Yesterday afternoon about 4 o' clock I tried that my Z2 is really waterproof by putting it in the sink full of water. After that everything was working fine except the speakers and the microphones, but that's normal when they're wet and after they dried they was working fine. My girlfriend said that she called me about 5 o' clock and she said that my phone was off, but it was on, I'm sure. I read about this somewhere that after putting Z2/Z3 into water they can't receive calls. Except this everything was working good, but about 11 o' clock I realized that the touchscreen has a stripe that isn't working, but about 9 o' clock it was working. Now when I open the phone app I can't write 1, 2, 3 numbers. I opened the service test menu and chose touchscreen test and there was a stripe that wasn't working. I tried to reboot the phone and after that when I write in the service menu code nothing happened, it doesn't open the menu, but the touchscreen was still not working.
I tried to repair it via PC Companion but it became worse. Friday I will take it to the shop where I bought it. I have warranty so they should do it right? and with this problem they will replace it to a new one or repair the one I have?
Put your phone in rice with flaps opened for 1 day
Jonfensu said:
Put your phone in rice with flaps opened for 1 day
Click to expand...
Click to collapse
not too late for now?
maddboss said:
not too late for now?
Click to expand...
Click to collapse
Better late than never hehe... Also you could try a hairdryer with cool/warm air. I own a z1c and some water come into the phone 3 weeks ago (the back is loose in SIM card slot). The screen started to flick. So immediately I put it in rice and then used a hairdryer for 1 hour .And from this the phone is working fine.
Jonfensu said:
Better late than never hehe... Also you could try a hairdryer with cool/warm air. I own a z1c and some water come into the phone 3 weeks ago (the back is loose in SIM card slot). The screen started to flick. So immediately I put it in rice and then used a hairdryer for 1 hour .And from this the phone is working fine.
Click to expand...
Click to collapse
on my hair dryer there is only warm function (what is really warm and I think that maybe it could melt the stickings) and it was 5 days before. I want my device replaced with warranty
how you opened the service menu if you cant press number 2 and 3 ?
maddboss said:
on my hair dryer there is only warm function (what is really warm and I think that maybe it could melt the stickings) and it was 5 days before. I want my device replaced with warranty
Click to expand...
Click to collapse
Yes, it's very risky if you blow warm air into the phone. About warranty, go ahead, Just be sure that the indicators in every port are white, and take a close look to the back and front construction, maybe are loose or there are gaps (That's what happened to me)
Jonfensu said:
Yes, it's very risky if you blow warm air into the phone. About warranty, go ahead, Just be sure that the indicators in every port are white, and take a close look to the back and front construction, maybe are loose or there are gaps (That's what happened to me)
Click to expand...
Click to collapse
yes, there are gaps. if the gaps caused the problem, then they'll replace the device?
arismelachrinos said:
how you opened the service menu if you cant press number 2 and 3 ?
Click to expand...
Click to collapse
there's screen rotate so I averted the phone and that way I was able to write number 2 and 3
maddboss said:
yes, there are gaps. if the gaps caused the problem, then they'll replace the device?
Click to expand...
Click to collapse
Maybe . If those papers under every port/flap are still white, simply talk about the touchscreen trouble and gaps/loose on the back or front but don't tell them about water damage and request a refund or replacement. But if one of the papers is red tell them how the gap is related with the water damage and request the replacement. If they don't believe you ask for a waterproof/pressure test in the technical service. Anyway try to get a replacement. [emoji1]
now I'm waiting to that they'll replace it or fix it
I'm in the same boat (pool water though), still under warranty but I still fear they won't repair it.
sems4arsenal said:
I'm in the same boat (pool water though), still under warranty but I still fear they won't repair it.
Click to expand...
Click to collapse
for me they looked the phone and they said that this is a motherboard issue so they'll send it to a Sony Centre and there they'll decide that they'll replace it or repair it (I hope they'll replace it)
also check the water indicator if it's white or red (it's under the usb and sim card cover above the sim card slot). if it's white then they should replace or repair it, if it's red then they won't replace it
maddboss said:
for me they looked the phone and they said that this is a motherboard issue so they'll send it to a Sony Centre and there they'll decide that they'll replace it or repair it (I hope they'll replace it)
also check the water indicator if it's white or red (it's under the usb and sim card cover above the sim card slot). if it's white then they should replace or repair it, if it's red then they won't replace it
Click to expand...
