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Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Ive got an unlocked Atrix too and now in Germany, I have the same problem. Motorola should definitely look into this.
Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working.
Thanks Nazrin (for both replies) !!
It sure did the trick, though no data access is not acceptable on a phone like this!!!
So this meens that all unlocked Atrix's in european GSM networks have the same problems? Haven't seen any others reporting this and there are quite a few in use I've noted in other forums.
Was thinking of trying to have mine replaced (which probably won't be easy and take long time...) but that won't change anything then??
We have to wait for the european version of Atrix rom I suppose??
Any others with the same problem??
No problems buddy, glad it worked..and i have to agree with you..this bug is unacceptable...it seems the phone just ***** up everytime it calls on utms (3g)...im sure there is more people with this problem...
Sent from my Supercharged MOTO ATX
I have the same problem
Hi guys, I have the same exact issue (I'm also in Belgium, on Mobistar). I'm somewhat glad to hear this is a generic issue, and not an issue with my specific phone. At least I can be fairly certain replacing it won't solve this issue then.
I made another post here before I came across this one, has a bit more info: we are seeing modem panics when using 3G + outbound call. I've also contacted Motorola support to no avail:
http://forum.xda-developers.com/showthread.php?t=1028771
You can also read there that I tried another operator, and it did not crash with that one (although 3G did disconnect).
Hopefully Motorola/Qualcomm will start to notice the bug when they release the phone globally, and release a fix.
Either that, or we all have phones from the same bad batch
This bug is really bad for users in europe....cant call on utms...
I really hope motorola takes this seriously cos if there's no fix via software updates then its moto gone for me
Guys, you are all on unlocked att atrix right? I do believe it is a simmiliar software glitch/bug/lock that you have porblems using it on non att networks as the problem with the wifi that it stops working for some of us (check the thread about it for more info). As all suggests there it is a config file problem, unfortunately i or anyone else doesnt know yet which one....
Yeah maybe..but funny thing is wifi is working without a glitch...will have to read that forum later...
Workaround options
So, since it seems we're not gonna get this fixed until there is a new radio/modem firmware available for flashing (and even then..), I've been looking for a workaround.
Found two potential applications that could do what we need: disable data completely when making an outgoing call, or switch to 2G:
- Sanity
- Superpower
I've tested the first (Sanity), and it does not work (fully). It does seem to disable data, but the bands aren't switched so our problem remains. I've contacted the developer here: http://tagliamonte.net/forum/thread-10.html. He seems to be very responsive, so given enough interest, I think he would add the functionality we require.
The second app I only came across today, and have not tried yet. It does not have a function to specifically switch bands when making an outgoing call, but it has a trigger for "Foreground application", so if we make that the dialer/contacts... Question remains if it will be able to do the switch.
Hopefully one of these will lead to a decent workaround for all of us!
Well done unknown...i will try these apps... but the real fix should be from moto...im always reading the net for anything that can solve this issue
reboots on incoming and outgoing calls
Same in Russia on Megafon network, I had to enter 4636 menu and use it as "GSM only". Even this does not fully solve problems, e.g. call forwarding does not show the new destination number while it does actually make the phone divert calls correctly.
My hope is that UK release will trigger new software version which will address this issue. ANYONE has news on this?
FIXED!
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
_unknown said:
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
Click to expand...
Click to collapse
Worked for me as well..brilliant!!!! its working here in germany.....but I wonder the telstra radio will work in my home country with frequencies of 900/2100
Motorola Atrix restart when placing a call
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
No answer
Why I never got an answer of any post I did?
There is something wrong?
Eli
elijacob said:
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
Click to expand...
Click to collapse
Forget about those ways
klingsurf said:
Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Click to expand...
Click to collapse
[Sorry for problem in speaking]
i had that problem too , im using CM13 with Marshmallow Version of android
So . the easy way is :
***** search "Default" in settings. then choose " System dialer" as Default ! just it ****
but if there is no search bar in your setting . try this patch:
Android 6 : Setting/Apps then click the setting icon on top(may be diffrent in your case) , then Click on "default ...." then choose " System dialer" as Default! :fingers-crossed:
but in some cases that it didnt work . they have to reinstall gapps .
