Since yesterday I have no screen, it's in a state of black. I havd sound, but can't navigate anywhere? Tried to reset , nothing. If the screen lights up, I have a small brown band across the top, and the rest white? Sometimes flashes? Anybody elsdd have the same or can suggest? Thanks.
Sounds like it needs some samsung tlc. Send it back.
I recently sent my note 4 back due to a bad firmware flash and they sent me a new phone back with a few days. Good service.
Sent from my SM-T320 using Tapatalk
Mine did this to me yesterday. I held the home button for like 30 seconds and it rebooted and now works again.
gingerdude said:
Sounds like it needs some samsung tlc. Send it back.
I recently sent my note 4 back due to a bad firmware flash and they sent me a new phone back with a few days. Good service.
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Looks like the option I have to take. No screen makes no watch! Have all the sound and vibration..
dnkeyhnter said:
Mine did this to me yesterday. I held the home button for like 30 seconds and it rebooted and now works again.
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Click to collapse
Thanks for the tip, but tried everything. Reboot, reinstalled gear, but still no change to screen. Only option is to wait for battery to drain and see if any change after charge, otherwise, return is the only answer. Unfortunately...
Screen fail
I had a total screen fail yesterday with no explanation. Screen went 'fuzzy' continuously and couldn't be rebooted. Battery drained, tried to recharge and still same problem. Sending it back unfortunately.
Related
Has anyone had a problem with this? Since I got my 3vo two days ago I've had it freeze twice and i had to do a battery pull each time, I also just had my phone not be able to wake up, tried holding the power button down because I thought maybe it shut down randomly but nothing would happen. I ended up doing a battery pull, is anybody else having trouble?
Also, Apps like launcher pro and music beta seem to be lagging...
Sent from my PG86100 using XDA Premium App
adianlorenzana said:
Has anyone had a problem with this? Since I got my 3vo two days ago I've had it freeze twice and i had to do a battery pull each time, I also just had my phone not be able to wake up, tried holding the power button down because I thought maybe it shut down randomly but nothing would happen. I ended up doing a battery pull, is anybody else having trouble?
Also, Apps like launcher pro and music beta seem to be lagging...
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Do the capacitive buttons turn on and off? when you press the power button.
No they didn't
Sent from my PG86100 using XDA Premium App
Damn and i just found dust under my screen
Sent from my PG86100 using XDA Premium App
iliapiano said:
Do the capacitive buttons turn on and off? when you press the power button.
Click to expand...
Click to collapse
Mine did that last night. Had to do a battery pull. Any thing significant about the capcitive buttons coming on and off only when hitting the power button?
adianlorenzana said:
Has anyone had a problem with this? Since I got my 3vo two days ago I've had it freeze twice and i had to do a battery pull each time, I also just had my phone not be able to wake up, tried holding the power button down because I thought maybe it shut down randomly but nothing would happen. I ended up doing a battery pull, is anybody else having trouble?
Also, Apps like launcher pro and music beta seem to be lagging...
Sent from my PG86100 using XDA Premium App
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Click to collapse
I had this exact issue and I had to do a 30 day exchange, sprint tech support said it was hardware issues.
Brandon
Mine did that, the capacitive buttons came on and off but the screen didn't, sometimes they wouldn't i made an exchange, i have a strong feeling it's hardware related, so I would recommend you exchange.
Mine has had this problem since day one but ever since I started traveling internationally and running it in airplane mode with the WiFi left on, I can't get it to crash!!! Now the only thing that's bothering me is the camera freezing after taking a shot. I don't know why the phone has decided to play nice, the only big change besides the airplane mode business is that I uninstalled Text Battery Widget.
soopermarkus said:
Mine has had this problem since day one but ever since I started traveling internationally and running it in airplane mode with the WiFi left on, I can't get it to crash!!! Now the only thing that's bothering me is the camera freezing after taking a shot. I don't know why the phone has decided to play nice, the only big change besides the airplane mode business is that I uninstalled Text Battery Widget.
Click to expand...
Click to collapse
Mine was crashing and freezing with out any apps installed on the phone.
