, right click and choose "Uninstall". Disconnect phone, connect again and now it should working.
Worked for me!
Hurray! I fixed it on my computer WinXP sp3. I did everything with MTP bla bla winmedia11 even dev kit MTP = No fix.
go to Settings-> apps-> handle apps-> all-> MtpApp <open it.
Clear data and cache. (restart phone if you want)
plug the phone in USB and wait.. the scanner/camera thing comes up.
Right click on This computer (my computer?) chose "Handle" -> device manager -> scanners and printers-> right click on the "phone" -> settings -> device driver-> update.
Chose let windows search for XXX and voila MTP device driver found and installing.
(I'm using Swedish interface so the names of step might be wrong )
I can confirm that delete data / cache on MTP App indeed solved the problem. Thanks
So here is the deal - earlier I could connect my SGS2 to PC with USB Debbuging turned on, and nothing poped up and I could use storage and sd card on PC and at the same time on the phone, like open it with some file explorer, and install apps when still connected to PC... Sound awesome, because now there is this - When I am in USB debbuging and connected to PC, it cant find storages, so I have to disable debugging, and there pops up this USB Mass Storage when i connect the cable. When it is connected to PC, I cant access files on the phone in that moment.... So what is wrong??
Will be pleased for all suggestions..
Thanks
Retko85 said:
So here is the deal - earlier I could connect my SGS2 to PC with USB Debbuging turned on, and nothing poped up and I could use storage and sd card on PC and at the same time on the phone, like open it with some file explorer, and install apps when still connected to PC... Sound awesome, because now there is this - When I am in USB debbuging and connected to PC, it cant find storages, so I have to disable debugging, and there pops up this USB Mass Storage when i connect the cable. When it is connected to PC, I cant access files on the phone in that moment.... So what is wrong??
Will be pleased for all suggestions..
Thanks
Click to expand...
Click to collapse
Android Manager Wifi -=or=- Air Droid -=or=- if the rom you're running has working FTP you can use that ^^
Remove the drivers
Retko85 said:
So here is the deal - earlier I could connect my SGS2 to PC with USB Debbuging turned on, and nothing poped up and I could use storage and sd card on PC and at the same time on the phone, like open it with some file explorer, and install apps when still connected to PC... Sound awesome, because now there is this - When I am in USB debbuging and connected to PC, it cant find storages, so I have to disable debugging, and there pops up this USB Mass Storage when i connect the cable. When it is connected to PC, I cant access files on the phone in that moment.... So what is wrong??
Will be pleased for all suggestions..
Thanks
Click to expand...
Click to collapse
When you connect to computer, dont do it in Debugging mode. If you change it windows (forcing MTP) dont like that. So it will require you to remove phone and reboot. But try the following also
delete all old drivers and remove them in registry. (if needed check the below link)
http://forum.xda-developers.com/showthread.php?t=1882942
Still not working go to device manger "type it in start"
Go to View
Select Hidden Driver
Go To Non_Plug and Play Drivers
Right Click on Hardware Policy Driver
Go To Driver Tab,
Stop this device
and Disable it
Restart Windows ( unplug phone first, disable network card also)
Disable WiFi or network card, (double tap)
Plug in Phone
Allow windows to load the drivers on your phone.
(don't stop this at all)
Look for phone.
Later you can add updated drivers if you would like. Remember windows keeps all old drivers, even if its jacked up. PnP will still run.
This works on Vista and above. haven't tested it on XP.
IMPORTANT
U must re-enable the change to the device manager after this, or each time you reboot it will reload the drivers.
Hi
Wondering how to set my new z5 in ptp mode, so i can use helium to transfer my userdata from games to new phone.
Im looking for that answer too, just bought z5c.
Hi, I just did a Helium Backup yesterday, you don't actually need the ptp connection. Go into the device manager and right click on "ADB device" (it has a yellow triangle icon on it) and reinstall driver from your pc, choosing "ADB interface". Then disconnect the device from the computer, close helium on the computer and reopen, then reconnect. The connection will establish. That was my experience, YMMV but fiddling a bit can help. I hope you succeed
The steps I did to enable PTP mode so I can use adb:
- plug the phone into the PC USD and install normal drivers
- install Helium backup app on the phone. Run Enable PTP from Helium. It will not work, but will pop an ADB unknown driver in your computers Device Manager
- Download Sony ADB drivers: http://developer.sonymobile.com/downloads/drivers/xperia-z5-compact-e5803-and-e5823-driver/ and then unzip
- in device manager, right click on ADB Device, Select update driver, select Search Location and point to the drivers unzipped in the step above. Make sure you include Search Subfolders. The driver will be detected and you can install it.
- In helium app, enable PTP
After this I could use ADB!
After doing this, my phone rebooted and then could not be seen by Windows. So there are no recognizable drivers for windows? Sony PC Companion re-install did not reinstate the drivers.
Anyone know how to fix?
Is there any way to access the internal storage through USB without using Huawei's HiSuite program?
I would expect standard mtp or ptp to work, but when I select those options, the only drive that shows up is the HiSuite install "cd".
Thanks in advance!
have you enabled USB debugging on your phone?
If not enable please enable it and try again
I've enabled debugging, but that doesn't change anything.
Surely I should be able to use MTP without needing to enable debugging?
ofcorse, its standart for every phone, but sometimes user dont instal drivers, so we see device, but not storage.
what pc version, mac you use?
on windows, copmuter, right click, device manager, connect phone with pc, there need to be yellow alert simbol, pres on it, instal drivers etc, ofcorse, if you instal hisuite, you shuldnt be problems to connect phone without instaling drivers, because hisuite install all needet things, but who knows, maybe for tohers not working things liek for me
Make sure the drivers are correctly installed for your phone.
In my case, an antivirus software update was causing the MTP driver to malfunction. The yellow caution icon was activated when I went to the 'Connect Phone with PC' tab in the Device Manager (Windows Explorer / This PC + right click / Manage). I opened the antivirus program and it asked me to restart the PC, which I did. After restarting the PC, I connected my phone and I was able to see it as a removable device (a.k.a. external device, a.k.a USB device) and transfer files through Windows Explorer as usual. So, basically, make sure all the Windows Updates and antivirus updates are 'updated'. Best of luck.