Water in my Z2 Screen ! - Xperia Z2 Q&A, Help & Troubleshooting

well as the tittle said, there is water in my Z2 screen......
I wash my phone on bathroom with cold water like 30 secs... then I dry it using the toal... and later i started to blow air at the buttons, like power, volume and even the speakers. later I saw some kind of transparent spot inside mi screen at the right side of the screen.... The phone works fine camera, speakers, everything is working fine... touchscreen etc. but I dont know what to do with that water. maybe hairdry? rice? what else?

You used blower and push water around side keys with high pressure air into lcd panel.
I work in mobile service center and dismantle too many xperia Z series, these are water resistance, not water proof
Never use blower again, your phone dry water itself after a few hours

pedramgolchin said:
You used blower and push water around side keys with high pressure air into lcd panel.
I work in mobile service center and dismantle too many xperia Z series, these are water resistance, not water proof
Never use blower again, your phone dry water itself after a few hours
Click to expand...
Click to collapse
well after I dry the phone using the taol, with my mouth I blow some air on the keys..... Now I am using rice and hairdry and almost 90% of the water is gonne, some little white dots are missing....

Hey check if the water damage indicator is still white. I believe it's inside the micro sd card slot and the micro sim slot. If they are still white, go to Sony and tell them that you just wash the phone in tap water for awhile and dried it using a cloth. They should bring in to service it and it should be out pretty soon. Good luck!
Sent from my D6503 using XDA Free mobile app

Plain Water said:
Hey check if the water damage indicator is still white. I believe it's inside the micro sd card slot and the micro sim slot. If they are still white, go to Sony and tell them that you just wash the phone in tap water for awhile and dried it using a cloth. They should bring in to service it and it should be out pretty soon. Good luck!
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
yeh, the water damage indicator is still white....

pedramgolchin said:
You used blower and push water around side keys with high pressure air into lcd panel.
I work in mobile service center and dismantle too many xperia Z series, these are water resistance, not water proof
Never use blower again, your phone dry water itself after a few hours
Click to expand...
Click to collapse
but Sony says these are waterproof

I wash my z2 every week, so far no problem

You should nvr use a blower to blow water out as It could actually blow the water deeper into the phone.
Instead use a vacuum cleaner.
Leave your phone in rice for around 3-5 days with all ports open and micro sd card and Sim card taken out. ( that was the amount of time I used when I couldn't turn on my phone at all after dipping into a waterfall ?)
That ought to get all The Water out.

well after about 8 days on trying to fix the phone, I used Hair dryer, rice , etc. there was still some moisture on the screen, like white little dots, so I decided to sell the phone that way.. and now I got a new Z2 black color. now I dont know if I should wash my phone....I am afraid of water now for phones.....

I wash my z2 every time that I go bath
Don't hesitate on this, just when you wash it, don't use blower etc

pedramgolchin said:
I wash my z2 every time that I go bath
Don't hesitate on this, just when you wash it, don't use blower etc
Click to expand...
Click to collapse
can you tell us about the presure sensor the phone have? how it works on your phone?

Related

My water damage solution?