Brandon
Same thing happened to me, I exchanged and my new one has been working perfectly.... plus the speaker is louder than the last one for some reason which is a +
Is anyone experiencing random reboots with your phone. It will either just flat out reboot, or the signal meter gets an X then the media scanner function and comes back to normal.
I read on the international GSII's that you wedge a piece of paper in the battery compartment to stop movement or the RAM is bad.
Please any thoughts or advice?
Not at all. I would try a factory reset and if that doesn't fix it return that thing. Good luck
Sent from my SAMSUNG-SGH-I777 using XDA App
My first phone had the same problem. Return it get a new one.
Sent from my SAMSUNG-SGH-I777 using xda premium
I would try a factory reset first before returning it.
Sent from my SAMSUNG-SGH-I777 using xda premium
hwolf77 said:
Is anyone experiencing random reboots with your phone. It will either just flat out reboot, or the signal meter gets an X then the media scanner function and comes back to normal.
I read on the international GSII's that you wedge a piece of paper in the battery compartment to stop movement or the RAM is bad.
Please any thoughts or advice?
Click to expand...
Click to collapse
Reboot all the way to the GalaxyS II screen, or back to the bootanimation?
The two are VERY different.
No problems here, even with an experimental kernel.
No reboots on mine as of yet...
Had that problme
Had the same problem, took it back the second day and got a different phone. Works fine since.
Ugggg....
Thank you everyone for the advice. I took the phone back and got a new one. No reboots.....which is great. However, now there is like screen burn in (similar to plasma tvs).....only noticeable with bright white or dark grey screens like when you open the market app and the grey screen appears in the background. Its like a huge discolored grey band right through the middle of the screen. Guess I will take this one back for #3......if this doesnt work Im gonna get something else...
i guess I should consider myself lucky that my phone is flawless
So I've been playing with my phone for the last couple of days and recently I've been getting random reboots. I thought it was the ROM so I rolled back to a ROM I wasn't getting the issue and experienced the same. I did switch from CWM to TWRP and started getting the problem right around the same time. What happens is the phone goes dark like it's going to reboot, it does it's vibrate to say it's awake and repeats the vibrate roughly once a second until I push the power button a few times or until I pull the battery. I've been able to replicate this by holding the power button down.
Has anyone experienced this issue?
so is your power button broken?
rangercaptain said:
so is your power button broken?
Click to expand...
Click to collapse
it still functions but it feels touchy. it's very easy to activate it. I'm wondering if the hardware switch is loose and out of place. I'm still debating on tearing it down or calling Samsung and getting it replaced, but I'm not sure if I really want a referb or some tech playing with my phone.
A referb word be preferable to a broken power button.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
kinghorsey said:
A referb word be preferable to a broken power button.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
True, but I generally rebuild my devices myself so I don't know. Does anyone have experience with Samsung warranty return and wait times?
Theoriginalgiga said:
True, but I generally rebuild my devices myself so I don't know. Does anyone have experience with Samsung warranty return and wait times?
Click to expand...
Click to collapse
They just told me not 2 hours ago(Samsung rep) that it would take 6 weeks to get me a replacement s pen...maybe a phone is faster?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
UnHived Mind said:
They just told me not 2 hours ago(Samsung rep) that it would take 6 weeks to get me a replacement s pen...maybe a phone is faster?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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Click to collapse
haha I doubt it, I'll call them tomorrow to find out and if it's going to be too long I'll just tear it down and take a look at it. I have been meaning to look at the possibilities of adding an inductive charger to the phone, maybe this is the opportunity.
I'm having exact same problem. power buttong gets stuck if I press it. phone reboots and just vibrates after reboot without going to recovery or samsung logo. I have stopped using power button and enabled wakeup screen on volume button (SlimROM). Also added "Power" to power widgets in notification drawer settings. I try to avoid pressing power as much as possible.
i'm thinking of calling Samsung support or open phone myself to check it out. let me know if you got it fixed by Samsung. how long did it take to get the phone back? did you restore phone to stock rom before sending it? was it covered under warrenty?
Theoriginalgiga said:
So I've been playing with my phone for the last couple of days and recently I've been getting random reboots. I thought it was the ROM so I rolled back to a ROM I wasn't getting the issue and experienced the same. I did switch from CWM to TWRP and started getting the problem right around the same time. What happens is the phone goes dark like it's going to reboot, it does it's vibrate to say it's awake and repeats the vibrate roughly once a second until I push the power button a few times or until I pull the battery. I've been able to replicate this by holding the power button down.
Has anyone experienced this issue?
Click to expand...
Click to collapse
I have an issue similar to this, im thinking my issue is loose connections. what mine does is turn on for a bit and then restart. I've been able to resolve mine by flashing this rom.
http://forum.xda-developers.com/showthread.php?t=2261598
via odin.
I would try taking your phone apart and cleaning the power button with a q-tip and a LITTLE alcohol. if that fails i'd try to flash the rom. Good Luck
attends nimeno
did flashing the rom every fix it op? or did you just go ahead and replace the power button? if the rom did fix it, can someone repost the link? the link is broken.
Again i would try cleaning the power button off first.
to do so:
there should be 9 small phillips screws around the battery -remove those
then the metallic looking rim around the phone has clips that clip the back portion to the rest of the phone. use a finger nail and seperate the grey from the white around the phone, unlatching the clips. remove the back cover and locate the power button(on the left when looking at it from the back. dap the q-tip in a tiny bit of alcohol barely moistening the cotton. apply the q-tip to the button getting a small amount on it and press the button until it clicks smoothly. on the cover you took off you can remove the button it has a little rubber angle on each end holding it in. clean around that also. reassemble and test.
dweeezy said:
I have an issue similar to this, im thinking my issue is loose connections. what mine does is turn on for a bit and then restart. I've been able to resolve mine by flashing this rom.
http://forum.xda-developers.com/showthread.php?t=2261598
via odin.
I would try taking your phone apart and cleaning the power button with a q-tip and a LITTLE alcohol. if that fails i'd try to flash the rom. Good Luck
Click to expand...
Click to collapse
terryxviet said:
did flashing the rom every fix it op? or did you just go ahead and replace the power button? if the rom did fix it, can someone repost the link? the link is broken.
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Click to collapse
Personally I wouldn't ever Odin with this issue, a reboot while flashing a new bootloader potentially boom. My issue was persistent through all roms and even in recovery which lead me to believe it was hardware. What I did to solve the issue was I pulled the case off, battery out and just played with the button for an hour or so. Felt how it clicked and if it was clicking funny. After that it worked fine. By playing with it I don't mean mashing on it, I mean gently and normal clicking, feeling where it caught and didn't. What it felt like to me was some lint under the button which eventually worked it's way out. Hope this helps
Sent from my Transformer Prime TF201 using xda app-developers app
I had this issue of my power button sticking today. I took the phone apart and used some rubbing alcohol on a q-tip to get some on the button and pressed it repeatedly. I did that a few times and used some canned air to dry it out a few times. Put it all back together and button is working like new again.
Theoriginalgiga said:
Personally I wouldn't ever Odin with this issue, a reboot while flashing a new bootloader potentially boom.
Click to expand...
Click to collapse
If its not staying on at all then i agree with you. But if the problem is off and on and you've already tried cleaning the button thats really one of your last resorts. if the phone reboots during a flash you will get a firmware download error and you will have to reflash. may take a few tries but if the phone eventually stays on it'll be fine.
rquiett said:
I had this issue of my power button sticking today. I took the phone apart and used some rubbing alcohol on a q-tip to get some on the button and pressed it repeatedly. I did that a few times and used some canned air to dry it out a few times. Put it all back together and button is working like new again.
Click to expand...
Click to collapse
fantastic to hear!
dweeezy said:
If its not staying on at all then i agree with you. But if the problem is off and on and you've already tried cleaning the button thats really one of your last resorts. if the phone reboots during a flash you will get a firmware download error and you will have to reflash. may take a few tries but if the phone eventually stays on it'll be fine.
Click to expand...
Click to collapse
As I agree with you. Glad we're on the same page with a power issue like that, I'd check via the recovery image to see if it happened there and continue troubleshooting.
Sent from my Transformer Prime TF201 using xda app-developers app
So I've confirmed it is the power switch. Any way to replace it?
dweezy you must have super tough fingernails. I recommend two guitar picks, working them as a pair -- one pixk to separate the bezel from the body, the other to hold the place as you move around the bezel.
