Hi guys.
My phone shuts down at random moments. I can boot it up again by holding the power button for about 10 seconds. Sometimes, not always, the phone feels hot and batterylife dropped. I have been struggling with this problem ever since i got this phone. I hoped to solve it with installing a new kernel and rom. I am now on Slimbean 3.1.0. The phone was initially on XLQ6 4.0.4. This didn't change anything, unfortunately.
I have also tried:
- removing external SD
- placing a new battery (which has no room to move, in case anyone suggests the battery might be moving)
- wiping caches
The strange thing is that my friend has bought his i9100 together with mine in the same order. He is also on XLQ6 and is experiencing the same issues. Less often than me, however.
My smalband is still on XLQ6. Is it possible that this causes my problems? Or is it more likely that my friend and me simply bought phones from a bad batch or something (hardware related)? I really don't want to send back my phone. That is my absolute last resort.
EDIT: Problem solved! Installing the application "Load Monitor" and enabling the "wake lock" function has done the trick. No more shutdowns or reboots!
Anyone?
2 devices with the same issue?
I'd be at the store where I bought it right now.
I will do that when I am absolutely sure that it is hardware related. However, if anyone has a potential solution I would really like to solve this issue myself.
Achtendertig said:
I will do that when I am absolutely sure that it is hardware related. However, if anyone has a potential solution I would really like to solve this issue myself.
Click to expand...
Click to collapse
Same with me. change from 4.0.4 WLPT to 4.0.4 WLPY but problem still presists.
Does anyone know if changing smalband (if that is possible?) could make a difference? Because that is the only similarity to the original state of my phone. A lot of AT&T users in the USA experienced the same problems also with 4.0.4. However, nobody can come up with a solution.
Achtendertig said:
Does anyone know if changing smalband (if that is possible?) could make a difference? Because that is the only similarity to the original state of my phone. A lot of AT&T users in the USA experienced the same problems also with 4.0.4. However, nobody can come up with a solution.
Click to expand...
Click to collapse
If it is heating near the camera, it's facing death soon.
If it is new and warranty isn't voided, why not flashing the carrier ROM and get a new one?
gastonw said:
If it is heating near the camera, it's facing death soon.
If it is new and warranty isn't voided, why not flashing the carrier ROM and get a new one?
Click to expand...
Click to collapse
Because I don't like to lose my phone for a couple of weeks. And I prefer to fix these things myself. I have seen so many topics about this on XDA and Google. There must be a solution to it.
Is it possible that these problems are caused by my modem? That is the only unchanged thing since I have had this phone.
I might have found a possible solution. I've read something on a Dutch forum about sim-cards causing these issues. So I have placed a new sim-card and the problem hasn't appeared in the last 3 days. Before that, the problem was occuring about 3-6 times in one day. It's too early to say this has solved my problem, but it definitely made a difference so far. If it keeps functioning perfectly for the next couple of days I will close this topic.
Symptoms were merely reduced. Phone still shuts down approximately each 2 days. Much better than it was before though. Why would a sim-card change reduce, but not solve the problem? This is starting to hurt my brain.
Achtendertig said:
Symptoms were merely reduced. Phone still shuts down approximately each 2 days. Much better than it was before though. Why would a sim-card change reduce, but not solve the problem? This is starting to hurt my brain.
Click to expand...
Click to collapse
You may experience sleep of death. What WiFi chipset do you have? I had the same issue on a Murata Wi-Fi chipset.
Yup, Murata chipset. I've googled some more on SoD. I have now installed an app called "Load Monitor" and enabled Wake Lock in preferences. This should prevent the phone from going into deep sleep, apparantly.
Some portugal carrier had a problem with lte sim card or something like that.
I really don't see how a sim card can actually mess with a phone.
Maybe the enabling of some features screws it up.
Sent from the little guy
Achtendertig said:
Yup, Murata chipset. I've googled some more on SoD. I have now installed an app called "Load Monitor" and enabled Wake Lock in preferences. This should prevent the phone from going into deep sleep, apparantly.
Click to expand...
Click to collapse
In my case Samsung Service Team replaced the motherboard. My new MB has a Samsung Electronics wifi chipset. Two weeks now and no SoD.
That sounds good. However, ever since I have installed Load Monitor my phone runs fine. It drains approximately 40% of my entire battery, but it lasts easily until the end of the day.
But again, I shouldn't get too excited. Sim-card change seemed to work in the first few days as well.
Will be continued...
It has been over a week since I have installed Load Monitor. My phone hasn't shut down once. Problem appears to be solved! I hope more people will read this topic, because I have seen a lot of desperate people during my search to a solution.
The only disadvantage is the battery usage of the application. I now have approximately 40-50% at the end of the day instead of 60-70%.
