My weirdo Z2 not charging using stock charger - Xperia Z2 Q&A, Help & Troubleshooting

I have a weird problem with my Z2..
few days back it stopped charging through the usb port and couldn't be detected by my PC, I did try different chargers and cables.. but it did charge through the dock..
Took it to Sony service center and they declared the mother board needed to be changed and it was expensive.. almost same as the price of a new z2.. the guy there advised me to take it to any private repairing shop, changing only the usb port would be cheaper.. so today I took it to a repair shop.. but to my surprise the technician there said my phone was charging fine..
I was not sure but it definitely was charging... so brought it back home.. and... not charging again... tried all chargers that I had... tried connecting it to PC, nothing ! it did not go to flash mode even.. but did go to download mode..
and then I tried a 2.1A charger.. and there it was charging as if it had no problems ever !
So its charging with a 2.1 A charger but not through the genuine 1.5 A charger.. though it does still charge through the dock fine... and it still can't be detected by the PC..
Any ideas.. ??
I am still guessing its hardware but hoping its not...

anyone ? come on give me ideas..

docsaq said:
anyone ? come on give me ideas..
Click to expand...
Click to collapse
I'm not sure what the consumer laws are where you live but I do know that in the U.K. where I live this would get me a new phone if Sony didn't repair the phone as mine is under a year old.
Sent from my SGP311 using XDA Free mobile app

Related

[q] x10 charging problem

can someone please help me my x10 wont charge the green light doesnt com on whether its te usb charger or the wall charger can some one please help thanks in advance
i read somewere that it was a faulty motherboard,and he got another phone for free.
I had the same problem, returned my X10 to T-Mobile and got a new phone.
Sent from my X10i using XDA App
also had this issue mini usb didnt feel solid in the charger port think it was a faulty port was replaced in the store
I think there is a problem with that port in our x10's. I read many topics about charging problems. You have to be very carefull with it. I think micro usb socket is getting loose after 'heavy' use so it needs replacing.
i use momax U-Charger and battery... so far so good... np..
Tray anodher usb cabel. I heave some problem with orginal cabel to
Sent from my X10i using XDA App
I had this problem after I droped my phone. The only option I had left was to return it to rogers and get a new phone (it was all free of charge for me, so I didn't mind).
When I bui tel. I got usb lader kabel and it's dosnt work. I heave 2 - 3 extra cabels in the home and i tray one with work strait awey
Sorry for me bad english - english it's me 4's langue
Sent from my X10i using XDA App
i tried buyin a new chrger but unfrtunataley that didnt wrk so i m probably have to sen it back to sony erricson as i bought the phone of my friend nd dont have a warranty
hi
i had the same problem with my x10
i rang/phoned sony erriccson and did not mention that my phone was bought from ebay
they told me to return the phone and they emailed me a form to print and send them with the phone
6 days after i posted them my phone they sent me a new phone
the warranty is checked by the serial number so if you keep quiet you should probably be OK
hope this has helped and that you can understand
vitu1994 said:
i bought the phone of my friend nd dont have a warranty
Click to expand...
Click to collapse
well get your friend to take it back?
mrtim123 said:
well get your friend to take it back?
Click to expand...
Click to collapse
lol cos he moved countries
vitu1994 said:
can someone please help me my x10 wont charge the green light doesnt com on whether its te usb charger or the wall charger can some one please help thanks in advance
Click to expand...
Click to collapse
I had a similar problem, Mine would only charge through usb and not by the wall plug. I took it back for repair and because they couldn't fix it within 7 days they sent me a new one
Hope this helps

