So I just got done configuring chompSMS. Disabled notifications on the built in SMS app. Did a battery pull and got this screen and haven't been able to get out of it. Held down home & power and got a user memory wipe screen. Figure I'd give that a shot. Still stuck on the FASTBOOT screen and now have to redo the whole thing if I manage to get out of this screen.
Anyone else see this? Not much out there about Sprint's Hero, but there's a bit about Orange's Hero, rooting, flashing rom's and all that fun stuff. Nothing about getting it back to normal though.
and to add....after letting it sit connected to usb for a bit, the screen finally went dark but now won't turn back on. Really odd.
hmm im kinda new to android, but if your stuck in fastboot cant you use the devkit to push a new recovery image like RA 1.2.3 and flash ?
i might be wrong tough
I'm brand spanking new to Android. Haven't dealt with sdk's andn loading rom's in ages and don't have the time to figure it out. Thought there might be some hard reset button combo that I was missing or something. Just heading to the Sprint store now with box in hand to have them switch it out or activate my Treo Pro again. Kinda need the phone for work and don't have a home phone so downtime is not a good thing.
darkenergy said:
hmm im kinda new to android, but if your stuck in fastboot cant you use the devkit to push a new recovery image like RA 1.2.3 and flash ?
i might be wrong tough
Click to expand...
Click to collapse
he won't be able to push that to do ADB tricks, nor do fastboot flashing with img files
Goldcard doesn't help as well
I hv got a G1 in same situation after pulling out the battery.
Stucked at first splash screen on next boot.
I assume that is a rom / system problem so I tried to boot into recovery but still freeze on 1st splash screen.
I tried to figure out the problem and I'd try to connect by usb and tried adb logcat but only waiting device return. And yep the screen goes black ( but still on ) likely in this situation.
And yea SPL enter was successful but can't connect to fastboot so no recovery can flash.
I notify the phone (seemingly) won't be able to charge as the notification do not turn on, or it does charge but problem with notification light (?), probably it is more likely a hardware problem due to removing the battery. Recently I take the G1 to a shop to figure out is that a hardware failure.
I'm all for troubleshooting and playing around with ROMs, but there's times when I just need to be up and running and have opted not to screw around with something I depend on for work. There's other toys to "play" with.
So after a way too long stay at the Sprint store I have a new Hero that's up and running just fine.
Wanted to say it was something I installed, but everything seemed to be approved by the masses as working well. Maybe it was something with the battery pull. I'm surprised no one has made a soft reset widget. Seems kinda basic coming from 13yrs of PalmOS and a bit of winMob.
dbpaddler said:
So I just got done configuring chompSMS. Disabled notifications on the built in SMS app. Did a battery pull and got this screen and haven't been able to get out of it. Held down home & power and got a user memory wipe screen. Figure I'd give that a shot. Still stuck on the FASTBOOT screen and now have to redo the whole thing if I manage to get out of this screen.
Anyone else see this? Not much out there about Sprint's Hero, but there's a bit about Orange's Hero, rooting, flashing rom's and all that fun stuff. Nothing about getting it back to normal though.
and to add....after letting it sit connected to usb for a bit, the screen finally went dark but now won't turn back on. Really odd.
Click to expand...
Click to collapse
download htc sync and install it.
http://www.htc.com/us/supportdownloadlist.aspx?p_id=300&act=sd&cat=all
download sprint RUU and run it, it will wipe your phone, but it will work agian
ftp://xda:[email protected]_Hero_C_Sprint_1.29.651.1_signed_release.exe
thanks for that. Will keep that handy for next time or if I ever play around with it. I think I'm going to the Moment though when it hits next month. Better screen, processor and keyboard will be doing it for me.
fixing any android stuck in fastboot
If your stuck in fast boot this is what you do.
1. Remove the micro sd card and somehow connect it to your computer.
2. Download a rom that is made for your phone and put it in a easily accessible folder on the micro sd.
3. Reinsert the sd card in the phone and reboot, once in fast boot go to hboot.
4. After going into hboot select recovery.
5. After this is done you must go to "install zip from sd card" and choose the rom that you have downloaded, select install and wait until the installation is complete, if unsuccessful redownload and try the whole process again, if unsuccessful the second time try downloading another rom.
If you have any questions please personal message me so i can help you.
Download: cyanogenmod.com
Btw i had a HTC hero and had this problem many times and this had worked every time.
I have a similar situation
when i power on the phone it goes straight to fastboot mode.
I Checked volume keys and are not stuck.
If I connect phone via usb and run:
fastboot reboot
the phone will load normally the android OS and will work just fine until you power it off again.
