[Q] Dead phone after pool Water - Xperia Z2 Q&A, Help & Troubleshooting

Hello everyone , sory if someone else posted a similar thread but i am a bit disparate. :crying:
I brought the phone in the pool , after a few foto made under water i noticed condensed water in my fotocamera (back). I didn't turn it off , and the phone has continued to work for other 6 hours. During those 6 hours i traied to make some 4k videos to make him hotter enough for vaporize the camera's condensed water. After almos 6 hours i found the telefon in my pocket shut down by himself and i repeatedly traied to turn it on , but just didn't response. I put it in the rice for almost 6 hourse and still no response from the opening button. I traied to press volume up + down + power button and i heard a vibration, but no response from the screen neither from the notification led. Alse the pc connection with the usb cable don't work.
1) I want to know if i can take out the wather from the camere in some way.
2) I heard a about xperia z2 water sensor that turn red when the water enter from the flops , can some one tell me if this is true and where are those sensors?
3) I still have the waranity if i rooted maintening the bootloader closed? i also saved the key of the bootloader
4) if the water entered from the camera or anywere else but not from the flops i still have the wranity?
5) is there any way to resurrect it?
6) if my wranity is void , does it make sense if i open it manualy and i dry it with rice from inside?
I wanted to put some photos but i can't just spam around

open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours

Kocayine said:
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Click to expand...
Click to collapse
if it doesn't even boot , do you think is any chance to make it able to boot again?

4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
Do not try to boot it or charge it.Leave it in rise for 48h as my colleague said.Than try to boot / charge.

I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.

whiteblazer01 said:
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
Click to expand...
Click to collapse
after 24 hours the condensation disappeared, but i can't turn it on
i tried to charge it , and the chargen does not event get a bit hotter (like when you normali charge it)
i don't know , maybe i'll let it there for other 2 days and after if nothing happens I'll take for a wranity try

4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
I had similar experience with my Z.
It didnt respond at all when off charging but when charging it just went straigt into fastboot mode. I could wipe the phone and factory reset it but not get past fastboot mode.
I had it in rice for daaays to no avail then suddenly, after leaving it on the table for a week, it booted. Worked ok for some days but then it mysteriously went into this coma again and then i bought the Z2.
So yeah, I also figured there was no way it was gonna return but it did.. So weird!
I'm not taking this phone near water, though. Watertight, my arse!
EDIT: BTW, you should avoid connecting it to power, mate.

7115
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more

4bottiglie said:
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
Click to expand...
Click to collapse
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.

Kocayine said:
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
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Click to collapse
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city

4bottiglie said:
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
Click to expand...
Click to collapse
From what I can read, it depends on where you live.
Just contact Sony.

Kocayine said:
From what I can read, it depends on where you live.
Just contact Sony.
Click to expand...
Click to collapse
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:

4bottiglie said:
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
Click to expand...
Click to collapse
Exactly.. and it must be faulty flaps

Related

phone got wet?

well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
d1eharddan said:
well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
Click to expand...
Click to collapse
Hope it works dude, water damage is pretty random depending on how wet it got. For the future, it would have been better to have taken out the battery and put it in rice immediately...
yap
a friend of mine forgot his phone in the pocket and it got washed by a washing mashiene
he brought it to a phone store and they put the phone into a blue liquide and after that iot worked properly
the green things on the contact came because u put it under voltage due it was wet the water got split into its parts (electrolysis)
i had the same problem with an mp3 player years ago lights went on but nothing else i think u broke ure phone but just leave it for a week or so and try again with the new battery
i hope for it will work
So actually, most phones phone should operate fine on net power and without a battery. Have you tried this? If it behaves the same as you described, I would not spend a dime on it ;-)
Bad luck btw ;-/
Hey guys i know this might not be very useful but hahahahah yesterday night me and some friends of mine were drinking outside near the main river in frankfurt hahahah and drunken girl got 8€ for jumping into the river xD
she did it ( i couldnt believe this xDDDDD i´d never done this )
Afterwards she recognized her galaxy ace in her pocket....
well it got wet
later on in her flat she repowered the phone and everthing worked fine expect the micro usb slot on her device xD
Well jfi xD
Try removing the battery and battery cover and completely submerging in 99% isopropyl alcohol (You can get it at most grocery stores, pharmacies, etc.) for a few hours. At this point the phone should work as normal again, but to be on the safe side take a box of rice and submerge your phone in the rice. Leave it their for a day or two and you should be good to go. Hope this helps.
i might try it myself as my phone has water damage on it as well
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Man.Droid said:
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Click to expand...
Click to collapse
Well if ur right he could throw his phone away cus if u the circuits where shorted the possibility his phone got damaged in a unrepairable way is very high