Click to collapse
Before sending it, I checked it out and I think it's white so hopefully it's ok. I hope they replace the phone not fix it though, aren't these phones built for this type of stuff? it was just about 10 minutes (3 seconds interval) at the pool.
sems4arsenal said:
Before sending it, I checked it out and I think it's white so hopefully it's ok. I hope they replace the phone not fix it though, aren't these phones built for this type of stuff? it was just about 10 minutes (3 seconds interval) at the pool.
Click to expand...
Click to collapse
the problem is the same as for me? I also want replacement not repair
arismelachrinos said:
how you opened the service menu if you cant press number 2 and 3 ?
Click to expand...
Click to collapse
use this bro..
https://play.google.com/store/apps/details?id=com.neoscreenager.xperiaservicemenu&hl=tr
if it doesnt work, this one is %100 working
https://play.google.com/store/apps/details?id=com.thunderboltsoft.xperiaservicemenu&hl=tr
maddboss said:
the problem is the same as for me? I also want replacement not repair
Click to expand...
Click to collapse
I used it in the pool for a short time, it was working fine right after until that day at night the touch screen started acting up, by midnight the touch screen was all but ruined (not responsive), I left it in some rice overnight, but in the morning it still wasn't working so I sent it for repairs (phone is only 2 month old under warranty).
The Xperia Z2 user guide states it can be used in chlorinated water and I made sure the flaps were closed so not sure I want the phone repaired seeing as it could be faulty, so can you keep me updated?
sems4arsenal said:
I used it in the pool for a short time, it was working fine right after until that day at night the touch screen started acting up, by midnight the touch screen was all but ruined (not responsive), I left it in some rice overnight, but in the morning it still wasn't working so I sent it for repairs (phone is only 2 month old under warranty).
The Xperia Z2 user guide states it can be used in chlorinated water and I made sure the flaps were closed so not sure I want the phone repaired seeing as it could be faulty, so can you keep me updated?
Click to expand...
Click to collapse
yeah of course. I called the shop and they said that they haven't got any news right now, no bad or good news. they said in the shop if it's water damage then sony centre will refuse warranty, even with the indicators are white. but if water damage is caused by build quality or something like this (not user fault) and the indicators are white then sony should repair it or replace it, I think. now I don't want replacement instead of repair, I don't care about they'll replace or repair, I just want a working Z2
Question: if the thing that is between the usb and the sim card slot is red, does it mean that there is no water inside the phone?
I'm asking out of curiosity, since i am not planning on dunking my phone into water
Related
Ok so I accidently bumped my fence which had my phone on it which had a pot of water next to it. Then my phone dropped in it and i pulled it out as quickly as possible and took out the battery. FYI: My phone was still working underwater. HUGE MISTAKE. I popped in my battery to see which things worked and etc and also when i booted my phone back up the battery dropped 20%. Then i took out the battery, sim card, and sd card and let it dry in the sun. My camera is all foggy and stuff now. Can anyone help me fix my camera, speaker and battery?
*EDIT* Also my speaker was jacked up too i think because the speaker wasnt sounding very clear.
*EDIT* #2 The good news is that my battery strip thingy didnt turn red/pink. Its still white.
No problem, because you got the insurance from T-Mobile - Right?
If you do then it is covered. Water damage is specifically mentioned as covered.
If not . . . hmm, since the dot is still white you might still have a chance. Usually there is more than one though. The one near the battery is for a quick spot check, often there is also one inside for confirmation. Provided everything is ok, and it is still under warranty, maybe removing all signs of water (water marks, fog, ect.) and then attempting warranty fulfillment MIGHT work.
But my phone is rooted lol... so should i restore it before i do?
wierdoha said:
But my phone is rooted lol... so should i restore it before i do?
Click to expand...
Click to collapse
If you want, but from the several times here that I have seen where ppl send in their rooted Vibrants for warranty repair (usually GPS), it does not seem as if T-Mobile/Samsung really give a d4mn.
One word for you ...rice. put your phone in a bag of rice for 24 hours and don't touch it. After that take it out and clean it all up, put your battery back in and it should work perfect.
I actually washed my wife's phone and this worked. Hope this helps
Sent from my Simply Galaxy 3.3.....totally badass Rom!!!!
Yea right now my phone and battery is in a bowl of rice. Its been in there for about 5 hours. Hope it works
is rice like a dampness soaker?
movieaddict said:
is rice like a dampness soaker?
Click to expand...
Click to collapse
It absorbs humidity.
By the way, in the future don't put the battery back in until you've let everything dry as long as possible. Any water could short circuit the phone if you put the battery back in.
I would think also about very detailed disassembling and let dry very very well for long time before trying powering the phone.
alcohol is good for wiping off some certain parts but it can break the screen seal
Hope That Helps
Depending on your own morals, you could probably still get a warranty replacement after the water inside dries out. T-Mobile won't open the device up to check for internal water damage most likely, so if your sticker is white then you should be fine.
And FYI, bleach on a Q-Tip will turn all red water damage stickers white again.
I put my vibrant/battery in rice for 24 hours exactly and now everything works perfectly!
Speaker, battery life, camera, everything is ok
So happy.
Thanks forums!
awesome DUDE i have dropped my vibrant at least three times in water and what can i say THIS THING IS a beast my microphone doesnt work anymore but ehhh small price to pay actually does anyone know where i can find a replacement mic ive looked everywhere
XPLANE9 said:
Depending on your own morals, you could probably still get a warranty replacement after the water inside dries out. T-Mobile won't open the device up to check for internal water damage most likely, so if your sticker is white then you should be fine.
And FYI, bleach on a Q-Tip will turn all red water damage stickers white again.
Click to expand...
Click to collapse
Don't waste your time with bleach and q-tip, just ask for the replacement and when it comes, take off the new sticker with a hair dryer, 10 seconds or so, and tweezers. Then replace the water damaged one with the new one. Just like operation.
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
You could try the hair dryer trick..
Swyped from HTC Desire S using XDA Premium
Let it rest more. I dropped my laptop into water in the bathtub, not full of water, but the water was on. Waited two weeks and laptop was fine, no rice was used btw.
Sent from my Samsung Galaxy S II using the xda premium app.
The rice trick should have done it, I recommend it often, but I fear you may now have damaged the phone by not leaving it long enough and subsequently putting it on charge.
Also note, most phones have water damage litmus indicators in now so your warranty is screwed too.
Sent from my GT-I9100 using Tapatalk
alias_neo said:
The rice trick should have done it, I recommend it often, but I fear you may now have damaged the phone by not leaving it long enough and subsequently putting it on charge.
Also note, most phones have water damage litmus indicators in now so your warranty is screwed too.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Depends really, you can insure a phone at most stores these days and they will replace it regardless if you do. If your household insurance is all risk, this will cover your phone as well. (note both options costs extra money a month)
But if he does not have any of that he is indeed screwed.
Also, when dropping a phone in the water remove the battery and let it dry for at least 1 week. prefered 2 weeks. Do it in dry rice or with those moist absorbing packs you find in shoes and **** these days.
It's very possible only your battery is dead, considering the phone switched on fine and it's only the charging that doesn't work. Buy a cheap battery off ebay and try it out.
I think you might be right, If the phone would have been a goner it wouldn't have started at first.But i just cant find the water damage indicators on battery or phone,just to check if i can get it repaired through warranty
Syrellaris said:
Depends really, you can insure a phone at most stores these days and they will replace it regardless if you do. If your household insurance is all risk, this will cover your phone as well. (note both options costs extra money a month)
But if he does not have any of that he is indeed screwed.
Also, when dropping a phone in the water remove the battery and let it dry for at least 1 week. prefered 2 weeks. Do it in dry rice or with those moist absorbing packs you find in shoes and **** these days.
Click to expand...
Click to collapse
Well i guess ur right.Its not the first time my phone got water damaged.In past my HD2 actually sat in water for much much long time but then i kept the phone near heating for 4-5 days and it worked perfectly well.
(although the damage indicators turned red)
chelseafan said:
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
Click to expand...
Click to collapse
Hehehhe you are so dumb man ;-)
tooo sad
Do you know where are the water damage indicators on GS2 ??
chelseafan said:
I think you might be right, If the phone would have been a goner it wouldn't have started at first.But i just cant find the water damage indicators on battery or phone,just to check if i can get it repaired through warranty
Click to expand...
Click to collapse
I'm just speculating about the indicators on the sgs ii, it's common practice for other manufacturers to use them, often in plain sight. The gs ii, may not have any but if it does they're probably inaccessible inside.
Best bet is to examine some tear down photography. Maybe ifixit has one?
Sent from my GT-I9100 using Tapatalk
Uncooked rice is inefficient. Not sure why people use that when they can use either silica gel or desiccant, both of which come when you buy certain dry foodstuff or PC cases/computer parts/cameras (or you can buy it from the camera store). Is it worth saving a few dollars and risk the water being in your phone for that much longer?
alias_neo said:
I'm just speculating about the indicators on the sgs ii, it's common practice for other manufacturers to use them, often in plain sight. The gs ii, may not have any but if it does they're probably inaccessible inside.
Best bet is to examine some tear down photography. Maybe ifixit has one?
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
http://www.ifixit.com/Teardown/Samsung-Galaxy-S-2-Teardown/5861/1
Do you see any water damage indicators ?
chelseafan said:
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
Click to expand...
Click to collapse
Hello everybody...
I'm almost in the same situation as chelseafan...
GS2 dropped in the water, switched off, tried to dry it with my hairdryer, then successfully switched on. Everything seemed to work just fine, but then it suddenly died and I couldn't turn it on again.
I probably didn't wait enough to let it dry (a couple of hours) and now it's in a box with rice and silica.
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Thanks to everybody!
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Nope water damage is chargeable .Indicator somewhere under the camera area .
jje
JJEgan said:
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Nope water damage is chargeable .Indicator somewhere under the camera area .
jje
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Click to collapse
Thanks jje, I'll try to let it dry some days more and then we'll see... Maybe I'm lucky!
Speaking from experience, rice works, but overnight is not enough, should have left it longer, next mistake is powering it on and charging it, water and electricity do not mix, that may be the stick that broke the camels back, but I hope not in your case.....
sachilleas said:
Link in orriginal post to ifixit
Do you see any water damage indicators ?
Click to expand...
Click to collapse
As I see it in the pictures there are two Water Indicator stickers in the phone.
1. In de corner of the battery compartment, down to the right
2. In de back housing, not the battery cover, between the small camera window and the speaker opening.
You can see them in the pictures 1 and 2 of Step 4.
Apparently Samsung uses white stickers with blue/purple crosses on it. They are about 3 by 3mm.
I've been lucky! After 3 days turned off and closed in a box with plenty of rice and silica, my GS2 is back and working perfectly! No issue detected so far!
So, a little list of suggestions after my bad experience:
1- GS2 is NOT waterproof
2- the fastest you take it out from water the best chances to have it working again you have
3- take out the battery as fast as you can and don't turn it on
4- silica and rice worked just fine for me, but be patient, you will need at least 3-4 days
5- be perseverant: after one day of treatement I couldn't switch on my GS2, but atter 3 days everything was ok!
Hope this will help others!
Sent from my GT-I9100 using XDA App
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
HugePotato said:
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
Click to expand...
Click to collapse
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
HugePotato said:
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
Click to expand...
Click to collapse
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
I will send it to them as fast as I can.
Envious_Data said:
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, Sony actually says that you can use the phone in the following wet and dusty conditions:
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Click to expand...
Click to collapse
Source: Click here
Nice find Kevin. In this situation they think I should repair your phone. However, Z2s have manufacturing defects that make those port seals no really tight and when they aren't water gets in. That voids the warranty. Logic is strong with Sony. Mine still hasn't come but when it does, hopefully tommorow, I will take it to a Sony Centre to make sure it is water resistant.
