"Android OS" using too much Data in Background. - Moto E Q&A, Help & Troubleshooting

Hello, I am new to using Android and bought a Moto E (XT1022) when it was launched and I've been experiencing the problem of high data usage by "Android OS" since last month. It slows down the browsing/downloading speeds considerably and heading over to Settings>Data Usage tells me 'Android OS' is the culprit, it has no specific process listed in the apps and no restrict background data option either.
Tried following with no success:
Sync off
Backup & Restore disabled
Factory reset
Also used a NoRoot firewall to no avail.
Also disabled each every built-in application one by one and the constant background data usage by Android OS service still persists.
Apparently a lot of people have came up with the same problem. While either of the above solutions worked for some, they don't seem to work in this case.
No unlimited data availability here, so.. Help.

If you have Google plus then disable auto backup photos and video option, in most of the cases this will solve your problem

Prashanth Meesara: said:
If you have Google plus then disable auto backup photos and video option, in most of the cases this will solve your problem
Click to expand...
Click to collapse
I don't use Google+ and like I said , I disabled every app one by one and there was no effect at all on the data usage.

riptide11 said:
I don't use Google+ and like I said , I disabled every app one by one and there was no effect at all on the data usage.
Click to expand...
Click to collapse
Did you try enabling restrict background data?

Prashanth Meesara: said:
Did you try enabling restrict background data?
Click to expand...
Click to collapse
Yes, and that didn't work either. Apparently this service also bypasses firewall rules too.

Related

[Q] Stop Background Data without Disabling Data

I am currently roaming in roaming in the U.S. at quite high prices. I want to use my phone to get notified of new e-mails, whatsapps, and facebook messages. However, because roaming rates are quite high, I want to make sure my phone doesn't use any other background data. For example, updating weather widget (w/o my manual refreshing), or checking my apps for updates. Especially checking for app updates is a huge waste of data. I tried disabling the update notifications in play store, but it still seems to check because when I go to "my apps" it already knows which of my apps are out of date.
Is there an app that will only let selected apps access my data?
stefan0325 said:
Is there an app that will only let selected apps access my data?
Click to expand...
Click to collapse
If your phone is rooted you can take the app "LBE Privacy Guard" from play store. With the app you can set the permissions for all your apps.
regards
Thanks! I am using LBE Privacy Guard now but Android is still eating away at my data. I disabled 2G/3G data usage for all apps except Whatsapp and Gmail. in thee Firewall section I can see how much data my apps are using. Over the last 3 hours Whatsapp has used 5kb and gmail has used 122 kb, according to LBE no other app has used any data, yet it shows that I have used 372 kb over the last few hours. At $1 per MB on roaming I will be spending about $1.50 a day at this rate even if I do not send or receive any messages. This is too much data usage for background apps I am not using. And when I am roaming on Y-mobile my charges go up to $16 per MB, which would really be too expensive. And unfortunately there are no SIM cards in USA that you can just buy for prepaid for a few days.
Have you disable "background data" and "auto sync" under settings on your phone?
regards
originally I didn't because then i figured it won't check my whatsapp messages anymore. But I tried it just to see what would happen. I have now disables EVERY app to use internet and turned off syncing. I still used 832 kb of data in the last 12 hours.
Google should really work on this. I wish they had a feedback line. How can they make it possible to turn data off, but not make it possible to limit my data use when data is turned on?
As much as I travel, this is a dealbreaker for me. does anyone here have an iPhone and can confirm if data can be completely controlled on it?
busprofi said:
Have you disable "background data" and "auto sync" under settings on your phone?
regards
Click to expand...
Click to collapse
yes but the new 4,o update will not allow you to do that
stefan0325 said:
I am currently roaming in roaming in the U.S. at quite high prices. I want to use my phone to get notified of new e-mails, whatsapps, and facebook messages. However, because roaming rates are quite high, I want to make sure my phone doesn't use any other background data. For example, updating weather widget (w/o my manual refreshing), or checking my apps for updates. Especially checking for app updates is a huge waste of data. I tried disabling the update notifications in play store, but it still seems to check because when I go to "my apps" it already knows which of my apps are out of date.
Is there an app that will only let selected apps access my data?
Click to expand...
Click to collapse
If you're rooted, install Avast Anti-Virus. It provides a nice firewall. It supports different sets of firewall rules based on Wi-Fi, Home data, Roaming data.
By default, its in "Deny Selected" mode. Just, switch to "Allow Selected" mode and allow those apps in Roaming column.
stefan0325 said:
does anyone here have an iPhone and can confirm if data can be completely controlled on it?
Click to expand...
Click to collapse
This has got to be the funniest statement ever, iPhone has no flexibility. Turn on WiFi and data turns off. Turn off WiFi and data turns on.
There is no way you can make it so it restricts certain apps.
Sent from my MB508 using xda premium
SachinShekhar said:
If you're rooted, install Avast Anti-Virus. It provides a nice firewall. It supports different sets of firewall rules based on Wi-Fi, Home data, Roaming data.
By default, its in "Deny Selected" mode. Just, switch to "Allow Selected" mode and allow those apps in Roaming column.
Click to expand...
Click to collapse
This works great. I have firewall all google apps. when I try to go to the store it tells me no services. How about services that are not an app?
Tungsten c said:
This works great. I have firewall all google apps. when I try to go to the store it tells me no services. How about services that are not an app?
Click to expand...
Click to collapse
You'll have to hunt down that by yourself. Google that or ask here..
Have you tried droidwall ?
It can enable/disable data connection (wifi and or 3g) for each app and service individually.
Sent from my GT-I8150 using xda app-developers app
SachinShekhar;28906359Google that or ask here..[/QUOTE said:
Ask here? Ain't that what I am doing?
Tungsten c
Click to expand...
Click to collapse
Tungsten c said:
Ask here? Ain't that what I am doing?
Click to expand...
Click to collapse
Ask with list of services and apps you think as couples...
SachinShekhar said:
Ask with list of services and apps you think as couples...
Click to expand...
Click to collapse
Hey I am not sure what that means. In EL29 i was able to stop background days in one of the set up options. In FF18 that option I'd no longer available.
That's all
Tungsten c