Or in official Roms , reset will be usefull
any quastions?
Guys, Am wondring if anybody can help my locate my phone,
I was out lastnight and lost my phone, i dont think I have any software on it to remotely ccess my phone, however i am running MIUI if this has something like this embedded into the ROM?
My phone dials out to voicemail, and I have blacklisted my phone so the GSM network will not work also my simcard has been blocked.
Anybody got any ideas to help get in touch with the person who's found it ? and how to locate it?
Thanks
duffy1807 said:
Guys, Am wondring if anybody can help my locate my phone,
I was out lastnight and lost my phone, i dont think I have any software on it to remotely ccess my phone, however i am running MIUI if this has something like this embedded into the ROM?
My phone dials out to voicemail, and I have blacklisted my phone so the GSM network will not work also my simcard has been blocked.
Anybody got any ideas to help get in touch with the person who's found it ? and how to locate it?
Thanks
Click to expand...
Click to collapse
Maybe Plan B in market can do something for you. Iwish you good luck.
Thanks mate
Does Anybody know if when you install an app from your desktop computer via the google android website on your phone. and the status for that app changes from INSTALL to INSTALLED.
did the app sucessfully get installed? its very hard to find out as my network has been disabled ( i have now enabled it may take upto 24 hours) so my only hope at the moment is wifi i think.
if you didn't set it up before you lost the phone there's no way for you to track it down afterwards...
Hello,
I have a problem when using the phone with bluetooth headset.
When I perform a call from the device using the BT headset the other side hears my voice very distorted.
However when I receive a call the other side hear my voice very well.
I tested two different BT headsets and they all have the same problem.
I also tested those BT headsets with Samsung Galaxy S2 and they worked correctly.
Please help me solve this problem.
did you get any answer
hello
my problem is as you describe
did you get any answer for that problem?
thanks!
ykaltum said:
hello
my problem is as you describe
did you get any answer for that problem?
thanks!
Click to expand...
Click to collapse
It does not work with certain network providers. In my country we have 3 cellular providers Pelephone,Cellcom, and Orange. Only Cellcom has a problem.
There is some kind of interference between BT transmission and Cellcom broadcast. My guess it is a HW issue in THL cellular phones.
So the best solution is to switch cellular provider.
toda HAVER
so you israeli also
can you call me - MOD EDIT: Removed
toda!
ykaltum said:
so you israeli also
can you call me - MOD EDIT: Removed
toda!
Click to expand...
Click to collapse
Sorry,
I would like to keep my identity anonymous.
Also I would like to share the problem with other members.
what can i do?
va4ik said:
Sorry,
I would like to keep my identity anonymous.
Also I would like to share the problem with other members.
Click to expand...
Click to collapse
no problem
but my supplier is cellcom
i cannot go to another supplier
is there any thing i can do to fix it?
ykaltum said:
no problem
but my supplier is cellcom
i cannot go to another supplier
is there any thing i can do to fix it?
Click to expand...
Click to collapse
I also found this bug in THL W100. This is probably design bug in all THL line of phones.
This phone is designed for Chineese market and I guess there were no problems with Chineese providers. Also they may have skipped some of the tests or limitations to reduce the phone price.
Aparently this is HW issue, so no software can fix it.
The only way to fix it is to switch the provider or give up the phone.
va4ik said:
I also found this bug in THL W100. This is probably design bug in all THL line of phones.
This phone is designed for Chineese market and I guess there were no problems with Chineese providers. Also they may have skipped some of the tests or limitations to reduce the phone price.
Aparently this is HW issue, so no software can fix it.
The only way to fix it is to switch the provider or give up the phone.
Click to expand...
Click to collapse
I also found another solution if you move your phone to GSM mode only, it also solves the problem.
This can be done in settings menu.
any other ideas ?
va4ik said:
I also found another solution if you move your phone to GSM mode only, it also solves the problem.
This can be done in settings menu.
Click to expand...
Click to collapse
Hi guys ,
I am also on GOLAN network - which is "Cellcom" based . and having same problems...