Turn on everything( GPS, 4G radio and such) download a new rom and play music through the speaker
I'm hoping to overheat the phone enough to evaporate all the water haha
Well I'll see how it goes and ill report back soon
Sent from my toilet dunked PG86100 using xda premium
Stick a cut off qtip in the headphone jack (so rice doesn't get jammed in there) and throw it in a plastic sandwich bag filled up with rice, will work much better. Heat + water + electronic will just fog up the screen. Leave it in a bag of rice for a few days, battery out.
Seriously. I had water dripping from my MP3 player, and it's been working for a good year after that, because of rice.
BlaydeX15 said:
Stick a cut off qtip in the headphone jack (so rice doesn't get jammed in there) and throw it in a plastic sandwich bag filled up with rice, will work much better. Heat + water + electronic will just fog up the screen. Leave it in a bag of rice for a few days, battery out.
Seriously. I had water dripping from my MP3 player, and it's been working for a good year after that, because of rice.
Click to expand...
Click to collapse
That^
It worked for my key fob that got lost in the snow for 3 months.
BlaydeX15 said:
Stick a cut off qtip in the headphone jack (so rice doesn't get jammed in there) and throw it in a plastic sandwich bag filled up with rice, will work much better. Heat + water + electronic will just fog up the screen. Leave it in a bag of rice for a few days, battery out.
Seriously. I had water dripping from my MP3 player, and it's been working for a good year after that, because of rice.
Click to expand...
Click to collapse
I've done that before but it wasn't exciting haha I thought I'd try this for some laughs but its actually working my cameras lenses that were foggy and aren't now and I keep catching some moisture in the housing
Sent from my PG86100 using xda premium
Ahhhhhhh! No no no!
Take the battery out quick quick quick! If you have water damage the first thing you do is remove power to the device! Water isn't what damages an electronic device. In fact water itself in its purest form H2O isn't even an electrical conductor. Water conducts electricity when something is dissolved in it and the ions dissociate, allowing charge to be carried through the water. Therefore if there is a salt, or something, or in this case dust, it will be able to conduct electricity, which if two points of contact in the device are shorted it can be powerful enough to destroy it.
The rice thing can sometimes work, but if the device had a lot of water get inside it there will be water in all the nook and crannies, even inside the processor. If the physical damage is already done to one or many pieces of the electronics there may not be any fixing it.
However, there is always a possibility that the ionized water is shorting circuits and hasn't damaged anything yet. If the device is to the point where it will no longer turn on, or screen appears dead you have nothing to lose in trying to fix it. I have saved several devices in the scenario I just mentioned using a mild solvent. You need to find a tear down guide to disassemble it. When you have it taken apart you can soak each individual part in isopropyl alcohol. You need to use the purest isopropyl alcohol you can find, ideally 100% isopropyl alcohol so it doesn't contain ANY water. However if you can't find a place to get that quickly, locally, for low cost use 91% isopropyl alcohol from Walmart or any drug store. I have used that concentration to successfully cure two devices that wouldn't turn on after water damage.
Put the alcohol in a large enough container that the parts fit in, and completely submerge the parts, may even need to include the battery in the solution. Leave it there about ten minutes, occasionally swirling to get the alcohol deep inside everything, processor, etc. Then remove it from the alcohol and let it AIR dry. To be ultra safe let it air dry for twenty four hours. You can then reassemble the device and test.
Alcohol is very volatile in air, so it evaporates very quickly (specially if that air is heated). Water and alcohol are miscible, so it will remove the water from inside every part. Good luck!
Just take your phone back to sprint and get another....Im going to assume you have insurance. Why take a chance that the phone could sustain some long term damage? Get a shiny brand new one and call it a day..
SBERG117 said:
Just take your phone back to sprint and get another....Im going to assume you have insurance. Why take a chance that the phone could sustain some long term damage? Get a shiny brand new one and call it a day..
Click to expand...
Click to collapse
I would agree with that but he/she might not have $100 to drop around for a new insurance replacement phone. I have heard though of some repair centers replacing water damaged phones with a sprint ordered replacement as long as the phone works.
Sad Panda is 100% correct on the alcohol, so follow his directions! Alcohol has a high affinity for water and acts as a drying agent, drawing the water out of every corner and crevice.
oldjackbob said:
Sad Panda is 100% correct on the alcohol, so follow his directions! Alcohol has a high affinity for water and acts as a drying agent, drawing the water out of every corner and crevice.
Click to expand...
Click to collapse
+1 sad panda to save the day
Sent from my PC36100 using xda premium
The only sensible thing to do would be to do what sad panda posted. What you're doing is just retarded.
I agree. I've been doing this for years on laptops. It also works well off you spill coke or tea on it. It also helps to brush off the components with a toothbrush while soaking them in alcohol.
Sent from my PG86100 using XDA App
Bag of rice will work 99.9% of the time. Depends on how much water it got will depend on how long u need to leave it in there. If it still turns on overnight should work. Take battery off and seal it up.
Sent from my PG86100 using XDA App
Hate to say it but it actually worked... No fog on the lenses, no foggy screen, capacitive buttons all work and respond, speakers sound just like they did before, I know it might just be dumb luck but it worked out and there's no visible signs of condensation I'm the phone so I'm a happy camper
I've done all the alcohol disassembling before but I only had a T6 instead of a T5 torx and I'm a broke college student so I didn't have rice so I tried my way and it worked! so continue with the bashing if you will
(Btw I have TEP but trying something new felt like a better thing to do than waste $100 on a 1.5 hboot replacement)
Sent from my PG86100 using xda premium
thatguy11285 said:
I'm a broke college student so I didn't have rice so I tried my way and it worked!
Click to expand...
Click to collapse
Dude, a bag of rice is like four dollars.
But your idea is possibly the worst thing you could do for a phone. ONLY reason it worked is because evidently the water didn't seep in enough to cause enough damage.
Running power through a wet phone is the easiest way to kill it. Don't count on it working again for you in the future, you're lucky as hell.
Wow! So happy for you that it worked, don't try it again though! Even for a broke college student a liter of alcohol is two bucks. There are lots of nice guys on here. Even I would have sent you my torx drivers for free to help you out!
Glad everything is a ok! Good job! Phew!
This is hilarious.
Sent from my PG86100 using xda premium
If you have nothing to lose put the phone in bleach. it will bleach the water strip thing back white and leave the red lines. Let it dry then take it to sprint.
but only use this as a last resort. lol
eastside08 said:
If you have nothing to lose put the phone in bleach. it will bleach the water strip thing back white and leave the red lines. Let it dry then take it to sprint.
but only use this as a last resort. lol
Click to expand...
Click to collapse
To my knowledge this won't get the sticker back to white and still maintain the original red lines. Those stickers work just like litmus paper works, they react over the neutral range of the pH scale. Bleach should react with the red chromophores but I just don't see how it will turn from solid red to anything but solid white, or worse a solid pink.
Have you personally tried that? Also bleach is chlorine + water + uhhh, hypochlorite at equilibrium. Since that is the case, the dissociation of ions have the same property as water and salt, or water and dust as I described before, so as long as one understood you are making the water damage worse, you could do that....your electronic device would likely burn up when electricity was applied again.
Just throw it in the microwave. I'd set the microwave to "defrost" though, just to play it safe.
Sent from my PG86100 using XDA App
flonker said:
Just throw it in the microwave. I'd set the microwave to "defrost" though, just to play it safe.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
+ 1
Sent from my PG86100 using xda premium