Achtendertig said:
It has been over a week since I have installed Load Monitor. My phone hasn't shut down once. Problem appears to be solved! I hope more people will read this topic, because I have seen a lot of desperate people during my search to a solution.
The only disadvantage is the battery usage of the application. I now have approximately 40-50% at the end of the day instead of 60-70%.
Click to expand...
Click to collapse
Unistall it.
Sent from the little guy
gastonw said:
Unistall it.
Sent from the little guy
Click to expand...
Click to collapse
Because?
Mo' juice yo.
Sent from the little guy
Related
I've had this problem for a while even on the original firmware. I'm hoping some whizz in the XDA forums can shed some light on it ?
Randomly, my phone won't wake up AT ALL. It's still running, but the screen just won't come on.
I'm currently on the Litening v1.1 rom, but I think that's inconsequential.
The only fix is to take the battery out and replace it and then it boots fine.
I decided to delve a little deeper. I installed an sshd service so I could attempt to ssh in if it happened again, which it just has. I ssh'ed in and managed to get the log file (that I've attached to this message).
I also got a couple of screenshots showing that the system monitor service had failed and that when the phone was rebooted, something had really drained the battery.
I also took a screenshot of what had consumed the most cpu while the phone was in the sleep of death......
Also attached to this post is the log taken AFTER the problem had happened, and it seems to show me pushing some keys to wake the beast up, but no joy.
Any help gratefully received !!!
Thanks in advance !
dp
I have the same problem but i haven't been nearly as thorough in my investigation because I only got my GS2 2 days ago. It's happened at least 10 times since then. I've been searching forums and this is the first post I've found that seems to be the same problem. Can anyone help?
johnboy36 said:
I have the same problem but i haven't been nearly as thorough in my investigation because I only got my GS2 2 days ago. It's happened at least 10 times since then. I've been searching forums and this is the first post I've found that seems to be the same problem. Can anyone help?
Click to expand...
Click to collapse
Take a look here:
http://forum.xda-developers.com/showthread.php?p=15321678#post15321678
Umm,,try this..
It may be due to some kinda App..try uninstalling the apps which u installed or used just before this problem occured..
It happened with me too,,just one time though,,,when i installed an app(Night Vision..or something ),,,,i guess it causes some kind of sensor malfunction,,,,
I removed the battery,,,then reinstalled it,,,switched on the phone,,deleted the app,,,Ran an Antivirus(AVG,,,not a good one),,,and it showed me some kinda "suspicious message" warning,,,i pushed the fix button,,,and thats it,,,,
No problems so far..*fingers crossed*...hope it helps.
Thanks, I'm pretty sure it's an isolated problem and I've just been very unlucky.
Phones4U are replacing the handset.
My phone has not woken up out of sleep since about 24 hours ago. It's not shutting down, it's just not re-enableing the display or touchscreen after being in sleep mode.
I have tried a factory reset but that didn't help.
Just in case anyone has the same fault, there is no fix. Send it back.
My phone doesn't wake up sometimes. This morning it happened again and I had to take the battery out and put it back in. It's annoying but the only problem I have experienced thus far.
Update from me.........
I haven't had this issue for a long time now. I am now running litepro 1.5. I also disabled fast dormancy or whatever it's called so not sure which of the above fixed it.
But, what is strange is the problem originally occurred on the stock rom (orange) and a litepro rom ?!?!
But, litepro 1.5 seems to have solved the issue for me.
Now, reluctant to try a new rom, as it's a pain of a problem when it occurs. Hope others find a solution that works for them.
dp
Recently my phone started occasionally going into a slow-as-molasses mode where even the simplest task takes 20-30 secs to complete. Of course this makes the phone completely unusable. If I'm on a call and it happens it just turns itself off mid-call or sometimes automatically reboots but the reboot takes forever and the problem is still there. I end up having to take the battery out for a few seconds then it will work normally until the next episode. I have the CPU set to the max speed so normally it's fine. Also, I have a triple battery set-up so there is usually plenty of juice left when this happens. I have no idea what is triggering this and luckily it only happens occasionally. I'm using fxdjacentyfxd's excellent 6.5 ROM and having no other problems. If anyone has a solution or workaround or has experienced this please advise.
Thanks & Merry Christmas!
If the phone is getting hot I have bad news for you. It might be procesor. The one we have is in HD2 and xperia x10 if i remmeber well. The HD2 and same xperia x10 had a big problem overheating and rebooting whille talking , sms-ing, music listening, multitasking... I hope that isn't case for you. Haven't heard yet that someone had broken CPU around here on tg01. P.S. flash new ROM
I have this problem myself with my TG. The only solution it was Miro8 rom in my case. It is because your carrier.
Sent from my GT-I9000 using Tapatalk
nikola92 said:
If the phone is getting hot I have bad news for you. It might be procesor... ...Haven't heard yet that someone had broken CPU around here on tg01. P.S. flash new ROM
Click to expand...
