[SOLUTION] FIX Sola Touchscreen Problem While Charging - Sony Xperia P, U, Sola, Go

I do not know how many of us have this problem, but I think many: when the phone charges using the original charger or when plugged into the USB port of a computer the screen will become very unresponsive, it will happen on JB, ICS and I think on GB too. I have had this problem for a long time now but I never figured out what was going on, like other people I thought it was a software bug or something, anyway the problem is extremely annoying.
The bad news is that the problem has no easy fix, it's not a software glitch, it's not a problem that can be fixed with another ROM or something, it's a hardware problem, a design flaw, Sony is to blame, they probably know about it, but didn't even try to fix it.
The good news is, is that the problem can be fixed by using another charger, but not any charger! You will need an 1 AMP charger and all will be fine. The problem is the intensity of the current that is used to charge the phone, you would think that a high intensity would be bad, but in this case it's good, strangely the screen behaves correctly at 1 AMP, but does not at 850mA (original charger) or 500mA(USB port).

Cool!!
Cool, man! You've really awesome!!
Thanks for the hint! Sorry, but I can't thank you today(limited to 8 thanks per day)

thanks for sharing this information bro.... already clicked the thanks button...

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Display Problem when charging

I wonder if someone has the same problem on his X10.
Almost everytime when I am charging the phone through AC i am not able to use my phone!
It just acts like CRAZY! When you try to slide thorugh the desktops, try to open an app etc. the phone simply does whatever it wants! It opens apps, it slides the notification bar down and all this at a really high speed!
Contacted Sony a month ago about this, but of course NO response on this!
Tell us more info like: R u running any ROMS or what firmware r u running from se? This could b a hardware issue or a ROM issue, software issue.
Sent from XDA Premium from my X10a rooted running 2.2.1 Cyanogen 6.1.3gingerbreadV1 ROM
This same thing happened to me with a cheap charger from eBay. Would I be right in guessing you are not using the official charger?
It does not occur with all 3rd party chargers though, I have used others that work perfectly.
Sent from my X10i using XDA Premium App
Hey thanks for the quick responses! I am using stock firmware 2.1.A.0.435...arc launcher...so nothing special I guess..
My charger is an original sony one...I have another one though so I can use this one and see if its a charger issue..
Hanzo.Hasashi said:
Hey thanks for the quick responses! I am using stock firmware 2.1.A.0.435...arc launcher...so nothing special I guess..
My charger is an original sony one...I have another one though so I can use this one and see if its a charger issue..
Click to expand...
Click to collapse
Have u tried flashing a new firmware from se with flashtool from the x10 android developement section.
You can also try the se software SEUS on the computer and hit the repair button on the update option.
Both ways will delete all data on phone though. But could make your phones software start fresh
Sent from XDA Premium from my X10a rooted running 2.2.1 Cyanogen 6.1.3gingerbreadV1 ROM
Hey there! I had the problem before I flashed my phone with the flash tool and the latest sony update aswell...
Everything is fine when i charge through PC or Car, so either there is something wrong with the AC charger or....seriusly i dont know...
Hanzo.Hasashi said:
I wonder if someone has the same problem on his X10.
Almost everytime when I am charging the phone through AC i am not able to use my phone!
It just acts like CRAZY! When you try to slide thorugh the desktops, try to open an app etc. the phone simply does whatever it wants! It opens apps, it slides the notification bar down and all this at a really high speed!
Contacted Sony a month ago about this, but of course NO response on this!
Click to expand...
Click to collapse
Check your charger voltage out put, usually it MUST remain like 3.6-3.7 volts, more than that you gonna have that happend.
last time im try to modify my charger to make it more efficient by using the 3rd party unofficial cheap n lousy charger, and i try it, more than or less than 3.6-7 (if im not mistaken, its a long time ago), then your capacitive screen will sense the leak electric then it just go like ghost finger.
In short, check your charger voltage again, it must be precise in certain amount of voltage, cannot too much or less.
Hi just measured the voltage output and it is 5.20 volts
What Do you thing? I thing its ok since the pc is also giving 5 Volts
lghost1213 said:
Check your charger voltage out put, usually it MUST remain like 3.6-3.7 volts, more than that you gonna have that happend.
last time im try to modify my charger to make it more efficient by using the 3rd party unofficial cheap n lousy charger, and i try it, more than or less than 3.6-7 (if im not mistaken, its a long time ago), then your capacitive screen will sense the leak electric then it just go like ghost finger.
In short, check your charger voltage again, it must be precise in certain amount of voltage, cannot too much or less.
Click to expand...
Click to collapse
Sent from my CL65 AMG using Tapatalk
Used a new original charger today but Problem still persists
Sent from my CL65 AMG using Tapatalk
Man that sucks! I hope this wont harm my phone in some way....its REALLY mysterious!
Guess I have wait for gingerbread to stand some chance of getting this fixed......................
Sent from my CL65 AMG using Tapatalk
display problem while charging (BST-80)
I have got it the same with my X10 mini and my new charger that I bought today - BST-80 (original SE).
My stock SE charger that came out of the box with the phone was EP800 (5V, 850 mA), but it looks to be damamged or defective (some weak noise I can hear going out of there).
This new one BST-80 is 5V, 700 mA. But I do not think that it can have anything related to 700mA vs.850mA (this should be related just to the time of charging from empty to full - 700mA should last longer than 850mA).
Anyway, I am also quite frightened of what it does to my phone. The touch screen looks to behave totally confusing. Once I unplug the charger, everything gets right again. Then I plug in again and the confusion comes again. So weird.
I have never experienced this with my former charger for whole one year of use. Both of them are original SE.
Mate, did it damage your phone in the end or not?? Did you solve anyhow?? Thanks.
Hi,yes I "accidentally" used a micro usb Motorola charger ,one that has its cord attached and you can't remove it like the SE ones and I haven't had any issues at all!It seems like it has been a charger problem after all!A real weird one though! I have 3 different chargers and all caused the same problem!I've tried my girlfriends x10mini with my charger and it caused the same problem!
Now I am good with the Motorola one!;-) Hope it will work for you as well!
Sent from my Iphone-KILLER/cracked [email protected],2Ghz/woooooohh suck on this biatch!!
I returned that SE charger back to the shop and waited for another piece, which would not be defective. Anyway, the new piece had the very same issue with the touch-screen. But in the meantime I tried out another micro-USB chargers from that shop - LG and Nokia. They did not have the "touch-screen" issue. But I ended also with Motorola charger, as the best choice of them. This one doesn't seem to have any issue - touch-screen works fine while charging, it doesn't produce the "buzz" sound like some another chargers do, moreover it has also 850 mA, which is the highest current I encountered while trying those chargers (they had only like 550 mA, 700 mA, etc.). So I am quite satisfied in the end. Thanks.