Did you find any other ways of correcting this problem ,
cause moving it to GSM only has it's issues...
any ideas?
THL-User said:
Hi guys ,
I am also on GOLAN network - which is "Cellcom" based . and having same problems...
Did you find any other ways of correcting this problem ,
cause moving it to GSM only has it's issues...
any ideas?
Click to expand...
Click to collapse
If you can just switch to another provider. It is the best way. I use Ramy-Levy. It works well.
Is there a solution for this?
va4ik said:
If you can just switch to another provider. It is the best way. I use Ramy-Levy. It works well.[/QUOTE
Does amyone manage to solve this issue using Cellcom?
Click to expand...
Click to collapse
Fixed
16-12-13 SOLVED:
Looks like i found a fix for this, problem is in one of the parameters of the audio speech enhancement settings.
this is what i did :
enter engineer mode through moble uncle tools or gravity mod.
go to hardware testing
select audio
select speech enhancement
change common parameter to BT earphone
change parameter0 to parameter12
change the value to 20488
press back several times
reboot phone and test it
i came to this solution by comparing the differences to my jiayu in witch this was recently solved.
THL W8-16GB
Jiayu G4 Advanced 2GB/32GB
SAMSUNG GALAXY TAB2 7.0
one extra problem
After making a call (I use Lenovo p780) when I'm on 3g, the phone "falls out" the network. It restore the connection in few seconds, but it's annoying. It doesn't happen always, but very frequent
When I change my phone to 2g mod, it works well, but in 3g- the problem is there
any solution?
I doubt it
lisawang said:
maybe 3g signal strength is not very good, you can use your SIM card change a phone to try.then you can know the problem is phone or the signal strength
Click to expand...
Click to collapse
I doubt it
with another phone it works well
BUT same phone no BT it woks just as well
it's something to do with 3g & bluetooth together
Hello
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine. Any idea about this issue.I have also re installed the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make. Kindly help.Might be some software issue or hardware.Android developers please help in this.
//Anand
dhelawat said:
Hello
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine. Any idea about this issue.I have also re installed the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make. Kindly help.Might be some software issue or hardware.Android developers please help in this.
//Anand
Click to expand...
Click to collapse
go to your service provider and check your plan
I checked with service provider and nothing wrong with it. It is some software issue so just want to confirm it.I already done installation of software.
since last update 1.41 everything seems ok apart from when I am disconnected from internet via wifi or data themer crashes,as soon as I reconnect it is fine,anyone else have a similar problem ?
this only applies to any themes made in 1.41,any themes that are made in previous version do not require wifi/data access,can't believe just me having this issue.Have gone down the remove install but issue still persists.
alldroid said:
this only applies to any themes made in 1.41,any themes that are made in previous version do not require wifi/data access,can't believe just me having this issue.Have gone down the remove install but issue still persists.
Click to expand...
Click to collapse
Does it do it with version 1.42 as well?
not tried 1.42 yet will update when I get in from work and let you know
alldroid said:
not tried 1.42 yet will update when I get in from work and let you know
Click to expand...
Click to collapse
Did you try to Re-download your theme ? or try another ?
Just updated and problem seems to have vanished now,thanks to devs for quick solve
Problem not resolved yet.
I updated from 1.41 to 1.42 yesterday but the problem still persists.
Whenever i get disconnected from wifi or mobile data, i get to see an irritating pop-up every 1 minute saying: "The app found information about previous cashed. would you like to send this data to the developer?"
I have send it numerous times but it is still there. Its too much irritating.
I also tried uninstalling the themer app and deleting the my colorscreen folder, then restarted the phone and reinstalled the themer. But the problem is still there.
For additional information: This weird problem has started since addition of stupid "bollywood" category
yeah I just made a post regarding this as I now have the same issue m8,sent bloody loads of reports,and you are correct removing themer completely and reinstall does not work
the only way I have managed to get it working properly is to do a factory reset of the phone.Everything else including numerous deletes and reinstall does not work,I tried this as a last resort.Can someone let us know why themer seems to be holding onto the crash data,which as posted above is so annoying,and I or anyone else shouldn't have to factory reset to correct,Can this issue be looked into please by developers,as it can't just be the two of us having this issue.