[Q] Moisture in camera :(

Well i recieved my z2 yesterday and immediately and possibly stupidly wanted to test the waterproof aspect of it, i dunked it in a bowl of cold water for no more than 30 seconds however i more have moisture in my camera lens. I've let it try and dry out even left it in rice all last night with the flaps open and the moisture is still there, thing is the flaps were sealed properly so i have no idea why this has happened. Just hoping i haven't knacked the phone on the first day if having it, any ideas on how to fix it? Thanks
chucklz_smiley said:
Well i recieved my z2 yesterday and immediately and possibly stupidly wanted to test the waterproof aspect of it, i dunked it in a bowl of cold water for no more than 30 seconds however i more have moisture in my camera lens. I've let it try and dry out even left it in rice all last night with the flaps open and the moisture is still there, thing is the flaps were sealed properly so i have no idea why this has happened. Just hoping i haven't knacked the phone on the first day if having it, any ideas on how to fix it? Thanks
Click to expand...
Click to collapse
Exactly same thing happened to me, except my phone is now dead too. Going back to the vendor with it today. Hopefully they'll be cool about it, but I'm expecting an argument although this should be covered by DOA rules in the first seven days.
Quist said:
Exactly same thing happened to me, except my phone is now dead too. Going back to the vendor with it today. Hopefully they'll be cool about it, but I'm expecting an argument although this should be covered by DOA rules in the first seven days.
Click to expand...
Click to collapse
Im tempted to take mine to a shop and see what they say good i love the phone but atm the camera is no use :/ should they take it back?
chucklz_smiley said:
Im tempted to take mine to a shop and see what they say good i love the phone but atm the camera is no use :/ should they take it back?
Click to expand...
Click to collapse
Bought mine from a local online vendor that also has brick-and-mortar shops and wanted to check their info online first. They say water exposure voids the warranty of all their products, but refer to the manufacturer's warranty info. But I have no such info in my box, but instructions say that if water is found inside the casing it voids the warranty. Therein lies the rub - if your waterproofing doesn't work, you're gonna get water inside the thing.
Anyway, waiting to hear back from Sony. Another potential issue I have is that under my Imei info on their support site my warranty went out in July 2013 - before the phone was even made or launched. Hoping Sony will be reasonable with this. I decided not to involve the vendor, but I might have to try.
"cold water" - Explains it all.
KyleSforza said:
"cold water" - Explains it all.
Click to expand...
Click to collapse
How does that explain anything?????? would it be better in boiling water???? If you can find me something from sony that says the waterproofing only works in water within a certain temparature range, then i will accept that cold water explains it all....... as it is the temp of the water explains sod all!!!!!!
On a lighter note, im kinda glad my mates been away all week so haven't been able to dunk it in his fishtank....... not sure that i want to now lol
numskull said:
How does that explain anything?????? would it be better in boiling water???? If you can find me something from sony that says the waterproofing only works in water within a certain temparature range, then i will accept that cold water explains it all....... as it is the temp of the water explains sod all!!!!!!
On a lighter note, im kinda glad my mates been away all week so haven't been able to dunk it in his fishtank....... not sure that i want to now lol
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Evaporation
Tested under Fresh water :
http://www.static.xperiablog.net/wp...hy_waterproof_a_smartphone_printres-01-01.jpg
KyleSforza said:
http://en.wikipedia.org/wiki/Evaporation
Tested under Fresh water :
http://www.static.xperiablog.net/wp...hy_waterproof_a_smartphone_printres-01-01.jpg
Click to expand...
Click to collapse
What are you on about???
Water can be fresh and cold.
le_lutin said:
What are you on about???
Water can be fresh and cold.
Click to expand...
Click to collapse
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
KyleSforza said:
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
Click to expand...
Click to collapse
You're not making much sense I'm afraid.
KyleSforza said:
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
Click to expand...
Click to collapse
Ehm I'm not a good at science, but when you get water outside of your glass of cold water is because of the moist in the air is cooled down from gas to liquid form.
Sorry for bad explaining, I am not good with the english terminology.
Xernoxis said:
Ehm I'm not a good at science, but when you get water outside of your glass of cold water is because of the moist in the air is cooled down from gas to liquid form.
Sorry for bad explaining, I am not good with the english terminology.
Click to expand...
Click to collapse
You are correct. Water droplets formed outside of a chilled glass is caused by condensation which is when gas is changed to liquid. Condensation formed on lens is usually caused by a drastic change in temperature long enough to cause condensation.
On topic, when dealing with camera lens for DSLRs, you want to allow your gear to adjust to the temperature when going from a really cold environment to a warm environment or vice versa. One way I know if allowing your gear to adjust is to place them in pouches or bags and bring it into the other environment to let it adjust then take them out.
In this case, the phone going from a warm environment (the room) to a cold environment (the water) may have caused condensation to build up. I've gotten condensation build up before in my old iphone 3gs. I THINK I got rid of it by using a blow dryer to blow on the lens and I just let the phone sit for awhile. Eventually the condensation went away.
I filmed the water test of my phone - when it failed miserably with bubbles rushing out of the bottom of the screen as water rushed in - after some hassles with Sony's repair request system, I finally got the local Sony reps to call the repair shop and send a shipping label. Sent in the phone with a note referring to the video and had a replacement phone before the end of the week. At the end of the day, I'm very pleased with Sony's handling of the matter.
Quist said:
I filmed the water test of my phone - when it failed miserably with bubbles rushing out of the bottom of the screen as water rushed in - after some hassles with Sony's repair request system, I finally got the local Sony reps to call the repair shop and send a shipping label. Sent in the phone with a note referring to the video and had a replacement phone before the end of the week. At the end of the day, I'm very pleased with Sony's handling of the matter.
Click to expand...
Click to collapse
Update to my case, unfortunately the replacement unit suddenly has moisture in the lens after a visit to the pool. This track record is getting me down now. Two phones rated at IP58 and both get water on the inside.
My friend just returned from a vacation to Greece where he took his Z1. He wanted to shoot videos in the pool at the hotel. This is the result:
Unfortunately he got moisture inside the camera and flash.
Fortunately he was able to blow warm air inside with a hair dryer and get rid of the moisture.
Unfortunately his screen started to malfunction 2 days later (he doesn't know if it's related to moisture or not)
Fortunately he still has warranty
Unfortunately the warranty is not with Sony but with a mobile carrier
raducanmihai said:
My friend just returned from a vacation to Greece where he took his Z1. He wanted to shoot videos in the pool at the hotel. This is the result:
Unfortunately he got moisture inside the camera and flash.
Fortunately he was able to blow warm air inside with a hair dryer and get rid of the moisture.
Unfortunately his screen started to malfunction 2 days later (he doesn't know if it's related to moisture or not)
Fortunately he still has warranty
Unfortunately the warranty is not with Sony but with a mobile carrier
Click to expand...
Click to collapse
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
shaf46 said:
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
Click to expand...
Click to collapse
Agree with this method of getting rid of moisture in the camera. Only problem is that a phone that is supposed to be IP58 shouldn't get water in it so you have to dry it out every time it gets wet. I'm going to try and return my phone again and get another replacement.
Quist said:
Agree with this method of getting rid of moisture in the camera. Only problem is that a phone that is supposed to be IP58 shouldn't get water in it so you have to dry it out every time it gets wet. I'm going to try and return my phone again and get another replacement.
Click to expand...
Click to collapse
of course my friend this is defective device and do keep pictures of the defects as a proof and return it
shaf46 said:
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
Click to expand...
Click to collapse
As I said, it's my friend's phone (Z1), not mine. I have a Z2. He took it to warranty and he didn't mention anything about moisture in the camera or hair dryer.
shaf46 said:
of course my friend this is defective device and do keep pictures of the defects as a proof and return it
Click to expand...
Click to collapse
I agree with your assessment as the device being defective. I know that the hatches were closed and that coupled with the IP58 leads to the conclusion that it's defective if water got in some how. But here's the rub - although the onus should be on the vendor to bear the burden of proof, manufacturers of these devices have covered their backsides by not adjusting their warranty terms to allow coverage of water damage even though they market the devices as waterproof and water resistant. How can they do that? Well they design in an "out" for themselves by putting hatches on the things. Suddenly, they shift the burden of proof to us consumers.
My first device sucked in water like a sponge. Proving this on film was an easy match as you could see bubbles pouring out of it as water poured in.
My second device showed no problems in the same test over about 5 mins in a pitcher of water. Then after a day at the waterpark, the lens fogged over. I dried it our in rice and redid the water pitcher test - nothing. I even left it in the water for a good 15 hours and it kept working and showed no fog on the lens. Then, hours later as I began using it again and a temperature differential arose between the air in the phone and the temp outside, it fogged over, proving that a drop or two of water got in some how.
So now I'm in a bind. The phone keeps working through all the tests I put it through and water invasion is so slight that it only shows up in use after taking it out of water and comes and goes. Still, as soon as I take it to the pool or lake, I won't be able to rely on the camera working right. Catch-22.

Took the phone for a swim - Screen Damaged !!

So I took my Z ultra for a swim in the pool and took some pretty nice photos with Aqua Camera Light (https://play.google.com/store/apps/details?id=am.tir.z.proximitycamera) and took some nice Video as well
Anyways, after I finished I left the phone in the Sun to dry (30 Degree Celcius) and I kept on swimming when I came back I found the phone was still making random touches like the screen was still wet, but of course it was dry as a desert!
I checked the white water mark under the flaps and it was still white, supposed to turn pink if water damage had occurred.
When I got home and took a closer look at the phone it seems there is moisture on the entire right side of the screen either under the screen protector I had applied on the screen (not the factory one, another one I fitted on top of that) or dare I say it, under the screen it's self :crying::crying:
What I have now done is switched the phone off, put it in a bowl of rice (to suck out the moisture) and left outside in the sun.
Any ideas why this happened or what I can do to fix it?
Why this happened? You said it yourself. You've fitted a 3rd party screen protector on top of the original one, and there's no way the one you put on is as tightly fitted as the original, thus letting water in between the two protectors, and then you'll experience this behavior. I think. Pure speculation from me, but it's logical.
Sent from my C6833_GPe using Tapatalk
The reason I installed this 3rd party screen protector is to use a Pen as a stylus, scratches the hell out of the screen, so I thought I'd install that to protect the screen
The thing that worries me is, if the screen is off and it's all black and I look at the screen from different angels i can't see any moisture, when I turn screen on and I look at the screen you can clearly see the moisture! Does this mean it's under the screen it's self ?
So I took the screenprotector off and it is as I feared, the water is under the screen not the protector!
I'm very disappointed from Sony, how can this happen!
Anyways, put the phone back into the bowl of rice and out into the sun
So I took the screenprotector off and it is as I feared, the water is under the screen not the protector!
I'm very disappointed from Sony, how can this happen!
Anyways, put the phone back into the bowl of rice and out into the sun
vivalamoza said:
So I took the screenprotector off and it is as I feared, the water is under the screen not the protector!
I'm very disappointed from Sony, how can this happen!
Anyways, put the phone back into the bowl of rice and out into the sun
Click to expand...
Click to collapse
You should put phone and rice in a sealed plastic bag so rice can draw moisture out.
and open the flaps if you havn't alrady
Check your screen if it is glue tight to the phone,make sure your USB cap and micro SD cap rubber ring still good,some are loose and water get in easily.
Sent from my C6833_GPe using XDA Premium 4 mobile app
vivalamoza said:
So I took the screenprotector off and it is as I feared, the water is under the screen not the protector!
I'm very disappointed from Sony, how can this happen!
Anyways, put the phone back into the bowl of rice and out into the sun
Click to expand...
Click to collapse
Ouch! That gotta hurt. You would think that a "waterproof" gadget would indeed be waterproof. I don't think any OEM should sell and market a product as waterproof when it's not always the case. The fact that the warranty doesn't cover water damage on a waterproof product, says it all doesn't it? Sony knows that they can't guarantee waterproofness, so they refuse to cover it. (this includes all OEMs and not just Sony)
- SONY: "Go ahead and jump!"
- YOU: "But.. but will the parachute open?"
- SONY: "Yes, it's totally cool"
- YOU: "Alright, but you're covering the hospital bills if it fails"
- SONY: "Ehm.. no."
Not that comforting is it?
Sent from my C6833_GPe using Tapatalk
LOL @ LordManhattan
So the phone is till in the bowl of rice out in the sun for the second day now, but yesterday somehow I found the phone had turned on (maybe due to an alarm or something) I switched it off and put it back, will check it when I get home today, hope the Vapour goes away.
I think what may have caused the vapour under the screen was me trying to dry off the phone in the sun when the heat was 30 degrees celcius, maybe the water evaporated due to the heat and went under the screen!
