[Help] Sony Xperia U ST25i Bricked by Water Damage - Sony Xperia P, U, Sola, Go

Hi there i'm just posting here as my girlfriend got her Xperia U last month and up until last night everything was fine until she went to the toilet and it fell out her jacket pocket, down the toilet >.>
So she came waltzing out saying what happened, it was still working after it had been down the toilet but the touch buttons starting going, funny? If that's the right word? So I told her to remove the battery, and the sim but then I wanted to try and see if it worked, I place just the battery inside and booted it up and it would first vibrate, show the sony logo, proceed to the Xperia logo, and then the screen would go black and repeat the process (Bootloop). So I thought to place it in an airing cupboard or wrapped in tissue on a radiator just to see if anything happens, to help dry the inside out or something like that, but now the phone doesn't even turn on, and I plug the device into the USB charger or my laptop and nothing happens.
I've had it on charge 30-45 minutes and it's not booting, but whilst it was on charge I could see a faint pink/red led light to the right of the Sony logo at the top?
If you are reading and want to know, this hasn't been rooted or flashed in any way or form, I updated the device a couple weeks ago via Sony PC Companion to get the new software update Jellybean and this succeeded fine and improved the device performance.
Thanks for reading

You shouldn't have turned it on, there is a chance that it's permanently broken because of shorting.
You could try to open the phone up and get some 99,9% alcohol and then use a brush to get the parts which are affected cleaned.
Also next time if you get your phone waterdamaged you should put it in a bag of rice and then wait for about 2 days and see if it works. The rice removes the liquid inside the phone and it might work.

How in the world did you get an official jelly bean update for Xperia U? :|
Sent from my LT22i using xda premium

If an electronic device drop in water, do not try to turn it on, remove battery as fast as you can.

devstaff said:
You shouldn't have turned it on, there is a chance that it's permanently broken because of shorting.
You could try to open the phone up and get some 99,9% alcohol and then use a brush to get the parts which are affected cleaned.
Also next time if you get your phone waterdamaged you should put it in a bag of rice and then wait for about 2 days and see if it works. The rice removes the liquid inside the phone and it might work.
Click to expand...
Click to collapse
mharis05 said:
How in the world did you get an official jelly bean update for Xperia U? :|
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
I understand and I take your advice for future reference after researching I seen a post from someone relating to my model and that I should try using Sony's Update Service software, not the PC Companion. I followed on screen instructions and my device is now back up and running running on 4.0.4 (sorry if I called it jellybean I am clearly senseless). Everything is working perfectly fine apart from the wi-fi, there is a widget on the homescreen which allows you to turn off services like (data, sync, wi-fi, bluetooth etc etc.) and the wi-fi in the widget is turned on and looks as if it's scanning, when I go into the Settings, the on/off button for bluetooth is highlighted (allowing me to select it on/off) but above that is wi-fi, which is not highlighted, but when I select it, it then opens up and says 'turning on wi-fi' and just remains at that stage.
I kind of gather the water must of damaged the wi-fi component or I may be wrong, is there anything I can do?
Cheers.

The phone might break a while after the water because of corrosion, u should put it in rice or open it up and clean it.

devstaff said:
The phone might break a while after the water because of corrosion, u should put it in rice or open it up and clean it.
Click to expand...
Click to collapse
Thanks for your advice it's really appreciated I think the best we can do is find out if we are covered as this is a contract phone, I'm just worried they might turn round and say 'Well it's your fault, you dropped it in the water.' lol, but we'll see eh?
Thanks again!

LevsOG said:
Thanks for your advice it's really appreciated I think the best we can do is find out if we are covered as this is a contract phone, I'm just worried they might turn round and say 'Well it's your fault, you dropped it in the water.' lol, but we'll see eh?
Thanks again!
Click to expand...
Click to collapse
They wont fix it, youvwill have to pay to get it fixed. The water indicators is already messed up by the water and I bet it have staryed to get a bit weird inside too.
Sent from my Nexus 7 using Tapatalk HD

Related

[Q] Vibrant + water = ?