X10 mini usb charging problem

Today I wanted to charge my phone via USB. But now it is discharging. Why ? I'm using another microUSB cable, not original one. Phone says charging(USB) but i've lost 40% so far.
Mine does this too - I've found turning it off, letting it charge for a bit in the off state, then turning it back on again gets it to charge properly again
I have read many threads around the web, and there seems to be many errors concerning charging errors with the Sony Ericsson Xperia X10 Mini Pro.
In my case it was the usb micro cable it self.
Day 1
I received the mob.
Charged it to full, using usb cable and AC/DC/USB-adapter, while i was turned on.
Day 2
Checked out the mob until there was only 15% left on the battery indicator.
Trying to charge just like day1...faliure...nothing happens :-(
Trying to charge via PC...faliure...nothing happens :-(
Trying to charge just like day1 with mob turned off...succes...it is charging
I let it charge to the next day.
Day 3.
Morning...i can see it has stopped charging...it must be full ?
I turn on the mob.
Nope only 46% ??? Damn.
I try charging while on, via adapter and PC...faliure :-(
I leave it on the table for about 2 hours and then come back.
I plug out the cable and...hmmm...the micro connector is a bit warm...hmmm
The mob i cold all over...it might be the cable thats faulty
I get my HTC HD2 usb micro cable...plug it in...and plug it to adapter
Succes Its charging...also via PC.
It seems:
The standard SE micro usb cable (that we are warned, only to use) is faulty.
I have read that many, have got their mob back from service repair, and i still dosent work ? Time after time.
It must be because, the service repair center is using their own micro usb cable, and there by not discovering what the real error is....the standard cable following the mini is defekt.
I have written to SE in Denmark...im waiting for their answer...if they are wise, then they are going to check their hole stock of cables
Well i got an answer fro SE
Guess what the answer was ???
"We have never had errors like that in our service department!"
I know the are lying, or just ignoring errors, because my daugthers friend had the exact same problem...witch SE couldent repair (2 attempts).
Posetive thing:
SE offered to change my micro usb cable to a new 1 (faulty one i guess)
I wrote back to SE:
I do not need a new cable since i have 3 working noname micro usb cables!
And explained the hold shabang 1 more time, telling them that the repair center would not catch the error unless, they used the exact same cable as the costumer!.
Since then i havent heard from SE
Conclusion:
SE doesnt give a damn about their costumers problems
Consequence:
I dont wanna buy an SE cellphone ever again!!! (this phone was for my daughter).
From now on i stick to HTC...ive got at HTC HD2 and i just LOOOOOOVE IT
PS. The micro usb cable for my HD2 works perfect with the mini pro. No charging errors at all
hello...
Well guys i was with the same problem... the mobile was discharging when connected to USB port... so i just changed the USB port and it begun to charge!!!!!
SOmetimes the USB port has no power to charge so u may change it...
for me it worked well.
good luck
I have this problems, since few days ago.
And after a search in many web pages, the solutions didn´t appear, I don´t know, if this a issue whit the usb cable or the usb slot in the phone, I really try differents things, turn on while push the camera button, or the - vol button, sometimes work, but is really a pain in the a...
if someboby already find a solution lets us know.
wiilweer said:
Today I wanted to charge my phone via USB. But now it is discharging. Why ? I'm using another microUSB cable, not original one. Phone says charging(USB) but i've lost 40% so far.
Click to expand...
Click to collapse
its due to the usb cable , i experienced the same an year before . try using any other data cable that is similiar to mini pro's .
i have charging problem too. pls help
it's ok
hi guys, i bought a htc evo 3d and the htc's cable is charging my x10 mini.
2 times tried, first time its charged %10 to %100. second time %80 to %100.
if someone try, please send reply.
t.siddharth said:
its due to the usb cable , i experienced the same an year before . try using any other data cable that is similiar to mini pro's .
Click to expand...
Click to collapse
thank you for your helpful message t.siddharth
i had the same problem with my phone, initially i replaced the cable then i sent the phone for repair twice as the first time it was not fixed.
6 months later the charging fault reoccurs, so i took phone apart myself and found that the mini usb socket had come away from the pcb.

USB Connector Issues

Starting to have problems with my USB Connector i think!
Basically, if i plug it in, nothing happens, doesn't charge!
If i wiggle it around and hold it in a set place, it starts to work/charge.
Im guessing this means there is a problem with the USB port on the mainboard of the phone?
Hell yeah, seems to happen alot in x10. That's what happened to me, then it fried my battery and wouldn't connect at all to charger or PC. Had to send it off for repair, luckily still under warranty tho. They fixed it, I now take real care when connecting.
Sent from my X10i using XDA App
Think it could actually be my charger!
Just tried my brothers Blackberry charger, same connection. Plugged in works fine, no waggling needed at all!
Im guessing maybe the connection on the inside of the cahrger is dying or, the hole in the charger has gotton a little too big and doesn't fit snugly in the X10 anymore!
Be carefully using blackberry charger, runs different volt/amp and wont do your battery much good in long run. Get a new Sony charger.
Sent from my X10i using XDA App
Yeah, was just to test!
Ordered myself a new EC-700 Genuine cable off ebay
ya i had a simler issue with my x10 i used
org sony charger adapter + sony usb cable
moto usb + sony charger
blackberry mini usb with micro adapter + sony charger
allso tryed a iphone usb wall adapter (but that was after i found my micro port to be not responding to anything)
a blackberry usb with micro adapter
an a blackberry wallk charger with micro adapter
sum how sum way my micro usb port got fryed an i had to send my phone back to att to get a new one thank god it happend 35 days in to the 90 day warnty
anyway just got my new one 3 days ago and am only going to use sony usb cable and moto usb cable with the pc an the sony wall usb adapter also the usb tweeks/mod to speed up data transfer rate are allso a bad idea i wrote my own script for that as well and that probly played sum part in the port frying anyway the best idea is to use sony chargers and replacement chargers for the x10 usbcables i think are ok but thats what im testing now so dont take my word for it. =P
My USB is starting to not always connect. not gonna send it away yet but will probably have to eventually.
ya i had to send mine it woudnt charge pc woudnt see it hell i had to wifi a stock rom to it to restore it so the ppl at the att store woudnt try the oh you rooted your phone we cant take it back thing.

