Over the past couple of months Ive noticed a lot of posts made by people who have bought their phones from ebay or aliExpress among others, then bricked it by using autorec or flashing a kdz. This is a general rundown of what happens next:
The user bought a d802 or d800
They used Autorec or flashed their models kdz firmware
The phone inexplicibly rebooted to a black screen. No recovery, download or fastboot OR
The touch screen becomes unresponsive or erratic
Some of them removed the rear cover and included photos in their posts which shows a different models motherboard.
Here are a couple of examples to let you know what I'm talking about.
http://forum.xda-developers.com/lg-g2/help/issues-refurb-d802-32gb-lg-flashed-t3034823
http://forum.xda-developers.com/lg-g2/help/lgd802-stuck-fastboot-help-stock-t2965101
http://forum.xda-developers.com/lg-g2/general/lg-g2-unbrickable-fix-real-hard-brick-t2904404/page34
When this happens without any user error, it's likely the result of a phone that was poorly refurbished.
Over a year into this phone's lifecycle, refurbished G2's are quite common among retailers, both official and independant, as they are with all brands.
A refurbished phone is a phone that has been returned or refunded and is then resold. Before it gets resold it undergoes a process of testing and cleaning and any damaged parts replaced like a cracked LCD screen or bad battery, or sometimes replacing all the internal hardware.
A reputable company will replace it with all the correct parts and test it thoroughly before releasing it.
A dodgy company will not. This is explained in greater detail in this ebay article.
Some dodgy companies (with sellers on aliexpress being among the common offenders) will go to extremes to disguise any variant as a d802.
This is because the international variant is the most marketable worldwide. Some of the tactics they use are:
D802 body with mainboard of other G2 variant
Build prop edited to report software information as d802
Modified D802 IMEI
Although it might work well for a while, these parts are not made to be cross compatible and these "Frankenphones" are extremely volatile and any flashing activity will almost certainlty result in a brick. System updates will also brick them.
The software including the ROM/kernel/partitions must match the model of the mainboard. It isn't always easy to identify a reburbished phone without removing the mainboard but I'll write up a list of common signs / things to look for.
Here are some precautions that you can take when buying a phone from an unfamiliar vendor or to find out your real model number:
Before you buy, always look at the description in the bottom. Some of them have refurbished in the title but you need to check the description for others
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Remove the rear cover. This is a bit tough but It'll show you if the model number is different or if there are signs of tampering. These are signs of a poorly refurbished phone. There's a good video that explains how to do it here
[*]The only way to be 100% sure of your model is to remove the motherboard and check the number on the unit itself. While the IMEI, stamps and battery cover can all be modified or changed, the marking on the back of the motherboard cannot be so this method is the most reliable method of checking your model.
For a tutorial watch this video from 0.00 - 4.33
https://youtu.be/O12UJMOCx1w
Other tips:
[*]Use common sense when buying a cheap phone online. The vast majority of sellers state that the phone is refurbished. Read the sellers negative feedback, read all the product details and the return policy. Only buy from a reputable vendor.
[*]If your on android 4.4.2, use IOroot25 to root it. This also makes an EFS backup to your IOroot folder. You can also take this opportunity to check the model number on your recovery screen.
[*]As an added safeguard you can dump your important partitions and move them to your PC. This way if you flash the wrong recovery you can easily restore your phone using these images. Dump your boot, aboot, recovery and laf this way using the android terminal. You will need root for this.
Code:
su
dd if=/dev/block/platform/msm_sdcc.1/by-name/boot of=/sdcard/boot.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/aboot of=/sdcard/aboot.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/recovery of=/sdcard/recovery.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/laf of=/sdcard/laf.img
Unfortunately if you have already bricked your device I'll include some links to guides and fixes below. Download your files for flashing after confirming your model number.
Thanks to Hyelton, bender_007, Partager.info, george7565, aftabalam8c2, kryptonite for these great guides
If you are stuck in fastboot but have download mode
Stuck in fastboot, no download mode
qhsusb_bulk bulkmode, multiple drives popping up in windows, no download mode
Black screen, no signs of life, pc not detecting anything
Lg g2 "cross dll" or "device model different" or "fota/laf partion changed
Phone detected as Qualcomm QH-USB QDLoader 9008 mode
Again, this isn't bashing the whole industry, just a warning that frankenphones are out there and if you unwittingly bought one you should try to get your money back wherever you can. People have had varying degrees of success in flashing roms or unbricking them even after identifying the motherboard.
No matter how I look at it, I can't figure out why the hell they would do that.
I can think of a situation
mrhaxx1 said:
No matter how I look at it, I can't figure out why the hell they would do that.
Click to expand...
Click to collapse
An international model (in our case is D802) is more wanted rather a country/operator specific model due to the lack of bloatware of operators and to the priority in updates. So one may try to sell a non D802 model as a D802 just to make money.
I don't think they're setting out to do it, maybe their supplier gives them a mixed bag of different models and they have to meet the demand for a certain one. People do anything to make money
Possibly they reach into their "grab bag" of mixed phones and pass it off as whatever the buyer wants. Anything to make a dollar...
No this is not sellers fault, it is LG's fault. I have a Claro d803, that came labeled as a d801. But the phone has d801 written on it by LG. It is only after I softbricked the phone and looked under the cover that I saw the exact chip name. LG has mislabeled some d803 as d801 or d802 for marketing purposes. It never took into account any flashing or modding. In fact there is a link where you put in your imei and get the correct firmware kdz.
only d80220b mentioned in software version
no information like EUR etc... is it OK (I am new to LG)
PFA...
chauhanrvikas said:
no information like EUR etc... is it OK (I am new to LG)
PFA...
Click to expand...
Click to collapse
Ive never seen that before. And 20b is a pretty old version. You should get a ota soon. Where did you get it from?
sandys1 said:
No this is not sellers fault, it is LG's fault. I have a Claro d803, that came labeled as a d801. But the phone has d801 written on it by LG. It is only after I softbricked the phone and looked under the cover that I saw the exact chip name. LG has mislabeled some d803 as d801 or d802 for marketing purposes. It never took into account any flashing or modding. In fact there is a link where you put in your imei and get the correct firmware kdz.
Click to expand...
Click to collapse
Thats interesting. The d801 I can understand because it sounds halfway right. Just without the tmob branding
it came with phone
Art Vanderlay said:
Ive never seen that before. And 20b is a pretty old version. You should get a ota soon. Where did you get it from?
Click to expand...
Click to collapse
someone (http://forum.xda-developers.com/showpost.php?p=58144166&postcount=27) said its latest firmware...
chauhanrvikas said:
someone (http://forum.xda-developers.com/showpost.php?p=58144166&postcount=27) said its latest firmware...
Click to expand...
Click to collapse
So you have an Indian g2. My bad. That must be why the software information is different.
Can Some one Tell Which model is this?
In Battery bottom its written D801/D803
Where as Top Right Corner its written LS980
You need to remove the motherboard and check on the back of it... Only there can you find the precise model...
my bet is that it is the Claro D801/D803 - Do you get the Claro logo when you start the phone ?
If yes, this is actually a D803 - do NOT flash any D801 ROM to it. Even when rooting it - always choose D803.
I'm not sure why is there a LS980 in there . If you can post screenshot of your "About Settings", we can help you better
sandys1 said:
my bet is that it is the Claro D801/D803 - Do you get the Claro logo when you start the phone ?
If yes, this is actually a D803 - do NOT flash any D801 ROM to it. Even when rooting it - always choose D803.
I'm not sure why is there a LS980 in there . If you can post screenshot of your "About Settings", we can help you better
Click to expand...
Click to collapse
Murshad007 said:
I Have an LG G2 D802 from Thailand Actually, when Suddenly I got a touch problem.. 4 5 6 row of my dail pad stop working..
Otherwise all phone is working good.
I reset my set twice but problem persists.
I flashed 32GB Open Europe, Through Flash Tool 2014 but my baseband becomes Unknown, and IMEI null,
My storage becomes 16GB, 10.42GB showing. An touch isn't working at all.
I flashed SEA TOT file of 32Gb also.
And flashed KDZ of China and Thailand also.. But still same problem..
Any solution?
So I figures it out a Little..
I opened My Mobile back panel.. And it seems to be Refurbished set..
As you can see in the picture, Top Right corner sticker says
S
LS980
0225
Golden Bar on Right side says.
Bend
EAX65224801_1.0_1_D800_F_Touch
Left Side Golden Bar says
Bend
(D800 / D801 / D803 / D800T)
YP1333-1
And bottom Left side sticker on Black body says
D801/D803
0904
So How can I conform which one is my Board actually?
Should I further open my Mobile and check the board?
Please help
Click to expand...
Click to collapse
I doubt that Fake Thailand D802 is entered in My mobile and its Board is different actually..
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
How can you identify using imei no.
Sent from my LG-D802 using XDA Free mobile app
vishal11in said:
How can you identify using imei no.
Sent from my LG-D802 using XDA Free mobile app
Click to expand...
Click to collapse
Put your imei number into the website lgkdz.com . it will tell you what ROM your phone should use including the model number.
Sent from my LG-D802 using XDA Premium HD app
twigster said:
Put your imei number into the website lgkdz.com . it will tell you what ROM your phone should use including the model number.
Sent from my LG-D802 using XDA Premium HD app
Click to expand...
Click to collapse
That doesn't always work. I had a frankenphone G2 from alibaba and I tried a dozen KDZ's. None worked properly. The closest I got was a booting rom and a touchscreen that didnt know where I was pressing.
Watch out guys
For anyone freaking out.. I ordered a D801 from ebay.. and got exactly what I was expecting.. complete with Tmobile Wifi calling.. very pleased... a nice side-grade from my Nexus5 (back one rev of Android, but at least I get the Wifi calling)
Murshad007 said:
I doubt that Fake Thailand D802 is entered in My mobile and its Board is different actually..
Sent from My LG G Flex LG-F340K Stock KitKat V20D on LTE Network using XDA Free Mobile app
Click to expand...
Click to collapse
The stamp on the bottom left is probably the more reliable marking out of the lot. You said your IMEI was null. Did you root your phone using ioroot? If you did, you should have an efs backup in your ioroot folder which will come in handy later.
Related
Hi guys, first of all, sorry for my english, i hope you understand me.
My phone doesnt turn on at all after i removed the battery because it was frozen after installing this rom http://forum.xda-developers.com/showthread.php?t=2468880. it even doesnt charge.
I already tried all fllashing guides with no success, actually i got enter in fastboot mode and sw upgrade mode, but after 1 or a bit more minute it turns off.
I tried to flash the x-loader and u-boot using the lelus script, but i get the errors shown in the pictures.
andr_oid said:
Hi guys, first of all, sorry for my english, i hope you understand me.
My phone doesnt turn on at all after i removed the battery because it was frozen after installing this rom http://forum.xda-developers.com/showthread.php?t=2468880. it even doesnt charge.
I already tried all fllashing guides with no success, actually i got enter in fastboot mode and sw upgrade mode, but after 1 or a bit more minute it turns off.
I tried to flash the x-loader and u-boot using the lelus script, but i get the errors shown in the pictures.
Click to expand...
Click to collapse
The "Remote Partition doesn't exist" error in the second output log that you posted, indicates that you have a hardware problem/fried Emmc. I don't know of any solution to fix that other than, a warrant claim through LG or possibly having it repaired at a service center with an Octopus Box, which does support the LG L9.
xdrc45 said:
The "Remote Partition doesn't exist" error in the second output log that you posted, indicates that you have a hardware problem/fried Emmc. I don't know of any solution to fix that other than, a warrant claim through LG or possibly having it repaired at a service center with an Octopus Box, which does support the LG L9.
Click to expand...
Click to collapse
Ok, so now my phone is a stone, warrant claim will not work for me. I am thinking on buying a phone for replacement on ebay and change the board, that should bring my phone alive again isnt ? My phone also was sim unlocked, if the board of the phone replacement also is unlocked, it will on my phone ?
Do you guys know if the board of the P769 is compatible with other L9 models ?
andr_oid said:
Ok, so now my phone is a stone, warrant claim will not work for me. I am thinking on buying a phone for replacement on ebay and change the board, that should bring my phone alive again isnt ? My phone also was sim unlocked, if the board of the phone replacement also is unlocked, it will on my phone ?
Do you guys know if the board of the P769 is compatible with other L9 models ?
Click to expand...
Click to collapse
There are so many L9 variants... If your going to purchase a device and disassemble it, then swap parts into you existing phone, I would only recommend trying to replace the mother board from an exact same model, P769. It's definitely possible that the MS769 (metropcs version) would work, as it's identically the same phone.
If the new phone is SIM unlocked, then Yes... Technically after repairing your L9, it should be SIM unlocked as well.
Out of curiosity... If your buying a new/used, SIM unlocked L9 off of eBay or swappa, then why not just use that new phone, instead of tearing it down and your old L9 down and swapping/replacing the mother boards?
xdrc45 said:
There are so many L9 variants... If your going to purchase a device and disassemble it, then swap parts into you existing phone, I would only recommend trying to replace the mother board from an exact same model, P769. It's definitely possible that the MS769 (metropcs version) would work, as it's identically the same phone.