My Galaxy S II dropped in water and i want some help

Hello community.
I have a serious problem and i want your help.I read all the articles about dropped in water but i can't solve my problem. So i am starting from the beginning.
Yesterday my phone was dropped in the toilet for 2-3 sec (stupid i know). I took it, i remove immediately all the parts (battery, sim, external sd) and i start blow with hairdrier (mistake i know) after 2-3 hours i try to switch on the phone with no result so i continue my stupidity... I connect the phone on the charger with no result but as i noticed the back of the phone was warming. After that i read the articles (the first correct thing). So i put the phone in a rice inside a Tupperware and i wait for 8 hours. Then i start the phone and WOW it was working fine for only 10 sec. Then a battery message appear that i must charge the phone and the screen went black but the sounds and the touch was working. So i close the phone and i put it in the charger ( i know,,, i know...) After 10 min i remove the phone from the charger because was warming. I tried to switch on but the screen continue to be black and the sounds and the touch working... So i remove again everything and i put it in the rice again until today 2 hours ago.
I switch the phone and the phone started and the screen working except 1/4 of the screen in the above right place. So i close the phone and i put it in the rice again.... I noticed that when the phone is closed there is difference in colour between the black screen that working and the black part that is not working. So after again 2 hours in the rice i noticed that the black screen that is not working start to expanded in the left top side of the phone... and i am wondering, this thing is a water or something from the screen liquid?
Please help me if you can. I will appreciate your help.
Michalis Michael
I don't know if anyone can help you, it is a smelly affair.
If you were using some kind of disinfectant inside of your toilet (especially the smell of the sea or green apple) you have a huge problem.
More seriously, the layers of the screen stratify from each other. You can only replace whole screen, but I suppose that the rest of your phone also will die sooner or later.
Sell ​​it as defective. Repair will be too expensive.
__
i9.0.1.3k galaxy imperator
SirKunon said:
I don't know if anyone can help you, it is a smelly affair.
If you were using some kind of disinfectant inside of your toilet (especially the smell of the sea or green apple) you have a huge problem.
More seriously, the layers of the screen stratify from each other. You can only replace whole screen, but I suppose that the rest of your phone also will die sooner or later.
Sell ​​it as defective. Repair will be too expensive.
__
i9.0.1.3k galaxy imperator
Click to expand...
Click to collapse
Dear friend i appreciate your knowledge and i want to inform you that inside the toilet their was NOT any kind of disinfectant inside.
Any suggestion except of sell it as defective???
Okay, don't be nervous, just kidding.
No, unfortunately there is nothing you can do yourself, only replace faulty screen. You just can't stick your digitizer to screen with somekind homemade tricks. And I don't want to worry you, but I'm afraid that there will be also micro corosion on your phone motherboard.
If you really want to try to reanimate it, than you must take it apart, dry all components with rice method or better by using special adhesive liquid used in electronic to remove all wet.
If the glue from the screen has not been rinsed completly than you can try to squeeze layers by placing a book or something heavyweight and flat on top and simultaneously heat it with a hair dryer. Repet this operation few times without taking out weight.
I really doubt that this will help much but if you really wish to try than go ahead. You can always sell it after that. Even in parts.
There is somewhere on this forum instruction how to unscrew i9100 completly.
Good luck.
i9.0.1.3k galaxy imperator
Yeah claim off your house insurance(if youve got any).
Sent from my GT-I9100 using xda premium
I will give a try.
Before try your tricks my friend i am informing you that the whole screen went black.... (Ohhhhh).
I just want to know.
The screen was broken or there is water inside the screen? (If you know)
Where car i sell the phone for parts or as a defective? (i ll give a try at ebay but if you know somewhere else give me a hint)
Thanks again guys :angel:
Theres guys on here that have went swimming with their phones and they still work.Youd only get about £130 max on eBay for the phone if you admit its water damaged.
Youd be better soaking the phone in that alcohol stuff then drying it via rice for a week.
What can you get for £130.....
Sent from my GT-I9100 using xda premium
djpasas said:
Hello community.
I have a serious problem and i want your help.I read all the articles about dropped in water but i can't solve my problem. So i am starting from the beginning.
Yesterday my phone was dropped in the toilet for 2-3 sec (stupid i know). I took it, i remove immediately all the parts (battery, sim, external sd) and i start blow with hairdrier (mistake i know) after 2-3 hours i try to switch on the phone with no result so i continue my stupidity... I connect the phone on the charger with no result but as i noticed the back of the phone was warming. After that i read the articles (the first correct thing). So i put the phone in a rice inside a Tupperware and i wait for 8 hours. Then i start the phone and WOW it was working fine for only 10 sec. Then a battery message appear that i must charge the phone and the screen went black but the sounds and the touch was working. So i close the phone and i put it in the charger ( i know,,, i know...) After 10 min i remove the phone from the charger because was warming. I tried to switch on but the screen continue to be black and the sounds and the touch working... So i remove again everything and i put it in the rice again until today 2 hours ago.
I switch the phone and the phone started and the screen working except 1/4 of the screen in the above right place. So i close the phone and i put it in the rice again.... I noticed that when the phone is closed there is difference in colour between the black screen that working and the black part that is not working. So after again 2 hours in the rice i noticed that the black screen that is not working start to expanded in the left top side of the phone... and i am wondering, this thing is a water or something from the screen liquid?
Please help me if you can. I will appreciate your help.
Michalis Michael
Click to expand...
Click to collapse
I had a nokia once which fell in water, I pulled the battery out dried it with a cloth and put it back in and the screen flashed so I turned off, put it in rice for 24hrs then it worked great except there was some water on the screen from inside.
I forgot the name *-) but it was a kind of copy of the iphone at that time and it had a pressure touch screen *-)
Thats all the experience I have I hope it helps
sorry for going off topic here but was she worth getting wet phone over lol srry just too good to passup ,
as you see there are loads of xda unbox videos might help.
djpasas said:
Hello community.
I have a serious problem and i want your help.I read all the articles about dropped in water but i can't solve my problem. So i am starting from the beginning.
Yesterday my phone was dropped in the toilet for 2-3 sec (stupid i know). I took it, i remove immediately all the parts (battery, sim, external sd) and i start blow with hairdrier (mistake i know) after 2-3 hours i try to switch on the phone with no result so i continue my stupidity... I connect the phone on the charger with no result but as i noticed the back of the phone was warming. After that i read the articles (the first correct thing). So i put the phone in a rice inside a Tupperware and i wait for 8 hours. Then i start the phone and WOW it was working fine for only 10 sec. Then a battery message appear that i must charge the phone and the screen went black but the sounds and the touch was working. So i close the phone and i put it in the charger ( i know,,, i know...) After 10 min i remove the phone from the charger because was warming. I tried to switch on but the screen continue to be black and the sounds and the touch working... So i remove again everything and i put it in the rice again until today 2 hours ago.
I switch the phone and the phone started and the screen working except 1/4 of the screen in the above right place. So i close the phone and i put it in the rice again.... I noticed that when the phone is closed there is difference in colour between the black screen that working and the black part that is not working. So after again 2 hours in the rice i noticed that the black screen that is not working start to expanded in the left top side of the phone... and i am wondering, this thing is a water or something from the screen liquid?
Please help me if you can. I will appreciate your help.
Michalis Michael
Click to expand...
Click to collapse
do u wanna sell your phone ?
shaan.shaikh said:
do u wanna sell your phone ?
Click to expand...
Click to collapse
Yes i am trying! I sell it for $150 plus shipping (not over $27) in ebay!
:crying:

PLZ help

I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
perromatic said:
I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
Click to expand...
Click to collapse
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
motherboard is death
perromatic said:
I went swimming with my xperia Go ........
Click to expand...
Click to collapse
why?
This does not belong in development.
Thread moved
Reck1993 said:
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
Click to expand...
Click to collapse
yes i made sure that it was sealed..........but water still got in
and now it wont turn on no matter what i do
go to sony service center, tell them like that.
if properly sealed and water got in, then sony have defect.
or try emailing Sonymobile
FXP said:
motherboard is death
Click to expand...
Click to collapse
i dont think the board is dead because it flash with pc companion......and it is able to go in quick boot mode ..... only problem it as is that it doesn't want to start up
is there another way to flash the Xperia go other than with PC Companion
flashboot / fastboot
mirhl said:
flashboot / fastboot
Click to expand...
Click to collapse
i cant access the internal sd card and i dont think it will read a external one like that........so how would flash it
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
MadManMark said:
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
Click to expand...
Click to collapse
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
crickyo said:
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
Click to expand...
Click to collapse
its very much dry...... i just dont know y it wont turn on
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
crickyo said:
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
Click to expand...
Click to collapse
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
perromatic said:
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
Click to expand...
Click to collapse
i know that its more likely that it would be an hardware problem but i am just wondering if there is a possibility that the water might have damage the firmware...
no it shouldnt , im sorry to say your phone is probably useless now unless its something youve done while disassembling like broke a flex cable etc unless sony replaces it or you find the faulty component your stuffed!

[Q] Took pictures in pool, screen began to flicker and died

Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
HugePotato said:
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
Click to expand...
Click to collapse
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
HugePotato said:
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
Click to expand...
Click to collapse
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
I will send it to them as fast as I can.
Envious_Data said:
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, Sony actually says that you can use the phone in the following wet and dusty conditions:
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Click to expand...
Click to collapse
Source: Click here
Nice find Kevin. In this situation they think I should repair your phone. However, Z2s have manufacturing defects that make those port seals no really tight and when they aren't water gets in. That voids the warranty. Logic is strong with Sony. Mine still hasn't come but when it does, hopefully tommorow, I will take it to a Sony Centre to make sure it is water resistant.
I sent mine back to a service center through my carrier 2 weeks ago. Today I got a new one without paying anything for it I also think of taking it to a Sony Center to check if it's water resistant.
same problem
Kevin433 said:
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
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Click to collapse
Hi, I have the same problem as you the phone was working though the screen wasn't, I called sony they told me to do a software update and that didn't work, I currently have it in repair, I did tell sony though I'm not paying for the water damage as I had the waterproof covers closed and double checked of that... I am a Sony fan so hopefully they won't let me down

Phone died after getting some water

Well I was cleaning up my case but the phone fell into the water like for one second, took it out and dried it as much as I could but the moment I tried to turn it on it wouldn't work. It shows the OnePlus logo and starts the bootanimation but then just random colors and restarts.
Could it be the water or did something got messed up?
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
Kéno40 said:
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
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Thanks m8, I'm looking for options on how to fix it since it's my daily driver. Do you recommend trying to take it to a phone repair shop and see if drying it and checking for bad connections, is a good option? @Kéno40
Edit: I forgot to specify that the amount of water that touched the phone was minimal, I unintentionally explained it wrong so it could be understood but the water that it got was from the faucet, very minimal so it's still a mystery why it won't work. Before it has even gotten more water due to rain.
Don't think this is a good sign, right? :/
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
Kéno40 said:
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
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Hmmm will see what to do. Thanks for taking the time to answer me!
Don't power it on!
Kéno40 said:
Don't power it on!
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It came back from the dead, I left it on rice and behind the PS4 fan and now it's back :victory:

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