Hi guys, I have got this phone for only 3 months, and the garbage started playing me up with back light. Does anyone have the similar problem. Phone is working perfectly in the morning, but after a while (5-6 minutes) back light is stopping. I bought this phone from HK, and I was told by the retailer to make any video with that issue, but bloody hell, today I didn't have a problem, and last night I was using my phone in dark room, sad.
I tried to fix it via PC Companion, but no improvement. Does anyone know whether that issue commin' from bad OLED display, or some connector. Definitely it's not software problem, because I'm running the latest android. Should I try first to contact Sony Australia, or I need to prepare for "long trip" with HK.
Thanks guys for suggestions.
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Hi well my phone randomly did this earlyer.
Got home, started making the sound when you plug the charger in constantly, even when the charge was plugged in and taken out again.
Turned it off to restart it and then a battery sign appeared on the screen alternating with a flashing tempreture sign and a warning triangle.
My phone wouldn't turn on again. Took the battery out again and then all my phone would do is put a circle sign on the srceen then a battery, still wouldn't turn on.
My phone randomly turned on 10 minutes later. But still made the battery sound just nowhere near as often.
Phoned orange up to get a replacement, and she told me she would arrange one the next day, she then said there was a problem with replacing them as there is a problem with all galaxy s2's.. or theres a problem with all the galaxy s2 replacements, one of the two.
So..what could be the problem with mine? and is it common?
hotur said:
Hi well my phone randomly did this earlyer.
Got home, started making the sound when you plug the charger in constantly, even when the charge was plugged in and taken out again.
Turned it off to restart it and then a battery sign appeared on the screen alternating with a flashing tempreture sign and a warning triangle.
My phone wouldn't turn on again. Took the battery out again and then all my phone would do is put a circle sign on the srceen then a battery, still wouldn't turn on.
My phone randomly turned on 10 minutes later. But still made the battery sound just nowhere near as often.
Phoned orange up to get a replacement, and she told me she would arrange one the next day, she then said there was a problem with replacing them as there is a problem with all galaxy s2's.. or theres a problem with all the galaxy s2 replacements, one of the two.
So..what could be the problem with mine? and is it common?
Click to expand...
Click to collapse
Samsung just fixed mine for this same problem. Its a problem with the USB host. Basically bit of dust or moisture gets inside the charging port. They will fix it if you take it for repair, or you can do it yourself, if you search on this board you'll find out how.
Mine has now broke a 2nd time though since getting it back a week ago, as mine now wont turn on at all...
These phone makers should give up, or maybe i'm just unlucky.
Never seen this issue on my S2 which I have been using since August last year. I can't see the replacement having the same issue. Fingers crossed.
TommyUnderwear said:
Never seen this issue on my S2 which I have been using since August last year. I can't see the replacement having the same issue. Fingers crossed.
Click to expand...
Click to collapse
Its a very common problem. All over the web.
Ah I'm glad about that, this is my second galaxy s2 and I only got it in like September last year, so thought she wasn't going to give me a replacement then lol. I swear these are poor build quality... my last one had poor problems such as the screen not being level (Glass sticking up at left side) and problems like that which is just poor lol. Love the phone however...
Build quality seems to be very poor of these phones, which is ashame, because the phone itself is really really good. Like I say common problem, they will fix it.
Ah cheers, will try to go through Orange when they phone me back tomorrow as I dropped mine a while ago and it's got a rough bit on the corner so I'd prefer a nice new one
My build quality is fine and few users report your problems out of the millions sold .
Dust or moisture in any USB port can cause problems .
jje
hotur said:
Hi well my phone randomly did this earlyer.
Got home, started making the sound when you plug the charger in constantly, even when the charge was plugged in and taken out again.
Turned it off to restart it and then a battery sign appeared on the screen alternating with a flashing tempreture sign and a warning triangle.
My phone wouldn't turn on again. Took the battery out again and then all my phone would do is put a circle sign on the srceen then a battery, still wouldn't turn on.
My phone randomly turned on 10 minutes later. But still made the battery sound just nowhere near as often.
Phoned orange up to get a replacement, and she told me she would arrange one the next day, she then said there was a problem with replacing them as there is a problem with all galaxy s2's.. or theres a problem with all the galaxy s2 replacements, one of the two.
