I've seen this issue mentioned here before but I've never been able to find a definitive solution.
My Kindle HDX 7'' connects without issue to my laptop running Windows 7 and allows me to browse the files located on the internal storage.
On my Windows 8.1 laptop I get basically nothing. My computer recognizes it as a device but doesn't allow me to browse the internal storage. The kindle gives me a message saying I may need third party software to view the files. Both pc's have the kindle adb drivers installed and turning USB debugging on/off doesn't help either. I also try un-installing/re-installing drivers in device manager which also doesn't seem to help.
Does anyone have any insight or experience this same issue?
Thanks!
Although you've probably done this already a reboot cured my HDX connectivity issues on Win 8.1 when a similar thing happened to me a few weeks ago.
Related
Anyone else having a problem with tablet not showing up on computer after ICS. Updated the tablet with Allinone version 4 without any problem but now i need to shift some pictures onto the computer. When i plug in the tablet nothing happens on either the pc or the tablet. Ive used 2 different cables and used 2 different computers but nothing shows up. Debug is on. As far as im aware this has only happened after the ICS rooted update.
I thought that by transferring the pictures over to the sd card would at least sort that out but now i read and tried that external card is being read as "read only". So cant transfer the pictures to sd card and computer not recognising the tablet, now what?
Any advise?
D.
diddy64 said:
Anyone else having a problem with tablet not showing up on computer after ICS. Updated the tablet with Allinone version 4 without any problem but now i need to shift some pictures onto the computer. When i plug in the tablet nothing happens on either the pc or the tablet. Ive used 2 different cables and used 2 different computers but nothing shows up. Debug is on. As far as im aware this has only happened after the ICS rooted update. I thought that by transferring the pictures over to the sd card would at least sort that out but now i read and tried that external card is being read as "read only". So cant transfer the pictures to sd card and computer not recognising the tablet, now what?
Any advise?
D.
Click to expand...
Click to collapse
Your computer not recognizing your tablet sounds like an ADB driver problem, so you may have to reinstall the drivers. Condi's AIO Tweaks and Mods submenu items 12 and 11 will solve your problems with sdcard and sdcard2 write permissions and USB Mass Storage support so your computer can access your tablet's memory. Searching the forum about these problems will provide you with additional information on how to deal with them as they have been discussed several times.
Thanks for the reply. Its been so long since i initially setup the tablet. Correct me if I am wrong but when the tablet is connected to the computer the tablet should show up as sony s tablet, is that when the drivers need to be installed. Ive a shocking memory. Im starting to panic as ive documents that I have done in collage. Without the sd card transfering data to extenal in knackered.
So, if I plug the tablet in and NOTHING shows up either on tablet or pc, does that mean that the drivers need to be reinstalled?
diddy64 said:
So, if I plug the tablet in and NOTHING shows up either on tablet or pc, does that mean that the drivers need to be reinstalled?
Click to expand...
Click to collapse
Reinstalling the drivers is what other people have had to do to solve the problem you seem to have. For example, read this thread: ADB Issues after ICS update?
Thanks for your time and effort. I have seen this post when i was searchings for answers. Problem is that NOTHING happens when i plug the sony into the computer. Tablet does not acknowledge that debugging is available through the usb even though it is ticked on the tablet. The computer shows nothing either as the tablet has not got into communicating through usb. So to uninstall the drivers will be impossible until the pc recognises the tablet.
diddy64 said:
Thanks for your time and effort. I have seen this post when i was searchings for answers. Problem is that NOTHING happens when i plug the sony into the computer. Tablet does not acknowledge that debugging is available through the usb even though it is ticked on the tablet. The computer shows nothing either as the tablet has not got into communicating through usb. So to uninstall the drivers will be impossible until the pc recognises the tablet.
Click to expand...
Click to collapse
The computer is probably not recognizing or listing the tablet because the device drivers are borked. In Microsoft Windows, you can uninstall unlisted (unrecognized) devices by going into Device Manager, selecting "View" from the standard menu, selecting "Show hidden devices" (which should cause unlisted/unrecognized device names to be listed), then right-clicking on the device's name and selecting "Uninstall". After uninstalling the device, select "Action" from the standard menu, then select "Scan for hardware changes" to cause the computer to detect the tablet and prompt you to install the device drivers.