I may have done my phone in this time... it fell into a tub of water for no more than three seconds while on. I think this may do what all my tinkering/Odin-ing/Heimdall-ing never managed to do. I grabbed it an took the battery out and I am currently in the process of taking it apart using the little blue tool that I got along with the new ffc camera that I have yet to install.
Has anyone dropped this phone in water while on and it not be negatively affected?
There are special items for this, but most people suggest sealing it up in rice... air tight.
s15274n said:
There are special items for this, but most people suggest sealing it up in rice... air tight.
Click to expand...
Click to collapse
+1
have saved many a phone from davy jones' locker with this method.
My friend's Vibrant fell on a bucket of water and it still worked.
And my Vibrant has washed it's face with me in the mornings and eaten ice cream (I think it wanted to try the next update, but the wrong way)
I think it will survive.
Just don't turn it on or anything until you are completely sure it's try.
strictlyrude27 said:
+1
have saved many a phone from davy jones' locker with this method.
Click to expand...
Click to collapse
The phone is currently completely taken apart and in a bed of brown rice inside a tightly sealed tupperware container. I shall post results of the procedure later... although I don't know how much longer I should wait. I'll give it at least a day, but I'm open to suggestions. I guess I should say that when I opened the phone I didn't notice that water had made it anywhere onto the motherboard, but it's possible that I missed it.
Mine took a dive into the toilet and didnt have any issues. The seal is pretty tight and the air inside the case doesnt escape through the USB/Headphone jack easily. If there was no water in the battery compartment you are probably safe but 24 hours in rice was still done just in case. Been about a month now.
joshuapurcell said:
The phone is currently completely taken apart and in a bed of brown rice inside a tightly sealed tupperware container. I shall post results of the procedure later... although I don't know how much longer I should wait. I'll give it at least a day, but I'm open to suggestions. I guess I should say that when I opened the phone I didn't notice that water had made it anywhere onto the motherboard, but it's possible that I missed it.
Click to expand...
Click to collapse
I would give it a couple of days anyhow did you pulll the sd card and sim card?
Vibrant + water = super unrecoverable hard brick -.-'
I accidentally jumped in the pool with my vibrant in my pocket over the holiday weekend. Waded around for a bit... yeah it was toast
Insurance ftw
Sd card and sim were fine though
Sent from my SGH-T959 using XDA App
Mine survived a quick dip in the pool.....I feel rice saved it....3 days in a ziplock bag of rice completely disassembled......works fine,no issues whatsoever
Project-V 6-5-11
lolcopter said:
I accidentally jumped in the pool with my vibrant in my pocket over the holiday weekend. Waded around for a bit... yeah it was toast
Insurance ftw
Sd card and sim were fine though
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
lolcopter indeed.
That sucks though.
Mine too decided it was a good day for a dip in the pool on Monday... I simply took the battery, SIM and SD cards out, wrapped it in 8 socks and threw it in the dryer with a load of dry laundry for 15min...
It wouldn't turn on with the power button... so I plugged it into my computer and the charge indicator came one. From then on, everything worked great!
Mine was in my pocket and i got pushed in the pool.. I pulled the battery and waited like 3 days turned it back on and it works but i got lines from top to bottom and it fades in and out.. It works as my test phone..
ndhr3d said:
Mine too decided it was a good day for a dip in the pool on Monday... I simply took the battery, SIM and SD cards out, wrapped it in 8 socks and threw it in the dryer with a load of dry laundry for 15min...
It wouldn't turn on with the power button... so I plugged it into my computer and the charge indicator came one. From then on, everything worked great!
Click to expand...
Click to collapse
That sounds like the worst idea i've ever heard.
joshuapurcell said:
I may have done my phone in this time... it fell into a tub of water for no more than three seconds while on. I think this may do what all my tinkering/Odin-ing/Heimdall-ing never managed to do. I grabbed it an took the battery out and I am currently in the process of taking it apart using the little blue tool that I got along with the new ffc camera that I have yet to install.
Has anyone dropped this phone in water while on and it not be negatively affected?
Click to expand...
Click to collapse
I was wondering what the verdit was do you have a phone or a paper weight?
Works perfectly! I put the phone back together finally last night and went ahead and installed the new ffc I bought a while back, and it is back up and running as if nothing happened.
Sent from my Vibrant using XDA App
I dropped my Vibrant into water for 3 seconds, but after drying it out the touchscreen wasn't functional. After the first reboot... stucked at Vibrant logo, not being able to move ahead. Odin finds my phone in downdload mode, I can reflash roms, kernels , but still won't reboot into one. Stucks at bootloader. Is it hardware broken?
chioreanul said:
I dropped my Vibrant into water for 3 seconds, but after drying it out the touchscreen wasn't functional. After the first reboot... stucked at Vibrant logo, not being able to move ahead. Odin finds my phone in downdload mode, I can reflash roms, kernels , but still won't reboot into one. Stucks at bootloader. Is it hardware broken?
Click to expand...
Click to collapse
Yours is toast. Same thing happened to mine had. Nothing would allow it past the vibrant logo. Used my insurance.
Sent from my T959 using XDA Premium App
*cough* Theres this information out there
http://forum.xda-developers.com/showthread.php?t=1073929
Its up to you how you use that info
Monk4Life said:
Yours is toast. Same thing happened to mine had. Nothing would allow it past the vibrant logo. Used my insurance.
Sent from my T959 using XDA Premium App
Click to expand...
Click to collapse
The water indicator didn't turn pink. So even though I have no insurance or waranty, I still hope to have o chance to recover my Vibrant. I took it to a guy who says he'll write the bootloader directly on the CPU, not through the USB cable like I did We'll see what happens, I have no other option.Thanks for your replies

PLZ help

I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
perromatic said:
I went swimming with my xperia Go and some how water got in it........ i opened it up and dry it out..........but it just wont turn on...... but when i connect the battery the indicator light shows red and when i connect it to the charger at first it turned orange but still wont turn on......so i tried flashing it with PC Companion which it did successfully.... i think ..........but it still wont turn on and now when i connect it to the charger the lights turn green instead of orange like before................any one can help plz...........i only had the phone for a week and it cant be returned so plz dont tell me that the mother board is dead...
Click to expand...
Click to collapse
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
motherboard is death
perromatic said:
I went swimming with my xperia Go ........
Click to expand...
Click to collapse
why?
This does not belong in development.
Thread moved
Reck1993 said:
Does u closed the headset and USB connect properly....
Sent from my ST27i using xda app-developers app
Click to expand...
Click to collapse
yes i made sure that it was sealed..........but water still got in
and now it wont turn on no matter what i do
go to sony service center, tell them like that.
if properly sealed and water got in, then sony have defect.
or try emailing Sonymobile
FXP said:
motherboard is death
Click to expand...
Click to collapse
i dont think the board is dead because it flash with pc companion......and it is able to go in quick boot mode ..... only problem it as is that it doesn't want to start up
is there another way to flash the Xperia go other than with PC Companion
flashboot / fastboot
mirhl said:
flashboot / fastboot
Click to expand...
Click to collapse
i cant access the internal sd card and i dont think it will read a external one like that........so how would flash it
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
MadManMark said:
Dude, without doing any research on the phone and being completely ignorant but im gonna go ahead and take a wild guess. THIS PHONE CANNOT BE TAKEN SWIMMING, it might be waterproof/splashproof like in a shower but when you go in a pool and swim its a lot more pressure, the phone cant take that. Maybe im wrong but even some waterproof watches i know cant be taken swimming
Click to expand...
Click to collapse
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
crickyo said:
Agreed ! 1m for 30 mins is what its rated/tested 1m is about waist height roughly any more than that its not reliable to be waterproof so even a drop to the bottom of the pool wouldnt be safe , open the moistureprotection covers throw it in a jar of rice leave it overnight hopefully that will draw any moisture out , the indicator light is just telling you your battery is full now
Click to expand...
Click to collapse
its very much dry...... i just dont know y it wont turn on
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
crickyo said:
Because you took it swimming! rofl
you said you opened it up and dried it did you disassemble completely it or just remove the back cover? chances are that once the water got in and with the battery constantly connected you could have something short out on your mobo . If you cant disassemble it you how do you know its dry, trying the rice overnight is worth a shot not guaranteed as a fix but it should draw out any moisture , flashing software wont fix a hardware problem caused by water damage
Click to expand...
Click to collapse
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
perromatic said:
i disassembled it same time and wiped it down the board with alcohol then sprayed it with a can of compressed air to get rid or the salt water then put it directly under a light bulb for half an hour so i am pretty sure it should be clean and dry.
Click to expand...
Click to collapse
i know that its more likely that it would be an hardware problem but i am just wondering if there is a possibility that the water might have damage the firmware...
no it shouldnt , im sorry to say your phone is probably useless now unless its something youve done while disassembling like broke a flex cable etc unless sony replaces it or you find the faulty component your stuffed!

[Q] Phone's dead. I think.

Hey guys,
This is my first post over here (though I am a long time XDA reader). What pushed me to register is what happened to my phone today.
-I've got the SII i9100, Dorimanx Kernel, Revolt ROM.
-Updated this morning from Revolt 4.2 to Revolt 4.3 no problem.
-Also today my phone dropped into a river and was in the water for a whole second before I picked it up.
I picked it apart (Battery, SIM card, Memory card and) and because I had no other means of drying it, I just put it in my bag wrapped in a towel. Around 20 minutes later I reassembled it to see if it at least turns on. It stuck on the boot screen (NOT boot animation, I am talking about the yellow warning sign). Removed the battery and tried again - and the phone turned on regularly. I turned it off again to let it dry completely.
From then on, no matter what I do, the phone doesn't turn on, tried recovery mode, download mode, soft boot, charging with or without the battery, connected to the computer with two different cables, switching batteries. There is no reaction, and the screen never turns on.
One thing the phone does react to, and this is my last hope that the phone is not dead - whenever I put the battery back in and try to turn it on/charge - there is no sign of life, until I press any of the physical buttons on the device (touch the buttons around the home button), the buttons next to the home button will light up for a few seconds and then fade off.
I would normally just take the phone back to the store and fix it, but I REALLY need my text messages and WhatsApp history that are on the internal storage - I have messages there that go three years back!
Thanks to everyone who is willing to give it a thought. Any help is greatly appreciated.
99% alcochol, sink it for an hour.
Before you do that, try with another battery.
Never try to turn a device on after contact with water, you need to rice it up for a couple of days.
Sent from the little guy
gastonw said:
99% alcochol, sink it for an hour.
Before you do that, try with another battery.
Never try to turn a device on after contact with water, you need to rice it up for a couple of days.
Sent from the little guy
Click to expand...
Click to collapse
How much time do I have to do this? It's a holiday in my country today, won't be able to get it at least until thursday.
Right now the phone is in a bowl of rice as suggested somewhere around here.
Alright, that's what I meant by "rice it up".
Now, 99% alcohol removes all the river dirt, you can get it in a drug store easily. I'm sure there's one open where you live, people may need sh!t even on holidays.
Sent from the little guy
gastonw said:
Alright, that's what I meant by "rice it up".
Click to expand...
Click to collapse
Oh, OK. Thanks.
gastonw said:
Now, 99% alcohol removes all the river dirt, you can get it in a drug store easily. I'm sure there's one open where you live, people may need sh!t even on holidays.
Click to expand...
Click to collapse
They probably do have one open, but I just googled it. I won't find it there, local FDA limits alcohol sales to 70% and less Will have to look in a chemicals supply store on thursday when they open.
Thanks again for your help. Other than the two things you mentioned above - is there anything else I can do?
*Just out of pure curiosity, does the fact that the buttons next to the home button light up have anything to do with the solution? Does this usually happen?
It's about shorts and corrosion, dont turn on the device just yet. And get that 99% alcohol; ask around, who knows:
"hey, how you doin'? Family alright? Good. Listen, do you have 99% alcohol by any chance?"
Sent from the little guy