Click to collapse
The phone is not getting hot. Removing the battery then reinstalling it always fixes the problem (so far). I may have to do a hard (master) reset if the problem persists as I realize that one of the problems with Windows Mobile is it is prone to occasionally getting corrupted, at least in my experience with custom WM 6.0 ROM on my HTC 8525 over three years.
Rila said:
I have this problem myself with my TG. The only solution it was Miro8 rom in my case. It is because your carrier.
Click to expand...
Click to collapse
Any idea how the carrier can cause the problem? I've had the same carrier for 5 years including several months with the TG01 and never had this problem before.
yeah, its a WinMo issue
the software gets corrupted.
I faced this issue on my older WinMo devices. best bet is to hard reset!
olyloh6696 said:
yeah, its a WinMo issue
the software gets corrupted.
I faced this issue on my older WinMo devices. best bet is to hard reset!
Click to expand...
Click to collapse
Thanks Oly! Guess I'll do a full backup then BAM, hard reset. Hate to do it, but if it will fix this infernal problem, so be it.
Thanks again & Merry Christmas!!!
CrashMurdock said:
Thanks Oly! Guess I'll do a full backup then BAM, hard reset. Hate to do it, but if it will fix this infernal problem, so be it.
Thanks again & Merry Christmas!!!
Click to expand...
Click to collapse
Let us know how you get on!
Merry Christmas!
-------------------------------
Sent from my HTC Desire S
CrashMurdock said:
Any idea how the carrier can cause the problem? I've had the same carrier for 5 years including several months with the TG01 and never had this problem before.
Click to expand...
Click to collapse
In my case the carrier has two separate network (one for 2G and one for 3G), but it is certain that if i use the phone under that carrier it works as you described!
I put another sim (from another carrier) and the phone work great! So i identify the problem as beeing created by the carrier network or phone radio!
But i tried diferent radio and the result was that no mather the radio version I use the phone get slow in Cosmote network (the carrier I speak of).
Hi, I had exactly the same problem about one year ago.
Used to work the 'hard reset' stuff but in a days it slows down again and again.
I checked my SD card on the PC and looked like it was working fine, but it really wasn't. I had the final clue by using by a few days the phone without the SD... It worked just fine without sd.
So I decided to buy a ultra cool (an expensive BTW) SDHC class 10 and every problem with TG01 was solved!
Well, not every problem... Still having a little one with the GPS signal and the 3G data but it's not about the same thing.. but i'll still reading post here. Just forgot about this problem cause I was using some cooked roms from this place, but I had to return to the Movistar ES original in order to unlock the phone and now... you know, just don't work anymore. If I can't finx this **** with the original rom I'll go back to another coocked one.
Good luck!
kijotex said:
Hi, I had exactly the same problem about one year ago.
Used to work the 'hard reset' stuff but in a days it slows down again and again.
I checked my SD card on the PC and looked like it was working fine, but it really wasn't. I had the final clue by using by a few days the phone without the SD... It worked just fine without sd.
So I decided to buy a ultra cool (an expensive BTW) SDHC class 10 and every problem with TG01 was solved!
Well, not every problem... Still having a little one with the GPS signal and the 3G data but it's not about the same thing.. but i'll still reading post here. Just forgot about this problem cause I was using some cooked roms from this place, but I had to return to the Movistar ES original in order to unlock the phone and now... you know, just don't work anymore. If I can't finx this **** with the original rom I'll go back to another coocked one.
Good luck!
Click to expand...
Click to collapse
Greetings from Thailand, kijotex! Hadn't considered the SD card as the possible problem. Mine is a 16GB Class 6 and seems to work fine. Did you check your SD card for errors or reformat it before buying the new card? I've used the same card in my previous phone, an HTC 8525/Hermes without problems (that I know of).
Thanks for responding & Happy New Year!
CrashMurdock said:
Greetings from Thailand, kijotex! Hadn't considered the SD card as the possible problem. Mine is a 16GB Class 6 and seems to work fine. Did you check your SD card for errors or reformat it before buying the new card? I've used the same card in my previous phone, an HTC 8525/Hermes without problems (that I know of).
Thanks for responding & Happy New Year!
Click to expand...
Click to collapse
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Rila said:
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Click to expand...
Click to collapse
I backed up everything on the phone late the other night and was going to hard/master reset it the next morning but got called out of town and didn't do it. I did swap out my custom triple-battery pack and went back to my original Toshiba battery for a day. Surprisingly, the phone worked normally so re-installed the triple battery pack and it has been working 'normally' since then. I have no idea why. Between the quirks in Windows Mobile and the TG01 quirks I just never know what this phone is going to do next. If/when the s-l-o-w mode problem shows up again I'll hard/reset it and post again.
