Hi there,
I've been having random reboots on my device every few days of use. No specific app causes it and I havn't been able to identify a single cause. After the first reboot the device works but after the second it just stays at the google logo just before boot animation.
I've tried wipe data and cache followed by factory reset 2 times already and as soon as I get comfortable it happens again.
Unfortunately I am away from the US and HTC doesn't sell in my country, so I am stuck with it. I am downloading the factory image 5.0.1 from Google and I hope it will work. I am on stock recovery and locked bootloader.
I am all up for any sugestion that doesn't involve using my tablet as a kitchen cutting board.
I do have the same issue , mine keep rebooting randomly many times in the day after 1 week of use ...
However I did find out it was the music app from google who were causing it.
A factory reset and not using Google play music since two day solves the problem more or less. I did have only one reboot since. (My nexus 9 was rebooting like every 30min)
Is there any way to troubleshoot this ?
I'm completely stock and my device has never been rooted.
Random reboots don't happen often to me but they do indeed occur.
I've even noticed them happen while the device isn't in use and after sitting idle for at least 30 min.
Well, my Nexus 9 was rebooting after I received the Update (got the device with an older Version, had to Update before Using it...) I figured that it only rebootet when I was Using play Services...
As I need the gapps I sent it back for the second time and now I'm waiting for the replacement...
Sent from my HTC One_M8 using XDA Free mobile app
Related
Hi, I don't know if anyone else had experienced these problems, but I'm having strange sense force closes every time I restart the phone. It gives me time to put the sim card and screen passwords, works for about 30 more secs and then f**ks up... Same thing happens over and over even after a factory reset, I've probably sent more than 10 reports to htc already. On top of that, today - two more things happened: the clock on the top right corner next to the battery icon just stopped at 1:57 although the screen one was working fine. It started working again after a restart (and another sense force close), and finally - when I turned on the WiFi, the 4g icon didn't disappear, so now I have both icons in the notification bar...
I haven't tried to root it, neither have I unlocked the bootloader. It's the way I got it + several more apps. Anybody else having the same or similar issues?
Sent from my HTC_Amaze_4G
Swap it out at tmo. You should still be in your 14 day return period.
Sent from my HTC_Amaze_4G using xda premium
First hour I had my phone it reset/reboot 4 times while I was playing with it. It was stock, didn't restore my backup from my Vibrant. After the 4th reset, I packed it up and decided to exchange it at Tmo. I then decided to do a factory reset. After that, the phone worked fine without any weird reboots. 3 days later, I downloaded the HTC software update. As soon as the update was done, I messed around with the phone and it reset twice on me. I exchanged it the next day. My new one works perfectly! Go exchange it!
I think I may have found the reason for the Sense force closes:
http://feedback.latedroid.com/forums/70437-feedback/suggestions/1714475-installing-plus-ultimate-crashes-the-launcher-home
http://forum.xda-developers.com/showthread.php?t=1183877
I was using Juice Defender Ultimate... Since the clock and the Wifi/4G icons are part of the Sense interface, perhaps this app is the reason for the other problems as well... What bugs me though is that my girl's Amaze is also running the same app with no problems whatsoever...
Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
Well, as my dad's phone is still fine as of now with not a single reboot in 2 days, I'd suggest you get in contact with your carrier and ask for a replacement. This seems to be a phone defect and you should be able to get your replacement easily. Be sure to not mention rooting and installing SocialLocation.apk though!!
You rooted and removed some files from the System, did you not?
I just unbricked my photon 4g by following threads before posted (before tried to install custom rom so it stucks on motologo after forum study recover using rds lite)
everything fine but freezes after every ten minutes i tried calling while freeze it rings in opposite but no change here in moto
After only removing battery and turn on it works normally but same repeat after ten minutes
no problem while continuous use only freeze after sleep only....
help me what would be problem...
Not sure this would ............turn off sleep/power saver and wait 20 minutes and see what happens? could be bad ROM or App your running with it.
Next, since you unbricked, you lost everything anyway. Put it back to stock?
Again, just my thought..........Good Luck.
Try factory reset and clean caches again.
Sent from my MB855 using xda premium
My One freezes on me and completely locks up from time to time, mostly when using the browser. It seems that it has been happening more and more frequently. When it happens, I have to keep jamming the home button to get out of it. I always reboot right after it happens hoping to clear it up but sometimes it happens again within an hour or so. It happened on my first One too but I thought it might have had something to do with the ROM I flashed. I'm stock rooted on this one and it is still happening. Does this happen to anyone else?
Sent from my HTC One using xda premium
I haven't had the phone completely freeze, but have noticed the stock browser will hang up. I am however, able to just press the home button, then enter recent apps menu to close the browser.
Sorry to not have the same exact problem, but that has been my experience thus far. I'm sure it's just a small bug.
Sent from my HTC One using xda premium
Weird things happen on mine while I have flash player active... I have no problems with enable flash player unchecked in the menu. I only activate it when I really need it which is rare anyway. The browser doesn't need to be restarted after activating it, it just refreshes the page so it not really inconvenient to leave it off until I need it.
Mostly some rogue app.. Just give a list of apps you have and we (users without randoom reboots or hangs) will point out the apps which we have not installed so that you can narrow down to the issue-causing app
I'm having a similar problem
My htc one crashes & reboots a few and even sometimes several times a day. Once in awhile I'll even have to boot from recovery mode as the phone has trouble restarting. It also starts do a bunch of screen captures as a restarting message appears. I've done a factory restart and still experiencing the same problem. I love this phone but am getting so frustrated. Bought my girlfriend the same phone she has never experienced this issue. I think it is either a problem with an app I have installed or possibly an overheating issue (I work outside in the sun, my phone gets pretty warm in my pocket). I'm close to doing a warranty exchange, just hoping its an app problem.
Sounds like an app to me. My last phone did that when an app would crash.
Sent from my HTC One using xda app-developers app
Maybe it's some applications conflicting with one another. Or a bad app.
I am stock. No root. I got my htc one before the official launch and it has not froze up or did random reboots. Knock of wood.
Sent from my HTC One using Tapatalk 2
I don't think it's an app. I've deleted a whole bunch and froze others and it still happens to me all the time. I have nothing on my One that isn't on my One X and the One X has never frozen on me, EVER. One thing I've noticed is it only happens when using data- stock browser, Chrome, and Pulse news. It doesn't happen any other time. I drove from Colorado to Kansas yesterday and it must have frozen up on me 10-15 times during the entire 8 hour trip. It's getting really frustrating. When I have time I am going to nandroid and wipe and see if it happens on a bare phone, but my money is on that it will.
Hi,
I'm looking for some general advice and troubleshooting for my phone's issues. My phone started crashing very often, sometimes at complete random, as well as when I was using it fairly heavily (any app that froze my phone for a second before loading before the crashing would now crash my phone). Sometimes it would reboot fine, other times it would bootloop once or twice before reloading fine. I previously tried doing a factory reset, removing my external microSD card, and updating everything via Kies and nothing worked.
I got bored and rooted my phone, did a full wipe, and flashed the latest Infamous update. The problem was still there but it wouldn't crash as often while using it because my phone could handle higher app activity but it's still there. Oddly enough, after flashing Infamous, it often fails to reboot and so I have to do a battery pull before turning it back on, otherwise it won't even vibrate after holding the power button.
I'm just wondering if you guys have any idea what the issue could be. Is it likely still something I can fix? Is this potentially a battery issue or is it a hardware issue?
Thanks so much!
jasonale said:
Hi,
I'm looking for some general advice and troubleshooting for my phone's issues. My phone started crashing very often, sometimes at complete random, as well as when I was using it fairly heavily (any app that froze my phone for a second before loading before the crashing would now crash my phone). Sometimes it would reboot fine, other times it would bootloop once or twice before reloading fine. I previously tried doing a factory reset, removing my external microSD card, and updating everything via Kies and nothing worked.
I got bored and rooted my phone, did a full wipe, and flashed the latest Infamous update. The problem was still there but it wouldn't crash as often while using it because my phone could handle higher app activity but it's still there. Oddly enough, after flashing Infamous, it often fails to reboot and so I have to do a battery pull before turning it back on, otherwise it won't even vibrate after holding the power button.
I'm just wondering if you guys have any idea what the issue could be. Is it likely still something I can fix? Is this potentially a battery issue or is it a hardware issue?
Thanks so much!
Click to expand...
Click to collapse
So when your phone have become unstable , in what condition it was ? did you ever flash it before ... so my s2x did the same thing afer a update with odin on 4.2 ... so i have reflashed it and evrything was working good after