[Q] how is the call quality? - Moto E Q&A, Help & Troubleshooting

This seems rarely mentioned unless a phone has exceptional call quality, but how is it on the Moto E? I mean GSM phone calls, too, if that maes a difference. I was very impressed by the call quality on my Motorola Defy+, which I guess was intended for outdoor sports or maybe even construction site work. It was loud and clear. I got my fingers crossed that some of the Defy's traits are present in the E.

It's good. Few of my friends are using the E for sometime now

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Anyone getting crystal clear phone calls?

Since my wife and I got our GS3s, we have noticed that sometimes when we call each other the quality is almost crystal clear. It's like we are standing in a room together.
It only happens on about 1 in 10 calls though.
Does anyone know what I'm on about?
We were both on Tmobile at the time. We are now on Orange and Three.
I've had nearly perfect reception and crystal clear voice quality on pretty much every call I've made and received. Granted I was on AT&T, so that might have something to do with it since you're on T-Mobile. So far I've never been disappointed with the in-call quality.
use the in call eq settings to enhance your calls to near crystal clear quality.
All these people having problems with their phone and mines been fine since day one lol excellent video recording audio, crystal clear voice calls and excellent still pics
Sent from my GT-I9300 using xda premium
This phone is HD Voice enabled. That's why reception is crystal clear. Also on HOX
I believe this will only work when both phones are hd voice compatible AND both phones are connected to cell towers that support it.
My brother and i both have gs3 and have not been able to demonstrate hd voice working and i believe its because of the cell towers/networks not the actual devices.
Sent from my GT-I9300 using xda premium
That is maybe because you both might be in same room still assuming you are miles away from each other !
Call quality is excellent.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Huawei Mate 9's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
There's no feedback here? How is this phone's call quality. I've got mine on order coming from a Nexus 6p (and my backup Moto X Pure) both of which had excellent quality. Thanks in advance.
Top notch. Loud and clear. In a quiet room anyone sitting next to me is able to overhear the caller.
Sent from my MHA-L29 using XDA Labs
Calls are clear and crisp. I can hear the other party clearly and they can hear me. Doing a lot of calls cause it is a business phone - no negative issue at all.
By the way... Better than mate8 or honor6 I used before.
thanks
Call quality as already mentioned is top quality. Even speaker phone is loud and clear.
Even the noisy environment is the big volume which can be caught.
Yep, call audio quality is really good.
Yes, the quality of the calls are really good.
I almost always use loudspeaker during driving, as there is no need to use the handsfree. The call quality is as good as ever.
Sent from my MHA-L29 using Tapatalk
Clearest audio from a cell phone I've ever had
I recently had the opportunity to record my outgoing voicemail message. When I played it back to make sure I was happy with it, I could not believe how clear it was. You couldn't hear any background hiss or anything. It sounds crystal clear. The speaker in the phone is incredible but evidently the microphone is excellent as well.
Ive got a mate 9 pro on t mobile, and call quality is outstanding as well..
Same here, as good as my s7edge on HD voice honestly.
Sent from my MHA-L29 using Tapatalk
this phone is my love
Quite loud, but sounds like the sound is heavily muffled (like coming out from a box or something, not 100 % clear) or filtered - people just don't sound like they should when I'm talking with them. And I have to be really damn precise where I place my phone next to my ear to get all out of it, never ever had similar problems with my old phones. For example, my previous Motorola Nexus 6 had much better call voice quality, but a noticeably lower volume. My only real complaint with this phone is this thing, "bad" call sound quality.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the LG G6's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
Amazingly, it sounds ultra clear and when I use it with my car through bluetooth people can actually hear me without me having to speak extra loud.
FREAKY STORY!! This is serious
OH, another crazy thing, using this phone with my car FIXED MY SPEAKERS. Generally my audio in the car played loud, but after pairing my phone and running music through a downloaded app it sounded kind of whatever.. just the norm. But immediately after I played the same song through the stock app and it was ultra loud, clear, more BASS, MID, and TREBLE, etc. After unconnecting my phone, the car now plays music at around the 30% volume level as if it were on maxium volume. Friggin AWESOME!!!! That's probably a freak incident that just happened and may not have anything to do with the phone, but it's been that way for years and the first time I used bluetooth in the car it fixed that.
This is the best phone I've used in a long time in terms of call quality. It is EXCELLENT.
Speaker phone goes through very clear as well. My grandmother is very grouchy about whether I sound muffled or "far away" and she has yet to complain... she is an excellent way to soundtest my bluetooth/equpment
But actually, mostly everyone has mentioned the phone sounding really fantastic when I call.
The ear piece is adequately loud but just can't get over the quality. I come in very clear to people on the other side, so not having to repeat myself as much. Just can't remember the last time I had this much clarity... HD Voice I'm sure helps, but the last time I had a great "phone" persay was a Nokia.
Clear and strong, on T-Mobile in Ohio.
My first LG G6 kept dropping network, and I would cut in and out on phone calls very often. I'm not sure if it was a Freedom network issue or the G6, but I've never had that issue on my G4, so I swapped out the G6 for another one. I'm hoping this one doesn't have any issues, but I also switched to Public Mobile's much better network now too, so hopefully no issues at all anymore. I'm very impressed by everything else, only complaint would be speaker phone volume is a bit low, coming from the G4, but the clarity (most of the time) makes up for it.
I'm om Fido right now and my call quality is terrible. I can hear people fine but they say they can't hear me. And it cuts in and out. Im very skeptical about changing phones because it seems like I will have the same issue. I will dig deeper and see if it's a lg problem or Fido problem
Metalshadowx2 said:
I'm om Fido right now and my call quality is terrible. I can hear people fine but they say they can't hear me. And it cuts in and out. Im very skeptical about changing phones because it seems like I will have the same issue. I will dig deeper and see if it's a lg problem or Fido problem
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I randomly have same issue with mine but 1. It's random. 2. I'm on Verizon, usually never an issue. 3. Most calls are made to cell phones so it could be on their end
I fixed the problem and it's confirmed. I turned off voice over lte (VoLTE)
I will try that. I can hear people really well. But with about half my calls, I cut out for them. Cells and landlines both. Very frustrating. I have AT&T version.
---------- Post added at 06:27 PM ---------- Previous post was at 06:01 PM ----------
I cannot find the VoLTE setting on my AT&T version. Anyone tried adjusting the noise suppression or clarity settings?
Poor Outbound Call Quality!
I'm with Fido as well and I have VoLTE disabled since I got the phone (as recommended by the rep at Fido).
I have found if I have a case on the phone (any case and I have a few all of which are good reputable companies with excellent cut outs on all ports) I need to (almost 100% of the time) need to yell for the other end to hear me without cutting out, even that doesn't always work. If I pull the case off during the call they hear me fine (almost all the time). In all cases I can hear them perfectly.
This is driving me nuts as I always have my phone in a case and can't figure out what the issue might be. Nearest I can guess is that the mics do not like being recessed in the cases or causes weirdness that the noise cancellation can't figure out.
SOOO frustrating when a phone can be a phone! The rest of the device is pretty rock solid!
RTNetwork said:
I'm with Fido as well and I have VoLTE disabled since I got the phone (as recommended by the rep at Fido).
I have found if I have a case on the phone (any case and I have a few all of which are good reputable companies with excellent cut outs on all ports) I need to (almost 100% of the time) need to yell for the other end to hear me without cutting out, even that doesn't always work. If I pull the case off during the call they hear me fine (almost all the time). In all cases I can hear them perfectly.
This is driving me nuts as I always have my phone in a case and can't figure out what the issue might be. Nearest I can guess is that the mics do not like being recessed in the cases or causes weirdness that the noise cancellation can't figure out.
SOOO frustrating when a phone can be a phone! The rest of the device is pretty rock solid!
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Click to collapse
Try to turn OFF both noise suppression and enhance voice clarity under call settings
I honestly hear people better when i call them with whapp, and they hear me better aswell...
Acutally if i am going to be honest, lots of people are complaing to me that they hear me but have a feeling like i am 10m from the phone.. So idk.
I had to disable all the sound "enhancements" to get decent voice quality.
VoLTE= Off
Noise Suppression=Off
Voice Clarity=Off
WiFi Calling=Off
Now, nobody complains.
I have people complaining that they don't hear me well. I have to press phone to my cheek :/ . Will try settings from above, and post results in a day or two.
I can hear them but they don't hear me
Help. Everyone says my voice cuts out constantly and they can't hear me on regular voice calls. On Koodo.
I believe kenweise solution to remove the enhancement is the right solution. By turning off the Noise Suppression, people could now hear me clearly.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Essential Phone's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
On the handset, I "sound like I'm on a speaker phone", the other party sounds like they are talking to me through a tuna can. this is intermittent though. other callers I normally speak with sound normal (HD)
That's not normal.
&roid said:
That's not normal.
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Click to collapse
Both phones are acting the same way. I am on Verizon and the issue has been with another Verizon customer. My VOIP phones come through in HD.
Hydrogen said:
Both phones are acting the same way. I am on Verizon and the issue has been with another Verizon customer. My VOIP phones come through in HD.
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Click to collapse
I have T-Mobile and calls come through clearly...but when they work. The network signal is terrible even though my other phones with the same sim card all work great in the same areas. Essential must have either a really messed up software modem in this device, or the devices themselves shipped with either broken or inferior antennas.
I'm on Sprint. I've only made one phone call yesterday while standing outside, and I'm not sure how I sounded like to the other person, but on my end the call audio kept cutting in and out like I was in tunnel.
I'm hoping this is fixed with a software update, I might have to switch back to my Nexus 6.
A quick edit:
I just made another phone call and half of the call the person sounded like they was a robot under the water.
After spending tons on other flagships and sounding like i was on a paper cup this device is very clear
Telecomm strength is in average only ..
Sprint calls sound meh on this device... TMobile sounds better. Speakerphone on Sprint is horrible. Haven't tried speakerphone on TMobile
Call quality is great in both receiving and making calls here in Belgium (provider: Proximus). Downside: compared to my previous phone (iPhone 7 plus) the signal drops more often and reconnects slower...
Horrible with no service in weak service area. I am with T-mobile and there's no signal at home whereas i see 2 bars with my OnePlus and S8.
Had a 35 minute call today, switching between mic and speaker-phone. The person that called me said the call clarity was Crystal Clear! I am on Verizon with VOLTE activated.
Rick
blackice000 said:
Had a 35 minute call today, switching between mic and speaker-phone. The person that called me said the call clarity was Crystal Clear! I am on Verizon with VOLTE activated.
Rick
Click to expand...
Click to collapse
crystal clear, even on sprint,no comparison to my other phones
perfect in France (Bouygues Telecom)
Call quality is good but I find the in call volume very low ,am I missing a setting somewhere
I don't find that at all.
Sent from my PH-1 using XDA Labs
In Canada on Rogers... Call quality excellent and haven't had a dropped call since Nov. purchase.
Fine on Verizon.
Cell quality is not good with my PH-1
It is only about 2 or 3 signal blocks....
At the same place, my redmi is with 4 to 5 signal blocks.
Very sad.:crying:
niko_c said:
Call quality is great in both receiving and making calls here in Belgium (provider: Proximus). Downside: compared to my previous phone (iPhone 7 plus) the signal drops more often and reconnects slower...
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Click to collapse
Earpiece sounds really nice clear and loud when making a call with AT&T.
Signal strength is about the same as my other phones with same sim card in the same place.
I have a demo phone and this is with 7.1.1; upgraded to Oreo and speech to text stopped working. Went back to 7.1.1