Lost
Phone is stuck in a boot loop and this is what I know so far. Phone is on stock ROM, power button is working fine, I can get to recovery and OS and download mode, and while phone was charging I took the battery out and the phone keeps vibrating. I now know it's a hardware problem for me (I think), but I can not pin point where. Any advise would be helpful cause I really love my note and this is just breaking my heart. :crying:
teddy_1da said:
Phone is stuck in a boot loop and this is what I know so far. Phone is on stock ROM, power button is working fine, I can get to recovery and OS and download mode, and while phone was charging I took the battery out and the phone keeps vibrating. I now know it's a hardware problem for me (I think), but I can not pin point where. Any advise would be helpful cause I really love my note and this is just breaking my heart. :crying:
Click to expand...
Click to collapse
When you get into recovery does the phone stay on? If so how long 10 mins? Hours? If it stays on I would assume its software.
Phone stays on forever in those modes, I'm gonna flash a different ROM to see what happens .... so I'm back to say it's a hardware problem. Same exact thing happens with liquid JB, paranadroid, and CM 10...did a clean wipe before installing each one too. Friend pointed me to some sites talking about a battery failure causing phones to do that so I'm gonna order a new one and see what happens...if this fails I have to get a new phone...and continue to work on my baby.
I'm hoping someone has a solution to this very annoying issue I'm having with my Note 2.
It's Verizon - stock - 4.1.2
When I dial a phone number and put the phone to my ear the screen goes black - as it should. But when I move the phone away from my ear the screen doesn't come back on. It stays blacked out and I can't get it to come back on with the home or even the power button.
This means I can't hang up, I can't put the phone on speakerphone mode, I can't use the touchtone pad to navigate through menus. It's made my phone a real pain in the arse.
Anyone have any thoughts on what to do or what's going wrong?:fingers-crossed:
A couple things I'm thinking... Try pulling out your spen when it happens.. Do a battery pull if nothing else.. It might be the proximity censor... Do you have a screen protector on it?
Sent from my SCH-I605 using xda premium
zaksween said:
A couple things I'm thinking... Try pulling out your spen when it happens.. Do a battery pull if nothing else.. It might be the proximity censor... Do you have a screen protector on it?
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
I'll try the s-pen, maybe that will work.
I've got a screen protector, but it's the same one I've had on since I first bought the phone months ago. I've pulled the battery several time, it's the only way to hang up!
I too think it's the proximity censor, which sucks because I don't want to trade in my phone for some refurb that's gone through God knows what.
Good luck...those were the only things I could think of. ..
Take a look to this thread http://forums.androidcentral.com/t-...when-making-call-screen-doesnt-turn-back.html maybe it help!
Sent from my SCH-I605 using Tapatalk 2
AustinTech said:
I'm hoping someone has a solution to this very annoying issue I'm having with my Note 2.
It's Verizon - stock - 4.1.2
When I dial a phone number and put the phone to my ear the screen goes black - as it should. But when I move the phone away from my ear the screen doesn't come back on. It stays blacked out and I can't get it to come back on with the home or even the power button.
This means I can't hang up, I can't put the phone on speakerphone mode, I can't use the touchtone pad to navigate through menus. It's made my phone a real pain in the arse.
Anyone have any thoughts on what to do or what's going wrong?:fingers-crossed:
Click to expand...
Click to collapse
Check your case and your screen protector. and clean the proximity sensor. Know it sounds weird, but have problems before with screen protectors getting oil on them when placed to the ear and the sensor thinking you are still close. Also lighting from cases makes the sensor go fruity. Not a science but worth a check.
hamsterskate said:
Take a look to this thread http://forums.androidcentral.com/t-...when-making-call-screen-doesnt-turn-back.html maybe it help!
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
THANKS! I used the compressed air method - I blew it through the ear hole and open the back of the phone and blew it through any openings I saw. Now the sensor works perfectly again. :highfive::highfive:
AustinTech said:
THANKS! I used the compressed air method - I blew it through the ear hole and open the back of the phone and blew it through any openings I saw. Now the sensor works perfectly again. :highfive::highfive:
Click to expand...
Click to collapse
Glad it works!
Sent from my SCH-I605 using Tapatalk 2
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk