[Q] Should I buy a replacement One Max? (vzw unlimited) - HTC One Max

This weekend up at the cabin, my stock rooted phone started smelling like burning while charging in the car. It randomly wasn't responsive over the weekend but otherwise worked normally. Charged it when i got back from the cabin last night and it charges but only if the cord is in there just right. The power button wakes the screen up only 1 out of 20 presses. If I charge it with the phone powered off, it shows me a random incorrect battery percent on the screen and then flashes the twrp home screen for a split second and turns the screen back off. Then flashes back on with a black screen with the red "warning this is a advance build" normal boot warning at the bottom, then goes back to off... This sucks. Loved this phone for the 3 months I've had it.
Verizon unlimited user not willing to upgrade through the store.... what should I do? Buy another used max and get back to where I was or buy something else?
I've had mogul, incredible, thunderbolt, rezound, one max.. (wife uses a dna)
Even the DNA seems tiny and useless compared to being used to holding the max. Ha. So really debating buying a note 3 or one max again.. Note 4 is out of my price range for outright price... hmmmm

brettokok said:
This weekend up at the cabin, my stock rooted phone started smelling like burning while charging in the car. It randomly wasn't responsive over the weekend but otherwise worked normally. Charged it when i got back from the cabin last night and it charges but only if the cord is in there just right. The power button wakes the screen up only 1 out of 20 presses. If I charge it with the phone powered off, it shows me a random incorrect battery percent on the screen and then flashes the twrp home screen for a split second and turns the screen back off. Then flashes back on with a black screen with the red "warning this is a advance build" normal boot warning at the bottom, then goes back to off... This sucks. Loved this phone for the 3 months I've had it.
Verizon unlimited user not willing to upgrade through the store.... what should I do? Buy another used max and get back to where I was or buy something else?
I've had mogul, incredible, thunderbolt, rezound, one max.. (wife uses a dna)
Even the DNA seems tiny and useless compared to being used to holding the max. Ha. So really debating buying a note 3 or one max again.. Note 4 is out of my price range for outright price... hmmmm
Click to expand...
Click to collapse
Let me guess no insurance...
Sent from my HTC0P3P7 using XDA Free mobile app

Use Best buy method.... I kept my unlimited data. Google it.

Related

EVO 3D Dead!

ok soooo i ordered my evo 3d from the premier site around 12:15 Midnight and received it today around 3:30, i Didn't have a chance to activate it til around 4:30. Once i activated it I was like a little kid on Christmas and couldn't put it down, i started syncing my contacts, Facebook, take pics, 3d etc. Well around 2-3 hours into it while i was downloading a Qik update from the market and browsing Xda it seems as a text was coming in and the phone froze for maybe 2 seconds and then shut down.... Now I can not get it to power back on, I called CS and tried just about everything except, standing on one leg hopping around with the phone upside down while pressing the volume down button and power button (although the sprint rep did metion to try it) So much for getting it early
Any one have any ideas that might be worth a try?
jmen said:
ok soooo i ordered my evo 3d from the premier site around 12:15 Midnight and received it today around 3:30, i Didn't have a chance to activate it til around 4:30. Once i activated it I was like a little kid on Christmas and couldn't put it down, i started syncing my contacts, Facebook, take pics, 3d etc. Well around 2-3 hours into it while i was downloading a Qik update from the market and browsing Xda it seems as a text was coming in and the phone froze for maybe 2 seconds and then shut down.... Now I can not get it to power back on, I called CS and tried just about everything except, standing on one leg hopping around with the phone upside down while pressing the volume down button and power button (although the sprint rep did metion to try it) So much for getting it early
Any one have any ideas that might be worth a try?
Click to expand...
Click to collapse
Plug it in for about an hour without trying to turn it on. It may be so dead that it will not boot at all.
That has happened to me if I was really abusing phone like running intensive apps for a long period..the phone would shut down bc the battery would overheat..let it sit like above poster said..I would think it could ne this being you said u were using tje Hell out of it
NOPE your screwed you gotta buggy one, aint that a bit$%, garrr garrr garrrrr NOOOOOOooooooOOOOoo =P
totally being a tool here lol
just pull the battery and then let it sit a bit and then charge for a while!
ALWAYS LET THE BATTERY CHARGE ALL THE WAY UP ON FIRST DAY!!!!!
Make sure you're charging from the wall and not a USB port.
I've left the battery out for about 5 mins then put it back in and put the charger on, its been plugged in (wall charger) for about 20-30 mins now. But the thing that seems strange is the charging indicator doesn't even light up while plugged in.
dang thats no good, go ahead an try and boot it up? 20 minutes should be plenty for it to have a strong enough charge to turn on... if not you may need to shoot to your local sprint store (corporate preferably for repair reasons and the such) and see about getting a new one!
jmen said:
I've left the battery out for about 5 mins then put it back in and put the charger on, its been plugged in (wall charger) for about 20-30 mins now. But the thing that seems strange is the charging indicator doesn't even light up while plugged in.
Click to expand...
Click to collapse
Just let it stay plugged in for a while then try turning it on.
Well the sprint rep set up an repair order at my local sprint store so I will definitely be stoping by tomorrow so they check it out
jmen said:
Well the sprint rep set up an repair order at my local sprint store so I will definitely be stoping by tomorrow so they check it out
Click to expand...
Click to collapse
Id call account services and tell them you want a new one.I had a phone fixed before and it still had problems.You had it 1 day they will send you another right out but either way best to do it asap.
well according to what she said they would replace it in store for a new one so thats what im hoping for.
Try putting the battery in.the freezer for about 10 min. Seriously
Evo 0003, Decks 1.2, Tiamat, Vipermod
rdcrds said:
Id call account services and tell them you want a new one.I had a phone fixed before and it still had problems.You had it 1 day they will send you another right out but either way best to do it asap.
Click to expand...
Click to collapse
Because calling account services for every problem is the best thing to do.
That sucks, I would try to get a new one. I had a strange experience when I turned mine on the first time. It bootlooped the boot animation 3 times before it booted up. I was like, wtf, I havent even flashed anything and its bootlooping on the first boot! Then it fired up and I haven't been able to get it to act up since then. The damn thing was probably over a hundred degrees when I took it out of the box. It was like 107 degrees in vegas today, and those UPS trucks don't have A/C in the back. I bet it was 140 degrees back there, because the thing was frying when I took it out of the box. I'm hoping that was the issue...she was a little hot!
I'm always concerned with delicate/sensitive items that are shipped out, lots of unpredictable things can happen.
Battery, freezer! Curious to see if it helps. I've had this happen on both my Evo's and it worked.
Evo 0003, Decks 1.2, Tiamat, Vipermod
jmen said:
well according to what she said they would replace it in store for a new one so thats what im hoping for.
Click to expand...
Click to collapse
stores going to have the phone tomorrow?
SayWhat10 said:
stores going to have the phone tomorrow?
Click to expand...
Click to collapse
stores already have the phone
Sorry to be the bearer of bad news, but you might be stuck until Friday, at the soonest.
My EVO3D arrived by UPS today. Plugged in and powered up fine. Unplugged after charging and turned on, so I set stuff up. Screen wouldn't turn off with power button. After it timed out, screen wouldn't turn on with power button, still powers on with USB unplug or battery manipulation.
Okay. Bring into Sprint store.
They. Can't. Help.
Since this phone hasn't officially launched, tech can't touch it. Doesn't even have parts.
Okay, give me a new one.
They. Can't.
None of their phones are in the system until Friday. Manager called up the ladder for me, even to telesales, etc. Nothing they can do except order me a new one, which would arrive Monday, probably, Friday if I'm lucky.
This is the problem with the early purchase program. The phone doesn't exist to normal outlets yet.
It's too late to get anyone else. I might try some phone calls tomorrow, but I doubt I will get anything until Friday or Saturday at the earliest, when they can exchange my phone in store.
As best I can tell, it is not the linkage to the battery cover, I tried activating the power switch with my fingernail as well. Most be a bum power switch.
Ah well, the perils of the early adopter. Glad I can reactivate my OG EVO, although I had unrooted in preparation to turn in.
pull battery, put battery back in, put on charger for hour, unplug charger, plug charger back in for a while.
when trying to boot the device, don't try with it plugged in.
I've noticed on a few phones that devices that have gone completely dead sometimes wont turn back on while plugged into a charger
Plan B. Grab beer and start crying.
STOP...
WALK INTO THE STORE
DEMAND A NEW PHONE.
no need for you to second doubt your brand new phone.
Get a new one. I swapped out my phone 3 times, got new ones each time. If you do it within the first month of your phone, they HAVE to give you a new one, or else you can return the phone bc of the 30 day money back good stuff =)

Rebooting, Overheating, and Problems (oh my!)

Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Nope.
Try pulling the battery and putting it back. Do not power up. Connect to charger and let it full charge. Disconnect charger and boot it
If it is super hot during any of that take it back.
DanManners said:
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Click to expand...
Click to collapse
I watched that video. I have NEVER seen anything like that and I have seen some weird stuff on my phone trying some weird modifications. (I have gotten massive screen tear and other stuff but that is due to the things I have done).
I would suggest returning the phone and getting a new one. I imagine that one is a lemon. You could try restoring the phone via the RUU in the shipped rom thread in the developement section but I think you should just return that one.
Unless you have messed with it aside from what you have told us (I doubt it though) I would return that one.
Easy
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
jdmba said:
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
Click to expand...
Click to collapse
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
DanManners said:
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
Click to expand...
Click to collapse
Just show him that video haha. That convinced me immediately. If it is really getting that hot there is a real problem and I would be getting it out of my hands ASAP.
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Mine gets fairly warm, especially when working while being plugged.
My first phone had a problem with the bezel coming apart, but it also ran warmer then the second one I have, it was always warm in my pocket, the new one isn't.
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
AtLemacks said:
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
Click to expand...
Click to collapse
I always leave it off, LTE really is overrated. A wonderful nicety, but I don't NEED it.
...
With total and complete respect for the immediately preceding couple of posters, I CANNOT STRESS THIS ENOUGH ... do not use tricks to cool your phone down.
You do not want to wind up on the other side of the 14 days with a phone which otherwise overheats from general use. DO NOT FOLLOW ADVICE SUCH AS TURNING OFF LTE.
Sure, if you have a working phone, and you think that will help your battery, then go for it. If you have thermal issues do NOT use bandaids.
(This has been a public service announcement).
LOL. I'm watching this very closely.
If the device isn't currently overheating turning LTE off isn't going to hurt it, lmao. They wouldn't bake in a feature that is going to make your phone melt down. Now, if you have problems CURRENTLY then you should warranty replace it. But 14 days doesn't have anything to do with it, you can call and warranty your phone anytime in the first year, 2 if you have the extended warranty. So it is NOT bad advice to turn it off if it is of no use to you. Don't scare people into killing their batteries just because they don't currently have an issue.
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
voxigenboy said:
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Click to expand...
Click to collapse
Why don't you go in and calibrate the keyboard if it's off?
OP
I think you should have added a "None of the above" as a selection for your poll. would have a lot more than 2 people.
My first phone and my second phone are set up the same, both factory reset both with LTE on and the second one makes little to no heat when idle, the first was warm all the time.
zeroxg4 said:
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
Click to expand...
Click to collapse
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
DanManners said:
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
Click to expand...
Click to collapse
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
zeroxg4 said:
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
Click to expand...
Click to collapse
Corporate allocation and stock is different than the consumer market.

[Q] Advice: Replacement Phone for Oveheating and Battery Life Issues

I'll try to make this brief. I bought my phone back in early December. I've had overheating and battery issues from day 1.
Overheating: My phone will constantly get to the "overheat" status through normal usage (not on charger) when I'm on the phone or just browsing the Internet. It gets hot.
Battery life: I understand that smartphones don't have great battery life. I've owned a lot of them. I sometimes unplug at 6:30 AM and end up in the red zone at 3-4 PM. It just sits on my desk. Sometimes I don't even use the phone for anything. This is unacceptable standby time.
I went through the troubleshooting process with Verizon (new battery and charger) and now they are sending me out a replacement phone.
1: I want a new phone, not a replacement. What am I doing wrong? Why won't they give me this?
2: I also asked for a different model phone (Nexus for example, but anything really) and they won't work with me on that either.
Advice?
1. What do you mean, a new phone? They don't send out "new" phones, ever. They send out CLNRs.
2. They won't give you a Nexus. Period. They'll give you something else, but only if you've been through a lot of phones.
tekhna said:
1. What do you mean, a new phone? They don't send out "new" phones, ever. They send out CLNRs.
2. They won't give you a Nexus. Period. They'll give you something else, but only if you've been through a lot of phones.
Click to expand...
Click to collapse
Thanks. That answers all my questions actually. I would of expected more from them since I bought the phone brand new recently and switched from Sprint just to get the phone, but whatever. Anyone else have different advice?
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Camp said:
Thanks. That answers all my questions actually. I would of expected more from them since I bought the phone brand new recently and switched from Sprint just to get the phone, but whatever. Anyone else have different advice?
Click to expand...
Click to collapse
The only time you can return a new phone for a different new phone is during the initial trial period (which is I believe 14 days now) and when you do that you will have to pay a restocking fee. After that period you will only get Certified Like New Refurbished phones. Welcome to the world of Verizon. LOL
...
thatsricci said:
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Click to expand...
Click to collapse
If you ever get charged for turning in a unlocked (out of warranty) device under warranty PLEASE let us know.
thatsricci said:
FWIW: I just had to get a Certified Like-New Device....
It is hands down better than my original... and I thought my original was good! this ones got the really red soft keys... no dead pixels...
you could get lucky too..
Click to expand...
Click to collapse
Thanks. That gives me hope. This phone sucks.
Yeah no new phones outside of 14 days. My best Inc2 was a CLNR because the rest had bad speakers or the ugly circle soft keys. CLNRs now a days are actually not as bad as they used to be. New shells and no look of damage. When I worked for AT&T they gave out phones lightly refurbished but still had small dings.
I went through 4 Rezounds within the 14 day period and finally have one that doesn't have pink keys or over heating issues. They were all brand new out of the box. They tried 3 in store and all had pink keys so I didn't even count those.
My keys have always looked a little pink in the right light. But in daytime, or for most of the time, they're pretty red. That's the color of the plastic that covers the LED. It's just not a solid red. They're all like that.
4g and other wireless activity overheats the phone (on your hands) because the cover is the antenna (something that gets really hot during this time).
If you download a 400mb file on 4g (at a high speed), the phone will overheat. Not just so it's 'hot'. But so hot that you can't touch it.
Un-ventilated phones are not yet ready for 4g. Either new, very cool battery and SoC technology needs to come around, or these phones need ventilation. Not going to happen any time soon, for either case.
If your phone flashes red/green alternating for the status light, it's really overheating. If it's just 'hot' to hold, it's not overheating.
Hot for a person is NOT hot for a phone, necessarily.
and to save battery (if you're really not touching it all day), turn off Internet (Mobile Network). Just make a widget, and turn it off on your homescreen. You can still call and text.
My phone will last 6-8 hours (since I have 3 email accounts, facebook, twitter, and everything else syncing at least periodically) with internet on.
With internet off, if I have very few texts and calls, 2 days is not a problem. The phone loses Between 1 and 2 % per hour, roughly, of battery.
Try turning internet off.
I also (at this point) got the extended 2750 battery ($45ish on amazon.com). The phone still fits in my HTC desk cradle (HTC planned ahead, it fits great) and is even more ergonomic in my hand. And the case doesn't 'creek' as much as the original.
70% more battery life = all day. Give it a shot.
Yes, green and orange alternating lights is what I got. And. Yes my lights are dark red. I've had 7 total phones, mixture of pink, light pink, fuschia, white/light pink, I've had a mixture of pink and a couple dark.. It's not as cut and dry as you think. Overheating and turning off is legitimate. I'm not saying "owie its warm in my fingers!"
i recently had a bionic. kept having issues with data dropping & weird clicking sound during calls. they confirmed the data drop was a known issue and replaced it twice. the 3rd time they tried sending me a thunderbolt and i got so pissed & threatened to cancel service. they then offered the rezound and even included the extended battery.
no headphones though(but i didnt like them anyway the 1st time i had them)
Nice. Saw the light and and came over. Love this phone it feels solid. Too bad it'll only be used for three months

What is your experience like so far?

How are you liking your new device so far? What device did you com from, and what are your likes and dislikes?
So far I have played with the phone, at the Verizon store. Its pretty amazing considering its pretty much an galaxy s6 edge, with a bigger screen, pretty much yeah. Pretty much sums it up for me. Yeah. Pretty much.
Coming from LG g3 and I am loving it. Call quality is great. Excellent battery. Zero lag. I don't have any complaints yet.
Sent from my SM-G928V using Tapatalk
Two screen of deaths and broken wireless charging here. Gonna have to return it.
neyenlives said:
Two screen of deaths and broken wireless charging here. Gonna have to return it.
Click to expand...
Click to collapse
Hopefully it is a one time issue
Sent from my SM-N910V using Tapatalk
Agreed lol
Phones is awesome.
Have a slight bug that comes and goes where sometimes I wake the screen, I don't have a background image but I have the edge contact/app tab on a black dimlit screen. If I hit the home key once more I get my unlock screen.
If I swipe it I get the menu's and if I choose a contact or an app i am prompted to unlock then and the screen lights up fully.
Happened a few times over the weekend but once today and it's not a big deal.
Came from S6. Loving the edges and size. Lightning fast and battery life is solid.
Sent from my Gorgeous S6 Edge Plus
I find that i keep misspelling words. It doesn't matter which keyboard i use. Touchscreen maybe?
Came from the m8 and im loving this phone. Ive always been an htc fanboy but i decided to try sammy and im very pleased with my choice.
Ended up exchanging ours for a Note 5. Night and day difference in stability. Much better off now. The Edge is sex but ours was riddled with bugs. It was so bad my wife wanted her HTC One M8 back....
---------- Post added at 07:24 PM ---------- Previous post was at 07:20 PM ----------
mtva24 said:
I find that i keep misspelling words. It doesn't matter which keyboard i use. Touchscreen maybe?
Click to expand...
Click to collapse
I'm a big fan of SwiftKey. It will actually learn how you type and what words you use as you use it. It has a heat map that it uses to more reliably figure out what words you are attempting to spell. It's very good. You just use the predictive words if you aren't sure how to spell a word. As you type it gives you the three most likely solutions so you don't have to type out the words.
Just got mine today and LOVE it. I've always been a nexus & opo person due to price and their dev community, but as soon as I played with this bad boy at Verizon I knew I had to get it. I always loathed TouchWiz, but I actually like what they have done with it now.
Sent from my SM-G928V using Tapatalk
FML what do you know, i read this thread then try to log in, what do you know mine freezes LOL and reboots, but so far it's been better than the foul tastes the galaxy s3 left with me since i had to put stock android on that, it was a must for that phone.
wileout said:
Came from the m8 and im loving this phone. Ive always been an htc fanboy but i decided to try sammy and im very pleased with my choice.
Click to expand...
Click to collapse
Same here, although I briefly had an S4 (for 2 days) when I first came to Verizon before they released the M7 for Verizon. I came from the M9 to this phone.
I've only read bits and pieces, but I take it these phones are locked down tighter than Fort Knox?
Leaving my note 4 developer edition was very hard but im handling the no SDcard and no root well. Ive never not had root so this is a new experience for me, so far the speed of charging and stability of things im really happy.
Matttrix said:
Leaving my note 4 developer edition was very hard but im handling the no SDcard and no root well. Ive never not had root so this is a new experience for me, so far the speed of charging and stability of things im really happy.
Click to expand...
Click to collapse
Same here, but i want some partial battery improvment, such as why make it thin and leave a big ass humping camera, fill the rest of dat space with a bigger BOOOOTERY. Also the rectangular fingerprint seems less accurate than the iphone, however looks faster. But overall, it's a flashy phone lol
So....I'm recently divorced and I get a little drunk around the apartment.
Sunday night dropped the phone in the toilet while taking a whiz and texting. I got it out in about 2 seconds and it seemed OK, worked for another hour until I fell asleep around 10 and had set alarms on my edge+ and my work iPhone to wake me up at 2:00am to kick off some work task...iPhone went off, edge+ didn't.
Screen was dead, speaker was in and out...phone fully functioned otherwise.
I didn't have any rice so I got the bright idea of putting the toaster oven on warm and putting the phone over a few towels...after 8 mins or so my screen came alive for about 20 seconds then died again.
I bought rice early the next morning and left the phone in my car in a paper bag of rice out of the sun. There was still no sign of life even after I got back home from work that evening. I gave up, called asurion who had me fill some form out before sending me an exchange because I made a claim on my previous note 3 before trading up for this one.
