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ok, so I picked up the VZW Touch Pro tonight. Everything is great except for the sucky feeling I got jipped on memory compared to the Sprint.
Those of you who bought the Sprint model and have Verizon service, did Verizon still honor any warranty or insurance service on it? My big fear is I pay cash to Sprint for the phone, flash it to work on Verizon, and then I drop it, etc.
While I don't think the memory limit is going to hurt me much today, with 6.5 coming out I suspect it might.
What to do, what to do...
I bought my TP from ebay, it worked great for a month then the charge port broke. I bought spare batteries and chargers and used it for a while because nobody (verizon or sprint) would warranty the phone. Then, a bad flash reset the phone to having a msl of NOT 000000 anddwiping the MIN and MDN back to 0's.
I bought a squaretrade warranty at the time from ebay, so the device is off getting fixed and I am using my titan again for the time being. I f they fix the phone (warranty was a little under $50) then it is the same price as insurance and I will be happy. I can only report my opinions after I receive a working device back though
Moral of this story: If you do not have the original receipt, HTC will not warranty it. Verizons insurance wont cover a sprint phone, most you would get back is a verizon Pro. Sprint won't touch it unless you have a line of service with them.
Hope this squaretrade deal works out...
Kdj,
I'd be really curious how this works out for you, as I have 29 days to decide if I want to go that route.
My Titan ear piece speaker died and VZW swapped it out no problem. I would hate to have something similar with the TP, and not be able to get it fixed.
Good luck!
Yeah, I will definitely chime in on this thread when I get it back. Should be within a week if they work as fast as they claim!
So far, I filed a claim online with them, they emailed me a prepaid UPS returns label and I printed it and stuck it on a box and it is enroute as we speak. If they are able to replace or repair it and have it back in a reasonable fashion I will be pleased.
I also would be very interested in seeing your results. I have a Verizon Touch Pro I got about 2 weeks ago and am loving it so far but also cant help but feel like I got jipped with the -96mb.......... but there is a certain ammount of security in buying from Verizon , you get great support and service for your Verizon device that you wont be getting for the Sprint one from either provider.
Anyways I am waiting to hear your results. Thanks!
Verizon only provides my data and voice access, XDA and PPCgeeks provide the rest!
As an update Squaretrade has received my pro, so I am really getting anxious as to how this proceeds from here. I have been doing research about squaretrade, and most things I hear are good. But I have yet to read anything but random posts or articles saying they are good. Does anybody know personally or can give testimony to the quality of worksmanship they can provide?
Would any body like to see a thread specifically devoted to Squaretrade warranties and feedback from actual users? If this pans out, a one year warranty from them is cheaper than most providers Asurion policies. Maybe I will start a thread in the general section...
Easy answer!
Guys listen up. I was with Verizon for several years and I must say their network and coverage is great. BUT Verizon's pricing is way up there and I was paying a lot every month for 2 Blackberries with data plans and 3000 minutes. $300+ per month got old after about a year of those outrageous bills kept coming each month. So I started shopping all the carriers service plans and NO carrier can compete with Sprint's pricing and plan packages or offer as much as Sprint does for the money. And these days money is an important thing to be using sparingly and we all need to watch our spending. So I jumped ship from Verizon and hopped on Sprint's "Simply Everything" plan and my bill for 2 pda's with unlimited everything Sprint has to offer is only half of what I was paying over at Verizon. And I was only getting 3000 minutes and data with nothing else. I had to pay extra for the text messaging plan. You get the idea...
So now that I got all that out of the way lets get to the question at hand. Which Touch Pro should a person go with??? Ofcourse I went with the Sprint version. (the Verizon version is too square and the sharp corners make it ugly to me as well as less memory and crippled ofcourse as always with Verizon devices). There are a few factors you need to concider when making your decision to stay with the Verizon version or to go with the Sprint version.
1. Network? First things first...decide which network works best for you where you will be using your service most of the time. If the network's coverage in your area blows then don't go with that carrier no matter which device they have that you want.
2. Pricing? If this is of any concern to you then there is an obvious winner in this dept. It's Sprint hands down! You get literally everything for one low flat rate so no suprize phone bills.
3. Devices offered by the two carriers Sprint and Verizon. Both carriers have nice offerings BUT Verizon is famous for crippling their phones while Sprint does not. (another big reason I left Verizon... locked gps on my verizon Blackberry and others and forcing customers to pay extra for a factory equipped gps chip had me furious to say the least! Sprint devices have gps that is as free as a bird to use with any 3rd party app of your choosing).
4. Customer Service??? Honestly Verizon and Sprint both have good customer service so that's not such a concern here.
5. Device warranty? Both carriers are equal in that dept. too. Very good for both.
OK... knowing what I know now, if I were you guys I would return the Verizon Touch Pro asap if you are still within your 30 day "no worry guarantee" period and go over to Sprint and pick up their Touch Pro which is better in every way. Appearance is nicer looking, more memory, gps isn't locked, etc. And ofcourse you are going to save a lot of money AND get a lot more at the same time. That's a win win if you ask me!
Since I've been with Sprint, apx. 6 months) I have had very good network coverage, call quality, etc. It is at least as good as Verizon if not better. Oh there is one thing that is definetely better with Sprint... it's data speeds are far faster than Verizon. This I do know for a fact because I used data with Verizon on several pda devices the past 3 years or so. Sprint's data speeds are faster. If you are stuck in a Verizon contract then your stuck unless you are willing to pay early termination fees. If you're currently with Sprint then you are in the right place. As for using a Sprint branded Touch Pro on Verizon's network, I didn't know Verizon started allowing non Verizon branded devices on it's network. But if they do then that's all good but you will not be doing the Sprint Touch Pro any justice since Verizon doesn't offer what Sprint does. And it would be simply dumb to activate a Verizon branded Touch Pro on Sprint's network, if that's even possible. I tried to activate my Verizon BlackBerry Curve on my Sprint account and that was a huge big fat negative. The device esn's are in each carrier's data bases and if it's from a different carrier then they will not activate it period. That goes for both Sprint and Verizon. I know Sprint will not do it. Verizon on the other hand unless they just recently started allowing non Verizon branded devices on their network, they will not do it either. The bottom line in my post is to go with the better device (Sprint's Touch Pro) on a very good network with awesome plan pricing as well as all the bells and whistles that you can't get with Verizon. Did I mention Sprint is a lot cheaper??? HELL YES I DID!!!
It's a no brainer guys. times are getting rough so you better start thinking about saving $$$ anywhere you can! And we all no that we will pay our cell phone bills no matter what and not pay something else if it comes down to it. Sorry for the long post and I hope this helps some people put some thought into the subject.
That is the classic Sprint convert post
Thanks for your opinion, but sprint and verizons data networks are prety much the same. In the northwest for the most part in far out places that I travel, sprint users have to roam ont verizon network to make calls and data roaming is a whole other animal. I agree that sprint has better pricing and their coverage is getting better. Sprint does not have any roaming agreements with ACS to my knowledge, which serves alaska especially on the kenai peninsula where I travel often. I am not sure if there are many if any GSM coverage up there, as no one in alaska outside of anchorage that I have ran into uses ATT or tmobile. These are my observations and I could be wrong, but when I take my verizon phones to alaska, they play nice with ACS and even recently have allowed EVDO data roaming for me which is nice. I even roam with telus and bell out of canada for reasonable rates. Lets not start another Ford/Chevy/Dodge/Verizon/Sprint/ATT debate
Kinda back on topic, I started a thread in the general section regarding getting opinions on Squaretrade if anyone is looking for options on insuring their Sprint/Alltel/whatever device on a foreign network:
HERE And I hope we can get some feedback.
kdj67f said:
That is the classic Sprint convert post
Thanks for your opinion, but sprint and verizons data networks are prety much the same. In the northwest for the most part in far out places that I travel, sprint users have to roam ont verizon network to make calls and data roaming is a whole other animal. I agree that sprint has better pricing and their coverage is getting better. Sprint does not have any roaming agreements with ACS to my knowledge, which serves alaska especially on the kenai peninsula where I travel often. I am not sure if there are many if any GSM coverage up there, as no one in alaska outside of anchorage that I have ran into uses ATT or tmobile. These are my observations and I could be wrong, but when I take my verizon phones to alaska, they play nice with ACS and even recently have allowed EVDO data roaming for me which is nice. I even roam with telus and bell out of canada for reasonable rates. Lets not start another Ford/Chevy/Dodge/Verizon/Sprint/ATT debate
Kinda back on topic, I started a thread in the general section regarding getting opinions on Squaretrade if anyone is looking for options on insuring their Sprint/Alltel/whatever device on a foreign network:
HERE And I hope we can get some feedback.
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It's true Verizon has great coverage and roaming agreements. In your case living way out where you live/work you probably don't have too many choices and gsm networks just suck so that's totally out of the question, especially for you. As for most people, we live in metro areas that have good coverage where we commute on a daily basis. As for my post being a "classic" Sprint convert... sorry I wasted your time but it's my personal take and nothing that needs to be titled as classic or however you see it way out in the boonies where you live.
Back to the post topic... Does Verizon even allow non Verizon devices to be activated on their network? The Sprint devices esn's will not be in Verizon's database so even if you flash the Sprint Touch Pro with Verizon firmware that's still not going to change the esn or rebrand the device. Someone enlighten me if this carrier policy has been lifted...
There is a large thread on ppcgeeks devoted to getting Sprints touch pro on verizon network. I have one that was fully functional (minus the charge port issues stated) and the process has worked for various other HTC models including the diamond and mogul too. If you can load a verizon PRL on a device and change the MSL to 000000, it can be on verizons network. Verizon customers can call *228 and choose option 3, which programs whatever phone your calling from to your account and number.
And calm down, I was teasing you about being a sprint convert!
So technically, we know we CAN use a Sprint phone on the Verizon network. It's just the "What if it dies" factor is still there. It's not an inexpensive device, so the thought of carrying it around all day, potentially losing it, is pretty deterring.
Let's hope your warranty works out
I agree with tx_dbs_tx. He gave pros and cons for both sides. I personally agree with him choosing Sprint's version over Verizon's for the performance, memory, and looks of the device. The Sprint Pro is slick and sturdy, there data speeds ARE faster than Verizon's and I have seen the numbers to prove it. Sprint's data is the #1 reason I have service with them, #2 reason is the great prices, #3 the insurance and service and repair is nice and have always had good luck with that. If you REALLY want to do it, and have found the correct way to use the device on that network then go for it, but you won't be disappointed with Sprint.
Thank you all for your opinions, but the original topic was about insuring the device, not which service is better.
As a little update, they sent me an email today saying my device had been repaired and it has already left via UPS second day air. Got an email with tracking number from UPS too. I think they may exchange it for a refurb unit for how fast it took them, but I am not too concerned with that. Post back with final results in a few days.
So far, I am pleased with my experience regarding Squaretrade.
For anyone interested, Squaretrade fixed my charge port and shipped my Touch pro back the same day they received it. I got the actual same device back and the port works and I have been able to reprogram it and get it working again. For $47.99 and no deductible for part failure I would definitely say it was worth it to buy their warranty.
They even replaced the little friction slide in my stylus hole that I accidently ripped out trying to take it apart They stand behind their claims and are inexpensive, so I would recommend them to anyone buying phones off of ebay.
I bought a sprint TP on ebay after trying the phone @ both Sprint and Verizon. The verizon phone had a lag by comparison. Memory is the key here. Interestingly enough the Verizon party line is that they lowered the memory to keep the cost down. HMMM... They still charge more than Sprint for the phone.
Moving the phone off Sprint to Verizon was not for the faint of heart, but not all that difficult if you are willing to invest the time. The one thing you will have to put up with (at least I have not figured it out) is that the phone will show that you are roaming at all times.
Oh, and the Sprint phone looks better...
IMHO
You can definately move devices between networks.
You need QPST 2.7.3+, DUMA KEYS, YOUR MSID, bITPIM, MODEM DRIVER, and some guts.
You can find good instructions and tools @ PPC GEEKS.
Search "Sprint Touch Pro on VZW Network Tutorial "
MM
mike2037 said:
I bought a sprint TP on ebay after trying the phone @ both Sprint and Verizon. The verizon phone had a lag by comparison. Memory is the key here. Interestingly enough the Verizon party line is that they lowered the memory to keep the cost down. HMMM... They still charge more than Sprint for the phone.
Moving the phone off Sprint to Verizon was not for the faint of heart, but not all that difficult if you are willing to invest the time. The one thing you will have to put up with (at least I have not figured it out) is that the phone will show that you are roaming at all times.
Oh, and the Sprint phone looks better...
IMHO
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There are some patched PRLs over at ppcgeeks that gets rid of the roaming triangle, and you can use QPST to change your carrier banner. I never was able to update my ERI.
Thanks. I actually found those after leaving my post. The ERI did not work for me either.
Hi everyone, first thread and first post on this forum, i was really thinking about getting the new lumia .. but what i thought is... Contract or pay as you go??
We've seen so far that new phones with new hardware and new features are getting released pretty much every 6months, (iphone 5s? upcoming nexus?)..
so my question is, do you guys feel confident about being "stuck" 24 months with nokia lumia 920, or you will not risk and go for a pay as you go deal? :good:
Hi, end of 2008, I bought the HTC Touch HD because I thought it was quiet well competing with the iPhone 2, even though the iPhone 3 was already coming (but I hate so much the iTunes environment!).
Today, 4 years later, I'm still using my old Touch HD everyday, and I'm very happy of it even though it is getting quiet old now and I'm thinking of moving to the Lumia 920.
Anyway, just to say that the Lumia 920 will most probably no longer be the best one in 6 months of course, and probably no longer the Nokia's best one in one year when an upgrade of the Lumia series comes out with thinner, lighter, faster, stronger phones...
But what is sure is that you will be able to have a lot of fun with it even maybe in 2 or 4 years when it is no longer the newest phone on the market.
Better example, the HTC Touch HD2 which is really know as a killer phone even though it is no longer that great compared to the new devices.
So the real question is if you are used to change your phone often or not.
Keep in mind you can always sell your Lumia 920 next year, probably at half of its current price... especially if Windows Phone 8 rocks .
Personnally, as my company is paying for my SIM card, I will for sure just buy the Lumia 920 as is, without any carrier contract or so.
hey finally a reply, well im not really changing phone so often, since i have no money ahah but yeah, just wanted to see what other people think about getting it in contract..i think i will anyway thanks for your reply
any other thoughts people?
bellasahbella said:
hey finally a reply, well im not really changing phone so often, since i have no money ahah but yeah, just wanted to see what other people think about getting it in contract..i think i will anyway thanks for your reply
any other thoughts people?
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With a data heavy device like a smartphone, it would be wiser (and cheaper) to go with contract. AT&T's prepaid options are rather expensive when it comes to using data on a smartphone. Windows Phone being such a connected device would not be very fun to use on a very limited data plan or on no data plan at all (or any phone really).
At the end of the day, you have to pay for service anyway. You may as well spend a little extra money for a little more convenience, a smaller upfront cost (phone wise), and better overall data options.
I could never go prepaid, no matter how cheap it is. There is little value in it, in my opinion.
prjkthack, you are right for the US market, but for instance, here, in Belgium, you can have much data with a prepaid offer with Mobile Vikings (€15 per month, so around $20 per month, for 2GB of non-restricted data + 1H phone calls + 1000 SMS + 1H phone calls per day to other Mobile Vikings phone numbers).
And as far as I'm concerned, I cannot go for a contract as my company is paying for my contract, so if I want another phone, I can just buy a new one...
That being said, I think it really depends on each person, case and country .
michoob said:
prjkthack, you are right for the US market, but for instance, here, in Belgium, you can have much data with a prepaid offer with Mobile Vikings (€15 per month, so around $20 per month, for 2GB of non-restricted data + 1H phone calls + 1000 SMS + 1H phone calls per day to other Mobile Vikings phone numbers).
And as far as I'm concerned, I cannot go for a contract as my company is paying for my contract, so if I want another phone, I can just buy a new one...
That being said, I think it really depends on each person, case and country .
