Related
Just out of no where, I can't use my camera anymore. I even did a factory reset and it still doesn't work. I did the firmware upgrade and it was fine so I am not sure what could have caused this since doing a search, it seemed most was due to the firmware update. I was just taking pictures Wednesday of last week and yesterday, it just puked.
It takes forever to get it working and when it does, it looks like the homescreen all blurry. self facing camera works though. If I do (or can before it pukes), it just takes a green picture. ???
anyone else have their camera not working out of the blue?
I may have to send this unit back to ASUS to have them look it over as I don't think it's a software issue anymore.
Suggestions? Thanks!
chivas228 said:
Just out of no where, I can't use my camera anymore. I even did a factory reset and it still doesn't work. I did the firmware upgrade and it was fine so I am not sure what could have caused this since doing a search, it seemed most was due to the firmware update. I was just taking pictures Wednesday of last week and yesterday, it just puked.
It takes forever to get it working and when it does, it looks like the homescreen all blurry. self facing camera works though. If I do (or can before it pukes), it just takes a green picture. ???
anyone else have their camera not working out of the blue?
I may have to send this unit back to ASUS to have them look it over as I don't think it's a software issue anymore.
Suggestions? Thanks!
Click to expand...
Click to collapse
There was another thread with a few posters who had a similar/the same issue. Pretty sure their camera wasn't even showing a good preview though, they were getting green and static even on the screen of the Camera app itself.
Too lazy to find it, but so you know there are some out there.
chivas228 said:
Just out of no where, I can't use my camera anymore. I even did a factory reset and it still doesn't work. I did the firmware upgrade and it was fine so I am not sure what could have caused this since doing a search, it seemed most was due to the firmware update. I was just taking pictures Wednesday of last week and yesterday, it just puked.
It takes forever to get it working and when it does, it looks like the homescreen all blurry. self facing camera works though. If I do (or can before it pukes), it just takes a green picture. ???
anyone else have their camera not working out of the blue?
I may have to send this unit back to ASUS to have them look it over as I don't think it's a software issue anymore.
Suggestions? Thanks!
Click to expand...
Click to collapse
That happened to mine. It was working yesterday just fine and all of a sudden this morning, the rear camera only show corrupted green lines. Have you got a fix for that or you have RMAed it?
myeepad said:
That happened to mine. It was working yesterday just fine and all of a sudden this morning, the rear camera only show corrupted green lines. Have you got a fix for that or you have RMAed it?
Click to expand...
Click to collapse
Mine suddenly stopped last week. I sent it in to the Texas Asus service center for repair.
One thing I can say with mine that specified hw issue is the if you pinched the top of the screen, gently, by the camera it would come back into focus.....but the minute it was closed and reopened, or handled in any way it would go back to a green screen.
GreginNH said:
Mine suddenly stopped last week. I sent it in to the Texas Asus service center for repair.
One thing I can say with mine that specified hw issue is the if you pinched the top of the screen, gently, by the camera it would come back into focus.....but the minute it was closed and reopened, or handled in any way it would go back to a green screen.
Click to expand...
Click to collapse
oh wow!! i just pinched mine and it did the same! worked until i let go.
I guess this is going back to get repaired. thanks for the find.
Oh wow, how strange. Of course I don't have the issue, but good to know for the future that it is h/w. Suppose there's just a faulty connection somewhere? I'm going to disassemble later and see if it isn't something I could notice.
Sent from my HTC Vision using xda premium
GreginNH said:
Mine suddenly stopped last week. I sent it in to the Texas Asus service center for repair.
One thing I can say with mine that specified hw issue is the if you pinched the top of the screen, gently, by the camera it would come back into focus.....but the minute it was closed and reopened, or handled in any way it would go back to a green screen.
Click to expand...
Click to collapse
Thank you for this info. I pinched mine at about 1 thumb space left of the camera, and yes, it did come back, but it does not stay long.
What a piece of ****ty workmanship Asus has with this Prime? sigh...
myeepad said:
Thank you for this info. I pinched mine at about 1 thumb space left of the camera, and yes, it did come back, but it does not stay long.
What a piece of ****ty workmanship Asus has with this Prime? sigh...
Click to expand...
Click to collapse
Yeah, its unfortunate. It was an accident that I found that as I was just taking out of the case to make sure nothing was obstructing or maybe the lense came loose and when I grabbed the ATP to pull it out the camera became clearer and so thats when I started gently sqeezing around that area, lol
I was like WTF!!????
I am also experiencing this problem... I believe I was the first to post about this. Unfortunately I am unlocked so I have no hope RMA'ing it
speedygonzo said:
I am also experiencing this problem... I believe I was the first to post about this. Unfortunately I am unlocked so I have no hope RMA'ing it
Click to expand...
Click to collapse
You should be able to get something because that's completely hardware related no way a ROM can cause that! I would get your case escalated... Best way to do that would be PM Gary key be sure to include your name contact info ect... Along with serial number and your email address...
Make sure the subject is descriptive like...
New hardware defect: green camera.....
Wait a day and if that doesn't work I can give you an email of my contact...
Again another flaw on asus's part that's why I returned it while I had a chance! It's there crappy quality control! I am telling you they need to inspect those things paying a Chinese worker the whole 10 minutes it would take to examine it is nothing compared to fixing it after the fact!
Sent from my PG86100 using Tapatalk
Wordlywisewiz, thanks for the suggestion. I did end up PM'img Gary Key last night. Will update when I here back.
speedygonzo said:
I am also experiencing this problem... I believe I was the first to post about this. Unfortunately I am unlocked so I have no hope RMA'ing it
Click to expand...
Click to collapse
I was in the same situation, unlocked, rooted and running CWM.
I contacted Gary, he hooked me up with Tech support manager in Texas and they did the repair.
The only issue was when I got it back I was getting the CWM loop of death
It was soft bricked for sure, I couldnt get it to do anything.
I followed the guide by diamondback in the Dev section and was able to get it fixed, but I thought it was a lost cause there for a while.
I am guessing they made the physical repair, tested it and then did a factory restore which I believe will put it into that state so if you do send it off, make sure you have the ROM backed up and that you have adb running on a laptop so you can recover.
Camera seems to be fine now, hopefully I will not have to go through that again or for any other repairs.
good luck!
GreginNH said:
I was in the same situation, unlocked, rooted and running CWM.
I contacted Gary, he hooked me up with Tech support manager in Texas and they did the repair.
The only issue was when I got it back I was getting the CWM loop of death
It was soft bricked for sure, I couldnt get it to do anything.
I followed the guide by diamondback in the Dev section and was able to get it fixed, but I thought it was a lost cause there for a while.
I am guessing they made the physical repair, tested it and then did a factory restore which I believe will put it into that state so if you do send it off, make sure you have the ROM backed up and that you have adb running on a laptop so you can recover.
Camera seems to be fine now, hopefully I will not have to go through that again or for any other repairs.
good luck!
Click to expand...
Click to collapse
How long did the RMA take you? I keep on seeing threads about how it's almost been a month with no tablet in sight. I need my tab for school so I'm thinking of RMAing mine after my term, but that's still 1 month away.
Any suggestions guys?
hayos said:
How long did the RMA take you? I keep on seeing threads about how it's almost been a month with no tablet in sight. I need my tab for school so I'm thinking of RMAing mine after my term, but that's still 1 month away.
Any suggestions guys?
Click to expand...
Click to collapse
Well Gary and a tech got back to me but I think when I did the pinch to see if its a hw issue, I think I screwed up my GPS connection since now it doesn't work anymore. But my Roma has stalled and I wonder if I should wait until the end of the month to see what this "new hardware" is. I mean, I can push the RMA but I did say my GPS was working until I tested the pinch camera "test" so I can wait. Pics would be great since my parents are in Taiwan right now and would like to send them some pics of their "grandson" (my dog) as he's growing (got him at 6 weeks and it's now 4 months).
Mine is a bit weird tho. When i turn off my screen from the camera app, i can hear my camera focusing. Sometimes after it would just reboot itself. Sometimes it would just crash the tablet.
Also, i tried the pinch method. It didnt work for mine.
I got the green screen last week. Called tech support and was told to send back for repair. It arrived yesterday in Texas and has been received and now in the pipeline.
So far, I have no complaints. Quite happy with the responsiveness of Asus.