My phone sat until last night, my alarms going off and connecting to my wireless headset I was desperately trying to pair with y work iPhone.
In a drunken rage I plunked my already broken edge+ into a bowl of water determined to kill it forever and ensure it got no new life as a refurb. after 5 mins submerged the condition of my phone did not change, my notification light blinked along and my back lights continued to respond to the touches of my dead dark screen.
Today I come home to make lunch and my phone was laying on my desk, I hit the home button and the screen lights up with the battery dead indicator.
I plug my phone in and the fast charging screen comes to life! I power it on and have startup music, my fingerprint scanner unlocked the device, I connected to WiFi, mobile network and Bluetooth and the phone has ran strong for the remainder of the day so far.
I got my replacement today and haven't even opened it. If the edge+ runs strong through the weekend i'll send it back for a refund. I'll also buy Samsung 4eva.
Overproof said:
So....I'm recently divorced and I get a little drunk around the apartment.
Sunday night dropped the phone in the toilet while taking a whiz and texting. I got it out in about 2 seconds and it seemed OK, worked for another hour until I fell asleep around 10 and had set alarms on my edge+ and my work iPhone to wake me up at 2:00am to kick off some work task...iPhone went off, edge+ didn't.
Screen was dead, speaker was in and out...phone fully functioned otherwise.
I didn't have any rice so I got the bright idea of putting the toaster oven on warm and putting the phone over a few towels...after 8 mins or so my screen came alive for about 20 seconds then died again.
I bought rice early the next morning and left the phone in my car in a paper bag of rice out of the sun. There was still no sign of life even after I got back home from work that evening. I gave up, called asurion who had me fill some form out before sending me an exchange because I made a claim on my previous note 3 before trading up for this one.
My phone sat until last night, my alarms going off and connecting to my wireless headset I was desperately trying to pair with y work iPhone.
In a drunken rage I plunked my already broken edge+ into a bowl of water determined to kill it forever and ensure it got no new life as a refurb. after 5 mins submerged the condition of my phone did not change, my notification light blinked along and my back lights continued to respond to the touches of my dead dark screen.
Today I come home to make lunch and my phone was laying on my desk, I hit the home button and the screen lights up with the battery dead indicator.
I plug my phone in and the fast charging screen comes to life! I power it on and have startup music, my fingerprint scanner unlocked the device, I connected to WiFi, mobile network and Bluetooth and the phone has ran strong for the remainder of the day so far.
I got my replacement today and haven't even opened it. If the edge+ runs strong through the weekend i'll send it back for a refund. I'll also buy Samsung 4eva.
Click to expand...
Click to collapse
Sounds like a hate/love story LOL
Honestly, if you just want the short of it, buy a Note 5.
The screen is really nice. I don't like the curved edges. I do not use any of the edge functionality at all.
The battery life is OK, and my S5 lasted eons. I never touched lollipop with the S5 and just tweaked the stock OS and removed some junk.
The speed is quite nice. It is snappier than my aging S5. But it should be.
The camera seems to be better. The S5 wasn't bad, the Note 4 wasn't bad. But this seems slightly better.
Wireless charging isn't very convenient. It was absolutely not worth losing SD card support, or a replaceable battery. I loaded my music and literally nothing else.
The flip case hasn't stopped my screen from acquiring small scratches. I haven't dropped it. I know when I do it will break. I haven't yet. I'm terrified. I miss the safety of my tempered glass screen protector.
No root means none of my stuff can be restored the way I have done for the last 5 years. Which means I lost some of my streaming apps that have closed access to new users.
This new non-root thing is difficult.
If I could root it, I'd be fine. It's a good phone. But the pen would have brought real functionality and a flat screen that was easier to protect with a case and a screen protector. Even if I didn't really care about the pen. I think it's a more practical choice over the long haul because it will easier to keep alive.
My S5 looks unused after all this time. I will be hard pressed to do the same with this one. I'm not ragging on it, but that's my honest take. If you're coming from a phone that didn't spin your whole world without fail or so much as a peep. You'll love it. But my S5 did. Big shoes to fill, and lots of sacrifices not just related to the phone itself complicating my opinion.
The whole no root thing is killing me with Verizon. The phone's display is stunning it's quick and responsive. Just hare no development.
Sent from my SM-G928V using xda premium