How to break down Android OS data usage?

A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
settings/data usage shows a breakdown, or there are several apps on the market. Might be a Samsung account backing up data or Google, or drop box, piccassa web album, all these could use a fair bit, make sure they only synch on Wi-Fi, or ditch them, even better
My problem is that the it only shows up as Android OS and then if I select it as background data (none is foreground), all of that does not help as I still do not know the cause, I have setup blocks in Droidwall so that many Apps can only run on Wifi and according to the per app break down that's all fine (none exceed 50 or so megs) the problem is with background data usage by Android. I do have Kaspersky install, so I do not think it is coming from Malware, but .... starting to wonder if maybe a reinstall is in order, that's such a pain.
Current breakdown (1 day all in K unless stated otherwise):
Android OS: 238megs
Google Play Store: 1.48megs
Email: 774
GoogelServices: 152
Gmail: 133
Maps: 124
Google+ 80
Go Weather ex 70
...
so basically no app is using anything yet I've used 238megs.
Maybe it is a Google backup then, do you use that?
Thanks will try that (just disabled google sync),
I've tracked down it is a matter of large uploads normally 30 to 250 megs that occur in the over night hours (between 1Am and 6AM), but do not know the cause will see if that is it. Also odd that as the phone is connected to a Wifi connection during those hours, so it should not use any mobile data, also as if it is using mobile data when it should be using wifi, will see if I can verify whether this is the case or not tonight. I have 3g watchdog installed now so I can see if the traffic is wifi or cell.
ERIC
Maybe it is a Google backup then, do you use that?
Click to expand...
Click to collapse
Yep that was the problem, moving massive amounts of data and not using the Wifi connection, turned it off and poof all gone.
ERIC
Sorry to bring this back from the dead but what did you disable exactly?
I think disabling the google backup would help, coz enabling it makes app data back up to google servers. If there's an app with a lot of app data, it can eat up your data bandwidth.
Sony Ericsson Live with Walkman
Hi,
I am using KITKAT ported by Legacy Xperia. Me too facing same problem. From starting, I have not enabled data backup. Still, for 10 days, Android OS consumed 9.5MB data. Look high side for me as I have only 500MB data / month.
Kindly let me know the solution.
egandt said:
A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