I've always understood that, with electronics, if it's gonna fail, it usually happens within the first 90 days. If the item works past the initial 90 days, then should be good for life.
Well, my TP is less than 90 days old.
hayos said:
How long did the RMA take you? I keep on seeing threads about how it's almost been a month with no tablet in sight. I need my tab for school so I'm thinking of RMAing mine after my term, but that's still 1 month away.
Any suggestions guys?
Click to expand...
Click to collapse
10 business day exactly.
I shipped it 3/12....got it back on 3/26
i had the same issue with my TFP
i gave it a good smack near the rear camera and now it works im pretty sure the problem is with the connection.
i also noticed that my TFP screen is barely pop out a bit. so my guess is that is there is some kind of "plug wires" that are not exactly well fit.
my guess is my fix"the smack" would be just a temporary fix that may or may not work with you and the problem will come back later
Mine died today, I can push on it for a second and when I let go it goes to the green screen. Have a bunch of dead pixels in one area as well, and my dock isn't sturdy anymore. Just about to RMA pretty soon here.
RMA it. Doesn't take too long for them to get ur tab back to you now
Hello everyone,
My first thread here. I wanted to get you guys feedback on a problem I'm having with autofocus on the camera of my Evo 4G LTE. It seems like more than half the time I'm trying to take a picture the autofocus is going crazy and won't focus at all and leaves me with a blurry unfocused screen and he only way to get it to focus is for me to close the camera app and reopen it. I haven't found a way to turn off continuous autofocus. I was wondering if any of you had this problem with the camera or was it just me? If so what workarounds have you tried?
I've tried clearing the camera app data but that really did nothing for me. Any suggests would be nice, thanks!
I do not have this issue. Ive had to fight with it on rare occasion but thats just when it was focusing on something far away when i was trying to get a close up shot. im sure theres a way.
Kinny89 said:
Hello everyone,
My first thread here. I wanted to get you guys feedback on a problem I'm having with autofocus on the camera of my Evo 4G LTE. It seems like more than half the time I'm trying to take a picture the autofocus is going crazy and won't focus at all and leaves me with a blurry unfocused screen and he only way to get it to focus is for me to close the camera app and reopen it. I haven't found a way to turn off continuous autofocus. I was wondering if any of you had this problem with the camera or was it just me? If so what workarounds have you tried?
I've tried clearing the camera app data but that really did nothing for me. Any suggests would be nice, thanks!
Click to expand...
Click to collapse
That's funny.. all this time i thought i was the only one having this same problem. Closing and re-launching the app works for me as well. its a bit inconvenient, but it doesnt happen all the time.
This happened to me. Took it to sprint and they gave me a NIB.
Sent from my EvoKnievel
Yea happens to me also. Even in video lots of times it will get blurry and never recover ..
tionesdi wallinger,
xclusivx said:
That's funny.. all this time i thought i was the only one having this same problem. Closing and re-launching the app works for me as well. its a bit inconvenient, but it doesnt happen all the time.
Click to expand...
Click to collapse
Yeah it fixes by closing and reopening but there have been times when I've missed a picture because I had to close the app and reopen it.
kanyewest said:
This happened to me. Took it to sprint and they gave me a NIB.
Sent from my EvoKnievel
Click to expand...
Click to collapse
NIB means new in box or something else?
I had the same problem with my pre order phone. Returned it to best buy and got a new one with a flickering screen. Lol when I went to best buy I told the guy I was having problems with it he said with what the non focusing camera the flickering screen or the red pictures. That's pretty bad when they already know what the problems are a couple weeks after pre orders went out. I posted a YouTube video with the focus screwing up but I can't post a link to it yet.
Sent from my eVo lte *****
https://www.youtube.com/watch?v=a9lWmbJOLdQ&feature=youtube_gdata_player
Sent from my eVo lte *****
I had this problem.
Go in development section and look for HQ camera or something. It's a defective camera apk mine was fixed and worked perfectly afterwards. enjoy
nacman34 said:
https://www.youtube.com/watch?v=a9lWmbJOLdQ&feature=youtube_gdata_player
Sent from my eVo lte *****
Click to expand...