If the new phone is SIM unlocked, then Yes... Technically after repairing your L9, it should be SIM unlocked as well.
Out of curiosity... If your buying a new/used, SIM unlocked L9 off of eBay or swappa, then why not just use that new phone, instead of tearing it down and your old L9 down and swapping/replacing the mother boards?
Click to expand...
Click to collapse
Hi xdrc45, since i only need to replace the board, im thinking buy one of those that has broken screen or poor fisical condition but working complete, those are cheaper
andr_oid said:
Hi xdrc45, since i only need to replace the board, im thinking buy one of those that has broken screen or poor fisical condition but working complete, those are cheaper
Click to expand...
Click to collapse
Lol.. OK, now that makes sense. I was just curious and thought I'd ask. I haven't looked, but it seems like you could get them pretty cheap in that condition... Especially since a new one or fully working used one, go for a decent price to begin with.
If your looking at them on eBay you might want to also check out Swappa. There's a link to it up above in the XDA header and a lot of the devices on there are from different android forums members.
hi
i wanna buy SM-G900T and it is 650 $, therefor i suppose it is unlocked
how can i check if it is factory unlocked? or it was locked and some fella unlocked it with a trick or something (if it is possible :laugh
and if i install any official or custom ROM, will it be locked again?
thanks
It doesn't come unlocked since that is the T-Mobile model.
Not sure how to check it.
And flashing other software don't relock it.
kv7shadow said:
hi
i wanna buy SM-G900T and it is 650 $, therefor i suppose it is unlocked
how can i check if it is factory unlocked? or it was locked and some fella unlocked it with a trick or something (if it is possible :laugh
and if i install any official or custom ROM, will it be locked again?
thanks
Click to expand...
Click to collapse
If you are buying it for 650, buy it straight TMo. Why do you want a used one.
If buying used, you can get it for around 500. BUT... if the person reports it as stolen later, or if he defaults on its payment (if not purchased in full like on contract), the carrier can blacklist it, and you won't be able to use the phone.
S5 has been notoriously famous in US for that latter given that all major carriers are now using an integrated database of blacklisted IMEIs.
Request to see the bill from the person you are buying phone.
For AT&T, you can have him come to AT&T store, n then take the phone to the person there and have a new SIM inserted (different SIM, but same number) and register the IMEI on your name. This way the owner cannot blacklist the IMEI after the IMEI is registered on your name.
I am not sure if this process is followed by TMobile too.
diablo009 said:
If you are buying it for 650, buy it straight TMo. Why do you want a used one.
If buying used, you can get it for around 500. BUT... if the person reports it as stolen later, or if he defaults on its payment (if not purchased in full like on contract), the carrier can blacklist it, and you won't be able to use the phone.
S5 has been notoriously famous in US for that latter given that all major carriers are now using an integrated database of blacklisted IMEIs.
Request to see the bill from the person you are buying phone.
For AT&T, you can have him come to AT&T store, n then take the phone to the person there and have a new SIM inserted (different SIM, but same number) and register the IMEI on your name. This way the owner cannot blacklist the IMEI after the IMEI is registered on your name.
I am not sure if this process is followed by TMobile too.
Click to expand...
Click to collapse
it's not used! it is packed
it has t-mobile logo on the box, but not on the phone
so basically if there is the Sim unlock code (with the phones IMEI), there is no problem?
diablo009 said:
If you are buying it for 650, buy it straight TMo. Why do you want a used one.
If buying used, you can get it for around 500. BUT... if the person reports it as stolen later, or if he defaults on its payment (if not purchased in full like on contract), the carrier can blacklist it, and you won't be able to use the phone.
S5 has been notoriously famous in US for that latter given that all major carriers are now using an integrated database of blacklisted IMEIs.
Request to see the bill from the person you are buying phone.
For AT&T, you can have him come to AT&T store, n then take the phone to the person there and have a new SIM inserted (different SIM, but same number) and register the IMEI on your name. This way the owner cannot blacklist the IMEI after the IMEI is registered on your name.
I am not sure if this process is followed by TMobile too.
Click to expand...
Click to collapse
This process does work with tmobile. Craig's list has some interesting deals. Here is a list of the question I ask.
Clean IMEI? If it's not the rest of the questions are irrelevant.
Has it been activated? Just because it's in the box doesn't mean it's New.
Balance due? This question can only be answered by the owner. So the person doing the deal with you had better be the owner. None of this, "I doing the deal for my girlfriend."
If he claims he's authorized by the owner to do the deal ask for the Pin on account. Without that you don't have a deal.
Bottom line If the account hasn't been activated you have a deal.
If it's been activated it's not new but if the balance is paid up you can still cut a deal... for a better price.
And for clean IMEI, check with TMo store, with the seller beside you. If he is genuine, he will come with you into the store.
Sent from my SM-G900T using XDA Premium 4 mobile app
Buy from T-Mobile and then buy an unlock code. Save yourself the hassle and the headache.
I can't trust some dude on eBay or Craig's list. Especially on such purchases.
Sent from my SM-G900T using Tapatalk
tnx guys
the box is exactly looks like this.
{
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
he says it's unlocked
my question is, if i factory reset, or install official ROM, it'll be locked again?
what about custom ROMs?
is there possibility of Bad IMEI?
and if there is, would it be solved by installing a custom ROM?
kv7shadow said:
tnx guys
the box is exactly looks like this.
he says it's unlocked
my question is, if i factory reset, or install official ROM, it'll be locked again?
what about custom ROMs?
is there possibility of Bad IMEI?
and if there is, would it be solved by installing a custom ROM?
Click to expand...
Click to collapse
Tmobile says they don't sell unlocked Galaxy S5s. Which means if it's unlocked it's been opened.
Now T-mobile will unlock after 40 days.
Which raises the question, "If it's been unlocked what else was it used for?"
My questions would start with, "Are you the original owner and has this phone been activated.?"
gridflash said:
Tmobile says they don't sell unlocked Galaxy S5s. Which means if it's unlocked it's been opened.
Now T-mobile will unlock after 40 days.
Which raises the question, "If it's been unlocked what else was it used for?"
My questions would start with, "Are you the original owner and has this phone been activated.?"
Click to expand...
Click to collapse
it's not mine
i want to buy it from a fellow
kv7shadow said:
it's not mine
i want to buy it from a fellow
Click to expand...
Click to collapse
Those are the questions I would ask your friend.
Edit: If the phone has been activated then you have to worry about account balance. And the second thing you need to check is the knox bit.
kv7shadow said:
it's not mine
i want to buy it from a fellow
Click to expand...
Click to collapse
Have your friend check and see if they can get it unlocked from T-Mobile first.
TheArtiszan said:
Have your friend check and see if they can get it unlocked from T-Mobile first.
Click to expand...
Click to collapse
And if that person isn't the original owner, chances are, T-Mobile would not unlock it.
Sent from my SM-G900T using XDA Premium 4 mobile app
kv7shadow said:
hi
i wanna buy SM-G900T and it is 650 $, therefor i suppose it is unlocked
how can i check if it is factory unlocked? or it was locked and some fella unlocked it with a trick or something (if it is possible :laugh
and if i install any official or custom ROM, will it be locked again?
thanks
Click to expand...
Click to collapse
No, even though you are paying full price and the handset is not subsidized.. it will still be locked by default by TMobile. Yeah, it is great to be a oligopoly. If you ask nicely TMobile may unlock it right away for you, more likely they will try to make you wait a month or two before agreeing to do so. But there are plenty of third-party vendors that can and will unlock your S5 now for $15 - $30.
Once unlocked, the phone will normally remain that way permanently even after OTA upgrades or if you flash a different ROM. It is possible for a carrier to relock your phone, although I haven't heard of this happening to anyone. Phones are obstensibly locked at the outset to protect the carrier against subsidy fraud but carriers also like the barrier against you easily moving to a different carrier.
And if you are paying full price, you should buy directly from TMobile or have a trusted friend buy it from TMobile for you. Buying used adds considerable risk which you shouldn't take since you are paying full price. There are a lot of scammers that will buy a phone on contract, sell it.. and subsequently report it stolen (for the insurance) or default on the subsidized contract. Even if they paid full price in cash, without a contract, have a genuine receipt and the phone is not currently on an IMEI blacklist - it could end up there two weeks later if you are not the original purchaser and they report it stolen.
.
fffft said:
No, even though you are paying full price and the handset is not subsidized.. it will still be locked by default by TMobile. Yeah, it is great to be a oligopoly. If you ask nicely TMobile may unlock it right away for you, more likely they will try to make you wait a month or two before agreeing to do so. But there are plenty of third-party vendors that can and will unlock your S5 now for $15 - $30.
Once unlocked, the phone will normally remain that way permanently even after OTA upgrades or if you flash a different ROM. It is possible for a carrier to relock your phone, although I haven't heard of this happening to anyone. Phones are obstensibly locked at the outset to protect the carrier against subsidy fraud but carriers also like the barrier against you easily moving to a different carrier.
And if you are paying full price, you should buy directly from TMobile or have a trusted friend buy it from TMobile for you. Buying used adds considerable risk which you shouldn't take since you are paying full price. There are a lot of scammers that will buy a phone on contract, sell it.. and subsequently report it stolen (for the insurance) or default on the subsidized contract. Even if they paid full price in cash, without a contract, have a genuine receipt and the phone is not currently on an IMEI blacklist - it could end up there two weeks later if you are not the original purchaser and they report it stolen.
.
Click to expand...
Click to collapse
thanks
if it is unlocked, even if i install official rom (can i install G900F's?) will it remain unlocked?
kv7shadow said:
if it is unlocked, even if i install official rom (can i install G900F's?) will it remain unlocked?
Click to expand...
Click to collapse
fffft said:
Once unlocked, the phone will normally remain that way permanently even ... if you flash a different ROM.
Click to expand...
Click to collapse
You can install a 900F based ROM if there is some reason you want to do that. But you will still have the 900T bootloader aka baseband.
.
fffft said:
You can install a 900F based ROM if there is some reason you want to do that. But you will still have the 900T bootloader aka baseband.
.
Click to expand...
Click to collapse
FWIW, "aka" would not be a proper term to use. People will get confused xD Baseband and bootloader are two separate things. However, under your "about" you will see the baseband version which is the "modem" of the phone. It usually corresponds to which bootloader is on the device as well. Unless a different modem was flashed.
elesbb said:
under your "about" you will see the baseband version which is the "modem"
Click to expand...
Click to collapse
^ Another example of something that is usually but not always equivalent.
As you say, at a nuts and bolts, code level the bootlooder and baseband are not the same thing. But you are splitting hairs. In the context that I said that, they are not usually separated and are functionally equivalent.
.
fffft said:
^ Another example of something that is usually but not always equivalent.
As you say, at a nuts and bolts, code level the bootlooder and baseband are not the same thing. But you are splitting hairs. In the context that I said that, they are not usually separated and are functionally equivalent.
.
Click to expand...
Click to collapse
Humm... I just tried flashing a G900F rom on G900T but the tmobile phone would not allow that? Am I missing something?
Apparently because lots of others have done it successfully.
However, you should start your own thread, rather than usurp an existing one. And provide a detailed description of what you did.
.
dont ask me how but today i burned my internal memory chip in the motherboard, it was real hot like 140-160 degrees F for 15 mins or so
now i need to replace the motherboard and the thing is my phone is h960ay model, its not a common model and its hard to find motherboards for this model. i found some motherboards of the same phone but in a different model
so can i fit not the same model motherboard to my h960ay? (H901 or VS990 motherboard to h960ay?)
pizzadox11 said:
dont ask me how but today i burned my internal memory chip in the motherboard, it was real hot like 140-160 degrees F for 15 mins or so
now i need to replace the motherboard and the thing is my phone is h960ay model, its not a common model and its hard to find motherboards for this model. i found some motherboards of the same phone but in a different model
so can i fit not the same model motherboard to my h960ay? (H901 or VS990 motherboard to h960ay?)
Click to expand...
Click to collapse
yes you can fit all V10 variants motherboard into your V10 chassis. that is not a problem.
Does the logic board have your IMEI/ESN on it? I was thinking about this the other day when I was looking for one for a different phone. And if so that could give you a issue with your carrier unless it's unlocked.
Just a thought.
Sent from my LG-H901 using Tapatalk
Motherboard replacement
Are you replace your motherboard and where you get your motherboard Share a link i also need to purchases the new board my board is brick so no one give me proper solution so i am also changing my motherboard so give me link so i also replace my board . My board is H901 . Made By Korea.
and
you say your Lg v10 variant is H960A so witch model board you replace with your board ?
Thank You.
virajmhatrw said:
Are you replace your motherboard and where you get your motherboard Share a link i also need to purchases the new board my board is brick so no one give me proper solution so i am also changing my motherboard so give me link so i also replace my board . My board is H901 . Made By Korea.
and
you say your Lg v10 variant is H960A so witch model board you replace with your board ?
Thank You.
Click to expand...