[Q] High Android OS Background Data Usage

Since a few days ago, Android OS has been using an extreme amount of background data. I have never had this issue before. I did some research and found a ton of conflicting things about this supposedly common error. Does anyone have any idea how to fix it?
I have tried turning location off, still uses data. I have tried turning sync off, still uses data. I've tried using third party apps to track and see what is causing the problem, no luck.
Wiping cache & Dalvik cache can help correct this. Do you have root / custom recovery?
pc103 said:
Wiping cache & Dalvik cache can help correct this. Do you have root / custom recovery?
Click to expand...
Click to collapse
Yes. I do. Dalvik and cache has been wiped several times already, but I will try it again and see if it works.
I tried wiping cache and dalvik. Didn't do anything. This is ridiculous... My little bitty data allowance disappearing because of a stupid bug...
Sent from my Nexus 7 using Tapatalk
Have you checked the list of apps below the usage graph in Settings / Data usage?
Be sure to place a check mark in Mobile data in the upper right.
Scroll down the list, tap on each major app & consider limiting its background data usage to wifi with the individualized Restrict background data setting.
You could use an app like Network Log to at least see what Android System is connecting to, might narrow down what's causing the issue.
Yes, I have looked there. I have limited everything I can think of. The problem is, it says Android os is the app using the data and I can't limit that app. And I will install that app and see what I can see.
Sent from my Nexus 7 using Tapatalk
You can read up on using Better Battery Stats at its excellent xda thread.
This could help especially if the detail on Android OS in Settings / Battery usage shows excessive wake time.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
use a firewall app to block internet access to all the apps except the ones you use
I've tried doing that. I just can't block access to android os.
Sent from my Nexus 7 using Tapatalk
This is ridiculous. My tablet never used this much data before. Android OS is the worst, but Google play services are using a lot too.
Sent from my Nexus 7 using Tapatalk
It must me something else.
Data usage displayed by each application when summed up don't give even half of global amount used.
Something like:
Google play - 2Mb, Chrome - 5Mb, Android OS - 4Mb, some other apps - 300Kb each, together - 45Mb !!!
Where 20+ Mb has gone - no idea.
There is option to stop background data usage but then phone is almost useless.
BTW:
I don't have any sync to network drive, no FB, no mail or other regular checking.
Bobby060 said:
Since a few days ago, Android OS has been using an extreme amount of background data. I have never had this issue before. I did some research and found a ton of conflicting things about this supposedly common error. Does anyone have any idea how to fix it?
I have tried turning location off, still uses data. I have tried turning sync off, still uses data. I've tried using third party apps to track and see what is causing the problem, no luck.
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

Google Play Services eating too much mobile data...