Click to collapse
If will focus lock if you're holding the camera button in the focus detent. I tested this myself, stuck it close to my keyboard and let it focus, then moved to focus on my TV, and then back to my keyboard and held the button in focus for a second or two while moving back to my TV and it didn't focus when I released the button till I went and pointed it at my keyboard again, then it started focusing again, and it focused on my TV after that.
BTW, what hardware revision is your phone? Mine is 003.
My wife's release date phone had this issue. If you focus on something close it wont refocus at any other focus length. I ended up returning it for a NIB one and never saw the issue again.
No it didn't matter what you did once it locked in it wouldn't auto focus at all unless you backed out and then back in. I don't know what rev it was since it was taken back to best buy about a week after I got it. I even tried other camera apps and it did the same thing. Even the autofocus clicking sound was a substantial popping sound. It was louder than the phone I have now.
Sent from my eVo lte *****
Also i Just tested the holding down the detent to hold the focus. It didn't work for me as soon as I moved it refocused.
Sent from my eVo lte *****
nacman34 said:
Also i Just tested the holding down the detent to hold the focus. It didn't work for me as soon as I moved it refocused.
Sent from my eVo lte *****
Click to expand...
Click to collapse
I just tap on the screen to refocus if I have a problem (area I want in focus).
Seems like the focus works half the time, the other half it just sits there blurry and won't focus no matter if I try click on the screen somewhere or take a picture. The only way I've been getting it to focus is by reopening the camera app and sometimes even that doesn't work. I think I'm going to exchange it tomorrow.
Kinny89 said:
Seems like the focus works half the time, the other half it just sits there blurry and won't focus no matter if I try click on the screen somewhere or take a picture. The only way I've been getting it to focus is by reopening the camera app and sometimes even that doesn't work. I think I'm going to exchange it tomorrow.
Click to expand...
Click to collapse
do you have TEP? or should this be covered by the 1 year warranty?
xclusivx said:
do you have TEP? or should this be covered by the 1 year warranty?
Click to expand...
Click to collapse
I bought the phone on July 1st from Best Buy and it's still under the 30day warranty.
Would you guys characterize the issue like this to some extent?
http://forum.xda-developers.com/showthread.php?t=1710876
I went and traded in my old one today. Thankfully it went smoothly and I got one without the update! So far the autofocus on this one works perfectly. Will keep you all updated.
good luck ^
I'm considering taking mine into a Sprint store to have them look at it. I dont have TEP, I'm outside of my 30 day window, rooted, and S-Off.
I wonder if they're going to give me a hard time.
So I don't know when this issue started, but my camera tends to be blurry. A LOT. I've noticed the issue usually occurs when trying to take a picture/video in low-light conditions. Trying to focus it doesn't help at all. The only thing that seems to (temporarily) fix it is to get out of the camera app, kill the camera via task manager, and start the app again. I think the problem lies within the actual phone, since it occurs on all ROMs, but I'm not sure. What do you guys think.? Have any of you guys experienced this problem as well.?
Sent from my EVO using xda premium
CrazyTechnoBoy said:
So I don't know when this issue started, but my camera tends to be blurry. A LOT. I've noticed the issue usually occurs when trying to take a picture/video in low-light conditions. Trying to focus it doesn't help at all. The only thing that seems to (temporarily) fix it is to get out of the camera app, kill the camera via task manager, and start the app again. I think the problem lies within the actual phone, since it occurs on all ROMs, but I'm not sure. What do you guys think.? Have any of you guys experienced this problem as well.?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Seen this same issue on mine and wifes phone. Me meanbean 1.4, her rooted stock ics. Both ours will correct itself just by backing out of the camera and clicking it again. but yes, low light is when it happens.
baknblack said:
Seen this same issue on mine and wifes phone. Me meanbean 1.4, her rooted stock ics. Both ours will correct itself just by backing out of the camera and clicking it again. but yes, low light is when it happens.
Click to expand...
Click to collapse
My phone has a hard time staying focused. I will tap the screen to get it to focus, but I find myself holding my breath trying to be still as possible and I'll still get a slightly blurry pic. And also issues with the sharpness.
But I don't know how to root a phone or do all the stuff that people talk about on this forum site. Is there anything else I can do, or would the ppl at the actual Sprint store know how to get the camera to take better pics without me having to go in and change a bunch of settings every time?
