I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
perromatic said:
I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
Click to expand...
Click to collapse
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
motherboard is death
perromatic said:
I went swimming with my xperia Go ........
Click to expand...
Click to collapse
why?
This does not belong in development.
Thread moved
Reck1993 said:
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
Click to expand...
Click to collapse
yes i made sure that it was sealed..........but water still got in
and now it wont turn on no matter what i do
go to sony service center, tell them like that.
if properly sealed and water got in, then sony have defect.
or try emailing Sonymobile
FXP said:
motherboard is death
Click to expand...
Click to collapse
i dont think the board is dead because it flash with pc companion......and it is able to go in quick boot mode ..... only problem it as is that it doesn't want to start up
is there another way to flash the Xperia go other than with PC Companion
flashboot / fastboot
mirhl said:
flashboot / fastboot
Click to expand...
Click to collapse
i cant access the internal sd card and i dont think it will read a external one like that........so how would flash it
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
MadManMark said:
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
Click to expand...
Click to collapse
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
crickyo said:
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
Click to expand...
Click to collapse
its very much dry...... i just dont know y it wont turn on
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
crickyo said:
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
Click to expand...
Click to collapse
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
perromatic said:
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
Click to expand...
Click to collapse
i know that its more likely that it would be an hardware problem but i am just wondering if there is a possibility that the water might have damage the firmware...
no it shouldnt , im sorry to say your phone is probably useless now unless its something youve done while disassembling like broke a flex cable etc unless sony replaces it or you find the faulty component your stuffed!
Related
Hi there i'm just posting here as my girlfriend got her Xperia U last month and up until last night everything was fine until she went to the toilet and it fell out her jacket pocket, down the toilet >.>
So she came waltzing out saying what happened, it was still working after it had been down the toilet but the touch buttons starting going, funny? If that's the right word? So I told her to remove the battery, and the sim but then I wanted to try and see if it worked, I place just the battery inside and booted it up and it would first vibrate, show the sony logo, proceed to the Xperia logo, and then the screen would go black and repeat the process (Bootloop). So I thought to place it in an airing cupboard or wrapped in tissue on a radiator just to see if anything happens, to help dry the inside out or something like that, but now the phone doesn't even turn on, and I plug the device into the USB charger or my laptop and nothing happens.
I've had it on charge 30-45 minutes and it's not booting, but whilst it was on charge I could see a faint pink/red led light to the right of the Sony logo at the top?
If you are reading and want to know, this hasn't been rooted or flashed in any way or form, I updated the device a couple weeks ago via Sony PC Companion to get the new software update Jellybean and this succeeded fine and improved the device performance.
Thanks for reading
You shouldn't have turned it on, there is a chance that it's permanently broken because of shorting.
You could try to open the phone up and get some 99,9% alcohol and then use a brush to get the parts which are affected cleaned.
Also next time if you get your phone waterdamaged you should put it in a bag of rice and then wait for about 2 days and see if it works. The rice removes the liquid inside the phone and it might work.
How in the world did you get an official jelly bean update for Xperia U? :|
Sent from my LT22i using xda premium
If an electronic device drop in water, do not try to turn it on, remove battery as fast as you can.
devstaff said:
You shouldn't have turned it on, there is a chance that it's permanently broken because of shorting.
You could try to open the phone up and get some 99,9% alcohol and then use a brush to get the parts which are affected cleaned.
Also next time if you get your phone waterdamaged you should put it in a bag of rice and then wait for about 2 days and see if it works. The rice removes the liquid inside the phone and it might work.
Click to expand...
Click to collapse
mharis05 said:
How in the world did you get an official jelly bean update for Xperia U? :|
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
I understand and I take your advice for future reference after researching I seen a post from someone relating to my model and that I should try using Sony's Update Service software, not the PC Companion. I followed on screen instructions and my device is now back up and running running on 4.0.4 (sorry if I called it jellybean I am clearly senseless). Everything is working perfectly fine apart from the wi-fi, there is a widget on the homescreen which allows you to turn off services like (data, sync, wi-fi, bluetooth etc etc.) and the wi-fi in the widget is turned on and looks as if it's scanning, when I go into the Settings, the on/off button for bluetooth is highlighted (allowing me to select it on/off) but above that is wi-fi, which is not highlighted, but when I select it, it then opens up and says 'turning on wi-fi' and just remains at that stage.
