Hi
Wondering how to set my new z5 in ptp mode, so i can use helium to transfer my userdata from games to new phone.
Im looking for that answer too, just bought z5c.
Hi, I just did a Helium Backup yesterday, you don't actually need the ptp connection. Go into the device manager and right click on "ADB device" (it has a yellow triangle icon on it) and reinstall driver from your pc, choosing "ADB interface". Then disconnect the device from the computer, close helium on the computer and reopen, then reconnect. The connection will establish. That was my experience, YMMV but fiddling a bit can help. I hope you succeed
The steps I did to enable PTP mode so I can use adb:
- plug the phone into the PC USD and install normal drivers
- install Helium backup app on the phone. Run Enable PTP from Helium. It will not work, but will pop an ADB unknown driver in your computers Device Manager
- Download Sony ADB drivers: http://developer.sonymobile.com/downloads/drivers/xperia-z5-compact-e5803-and-e5823-driver/ and then unzip
- in device manager, right click on ADB Device, Select update driver, select Search Location and point to the drivers unzipped in the step above. Make sure you include Search Subfolders. The driver will be detected and you can install it.
- In helium app, enable PTP
After this I could use ADB!
After doing this, my phone rebooted and then could not be seen by Windows. So there are no recognizable drivers for windows? Sony PC Companion re-install did not reinstate the drivers.
Anyone know how to fix?
Related
I have installed the 10.1.3 Cyanogenmod Rom on my Nook Tablet, and everything was working normally. Specifically, I could connect it to my Winodws XP system via USB and transfer data via MTP. I wanted to repartition the internal storage from the 11 and 1 GB shared. The process required installed ABD, and I didn't understand at first that this processes required ADB access in recovery mode. I was able to repartition the device the way I wanted and reinstall everything, however, afterwards I could no long access this device over USB as an MTP device, or a PTP device, or a USB device. I think this is probably a driver problem, but I don't know what to do to fix it.
I'm using Windows XP SP3, I have Windows Media Player 11.
When I have My Nook set as an MTP device, the system looks like it is installing an MTP drive, but does not complete. The Entry in device manager only describes is as an "MTP Device" but that there is no driver installed, and keeps prompting in the system tray that it is installing an "MTP Device" driver over and over again.
If PTP is selected, is shows as a USB still camera, but I cannot access any thing on it, and in USB mode I just have a USB device in device manager with an "!" on it.
Any suggestion on how I can get the correct drivers reinstalled?
Thank
For me Unfortunately, MTP application has stopped problem is solved !!!
Read my post #6, problem is solved !!! very minor point but we tend to overlook it...
http://forum.xda-developers.com/showthread.php?t=2547187
Do vote me Thanks if your problem is solved...:good:
I can't get Helium to fully connect my Note 3 with my PC.
I plug in the phone into the computer, start the Helium program on the computer, start the Helium app. The computer gives me a green check and says "Helium has been enabled on your Android." But the blasted circle on the phone screen keeps spinning. "Waiting for the Helium Desktop application to enable application backup on your Android," it says.
Well! The computer says it enabled it!!! NOW WHAT?
What's going on?
I've installed the USB drivers.
I've tried it with Kies and without Kies installed.
I've tried MTP mode and PTP mode.
I tried every USB port on my computer.
I restarted the computer.
I reinstalled the program and the app.
I uninstalled and reinstalled the USB drivers.
Please help me. I have to back up my phone!
Hello i just bought mate 10 pro and i'm trying to restore an app from the older phone, since i don't want to root (not even the older was rooted) and can't use TB i made a backup with adb. I have the .ab file on the desktop and i want to restore it on the mate, when i launch the command on desktop it say "now unlock your device and confirm the restore operation" as it should be but on the mate nothing happen, the prompt doesn't trigger. The phone is recognized by adb (phone code is displayed on adb devices), I activated dev option, debug usb , tried mtp, ptp, took off the security lockscreen..i even noticed that sometimes debug turn off by itself but i've been sure to have it unlocked during the process...any tips?
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This bull**** driving me crazy
Did you try to enable USB debugging in Developer settings?
vanzant83 said:
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This bull**** driving me crazy
Click to expand...
Click to collapse
Windows 10 and the mate 10 don't play nice together because of driver signing, that may be the issue, there is a registry fix in the mankindtw thread on rebranding which has the fix, perhaps try that.
Hello i just bought mate 10 pro and i'm trying to restore an app from the older phone, since i don't want to root (not even the older was rooted) and can't use TB i made a backup with adb. I have the .ab file on the desktop and i want to restore it on the mate, when i launch the command on desktop it say "now unlock your device and confirm the restore operation" as it should be but on the mate nothing happen, the prompt doesn't trigger. The phone is recognized by adb (phone code is displayed on adb devices), I activated dev option, debug usb , tried mtp, ptp, took off the security lockscreen..i even noticed that sometimes debug turn off by itself but i've been sure to have it unlocked during the process...any tips?
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This nosense bull**** driving me crazy
Is there any way to access the internal storage through USB without using Huawei's HiSuite program?
I would expect standard mtp or ptp to work, but when I select those options, the only drive that shows up is the HiSuite install "cd".
Thanks in advance!
have you enabled USB debugging on your phone?
If not enable please enable it and try again
I've enabled debugging, but that doesn't change anything.
Surely I should be able to use MTP without needing to enable debugging?
ofcorse, its standart for every phone, but sometimes user dont instal drivers, so we see device, but not storage.
what pc version, mac you use?
on windows, copmuter, right click, device manager, connect phone with pc, there need to be yellow alert simbol, pres on it, instal drivers etc, ofcorse, if you instal hisuite, you shuldnt be problems to connect phone without instaling drivers, because hisuite install all needet things, but who knows, maybe for tohers not working things liek for me
Make sure the drivers are correctly installed for your phone.
In my case, an antivirus software update was causing the MTP driver to malfunction. The yellow caution icon was activated when I went to the 'Connect Phone with PC' tab in the Device Manager (Windows Explorer / This PC + right click / Manage). I opened the antivirus program and it asked me to restart the PC, which I did. After restarting the PC, I connected my phone and I was able to see it as a removable device (a.k.a. external device, a.k.a USB device) and transfer files through Windows Explorer as usual. So, basically, make sure all the Windows Updates and antivirus updates are 'updated'. Best of luck.