[Q] X10 shut off itself after heating up.

I would like to know if anyone have similar issue?
It wasn't as noticeable or i just can't remember if it does this before i updated with wolf cynomod 6.13 v4-v5 2-3 months ago on stock.
But lately, i found my phone shut off itself whenever it start heating up. I got a temperature measure app from market but it doesn't show me what exact temperature when it does this.
For example, after 5-10 min use of google earth, my phone will shut off and reboot.
Is there a way to fix this issue? or could this be an issue with my battery ?
It issue is heating because i have a plastic case with x10 in it, it would shut off 5 min after use with it and 10 min after use without it.
Sorry if another topic like this existed, i did a search and couldn't find any. Maybe i just got the wrong keywords.
yeah i experience the same issue ever since official 2.1 update came out. Figured it was just the phone called SE and they said its not Software issue but a Hardware issue and send it in with Proof of purchase.
My batter does heat up specially when im playing games and have it charging.
i read something about faulty the motherboard on some X10's.
Im never tried to replace the battery if u wanna give it a try and let us know if that helped you or not.
mine has restarted with no WLOD it's just weird but still no overheating
I changed my charger from Stock to the universal SE charger. Then I never faced any battery heating issues
I had the same issue with my Xperia X10. I had bought it from random guy without warranty. But i had luck that guy wasnt bad, and he came after 1 hour i called him, and gave me a new one Xperia. Now when i play 3D graphic games, it heat as hell , but never restart , if u have warranty go to SE and tell them about your problem , they should replace your motherboard and it should work good . Good luck in solving this problem. ( And sorry for my bad english )
I think it is a issue with the battery being able to deliver enough power on some devices. Mine has a tendency to restart when moving around, especially with wifi and GPS enabled. When I leave work, where we have a company wifi, the phone often turns off around the point when I pass out of the coverage area if I have wifi enabled. Wifi off is never a problem. I would expect that if it lost connection, it would try to send at full power to connect to another source.
This never happens if I drive, and plug it into my car charger. Therefor I think it might be the battery that is not able to power my GPS wifi and bluetooth at the same time...
This is a battery issue. Mine never had a problem but my friend's phone would heat up like that and shut down. Replaced the battery and all is good.