Click to collapse
There are V10 unlocked motherboards shipped from China available on eBay.com and aliexpress. They are cheaper on aliexpress. Mine is bricked too after a marshmallow update for h901. My v10 is h901 with vs990 motherboard, which I didn't know about till after it bricked. I am considering buying one of those unlocked motherboards too. I am waiting for someone to confirm if it's advisable buying from these sellers and whether they would directly work after fitting them in my phone chassis without any further updates or tweaks.
Can I replace a single-sim model of a motherboard with a two-sim variant motherboard?
lakybwoy said:
Can I replace a single-sim model of a motherboard with a two-sim variant motherboard?
Click to expand...
Click to collapse
Yes you can
i've just got my motherboard replaced at a non-LG repair shop yesterday and when i got home i realized the memory was actually new - previously i was on android nougat - now this is android oreo and there is no IMEI on it. *#06# shows 2 line of 0 (Dual SIM). when i try to get it to upgrade via LG Bridge, i think it failed due to no valid IMEI and when i tried to do OTA, it says my phone is not activated.
I've tried entering my previous IMEI via hidden menu, and i got the LG bridge to recognize the device and found the nougat update but after it tries to download and update the phone, it failed (at 1%). Does anyone have a solution on how i can get things back together to update back to Nougat?
Thanks!
tony911 said:
i've just got my motherboard replaced at a non-LG repair shop yesterday and when i got home i realized the memory was actually new - previously i was on android nougat - now this is android oreo and there is no IMEI on it. *#06# shows 2 line of 0 (Dual SIM). when i try to get it to upgrade via LG Bridge, i think it failed due to no valid IMEI and when i tried to do OTA, it says my phone is not activated.
I've tried entering my previous IMEI via hidden menu, and i got the LG bridge to recognize the device and found the nougat update but after it tries to download and update the phone, it failed (at 1%). Does anyone have a solution on how i can get things back together to update back to Nougat?
Thanks!
Click to expand...
Click to collapse
There's no Oreo for LG V10, so probably you are saying you are on Marshmallow and now you are on Nougat.
And if there's no IMEI for sure the motherboard is refurbished and soon you will have problems with it, almost every person who buy "new" motherboards or replace them with ebay ones someday will get again bootloops and so on.
use UPPERCUT to try reflash the phone firmware, if this doesnt work then you are screwed.
sun_is_shinning said:
There's no Oreo for LG V10, so probably you are saying you are on Marshmallow and now you are on Nougat.
And if there's no IMEI for sure the motherboard is refurbished and soon you will have problems with it, almost every person who buy "new" motherboards or replace them with ebay ones someday will get again bootloops and so on.
use UPPERCUT to try reflash the phone firmware, if this doesnt work then you are screwed.
Click to expand...
Click to collapse
Thanks, you are right, Marshmallow rom - Android 6. The shop said the board is "new"... not sure if it's refurbished or not, let me give it a try and see where it'll get me, thanks shinning man!
tony911 said:
Thanks, you are right, Marshmallow rom - Android 6. The shop said the board is "new"... not sure if it's refurbished or not, let me give it a try and see where it'll get me, thanks shinning man!
Click to expand...
Click to collapse
install CPU Temp app or something that can monitorize your cpu temperature and be careful, if they dont go higher than 42/45 then you are good.
sun_is_shinning said:
install CPU Temp app or something that can monitorize your cpu temperature and be careful, if they dont go higher than 42/45 then you are good.
Click to expand...
Click to collapse
it did the trick, now it's back on Nougat and seems to be running smoothly, thanks mate!:good:
I changed my Lg V10 motherboard, not my SIM card is not working in the phone. I checked the IMEI number I get 0-04. This was bought from aliexpress can anything be done to rectify this SIM card issue?
sun_is_shinning said:
There's no Oreo for LG V10, so probably you are saying you are on Marshmallow and now you are on Nougat.
And if there's no IMEI for sure the motherboard is refurbished and soon you will have problems with it, almost every person who buy "new" motherboards or replace them with ebay ones someday will get again bootloops and so on.
use UPPERCUT to try reflash the phone firmware, if this doesnt work then you are screwed.
Click to expand...
Click to collapse
So you reckon getting mainboards replaced officially by LG should be exempted from the bootloop issue am I understanding this correct?
skingg said:
So you reckon getting mainboards replaced officially by LG should be exempted from the bootloop issue am I understanding this correct?
Click to expand...
Click to collapse
is not 100% guarantee but a motherboard replaced by LG is more secure to not have bootloop than the ebay sold ones.
Strange is my V10 is still alive after 2 years and 3 months, its my daily driver and i use and abuse from it it never die, im feeling lucky in this wole story.
pricksharp said:
There are V10 unlocked motherboards shipped from China available on eBay.com and aliexpress. They are cheaper on aliexpress. Mine is bricked too after a marshmallow update for h901. My v10 is h901 with vs990 motherboard, which I didn't know about till after it bricked. I am considering buying one of those unlocked motherboards too. I am waiting for someone to confirm if it's advisable buying from these sellers and whether they would directly work after fitting them in my phone chassis without any further updates or tweaks.
Click to expand...
Click to collapse
Hello,
Please I just received a blank lg v10 motherboard and it doesn't come on, just displays battery loading icon when charger is plugged in.
. How do I install an OS?
So after using an LG G5 VS987 for a few weeks I decided I wanted the RS988 for the unlocked bootloader so I can have full control of my phone. Upon receiving my phone today I took my SIM out of the VS987 and put it in the RS988. The phone started working on 4G within a few minutes and I was browsing the internet and downloading apps no problem. I tried a test call and it worked fine (albeit on LTE). I even video called a verizon S5 and video chatted without issue. The problem I am having is that the phone will NOT send or receive text messages. Could this be a problem with it not working right on 3G (CDMA) since I notice when I send texts sometimes my old phone would go to 3g for a second and this one just fails. The APN settings were blank on the RS988 so I changed them to VZWINTERNET like on the VS987 and the 4G stopped working alltogether I verified the phone is indeed an RS988 in the about phone>hardware menu so I am not sure why it isn't working. I did notice that this phone after factory resetting had a "Cellcom" background. Could that have anything to do with it? I need to return this phone anyway since the GPS will not get a lock even on raw GPS but can anyone verify their RS988 worked on Verizon for 3G? Thanks a bunch!
Photo of about software:
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I also have the RS988 (from BHPhoto) and use it with Verizon for a few months, now on AT&T GoPhone, and didn't have any problem. Put my Samsung Note 4 SIM into the G5 RS988, verified the APN, and worked fine. You are on Software 10d, the newest is 11d, so should update to it and reset the phone.
If it still having problems, check with Verizon it the phone (IMEI) is setup correct on their end. They may want to send out a new SIM if still having a problem.
GPS locks on mine a lot quicker than on my old Note 4.
