Phone died after getting some water - OnePlus X Q&A, Help & Troubleshooting

Well I was cleaning up my case but the phone fell into the water like for one second, took it out and dried it as much as I could but the moment I tried to turn it on it wouldn't work. It shows the OnePlus logo and starts the bootanimation but then just random colors and restarts.
Could it be the water or did something got messed up?

When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.

Kéno40 said:
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
Click to expand...
Click to collapse
Thanks m8, I'm looking for options on how to fix it since it's my daily driver. Do you recommend trying to take it to a phone repair shop and see if drying it and checking for bad connections, is a good option? @Kéno40
Edit: I forgot to specify that the amount of water that touched the phone was minimal, I unintentionally explained it wrong so it could be understood but the water that it got was from the faucet, very minimal so it's still a mystery why it won't work. Before it has even gotten more water due to rain.

Don't think this is a good sign, right? :/

I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...

Kéno40 said:
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
Click to expand...
Click to collapse
Hmmm will see what to do. Thanks for taking the time to answer me!

Don't power it on!

Kéno40 said:
Don't power it on!
Click to expand...
Click to collapse
It came back from the dead, I left it on rice and behind the PS4 fan and now it's back :victory:

Related

[HELP] HD2 went swimming...

Hi all, today, [email protected] day.... when i let my HD2 went swimming...
It was on my pocket and i have no idea why it could run out of my bag and went swimming in a big cup of water.
i took it out right away, and then remove the battery and leave it there. Next 30 mins, i tried to put the battery back and turn on the phone. It is okay, but look like the water did damage the phone, like the volume button is stuck now (damage inside the phone), the volume automatically go up and down and the phone was freezing so i removed the battery again and leave it there.
Now, everytime i try to turn on the phone, it just stuck at the screen that shown up the SPL version and won't boot to the OS. Like we press the start button with holding the volume button.
I have tried to use soft reset button of the phone, but it didn't work. I just stuck at that screen.
My HD2 is HTC HD2 T8585, from somewhere in S.E Asia, bought from Amazon.com without any info about religion.
So, can it be fixed? Or are there any store in US can fix this problem? I have already heard that HTC won't fix the waterdamage.
Thanks in advance.
SR for my bad English
PS: now, i am keep drying it through the hot wind from my laptop...
Strike_Eagle said:
Hi all, today, [email protected] day.... when i let my HD2 went swimming...
It was on my pocket and i have no idea why it could run out of my bag and went swimming in a big cup of water.
i took it out right away, and then remove the battery and leave it there. Next 30 mins, i tried to put the battery back and turn on the phone. It is okay, but look like the water did damage the phone, like the volume button is stuck now (damage inside the phone), the volume automatically go up and down and the phone was freezing so i removed the battery again and leave it there.
Now, everytime i try to turn on the phone, it just stuck at the screen that shown up the SPL version and won't boot to the OS. Like we press the start button with holding the volume button.
I have tried to use soft reset button of the phone, but it didn't work. I just stuck at that screen.
My HD2 is HTC HD2 T8585, from somewhere in S.E Asia, bought from Amazon.com without any info about religion.
So, can it be fixed? Or are there any store in US can fix this problem? I have already heard that HTC won't fix the waterdamage.
Thanks in advance.
SR for my bad English
PS: now, i am keep drying it through the hot wind from my laptop...
Click to expand...
Click to collapse
don't start it again until tomorow, water inside is hard to evaporate. keep him on something hot with battery out.
Don't touch it for a few days. Don't keep trying it! Keep the battery out. Keep the phone at some place dry. You risk more damage to the phone by trying to use it while wet since it may short circuit.
Some people recommend leaving it in rice to dry it out.
I've dropped my old phone into rivers a couple of times and it always survived since I immediately took out the battery and let it dry out for at least a full day or longer.
Can I suggest you cover it in rice. The rice will absorb the excess moisture, just pop it into a bowl and cover it, then put it near a low-output heat source. Worth a try.
EDIT: Sorry, didn't see Aceo07's post.
Strike_Eagle said:
bought from Amazon.com without any info about religion.
Click to expand...
Click to collapse
Please don't apologise for the english - it brightened up my day, things are bad enough between WinMo vs Android vs iPhone without starting on religion!
boomboomer said:
Please don't apologise for the english - it brightened up my day, things are bad enough between WinMo vs Android vs iPhone without starting on religion!
Click to expand...
Click to collapse
I think he meant "region"
But DON'T TURN THAT PHONE ON! Let it sit and dry for a few days.
rr5678 said:
I think he meant "region"
But DON'T TURN THAT PHONE ON! Let it sit and dry for a few days.
Click to expand...
Click to collapse
My bad. I want to say that i have no idea where this phone come from, i checked on HTC Home page and i can download only the ROM 1.66 from S.E Asia.
Update: I turned on this morning, oh god, the windows load successfully, everything seem to be back normal. But i won't risk it, i am continuing to dry it through the hot air form my laptop until tonight... At least, i didn't make my HD2 become a brick.
Strike_Eagle said:
My bad. I want to say that i have no idea where this phone come from, i checked on HTC Home page and i can download only the ROM 1.66 from S.E Asia.
Update: I turned on this morning, oh god, the windows load successfully, everything seem to be back normal. But i won't risk it, i am continuing to dry it through the hot air form my laptop until tonight... At least, i didn't make my HD2 become a brick.
Click to expand...
Click to collapse
Yep, you got lucky. Usually when it's wet and someone tries to turn their HD2 on, instant damage. What happens is that the processor and various other chips are not flat against the motherboard, but there are balls underneath it that make the connections. The water goes into the little pockets under the processor and in between the little balls, so if it's turned on wet, usually it shorts the whole thing out.
rr5678 said:
Yep, you got lucky. Usually when it's wet and someone tries to turn their HD2 on, instant damage. What happens is that the processor and various other chips are not flat against the motherboard, but there are balls underneath it that make the connections. The water goes into the little pockets under the processor and in between the little balls, so if it's turned on wet, usually it shorts the whole thing out.
Click to expand...
Click to collapse
Yeah! my Leo is back... Thanks rr5678 , your advise is great... i am happy because i didn't turn it back on too soon...
At least, Leo is better than the iPhone... i dropped a iPhone 3G into water 2 years ago and then it turned out to be the most beautiful brick that i had ever had... I still remember how hard i tried to press something on the crappy screen of that iPhone...
Strike_Eagle said:
Yeah! my Leo is back... Thanks rr5678 , your advise is great... i am happy because i didn't turn it back on too soon...
At least, Leo is better than the iPhone... i dropped a iPhone 3G into water 2 years ago and then it turned out to be the most beautiful brick that i had ever had... I still remember how hard i tried to press something on the crappy screen of that iPhone...
Click to expand...
Click to collapse
See, the iPhone became a ****brick because the battery is not removable, which means it still had power when wet.
rr5678 said:
See, the iPhone became a ****brick because the battery is not removable, which means it still had power when wet.
Click to expand...
Click to collapse
that was a gift from my aunt... so i didn't care really much...
I have never paid for iPhone, and may be forever!
Anyway, don't try to turn it on again till you've completely dried it! Put it in a sealed box with silica gel inside to absorb the water. If you're experienced with disassembling your phone (it's just 4 screws away), dry it out naked! You could potentially damage a working phone by applying current when the water shorts the pcb inside. A dive in water will usually not spoil phones unless it has salt content.

