Hi!
I'm having an issue with my Galaxy S II. Basically the phone stops responding after locking the screen. I've searched for a very long time and tried various fixes but none worked. The phone works fine until I lock the screen (doesn't matter if any pattern/pin etc. is set), then instead of locking, the screen dims and after a while phone restarts (and then sometimes enters bootloop). I've already tried changing ROMS, changing Kernels, using different chargers, different batteries, preventing phone from entering deep sleep and cleaning (inside and outside). The most strange thing about it is that it's not happening all the time, but if it happens, then the only partial fix which make phone work again is not using it at all for a few weeks. Do you know what can be the cause of this?
Thank you in advance.
komarimono said:
Hi!
I'm having an issue with my Galaxy S II. Basically the phone stops responding after locking the screen. I've searched for a very long time and tried various fixes but none worked. The phone works fine until I lock the screen (doesn't matter if any pattern/pin etc. is set), then instead of locking, the screen dims and after a while phone restarts (and then sometimes enters bootloop). I've already tried changing ROMS, changing Kernels, using different chargers, different batteries, preventing phone from entering deep sleep and cleaning (inside and outside). The most strange thing about it is that it's not happening all the time, but if it happens, then the only partial fix which make phone work again is not using it at all for a few weeks. Do you know what can be the cause of this?
Thank you in advance.
Click to expand...
Click to collapse
When did you start having those issues?
gsstudios said:
When did you start having those issues?
Click to expand...
Click to collapse
It happened about ~1 year after buying the phone. I don't know if it's important but the first thing to stop working was the speaker (it still doesn't work at all). Then the issue happened for the first time. I thought it's something with my ROM so I changed it and that stopped it from happening for ~6 months. But then it started again, and since then changing ROMs doesn't help at all. Thank you for your reply.
komarimono said:
It happened about ~1 year after buying the phone. I don't know if it's important but the first thing to stop working was the speaker (it still doesn't work at all). Then the issue happened for the first time. I thought it's something with my ROM so I changed it and that stopped it from happening for ~6 months. But then it started again, and since then changing ROMs doesn't help at all. Thank you for your reply.
Click to expand...
Click to collapse
Did you buy your phone online and from a trusted source? You seem to have a dodgy s2. Problems like this usually shouldn't occur just after 1 year.
gsstudios said:
Did you buy your phone online and from a trusted source? You seem to have a dodgy s2. Problems like this usually shouldn't occur just after 1 year.
Click to expand...
Click to collapse
It was bought in a retail store of a mobile operator. One more thing I forgot to mention is that bottom touch keys sometimes refuse to work. At this point I'm pretty sure it's a hardware related problem.
Related
I've searched the forum but I didn't see a similar issue.
My phone is new, I bought it a few days ago and it came with 2.2.1 froyo.
As a xda user, I started to search for roms and decided to try the CodeROM v2x-2b.
I flashed KPN and then the CodeROM. The flashing process ran without problems.
The system is running well except for 2 problems:
One of the problems is that when I'm using the phone, sometimes it's screen turns off. Sometimes it turns on after a moment, with a very high bright level. Other times it just remains off.
In both cases I must press the power button twice (as I was locking and unlocking the phone) and it comes back in lock screen (wich means the system doesn't freeze, it's just a screen issue).
Sometimes it happens quite often, sometimes it takes a while to happen.
I flashed Gls-mt-ROM today but the problem continues. For me, it indicates it's not a Rom problem.
The other problem I'm still gonna research a little more before posting here.
Does someone have a clue about what can this problem be?
Edit:
I reflashed CodeRom with the brazilian modem file from this thread.
Until now, seems to solved the screen problem. Seem to solved other 2 problems too (GPS and wifi).
I can't figure how screen and modem are connected.
Does this information make any sense?
--
Sorry about my English.
alexzon said:
I've searched the forum but I didn't see a similar issue.
My phone is new, I bought it a few days ago and it came with 2.2.1 froyo.
As a xda user, I started to search for roms and decided to try the CodeROM v2x-2b.
I flashed KPN and then the CodeROM. The flashing process ran without problems.
The system is running well except for 2 problems:
One of the problems is that when I'm using the phone, sometimes it's screen turns off. Sometimes it turns on after a moment, with a very high bright level. Other times it just remains off.
In both cases I must press the power button twice (as I was locking and unlocking the phone) and it comes back in lock screen (wich means the system doesn't freeze, it's just a screen issue).
Sometimes it happens quite often, sometimes it takes a while to happen.
I flashed Gls-mt-ROM today but the problem continues. For me, it indicates it's not a Rom problem.
The other problem I'm still gonna research a little more before posting here.
Does someone have a clue about what can this problem be?
--
Sorry about my English.
Click to expand...
Click to collapse
Hey!
Dose you done the WIPE? Factory settings?
CHEERS!
casiocas said:
Dose you done the WIPE? Factory settings?
Click to expand...
Click to collapse
Yes.
I think I did it before and after flashing the CodeROM (the tutorial was saying to do so) and before flashing the Gls-mt-Rom.
I don't think doing it again will solve the problem. Should I think that?
This is my second Galaxy S2...first one had a defective screen (white spot on gray colors), now I'm having issues with this one...
While playing games (any game pretty much), randomly the game "reloads" (as if I went back to the home-screen and then returned to the game, which in some cases pauses the game after the reload but in others the games just close themselves).
I'll be honest, after all the good things I've heard about this device I'm really confused how did I end up with 2 phones with issues this big (both were brand new, though the first one was on the store's display-shelf) =/
What I've tried:
Resetting the factory settings
Updating to the latest ROM available for my area (2.3.5 Vodafone Spain)
Switching to a newer ROM (2.3.6 Open Germany)
Problem still exists.
Could this be a battery problem? (the battery I have is still from the first phone so I can assume it's defective aswell, but wouldn't that restart the phone itself rather than cause the issues I'm having?) That also crossed my mind when once a battery widget I use dropped 20% during a phone restart...
Any ideas? Something I should try?
I'm really desperate with this issue since "no gaming" on this phone pretty much makes it useless...
Thanks in advance for any replies.
CrisR82 said:
This is my second Galaxy S2...first one had a defective screen (white spot on gray colors), now I'm having issues with this one...
While playing games (any game pretty much), randomly the game "reloads" (as if I went back to the home-screen and then returned to the game, which in some cases pauses the game after the reload but in others the games just close themselves).
I'll be honest, after all the good things I've heard about this device I'm really confused how did I end up with 2 phones with issues this big (both were brand new, though the first one was on the store's display-shelf) =/
What I've tried:
Resetting the factory settings
Updating to the latest ROM available for my area (2.3.5 Vodafone Spain)
Switching to a newer ROM (2.3.6 Open Germany)
Problem still exists.
Could this be a battery problem? (the battery I have is still from the first phone so I can assume it's defective aswell, but wouldn't that restart the phone itself rather than cause the issues I'm having?) That also crossed my mind when once a battery widget I use dropped 20% during a phone restart...
Any ideas? Something I should try?
I'm really desperate with this issue since "no gaming" on this phone pretty much makes it useless...
Thanks in advance for any replies.
Click to expand...
Click to collapse
You have to change the screen timeout delay and or any timeout delays example your screen pattern or password. This is not a battery problem. The battery dropping 20% you obviously changed the current battery in the phone to a different 1. If you have to do this just clear the battery stats in CWM.
EDIT: There is nothing wrong with your phone its working perfectly
CrisR82 said:
I'm really desperate with this issue since "no gaming" on this phone pretty much makes it useless....
Click to expand...
Click to collapse
You're so right - absoluetly pointless device without games. Anyone would think it's a phone if we weren't sure - thanks for the clarification.
I'm going to buy a DS for my telephone needs.
bahmonkeys said:
You have to change the screen timeout delay and or any timeout delays example your screen pattern or password. This is not a battery problem. The battery dropping 20% you obviously changed the current battery in the phone to a different 1. If you have to do this just clear the battery stats in CWM.
EDIT: There is nothing wrong with your phone its working perfectly
Click to expand...
Click to collapse
Tried changing the screen timeout today from 30 seconds to 1 minute, the problem still remains (no passwords/patterns are in use), while playing Asphalt 6 it randomly re-loaded again.
Just to make sure you didn't get the wrong idea, the issue is not that the display turns off (phone lock), the issue is while it's in use.
Did I miss doing something in your instructions?
CWM = clockworkmod? Doesn't that require rooting the phone? (mine is unrooted, only used Samsung official ROMs on it)
Can you give me the steps needed to clear the battery stat? (unless it's displayed right on the menu, then I won't need "tutorials" o.o )
Thanks in advance.
B3311 said:
You're so right - absoluetly pointless device without games. Anyone would think it's a phone if we weren't sure - thanks for the clarification.
I'm going to buy a DS for my telephone needs.
Click to expand...
Click to collapse
People don't buy a 450€ phone just for calls or internet. Phones were good enough for calls/internet/videos/photos 4 years ago.
Hi guys.
My phone shuts down at random moments. I can boot it up again by holding the power button for about 10 seconds. Sometimes, not always, the phone feels hot and batterylife dropped. I have been struggling with this problem ever since i got this phone. I hoped to solve it with installing a new kernel and rom. I am now on Slimbean 3.1.0. The phone was initially on XLQ6 4.0.4. This didn't change anything, unfortunately.
I have also tried:
- removing external SD
- placing a new battery (which has no room to move, in case anyone suggests the battery might be moving)
- wiping caches
The strange thing is that my friend has bought his i9100 together with mine in the same order. He is also on XLQ6 and is experiencing the same issues. Less often than me, however.
My smalband is still on XLQ6. Is it possible that this causes my problems? Or is it more likely that my friend and me simply bought phones from a bad batch or something (hardware related)? I really don't want to send back my phone. That is my absolute last resort.
EDIT: Problem solved! Installing the application "Load Monitor" and enabling the "wake lock" function has done the trick. No more shutdowns or reboots!
Anyone?
2 devices with the same issue?
I'd be at the store where I bought it right now.
I will do that when I am absolutely sure that it is hardware related. However, if anyone has a potential solution I would really like to solve this issue myself.
Achtendertig said:
I will do that when I am absolutely sure that it is hardware related. However, if anyone has a potential solution I would really like to solve this issue myself.
Click to expand...
Click to collapse
Same with me. change from 4.0.4 WLPT to 4.0.4 WLPY but problem still presists.
Does anyone know if changing smalband (if that is possible?) could make a difference? Because that is the only similarity to the original state of my phone. A lot of AT&T users in the USA experienced the same problems also with 4.0.4. However, nobody can come up with a solution.
Achtendertig said:
Does anyone know if changing smalband (if that is possible?) could make a difference? Because that is the only similarity to the original state of my phone. A lot of AT&T users in the USA experienced the same problems also with 4.0.4. However, nobody can come up with a solution.
Click to expand...
Click to collapse
If it is heating near the camera, it's facing death soon.
If it is new and warranty isn't voided, why not flashing the carrier ROM and get a new one?
gastonw said:
If it is heating near the camera, it's facing death soon.
If it is new and warranty isn't voided, why not flashing the carrier ROM and get a new one?
Click to expand...
Click to collapse
Because I don't like to lose my phone for a couple of weeks. And I prefer to fix these things myself. I have seen so many topics about this on XDA and Google. There must be a solution to it.
Is it possible that these problems are caused by my modem? That is the only unchanged thing since I have had this phone.
I might have found a possible solution. I've read something on a Dutch forum about sim-cards causing these issues. So I have placed a new sim-card and the problem hasn't appeared in the last 3 days. Before that, the problem was occuring about 3-6 times in one day. It's too early to say this has solved my problem, but it definitely made a difference so far. If it keeps functioning perfectly for the next couple of days I will close this topic.
Symptoms were merely reduced. Phone still shuts down approximately each 2 days. Much better than it was before though. Why would a sim-card change reduce, but not solve the problem? This is starting to hurt my brain.
Achtendertig said:
Symptoms were merely reduced. Phone still shuts down approximately each 2 days. Much better than it was before though. Why would a sim-card change reduce, but not solve the problem? This is starting to hurt my brain.
Click to expand...
Click to collapse
You may experience sleep of death. What WiFi chipset do you have? I had the same issue on a Murata Wi-Fi chipset.
Yup, Murata chipset. I've googled some more on SoD. I have now installed an app called "Load Monitor" and enabled Wake Lock in preferences. This should prevent the phone from going into deep sleep, apparantly.
Some portugal carrier had a problem with lte sim card or something like that.
I really don't see how a sim card can actually mess with a phone.
Maybe the enabling of some features screws it up.
Sent from the little guy
Achtendertig said:
Yup, Murata chipset. I've googled some more on SoD. I have now installed an app called "Load Monitor" and enabled Wake Lock in preferences. This should prevent the phone from going into deep sleep, apparantly.
Click to expand...
Click to collapse
In my case Samsung Service Team replaced the motherboard. My new MB has a Samsung Electronics wifi chipset. Two weeks now and no SoD.
That sounds good. However, ever since I have installed Load Monitor my phone runs fine. It drains approximately 40% of my entire battery, but it lasts easily until the end of the day.
But again, I shouldn't get too excited. Sim-card change seemed to work in the first few days as well.
Will be continued...
It has been over a week since I have installed Load Monitor. My phone hasn't shut down once. Problem appears to be solved! I hope more people will read this topic, because I have seen a lot of desperate people during my search to a solution.
The only disadvantage is the battery usage of the application. I now have approximately 40-50% at the end of the day instead of 60-70%.