So it sounds like you may have a bad unit. Where did you buy it from?
FAUguy said:
I also have the RS988 (from BHPhoto) and use it with Verizon for a few months, now on AT&T GoPhone, and didn't have any problem. Put my Samsung Note 4 SIM into the G5 RS988, verified the APN, and worked fine. You are on Software 10d, the newest is 11d, so should update to it and reset the phone.
If it still having problems, check with Verizon it the phone (IMEI) is setup correct on their end. They may want to send out a new SIM if still having a problem.
GPS locks on mine a lot quicker than on my old Note 4.
So it sounds like you may have a bad unit. Where did you buy it from?
Click to expand...
Click to collapse
Thanks for the reply. I bought it from an eBay vendor. When I check for system updates it says my device is up to date. I wonder if it is looking for a "Cellcom" approved update? I cannot figure out how to flash the new firmware myself. Everyone seems to use the LGUP tool but every link I found is from a third party site and not LG themselves
striker1211 said:
Thanks for the reply. I bought it from an eBay vendor. When I check for system updates it says my device is up to date. I wonder if it is looking for a "Cellcom" approved update? I cannot figure out how to flash the new firmware myself. Everyone seems to use the LGUP tool but every link I found is from a third party site and not LG themselves
Click to expand...
Click to collapse
It looks like you may have been sold a phone that was used by CellComm at some point, so even though it is the RS988, it isn't the same "unlocked" RS988 that was sold by BHPhoto. I'd suggest returning it for a refund if you are able, and say that the item is defective and doesn't work as described.
http://www.cellcom.com/device.html?id=668&categoryid=1&navtype=personal#.WQZ9XYm3MVk
Thanks again for the reply FAUguy. I have already requested the return and got the label so I am just going to reset it and send it back. The GPS issue was kind of a blessing in disguise because the camera lens on this Cellcom RS988 was kinda scratched too. Hopefully the cellcomm thing is also was why I couldn't send texts I will update this thread once I get my next RS988. Thanks!
striker1211 said:
Thanks again for the reply FAUguy. I have already requested the return and got the label so I am just going to reset it and send it back. The GPS issue was kind of a blessing in disguise because the camera lens on this Cellcom RS988 was kinda scratched too. Hopefully the cellcomm thing is also was why I couldn't send texts I will update this thread once I get my next RS988. Thanks!
Click to expand...
Click to collapse
At this point, I wouldn't see myself buying the G5 unless it was for half of what it cost me back in Nov ($450). Would either go with the G6/V20 or S8. The G5 is OK, but hardware wise it feels a bit dated, and still no Android 7 update for it. But the main thing I don't like is the display, colors are dull and lacking. Still prefer AMOLED at this point.
FAUguy said:
At this point, I wouldn't see myself buying the G5 unless it was for half of what it cost me back in Nov ($450). Would either go with the G6/V20 or S8. The G5 is OK, but hardware wise it feels a bit dated, and still no Android 7 update for it. But the main thing I don't like is the display, colors are dull and lacking. Still prefer AMOLED at this point.
Click to expand...
Click to collapse
The removable battery is a requirement I have so it was either the G5 or the V20. The V20 was too big for me so I went G5. I am coming from a Galaxy S5 which has served me well. I am sad that they are getting away from removable batteries I felt the same way when they did away with keyboards (I loved my Droid 4). The VS987 I got for $190 shipped, the RS988 I got for $206 shipped, and the RS988 I just ordered was $220 but it looks to be in MUCH better shape than this GPS-dud was.
striker1211 said:
The removable battery is a requirement I have so it was either the G5 or the V20. The V20 was too big for me so I went G5. I am coming from a Galaxy S5 which has served me well. I am sad that they are getting away from removable batteries I felt the same way when they did away with keyboards (I loved my Droid 4). The VS987 I got for $190 shipped, the RS988 I got for $206 shipped, and the RS988 I just ordered was $220 but it looks to be in MUCH better shape than this GPS-dud was.
Click to expand...
Click to collapse
I can understand about the removable battery, and I actually have two LG OEM batteries and two Extended batteries I got from Amazon. But I've only had to swap it out during the course of a day only on one occasion.
The G5 on BHPhoto had gone down in price, very attractive offer. When I got it for $450 it included the Cam Plus attachment and the VR, both I only used once are pretty much useless. Coming from the Note 2/3/4, the G5 display was the biggest let-down for me. Also, I think my G4 took better pictures (in Auto) but o do love the Manual model and wide angle on the G5.
I personally am waiting on the Note 8 before I make any decisions on what to go with this year. I wasn't a fan of the the larger curves on the S7 Edge and Note 7, but they have lessened the curve angle this year. Also, an LED indicator on the front is a must, and the G6 doesn't have one.
https://www.bhphotovideo.com/c/product/1239313-REG/lg_lgrs988_ausatn_g5_rs988_32gb_smartphone.html
Just to update, got the new RS988 and it is working great. I still cannot verify that 3G CDMA is working properly since whenever I enter the Phone information menu to change it to CDMA only like on my old S5 it says "This application does not work on this device" and closes :| I am able to send and receive texts now with the stock LG texting app. I will keep researching the apparent lockout of forcing 3G since it has saved my butt a few times out in the boonies where 4g wouldn't stay steady and it was failing to fall to 3g :/
striker1211 said:
Just to update, got the new RS988 and it is working great. I still cannot verify that 3G CDMA is working properly since whenever I enter the Phone information menu to change it to CDMA only like on my old S5 it says "This application does not work on this device" and closes :| I am able to send and receive texts now with the stock LG texting app. I will keep researching the apparent lockout of forcing 3G since it has saved my butt a few times out in the boonies where 4g wouldn't stay steady and it was failing to fall to 3g :/
Click to expand...
Click to collapse
Good that you got a working unit now If yours is a true RS988 (not a cellcom one), you can unlock it and root of as well now and hopefully soon will be able to use custom ROMs . Also, if you root your phone you can use an app to disable 4G too.
jeffsga88 said:
. Also, if you root your phone you can use an app to disable 4G too.
Click to expand...
Click to collapse
Thanks for the reply. So if root is installed you can access the "hidden" menu just fine? Have you done this? I really see no reason to root now considering the wifi hotspot works without an entitlement check but if I could switch to 3G only it would be worth it... I'd just hate to block myself from using Android Pay for a "maybe" you know Thanks again.
striker1211 said:
Thanks for the reply. So if root is installed you can access the "hidden" menu just fine? Have you done this? I really see no reason to root now considering the wifi hotspot works without an entitlement check but if I could switch to 3G only it would be worth it... I'd just hate to block myself from using Android Pay for a "maybe" you know Thanks again.
Click to expand...