Imranhakro said:
Problem not resolved yet.
I updated from 1.41 to 1.42 yesterday but the problem still persists.
Whenever i get disconnected from wifi or mobile data, i get to see an irritating pop-up every 1 minute saying: "The app found information about previous cashed. would you like to send this data to the developer?"
I have send it numerous times but it is still there. Its too much irritating.
I also tried uninstalling the themer app and deleting the my colorscreen folder, then restarted the phone and reinstalled the themer. But the problem is still there.
For additional information: This weird problem has started since addition of stupid "bollywood" category
Click to expand...
Click to collapse
alldroid said:
yeah I just made a post regarding this as I now have the same issue m8,sent bloody loads of reports,and you are correct removing themer completely and reinstall does not work
Click to expand...
Click to collapse
So for both of you, the problem only occurs when you get disconnected from WiFi/mobile data? Does this include going into Airplane mode?
We want to see if we can replicate this on our end.
ThemerSupport said:
So for both of you, the problem only occurs when you get disconnected from WiFi/mobile data? Does this include going into Airplane mode?
We want to see if we can replicate this on our end.
Click to expand...
Click to collapse
Yes, this includes the Airplane mode as well. (Obviously)
Yep as above and guess what factory reset does not solve it same problem this morning even though no errors in themer after reset,and agan plane mode is the same when not connected
Imranhakro said:
Yes, this includes the Airplane mode as well. (Obviously)
Click to expand...
Click to collapse
We're just trying to replicate the problem. There hasn't been anyone else with the same issue, therefore we need as much info as possible. I put my Nexus 5 on Airplane mode every night and haven't experienced the problem, hence asking the question.
ThemerSupport said:
We're just trying to replicate the problem. There hasn't been anyone else with the same issue, therefore we need as much info as possible. I put my Nexus 5 on Airplane mode every night and haven't experienced the problem, hence asking the question.
Click to expand...
Click to collapse
I assume there must be numerous people out there who might be facing the same issue, may be they are following this thread and just waiting for us to reach the resolution of the problem.
I agree with you that the more information will help you to diagnose the problem in better way, and I appreciate your support.
I own stock Samsung Galaxy Note 2 with Android 4.3. I''ll appreciate if "alldroid" and any other who is having the same issue, share their device info here.
Already did above somewhere m8 galaxy s4 running stock kitkat,it has to be themer related other wise the factory reset would have solved it.The only other solution is that the theme itself held on to the errors prior to remove and delete,but even if it did it is a themer problem imo as once an error log is sent it should be removed frm themers memory
Imranhakro said:
I assume there must be numerous people out there who might be facing the same issue, may be they are following this thread and just waiting for us to reach the resolution of the problem.
I agree with you that the more information will help you to diagnose the problem in better way, and I appreciate your support.
I own stock Samsung Galaxy Note 2 with Android 4.3. I''ll appreciate if "alldroid" and any other who is having the same issue, share their device info here.
Click to expand...
Click to collapse
alldroid said:
Already did above somewhere m8 galaxy s4 running stock kitkat,it has to be themer related other wise the factory reset would have solved it.The only other solution is that the theme itself held on to the errors prior to remove and delete,but even if it did it is a themer problem imo as once an error log is sent it should be removed frm themers memory
Click to expand...
Click to collapse
We'll keep searching to see if more people are reporting this problem. There is a huge update coming up, I'll see if the update is fixing this issue.
still have the issue and I refuse to believe only two of us have this issue,either that or we are the two most unluckiest themer app users in the world
latest update and..........problem solved no longer asks to send crash data when no net connection
No guys, you are not alone, I'm having this issue too anytime I disconnect my device from a wifi or mobile data, even during poor connection even though with the new update this should be fixed. I don't know if this happens in Airplane mode, never used that mode but I'll try and give you feedback.
Inviato dal mio macina caffè usando Tapatalk
see I knew we weren't alone,as above I have changed messed about with,used airplane mode and not had the error since the latest update here.Let us know if the update solves your problem m8