So..what could be the problem with mine? and is it common?
Click to expand...
Click to collapse
Mine started doing the same after less than a month, would make the charge dis-charge sound constantly and I couldn't turn the phone off as it would turn back on.
cleaning out the charging port temporary fixed the problem, but after a few weeks it started happening again.
I brought my phone on 12 Nov 2011 and I returned it to Amazon UK on 23rd January 2012 using Amazons extended return policy around the Christmas period.
I have had the replacement for getting on 3weeks now and this phone has been okay and I have noticed that the battery life is quite a bit better than the other one was.
I did contact samsung before returning it to Amazon but got a useless reply.
Customer reference number: xxxx
Email response ID: xxxxx
Please quote your customer reference number when contacting Samsung
Dear Mark,
Thank you for contacting Samsung and I have pleasure in providing the following assistance.
We are sorry to hear about the issue you are experiencing with your handset. Issues like these often occur when the firmware on the device is in of being updated. If you download and install our Samsung Kies software on to your computer, then connect the handset via a USB data cable, the Kies software will then provide any necessary updates for the handset. This should resolve the issue you are experiencing. We have provided a link below to our Samsung Kies download page.
http://www.samsung.com/uk/support/m...softwaremanual.do?page=MOBILE.SOFTWARE.MANUAL
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Kind regards
Steven
Online Support Team
SAMSUNG Customer Support Centre
Need to contact the Samsung Customer Support Centre?
Click to expand...
Click to collapse
Had the same a couple of times, blowing and pulling the charger jack towards the screen does the trick for me.
Hi i too has the same problem. I checked with local samsung service center and they informed that there is some water spots in board and for this we need to replace board and display.
Is it true?
Can anyone help me!!
I have been noticing this problem since the last 1 week. I never faced this problem earlier. Even with 50% charge, when I turn the display off at night, by the time I wake up in the morning, the tablet refuses to turn ON. When I put it on my cradle, the light turns RED suggesting that the tablet had discharged (which is strange cos I turned Wifi Off before going to sleep.) The only way to turn the display ON (even after charging the tablet for some time) is to click the Reset button.
On Resetting, only on one occasion I found that the tablet had really lost all the juice (which is strange) but on all the other 3-4 occasions, after the reset I saw there was atleast 40% juice left. So it is really strange why the tablet would not turn ON.
I never faced this problem when I had GB. Could this be happening after the ICS update?? Has anyone else faced a similar problem??
Please reply
(I am currently in US but am going off to India in June for a year. Hence if there is something wrong with my tablet, I will not even get a warranty out there. So, unless this is a common problem for everyone, I am considering to sell off my tablet as soon as possible and get some thing else......possibly a TF300)
I have noticed similar issues with my previousley UK tablet and now US with ICS (rooted).
Putting the tablet to sleep and coming back to it later finding it's completley dead and the only way to wake it is to hold the power button to power on or to recharge and do the same .
Thanks. So maybe I am not the only one.
My suspicion is that it is either with the ICS update where something has gone wrong causing the tablet to go to a deep sleep sometimes (This doesnt occur all the time.........just time and often)
OR
Since my tablet is about 6 months old now, maybe the battery Sony had provided is not good enough. Probably it has already started dying.
can others confirm whether they notice any such problem as well??
Note: It doesnt go into deep sleep all the time. Just about 2-3 times a week, I'll notice that it has gone totally dead and the only way to wake it up is to click the reset button and reboot the tablet. (On two of such occasions I noticed the battery completely died........while on the other cases after waking up it still had 40-50% remaining)
Why don't you send it back to Sony to have a look since its still under warranty?
I have been asked to do a reset and factory data reset to see if it solves the issue. I shall be doing that. However, the problem is that this issue does not occur every time. I have noticed it happening one or two times every week. Its not that every time I turn the screen OFF it refuses to turn ON and hence I need to do a soft reset.
The Sony guys still advised to do a factory data reset and then contact Sony for repairs if it doesnt solve the problem. So that's gonna be like another week till I know for sure (If I notice the issue) if it resolved the issue OR I need a repair/replacement.
I have a new tablet (2 weeks of use) with US ICS installed usingh AIO and experienced the same thing twice. I think it's the PS emulator, since the app was running when this happened.