I kind of gather the water must of damaged the wi-fi component or I may be wrong, is there anything I can do?
Cheers.
The phone might break a while after the water because of corrosion, u should put it in rice or open it up and clean it.
devstaff said:
The phone might break a while after the water because of corrosion, u should put it in rice or open it up and clean it.
Click to expand...
Click to collapse
Thanks for your advice it's really appreciated I think the best we can do is find out if we are covered as this is a contract phone, I'm just worried they might turn round and say 'Well it's your fault, you dropped it in the water.' lol, but we'll see eh?
Thanks again!
LevsOG said:
Thanks for your advice it's really appreciated I think the best we can do is find out if we are covered as this is a contract phone, I'm just worried they might turn round and say 'Well it's your fault, you dropped it in the water.' lol, but we'll see eh?
Thanks again!
Click to expand...
Click to collapse
They wont fix it, youvwill have to pay to get it fixed. The water indicators is already messed up by the water and I bet it have staryed to get a bit weird inside too.
Sent from my Nexus 7 using Tapatalk HD
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
HugePotato said:
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
Click to expand...
Click to collapse
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
HugePotato said:
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
Click to expand...
Click to collapse
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
I will send it to them as fast as I can.
Envious_Data said:
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, Sony actually says that you can use the phone in the following wet and dusty conditions:
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Click to expand...
Click to collapse
Source: Click here
Nice find Kevin. In this situation they think I should repair your phone. However, Z2s have manufacturing defects that make those port seals no really tight and when they aren't water gets in. That voids the warranty. Logic is strong with Sony. Mine still hasn't come but when it does, hopefully tommorow, I will take it to a Sony Centre to make sure it is water resistant.
I sent mine back to a service center through my carrier 2 weeks ago. Today I got a new one without paying anything for it I also think of taking it to a Sony Center to check if it's water resistant.
same problem
Kevin433 said:
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Click to expand...
Click to collapse
Hi, I have the same problem as you the phone was working though the screen wasn't, I called sony they told me to do a software update and that didn't work, I currently have it in repair, I did tell sony though I'm not paying for the water damage as I had the waterproof covers closed and double checked of that... I am a Sony fan so hopefully they won't let me down
Hello everyone , sory if someone else posted a similar thread but i am a bit disparate. :crying:
I brought the phone in the pool , after a few foto made under water i noticed condensed water in my fotocamera (back). I didn't turn it off , and the phone has continued to work for other 6 hours. During those 6 hours i traied to make some 4k videos to make him hotter enough for vaporize the camera's condensed water. After almos 6 hours i found the telefon in my pocket shut down by himself and i repeatedly traied to turn it on , but just didn't response. I put it in the rice for almost 6 hourse and still no response from the opening button. I traied to press volume up + down + power button and i heard a vibration, but no response from the screen neither from the notification led. Alse the pc connection with the usb cable don't work.
1) I want to know if i can take out the wather from the camere in some way.
2) I heard a about xperia z2 water sensor that turn red when the water enter from the flops , can some one tell me if this is true and where are those sensors?
3) I still have the waranity if i rooted maintening the bootloader closed? i also saved the key of the bootloader
4) if the water entered from the camera or anywere else but not from the flops i still have the wranity?
5) is there any way to resurrect it?
6) if my wranity is void , does it make sense if i open it manualy and i dry it with rice from inside?
I wanted to put some photos but i can't just spam around
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Kocayine said:
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Click to expand...
Click to collapse
if it doesn't even boot , do you think is any chance to make it able to boot again?
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
Do not try to boot it or charge it.Leave it in rise for 48h as my colleague said.Than try to boot / charge.
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
whiteblazer01 said:
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
Click to expand...
Click to collapse
after 24 hours the condensation disappeared, but i can't turn it on
i tried to charge it , and the chargen does not event get a bit hotter (like when you normali charge it)
i don't know , maybe i'll let it there for other 2 days and after if nothing happens I'll take for a wranity try
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
I had similar experience with my Z.
It didnt respond at all when off charging but when charging it just went straigt into fastboot mode. I could wipe the phone and factory reset it but not get past fastboot mode.
I had it in rice for daaays to no avail then suddenly, after leaving it on the table for a week, it booted. Worked ok for some days but then it mysteriously went into this coma again and then i bought the Z2.
