[Q] Google Play always crashing - Moto E Q&A, Help & Troubleshooting

my phone is rooted and my bootloader is unlocked.
Everytime i download a game or an app thats big, it force closes. for example i downloaded 'The Wolf Among Us' i clicked the download button and my Play Store just crashed.
I did the following
1)Deleted data and cache and reboot - not working
2)i went to CWM and clear Cache and Dalvik Cache
Plz reply

Do you have sufficient free memory to install the specified app.

Related

How to fix market force close on LEWA ROM

i installed market apk 3.4.4 as there is no market in lewa,,,, wiped its cache ,,
was able to download,,but at end of downloading it shows force close and the application doesnt installll,,,
i wiped data from system<<manage application...
but of no use,,, any help????
flash proper gapps.
http://cmw.22aaf3.com/gapps/gapps-gb-20110828-signed.zip
mount system and data before flashing

Getting error trying to download from Play store... error 492

I just downloaded the Saurom Rom and flashed it (full wipe) and the Att fix and flashed it.
I keep getting "could not download due to an error (492)" when I try to download things from the market.... can anybody help on what the problem is and how to rectify it?
Make a backup in case and wipe 2x and flash again. Worked for me.
Sent from my SGH-I717R using XDA
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thanks for this easy solution to the problem.
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thank you! This fixed the same issue I was having! :good:
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thank you very much! This helped me alot! I tried everything and got almost crazy!
Hi guys. I tried but it didn´t work for me.
This issue has been driving me mad as I didn´t only tried this method but a couple more of them forums elsewhere.
Everything started when I tried a CM9 on my galaxy mini and went back to CM7 due to the awful performance of CM9 on this device. Not to mention that having installed S2E is a must in such a small device, and I suspected that problems may come from here, because the party started just when I Install the S2E app.
Note that the partitions, which I suspected were triggering this issue, were "suppousedly" properly formatted: Main one as FAT32, EXT one as EXT4 (In order to allow S2E mounting it as such within its settings)
After installing this app, everything goes nice and smooth until I reboot the device again. So the steps I followed before the crash were:
1- Install S2E
2- Reboot to save changes and start using the ext partition
3- Once there I can install every single app I need.
4- On reboot the 492 error is there I can´t install apps anymore (Not even backups)
5- Then, I follow this guide which worked for many:
Originally Posted by manchoi44 View Post
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
6- Once rebooted, I go back to googleplay and try to update/install an App and this time the 492 error is solved indeed, not there anymore! (yipeee ) but what I get instead is a partial reboot and the aplication cant install either .
So after following this guide, I´m still stuck in the same step: "Just can´t install any app" (Not even previuosly backed up apps)
I tried this as well as seen in forums elsewhere:
1- Settings>Manage Aplications>All
2- Delete Google PlayStore and Google Framework Services data+cache
3- Reboot in recovery mode
4- Wipe cache partition and Dalvik cache (No need to factory reset)
It gave me same results.
Flashing a different Cyanogen or going back to Factory Values didn´t fix this error either.
I even bricked the phone 3 times trying to flash to factory values... or whatever I was doing as frustration drove me mad.
So, I finally switched to a different SD card, flashed to a new CM7, installed S2E and so on and everything is working fine as it should now.
Veredict: Stop beating around the bush; Error 492 means you have damaged your SD card (At least on my case) and in spite it still is usable to some degree, it has become useless to work along S2E as this soft should require something from the SD that still remains a mistery to me, after hours an hours trying to fix this Error 492 issue.
Buy a new SD card and start over.
Hope this helps others having same issue.
Regards
:victory:
mulenguezt said:
Hi guys. I tried but it didn´t work for me.
This issue has been driving me mad as I didn´t only tried this method but a couple more of them forums elsewhere.
Everything started when I tried a CM9 on my galaxy mini and went back to CM7 due to the awful performance of CM9 on this device. Not to mention that having installed S2E is a must in such a small device, and I suspected that problems may come from here, because the party started just when I Install the S2E app.
Note that the partitions, which I suspected were triggering this issue, were "suppousedly" properly formatted: Main one as FAT32, EXT one as EXT4 (In order to allow S2E mounting it as such within its settings)
After installing this app, everything goes nice and smooth until I reboot the device again. So the steps I followed before the crash were:
1- Install S2E
2- Reboot to save changes and start using the ext partition
3- Once there I can install every single app I need.
4- On reboot the 492 error is there I can´t install apps anymore (Not even backups)
5- Then, I follow this guide which worked for many:
6- Once rebooted, I go back to googleplay and try to update/install an App and this time the 492 error is solved indeed, not there anymore! (yipeee ) but what I get instead is a partial reboot and the aplication cant install either .
So after following this guide, I´m still stuck in the same step: "Just can´t install any app" (Not even previuosly backed up apps)
I tried this as well as seen in forums elsewhere:
1- Settings>Manage Aplications>All
2- Delete Google PlayStore and Google Framework Services data+cache
3- Reboot in recovery mode
4- Wipe cache partition and Dalvik cache (No need to factory reset)
It gave me same results.
Flashing a different Cyanogen or going back to Factory Values didn´t fix this error either.
I even bricked the phone 3 times trying to flash to factory values... or whatever I was doing as frustration drove me mad.
So, I finally switched to a different SD card, flashed to a new CM7, installed S2E and so on and everything is working fine as it should now.
Veredict: Stop beating around the bush; Error 492 means you have damaged your SD card (At least on my case) and in spite it still is usable to some degree, it has become useless to work along S2E as this soft should require something from the SD that still remains a mistery to me, after hours an hours trying to fix this Error 492 issue.
Buy a new SD card and start over.
Hope this helps others having same issue.
Regards
:victory:
Click to expand...
Click to collapse
Format old SD card...(complete format Via PC and card adapter) to FAT32, then try it in the phone again ....492 error will likely be gone....g
thats solved my problem too
thanks
thanx alot bro
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
so true worked on my metro pcs mega
Help Me!
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Ok i have the same problem and i did the clear data and cache thing for google play store and framework but what i dont get is how
to reboot into recovery and wipe cache and wipe Dalvik - Cache . Please help i dont know how to do this.
Entity 303 said:
Ok i have the same problem and i did the clear data and cache thing for google play store and framework but what i dont get is how
to reboot into recovery and wipe cache and wipe Dalvik - Cache . Please help i dont know how to do this.
Click to expand...
Click to collapse
Hold vol +/- buttons with power button.
Once you see Samsung logo.....let go of power button only
Recover should come up
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Thanks
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Thanks man it worked !!!
Not Working for me But Thanks..
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
manchoi44 said:
_ Go in Settings / applications / Manage applications , choose 'all ' tab
Then clear all data and cache of both Google play store nad google services Framework
_ Reboot into recovery and wipe cache and wipe Dalvik - Cache . ( no need to factory reset )
Click to expand...
Click to collapse
Exactly what information is lost in this process? Will it forget all the apps in "my apps" section of Google Play?
Not sure why you need to clear Google framework?
Saurom is notorious for this. Playstore has evolved far past GB.
I had this happen when I got my Mega.
Went into app manager/running/ FC play store and clear data and cache from it
Back out or even power off/on and try reopening it.
Rebooting will erase cache also.
It probably wouldn't hurt wiping cache and davlik in recovery. Whether that is the solution ???
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Fix Android Error 492:Best Ways
Tenacious--M said:
I just downloaded the Saurom Rom and flashed it (full wipe) and the Att fix and flashed it.
I keep getting "could not download due to an error (492)" when I try to download things from the market.... can anybody help on what the problem is and how to rectify it?
Click to expand...
Click to collapse
How Fix Android Error 492: Best Ways
Errors are inseparable parts of any gadget. Almost all of us face errors while working with our gadgets. So it is important for to recover from these errors in order to perform our tasks. Android is a platform which offers tons of apps associated with Google Play Store, These apps add to our ease and help us in our need. However Google Play store is associated with many errors.
One of the error associated with Google Play Store is Error 492, which is mainly observed while updating or installing apps on your device. However there are few easy and working methods to fix Android Error 492. I am discussing some of them here for you hope they help you.
Methods to Fix Android Error 492
Method 1: Re-install Apps
As this error 492 can occur if apps are not properly installed, one of the easiest and best method to fix Android error 492 on your device. Hope this method itself solve it for you. If not follow method 2 below.
Method 2: Clear Cache
One of the reasons for the error 492 may arise due to cache problems. As caches may cause apps to perform badly or slowly. To clear cache follow these easy steps below.
Go to Settings menu in your device.
In "Applications" choose to "Manage apps".
Select "Google Play Store" and tap "Clear cache and Data".
It must have solved the problem and now you can install apps on your device.
Even if the second method didn't worked at all for you, Follow the post Fix Android Error 492: Best Ways, at inforaid.com for more solutions which will surely work for you. All the Best.:good:
Fix Error 492 In Google Play Store
Go to Settings >> Manage Applications >> All
Now from the list of apps select Google Play Store then click on Clear Data and Clear Cache
Now search for Google Services Framework in the list of apps and then click on Clear Data and Clear Cache
Now you can try to update or install apps from Google Play Store hopefully that error doesn’t come again
If above method doesn’t work for you then boot into recovery (Clockworkmod) and then Wipe Cache and from Advanced >> Wipe Dalvik Cache.
I had the same issue, but guess what just restart did the magic!

[Q] p7500, CM10 : Play store chrashes

Hi All,
Sorry if my Q should be other forum
Device : GT 7500 wifi+3g
Current rom: CM10-20120919-UNOFFICIAL-p4
I installed gapps, and Play Store constantly crashes. When i run it, i get message "Google Play Store has stopped". I know, there are many advises, but nothing helps me
I did:
1) Cleared data and cache (settings-> applications-> market -> Then clearing cache and through Titanium Backup )
2) Wiped Dalvik cache
3) Wiped factory (through recovery and Settings)
4) Wiped cache
5) tried to make dir /cache/download (http://forum.xda-developers.com/showpost.php?p=25212906&postcount=26)
6) tried to use gapps jb-20120729 from here :http://goo.im/devs/cdesai/gapps/gapps-jb-20120729.zip and jb-20120726 from here : http://goo.im/gapps/gapps-jb-20120726-signed.zip
7) tried to install play store 3.8.15, 3.8.16, 3.8.17
8) Can't say how many times reflashed rom and gapps. Many...
9) Have the same trouble with CM9
Please, help me :crying:
fire_cat said:
Hi All,
Sorry if my Q should be other forum
Device : GT 7500 wifi+3g
Current rom: CM10-20120919-UNOFFICIAL-p4
I installed gapps, and Play Store constantly crashes. When i run it, i get message "Google Play Store has stopped". I know, there are many advises, but nothing helps me
I did:
1) Cleared data and cache (settings-> applications-> market -> Then clearing cache and through Titanium Backup )
2) Wiped Dalvik cache
3) Wiped factory (through recovery and Settings)
4) Wiped cache
5) tried to make dir /cache/download (http://forum.xda-developers.com/showpost.php?p=25212906&postcount=26)
6) tried to use gapps jb-20120729 from here :http://goo.im/devs/cdesai/gapps/gapps-jb-20120729.zip and jb-20120726 from here : http://goo.im/gapps/gapps-jb-20120726-signed.zip
7) tried to install play store 3.8.15, 3.8.16, 3.8.17
8) Can't say how many times reflashed rom and gapps. Many...
9) Have the same trouble with CM9
Please, help me :crying:
Click to expand...
Click to collapse
I had the same problem till today i could fix it.
Try to download this : http://goo.im/gapps/gapps-ics-20120429-signed.zip and install it through the CWM recovery =) Worked for me ^^ Gl.
fckpro said:
I had the same problem till today i could fix it.
Try to download this : and install it through the CWM recovery =) Worked for me ^^ Gl.
Click to expand...
Click to collapse
Thanks for advice. Unfortunately, can't use it I have CM10, it's Android 4.1.1, jb... gapps for ics won't work
fire_cat said:
Hi All,
Sorry if my Q should be other forum
Device : GT 7500 wifi+3g
Current rom: CM10-20120919-UNOFFICIAL-p4
I installed gapps, and Play Store constantly crashes. When i run it, i get message "Google Play Store has stopped". I know, there are many advises, but nothing helps me
I did:
1) Cleared data and cache (settings-> applications-> market -> Then clearing cache and through Titanium Backup )
2) Wiped Dalvik cache
3) Wiped factory (through recovery and Settings)
4) Wiped cache
5) tried to make dir /cache/download (http://forum.xda-developers.com/showpost.php?p=25212906&postcount=26)
6) tried to use gapps jb-20120729 from here :http://goo.im/devs/cdesai/gapps/gapps-jb-20120729.zip and jb-20120726 from here : http://goo.im/gapps/gapps-jb-20120726-signed.zip
7) tried to install play store 3.8.15, 3.8.16, 3.8.17
8) Can't say how many times reflashed rom and gapps. Many...
9) Have the same trouble with CM9
Please, help me :crying:
Click to expand...
Click to collapse
Gapps helped me THX
p4wifi
cm-10.1-20130129-NIGHTLY-p4wifi.zip
gapps-jb-20130121-P75xx.zip
Hello,
I have the same problem as described by Fire_cat and I did the same steps to overcome it. I did research the forum to try to get a better understanding of this issue, to no avail. I also experience the same problem with CM9 and CM10 with appropriate gapps for these versions.
I disabled goo applications and was able to install one app successfully Rom Toolbox Pro after which the problem started all over again.
This strange behavior appeared 6 days after me first rooting and flashing CM10.1. Strange because it happened overnight when the day before everything was smooth.
Whenever I load Play Store, install or update an app, it will download it and when it hit 100%, the tablet (P4wifi) crash and I can see the CM Logo for a minute. As said, I cleared all cache and data multiple times, fixed permission before and after.
Thanks for your help
N
Just a quick update.
Las night, I started over but this time using the gapps-jb-20121207-wingray-signed.zip someone suggested might help.
It was unstable untill I disabled all google apps, launched Play Store, downloaded Opera and then rebooted to the CM logo.
I also tracked this post describing the problem on the Nightly discussions :http://forum.xda-developers.com/showpost.php?p=37335696&postcount=765
EDIT:
I started all over again, this time using the last gapps-jb-20130129-P75xx.zip, Still as soon as I log into my Google Account when first booting the tablet, it systematicaly crash. Gmail is acting normaly. Any attemp to download an app will reboot the tablet. Some random crash.
For the sake of it, I tried with a different google account. Same problem.
And how to solve the damn reboot problem
I was finally able to restore to a functional CM10.1 with latest Gapps and install apps from Play Store without crash!
I was unable to connect the tablet to my mac or pc using Debug options.
On my mac through DDMS, I was able to access the file system but not to completely browse it.
So I decided to navigate the file system on CWM to see what it looked like. I noticed that the file architecture was very wrong; In /sdcard was and other /0 with inside an other /0, so the file system was repeating itself as many time as I tried to install CM10, CM9 and CM10.1 without never formating /system.
Here's what I did to get a stable tablet:
1) Use odin to flash the latest CWM (Choose yours on droid basement(cant post link))
2) Reboot in recovery
3) Wipe Cache, Dalvik Cache and Data
4) Format /System
5) Reboot, put tablet in debug mode, drop latest Nightly and latest Gapps
6) Reboot in recovery and install both from sdcard (no more recurent directory showing)
7) Reboot and get a stable tablet.
Voilà
I'll try to help if you encounter a similar problem. I come from the iOS world so I'm not that much experienced with droid.

problem with galaxy s3 play store

Hi
my problem is when i download any app
from the play store the download complete but it dosent install
and a problem appeared and it contained (package file is invalid )
and because of this problem i cant install any app
please help me
go setting > application manager > all > look for play store > clear data, clear cache, force stop
then restart your phone and try again
sorry but it dosent work
up
Delete Google Play Store and Google Play Services Data, remove the account and reboot in Recovery, Wipe cache and Dalvik and see if it works when you re-add the account
karem abd said:
Hi
my problem is when i download any app
from the play store the download complete but it dosent install
and a problem appeared and it contained (package file is invalid )
and because of this problem i cant install any app
please help me
Click to expand...
Click to collapse
wipe data, cahe and dalvik cache from recovery and try again. :good:
the problem not just in play store its even when i download app from the net it doesnt install
it dosent work
karem abd said:
it dosent work
Click to expand...
Click to collapse
Return the phone to the vendor .
jje
up
up
up

Whatsapp Error: Application Not Installed

Hi everyone, I've been facing problems to install whatsapp on my Galaxy Ace. It all started when I booted into CWM Recovery and selected the fix permissions option in advanced menu. After that I was able to install every compatible app except for whatsapp. I hav tried everything
Wipe Data, Cache, Dalvik Cache
Wipe System, Data, Cache
Clearing download manager and google play store data. Uninstalling updates for google play
Flashing the official stock rom -Odin
Deleting the whatsapp folder from the root folder using ES file explorer
I tried installing whatsapp using Google play store and the app was installed, but when I run that app, I get an error message " whatsapp was not installed properly. Please reinstall the app from Google play store.
I'm fed up now. You are the only hope XDA. Plz help me out. Thanks - Ali Reza
Aly Rezz said:
Hi everyone, I've been facing problems to install whatsapp on my Galaxy Ace. It all started when I booted into CWM Recovery and selected the fix permissions option in advanced menu. After that I was able to install every compatible app except for whatsapp. I hav tried everything
Wipe Data, Cache, Dalvik Cache
Wipe System, Data, Cache
Clearing download manager and google play store data. Uninstalling updates for google play
Flashing the official stock rom -Odin
Deleting the whatsapp folder from the root folder using ES file explorer
I tried installing whatsapp using Google play store and the app was installed, but when I run that app, I get an error message " whatsapp was not installed properly. Please reinstall the app from Google play store.
I'm fed up now. You are the only hope XDA. Plz help me out. Thanks - Ali Reza
Click to expand...
Click to collapse
I had that issue and the simple solution is uninstall any previous whatsapp ,cash,data and fully uninstall after that uninstall google play services then go to googleplay and download from there , it will work 101%

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