\
I dismantled the phone just to be sure there is no hardware issues, I tried to power on the phone without the home button connected to the board and the phone will load the android OS without any issue.
I dismantled the button itself, it has some sort of touch IC inside and a normal key button downside.
I could not notice any dust or water tracks in the button, so
at this point and dont know where to go...
I dont have another button just to be sure if it is the button itself or a board issue.
dbpaddler said:
So I just got done configuring chompSMS. Disabled notifications on the built in SMS app. Did a battery pull and got this screen and haven't been able to get out of it. Held down home & power and got a user memory wipe screen. Figure I'd give that a shot. Still stuck on the FASTBOOT screen and now have to redo the whole thing if I manage to get out of this screen.
Anyone else see this? Not much out there about Sprint's Hero, but there's a bit about Orange's Hero, rooting, flashing rom's and all that fun stuff. Nothing about getting it back to normal though.
and to add....after letting it sit connected to usb for a bit, the screen finally went dark but now won't turn back on. Really odd.
Click to expand...
Click to collapse
yurais said:
I have a similar situation
when i power on the phone it goes straight to fastboot mode.
I Checked volume keys and are not stuck.
If I connect phone via usb and run:
fastboot reboot
the phone will load normally the android OS and will work just fine until you power it off again.
\
I dismantled the phone just to be sure there is no hardware issues, I tried to power on the phone without the home button connected to the board and the phone will load the android OS without any issue.
I dismantled the button itself, it has some sort of touch IC inside and a normal key button downside.
I could not notice any dust or water tracks in the button, so
at this point and dont know where to go...
I dont have another button just to be sure if it is the button itself or a board issue.
Click to expand...
Click to collapse
People still use the Hero? There are so many better phones you can buy for dirt cheap. Heck, I got the Evo LTE for $80 on Craigslist. Even the Evo Shift, Design and 3D can be had cheap. I'd dump the Hero without blinking.
I tried to turn the screen off, but it keeps turning back on. I've had this issue for a while and looked it up. Most people said it was a hardware issue, but the thing is...now it will not turn off the screen at all. I know the power button works because I can long press it to get the power menu as well as hold to restart, but not turn off the screen. Also, I can activate the "lock" feature in TWRP as well with the power button. I had this issue on an older rom, so I wiped EVERYTHING and installed revolt, yet I still had this issue and as I was typing this, I got the new issue of it never turning off. I don't know what's causing it. Any ideas? It's been happening for a few days now.
Attempt 2: Now I have the stupid turning off issue. Now, every time I press the power button the opposite happens. It turns on for a second and then turns back off. I'm thinking that this is a hardware issue. Anyone else disagree?
Attempt 3: Back to same issue, turns off and turns right back on in like 2 seconds. Going to call Samsung and see what this is about.
[EDIT]: I should mention, I have the same vibrate issue described in this thread. I'm suspecting a stuck power button. Great. Time to talk AT&T into giving me an early upgrade.
A stuck power button won't allow your phone to boot up completely. So you're probably ok there if you can boot up and type in an app.
You do have an issue though. Something got borked up somewhere. I would try going back to stock completely.
Backup important files, wipe EVERYthing on the phone at least twice. Then using Samsung kies on a PC do an emergency firmware update. Once your update completes perform another factory reset and see how she's working. If you still have a problem then contact Samsung. If no problem, enjoy your phone!
Eh, I tried the wiping everything (internal, not the sd card), but I guess I shall try moving it to stock as well. Do you suggest keeping TWRP or should I install stock kernel, recovery, and do a firmware update? I might also dump my phone in rice to see if maybe some water got in there (doubt it though). Also, I might be screwed if it's otherwise. Been over a year since I bought the note.
Also, are you sure it's not stuck (partially or sometimes maybe)? My phone is constantly rebooting on and off for no reason and sometimes this happens, other times the power button is okay. But when it does reboot, it vibrates a lot. Sometimes it'll just keep vibrating and never reboot like it's turning off and on constantly and I have to press and hold the power button a few times before it starts booting again.
EDIT: I also realize it could be a combination of issues and one of these issues might be a battery one. I do have another battery and I can feel a noticeable bulge so I'll go home, change the roms, battery, and do a firmware update and see how it goes.
Would just like to add that flashing an official firmware through kies did not fix my problem. Furthermore, now I'm getting the invalid sim problem and it keeps asking me to restart. I had this problem before and just recently (a week ago) got a new sim and now it's back. Maybe it's an hardware issue?
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
Click to expand...
Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Click to expand...
Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Click to expand...
Click to collapse
The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?