I'll let you know what happened when I get home.
I personally took mine into the pool last Friday, here in Italy (in Verona, Veneto precisely): there were 34 Celsius degrees.
Water was cool, I stayed in for like 20 minutes, took many pics with touch block+volume button as shutter, videos as well.
As I went out the phone was dry as before entering, I don't know why would you dry a phone that's all metal and glass, water slips off it the moment you take it out the water. It's not like it's a sponge or a piece of cloth or anything.
The time "drying" in the sun was definitely the culprit here. And why you left it in the sun and with the screen ON? To make it even hotter??
And hey, with 34 degrees, in and out of the water and 20 minutes of continuous photos and videos made the phone hot as a furnace, so, again, it definitely DID NOT need drying.
Sent from my C6833 using Tapatalk
So here's the update:
So I took the phone out of the rice after 3 days and 90% of the vapor under the screen is gone, just a small spot in the bottom right hand corner left
BUT
after charging the phone and using it for a couple of minutes, the screen started shaking, not flickering, shaking, so everything displayed on the screen is shaking up and down!
Any ideas what can be causing this ?!
vivalamoza said:
So here's the update:
So I took the phone out of the rice after 3 days and 90% of the vapor under the screen is gone, just a small spot in the bottom right hand corner left
BUT
after charging the phone and using it for a couple of minutes, the screen started shaking, not flickering, shaking, so everything displayed on the screen is shaking up and down!
Any ideas what can be causing this ?!
Click to expand...
Click to collapse
I'm guessing that water damage would cause that [emoji12] Is the moisture indicator white or red? (the one under the right flap)
Sent from my C6833_GPe using Tapatalk
LordManhattan said:
I'm guessing that water damage would cause that [emoji12] Is the moisture indicator white or red? (the one under the right flap)
Sent from my C6833_GPe using Tapatalk
Click to expand...
Click to collapse
It's white
vivalamoza said:
It's white
Click to expand...
Click to collapse
Hmm... Then it would probably be best if you send it in for repairs after you've removed all of the moisture under the screen. It hasn't triggered the indicator, meaning your warranty is still valid. Your screen is obviously not functioning well, so I would grab the chance and get the screen swapped. Try getting the defect on film or something and also be sure to get the white indicator on film, so you'll have proof that it isn't water damaged.
Sent from my C6833_GPe using Tapatalk
That's what I'm gonna do, problem is I bought this from Google play store in the USA and currently I'm in Egypt and Google doesn't sell devices here so I can't repair it in warranty
I'm gonna take it to the local Sony dealership to be fixed and I'll have to pay for it myself since they don't guarantee Google play edition devices
vivalamoza said:
That's what I'm gonna do, problem is I bought this from Google play store in the USA and currently I'm in Egypt and Google doesn't sell devices here so I can't repair it in warranty
I'm gonna take it to the local Sony dealership to be fixed and I'll have to pay for it myself since they don't guarantee Google play edition devices
Click to expand...
Click to collapse
Ouch! Well in that case you're right. You'll have to pay, so let's hope it won't be a ridiculous amount (but we all know it will be).
Sent from my C6833_GPe using Tapatalk
350 $ !!!! They told me the screen needs to be changed and that will cost 350$ !
I will take it to be repaired somewhere else !
vivalamoza said:
350 $ !!!! They told me the screen needs to be changed and that will cost 350$ !
I will take it to be repaired somewhere else !
Click to expand...
Click to collapse
Yeah, we all saw that one coming, haha. It's a 6.44 inch 1080p panel after all, and that ain't cheap. You can of course buy the panel and do the work yourself, but I don't recommend that if you've never done it before.
Sent from my C6833_GPe using Tapatalk
vivalamoza said:
350 $ !!!! They told me the screen needs to be changed and that will cost 350$ !
I will take it to be repaired somewhere else !
Click to expand...
Click to collapse
You might as well buy a new one and sell that one for parts.

[Q] Xperia Z2 water damaged

On Tuesday, I partially immersed my Xperia Z2 in water and somehow water got in [I am positive the flaps were sealed tightly (As a matter of fact, I didn't even submerge that part.)] I immediately turned the phone off and shook some water out of it and placed it in the sun. A few hours later, I turned on the device to find water in the display. I again turned it off and placed it in a box of rice and silica gel.
So today is the second day after the disaster. The phone seems to be functioning properly and I GUESS some of the water dried out.
SO this is what the display looks like as of now. (I attached an image)
Now, I don't know if this is just water (I believe that's what it is) or if the display is just damaged and I need to get it replaced?
I would really appreciate any kind of help
tendollarswag said:
On Tuesday, I partially immersed my Xperia Z2 in water and somehow water got in [I am positive the flaps were sealed tightly (As a matter of fact, I didn't even submerge that part.)] I immediately turned the phone off and shook some water out of it and placed it in the sun. A few hours later, I turned on the device to find water in the display. I again turned it off and placed it in a box of rice and silica gel.
So today is the second day after the disaster. The phone seems to be functioning properly and I GUESS some of the water dried out.
SO this is what the display looks like as of now. (I attached an image)
Now, I don't know if this is just water (I believe that's what it is) or if the display is just damaged and I need to get it replaced?
I would really appreciate any kind of help
Click to expand...
Click to collapse
i have the same i take it to reparation, he do his best to get water out of panel but still there is some point shown in white color
generally its not disturb me :good:
jakobdz said:
i have the same i take it to reparation, he do his best to get water out of panel but still there is some point shown in white color
generally its not disturb me :good:
Click to expand...
Click to collapse
Can you please attatch a picture (or maybe email it to me at [email protected]) just so I can see what the display looks like..
Did you like try to do anything on your own with the phone to dry the water out or something?
Also, how long was your phone wet before you took it to the technician?
-Thank you
tendollarswag said:
Can you please attatch a picture (or maybe email it to me at [email protected]) just so I can see what the display looks like..
Did you like try to do anything on your own with the phone to dry the water out or something?
Also, how long was your phone wet before you took it to the technician?
-Thank you
Click to expand...
Click to collapse
look to pics and try to zoom theme to the area where i design circle.
http://im78.gulfup.com/rtvHlT.jpg
http://im45.gulfup.com/qT6jI3.jpg
http://im78.gulfup.com/VjhyYl.jpg
http://im78.gulfup.com/EHJ8AF.jpg
yes i let it one night in pocket of rice in the next day it take it to technician, about 4 hours he call me, he said that he do their best to get water out panel but still there this little white Bubbles, just appear in light colors
jakobdz said:
look to pics and try to zoom theme to the area where i design circle.
yes i let it one night in pocket of rice in the next day it take it to technician, about 4 hours he call me, he said that he do their best to get water out panel but still there this little white Bubbles, just appear in light colors
Click to expand...
Click to collapse
Wow, that is such minor damage!
Thank you for sharing the pics
I thought the Z2 is water proof. Isn't it ?
kalda01 said:
I thought the Z2 is water proof. Isn't it ?
Click to expand...
Click to collapse
Some Z2s have a slightly open area between their frame and the screen. It's a manufacturing defect.
Does this defect exist even in recently manufactured units? I mean once Sony became aware of the defect they didn't bother correcting the manufacturing flaw ?
Every-time I submerge my Z2 underwater.. more or less 10cm- 20cm there is some condensation buildup on the cameras and flash. All flaps are closed, is this normal??
Here's mine after some water splash, I didn't even submerge the phone.
I tried to make the water dissappear by playing some games so the device gets hot, then I put it on the magnetic charger and the next morning the water was gone.
Warranty should cover it but I just didn't want to be without the phone for 3 weeks
Sent from my Xperia Z2
kalda01 said:
Does this defect exist even in recently manufactured units? I mean once Sony became aware of the defect they didn't bother correcting the manufacturing flaw ?
Click to expand...
Click to collapse
I'm not sure but I got mine a couple of days ago
slangza said:
Every-time I submerge my Z2 underwater.. more or less 10cm- 20cm there is some condensation buildup on the cameras and flash. All flaps are closed, is this normal??
Click to expand...
Click to collapse
That's not a good sign, it means water got into the phone, I wouldn't submerge it ever again if I was you
Sent from my Xperia Z2
slangza said:
Every-time I submerge my Z2 underwater.. more or less 10cm- 20cm there is some condensation buildup on the cameras and flash. All flaps are closed, is this normal??
Click to expand...
Click to collapse
Nope, that shouldn't happen to a water-proof phone at all.
Jiyeon90 said:
That's not a good sign, it means water got into the phone, I wouldn't submerge it ever again if I was you
Sent from my Xperia Z2
Click to expand...
Click to collapse
Pretty bad waterproofing then! I also have a bit of moisture on the screen.
Will be leaving the phone overnight in rice, hoping it helps!
Jiyeon90 said:
Here's mine after some water splash, I didn't even submerge the phone.
I tried to make the water dissappear by playing some games so the device gets hot, then I put it on the magnetic charger and the next morning the water was gone.
Warranty should cover it but I just didn't want to be without the phone for 3 weeks
Sent from my Xp;eria Z2
Click to expand...
Click to collapse
Much easier way: place the phone in an air-tight container filled with rich (or even silica gel). Works like a charm!

is this phone even waterproof?!

I recently installed a screen protector that requires dipping in soapy water before applying and that I did.
This device is supposedly IP68 but after I applied the screen protector the phone went crazy!! screen turned off, no touch... after a couple hours screen back on but phone is buggy when it boots, laggy boot logo and touch after 1 full day still isnt responding!! Not to mention I hear camera noise (the one you hear when launching camera app) every time I boot the phone as if its launching camera as well?? WTH is this?? anybody got any suggestions? I placed the phone in a rice bowl and waiting for more hours or days to try it again but anybody faced similar issues? is my device broken because of this??? isnt it supposed to be water proof?!
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Click to expand...
Click to collapse
Baths are generally taken with water only. You shower before getting in the tub so I think you're right about the soap changing the water tension.
​3 days ago (8 sept) my Xperia 1 died. I used to wash it regularly in the shower (and a little soap), then that day, a couple of hours after shower, simply turned off. No lights, no charging indicator, no screen, nada. This is really a sad week for me... And sad to say im moving to Samsung
I only could think in blaming the shower.. And if you ask why i washed regularly my phone, is that i work at a hospital er.
wasn't first time i washed it with little soap, practically did it every day, for 5 months. And it's weird my phone suddenly died hours after the shower.
Weird, same problem practically same day. Planned obsolescence??
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Click to expand...
Click to collapse
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
madshark2009 said:
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
Click to expand...
Click to collapse
My bad, I understood you dipped the phone, I found that weird but who am I to judge? xD
There is no way some water on the screen that is just glass, or even into the speaker cut could break your phone, even non IP phone will not have problems with that.
Did you try to remove the screen protector? It would be the first thing to do, since it's the only new thing that could mess with the touch screen. And a bad screen protector could easily do that.
If you have already removed the screen protector and the phone is still bugged, then I really don't know what happen. I would try to use the warranty and ask a repair from Sony. In Europe there is a 2 year manufacturer warranty, so any Xperia 1 should still be able to use it. Dunno where you are from and what are the conditions there.
And yes, often it's written in the user manual that waterproofing is just against accidental immersion, and are not meant to go into a pool, and especially not into sea water (salt is the worst thing you will commonly find for electronic and generally any metal that can oxidize).
There were case of advertising showing phone taking photo under sea water, but with warranty void if done, written in the user manual...

Categories

Resources