Any help/suggestions would be reallllly appreciated
emily
Estubbs33 said:
My phone has a hard time staying focused. I will tap the screen to get it to focus, but I find myself holding my breath trying to be still as possible and I'll still get a slightly blurry pic. And also issues with the sharpness.
But I don't know how to root a phone or do all the stuff that people talk about on this forum site. Is there anything else I can do, or would the ppl at the actual Sprint store know how to get the camera to take better pics without me having to go in and change a bunch of settings every time?
Any help/suggestions would be reallllly appreciated
emily
Click to expand...
Click to collapse
When mine does it. It will not focus at all. Only way I can fix it is close camera app and restart. Sorry
Sent from my EVO using Tapatalk 2
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
I also have this priblem， Don't know how to fix it
Sent from my LG-H961N using Tapatalk
glad to know i am not the only one!
even it s no fun to have this bug...
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
yes i do, you think that can be the cause?
clockcycle said:
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
Click to expand...
Click to collapse
actually it s not a full screen protection, it s the film that was on the screen when i bought it.
light sensor works fine
I got mine fixed by calibrating the motion sensor in display settings.
Sent from my LG-H961N using Tapatalk
Just did it but when i make a call, once i press the dial button, screen turns off
Sounds like your proximity sensor is covered up or not working. Do you have a screen protector or anything on the phone which might interfere with it? If so maybe remove it and retry. Also I'm sure you could find an app that would check it.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
i quite agree with you.... any idea when we get 6.0 ?
Would it be software? If we all have the same phone with the same software then we would all have the same problem, but we don't?
It's a software bug... Rebooting the phone fixed the problem， but then it starts acting the same way after few calls.
Sent from my LG-H961N using Tapatalk
You could try( if you haven't already), wiping your sensors. They sometimes get dirty & don't work properly.
I have same issue and have no protectors or covers or nothing just the stock phone. I think it's got to be some stupid software issue and it is very irritating. Went from one ridiculous phone into another headache...
warriorvibhu said:
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
Click to expand...
Click to collapse
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
carbon12 said:
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
Click to expand...
Click to collapse
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
warriorvibhu said:
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
Click to expand...
Click to collapse
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
carbon12 said:
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
Click to expand...
Click to collapse
Well people value their money and thats why when they feel they have inferior product the will complain. Like micro scratches on the screen, bleed on second screen, back peeling off .. and if you dont have this issue does not mean these issues dont matter and it also means serious quality control issues at LG. You for one needs to get over yourself and respect other people's problems, i have none of the above problems except the software bugs, i still feel compassionate towards fellow community members who might have recieved inferior quality devices. I clearly understand your personality type, "I dont care if the whole world goes to hell if i dont have a problem i am good." You should try to be less selfish and i am sure i am not the first one in your life to call you selfish. Think about why those people think you are selfish.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
Firstly, Take a chill pill all
All u need to do is adjust the timeout time [emoji6]
Search within settings for "timeout"
Or go to Display settings
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
First, sorry for my bad English!
My V10 H901V20L now the sencond sreen turns off with the main screen too. Means when I turned off the main screen, the second screen went off too, and I can't do anyting with the second screen too. I have tried so many ways ( like turn OFF and ON again both in Settings > Display > Second Screen, flash many differentce roms after 4wipes) and it doesn't work.
I have searched in forum but seem like noone have a solution for this issue.
So can anyone help me!
I have followed this thread and enter "signboardtest", but seem like its not a solution for me.
https://forum.xda-developers.com/lg-...uired-t3253752
And I have tested my proximity sensor, it works nomarly. So I can't find out what is the problems with my V10.
Settings > Display > Second Screen > Turn ON Both Options
Double0EK said:
Settings > Display > Second Screen > Turn ON Both Options
Click to expand...
Click to collapse
Yes, I have tried turn both off and on again. But I didn't work.
You can flash tot
China user
andy_zhang said:
You can flash tot
China user
Click to expand...
Click to collapse
Yes, for sure, I had tried with stock rom .TOT, but it doesn't work too.
update : I had updated KDZ V20J and V20L thru LGUP but it didn't work too. Can anybody help me pls!!