[Q] s3 charging issues

Hi I bought s3 5 months back and now im facing the slow charging issues.and at one point the phone wont charge at all.. blowing cleaning also didn't work.. I took it to the service centre. They first replaced the port and it didn't work. Later that day they told its mother board problem. They couldn't explain why. And couldn't tell whether wireless charger would fix this issue. If anyone could help me how to check hardware failure I could check myself and tell me if wireless charger would work nw??
I faced the same problem and the cause was my usb cable
Replace port failed and presuming a service centre would have a decent cable you need a new motherboard .
No way of knowing what has failed without removing the motherboard and testing each component end result you still need a new motherboard .
wireless charging
JJEgan said:
Replace port failed and presuming a service centre would have a decent cable you need a new motherboard .
No way of knowing what has failed without removing the motherboard and testing each component end result you still need a new motherboard .
Click to expand...
Click to collapse
Yes.. after replacing the new usb socket it didn't respond at all. I want to know whether I will be able to charge my phone using wireless charger. ??
arun090990 said:
Yes.. after replacing the new usb socket it didn't respond at all. I want to know whether I will be able to charge my phone using wireless charger. ??
Click to expand...
Click to collapse
did you try other cables like htc one's or blackberry's? because i too had the same problem for the 1st cable and used blackberry's. now again the second cable provided by samsung service center isn't working after few days. so now using htc cable.
sriram231092 said:
did you try other cables like htc one's or blackberry's? because i too had the same problem for the 1st cable and used blackberry's. now again the second cable provided by samsung service center isn't working after few days. so now using htc cable.
Click to expand...
Click to collapse
Yeah its the usb cable, samsung ones are rubbish, mine got to a point where it would charge 1 percent an hour, tried my brothers galaxy ace 2 charger which is all in one and charges from empty to full in about a hour and a half without affecting battery life
Sent from my GT-P5110 using xda app-developers app
S3 wireless charging
hulkrage said:
I faced the same problem and the cause was my usb cable
Click to expand...
Click to collapse
I tried, I dint work.. Does wireless charging will do???
s3 wireless charging
Does s3 wireless charging works for the slow charging problem through usb??
I've had the same problem - I've bought a new USB cable and now everything is OK.
S3 charging
GIBbeerSKY said:
I've had the same problem - I've bought a new USB cable and now everything is OK.
Click to expand...
Click to collapse
.
My port is not even working... Not detecting.. Nothing is happening. Any ideas to rectify??
You can take the battery out and use the universal charger.