Achtendertig said:
It has been over a week since I have installed Load Monitor. My phone hasn't shut down once. Problem appears to be solved! I hope more people will read this topic, because I have seen a lot of desperate people during my search to a solution.
The only disadvantage is the battery usage of the application. I now have approximately 40-50% at the end of the day instead of 60-70%.
Click to expand...
Click to collapse
Unistall it.
Sent from the little guy
gastonw said:
Unistall it.
Sent from the little guy
Click to expand...
Click to collapse
Because?
Mo' juice yo.
Sent from the little guy
Hello everyone!
A few weeks ago my phone started freezing randomly when navigating through menus, when turning on the screen or just during stand by. It reboots almost every night and I find it in the morning in the "enter pin" screen. I have been using the Omega Rom series for a long time, and I was using v38 when this began to happen, but by that time I had already been with the same ROM for a long time with absolutely no problem. Yesterday I updated to v39 and the phone is totally unstable, it freezes every 5 minutes and I have to remove the battery.
How can I know if this comes from a hardware or a software problem? Is there any way to log what the phone does so I can check what goes on by the time it freezes?
Thank you very much.
Dj Telo said:
Hello everyone!
A few weeks ago my phone started freezing randomly when navigating through menus, when turning on the screen or just during stand by. It reboots almost every night and I find it in the morning in the "enter pin" screen. I have been using the Omega Rom series for a long time, and I was using v38 when this began to happen, but by that time I had already been with the same ROM for a long time with absolutely no problem. Yesterday I updated to v39 and the phone is totally unstable, it freezes every 5 minutes and I have to remove the battery.
How can I know if this comes from a hardware or a software problem? Is there any way to log what the phone does so I can check what goes on by the time it freezes?
Thank you very much.
Click to expand...
Click to collapse
you could try to do a logcat report.
did you try different kernels?
Yes I did, I tried the stock kernel and Siyah too, but I get the same problem. Any other recommendation?
I will get started with the logcat thing, I hope I can find something. Thank you!
My droid4 kep doing the same exact thing when I attempted to listen to my music player, and I ended up finding trojan and I didn't find it with any of the AntiVirus' that you find on Android I ended up finding it with pandas usb vaccine when I plug the phone in to the laptops usb port.. And it doesn't do it at all anymore
I tried 3 AntiVirus ' from Google, AVG + lookout+ .AND avast..!!! Nothing picked it up. :banghead:
Sent from my DROID4 using xda app-developers app
Dj Telo said:
Yes I did, I tried the stock kernel and Siyah too, but I get the same problem. Any other recommendation?
I will get started with the logcat thing, I hope I can find something. Thank you!
Click to expand...
Click to collapse
if it is not the kernel, I would try to setup the phone from scratch with first, a stock Samsung rom, see how it goes, and if anything is ok, flash a custom rom and test again.
Usually, for me, I do not stop with just a factory reset but use a "mega" wipe to delete (not format) anything related on the phone even if some think this is not necessary.
Dj Telo said:
Hello everyone!
A few weeks ago my phone started freezing randomly when navigating through menus, when turning on the screen or just during stand by. It reboots almost every night and I find it in the morning in the "enter pin" screen. I have been using the Omega Rom series for a long time, and I was using v38 when this began to happen, but by that time I had already been with the same ROM for a long time with absolutely no problem. Yesterday I updated to v39 and the phone is totally unstable, it freezes every 5 minutes and I have to remove the battery.
How can I know if this comes from a hardware or a software problem? Is there any way to log what the phone does so I can check what goes on by the time it freezes?
Thank you very much.
Click to expand...
Click to collapse
Hi.
I've been having similar issues for over a week now. And have removed some programs and setting trying to find the cause. Eventually what has prevented freezing is when I turn the screen power saving in power saving settings on. I'm thinking the GPU might be somehow damaged or something.
I have only installed the official updates to the phone. Currently I'm at 4.1.2 NEE.
Ive been using custom roms for ages but got fed up with apps and certain not working so I wiped everything and installed stock ics via odin, I then upgraded all the way up to 4.1.2 via the Samsung upgrade utility but....... now my phone freezes sometimes ive never had this before. ...? Im on ella btu
Sent from my GT-I9300 using xda premium
I have been doing further investigation and I've seen that it is not that the phone freezes, it is just that you cannot have any interaction at all with it. The screen is blocked, the buttons do not respond and the phone does not make any sound, but I know it is alive! I know it because whenever an app is doing something, after restarting the phone by pulling out the battery I see that that process has been completed or if I dial my own number from another phone I get tone, although the phone appears to be completely dead...
Does this situation have a name and a specific solution...?
see this http://forum.xda-developers.com/showthread.php?t=2122672
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.