Dead. No boot after battery swap LS992 - Sprint G5

My G5 died on me this weekend after changing the battery.
The swap-able batteries has been my favorite feature on this phone and I do it every day.
This time it was like any other time, I got to 15% charge left and popped the battery out. Put a 100% battery in, clicked the phone back together, mounted the Spigen case but no boot at all. No LED, no vibrate, not even a flicker from the screen.
Tried all three of my batteries but nothing. Used the OEM charger but did not get a charging screen.
Called my girlfriend on the work burner phone, she went through some troubleshooting steps she found on google like pulling the battery and holding the power down. Then she suggested trying to boot into recovery by holding vol- and power. That actually worked! Perfect, some weird bug I thought.
Problem is, I went to swap the battery again late that night (was playing music for a party) and it did it again. This time no dice; won't even boot into recovery and never showed a flicker of life.
Pretty bummed I'm going to lose my pictures and everything from the past couple of weekends. I'm assuming no one has any ideas on how to wake this up?
Also, I am worried about how LG is going to handle the warranty? Sounds like I have to ship it to them. My trusty old SGS3 hard bricked itself (boot loop) shortly before I got the G5 so I'm going back to a Palm Pre. Hello 2009.
My back glass (over the lenses) is cracked but that happened months ago and is probably unrelated. Will LG refuse warranty service? Should I get the rear glass replaced before sending it to LG? Phone has always been in a case and never dropped severely so no scuffs or anything. Back in June I was actually baffled how the rear glass cracked. I was using it as a flashlight for about 20 minutes while working on a vehicle but I never bumped anything... Noticed the glass was cracked after I checked to make sure the light was off.
Anyway, I am having all the luck with this phone. As far as theories as to how the failure occurred, the Spigen NeoHybrid case I have is very tight. I wonder if pushing the case ring off to change the battery everyday flexed the phone causing one of the PMICs to fail?
Jayhawk One said:
My G5 died on me this weekend after changing the battery.
The swap-able batteries has been my favorite feature on this phone and I do it every day.
This time it was like any other time, I got to 15% charge left and popped the battery out. Put a 100% battery in, clicked the phone back together, mounted the Spigen case but no boot at all. No LED, no vibrate, not even a flicker from the screen.
Tried all three of my batteries but nothing. Used the OEM charger but did not get a charging screen.
Called my girlfriend on the work burner phone, she went through some troubleshooting steps she found on google like pulling the battery and holding the power down. Then she suggested trying to boot into recovery by holding vol- and power. That actually worked! Perfect, some weird bug I thought.
Problem is, I went to swap the battery again late that night (was playing music for a party) and it did it again. This time no dice; won't even boot into recovery and never showed a flicker of life.
Pretty bummed I'm going to lose my pictures and everything from the past couple of weekends. I'm assuming no one has any ideas on how to wake this up?
Also, I am worried about how LG is going to handle the warranty? Sounds like I have to ship it to them. My trusty old SGS3 hard bricked itself (boot loop) shortly before I got the G5 so I'm going back to a Palm Pre. Hello 2009.
My back glass (over the lenses) is cracked but that happened months ago and is probably unrelated. Will LG refuse warranty service? Should I get the rear glass replaced before sending it to LG? Phone has always been in a case and never dropped severely so no scuffs or anything. Back in June I was actually baffled how the rear glass cracked. I was using it as a flashlight for about 20 minutes while working on a vehicle but I never bumped anything... Noticed the glass was cracked after I checked to make sure the light was off.
Anyway, I am having all the luck with this phone. As far as theories as to how the failure occurred, the Spigen NeoHybrid case I have is very tight. I wonder if pushing the case ring off to change the battery everyday flexed the phone causing one of the PMICs to fail?
Click to expand...
Click to collapse
Will it boot into download mode?
Nick216ohio said:
Will it boot into download mode?
Click to expand...
Click to collapse
Nope... Won't boot into recovery either.
My LG G5 also died !! Like every day, I changed the battery, tried to power it on, and no sign, it just died !! It's 2 weeks old !!!
F*** LG !!!!!!!

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