I just received another KFHDX 7" to replace my old one.
Here's the situation:
- 1st HDX couldn't connect to Home PCs. One running Windows 8.1, and the other running Linux / Ubuntu.
- Talked with Amazon support and did all the listed troubleshooting techniques they told me to follow (most likely online "Google-ing" with me on the phone).
- My conclusion I told them, from what I think the issue can be, is that either there is a physical issue with the connectivity inside the KFHDX, or that a file corrupted when the battery died that is used to have the computer communicate with the PC.
- Amazon support gave up and sent me a replacement KFHDX 7" with firmware 13.3.1.0 on it. "Woo-Hoo!"
- 2nd KFHDX rooted and ready to go.
- Connected to Home PC to transfer files. Worked just fine.
- Connected to Work PC to transfer files. Worked just fine.
- Go back home to transfer files using Home PC.. USB issue. This time the KFHDX is giving me a different error message: "USB Compatibility: Some computers require a free file transfer utility to copy files between the computer and your Kindle. If you need this utility, please open your computer's browser and navigate to kindle.com/support/downloads. Your computer's USB port is a low output power source that will slowly charge your Kindle while asleep and may not charge while in use."
- Mind you I tried using both the front USB port on my Home PC (Win 8.1), back USB port on my Home PC (Win8.1), same USB cable, and different USB cables.
- Went back to my Work PC and it gave the same error, then.. some how it worked!
- Decided "Maybe uninstall the Kindle from the Device Manger utility", which I did, and left back home.
- Connect to Home PC. USB error message on KFHDX 7" device.
Any thoughts? Opinions? Also I really feel that a file was corrupted. If so I installed SafeStrap and Recovered my KFHDX stock ROM. Still had the same USB connection error as before.
Any files to download to the KFHDX to replace an old one? Or can I edit it myself using ES File Explorer?
If solved, tested, and my device can reconnect, I promise to give lunch/beer money for the one that fixes the issue. Thank you.
If it is beyond fixing then I will return it and wait until Google announces their next Nexus tablet in July 2014. Maybe as a "hassle-free" holiday college present. And hopefully similar or better hardware when compared to what the KFHDX has.
I'll also try to talk to my network admin that might have the Work PC with some kind of software where it makes this connectivity issue happen. I can download files off a cloud but USB is much faster and convenient.
.
.
Issue was solved.
My steps:
- Open Device Manager on PC
- Look to see if the Kindle Fire HDX is listed as Kindle, as if it is a device choice (Could be in Portable Device, if so expand it and you should see Kindle listed underneath).
- Disconnect KFHDX from PC. The device listed as Kindle should disappear.
- On KFHDX go to Settings / Device / Enable ADB and turn that off.
- Reconnect KFHDX. If I remember correctly the PC's Device Manager utility will label it as an Android Phone. (If not then sorry I can't help there. My first KFHDX 7" was giving me a different issue that I couldn't resolve. Amazon replaced mine after I tried all the troubleshooting techniques they gave me. Therefore this helps for those having this similar situation.)
- Now update drivers on the "Android Phone"
- Then out of no where my device could communicate with the PC again.
Hope this helps someone if you were having the same issue.
Now to reward myself to a lunch and drink
H0B0onDRUGS2 said:
.
.
Issue was solved.
My steps:
- Open Device Manager on PC
- Look to see if the Kindle Fire HDX is listed as Kindle, as if it is a device choice (Could be in Portable Device, if so expand it and you should see Kindle listed underneath).
- Disconnect KFHDX from PC. The device listed as Kindle should disappear.
- On KFHDX go to Settings / Device / Enable ADB and turn that off.
- Reconnect KFHDX. If I remember correctly the PC's Device Manager utility will label it as an Android Phone. (If not then sorry I can't help there. My first KFHDX 7" was giving me a different issue that I couldn't resolve. Amazon replaced mine after I tried all the troubleshooting techniques they gave me. Therefore this helps for those having this similar situation.)
- Now update drivers on the "Android Phone"
- Then out of no where my device could communicate with the PC again.
Hope this helps someone if you were having the same issue.
Now to reward myself to a lunch and drink
Click to expand...
Click to collapse
lol always look in device manager for the device it will load as two devices ,,,one as mtp the other as kindle fire, android usb adb device
I have 5 devices here, Asus MeMo Pad ME170c, Lenovo 3500-fl, Archos Gamepad, HTC Desire HD and a cheapo generic chinese AllWinner a13. I cannot seem to get any of them to work on this pc. I cannot access them via adb nor browse the files on them via windows. Both the Asus and Lenovo are running KitKat 4.4.2 and connect up and under adb show as unauthorized, but I never get the authorization prompt on the devices. They show up under My PC where upon trying to access internal storage the window locks up/stops responding and the progress bar at the top fills up and gradually gets slower and slower until it's almost finished but then just carries on forever. I can never access the files. On my other pc I can access the files and get the authorization promp. Both pcs are running the exact same copy of windows 8.1 (installed from the same disk), are up to date and are both running the same usb drivers. So why can't I access the devices from this (my main) pc. The other devices are running older versions of android so I don't need to authorize the computer on these. They periodically show up as 'device' under adb but i cannot access their files as they show up as a removable device and when trying to access them windows says 'no media in the drive'.
I've done everything the same on both machines, the only difference is their hardware so I am wondering if there is anything hardware related that could be causing this problem. Could it be something to do with the motherboard?
The pc I can't access the devices with has an Asrock Z77 Pro4-M motherboard.
Does anyone have any suggestions on what could be going wrong here?
Cheers
Fraz.
I've been trying to sort this out on and off for months now and had no success. It's such a hassle having to upload and email myself the apk every time I need to test something. Any suggestions?
For some weird reason I am unable to access files via Android File Transfer with usb cable. I never had any such problems with any other android device before. I just flashed S6 rom and still have same problem. Did anyone else face this? Any solution? Thanks.
/S
I'm having the same problem on my MacBook, but not my iMac. Both are on Yosemite 10.10.3. I have USB debugging enabled and all that, and still can't get Android File Transfer to work. I've toggled it to get it to reauthorize this mac, but still no luck. I'm going to have to play with the MacBook. On the iMac, I did have to complete remove Android File Transfer and all of it's preference files, reboot, reinstall AFT, and reauthorize the mac to get it working. I'm thinking since I have more users on my MacBook, that may have something to do with it, so I need to dig in both user files. I'll report back
Also, I can't use ADB. I'm getting that the device is offline on both macs.
i am having same issue with.
installed smart transfer and still same issue
Hello, I'm facing this problem from many years in my phone, i can't plug in my mate 10 to any pc, it always says usb not recognized,
all drivers installed correcly with hisuite , my cable usb is new,
i changed today the USB charging port of the phone at Huawei care service, and i reset factory the phone , still same problem.
I'm still having the same stock rom on the device,
is the "usb not recognized" problem can be a software problem in the phone? thank you for your experience.
chahine21 said:
Hello, I'm facing this problem from many years in my phone, i can't plug in my mate 10 to any pc, it always says usb not recognized
Click to expand...
Click to collapse
I'll try to help you but I'm not an expert, and yet I've had EVERY problem you seem to be speaking about.
a. I have had broken USB ports
b. I have had broken USB cables
c. I have had the USB drivers not install on Windows
etc.
Given I've had some of the same problems, I feel for you, so my first advice is to simply give up on USB for everything that you can.
Specifically, if you can turn on USB debugging and Wireless debugging in the Developer options, you can operate the phone over Wi-Fi using the Windows monitor, keyboard and mouse as shown in my screenshots below.
You don't need anything installed on Android to use these FOSS solutions on Windows to operate the entire phone over Wi-Fi as of Android 12 (which eliminated the need for an initial USB connection to establish the Wi-Fi connection).
In summary, I have had similar problems with USB where I've given up on USB and switched to operating Android over Wi-Fi and even mounting the entire Android file system as a Windows drive letter over Wi-Fi using free software.
a. adb
b. scrcpy
c. vysor
d. webdav
Use Windows Event Viewer to check for error messages on the PC.
If the problem is the PC it will likely show up there and give you more troubleshooting clues.
Thread closed at OP's request.