Cheers...
Rila said:
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Click to expand...
Click to collapse
I finally did the master-clear this week as the phone was getting completely unusable. That seems to have helped tremendously but the phone went into the SLOW mode again today and I had to reboot it 2 or 3 times before it finally was normal. I had just played the Tiger Woods golf game on it for about 30 minutes so wonder if that didn't contribute somehow. I then went into Toshiba Power settings and unchecked the Reduce CPU speed if low battery box even though immediately after playing the game the battery meter showed 70%, but we all know how buggy that is.
My phone was getting screwed up because the case (actually a thin sleeve) was too tight and it allowed buttons to get mashed while it was in my pocket. This may not have been a problem except I had the Lock function disabled. Over time that random button pushing definitely corrupted WM6.5 just like it had done to my old HTC 8525. I'm now using a 2.5" USB external hard drive case until I can find a better fitting one.
I think I finally solved the problem. [crosses fingers] The Master Clear helped with some of the problems, but didn't cure the random S-L-O-W mode. I ended up reinstalling the same ROM and so far the phone is working flawlessly. I'm guessing that WM6.5 became corrupted over time and that was the culprit. I also had the phone Lock disabled and that continually caused buttons to get accidentally pressed while bicycling and/or jogging and speed walks. I personally feel the buttons need a bit more spring tension, especially the Sleep/Lock button on the left hand side. The Lock is enabled now so hopefully that will help.
CrashMurdock said:
My phone was getting screwed up because the case (actually a thin sleeve) was too tight and it allowed buttons to get mashed while it was in my pocket. ............... I'm now using a 2.5" USB external hard drive case until I can find a better fitting one.
Click to expand...
Click to collapse
In case it may be of interest, I have been using the Capdase leather sleeve case for a long time now without any issues. Nice red microfibre lining and pull tab to extract the phone easily. This UK supplier says no longer available, but most likely there are some about if you search a bit.
Best regards,
Kevin
kevinpwhite said:
In case it may be of interest, I have been using the Capdase leather sleeve case for a long time now without any issues. Nice red microfibre lining and pull tab to extract the phone easily. This UK supplier says no longer available, but most likely there are some about if you search a bit.
Best regards,
Kevin
Click to expand...
Click to collapse
Hi Kevin,
Nice to 'hear' from you again and thanks for the tip. I'm using the Mugen back cover for their 2600 mAh battery, although with my custom battery pack. The phone is now about 1/2"(17mm) thick. Do you think this Capdase sleeve will fit?
I'm also glad you answered as I was about to post a new thread or PM you with a question about cooking my own phone config into a custom ROM. After just having to reinstall all of my add-ons, customized SPB GUI, etc., twice while trying to fix this problem, I'm now thinking about backing up everything with a custom ROM. That way if I have to reinstall the ROM I won't have to spend another couple of days getting the phone config back to where it was. I've perused the TG01 kitchen thread but confess I'm still confused about how to do it. And since 99.9% of my stuff is installed on the microSD card will the new custom ROM be able to access that existing data?
Finally, I have to say this phone continues to amaze me (when WM isn't acting up). I just can't see any benefit to 'upgrading' to WP7 like many have done, possibly bricking the phone in the process, or trashing the SDcard, etc. as it just doesn't seem worth it. Now I admit that the reason I bought this phone last year was to install Android, but after having a Viewsonic G-Tablet for a few months with a custom Gingerbread 2.3 ROM installed on it I just gave the tablet back (to my buddy) as it was so freakin' buggy. Bottom line is I'm not so impressed with Android at this point, especially custom ROMs. Anyway, that's my story and I'm sticking to it.
I look forward to your sage advice.
Cheers!
Jim
Well... It appears the TG01 show is over
My TG01 has now gone into permanent S-L-O-W mode and I can't get it out of it. I've soft reset it probably 20-25 times, even yanked the battery out while it's still on hoping to shock the system. Did this many times and it didn't make any difference. I even left the battery out all night last night hoping for a miracle this morning. Of course, no change. I'm afraid to try to reinstall the ROM again as it probably couldn't complete the task before the battery runs down. As it is now I can't even make a call as it simply goes so slow it won't even connect, so if I can't find a solution soon the TG01 is going into the trash bin. During the past 3 weeks I have spent way too many hours trying to resolve this problem and have simply run out of ideas and patience. I also Googled it and a few people have had the exact same problem but no one has posted a solution.
If anyone has a tip or suggestion please advise.
tg01 getting slower
In my case the issue was fully solved by: reformatting sd card (full format) and reflashing the ROM. No freezings since I did it 2 months ago. So, I would say it's either your sd card or your ROM. A hardware failure is also possible but it worth trying before throwing your tg01 in the trash Good luck!
mikiril said:
In my case the issue was fully solved by: reformatting sd card (full format) and reflashing the ROM. No freezings since I did it 2 months ago. So, I would say it's either your sd card or your ROM. A hardware failure is also possible but it worth trying before throwing your tg01 in the trash Good luck!
Click to expand...
Click to collapse
Hi mikiril,
Thanks for the fast response. I've tried everything including reflashing the ROM and even that only worked for a few days. I've been researching the problem again this morning and found the problem and a temporary solution. The problem is device.exe is running wide open using between 95%-100% of CPU cycles. A French TG01 website says it has something to do with clicking on the Restrict Sleep Mode button in the Toshiba Power Saving Settings menu, which I had done at some point, but later went back and unchecked it. Their 'solution' is to activate both Bluetooth and WiFi then turn them off. I confirm that does work until the next bootup or Soft Reset. Maybe there's something in the registry that can undo whatever clicking on Restrict Sleep Mode has done. At least the phone is working at normal speed again, temporarily, so I have a little bit of hope.
Thanks!
T-Mobile L9
Firmware: v10g
After the phone is off the only way to restart it is to re-seat the battery.
Is this the wifi sleep of death issue? I never had this problem with v10e but you can't even downgrade right now
Please advise. Thanks.
Am not quite sure, but i guess sleep of death (sod) is an SD card issue. Remove sd card and then see if u get sod. I found in galaxy tab thread that sod was happening due to incompatibility of sd card with device. So try to see without sd card for a day or 2?
Gh0sT.RPG said:
Am not quite sure, but i guess sleep of death (sod) is an SD card issue. Remove sd card and then see if u get sod. I found in galaxy tab thread that sod was happening due to incompatibility of sd card with device. So try to see without sd card for a day or 2?
Click to expand...
Click to collapse
I don't have an external SD card installed.
FusiveR said:
I don't have an external SD card installed.
Click to expand...
Click to collapse
Rarest rare case.
Sent from my LG-P765 using xda app-developers app
You may have a bad battery or a bad phone. You may need to have either one replaced. I have had this on devices before and it is difficult to figure out which one is messing up.
Does it go into sleep-of-death while charging? If so, it is most definitely the device.
kevev said:
You may have a bad battery or a bad phone. You may need to have either one replaced. I have had this on devices before and it is difficult to figure out which one is messing up.
Does it go into sleep-of-death while charging? If so, it is most definitely the device.
Click to expand...
Click to collapse
It has not SoD'd whilst charging.
I did a factory reset and so far so good but I don't have my hopes up. The battery life has recently become quite horrendous. Today I woke up with 100% and by the afternoon it was at 1%. The best part is that I only used it a couple of times in that whole span. This is the worst battery life I've experienced and it was initially nothing like this. So is this a software issue that is causing excessive battery drain and is also causing the device to shut down? Is it a defective battery which is causing the device to be shutdown? I don't know how to distinguish between those 2 short of buying another battery which will be a dumb purchase if the device is actually the problem.
FusiveR said:
It has not SoD'd whilst charging.
I did a factory reset and so far so good but I don't have my hopes up. The battery life has recently become quite horrendous. Today I woke up with 100% and by the afternoon it was at 1%. The best part is that I only used it a couple of times in that whole span. This is the worst battery life I've experienced and it was initially nothing like this. So is this a software issue that is causing excessive battery drain and is also causing the device to shut down? Is it a defective battery which is causing the device to be shutdown? I don't know how to distinguish between those 2 short of buying another battery which will be a dumb purchase if the device is actually the problem.
Click to expand...
Click to collapse
Defective phone. Go get it changed.
Sent from my LG-P765 using xda app-developers app
cmahendra said:
Defective phone. Go get it changed.
Sent from my LG-P765 using xda app-developers app
Click to expand...
Click to collapse
Sounds about right.
I know this is a necro-thread, but I'm actually having the same issue. I had received this phone as an alternate swap from T-Mobile because they didn't have any more MyTouch 4g slides in stock for my warranty replacement. The day I got it, it said there was a system update that needed to be run, so I did it. Starting the next day and continuing until five minutes ago, I have to pull the battery out of my phone and restart it almost every single time I want to use it. This happens on and off the charger, as well as with and without an SD card. I'm a bit at the end of my rope, and I've seen sporadic posts about this "sleep of death" issue all over the place, but without much in the way of a solution. Did getting a replacement phone solve the issue, or did you just wind up swapping it out for a different model all together?
I bought LG l9 and it turns off only when i lock the phone.I brought the phone to the service and they said that is a software problem.When i pick it up i will update you .
siLLenCi0 said:
I bought LG l9 and it turns off only when i lock the phone.I brought the phone to the service and they said that is a software problem.When i pick it up i will update you .
Click to expand...