[Q] Vibrant wet ... ):

Ok so I accidently bumped my fence which had my phone on it which had a pot of water next to it. Then my phone dropped in it and i pulled it out as quickly as possible and took out the battery. FYI: My phone was still working underwater. HUGE MISTAKE. I popped in my battery to see which things worked and etc and also when i booted my phone back up the battery dropped 20%. Then i took out the battery, sim card, and sd card and let it dry in the sun. My camera is all foggy and stuff now. Can anyone help me fix my camera, speaker and battery?
*EDIT* Also my speaker was jacked up too i think because the speaker wasnt sounding very clear.
*EDIT* #2 The good news is that my battery strip thingy didnt turn red/pink. Its still white.
No problem, because you got the insurance from T-Mobile - Right?
If you do then it is covered. Water damage is specifically mentioned as covered.
If not . . . hmm, since the dot is still white you might still have a chance. Usually there is more than one though. The one near the battery is for a quick spot check, often there is also one inside for confirmation. Provided everything is ok, and it is still under warranty, maybe removing all signs of water (water marks, fog, ect.) and then attempting warranty fulfillment MIGHT work.
But my phone is rooted lol... so should i restore it before i do?
wierdoha said:
But my phone is rooted lol... so should i restore it before i do?
Click to expand...
Click to collapse
If you want, but from the several times here that I have seen where ppl send in their rooted Vibrants for warranty repair (usually GPS), it does not seem as if T-Mobile/Samsung really give a d4mn.
One word for you ...rice. put your phone in a bag of rice for 24 hours and don't touch it. After that take it out and clean it all up, put your battery back in and it should work perfect.
I actually washed my wife's phone and this worked. Hope this helps
Sent from my Simply Galaxy 3.3.....totally badass Rom!!!!
Yea right now my phone and battery is in a bowl of rice. Its been in there for about 5 hours. Hope it works
is rice like a dampness soaker?
movieaddict said:
is rice like a dampness soaker?
Click to expand...
Click to collapse
It absorbs humidity.
By the way, in the future don't put the battery back in until you've let everything dry as long as possible. Any water could short circuit the phone if you put the battery back in.
I would think also about very detailed disassembling and let dry very very well for long time before trying powering the phone.
alcohol is good for wiping off some certain parts but it can break the screen seal
Hope That Helps
Depending on your own morals, you could probably still get a warranty replacement after the water inside dries out. T-Mobile won't open the device up to check for internal water damage most likely, so if your sticker is white then you should be fine.
And FYI, bleach on a Q-Tip will turn all red water damage stickers white again.
I put my vibrant/battery in rice for 24 hours exactly and now everything works perfectly!
Speaker, battery life, camera, everything is ok
So happy.
Thanks forums!
awesome DUDE i have dropped my vibrant at least three times in water and what can i say THIS THING IS a beast my microphone doesnt work anymore but ehhh small price to pay actually does anyone know where i can find a replacement mic ive looked everywhere
XPLANE9 said:
Depending on your own morals, you could probably still get a warranty replacement after the water inside dries out. T-Mobile won't open the device up to check for internal water damage most likely, so if your sticker is white then you should be fine.
And FYI, bleach on a Q-Tip will turn all red water damage stickers white again.
Click to expand...
Click to collapse
Don't waste your time with bleach and q-tip, just ask for the replacement and when it comes, take off the new sticker with a hair dryer, 10 seconds or so, and tweezers. Then replace the water damaged one with the new one. Just like operation.

phone got wet?

well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
d1eharddan said:
well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
Click to expand...
Click to collapse
Hope it works dude, water damage is pretty random depending on how wet it got. For the future, it would have been better to have taken out the battery and put it in rice immediately...
yap
a friend of mine forgot his phone in the pocket and it got washed by a washing mashiene
he brought it to a phone store and they put the phone into a blue liquide and after that iot worked properly
the green things on the contact came because u put it under voltage due it was wet the water got split into its parts (electrolysis)
i had the same problem with an mp3 player years ago lights went on but nothing else i think u broke ure phone but just leave it for a week or so and try again with the new battery
i hope for it will work
So actually, most phones phone should operate fine on net power and without a battery. Have you tried this? If it behaves the same as you described, I would not spend a dime on it ;-)
Bad luck btw ;-/
Hey guys i know this might not be very useful but hahahahah yesterday night me and some friends of mine were drinking outside near the main river in frankfurt hahahah and drunken girl got 8€ for jumping into the river xD
she did it ( i couldnt believe this xDDDDD i´d never done this )
Afterwards she recognized her galaxy ace in her pocket....
well it got wet
later on in her flat she repowered the phone and everthing worked fine expect the micro usb slot on her device xD
Well jfi xD
Try removing the battery and battery cover and completely submerging in 99% isopropyl alcohol (You can get it at most grocery stores, pharmacies, etc.) for a few hours. At this point the phone should work as normal again, but to be on the safe side take a box of rice and submerge your phone in the rice. Leave it their for a day or two and you should be good to go. Hope this helps.
i might try it myself as my phone has water damage on it as well
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Man.Droid said:
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Click to expand...
Click to collapse
Well if ur right he could throw his phone away cus if u the circuits where shorted the possibility his phone got damaged in a unrepairable way is very high