Hello everybody, I have recently bought my new Xiaomi Mi A1 and I have got a serious problem. Mi A1 is an Android One phone - has stock android. Currently I'm running on version 8.0 Oreo. My operator gave me 100 MB of free mobile data, yes, you heard right, only 100 MB. When I turn on my mobile data, Google Play Services eats a lot of them... I've reduced mobile data in the background for GP Services, but that didn't help, I've also disabled automatic updates on Google Play and disabled sync and disabled location with backups - none of these helped. Is there any way to reduce the usage of the mobile data? I really have small amount of them and only thing I use is Messenger, but these Google Play Services keep eating them a lot... Thank you.
PS: If I click on details of Google Play Services' mobile data usage, it shows that most of the data used "Misc"...
TrueMS said:
Hello everybody, I have recently bought my new Xiaomi Mi A1 and I have got a serious problem. Mi A1 is an Android One phone - has stock android. Currently I'm running on version 8.0 Oreo. My operator gave me 100 MB of free mobile data, yes, you heard right, only 100 MB. When I turn on my mobile data, Google Play Services eats a lot of them... I've reduced mobile data in the background for GP Services, but that didn't help, I've also disabled automatic updates on Google Play and disabled sync and disabled location with backups - none of these helped. Is there any way to reduce the usage of the mobile data? I really have small amount of them and only thing I use is Messenger, but these Google Play Services keep eating them a lot... Thank you.
PS: If I click on details of Google Play Services' mobile data usage, it shows that most of the data used "Misc"...
Click to expand...
Click to collapse
Was it the first time you turned your data connection on in a long time? If yes then google play services update automatically to ensure smooth running of your phone.
x.ak**** said:
Was it the first time you turned your data connection on in a long time? If yes then google play services update automatically to ensure smooth running of your phone.
Click to expand...
Click to collapse
No, it wasn't. I'm connected to the wifi almost always and I went out of my wifi connection for 15 mins and then it drained my data...
Do you think that those VPN apps can solve this? Can they reduce mobile data usage of system apps?
TrueMS said:
No, it wasn't. I'm connected to the wifi almost always and I went out of my wifi connection for 15 mins and then it drained my data...
Do you think that those VPN apps can solve this? Can they reduce mobile data usage of system apps?
Click to expand...
Click to collapse
You may either use DATA EYE for specifying which apps should be allowed to use data or simply tweak the settings on your phone as shown in pictures below.
Ps hit the thumbs up button on all my replies to encourage me to help you.
x.ak**** said:
You may either use DATA EYE for specifying which apps should be allowed to use data or simply tweak the settings on your phone as shown in pictures below.
Ps hit the thumbs up button on all my replies to encourage me to help you.
Click to expand...
Click to collapse
Thanks for replying, I've already restricted the data usage of the GP Services, i think like 5 days ago, but it keeps using it... I just have no idea...
I guess root would solve this problem, but I dont wanna lose my warranty.
TrueMS said:
Thanks for replying, I've already restricted the data usage of the GP Services, i think like 5 days ago, but it keeps using it... I just have no idea...
Click to expand...
Click to collapse
I think data eye will definitely help you.....
x.ak**** said:
I think data eye will definitely help you.....
Click to expand...
Click to collapse
I'm not sure if normal application downloaded from Google Play can restrict data usage of system apps like GP Services... for that I need root I guess. But I'll give it a try. Thanks
TrueMS said:
I'm not sure if normal application downloaded from Google Play can restrict data usage of system apps like GP Services... for that I need root I guess. But I'll give it a try. Thanks
Click to expand...
Click to collapse
No it doesn't require root it just uses a in-app VPN service which restricts the app you want.
x.ak**** said:
No it doesn't require root it just uses a in-app VPN service which restricts the app you want.
Click to expand...
Click to collapse
Okay good, I'll definitelly give it a try. Thanks.
x.ak**** said:
No it doesn't require root it just uses a in-app VPN service which restricts the app you want.
Click to expand...
Click to collapse
So problem isn't solved, it still persists. Google Play Services still take mobile data even when it's disabled to take data from the app...
TrueMS said:
So problem isn't solved, it still persists. Google Play Services still take mobile data even when it's disabled to take data from the app...
Click to expand...
Click to collapse
Did you ever solve the problem? I have the same one.
Rajvir8 said:
Did you ever solve the problem? I have the same one.
Click to expand...
Click to collapse
Well, I am not sure but maybe yes. Messenger app from Facebook is somehow connected to Google Play Services - when I started using Messenger Lite, the problem disappeared. After using Messenger Lite, Google Play Services stopped using my mobile data. Not completly, but it uses waaaaay less data than with standard Messenger app.
TrueMS said:
Well, I am not sure but maybe yes. Messenger app from Facebook is somehow connected to Google Play Services - when I started using Messenger Lite, the problem disappeared. After using Messenger Lite, Google Play Services stopped using my mobile data. Not completly, but it uses waaaaay less data than with standard Messenger app.
Click to expand...
Click to collapse
I don't even have the facebook messanger app, so it can't be that.
Curse you miscellaneous for hiding what's taking my data.
Thanks anyways.
Rajvir8 said:
I don't even have the facebook messanger app, so it can't be that.
Curse you miscellaneous for hiding what's taking my data.
Thanks anyways.
Click to expand...
Click to collapse
Miscellaneous is the same thing what shows me battery usage. No idea what that means... but I am guessing it is somehow connected to Google Cloud Messanging (GCM).
Sent from my Mi A1 using XDA Labs
TrueMS said:
So problem isn't solved, it still persists. Google Play Services still take mobile data even when it's disabled to take data from the app...
Click to expand...
Click to collapse
The problem is that many apps use google play services components for their function. Any data consumed this way is accounted to play services. You can see some breakdown when you inspect it, but it's not complete.
If you restrict background play services data, some things will not work (hangouts)
only way to really save data is uninstall apps which "might" use them, or disable data when you don't need it.
I can live through a month with 300 mb, if I don't do anything.
Which country do you live in?
Have the same problem - in spite of being on WiFi almost all day, and rin Google Services disabling "allow background data usage", and having data saver on it eats a whopping 700 MB of mobile data in just a couple of weeks. Every month apparently since it's overrun my 1 GB data limit since the beginning of the year. That is with no updates, and no Google play store activity. All of my other apps combined including email and browsing use only 100 MB of data - and that is in a whole month - and on WiFi only as I would expect given my phone settings. Only way I could stop the data hemmorage was to disable mobile data altogether and disable Google Play Services. So now Google Play Service complains at random times day or night that there is a server error - in spite of the fact that I forced a stop and disabled it. It acts more like malware than a useful app. Anyone find a solution?