[Q] USB charging not working, data connection working

I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
MrTheMan said:
I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
Click to expand...
Click to collapse
Seems like hard to repair. You would need to disassemble the whole device. I'd suggest you send the phone for warranty repair. Just do not mention you let it fall
Jackos said:
Seems like hard to repair. You would need to disassemble the whole device. I'd suggest you send the phone for warranty repair. Just do not mention you let it fall
Click to expand...
Click to collapse
The whole glass back panel was into pieces. I replaced it, so I'm afraid that is not an option
MrTheMan said:
The whole glass back panel was into pieces. I replaced it, so I'm afraid that is not an option
Click to expand...
Click to collapse
Look into the Z2 disassembling videos, but I guess you should bring the device into a professional phones repair service.
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
If you keep tightly in some points, dies it charge then? If not and still charges intermediate then there are two things. Either one of the lines if the port is damaged or the battery is of center. Remove and reconnect. First clean it's contacts with.a brush and pure alcohol. Do the same on the port.
Mine does the opposite, USB is fine(as long as I disconnect at 100% and don't charge with MHL adapter) but magnetic has the issue.
Sent from my D6503 using Xparent Red Tapatalk 2
Upside down Magnetic charging cable
Jackos said:
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
Click to expand...
Click to collapse
Hi,
I did connect my magnetic charging cable upside down. And my magnetic port is messed up now. It keeps charging and discharging when connected. It doesn't charge from a USB port and i need to plug in the adapter to a wall outlet for it to charge.
Is there anything i can do to fix this?
Xperia Z2 Charging Problem
hi, i have also xperia z2. i have also micro usb and magnetic charging problem, charging icon will keep appearing and disappearing irregularly, about once per second. how can i solve the problem? thanks
MrTheMan said:
I have found the Xperia Z2 to be an extremely slippery phone and it dropped to the floor quite a few times already, but the last fall seems to have finally damaged it. Now, when I connect it through USB to either a PC or power outlet, it will no longer charge. I can exchange data with my PC, view the external storage etc. just fine, but the charging icon will keep appearing and disappearing irregularly, about once per second. Meanwhile the battery gets drained instead of charged.
I now charge my phone through the magnetic port one the side of the phone, which is working fine. I would like, however, to know if there is a way to repair the USB port of my phone.
Many thanks
Click to expand...
Click to collapse
Jackos said:
@MrTheMan I think I know what bricked your USB port. The damage wasn't from the fall, you just connected the Magnetic charging cable upside down... Didn't you?
Click to expand...
Click to collapse
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
imranclick said:
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
Click to expand...
Click to collapse
The Mainboard is bricked.
Jackos said:
The Mainboard is bricked.
Click to expand...
Click to collapse
Oh, I see. That will cost a lot of money to repair it.
imranclick said:
Oh, I see. That will cost a lot of money to repair it.
Click to expand...
Click to collapse
I'm sorry for your loss. It would be extremely hard to repair that by yourself. If you're out of warranty there is nothing you can do about it.
Jackos said:
I'm sorry for your loss. It would be extremely hard to repair that by yourself. If you're out of warranty there is nothing you can do about it.
Click to expand...
Click to collapse
Cannot repair it at all? Oh,well. Thank you very much for the reply. :crying::crying::crying:
imranclick said:
Cannot repair it at all? Oh,well. Thank you very much for the reply. :crying::crying::crying:
Click to expand...
Click to collapse
If I remember correctly there is one diode on the PCB that get's damaged :/
I have the same problem, due to magnetic charger..
Surely this is covered by warranty? I'm still under warranty so I will try to get a replacement.
How could they design it so poorly that it can be damaged like this....
Jackos said:
If I remember correctly there is one diode on the PCB that get's damaged :/
Click to expand...
Click to collapse
Oh, I search some info. The diode just allow electric current pass one direction only. No wonder my XZ2 keep restart after I pressed shutdown because the diode allow the electric current from battery can pass through in opppsite way.
I don't believe it is a hardware problem. You dropped the phone but the USB port is not likely to be physically damaged by a knock. I had the same problem, on a Z2 provided by my company. I have requested a change, got a new one and in a few days the second handset had the same issue too. Two phones, both new, both never dropped, used with maximum care, both with the same problem. The second one wasn't even charged more than a couple of times before failure. And I had tried it as soon as I had it in my hands, just to be sure it worked, and it did, at first. I connected it to a laptop thru USB port (3.0) and it charged. Then updated apps and system to Lollipop, connected it again and it failed. In a couple of days. I'm sure nothing physical happened, unless my USB port fried it. Notice however, that data connection is working perfectly and everything else I connecrt to that port works as well.
I have some mag chargers too, and I don't believe I've ever connected them upside down. The plug is made in such a way the it does not connect if reversed, having one contact circular shape and the other elliptical.
I checked on the Web and there is a number of Z2 owners complaining for the same issue: there's even a video on Youtube showing this exact behavior. Sony seems to ignore it.
I must admit, however, that I'm unable to explain why a factory reset does not solve the problem. Now I'm trying to flash a stock ROM (mine is branded Telecom Italia) and see what happens.
imranclick said:
Hi, I have a Xperia Z2. My phone have the same problem after my sister put the magnetic charger upside down. My phone right now can only charge with the mangetic charger. My phone warranty already expired. I want to know is it really the usb port bricked? @MrTheMan, Have you repair your phone?
Click to expand...
Click to collapse
Did you repaired your device. Please relpy this
Phone 2 years.
1. Charged through the USB port on the network 220 (native charger):
It reaches 81-83% of charge and starts to go crazy: flashing red LED charging and says that is / is not going to charge.
In fact, no charges.
I tried different cords and chargers - so everywhere is going crazy with a 80% interest
2. Charged via USB from the cigarette lighter in your car or the external battery:
It's okay - safely charged up to 100%
3. Charged through the magnetic cable:
It's okay - safely charged up to 100%
These are symptoms of what is dying?
Thank you!

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