I sent mine back to a service center through my carrier 2 weeks ago. Today I got a new one without paying anything for it I also think of taking it to a Sony Center to check if it's water resistant.
same problem
Kevin433 said:
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Click to expand...
Click to collapse
Hi, I have the same problem as you the phone was working though the screen wasn't, I called sony they told me to do a software update and that didn't work, I currently have it in repair, I did tell sony though I'm not paying for the water damage as I had the waterproof covers closed and double checked of that... I am a Sony fan so hopefully they won't let me down
Hello everyone , sory if someone else posted a similar thread but i am a bit disparate. :crying:
I brought the phone in the pool , after a few foto made under water i noticed condensed water in my fotocamera (back). I didn't turn it off , and the phone has continued to work for other 6 hours. During those 6 hours i traied to make some 4k videos to make him hotter enough for vaporize the camera's condensed water. After almos 6 hours i found the telefon in my pocket shut down by himself and i repeatedly traied to turn it on , but just didn't response. I put it in the rice for almost 6 hourse and still no response from the opening button. I traied to press volume up + down + power button and i heard a vibration, but no response from the screen neither from the notification led. Alse the pc connection with the usb cable don't work.
1) I want to know if i can take out the wather from the camere in some way.
2) I heard a about xperia z2 water sensor that turn red when the water enter from the flops , can some one tell me if this is true and where are those sensors?
3) I still have the waranity if i rooted maintening the bootloader closed? i also saved the key of the bootloader
4) if the water entered from the camera or anywere else but not from the flops i still have the wranity?
5) is there any way to resurrect it?
6) if my wranity is void , does it make sense if i open it manualy and i dry it with rice from inside?
I wanted to put some photos but i can't just spam around
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Kocayine said:
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Click to expand...
Click to collapse
if it doesn't even boot , do you think is any chance to make it able to boot again?
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
Do not try to boot it or charge it.Leave it in rise for 48h as my colleague said.Than try to boot / charge.
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
whiteblazer01 said:
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
Click to expand...
Click to collapse
after 24 hours the condensation disappeared, but i can't turn it on
i tried to charge it , and the chargen does not event get a bit hotter (like when you normali charge it)
i don't know , maybe i'll let it there for other 2 days and after if nothing happens I'll take for a wranity try
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
I had similar experience with my Z.
It didnt respond at all when off charging but when charging it just went straigt into fastboot mode. I could wipe the phone and factory reset it but not get past fastboot mode.
I had it in rice for daaays to no avail then suddenly, after leaving it on the table for a week, it booted. Worked ok for some days but then it mysteriously went into this coma again and then i bought the Z2.
So yeah, I also figured there was no way it was gonna return but it did.. So weird!
I'm not taking this phone near water, though. Watertight, my arse!
EDIT: BTW, you should avoid connecting it to power, mate.
7115
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
4bottiglie said:
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
Click to expand...
Click to collapse
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Kocayine said:
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
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i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
4bottiglie said:
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
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From what I can read, it depends on where you live.
Just contact Sony.
Kocayine said:
From what I can read, it depends on where you live.
Just contact Sony.
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"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
4bottiglie said:
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
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Exactly.. and it must be faulty flaps
Hello.
So to make a veeeery long story short, the phone leaked water in a lake at about 0.5 meters depth after a minute or two with flaps definitely closed (checked 5-10 times before submersion). The screen then flickered and died.
Phone gets sent away to a service center, tested and results unsurprisingly say its watertight so must be user fault. Sony and service provider refuse to help me in any way to fix the broken phone, so basically they say i have to pay it as normal (it was 4 weeks old at time of damage).
I received the phone back after countless phone calls to sony and service provider trying to get them to take responsibility, especially sony, but to no avail.
So now im trying to fix it myself. I took the phone apart, and the screen connector at the bottom was fried as expected. I bought a new screen and flex connector cable but still my screen wont show. The touchscreen works perfect, and so does the phone. When i connect it to my tv via MHL it works flawlessly. Every function including the new touchscreen works perfect, just that the screen is black on the device.