Click to collapse
Well, doubt root would allow you to use the hidden menu (if it's locked out by lg, root wouldn't change that) to do it but it would allow you to use an app (like network monitor or a network switcher app) to control it. Also, as far as Android pay, it works with root as long as you are using magisk for root and not SuperSU. Only issue the rs988 may have for now is not being able to install a kernel that hides that the bootloader is unlocked (which Android pay detects), although that should hopefully happen given some time. Another possibility is going to an Los based ROM when one is released, which again will hopefully be soon. Maybe best bet is to just wait and see where development goes in next few weeks before rooting or anything the rs988 just recently got unlocked.
I am looking at the same issue. I have ordered an RS988 from a vendor on ebay to use on my existing Verizon account. I'm starting to get nervous. Will I have any issues? Is it better to contact Verizon prior to opening the phone. I currently have an iPhone 6, will the sim work or do I need a new one?
This is my first experience with an unlocked phone. I would like to be able to move it if I want to. But right now, where I live, Verizon is the only good choice.
Hello Striker1211 - A quick question for you (or anyone else on this forum) re: the LG G5 RS988 >> I am also looking to get this unlocked phone to use on Verizon soon.
I had planned to get it from B & H, because I'm being extra cautious considering all the problems you hear about the G5, and I figured A) They have a 30-day return/exchange policy, and B) I live in New York City, so I could return or exchange in person if the phone exhibits any problems.
B & H's price is $330 at the moment, and while I would like to save $100 and order from eBay as you have, I would worry about not having the 1-year warranty from LG , which I imagine is very useful should any problems arise after 30 days.
Am I being too careful in not ordering from eBay? It seems without the first month grace period to exchange, postage hassles, and either short or no LG warranty at all, physically walking into a store for purchasing peace-of-mind might be worth it? What do you all think?
P.S. Best Buy has the LG RS988 for $350, but with a 14-day return policy, plus re-stocking fee.
VonDrake2 said:
Hello Striker1211 - A quick question for you (or anyone else on this forum) re: the LG G5 RS988 >> I am also looking to get this unlocked phone to use on Verizon soon.
I had planned to get it from B & H, because I'm being extra cautious considering all the problems you hear about the G5, and I figured A) They have a 30-day return/exchange policy, and B) I live in New York City, so I could return or exchange in person if the phone exhibits any problems.
B & H's price is $330 at the moment, and while I would like to save $100 and order from eBay as you have, I would worry about not having the 1-year warranty from LG , which I imagine is very useful should any problems arise after 30 days.
Am I being too careful in not ordering from eBay? It seems without the first month grace period to exchange, postage hassles, and either short or no LG warranty at all, physically walking into a store for purchasing peace-of-mind might be worth it? What do you all think?
P.S. Best Buy has the LG RS988 for $350, but with a 14-day return policy, plus re-stocking fee.
Click to expand...
Click to collapse
Personally, I'd recommend going through b&h. The 30 day return policy is nice and they also have cheap full coverage protection if you want and you also ensure you'll get the full 1 year warranty from LG as well. I've purchased from them before G2 and RS988 and had no issues with them including returning the RS988 to get the h830. If stay away from eBay if you're worried about warranty or return periods. Also not a fan of best buy hitting you with a restocking fee.
Thanks jeffsga88 for the advice - I figured B&H was probably the better deal, but it's nice to have another person confirm it!
I grabbed my V30 Canadian Edition (LGH933) the day it came out (Oct 31 2017) and have been fairly happy with it so far. I noticed about a month ago some yellow discoloration on the screen near the top and top-sides, and ended up sending it in for warranty repair last week. LG had me send it to a third-party for it, called FutureTel, and they have claimed the phone has been Modified/Rooted and is therefore not eligible for warranty repair.
This is the screenshot they've sent me as their proof:https://i.imgur.com/3CJeTYM.png
Now, the LGH933 (Canadian version) is not listed under the "Supported Devices" for bootloader unlock here: https://developer.lge.com/resource/mobile/RetrieveBootloader.dev And their "tool" is still showing that some mounting flag has been modified. I have a suspicion that it might be related to an app I had on, from the play store, called Package Disabler for LG, which needed to be added as a Device Administrator in order for it to work. This is just a guess though, because I have seen one other reddit thread about this problem but he did not use the app (the app he thought caused it was a Wakelock app).
Now they want me to either pay up $600 CAD for the repair, or pay $40 CAD to get the phone shipped back to me. Both of which are leaving me feel very cheated, as I truly believe that I have not modified my phone's firmware like they're claiming.
I'm looking for any help on this issue. It's very scarey to me if the tool they're using the validate warranties is returning these results for a phone that has not been rooted, then how many people might get cheated out of a valid warranty.
Acidictadpole said:
I grabbed my V30 Canadian Edition (LGH933) the day it came out (Oct 31 2017) and have been fairly happy with it so far. I noticed about a month ago some yellow discoloration on the screen near the top and top-sides, and ended up sending it in for warranty repair last week. LG had me send it to a third-party for it, called FutureTel, and they have claimed the phone has been Modified/Rooted and is therefore not eligible for warranty repair.
This is the screenshot they've sent me as their proof:https://i.imgur.com/3CJeTYM.png
Now, the LGH933 (Canadian version) is not listed under the "Supported Devices" for bootloader unlock here: https://developer.lge.com/resource/mobile/RetrieveBootloader.dev And their "tool" is still showing that some mounting flag has been modified. I have a suspicion that it might be related to an app I had on, from the play store, called Package Disabler for LG, which needed to be added as a Device Administrator in order for it to work. This is just a guess though, because I have seen one other reddit thread about this problem but he did not use the app (the app he thought caused it was a Wakelock app).
Now they want me to either pay up $600 CAD for the repair, or pay $40 CAD to get the phone shipped back to me. Both of which are leaving me feel very cheated, as I truly believe that I have not modified my phone's firmware like they're claiming.
I'm looking for any help on this issue. It's very scarey to me if the tool they're using the validate warranties is returning these results for a phone that has not been rooted, then how many people might get cheated out of a valid warranty.
Click to expand...
Click to collapse
Just to be clear, you are claiming you bought your phone brand new and never unlocked the bootloader and rooted it?
I don't care what LG website shows about "supported" bootloader unlock, we've all been able to unlock our V30/V30+/V30S bootloader and root since mid-May 2018 (except for T-Mobile H932). Where have you been? They probably suspect you did that.
https://forum.xda-developers.com/showpost.php?p=76584629&postcount=193
if you had bought the phone used, I would say someone else did it before you. But buying used, you wouldn't have a warranty.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Just to be clear, you are claiming you bought your phone brand new and never unlocked the bootloader and rooted it?
I don't care what LG website shows about "supported" bootloader unlock, we've all been able to unlock our V30/V30+/V30S bootloader and root since mid-May 2018 (except for T-Mobile H932). Where have you been? They probably suspect you did that.
https://forum.xda-developers.com/showpost.php?p=76584629&postcount=193
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Yes, I'm claiming that I have never done that. I was waiting for the supported bootloader unlock.
Acidictadpole said:
Yes, I'm claiming that I have never done that. I was waiting for the supported bootloader unlock.
Click to expand...
Click to collapse
Supported bootloader unlock is never coming for the h933.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Supported bootloader unlock is never coming for the h933.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Good to know, I guess. But I didn't do any bootloader unlocking whatsoever. I wish I did, but I didn't want to try a non-supported method until the 1 year was done.
Acidictadpole said:
Good to know, I guess. But I didn't do any bootloader unlocking whatsoever. I wish I did, but I didn't want to try a non-supported method until the 1 year was done.
Click to expand...
Click to collapse
My wife cracked display on her LG v30 US998, something which is not covered under warranty. So I sent it to LG for an out-of-warranty repair, which cost $146 US dollars + my UPS shipping to LG in Texas. So $164 total. They replaced the display, and my payment to them even included FedEx shipping back to me! It took a week, I got it back a few days ago, it's as good as new.
While it was gone, I switched her over to one of the Sprint LS998 V30+ that I bought cheap off eBay, which I converted to US988 V30+, which DOES have bootloader unlocked. Her V30 was not bootloader unlocked, and is still under the 2 year warranty, but dropped/cracked displays aren't covered under warranty.
If it were 146 dollars then I'd be considering it. But they want $600 Canadian.
Acidictadpole said:
If it were 146 dollars then I'd be considering it. But they want $600 Canadian.
Click to expand...
Click to collapse
That's what's strange. That price is almost like a replacement phone, not replacement display...
Since I knew the severely cracked display wasn't covered under warranty, first I went to one of those cell phone display repair franchises. They said they can't source this display and that I needed to send it to LG. So I called LG customer service, I told them the problem, they said it wasn't covered under warranty -- but said they offered out of warranty display repair for $146. And that I had to ship it to them. I said OK.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
That's what's strange. That price is almost like a replacement phone, not replacement display...
Since I knew the severely cracked display wasn't covered under warranty, first I went to one of those cell phone display repair franchises. They said they can't source this display and that I needed to send it to LG. So I called LG they said it wasn't covered under warranty -- but said $146. And that I had to ship it to them. I said OK.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Yeah their invoice for the repair is just an estimate of $533 + $70 tax. No indication of what it's for.
Did they replace the entire display on yours or just the outer glass? They may have just done the outer glass if it was an option.
Acidictadpole said:
Yeah their invoice for the repair is just an estimate of $533 + $70 tax. No indication of what it's for.
Did they replace the entire display on yours or just the outer glass? They may have just done the outer glass if it was an option.
Click to expand...
Click to collapse
LG customer service gave me that price over the phone before they even saw the damaged display.
The actual repair receipt is vague. Lists serial, IMEI, etc and says
SYMPTOM: EXTERNAL PHYSICAL DAMAGE TO THE PHONE.
REPAIR: physical damage.
Warranty type: out of warranty
Lists date received, date returned.
I would post a screenshot but I would need to block off all the serial and IMEI and stuff.
Futuretel is ****ing scum. They're terrible to deal with.
It's also absurd that your hardware issue is being held up by a software setting.
Have you tried calling LG to complain? That's what I had to do when Futuretel was ****ing me over with my G4.
Usraek said:
Futuretel is ****ing scum. They're terrible to deal with.
It's also absurd that your hardware issue is being held up by a software setting.
Have you tried calling LG to complain? That's what I had to do when Futuretel was ****ing me over with my G4.
Click to expand...
Click to collapse
What did you say to lg to get then to help? I chatted online with someone but they were pretty stern saying that if the technician says it's been modified it's no longer in warranty, and they're trusting the technician.
I have an escalation call supposedly incoming sometime today but I am just expecting more crap.
It was for my G4 bootloop, but I had to go back and forth with Futuretel and LG a bunch of times, not due to the problem you're having. I'm sorry, it was a couple years ago now so I can't help much on specifics.
If you didn't get the phone until October 31st, and the phone says it was rooted on 7.31.2017 provide proof of purchase date.
if you aren't being dishonest, you couldn't have rooted a phone not in your possession at the date it says it was.
elijah420 said:
If you didn't get the phone until October 31st, and the phone says it was rooted on 7.31.2017 provide proof of purchase date.
if you aren't being dishonest, you couldn't have rooted a phone not in your possession at the date it says it was.
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Good eye! The phone wasn't even released yet on 07.23.2017 (wasn't available for sale) -- so if it was rooted then, LG did it themselves! Maybe sold you some kind of engineering sample? Wasn't released to North America until October 2017.
@Acidictadpole, I would appeal -- as that root was impossible for you to do on that date. Phone was still in South Korea! But VERY possible LG screwed something up on your phone during manufacturing or something.
Sorry to necropost, but I felt it would be better to find a related thread than start a new one. My V30 has a busted screen but it has definitely been modified by me. I was thinking I could trick them by flashing a kdz and relocking the bootloader but clearly that won't work if they run this test. Really hoping that they won't care since it's an out of warranty repair anyway? I loved my V30 and as tempted as I am to get another one or maybe one of those V35s if the bootloader ends up getting unlocked soon, I can't deny that the $146 LG quoted me for the out of warranty repair is cheaper than any of those. Only the corner of my glass is busted up so I feel bad even paying that much for it, but I'm not really willing to carry it around in my pocket because I don't like finding shards of glass in there. All of my Xiaomi phones have newer Android versions anyway so I suppose it's a blessing from a security perspective.
ColtonDRG said:
Sorry to necropost, but I felt it would be better to find a related thread than start a new one. My V30 has a busted screen but it has definitely been modified by me. I was thinking I could trick them by flashing a kdz and relocking the bootloader but clearly that won't work if they run this test. Really hoping that they won't care since it's an out of warranty repair anyway? I loved my V30 and as tempted as I am to get another one or maybe one of those V35s if the bootloader ends up getting unlocked soon, I can't deny that the $146 LG quoted me for the out of warranty repair is cheaper than any of those. Only the corner of my glass is busted up so I feel bad even paying that much for it, but I'm not really willing to carry it around in my pocket because I don't like finding shards of glass in there.
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Yeah, about the same price I paid for LG out-of-warranty repair -- even though my wife's phone was was still under warranty! But broken display is not covered under warranty. Came back good as new!