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Samsung Galaxy Note 9's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
About the same as my S8
I'm finding the call quality to be quite poor, the person on the other end always seems to sound muffled. 4 out of 10 for me at the moment.
I would say it is worse than my note 8 tbh it is hard to understand the person on the other end. Its always funny to me how these "phones" never improve the actual functions of the phone
Sent from my SM-N960U using Tapatalk
Hi, guest here. The call quality is pretty poor, I have to turn on the hearing aids so I can hear people with max volume during calling, I also had to turn on dobly atmos. Whenever listening to media its fine, just during calling it sounds like absolute garbage, I kinda wanna trade in for a different device if they don't fix it with a software update.
On Verizon and no issues at all. VoLTE high quality sound and no loudness issues. Great phone.
Sent from my SM-N960U1 using Tapatalk
I have unlocked version and have tested on both Verizon and Tmobile. Both were usable but the Verizon call quality was noticeably better and very good.
Superb!
I am on T-mobile in the U.S. in the Mid-West and the call quality is excellent as well as the reception. The Note 9 has improved radios and I have no issues in areas I previously had poor signal strength on my previous device.
Call quality seems a little better than my S8A which was pretty good. Can hold calls we're the S8A couldn't. Pretty impressed.
On at&t
Sent from my SM-N960U using Tapatalk
Call quality on exynos version is a bit worse than on my previous device on snapdragon 630 (1st floor of 9 floor city house)
Excellent call quality on [email protected] (Tested on Jio and Airtel) #Note9 Exynos
For communications, the Galaxy Note 9 is also very good. Note that the phone is compatible VoLTE and VoWiFi and therefore remains in 4G + calls (instead of switcher edge / 3G). The quality of the audio is very good, both in transmission and reception, with good isolation of the voice compared to surrounding noise and very little distortion.
________________________________________________________________________________
https://www.icloudcentral.com/ https://tweakbox.mobi/ https://getappvalley.com/
The call quality of the Note 9 is pretty good. At full volume, the voice of the call partner is easy to understand even in very noisy environments. However, under normal circumstances, the caller sounds way too loud at maximum volume. The sound quality is not as clear as we would have liked, and there is also some background noise which is irritating sometimes!
The enhanced radios on my Snapdragon T-mobile branded Note 9 have greatly improved reception quality. In areas where I previously experienced poor signal quality/dropped calls on other devices, I now have a full set of bars and no problems. Whereas other sites focus on camera quality, color selection and other aesthetics, it's good to see one that remembers that the most important feature of a phone is its ability to send and receive calls.
MotoiNZ said:
I'm finding the call quality to be quite poor, the person on the other end always seems to sound muffled. 4 out of 10 for me at the moment.
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It is you are Samsung should improve their hardware quality it’s worth less when you expand this much money and not get quality

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