Touchscreen problems while charging

Lately I've been having trouble using the touchscreen while my phone is charging. Touches are not recognized, extra touches are inputted, touches are recognized in the wrong place...etc
I'm totally stock, not rooted. Thoughts? Thank you!
Sent from my DROID RAZR using xda premium
slane35 said:
Lately I've been having trouble using the touchscreen while my phone is charging. Touches are not recognized, extra touches are inputted, touches are recognized in the wrong place...etc
I'm totally stock, not rooted. Thoughts? Thank you!
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
This is an old problem with the RAZR. I think it's an earthing problem or the lack of one. Touch screen goes a little awol...
Usually, using the stock charger gets rid of this problem!
Yes, check the charger. I had a device that plugged into the wall and simulated a car charging port and could use a car charger on the wall. It made my touch screen go haywire. Since the basic jest of a capacitive touch screen is using minute static charges in your fingers (or what ever other body part...) then it makes sense that if the rectifying circuit in the wall charger is substandard, excess RF emissions could jack up the screen.
Also, stay away from Van de Graff generators, they tend to cause the screen to be crazy as well. I know, hard to believe, but trust me.
Sent from my DROID RAZR using xda premium
I had the same problem with my old Milestone. Used stock charger. If I charge RAZR with Milestone's charger, I get the problem less often.
Sent from my XT910 using xda app-developers app
Same Issue
I was going nuts thinking I was touching it incorrectly then realized it could be some issue with charging it. I am using the stock charger but still seems to screw up if plugged in. Especially when I am trying to use swype. It stopped doing it once I unplugged the damned thing.
Me too...specially while typing a message....
I have this problem because I bought a real cheap charger that would do mulitple ports, but since I charge it at night I dont care. If I use the stock charger or the one from my OG droid it works just fine. Its something to do with the charger and being crap
I had the same problem with a LG charger, that came with a non-touchscreen phone.
When I use the stock charger, I have no problems.
raiderfox said:
I had the same problem with a LG charger, that came with a non-touchscreen phone.
When I use the stock charger, I have no problems.
Click to expand...
Click to collapse
Same here. I had a SE x10i and MB300 both had the same problem. Realized later that the problem occurred only when I using a particular power point.
Sorry for gravedigging but this is happening to me too and I only use the stock charger :S
No solutions yet for this issue?
My stock charger does this, but fortunately I have another from HTC which works.
This is a common Motorola problem, touchscreen input is more or less distorted during charging. I had this with Milestone and it also happens to RAZR, regardless of whether the phone is attached to USB cable, original charger, a 3rd party charger, original car charger or a 3rd party car charger.
I've had this problem too, occasionally. I just reboot my phone each time it happens, and that seems to fix it for a while. It doesn't happen often enough or long enough for me to really worry about it.
Sent from my DROID RAZR using xda premium
Hi. I have the same problem and I got to say that this is the second phone that I experienced the problem with. First it was a iGlo A101 and now it's a Allview P5 Mini. I tried them with 2-3 different cables and none worked (it worked only charging in the car (the first phone) and charging it through the laptop (connecting the phone to the laptop)).
With the iGlo, I asked the warranty guys about this problem and they said that is a common problem for capacitive touchscreens because it works based on electrical impulses and therfore it's sensitive to electricity. They also said that the reasons must be the power source beeing with parasites or the cable. They suggested changing the cable with a thicker one (a Blackberry or Samsung cable).
I didn't get to do that because I chose to sell that phone and that's what I did. And now after buying this new one I have the same problem. This time I'm going to try more cables before deciding to sell it. I'll update this.
I've had a similar issue, both with Droid 2, Droid X2, and Razr Maxx. The only thing I can say for certain is that I saw it started with rooting the phones. Only had it happen with motorola, and never had anything get better, regardless of what wall charger. I read on one forum a common problem was a loose charger, but have never found any validation, or it's just a common issue with the Blur being rooted. However, if it's the price to pay for rooting, I'll take it happily. But cruising google, I've never found a solution.
Arachnida said:
Sorry for gravedigging but this is happening to me too and I only use the stock charger :S
No solutions yet for this issue?
Click to expand...
Click to collapse
The only thing to do is use the stock charger, I have the same problem too when using another cheap charger. It seems to be a Hardware issue, not a software, so there isn't a way to make it works fine!
slane35 said:
Lately I've been having trouble using the touchscreen while my phone is charging. Touches are not recognized, extra touches are inputted, touches are recognized in the wrong place...etc
I'm totally stock, not rooted. Thoughts? Thank you!
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
This happened to me having the Usb Debugging turn it on, disabling it it stops this problem to me
I have had this problem too. Using the stock charger took care of it for me. It's frustrating. It's not so great for Temple Run 2 either! lol
Having same problem ...with stock charger!!!
n its really erratic behavior sometimes
I have a Zopo C2 platinum and encountered the same problem. Solution : disabled USB DEBUGGING. And voila, everything OK !

Mate 10 pro Supercharging issues

Hi all
I bought my mate 10 Pro last week. And since the very beginning, I've started to notice that while connecting for charging (original fast charger and cable). the phone drops out of supercharging quiet often. Though the charging starts off with logo and animation suggestive of supercharging, after a while (within 5 minutes) icon changes to normal charging.
This happens at least once in four times I connect for charging.
These are the different scenarios I tested when I notice that phone shifts into normal charging:
1. I remove and reconnect the charging cable: resulting in supercharging, this may or may not fail.. often continues in supercharging.
2. I just switch the plug power off and on: usually goes into supercharging.
From the above scenarios, I'm not able to pinpoint where the issue is. Did anyone face the same issue?
Should I take the phone for a replacement or is this common for all supercharging phones.
Please help.
Hi there
I have a Mate 10 pro l29. I do not have this problem and have checked my phone constantly whilst it's charging.
This is issue is not normal. Check a battery monitor app like GSam or Accubattery to see the charging speed.
Post the results here for us to take a look.
I don't think it's normal at all and you should contact huawei to see if you can easily get a replacement.
Please leave a like if this helped! :laugh:
I'm facing the same issue but not that often. sometimes even reconnect the charger won't work.. But usually will go back to supercharging after 2-3 times I plug in..
azreen91 said:
I'm facing the same issue but not that often. sometimes even reconnect the charger won't work.. But usually will go back to supercharging after 2-3 times I plug in..
Click to expand...
Click to collapse
did u ignore your issue or did u get it checked?
I kinda ignore it.. these few days no issue
Btw someone told me if the port is wet the supercharging wont be detected. Maybe try to blow out the port?
azreen91 said:
I kinda ignore it.. these few days no issue
Btw someone told me if the port is wet the supercharging wont be detected. Maybe try to blow out the port?
Click to expand...
Click to collapse
I've had this too. When my phone was wet, I let my phone dry out for a couple of hours before it started to supercharge again...
Mine is doing this too. If I take the cable out of the phone, flip it, then it will start supercharging. Maybe this is a cable issue?
problem solved
Apad121 said:
Hi there
I have a Mate 10 pro l29. I do not have this problem and have checked my phone constantly whilst it's charging.
This is issue is not normal. Check a battery monitor app like GSam or Accubattery to see the charging speed.
Post the results here for us to take a look.
I don't think it's normal at all and you should contact huawei to see if you can easily get a replacement.
Please leave a like if this helped! :laugh:
Click to expand...
Click to collapse
By the time i took my phone to huawei it was already 20 days since purchase, so they refused to give me a new phone (new phones will be given only if we complain within 7 days of purchase). Anyway they offered me a new charger (supercharger) and wire. This solved the issue. Hence i can confidently say that the issue is with the charger.
I also decided never to buy another huawei phone (based on their attitude with regards to phone replacements).
cheers :good:
drseebu said:
By the time i took my phone to huawei it was already 20 days since purchase, so they refused to give me a new phone (new phones will be given only if we complain within 7 days of purchase). Anyway they offered me a new charger (supercharger) and wire. This solved the issue. Hence i can confidently say that the issue is with the charger.
I also decided never to buy another huawei phone (based on their attitude with regards to phone replacements).
cheers :good:
Click to expand...
Click to collapse
If this happens again with the new charger, please read my advice first:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices (Supercharge not working anymore, USB-C headphones not working anymore).
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.
OTG , supercharging,headphones not working
tr1cky1 said:
If this happens again with the new charger, please read my advice first:
I visited a Huawei service center today and the technician told me that this happens with a lot of Mate 10 Pro devices (Supercharge not working anymore, USB-C headphones not working anymore).
What causes the problems is dust/dirt.
The technician used a metal tool first and then compressed air.
Supercharge and headphones now work again.
So, if this happens to you, you probably have to clean your port, but be careful since you could break the port.
The technician also advised me to buy some sort of dust cover for the device so that this problem doesn't happen so fast again.
Click to expand...
Click to collapse
I read your comment in one of the youtube videos and did tried cleaning the charging port , but it is not working for me. also mine is a one year old mate 10 pro which doesnt come under warranty and i bought it from malaysia since it is not launched in my country.. so the huawei guys in my country told they couldn't service it.. eversince this issue the battery is also draining faster.. any other possible solutions please let me know, thanks in advance.

Question Fingerprint sensor not working after phone has been on for a few hours?

So I've been experiencing the same issue disucussed here on reddit
https://www.reddit.com/r/SonyXperia/comments/un62zy
Basically, after the phone has been one for a few hours to a day or so, the figerprint senor essentially acts like it doesnt exist. Even the fingerprint manager disapears from the system menues. Restarting the phone usually brings it back, but not always. I've seen some people attribute it to heat, but my phone rarely gets hot.
It really feels like a software issue. I contacted sony about this issue, and they say they are aware of it, but all they can really offer is to use the sony Xperia companion program to wipe the phone.
It might help to mention that i am rooted and unlocked bootloader. However, my phone has been for months before this issue started. I don't feel like those two things are connected.
It doesn't feel like a hardware issue. But does anyone have an idea what the issue might be?
I have the same problem as you. Neither a wipe nor a different firmware helped me eventually.
I sadly learned to live with it.
Is it after a few hours no matter what, or have you noticed it stop working after charging? Cuz a bad charger can knock it out, though usually only while charging but it's possibly you have a charger that causes it to stop working until reboot?
ZellZoy said:
Is it after a few hours no matter what, or have you noticed it stop working after charging? Cuz a bad charger can knock it out, though usually only while charging but it's possibly you have a charger that causes it to stop working until reboot?
Click to expand...
Click to collapse
I think for me, it is, no matter what it becomes faulty after a while, been using the original Sony charger + cable.
But I have a substitute that I can try, thank you for the info.
I've officially gotten to a point where neither a reboot nor safe mode brings it back.
It's such a weird issue. This phone won't be as easy to take apart as my previous phones.
cheesepuff said:
I've officially gotten to a point where neither a reboot nor safe mode brings it back.
It's such a weird issue. This phone won't be as easy to take apart as my previous phones.
Click to expand...
Click to collapse
I still hope that Sony will release a Software Update that fixes it …
Hello Everybody,
Same here, i updated to the last version 61.2.A.0.418.
I have the Xperia 1 Mark III UK version. I did a Factory Reset, and the fingerprint sensor works from time to time and stops working completely.
Then I did a hard reset and format, from Xperia Companion. Also with the same result.
It is the third time that I completely reinstall it using Xperia Companion.
- The fingerprint sensor does not work and if you restart the system it works for a short period of time.
- Another thing that I have noticed is that the problem that the Gmail application does not receive notifications of new emails (despite being turned on and configured) has also returned as it happened in other firmware updates.
- And finally, it only happened to me once but the notification LED turn on in blue light and did not go off until I did a forced shutdown.
I don't know what is happening, why this update has broken so many things. I hope sharing this will help others.
It seems to be an electrical noise design defect. My original Xperia 1 III rebooted if it had a fingerprint set, the screen off, and was fast charging with the factory charger. It self-destructed while sending it in for repairs and SBE made false claims that I had altered the firmware. I exchanged it and the replacement has issues too. I can pick up the phone off the table and it says the fingerprint reader is disabled from too many attempts. The touchscreen sometimes goes crazy too. Tap-to-wake is essentially run-battery-dead-because-screen-never-turns-off.
The other issues in this thread are software bugs, probably with the low-memory-killer. This is definitely not my favorite phone.
I have a UK 1 III and have not really had any problems with the finger print scanner, it struggles to open the phone if the screen is off, but if I pick the phone up and the screen comes on, it unlocks every time using the scanner. I have not modded the phone or changed software and have had the phone for just over 2 years.
Hi I wonder if anyone has tried to replace the fingerprint sensor and flex cable to try to fix it. These could be bought for like 10 dollars together in China so might be worth a try!

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