EMUI 9.1 update - all notifications late or not appearing

I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
neverone said:
I know this is a topic existing over internet, I've googled it extensively, but up to now I haven't found a solution.
I've got a non-pro Mate 10, the Chinese version AL-00, rebranded to International/Global ALP L-29.
Approximately two to three weeks ago I got an update from 9 to EMUI 9.1, and maybe a week later, another update as a security patch. The current version of the software is 9.1.0301 (C636E2R1P12).
After the system update, I normally updated all the apps that needed updating and cleaned the phone's cache from bootloader. And although now I once again receive notifications from Google play when an app needs updating (I stopped receiving those a while back for an unknown reason), I stopped receiving notifications for virtually any messaging service or social network, including Gmail app.
To be more specific, when using Gmail, Facebook Messenger, Viber, Whatsapp LinkedIn or some other, I do not get notified of new messages/posts/emails whatever, UNLESS I am using the phone at that particular moment, or unless I am using that specific app at that moment. That also applies for my bank's custom app which should normally notify me instantly as soon as some expense occurs on my card. A few times it even happened that I would receive and reply to a FB message, close the app and like an hour later would receive a notification that that specific person messaged me.
This only started happening after that last update.
I tried turning off battery optimization for each and every single of those apps, I tried switching App launch to manual. It literally makes no difference. Force stopping and cleaning the cache of the apps doesn't help as well.
While I could live with it when it comes to FB or LinkedIn, I cant have Gmail or FB Messenger holding my messages for so long without notifying me. I need them for my work and sometimes time is of the utmost essence.
Any help or advice would be greatly appreciated
EDIT: I just noticed that I'm having same problems with Google Keep app when using reminders
Please, guys, help!
Click to expand...
Click to collapse
I've the same updates like yours but mine has no problem
Sent from my BLA-L29 using Tapatalk
yap.rony said:
I've the same updates like yours but mine has no problem
Click to expand...
Click to collapse
Did you make a full system reset afterwards?
neverone said:
Did you make a full system reset afterwards?
Click to expand...
Click to collapse
Do you have root? Try freezing powergenie app, it should allow the notifications to come on time. The only issue is there might be a "slight" battery drain from more apps allowed to run in background. That was a dirty fix that worked even in emui 8/9 and peps seemed to have no issues even after the mod.
Since emui 9.1 introduces erofs file system, you'll have to either freeze the app in question everytime you reboot or create magisk module that during boot replaces contents of /system/app/HwPowerGenieEngine3 with empy folder - I'm not sure how removing odex files affects the thermals so I suggest just removing apk file and keeping everything else from the original directory intact if the temps and phone performance behave odly after doing this.
Feel free to give it a try, but I don't think it's actually worth doing it. The old forum post suggesting this mod actually overlooked the importance of power genie when it comes to temps + performance regulations across the board. Without it the temps will rise, phone won't supercharge and the performance will dip.
I'm actually playing around with this rn, trying to remove thermal limits on per app basis, if I come across anything I'll let ya know. Good luck
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Rstment ^m^ said:
Do you have root?
Click to expand...
Click to collapse
Yeah, thanks, and I can see that you really wanted to help but no, I never rooted this phone, so I guess that all the tips you have for me are, unfortunately, in vain
Thanks though, for trying to help!
domy_os said:
Have you made test on both mobile network and on WLAN? And what provider do you use with this phone? I see OP1 and VIP in your profile, probably outdated.
Click to expand...
Click to collapse
Yep I did, sometimes switching between WiFi and mobile network does activate the apps to check for new messages/mail, and sometimes it doesn't. I haven't noticed any clear pattern.
And it must be difference between XDA forums and the app. I swear I switched it when I bought the Mate. But I'm still on VIP/A1
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
No I haven't, but now that I checked, it was turned on all the time. However, knowing that sometimes this actually works, I toggled it off and back on several times and restarted the phone. I'll pay closer attention during the day to see if that helped and report back here. Thanks for the suggestion.
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
domy_os said:
@neverone, go to Settings > Battery > More battery settings and switch on the option Stay connected when device sleeps. I didn't see you mention this somewhere, I switch this on after every factory reset.
Click to expand...
Click to collapse
cheeze.keyk said:
I too have this issue in my M10Pro specially in messenger. sometimes the chat icon doesn't appear even if i have an unread message.
Click to expand...
Click to collapse
Here's an update: Turning off and on the "Stay connected" option did not help at all, the real proof is that i received an email notification of cheeze.keyk replying to this thread, and I only saw it when I logged in on my PC. The phone did not notify me at all.
So the problem still persists, unfortunately. I am really hoping that I won't have to make a factory reset, although it is also uncertain if that would help at all.
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
jimberkas said:
totally bummed. my Mate 10 Pro screen just went crazy. It now has a bright green line all across the very bottom of the screen. And the whole screen now has a faint "screen door" effect going on. just enough to be irritating. I doubt I can live with it, but I loved this phone.
Click to expand...
Click to collapse
I'm sorry that you're experiencing such issues, but I don't see the link between your issues, and the issues we're discussing here.
agreed. wrong thread. sorry
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
domy_os said:
@neverone, another idea. Have you frozen some system apps, especially Google Play Services? Or maybe disabled in battery app launch or turned on battery optimization for Google Play Services and Google Services Framework?
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These two screenshots show show which apps I have frozen/disabled and which of the Google based apps have and don't have battery optimisation activated.
This essentially hasn't changed since I bought the phone over a year ago. Do you think I should do something with these apps or change some of their settings?
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
domy_os said:
Send also the complete screenshot of Settings > Battery > App launch > Three dots > Manage manually.
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Here you go, attached. Hope you'll be able to read all the apps ?
domy_os said:
Did you restrict background data maybe? Settings > Wireless & networks > Data usage > Network access > in upper drop down menu switch to Advanced network settings > Tick all apps on both installed and system apps list.
Click to expand...
Click to collapse
Nope, all processes have an unrestricted background data ?
domy_os said:
And the last question, do you use Smart Data Saver? Settings > Wireless & networks > Data usage > Smart Data Saver
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Click to collapse
Nope, data saver has been turned off and moreover, most of the apps seem to be ticked as an exception if it ever gets turned on
Hope that you put all checkmarks on Google Play Services and all other apps you have notifications problem.
Well as you can see, considering Google's apps, all is good.
I mean this one in Settings > Battery > App launch > Three dots > Manage manually, have a look on attachment.
So, my Email client, Google Play services, Moj Telekom, Viber and WhatsApp have set all three options: auto-launch, secondary launch and run in background. With this setup, I have no problems at all.

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