Anybody have any ideals about build.prop. Did this file control the second screen?
Can anyone tell me that is the problem with the hardware or solfware pls!!
Looks like a hardware issue, might want to replace that screen
Sent from my LG-H901 using Tapatalk
luisoman2000 said:
Looks like a hardware issue, might want to replace that screen
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Can you expland me more. Cause the sencond screen works perfectly when the main screen ons.
You already tried wiping and several roms, so it is definitely not a software issue. If it was software the screen would have worked with at least 1 of the roms you tried.
Sent from my LG-H901 using Tapatalk
luisoman2000 said:
You already tried wiping and several roms, so it is definitely not a software issue. If it was software the screen would have worked with at least 1 of the roms you tried.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
You are the men. Cause I still cant believe that is a hardware problem, I had gg for it but seem like no one had the "deepest" problem like me
tuilakhang said:
You are the men. Cause I still cant believe that is a hardware problem, I had gg for it but seem like no one had the "deepest" problem like me
Click to expand...
Click to collapse
Guys HEEEEEEELLLLPPPPP!!!
I have exactly the same problem! Surely someone knows what could cause this? Why does the backlight go off with the main screen??? The display is working, because if you shine light into it, the date/time/notifications are there it's just that the backlight is going off!!!! Surely this is software?
I've factory reset and it made no difference but that doesn't roll back to LP... I just upgraded this phone to the latest software when I bought it so don't know if it had this issue from new.
Sorry to take over the thread, will delete and start a new one if people would prefer.
Don't see how it can be hardware at fault???
Thanks in advance for any help?!
kennish said:
Guys HEEEEEEELLLLPPPPP!!!
I have exactly the same problem! Surely someone knows what could cause this? Why does the backlight go off with the main screen??? The display is working, because if you shine light into it, the date/time/notifications are there it's just that the backlight is going off!!!! Surely this is software?
I've factory reset and it made no difference but that doesn't roll back to LP... I just upgraded this phone to the latest software when I bought it so don't know if it had this issue from new.
Sorry to take over the thread, will delete and start a new one if people would prefer.
Don't see how it can be hardware at fault???
Thanks in advance for any help?!
Click to expand...
Click to collapse
this is what exactly happen to mine. But I had searched for it for months, and didn't have any solution. Only roll back to LP I didn't try.
tuilakhang said:
this is what exactly happen to mine. But I had searched for it for months, and didn't have any solution. Only roll back to LP I didn't try.
Click to expand...
Click to collapse
This is crazy... it's probably something simple to some of the guys on here?. Oh well I'll just see if the seller will accept that it's faulty and send me another one. How did you get sorted or didn't you?
kennish said:
This is crazy... it's probably something simple to some of the guys on here?. Oh well I'll just see if the seller will accept that it's faulty and send me another one. How did you get sorted or didn't you?
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Unluckily, I got this phone from my friend and it broke after a few time, so I can't send it back to my friend and have to find a solution.
Some say that an harware issues. But I cant get it. The second screen works perfectly with the main screen, but lights out. @@
tuilakhang said:
Unluckily, I got this phone from my friend and it broke after a few time, so I can't send it back to my friend and have to find a solution.
Some say that an harware issues. But I cant get it. The second screen works perfectly with the main screen, but lights out. @@
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That's bad for you... unlucky.
Can you recall what (if anything) may have caused it to stop working? I'm wondering it mine went bad after LG bridge software update and restore from previous V10 (H961N).
Sent mine back and got another coming this week.. fingers crossed this time. Might update it the same but maybe not restore? or not restore settings at least?
Got my new one. Working fine except it's maybe a tad dimmer compared to my previous V10s second screen. There's definitely variation as it won't go off with my finger over the proximity sensor whereas my brothers one does (this just dims right down). A piece of cardboard or paper shuts it down. But most importantly, it does go off in my pocket... or else the wifi, sound, flashlight etc would be getting switched the whole time.
I solved this problem by checking PINs on mainboard for the second Flex Cable for LCD of LG V10, see the video, READ comments here https://www.youtube.com/watch?v=hpeVAqgU94s, so in my case one of three PINs was folded little, so one PIN contact didn't touch the second Flex Cable and this caused the problem...