[Q] Dead phone after pool Water

Hello everyone , sory if someone else posted a similar thread but i am a bit disparate. :crying:
I brought the phone in the pool , after a few foto made under water i noticed condensed water in my fotocamera (back). I didn't turn it off , and the phone has continued to work for other 6 hours. During those 6 hours i traied to make some 4k videos to make him hotter enough for vaporize the camera's condensed water. After almos 6 hours i found the telefon in my pocket shut down by himself and i repeatedly traied to turn it on , but just didn't response. I put it in the rice for almost 6 hourse and still no response from the opening button. I traied to press volume up + down + power button and i heard a vibration, but no response from the screen neither from the notification led. Alse the pc connection with the usb cable don't work.
1) I want to know if i can take out the wather from the camere in some way.
2) I heard a about xperia z2 water sensor that turn red when the water enter from the flops , can some one tell me if this is true and where are those sensors?
3) I still have the waranity if i rooted maintening the bootloader closed? i also saved the key of the bootloader
4) if the water entered from the camera or anywere else but not from the flops i still have the wranity?
5) is there any way to resurrect it?
6) if my wranity is void , does it make sense if i open it manualy and i dry it with rice from inside?
I wanted to put some photos but i can't just spam around
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Kocayine said:
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Click to expand...
Click to collapse
if it doesn't even boot , do you think is any chance to make it able to boot again?
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
Do not try to boot it or charge it.Leave it in rise for 48h as my colleague said.Than try to boot / charge.
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
whiteblazer01 said:
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
Click to expand...
Click to collapse
after 24 hours the condensation disappeared, but i can't turn it on
i tried to charge it , and the chargen does not event get a bit hotter (like when you normali charge it)
i don't know , maybe i'll let it there for other 2 days and after if nothing happens I'll take for a wranity try
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
Click to expand...
Click to collapse
I had similar experience with my Z.
It didnt respond at all when off charging but when charging it just went straigt into fastboot mode. I could wipe the phone and factory reset it but not get past fastboot mode.
I had it in rice for daaays to no avail then suddenly, after leaving it on the table for a week, it booted. Worked ok for some days but then it mysteriously went into this coma again and then i bought the Z2.
So yeah, I also figured there was no way it was gonna return but it did.. So weird!
I'm not taking this phone near water, though. Watertight, my arse!
EDIT: BTW, you should avoid connecting it to power, mate.
7115
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
4bottiglie said:
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
Click to expand...
Click to collapse
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Kocayine said:
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Click to expand...
Click to collapse
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
4bottiglie said:
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
Click to expand...
Click to collapse
From what I can read, it depends on where you live.
Just contact Sony.
Kocayine said:
From what I can read, it depends on where you live.
Just contact Sony.
Click to expand...
Click to collapse
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
4bottiglie said:
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
Click to expand...
Click to collapse
Exactly.. and it must be faulty flaps

[Q] Phone got wet, touch screen not working

Hello, I have problem here. My friend's phone got wet when she plays in the river (how stupid), and she come to my house. Her phone is Samsung Galaxy Young GT-S6310. She wants to repair her phone to me because the touch screen of her phone is not responding anymore and I accept it but, I told her if her warranty is no longer available, and she said it's no longer. I started to disassemble it, and removing the body and I see the residue of water. I began clearing it and test it (without the body) and nothing happen. I check inside of the covering plate (the stainless plate when you remove the battery) and I see some residue but not water anymore, it heated up and cleaning it again, but still nothing. I tried my best repairing her phone but no success. I told her to come back anytime so she go home and so, I start to research someting. But I didn't search that night, I have a very, VERY, slow connection. So today still nothing so that's why I post here for question.
If someone have an idea, please post here.
Jazz_Rae said:
Hello, I have problem here. My friend's phone got wet when she plays in the river (how stupid), and she come to my house. Her phone is Samsung Galaxy Young GT-S6310. She wants to repair her phone to me because the touch screen of her phone is not responding anymore and I accept it but, I told her if her warranty is no longer available, and she said it's no longer. I started to disassemble it, and removing the body and I see the residue of water. I began clearing it and test it (without the body) and nothing happen. I check inside of the covering plate (the stainless plate when you remove the battery) and I see some residue but not water anymore, it heated up and cleaning it again, but still nothing. I tried my best repairing her phone but no success. I told her to come back anytime so she go home and so, I start to research someting. But I didn't search that night, I have a very, VERY, slow connection. So today still nothing so that's why I post here for question.
If someone have an idea, please post here.
Click to expand...
Click to collapse
you messed up trying to power it on or use it when there is water inside. best thing you could do is blow dry it to dry anything else and leave it in rice to absorb any drops od rice
Phurkus said:
you messed up trying to power it on or use it when there is water inside. best thing you could do is blow dry it to dry anything else and leave it in rice to absorb any drops od rice
Click to expand...
Click to collapse
I tried to rice it up for a whole day, didn't work, I do this 3 times to check inside. Should I buy a new digitizer? It's not available in my current country.
Jazz_Rae said:
I tried to rice it up for a whole day, didn't work, I do this 3 times to check inside. Should I buy a new digitizer? It's not available in my current country.
Click to expand...
Click to collapse
yeah just buy a new one. i imagine if its not working now, then it wont be working anytime soon. have a good day mate!
Ok, I already fix it. First, I lie the logic board and the digitizer outside to heat up for 4 hours under the sun, second, I submerged with rubbing alcohol, third dried up and finalizing, and finally, assembled up, plug the charger in, charge up, boot up, it works!
I search some threads that rubbing alcohol will work.

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