PLEASE DELETE - wrong carrier forum - sorry - AT&T HTC One (M8)

EDIT - Please delete thread - posted in wrong carrier forum - Sorry
Hi,
Recently updated my stock ROM for M8 to the Lollipop update.
I am in the UK, on EE. Software version is 4.19.61.2.
After a few days I was reading about HTC camera improvements online and thought I would check the camera app and see if I noticed any updates.
This was when I noticed that the 'Capture' menu which normally contains quite a few options, now only shows 'Camera', 'Zoe Camera' and '360 Panaroma'.
I read another feed where someone had similar problem, the advice given was, try enabling blinkfeed, update from Play, check no custom launchers interfering with camera, factory reset.
So, I enabled Blinkfeed again and I have no custom launchers installed. This did not make any difference. I checked on Play and the app is the most up to date version. So I gave in and did a factory reset from HBoot. Turned on and camera still the same.
Anyone have any ideas on what else I could do?
Many thanks for any replies!

Related

[Q] Trouble with Camera !! Please help

Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
have you tried updating it with SamsungApps?
also, try flashing cyanogenmod7 if that doesnt fix it nothing will as cyanogenmod uses its own code, not samsungs
Hit The Thanks Button If I Helped
Thanks a lot for the prompt response..
I searched the cyanogenmod7 mod that you talked about. It sounds like it just isn't for novices like me.. I will still read through it extensively and try and install that..
As far as updating the camera with samsung apps is concerned, i didn't find any updates for the camera there..
Is there a specific way in which i can update the camera through the samsung apps?
themanufan said:
Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
Click to expand...
Click to collapse
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
tfn said:
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
Click to expand...
Click to collapse
I have tried a number of third party apps from the market and none of them start...
All force close at start up..
I am trying to figure out how to get the samsung apps update for the camera.. Should i look for it through Kies or through the Samsung Apps app on the phone?
I will try flashing back to my original firmware tonight...
Hi,
i tried restoring my original firmware..
Still, no luck..
Has no one faced a similar problem to the one i am facing??
Can't believe this is happenin !!!
Haven't used my camera for over 45 days now..
Plz help..
Thanks in advance..
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
veyka said:
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
Click to expand...
Click to collapse
Well, i know that is the last resort.. Just wanna make sure i cant do it on my own cause sending it to Samsung would mean getting into an unnecessary haggle to try and repair / replace the handset..
I don't know how to update the camera firmware using samsung apps..
I have samsung apps installed on my phone but i dunno where to look for firmware updates on it.. can you please help with it..
markshane said:
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
i definitely will..
in case you come across a solution that works for you, do let me know as well..
Hi,
Can you access the CameraFirmware Standard hidden menu by dialing *#34971539# as im getting a force close error saying the application Factory Test has stopped unexpectedly.
Please check and let me know.
Sent from my GT-I9100 using Tapatalk
Hi,
i remember getting the force close message when i had tried last time to access that menu..
However, since then, i have tried various solutions on different threads and ended up uninstalling the camera fw.. the default fw wouldn't install. each time i try to install, it says 'application not installed'..
Hence, i do not have any camera fw installed on my phone at the moment.
i could, surprisingly, access the hidden menu now..
i checked the version and this is what i got:
Camera FW Ver : Failed
Phone FW Ver : TBEC28
Can i do anything else with that menu as well??
I tried installing the camera.apk in the following thread:
http://forum.xda-developers.com/showthread.php?t=1098834
after that, i got back the camera icon in menu. it still won't work though !!!
i tried accesssing the menu again and it did open..
however, it kept showing the same message as above.
Camera FW : Failed
Phone FW : TBEC28
i tried Phone to CAM FW Write.
it gave a dialogue box with invalid version written on top and the details of camera and phone fw as above.
Somebody help us down here !!!!
You know what sammy care's services is not that bad an option bcoz if u have tried different 3rd party apps...and it still doesnt work that means the problem lies with the camera hardware for sure...something you cant solve on your own.So stop wasting days thinking about it..give it to sammy care and in no time you ll get it fixed \m/
Sent from my GT-I9100 using XDA App
Can you please extract the Factorytest.apk from the system/app folder and post it here? Ill really appreciate it.
Sent from my GT-I9100 using Tapatalk
What is this file and what does it help in?
can it help in reviving the camera somehow?
i vil try and extract it and post here tonight..
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
markshane said:
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Here you go..
This is the file..
Hope you can work some magic with it that can save our lives..
i will try flashing my device to the KF3 official ROM today..
vil let you know how it goes..
fingers crossed..
ph4ge said:
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
Click to expand...
Click to collapse
Have you got it back yet?
What did they say was the issue?
Do also let me know how much time they took and whether they just repaired it or replaced it..
Thanks..

[Q] 3D camera and playback issue

I have carefully read this and some others forums, but haven't found any answer for my questions. Usually threads are just hanging, or people discuss and solve similar, but not my problem.
Here is the problem description:
After switching camera to 3D mode by button, the camera application hangs or shows black screen for 3-5 seconds, then it closes itself and Sence start page is seen. 2D camera is working OK, if app has't crashed before. When I try to play 3D video, it says the player in 2D mode nevertheless what mode the button is in, and 3D mode can be turned on in no way.
When it happened:
I have first noticed it using usual stock ROM (no firmware update or s-off, no recovery). I am not sure was it working after first FOTA update (401.2 to 401.8), but I think it was.
What have I done:
- I have unlocked bootloader, added CWR and wiped everything. Did not help.
- I have loaded first stock ROM (401.2), cause I was sure the camera worked OK with it. Then I have removed CWR, locked bootloader again and made factory reset. Did not help.
- I have loaded new firmware and ROM from Virtuous Shooter v.3.0.0 thread - the camera is working for different users there, but not for me, I have the same problem.
- I have added camera mod from Evo 3D development thread. Did not help.
- I have replaced possible Beats mod by stock ext.jar (nevertheless that ROM is without Beats mod). Did not help.
Here are the questions:
- Can the issue be connected with some kernel problem? I am not sure the firmware update or ROM is modifying kernel (sorry for my dumbness). Mine is 3.0.16-gd468ce7.
- Maybe there is some fix I haven't found? Any library, app or mod?
- Personally I can't believe it is hardware error, because 2D camera is working OK, but if someone has service center experience with such hardware problem - please tell me.

[Q] XPERIA X10a "Camera Activity not responding" or "Camera not available"

[Q] XPERIA X10a "Camera Activity not responding" or "Camera not available"
I know it has been a while since I posted anything to help out but I am on the truck trying to find a cure but I need a little help.
Mods: Sorry for starting a new thread but it is needed and if you would so kindly as to delete any stating that "the fix is easy, go here or there", cause it is not an easy fix.
So I have 2 Sony Xperia X10a's and 1 the camera works and the other does not.
Its pretty easy why though the dc charging port does not work on the one that did not get updated.
Now, I have tried everything erasing this deleting that, downgrading upgrading, backing up the image from the good (working xperia) to the old. Nothing works so I went ahead and installed launcherpro and did the link for service menu on both phones. Guess what I think I found the issue but I am stuck on figuring the fix at the moment.
http://i50.tinypic.com/9suxye.jpg
The Xperia Camera dont work:
ETS Software Version: 1225-9698_7
The Xperia camera does work:
ETS Software Version: 1225-9698_8
All other Info is the same
To install Launcher Pro, search on market or Sony play its free install then hold press screen, create shortcut, select activity, then scroll down to service menu and click to expand the files, then select the first one. "com.sonyericsson.android.servicemenu.ServiceMainMenu" then just click the icon and then select service info, software info.. This will bring you the screen I have listed.. then hitting back back back will exit the menu..
I have looked for way of trying to change to the newer version but it does not seem to be in my ability. Also the camera it self is not the problem I have removed the camera from one and put in the other and the camera works. This is not a hardware issue.
If anyone has any ideas on how to update this please post the steps to do so.. Upgrading/downgrading the firmware will not correct this. The file remains the same. Also seeing "No file found" under memory card does not effect anything.
Cursed Pirate said:
Mods: Sorry for starting a new thread but it is needed and if you would so kindly as to delete any stating that "the fix is easy, go here or there", cause it is not an easy fix.
Click to expand...
Click to collapse
So you are asking a question, yet you post it in General instead of Q&A and you judge people's answers a priori?
Anyway, thread moved to the correct section.
Good luck with your issue!
iR¡[email protected]!* via Tapatalk 2
http://forum.xda-developers.com/showthread.php?t=1722796
That link Does not work, So I do not know if you were directing me to a place or instructions.
Cursed Pirate said:
That link Does not work, So I do not know if you were directing me to a place or instructions.
Click to expand...
Click to collapse
did you try flashing back to 2.1 as camera firmware updated while updating to 2.1
I will give that a try, I will goto 1.6 then do the stock firmware update to 2.1 and see if it works I will give an update thank you for that ideal.
Ok gave that a shot. I actually went to 1.0 version and then tried the sony update and it brought me to 3.0.1 again. Check the service menu and still ETS is ******-7 so that didnt update that way.
Then I tried 1.0 to 2.1 through X10flashtool w/freexrecovery, did not root or install any mods and check again service menu still *******-7 , This is really a bump in the road.
If we as a whole could figure out how to update the ETS software in the service menu to *****-8 I am sure the camera is will be solved. Lucky for me with the 2 x10s I have I am able to do more then most. Any other Idea's are greatly welcomed, we will find a fix I know it.

Camera unable to start

I recently rooted my One and had networking issues so i flashed this rom ( http://forum.xda-developers.com/showthread.php?t=2266025 ) and after flashing though the networking issues were fixed it then had issues with the back and home buttons, as the phone did when i purchased it, so i located and installed the ota patch that tmobile had pushed to fix it, and there was an error installing it, but the buttons were fixed anyway, but now my camera app does not work, i can open it and see nothing but black, the apps buttons do not appear to respond and after some time i get a "unable to start camera: error. i cannot locate a apk or anything similar to try to reinstall the camera app, other apps i launch tell me "error accessing camera", any help would be appreciated
Update: just discovered, the light does not work either
fixed issue by flashing a different rom and flashing back
i had the same problem
I never actually solved it though. It happened when a replacement was already on the way so i didn't bother trying to fix it. I did research a little and came across a few people that said a bad kernel flash could cause this. I was running the stock kernel and stock rom, and it was working just fine before the OTA so i figuered it was probably a hardware issue. If i were you i would try flashing another kernel. If doesnt work call up tmo and they will probably send you a replacement(you can also contact them through the live chat the on the website, much more convenient in my opinion). I had blown speaker and they didnt even ask about unlocking the bootloader or root, i assume it is because it was clearly a hardware issue. If you figure it out, please share.

No calls, home and recent apps button won't work

Hi guys, this morning my father's Le Max 2 (snap820, 4/64) stopped receiving calls, and both the home and recent apps virtual buttons decided not to function, too. Strange enough, I'm able to long press them and get the action I'm supposed. Any ideas/fix? I've already checked the phone for malicious apps and misconfigurations
Hi, I have exactly the same issue, plus I cant download any more applications from play store. Can anyone help?
If you have a backup taken when the phone was working well, I'd suggest you to restore it. If not, try another ROM, or at least a different ROM flavor (if it had an EUI based ROM, use LineageOS and viceversa). If that doesn't work, you may need to get into Qualcomm recovery mode and flash the developers ROM to get the phone to a real factory state.
But first, try to revert to factory settings from the current ROM, and see if that solves the issue.
There are several threads here with info on how to apply the above solutions.
If none of these solutions works, and you still have warranty time left, you may want to contact the seller for a repair or replacement.
Good luck.
Do the notifications work?
I was on holiday, so no PC I could use for flashing or else. A reset from the settings worked, still don't know what caused the issue sadly
I couldn't find the fix for this in any other threads, can someone help a not-terribly-tech-savvy person with a fix for this
Today I also had a same problem. So just I backed up all important data's and done factory reset. Now everything works fine.
Everyone have same problem at the same time means the ROM has virus or Trojan.
What is the ROM everyone is using?

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