[Q] Took pictures in pool, screen began to flicker and died

Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
HugePotato said:
Should have put it in the rice for a few days and wait till it dries off. One day is not enough because the phone is quite sealed and its hard to get water out of there. Turning it on could have been stupid thing to do and could have destroyed the phone. Anyway try to put it in the rice in a dry place for 3 or more days and then try again. If it doesn't work then sorry bro.
Click to expand...
Click to collapse
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
HugePotato said:
Actually as far as I know Sony says that water damage voids the warranty... I'm not sure because my Z2 is coming to me tommorow but that's what people at xda say or?
Click to expand...
Click to collapse
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
rowlers said:
Its a waterproof phone, I don't think you've done anything wrong. Use the WARRANTY.
Click to expand...
Click to collapse
I will send it to them as fast as I can.
Envious_Data said:
I do believe its true
This is because the waterproof is literely useless, sony says no Chemicals aka anything that isnt your shower/bath/freshwater stream or river/freshwater lake/tapwater
Other words, no swimming pools or sea
You can take to these places, just not for long
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, Sony actually says that you can use the phone in the following wet and dusty conditions:
You can use your device:
in dusty environments, for example, on a windy beach.
when your fingers are wet.
in some extreme weather conditions, for example, when it’s snowing or raining.
in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
in a chlorinated swimming pool.
Click to expand...
Click to collapse
Source: Click here
Nice find Kevin. In this situation they think I should repair your phone. However, Z2s have manufacturing defects that make those port seals no really tight and when they aren't water gets in. That voids the warranty. Logic is strong with Sony. Mine still hasn't come but when it does, hopefully tommorow, I will take it to a Sony Centre to make sure it is water resistant.
I sent mine back to a service center through my carrier 2 weeks ago. Today I got a new one without paying anything for it I also think of taking it to a Sony Center to check if it's water resistant.
same problem
Kevin433 said:
Hi!
I used my xperia Z2 in a pool with freshwater as far as i know, and took pictures. I've tried it underwater a few times before and I never had problems with the phone until now. After taking a few pictures and recording some 30 sec to 1min videos, the screen suddenly began to flicker and then it died. I dried it as much as i could, and opened the flaps to see if water had entered the phone, and saw some small drops of water inside it, and also noticed that the headphone jack had alot of water inside, which must have been "stuck" inside there, as I had to use a headphone jack to get it out. There was also some condensation under both the front- and backcamera. I tried to turn it on the next day, after I didn't see any condensation under the cameras anymore, but unsuccessfully. I plugged the charger in, and now the red LED turns on (screen doesn't turn on), and turns off after a few seconds/minutes, but it does not react to any buttons. I've also plugged it into my laptop with Sony PC Companion installed, and I hear the "device connect" sound, and also the "device disconnected" sound when I disconnect the USB cable. Is there anything I can do to save it, without having to send it to Sony now?
Click to expand...
Click to collapse
Hi, I have the same problem as you the phone was working though the screen wasn't, I called sony they told me to do a software update and that didn't work, I currently have it in repair, I did tell sony though I'm not paying for the water damage as I had the waterproof covers closed and double checked of that... I am a Sony fan so hopefully they won't let me down

Phone died after getting some water

Well I was cleaning up my case but the phone fell into the water like for one second, took it out and dried it as much as I could but the moment I tried to turn it on it wouldn't work. It shows the OnePlus logo and starts the bootanimation but then just random colors and restarts.
Could it be the water or did something got messed up?
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
Kéno40 said:
When it falls on the water, you have to open it
Unplug the baterry and dry it quickly
Never power it on !
Now, I think it's gone...
You can try to put in in a rice bag for a week, and wait for a miracle... Maybe with Hallowwen, it will come back from the deaths.
Click to expand...
Click to collapse
Thanks m8, I'm looking for options on how to fix it since it's my daily driver. Do you recommend trying to take it to a phone repair shop and see if drying it and checking for bad connections, is a good option? @Kéno40
Edit: I forgot to specify that the amount of water that touched the phone was minimal, I unintentionally explained it wrong so it could be understood but the water that it got was from the faucet, very minimal so it's still a mystery why it won't work. Before it has even gotten more water due to rain.
Don't think this is a good sign, right? :/
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
Kéno40 said:
I don't see the thumbnail...
You Can but a service Center will open it, see the red test Mark and confirm water damage...
Click to expand...
Click to collapse
Hmmm will see what to do. Thanks for taking the time to answer me!
Don't power it on!
Kéno40 said:
Don't power it on!
Click to expand...
Click to collapse
It came back from the dead, I left it on rice and behind the PS4 fan and now it's back :victory:

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