Click to collapse
I picked up the phone.They said its software problem,so they just upgraded my LG to version 4.1.2. Its not turning off and i am using it without any little problem.So i hope i helped.Greetings
I wonder if you managed to help. It's been eight months before you posted!
Sent from my LG-P769 using XDA Premium 4 mobile app
having same issue
my LG L9 p769 is having similar issues, it will just randomly turn off and start power cycling itself, I notice when it starts vibrating during the startup process at regular intervals. you're saying that updating the software would help it stop doing this?
Helo
Hello erveryone,
I have the same problem. I have android 4.4.2 . Did somebody solve this problem?
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
neXus PRIME said:
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
Click to expand...
Click to collapse
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
rocky00001 said:
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
Click to expand...
Click to collapse
Let the warranty guys wonder why the issue happened. Its a costly thing, and warranty is EXACTLY for these type of situations. USE it.
Just save yourself the hassle and get it replaced like nexus suggested if you dig into what the causes are it will take a while because i tried to with an older htc device
Jb wont solve it, if its kinda similar to my problem described in your previous thread, motherboard change is the only option
thanx everybody . so that means i will live with this faulty device for sometime more till i go back to my work place n have access to service station
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
djranbhir said:
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
Click to expand...
Click to collapse
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
myusernamewastoken said:
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
Click to expand...
Click to collapse
ditto.it started once in week types but now the frequency is pretty constant n not progressive.. might be that we are few of unlucky ones.
i called htc few days back they told me flashing rom should fix it
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
rocky00001 said:
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
Click to expand...
Click to collapse
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
I also have 720.3 but don't have such problem.
That's absolutely a hardware problem,take it to service center asap n dont wait for jb update.
sent from my HTC DX
myusernamewastoken said:
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
Click to expand...
Click to collapse
YEA may be i can but that will take forever in India to get a proper response from main htc office/SC that is 3500 miles away. I will be in bangalore in may/june so will directly go the main service centre myself. Additionally I don't think they will replace the phone immediately so sending over mail will be useless if i get the same phone back with some temprory tweaking from their side.
I have 6 months of warranty left till November so if it goes bad let it be, my case will get stronger.
Can i flash my phone back to 1.18.420 myself without voiding warranty.?
In future i will think twice before going for HTC
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
djranbhir said:
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
Click to expand...
Click to collapse
thats old desire trick called "put that brick into freezer", but it doesnt help in long term, youll have to cool it whole time youre using it
RANDOM REBOOTING devices with STOCK ROMs have FAULTY HARDWARE.
I phone shouldnt reboot on heat even with extreme use, and if it does, its faulty.
If you have custom roms or kernels, then it might be due to software issue, but on STOCK, its always HARDWARE.
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
You remember me about my old Mio A701 phone who started to behave strange for month or two... and after that the radio chip crashed...
Also it happend on my wife's LG phone that a little dirty (mettalic I think) on circuit inside right behind the power plug was able to freeze the phone and some times to restart.
So, if you tried all that things and the problem is not solved then it is a hardware problem! You have to disassemble the phone and repair it! Or go to service center (never I had).
its not a heat problem coz .i can use this device for prolonged sessions. only when the screen is off and network on it reboots
PS. when is jb coming to India
Try one more thing there is a app(don't know name) which can increase the minimum processor frequency
Try that out may be your CPU has very low min speed, don't sure about this but give it a try.
If that requires rooting then don't do it.
sent from my HTC DX
I am unfortunately a bimbo when it comes to the mobile phones. I have tried to find an answer to my question, but I only found guesses, nothing spesific or helpful. I am hoping to find someone who understands the CPU/modem of Samsung phones, please bear with me!
Samsung Galaxy S II
GT-I9100
Android 4.1.2
Kernel 3.0.31-889555
Build JZ054K.I9100XWLSJ
Not sim-locked, not rooted. Purchaced in Finland September 2012, should be normal "untouched" phone.
Upgraded to Jellybean (right?) a couple of months ago by selecting the option from the phone. Kies and me, not working together. After every OS update I have done a factory reboot and installed the apps back, because some people on the forums have suggested it as a good precautionary measure. Things have always gone smoothly after updates.
The problem: Nowdays the phone overheats. It gets so hot that last time this happened the sim card got twisted and malformed. Also the battery drains fast when the phone gets hot. The hottest place on the phone is right under the camera lense (CPU?), not the battery. Most of the time wifi is on, mobile data off, GPS off and bluetooth off. Wifi signal is excellent.
This did not happen before Jellybean, otherwise I would only blame my extensive use of the phone. I have about 100-105 apps, Lookout, Juice Defender, about 10 news widgets, irc client, Facebook, Twitter, Spotify, Photoapps, Picasa tool, Olivephone etc. I watch movies, write docs. The memory certainly is in use, and the data transfer is 3,76 GB in 6 days over wifi (according to My Data Manager app).