So yeah, I also figured there was no way it was gonna return but it did.. So weird!
I'm not taking this phone near water, though. Watertight, my arse!
EDIT: BTW, you should avoid connecting it to power, mate.
7115
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
4bottiglie said:
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
Click to expand...
Click to collapse
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Kocayine said:
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Click to expand...
Click to collapse
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
4bottiglie said:
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
Click to expand...
Click to collapse
From what I can read, it depends on where you live.
Just contact Sony.
Kocayine said:
From what I can read, it depends on where you live.
Just contact Sony.
Click to expand...
Click to collapse
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
4bottiglie said:
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
Click to expand...
Click to collapse
Exactly.. and it must be faulty flaps
one of my friend pushed me in the pool during vacation ... At that time phone was in my pocket and the charging port flap was not properly closed.... .. I jus took out the phone from pocket and it was switched off...flap was bit open...
I have dried my phone with blow dryer... Kept In the sun.
I m jus worried if I switch on it jus might blow circuit due to water in it...
I have a lot of valuable back up n things in it .
Is there a way to recover that data?
do u think phone will start again it jus went for matter of few seconds and yes that indicator is pink :/
Hmm, this thread is somewhat complicated
http://forum.xda-developers.com/crossdevice-dev/sony/dev-klmag2geac-b001-emmc-unbrick-tool-t2942752
It does have enough info to explain how to pull info off a dead device but it requires pulling apart your device
i recomend leaving your Phone with flaps open in bowl of rice for a week or two if the option above is not for you
Sending to sony repair will just lose you your data anyway and calling upon insurance coverage will do the same
As mentioned dry the device for a long time and try your luck with that, or try pulling it apart and using a EMMC tool to copy info off the memory unit
Envious_Data said:
Hmm, this thread is somewhat complicated
http://forum.xda-developers.com/crossdevice-dev/sony/dev-klmag2geac-b001-emmc-unbrick-tool-t2942752
It does have enough info to explain how to pull info off a dead device but it requires pulling apart your device
i recomend leaving your Phone with flaps open in bowl of rice for a week or two if the option above is not for you
Sending to sony repair will just lose you your data anyway and calling upon insurance coverage will do the same
As mentioned dry the device for a long time and try your luck with that, or try pulling it apart and using a EMMC tool to copy info off the memory unit
Click to expand...
Click to collapse
Thanks I will jus give a day or get data the hard way
Envious_Data said:
Hmm, this thread is somewhat complicated
http://forum.xda-developers.com/crossdevice-dev/sony/dev-klmag2geac-b001-emmc-unbrick-tool-t2942752
It does have enough info to explain how to pull info off a dead device but it requires pulling apart your device
i recomend leaving your Phone with flaps open in bowl of rice for a week or two if the option above is not for you
Sending to sony repair will just lose you your data anyway and calling upon insurance coverage will do the same
As mentioned dry the device for a long time and try your luck with that, or try pulling it apart and using a EMMC tool to copy info off the memory unit
Click to expand...
Click to collapse
I Tryed charging my phone.... Jus shows charging red light ... No buttons are working nor phone switching on ....? What do you think I should do??
Well I was cleaning up my case but the phone fell into the water like for one second, took it out and dried it as much as I could but the moment I tried to turn it on it wouldn't work. It shows the OnePlus logo and starts the bootanimation but then just random colors and restarts.
Could it be the water or did something got messed up?
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
Kéno40 said:
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
Click to expand...
Click to collapse
Thanks m8, I'm looking for options on how to fix it since it's my daily driver. Do you recommend trying to take it to a phone repair shop and see if drying it and checking for bad connections, is a good option? @Kéno40
Edit: I forgot to specify that the amount of water that touched the phone was minimal, I unintentionally explained it wrong so it could be understood but the water that it got was from the faucet, very minimal so it's still a mystery why it won't work. Before it has even gotten more water due to rain.
Don't think this is a good sign, right? :/
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
Kéno40 said:
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
Click to expand...
Click to collapse
Hmmm will see what to do. Thanks for taking the time to answer me!
Don't power it on!
Kéno40 said:
Don't power it on!
Click to expand...
Click to collapse
It came back from the dead, I left it on rice and behind the PS4 fan and now it's back :victory: