[Q] clone note3 internal storage problem - Android Q&A, Help & Troubleshooting

Hi to all,
good day, im new here. and im new to my samsung galaxy note3 clone. i bought my phone with 32gb storage then the problem appears after i do a factory date reset. my internal storage says total space of 1.27gb and sd card 1.26gb but i didnt insert any micro sd card because my phone not mounting my micro sd card. i tried my micro sd card to other original samsung phone and its working properly. and when im check file manager it says "sd card available 15.87gb / total space 16.36gb
im not aware if my device is already rooted or not.
when i boot it it says samsung galaxy note 3 sm-n900
in AnTuTu:
BASIC INFO:
brand: samsung
model: samsung galaxy note3(sm-n900)
android: 4.2.2(32-bit) (but in about device it says 4.4.2)
cpu model: my6589
render: adreno(tm)330
resolution: 1080X1920
rear camera: 12.8 mega pixel 4128X3096
imei: xxxxxxxxxxxxxxx
STORAGE:
ram: total: 466mb / available: 74mb
system storage: total: 1.27gb / available: 0.95mb
internal storage: total: 1.26gb / available: 1.23gb
CPU:
cpu model; mt 6589
type: 32-bit
cores: 4
frequency: 300.00~2265.6 mhz
architecture: arm cortex-a7
DISPLAY:
render: adreno(tm)330
vender: qualcom
gpu version: opengl es 3.0 / [email protected] / [email protected]([email protected])
resolution: 1080X1920
density: 480 dpi
CAMERA:
rear camera: 12.8 mega pixel / 4128X3096
front facing camera: 2.1 mega pixel / 1920X1080
OS:
android: 4.2.2(32-bit) (but in about device it says 4.4.2)
android sdk version: 18(android 4.4.2)
kernel: linux version 3.4.0-1973843([email protected])(gcc version 4.7(gcc)) #1 smp preempt fri nov 15 14:22:43 kst 2013
please help me with my internal storage problem.
thanks in advance

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paole0405 said:
Hi to all,
good day, im new here. and im new to my samsung galaxy note3 clone. i bought my phone with 32gb storage then the problem appears after i do a factory date reset. my internal storage says total space of 1.27gb and sd card 1.26gb but i didnt insert any micro sd card because my phone not mounting my micro sd card. i tried my micro sd card to other original samsung phone and its working properly. and when im check file manager it says "sd card available 15.87gb / total space 16.36gb
im not aware if my device is already rooted or not.
when i boot it it says samsung galaxy note 3 sm-n900
in AnTuTu:
BASIC INFO:
brand: samsung
model: samsung galaxy note3(sm-n900)
android: 4.2.2(32-bit) (but in about device it says 4.4.2)
cpu model: my6589
render: adreno(tm)330
resolution: 1080X1920
rear camera: 12.8 mega pixel 4128X3096
imei: xxxxxxxxxxxxxxx
STORAGE:
ram: total: 466mb / available: 74mb
system storage: total: 1.27gb / available: 0.95mb
internal storage: total: 1.26gb / available: 1.23gb
CPU:
cpu model; mt 6589
type: 32-bit
cores: 4
frequency: 300.00~2265.6 mhz
architecture: arm cortex-a7
DISPLAY:
render: adreno(tm)330
vender: qualcom
gpu version: opengl es 3.0 / [email protected] / [email protected]([email protected])
resolution: 1080X1920
density: 480 dpi
CAMERA:
rear camera: 12.8 mega pixel / 4128X3096
front facing camera: 2.1 mega pixel / 1920X1080
OS:
android: 4.2.2(32-bit) (but in about device it says 4.4.2)
android sdk version: 18(android 4.4.2)
kernel: linux version 3.4.0-1973843([email protected])(gcc version 4.7(gcc)) #1 smp preempt fri nov 15 14:22:43 kst 2013
please help me with my internal storage problem.
thanks in advance
Click to expand...
Click to collapse
Your issue isn't a storage problem. Your issue is you got a clone which seldom has the specs it claims to. Most of them lie about the hardware that is included. The sdcard storage you are seeing is the way the storage is partitioned. Hell the ram is the bear min that the os needs to run and I bet upon further inspection I bet you will find that you really only have 256 mb of ram.
There is nothing you can do about it.

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zelendel said:
Your issue isn't a storage problem. Your issue is you got a clone which seldom has the specs it claims to. Most of them lie about the hardware that is included. The sdcard storage you are seeing is the way the storage is partitioned. Hell the ram is the bear min that the os needs to run and I bet upon further inspection I bet you will find that you really only have 256 mb of ram.
There is nothing you can do about it.
Click to expand...
Click to collapse
thanks for your reply.
before i paid for it i actually saw that the total space is 15.xxgb and sd card is 15.xxgb and there is a lot of applications in it. that is why i did a factory data reset

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paole0405 said:
thanks for your reply.
before i paid for it i actually saw that the total space is 15.xxgb and sd card is 15.xxgb and there is a lot of applications in it. that is why i did a factory data reset
Click to expand...
Click to collapse
Yeah it's something they do to hide the real storage. The best advise is to avoid clones. Mainly as they are not held to any laws that protect buyers.

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zelendel said:
Yeah it's something they do to hide the real storage. The best advise is to avoid clones. Mainly as they are not held to any laws that protect buyers.
Click to expand...
Click to collapse
thanks again.
as of this moment i tried to put some files on the sd card (downloaded from the internet). and when i ckheked the file manager it says still "sd card available 15.87gb / total space 16.36gb. same as there is no files in it. is there any way to really check my storage?????

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paole0405 said:
thanks again.
as of this moment i tried to put some files on the sd card (downloaded from the internet). and when i ckheked the file manager it says still "sd card available 15.87gb / total space 16.36gb. same as there is no files in it. is there any way to really check my storage?????
Click to expand...
Click to collapse
That is gonna be really hard depending on how they did it. There are some apps on the PlayStore you can check out. I am not sure on the names but a search will lead you to good ones.