The posts I found, suggested that the problem might be in media scanner or modem, and indeed software related. Is there any way of knowing this for sure? How can I read data like CPU use, temperatures etc or is it even helpful? Any other possible reasons? Is there a way to fix the problem without rooting the phone? As a bimbo I am scared of going to that route, because things tend to go wrong. If someone suggests a fix by simply installing a modem, can you create a return point or somehow make sure things can get back to what they were? I can always ask the seller company, DNA Finland, but doubt they know anything, and if they want me to return the phone as malfunctioning one, I'll probably cry as it took some time to get used to this.
Thank you!
Try a different battery first. See if the issue persists.
"To err is human, to forgive is divine"
Sent from my SGS II
Heating
I get that alot too.
Usually when Im on Chrome surfing website the part of the camera lens gets soooo hot, I have to turn it off for it to cool down. I notice it happens alot when I'm outdoors.
What I do it I remove the battery and slot it back in let it cool down a bit before turning it on.
I'm at a lost too sometimes but nothing major so didn't bother. Does your battery drain very quickly when it is overheating? Mine does.
madbutnotstupid said:
I get that alot too.
Usually when Im on Chrome surfing website the part of the camera lens gets soooo hot, I have to turn it off for it to cool down. I notice it happens alot when I'm outdoors.
What I do it I remove the battery and slot it back in let it cool down a bit before turning it on.
I'm at a lost too sometimes but nothing major so didn't bother. Does your battery drain very quickly when it is overheating? Mine does.
Click to expand...
Click to collapse
How old is ur battery?
Are u using any case or cover?
"To err is human, to forgive is divine"
Sent from my SGS II
A useful response hopefully
androidfanfinland said:
I am unfortunately a bimbo when it comes to the mobile phones. I have tried to find an answer to my question, but I only found guesses, nothing spesific or helpful. I am hoping to find someone who understands the CPU/modem of Samsung phones, please bear with me!
Samsung Galaxy S II
GT-I9100
Android 4.1.2
Kernel 3.0.31-889555
Build JZ054K.I9100XWLSJ
Not sim-locked, not rooted. Purchaced in Finland September 2012, should be normal "untouched" phone.
Upgraded to Jellybean (right?) a couple of months ago by selecting the option from the phone. Kies and me, not working together. After every OS update I have done a factory reboot and installed the apps back, because some people on the forums have suggested it as a good precautionary measure. Things have always gone smoothly after updates.
The problem: Nowdays the phone overheats. It gets so hot that last time this happened the sim card got twisted and malformed. Also the battery drains fast when the phone gets hot. The hottest place on the phone is right under the camera lense (CPU?), not the battery. Most of the time wifi is on, mobile data off, GPS off and bluetooth off. Wifi signal is excellent.
This did not happen before Jellybean, otherwise I would only blame my extensive use of the phone. I have about 100-105 apps, Lookout, Juice Defender, about 10 news widgets, irc client, Facebook, Twitter, Spotify, Photoapps, Picasa tool, Olivephone etc. I watch movies, write docs. The memory certainly is in use, and the data transfer is 3,76 GB in 6 days over wifi (according to My Data Manager app).
The posts I found, suggested that the problem might be in media scanner or modem, and indeed software related. Is there any way of knowing this for sure? How can I read data like CPU use, temperatures etc or is it even helpful? Any other possible reasons? Is there a way to fix the problem without rooting the phone? As a bimbo I am scared of going to that route, because things tend to go wrong. If someone suggests a fix by simply installing a modem, can you create a return point or somehow make sure things can get back to what they were? I can always ask the seller company, DNA Finland, but doubt they know anything, and if they want me to return the phone as malfunctioning one, I'll probably cry as it took some time to get used to this.
Thank you!
Click to expand...
Click to collapse
No disrespect to to the other guys but their responses seemed pretty useless am I right? I've had some experience with this which is why I feel qualified to answer, hopefully if it's still an issue a couple of months since you posted that I may be of help.
It's not something you're going to find a permanent fix for and my best advice is report it to your manufactuer - it is VERY likely to be to do with the jellybean software itself and in terms of a long-term solution you can hope for a further update to be released (it appears to be quite a common problem since the latest upgrade a few months ago).
Now there are things you can do to reduce it. Once it runs dry of battery (switch it off occasionally if it's melting your sim in the process!). Plug it in and let it charge switched off to full capacity. Repeat this process once. You should find that the phone's temperature stays relatively healthy (as does the battery life for ... weeks ( sorry I can't predict how long, for me it was a 4 or 5 before I had to repeat process)
Anyway, to recap, reporting it is important. Unless they're formally told about it then there's no issue.