Am i missing something?? I really want to get this working so i can say IN YOUR FACE to this stupid company SONY. Im thinking the only thing it could be now is some faulty component on the mainboard regarding screen output, seems strange though that everything works perfect via MHL, especially the touchscreen.
Anybody have any ideas? Would be greatly appreciated if anyone can share similar experiences!
Cheers, Vincent from Sweden.
i
vinnibinni said:
Hello.
So to make a veeeery long story short, the phone leaked water in a lake at about 0.5 meters depth after a minute or two with flaps definitely closed (checked 5-10 times before submersion). The screen then flickered and died.
Phone gets sent away to a service center, tested and results unsurprisingly say its watertight so must be user fault. Sony and service provider refuse to help me in any way to fix the broken phone, so basically they say i have to pay it as normal (it was 4 weeks old at time of damage).
I received the phone back after countless phone calls to sony and service provider trying to get them to take responsibility, especially sony, but to no avail.
So now im trying to fix it myself. I took the phone apart, and the screen connector at the bottom was fried as expected. I bought a new screen and flex connector cable but still my screen wont show. The touchscreen works perfect, and so does the phone. When i connect it to my tv via MHL it works flawlessly. Every function including the new touchscreen works perfect, just that the screen is black on the device.
Am i missing something?? I really want to get this working so i can say IN YOUR FACE to this stupid company SONY. Im thinking the only thing it could be now is some faulty component on the mainboard regarding screen output, seems strange though that everything works perfect via MHL, especially the touchscreen.
Anybody have any ideas? Would be greatly appreciated if anyone can share similar experiences!
Cheers, Vincent from Sweden.
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explain more about phone instead of situation and problem with service center
the touch panel is ok but display is died!
but the phone can boot with another display?!
Geeks Empire said:
explain more about phone instead of situation and problem with service center
the touch panel is ok but display is died!
but the phone can boot with another display?!
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Hello.
The phone has booted ever since it got water damaged, even with the bad screen. Yes the touch panel works perfect but no display, and i can see and use everything on the phonebon my tv via mhl cable. I even updated firmware whilst using mhl to see if it would help but still no picture on the device.
I have replaced the touch screen and the flex ribbon cable that connects screen to mainboard. I have also removed mainboard and cleaned it with 95% alcohol incase some water or dirt causing a short circuit somewhere.
The mainboard looks fine, and everything works apart from the visual screen. Nothing is overheating. Im really baffled as to what could be wrong, but it surely must be something on the mainboard?
i
vinnibinni said:
Hello.
The phone has booted ever since it got water damaged, even with the bad screen. Yes the touch panel works perfect but no display, and i can see and use everything on the phonebon my tv via mhl cable. I even updated firmware whilst using mhl to see if it would help but still no picture on the device.
I have replaced the touch screen and the flex ribbon cable that connects screen to mainboard. I have also removed mainboard and cleaned it with 95% alcohol incase some water or dirt causing a short circuit somewhere.
The mainboard looks fine, and everything works apart from the visual screen. Nothing is overheating. Im really baffled as to what could be wrong, but it surely must be something on the mainboard?
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I got same issue on Galaxy S4 but that wasn't water proof so this type of damage was normal for it.
have u tried ur display on another board?
- as Sony said it was user fault... after phone get wet have u tried to dry it with heat?
+ as i read the warranty agreements when u open phone by urself or others (non official center) it will void the warranty.
anyway If ur display not working with another board so thr is problem in display panel and not anything on board.
Please Inform me if u got any info or result of this damage
Thanks
:good:
Geeks Empire said:
I got same issue on Galaxy S4 but that wasn't water proof so this type of damage was normal for it.
have u tried ur display on another board?
- as Sony said it was user fault... after phone get wet have u tried to dry it with heat?
+ as i read the warranty agreements when u open phone by urself or others (non official center) it will void the warranty.
anyway If ur display not working with another board so thr is problem in display panel and not anything on board.
Please Inform me if u got any info or result of this damage
Thanks
:good:
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Yes the phone is thoroughly dried out. I only opened the phone after i had received it back from sony service. They said it wasnt covered by warranty because it was water damaged and was caused by the user (even though both water indicators behind the 2 flaps are still white and not been exposed to water), and they said that they never repair water damaged phones.
Thats why i decided to open it and try to fix it myself, i had nothing (more) to lose!
I havent tried the new display on another board, thats exactly what i want to do but cant get hold of a new board. I've even been taking apart previous smartphones to see if the display can be connected to it somehow just so i can confirm it works. But the probability is that it does work, as the first "broken" screen worked in the same way as this one, touchscreen fine but no display. Thats why i changed the flex cable also, i thought it must be that when the mainboard seems to be doing everything else perfectly.
Does the problem have to be in one of those 3 components? Screen, flex cable, mainboard, or have i missed something?
Thanks
vinnibinni said:
Yes the phone is thoroughly dried out. I only opened the phone after i had received it back from sony service. They said it wasnt covered by warranty because it was water damaged and was caused by the user (even though both water indicators behind the 2 flaps are still white and not been exposed to water), and they said that they never repair water damaged phones.
Thats why i decided to open it and try to fix it myself, i had nothing (more) to lose!
I havent tried the new display on another board, thats exactly what i want to do but cant get hold of a new board. I've even been taking apart previous smartphones to see if the display can be connected to it somehow just so i can confirm it works. But the probability is that it does work, as the first "broken" screen worked in the same way as this one, touchscreen fine but no display. Thats why i changed the flex cable also, i thought it must be that when the mainboard seems to be doing everything else perfectly.
Does the problem have to be in one of those 3 components? Screen, flex cable, mainboard, or have i missed something?
Thanks
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Yes, it should be those factors. From what you have stated, its most probably the connector on the main board. Before you make more purchases, try to take it to a shop and ask them to test the screen on another phone, so you can see if its the screen or not. It MIGHT be a faulty flex cable that you just purchased, hopefully, since its the cheaper solution. I actually bought one in ebay that was water damaged, changed the screen, middle frame and flex cable, and have a brand new refurbished Z2, good for me the main board was intact. I would take the board out, wash it with 95% alcohol again with a soft toothbrush to brush impurities off the connector piece. Then spray it a little with electrical spray and leave it in rice to thoroughly dry out overnight and try all the connections again. Look through the main board with a magnifying glass and see if anything obvious burned out, the smallest connection can cause problems.
If all fails, then take it to a shop to test the screen or the main board, hopefully they are friendly enough to do it.
Good luck buddy. :good:
elbello said:
Yes, it should be those factors. From what you have stated, its most probably the connector on the main board. Before you make more purchases, try to take it to a shop and ask them to test the screen on another phone, so you can see if its the screen or not. It MIGHT be a faulty flex cable that you just purchased, hopefully, since its the cheaper solution. I actually bought one in ebay that was water damaged, changed the screen, middle frame and flex cable, and have a brand new refurbished Z2, good for me the main board was intact. I would take the board out, wash it with 95% alcohol again with a soft toothbrush to brush impurities off the connector piece. Then spray it a little with electrical spray and leave it in rice to thoroughly dry out overnight and try all the connections again. Look through the main board with a magnifying glass and see if anything obvious burned out, the smallest connection can cause problems.
If all fails, then take it to a shop to test the screen or the main board, hopefully they are friendly enough to do it.
Good luck buddy. :good:
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Sounds like good advice elbello
Good to know that you have managed to fix a water damaged Z2 using the same mainboard, hopefully i can have the same luck.
So you think it could be the flex cable? Are they known to break easily?
I have already cleaned the board twice with alcohol, maybe using electrical spray might help, and i will check it with a magnifying glass aswell.
Hopefully i can find a shop that will test the screen for me, but this is Sweden, the place where no favours are done, and where everything has to be sent away and fixed by professionals!
Thanks for the replys guys
I have just checked the whole mainboard with a magnifier, and found no oxidation anywhere. I found quite a bit of dirt in some places, and i have once again cleaned the screen connector with 95% alcohol and also the other side of the board behind the screen connector. I dont have any electrical spray at this time so cant test with that.
Another thing i have realised is that there is visual damage to two contact points that are located at the bottom of the phone, very close to where the flex cable connects to the lcd screen. What are these two contacts for, and could they be causing the problem? I will attach an image of them.
Thanks.
vinnibinni said:
I have just checked the whole mainboard with a magnifier, and found no oxidation anywhere. I found quite a bit of dirt in some places, and i have once again cleaned the screen connector with 95% alcohol and also the other side of the board behind the screen connector. I dont have any electrical spray at this time so cant test with that.
Another thing i have realised is that there is visual damage to two contact points that are located at the bottom of the phone, very close to where the flex cable connects to the lcd screen. What are these two contacts for, and could they be causing the problem? I will attach an image of them.
Thanks.
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From that picture, I dont think that affects the screen at all. Bad thing is you cant try the two pieces you bought with another board so you can narrow the problem down.
I doubt the electrical spray will make wonders, it just good to clean dirt and make the contacts react better after oxidation, but if you state they are clean...
Think your only options is to consider it a loss, sell it in ebay for parts and stuff, or try getting a new flex and see if it was that, but if it wasnt, its like throwing money away. I would say the same for the screen, but those go for $100+ easily.
elbello said:
From that picture, I dont think that affects the screen at all. Bad thing is you cant try the two pieces you bought with another board so you can narrow the problem down.
I doubt the electrical spray will make wonders, it just good to clean dirt and make the contacts react better after oxidation, but if you state they are clean...
Think your only options is to consider it a loss, sell it in ebay for parts and stuff, or try getting a new flex and see if it was that, but if it wasnt, its like throwing money away. I would say the same for the screen, but those go for $100+ easily.
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Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
Hello,
I have the same problem ... black screen on the tv works perfectly, xperia z2 also drowned after 10 seconds under water .... someone back to life solved the screen, that you have replaced?
best regard.
Oscar
vinnibinni said:
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
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Hello ..... no answer .....
I'll buy on aliexpress touch screen digitizer to replace it, anyone know if the screen will return to work? I have to replace more parts? thank you ...
Best Regard
Oscarrrr
Hello,
I'm now in the exact same position.
Water damaged, Touchscreen is still working I can enter recovery any press stuff but no display only shows black.
Had my screen replaced in a shop here but same problem prevails.
They told me to replace Mainboard 3500 THB.
But they didnt have one right then.
He could fix it?
vinnibinni said:
Yea i was thinking about selling it for parts, but its not really worth much without a working mainboard. I will probably just keep it and wait till i can get hold of a new board. How much do you think a new board would cost? I cant find one anywhere at the moment when searching on ebay/google.
Wish i had access to a working board for testing
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he could you solve your problem? It happens to me the same with a z2 . I board bought new eh and the problem persists . you could help me?
Thinking of buying a used z2 with intermittent touchscreen issues. It works but seems to be intermittent it either takes multiple taps to work or it goes mad like your pressing the keys could this be down to water damage or possibly just a software issue and need re-flashing a ftf by clean install it's a totally stock z2 in mint condition for £50
[email protected] said:
Thinking of buying a used z2 with intermittent touchscreen issues. It works but seems to be intermittent it either takes multiple taps to work or it goes mad like your pressing the keys could this be down to water damage or possibly just a software issue and need re-flashing a ftf by clean install it's a totally stock z2 in mint condition for £50
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It's probably hardware problem. Trust me, ghost touches make people go crazy,so don't buy it.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
Ghost touches are a digitizer problem right?
You can buy a new one for about 30-50$
Gesendet von meinem LENNY2 mit Tapatalk
Haldi4803 said:
Ghost touches are a digitizer problem right?
You can buy a new one for about 30-50$
Gesendet von meinem LENNY2 mit Tapatalk
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Click to collapse
Probably yes, but replacing it isn't so easy these days.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
try this : http://www.mobilerdx.com/2014/10/sony-xperia-z2-display-light-working-problem-solution.html
or this : http://gsm-friends.blogspot.co.id/2015/05/sony-xperia-z2-display-light-ic.html