Both times It refused to power on and I had to hold the power button for a while.
I'll keep and eye on it and let you know.
I have a similar problem. It also occurs intermittently and has only been happening post is (rooted in UK with region change).
Yesterday I went out for a couple of hours and left my fully charged tablet in standby. I when I got back it would nt turn on. The green mail notification list was flashing so I knew the battery was ok. Fake I plugged in the charger and the power light was yellow. I waited about 5 mins with the tablet charging and then pressed the power button and it rebooted.
On reboot, then battery showed 50%. This happens maybe once week.
Sent from my Sony Tablet S
Thought I'm the only one who face this issue.
Mine is wifi SG version and happen once under HC and one more time under AiO US ICS firmware.
Both times I need to do a reset before it came back on.
Good Bye Tablet S
Sony customer care and technical support proved useless in identifying the issue. I pointed them to this and other forums where the same issue has been repeated. I have been asked to Factory Data Reset the tablet. Even after doing that I am facing the same problem. (Once a week now).
When I called them up again, they said I need to send it over to them for service and repair where they will try to diagnose the problem and possibly repair it if required.
As I am going back to India in mid June, my US warranty will be void on the tablet. So I did not want to continue with the Sony Repair process (cos chances are high that I'll face the same problem again and at that point there would be no warranty on the tablet where I could get it repaired/replaced for free).
So, with a lot of burden on my heart, I have moved on to Transformer Pad TF300.
I really loved my Sony Tablet S. However, the software support from Sony really isn't good. They are at least a lot better in the smart phone department.
Will probably go for sony once again when their next generation tablet comes out. Adios........and Good luck to all the tablet S owners.......I hope Sony fixes the issues.........cos customer satisfaction should be the no.1 priority for a company in order to compete with the very best.
As per sony dealer here in Saudi Arabia, sony's warranty works around the world, I asked specifically cause I'm not from here & planning to go home soon
Sent from my Desire HD using XDA
Hi everyone,
I got my HTC at the turn of the year when everyon else was buying the lumnia 800, i went with the bigger screen and the front facing camera
I actually quite liked it, but for some reason it is a very unpopular phone. I have never come across anyone with a Titan, and it took me forever to find just a case for it, maybe its just because I live on mainland Europe......i dunno.
Does anyone have an idea why its so....ignored?
I used have this problem with the Titan that once the battery got really low it started acting funny, it would stay on the lock screen and the touch wouldn't function normally. I figured this was just because it had low battery, but lately even when it has plenty of battery to spare it still shows the same problem....does anyone else have this issue as well? Do I need to contact a shop to see if they can fix it?
I totally agree. I live in Spain, and when the phone was released, it was showed during one week only in a shop called "The Phone House" (also know as "Carphone Warehouse") and of course, only unlocked, not with special prices with operators and that stuff.
And about the problems that you are experimenting, you should contact with HTC, The phone, even without invoice, is still in warranty period, because it was released the last year and the warranty time for Europe is 2 years.
Good luck!
Funny, I saw it for the first time in phone house as well...they had it on display!
I am wondering though if it falls under the warranty...from experience I know that they often try their best to blame it on the customers.
The touch screen being unresponsive with a low battery is a known bug in the EU ROMs. I have a US Titan, I flashed the EU ROM, and this started happening to me. So I flashed a US ROM again to fix it.
If you convince HTC to send you a new titan, you probably will still have this issue.
setheyp said:
I used have this problem with the Titan that once the battery got really low it started acting funny, it would stay on the lock screen and the touch wouldn't function normally. I figured this was just because it had low battery, but lately even when it has plenty of battery to spare it still shows the same problem....does anyone else have this issue as well? Do I need to contact a shop to see if they can fix it?
Click to expand...
Click to collapse
Hi, Making sure the battery saver setting was switched on stopped the unresponsive low battery problem for me and others!
Snow Monkey said:
Hi, Making sure the battery saver setting was switched on stopped the unresponsive low battery problem for me and others!
Click to expand...
Click to collapse
Wow, that really worked for me! Thank you
Greetings, I would like to beg your pardon as English is not my native language, however, I will try to describe my problem as best as I could. Also, I already browse previous postings without avail to find my specific problem.
Background
My XZU is c6802 version with Lollipop, updated via PC Companion the day after the official announcement. There were no significant problem after the update, aside the battery that I felt drained faster than prior, barely noticeable though.
The Problem
That was until today. This morning I was using Chrome to do some online banking transaction when suddenly it froze, although from the beginning of my transaction I felt that the browser acting strange, namely it took longer time than usual to process.
After it froze I restart the device using the power button. The screen went blank as per usual restart process, but it never went on again.
At first I thought the battery was empty so I connect my magnetic charger, nothing happens. Unplug it and charge it via the micro usb plug, still nothing happens. I leave it for a while before I tried to switch it on again, but still, nothing happens.
(I'm aware curiouso9 posted about the bug on his stock Lollipop resulting similar problem as mine. However in my case, my phone stayed off without any response even when I try to call it)
I covered the whole screen with both hands and try to take a peek and I'm quite sure I could see a faint light emitted from the edges of the screen (vertical sides when in landscape orientation).
Afterward I try to connect it to my PC and it gave "USB not recognized" message.
Could anyone be kind enough to help me in this problem? I'm a bit reluctant to go to the local Sony Center as it means handing them my device for god knows how long without any guarantee that the problem will be solved.
I would like to thank you in advance for anyone who could spend a bit of their time to respond to this request.
Bhlack said:
Greetings, I would like to beg your pardon as English is not my native language, however, I will try to describe my problem as best as I could. Also, I already browse previous postings without avail to find my specific problem.
Background
My XZU is c6802 version with Lollipop, updated via PC Companion the day after the official announcement. There were no significant problem after the update, aside the battery that I felt drained faster than prior, barely noticeable though.
The Problem
That was until today. This morning I was using Chrome to do some online banking transaction when suddenly it froze, although from the beginning of my transaction I felt that the browser acting strange, namely it took longer time than usual to process.
After it froze I restart the device using the power button. The screen went blank as per usual restart process, but it never went on again.
At first I thought the battery was empty so I connect my magnetic charger, nothing happens. Unplug it and charge it via the micro usb plug, still nothing happens. I leave it for a while before I tried to switch it on again, but still, nothing happens.
(I'm aware curiouso9 posted about the bug on his stock Lollipop resulting similar problem as mine. However in my case, my phone stayed off without any response even when I try to call it)
I covered the whole screen with both hands and try to take a peek and I'm quite sure I could see a faint light emitted from the edges of the screen (vertical sides when in landscape orientation).
Afterward I try to connect it to my PC and it gave "USB not recognized" message.
Could anyone be kind enough to help me in this problem? I'm a bit reluctant to go to the local Sony Center as it means handing them my device for god knows how long without any guarantee that the problem will be solved.
I would like to thank you in advance for anyone who could spend a bit of their time to respond to this request.
Click to expand...
Click to collapse
Your battery is dead, you must go to Sony Centre, no other way to recover your phone
Your battery have overloaded your Motherboard, Sony must replace motherboard with new one
Have you guarantee?
Play stupid on Sony support and they will repair your Z Ultra
the-cortana-project said:
Your battery is dead, you must go to Sony Centre, no other way to recover your phone
Your battery have overloaded your Motherboard, Sony must replace motherboard with new one
Have you guarantee?
Play stupid on Sony support and they will repair your Z Ultra
Click to expand...
Click to collapse
Really? Wow, never thought of that seeing people in here have their XZU for quite a while without meaningful problem. I guess I still have the warranty (not quite sure thought, it should be expired around this time).
Thanks the-cortana-project, guess I'll have to go to the local Center then.
Hi, I've bought Sony Xperia xz1 a few time ago, and I liked it so much. But when I started gaming in it( pubg mobile), I noticed that sometimes more, sometimes less, the touch starts being unresponsive or not that sensitive. This happened sometimes a lot and visible, sometimes less and quite unrecongizable. I've tried update software, software repair by Xperia companion bit nothing happened. So I thinked it was an hardware issue, so I send it back to Amazon for a new one. The new xz1 has been great for a week, with no touch issues while gaming, but yesterday the story started again. The first time was a very light problem, but now becomes worse and worse like before. I don' t know what to do and Google seems knowing nothing about it. I hope Android pie will solve this. Does someone know something about this problem?