Another long term solution is to go back to stock ICS. This does not involve routing but does involve wiping the software putting a new one on from scratch. But if you've done factory resets then I'd say you've got enough know how for a stock rom flash, they're not difficult and you'll find plenty of assistance on how to do that on xda.
All the best.
I would try a different modem too.
Sent from my GT-I9100 using Tapatalk 4 Beta
If you ask me, I'm a 100% inclined to the modem being the main cause for this. If you can, post the baseband number that appears under settings>> phone info. Baseband, modem and radio all refer to the same. It's good to know what modem you're using, I have a list of modems I've personally tested that resulted in overheating problems.
BTW you should try to fix this asap cuz this overheating messes you battery, it gets inflated. I've had some mayor overheating problems but never had a malformed SIM card. Sounds like you have a portable BBQ grill.
I honestly don't know if you can change modems without rooting your phone but I strongly recommend you root it. Changing modems on rooted SGS2s is a piece of cake.
Battery Overheats
androidfanfinland said:
I am unfortunately a bimbo when it comes to the mobile phones. I have tried to find an answer to my question, but I only found guesses, nothing spesific or helpful. I am hoping to find someone who understands the CPU/modem of Samsung phones, please bear with me!
Samsung Galaxy S II
GT-I9100
Android 4.1.2
Kernel 3.0.31-889555
Build JZ054K.I9100XWLSJ
Not sim-locked, not rooted. Purchaced in Finland September 2012, should be normal "untouched" phone.
Upgraded to Jellybean (right?) a couple of months ago by selecting the option from the phone. Kies and me, not working together. After every OS update I have done a factory reboot and installed the apps back, because some people on the forums have suggested it as a good precautionary measure. Things have always gone smoothly after updates.
The problem: Nowdays the phone overheats. It gets so hot that last time this happened the sim card got twisted and malformed. Also the battery drains fast when the phone gets hot. The hottest place on the phone is right under the camera lense (CPU?), not the battery. Most of the time wifi is on, mobile data off, GPS off and bluetooth off. Wifi signal is excellent.
This did not happen before Jellybean, otherwise I would only blame my extensive use of the phone. I have about 100-105 apps, Lookout, Juice Defender, about 10 news widgets, irc client, Facebook, Twitter, Spotify, Photoapps, Picasa tool, Olivephone etc. I watch movies, write docs. The memory certainly is in use, and the data transfer is 3,76 GB in 6 days over wifi (according to My Data Manager app).
The posts I found, suggested that the problem might be in media scanner or modem, and indeed software related. Is there any way of knowing this for sure? How can I read data like CPU use, temperatures etc or is it even helpful? Any other possible reasons? Is there a way to fix the problem without rooting the phone? As a bimbo I am scared of going to that route, because things tend to go wrong. If someone suggests a fix by simply installing a modem, can you create a return point or somehow make sure things can get back to what they were? I can always ask the seller company, DNA Finland, but doubt they know anything, and if they want me to return the phone as malfunctioning one, I'll probably cry as it took some time to get used to this.
Thank you!
Click to expand...
Click to collapse
Same thing happend, exept that the battery overheats and it's very hot
is the battery worn out ? it got very hot last night and showed a warning message
If you've had the battery for a while, yeah, try a new one; particularly if the battery appears a bit 'swollen' or feels 'spongy' rather than firm like a new battery does.
I am using 4.3 ROM on any of my phones. and facing regular problems with few thing and those are bugging me bad.
My phone heats up a lot however battery performance has gone bad from worst and still not giving me more then 8 hours with very minimum usage.
Also, while charging, the battery would easily reach up to 47-48 degree Celsius within a minute or two due to which I always have to charge it while keeping it turned off.
Any idea what can be done to resolve it? I am too scared to do regular usage on my phone thinking it would drain out at important time and heating too much can cause severe damage to internals of the phone?
I am having a similar problem on my Galaxy S2 since upgrading to Jelly Bean. But the circumstances are different. If I keep the phone in my trouser pocket I find that it will occasionally become hot and will not respond to the on button. If I then take the battery out and immediately reinsert it the phone starts correctly but the battery will have run down appreciably (usually battery is only down by 10% in a day but after these episodes it will be down by 50% in only the few hours it has been in the trousers). The phone is set to start with a PIN number and Wifi, GPS and data are turned off. The overheating has never occurred if the phone is not in a pocket. I thought that some combination of button presses was causing the trouble so invested in a hard case - but this has not stopped the problem completely although it occurs less often.
The phone details are:
Model GT-I9100, Android 4.1.2, Baseband I9100XXLS8, Kernel 3.0.31-863787 [email protected]#3 SMP PREEMPT Thu Jan 3112:20:07, Build number JZ054K.I9100XXMS1
Reinstall
Reinstall Software then all problems go away