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Oh yeah, I'm totally speaking from the perspective of purchasing a phone/plan in the US. I know little about other areas of the world, except that its far more common to purchase phones for full price and without a contract than it is here in the US. I wish the US were that way as well, as it certainly has more benefits than downsides (I try to purchase un-subsidized whenever I can), but sadly the market here and the overall mentality of how to purchase phones has been muddled with contracts and subsidization.
prjkthack said:
With a data heavy device like a smartphone, it would be wiser (and cheaper) to go with contract. AT&T's prepaid options are rather expensive when it comes to using data on a smartphone. Windows Phone being such a connected device would not be very fun to use on a very limited data plan or on no data plan at all (or any phone really).
At the end of the day, you have to pay for service anyway. You may as well spend a little extra money for a little more convenience, a smaller upfront cost (phone wise), and better overall data options.
I could never go prepaid, no matter how cheap it is. There is little value in it, in my opinion.
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You need to do the math. Buying on contract is a HUGE waste of money.
AnyMal said:
You need to do the math. Buying on contract is a HUGE waste of money.
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I never said it wasn't a waste of money.
Its definitely more expensive, but there is a tradeoff between using a prepaid service versus a contract.
There is value in both, and I'm looking for the best phones with the best coverage, services, and convenience. Contract is the only option that gives that.
Prepaid gives you low prices (on certain things) and flexibility.
More expensive? Yes, but you get more for your money on contract, versus the bare minimum on prepaid. There is a reason why you pay less on prepaid, and its simply because you get less. You don't need math to know that. For some people, that's enough, but I don't want enough, I want my money's worth, and I'm willing to spend a little more to get all the extras. Prepaid data is also commonly more expensive on prepaid services, and with all the data these smartphones use, the cost of it can easily meet or exceed the cost of contract-based smartphone/data plans. Prepaid is totally the way to go if all you want is a basic phone, but for quality smartphone hardware and service, only contract can provide that (with few exceptions).
prjkthack said:
I never said it wasn't a waste of money.
Its definitely more expensive, but there is a tradeoff between using a prepaid service versus a contract.
There is value in both, and I'm looking for the best phones with the best coverage, services, and convenience. Contract is the only option that gives that.
Prepaid gives you low prices (on certain things) and flexibility.
More expensive? Yes, but you get more for your money on contract, versus the bare minimum on prepaid. There is a reason why you pay less on prepaid, and its simply because you get less. You don't need math to know that. For some people, that's enough, but I don't want enough, I want my money's worth, and I'm willing to spend a little more to get all the extras. Prepaid data is also commonly more expensive on prepaid services, and with all the data these smartphones use, the cost of it can easily meet or exceed the cost of contract-based smartphone/data plans. Prepaid is totally the way to go if all you want is a basic phone, but for quality smartphone hardware and service, only contract can provide that (with few exceptions).
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Huh? With Straight Talk I am getting exactly same service I was getting with AT&T, all for a measly $45 per month. What am I missing?
AnyMal said:
Huh? With Straight Talk I am getting exactly same service I was getting with AT&T, all for a measly $45 per month. What am I missing?
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StraightTalk (TracFone) is nice, and is probably one of the better prepaid services out there, but there are still some downsides:
4G LTE - Currently, no access to AT&T, Verizon, or Sprint's 4G LTE network.
Customer Service - there is none. robots upon robots on the phone, then if you can get to someone, they are foreign people who are difficult to understand, and who ultimately have a toolset that does not allow many changes or much flexibility for them unless they speak to someone higher up. If you don't want to deal with someone on the phone, then you can go to Walmart, where you can... oh wait, there's no customer service there either. -_-'
Coverage and roaming - Exactly the same as TracFone (since it is TracFone). Depending on your phone, you get AT&T and/or T-Mobile, or Verizon and/or Sprint. You don't get access to these carrier's extended roaming agreements, which means that roaming is limited to non-existent. Not to mention
Online support - Abysmal. Nowhere near the amount of tools and options for managing your account as any contract carrier can provide you.
Devices - StraightTalk's selection of phones is typical of a prepaid carrier. Poor choices for basic phones and older/slower hardware for whatever small amount of smartphones they offer. To get a real phone, you need to BYOD and that costs a pretty penny (that most people are unwilling to pay).
Additional features - StraightTalk is, like most other prepaid carriers, barebones. Individual line service (no family plans), less international/roaming options, less extra features (stuff like FamilyMap, roadside assitance, AT&T Navigator, A-List, Insurance, etc.), little to not infrastructure to sort out issues coverage wise or technical issues with your cellular service, advanced billing/tracking/history functionality, no official support for wireless hotspot/tethering, and a long list of common data activities that are not supported by StraightTalk (violation of the terms can lead to the end of your service with StraightTalk), etc.
And really this goes for all prepaid carriers. None of them offer the depth and comprehensiveness as a contract carrier can. There is a reason why the prepaid carriers piggyback off of the big carriers, they simply don't have the infrastructure or support (or money) to really provide you a fleshed out mobile service. MVNOs also come and go very frequently, so while you can be pretty sure that AT&T and Verizon (and maybe Sprint and T-Mobile) will be around for a while, you can't say the same for prepaid carriers. So many pop-up every year and die off shortly (RIP Helio). Its a tough business.
prjkthack said:
StraightTalk (TracFone) is nice, and is probably one of the better prepaid services out there, but there are still some downsides:
4G LTE - Currently, no access to AT&T, Verizon, or Sprint's 4G LTE network.
Customer Service - there is none. robots upon robots on the phone, then if you can get to someone, they are foreign people who are difficult to understand, and who ultimately have a toolset that does not allow many changes or much flexibility for them unless they speak to someone higher up. If you don't want to deal with someone on the phone, then you can go to Walmart, where you can... oh wait, there's no customer service there either. -_-'
Coverage and roaming - Exactly the same as TracFone (since it is TracFone). Depending on your phone, you get AT&T and/or T-Mobile, or Verizon and/or Sprint. You don't get access to these carrier's extended roaming agreements, which means that roaming is limited to non-existent. Not to mention
Online support - Abysmal. Nowhere near the amount of tools and options for managing your account as any contract carrier can provide you.
Devices - StraightTalk's selection of phones is typical of a prepaid carrier. Poor choices for basic phones and older/slower hardware for whatever small amount of smartphones they offer. To get a real phone, you need to BYOD and that costs a pretty penny (that most people are unwilling to pay).
Additional features - StraightTalk is, like most other prepaid carriers, barebones. Individual line service (no family plans), less international/roaming options, less extra features (stuff like FamilyMap, roadside assitance, AT&T Navigator, A-List, Insurance, etc.), little to not infrastructure to sort out issues coverage wise or technical issues with your cellular service, advanced billing/tracking/history functionality, no official support for wireless hotspot/tethering, and a long list of common data activities that are not supported by StraightTalk (violation of the terms can lead to the end of your service with StraightTalk), etc.
And really this goes for all prepaid carriers. None of them offer the depth and comprehensiveness as a contract carrier can. There is a reason why the prepaid carriers piggyback off of the big carriers, they simply don't have the infrastructure or support (or money) to really provide you a fleshed out mobile service. MVNOs also come and go very frequently, so while you can be pretty sure that AT&T and Verizon (and maybe Sprint and T-Mobile) will be around for a while, you can't say the same for prepaid carriers. So many pop-up every year and die off shortly (RIP Helio). Its a tough business.
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None of your points are compelling or even valid to begin with.
4G LTE - even for AT&T customers it's only available in handful of locations. Heck, even if it was widely available, HSPA is plenty fast for all data applications.
Customer service - only used once. Filled out an online form and was contacted back in few hours. I also hear that you can get a hold of them even quicker through Facebook.
Coverage and Roaming - not an issue. I am covered no matter where I am as long as I am on AT&T. I travel extensively and my service is identical to what it was when I was paying to AT&T, but at the fraction of the cost.
Online support - covered above.
Devices - not an issue. Tons of smartphones are available on the secondary market for any budget.
Additional Features - Two all-you-can-eat lines with ST cost me exactly the same as a single line with AT&T. Nobody in their right mind should pay AT&T (or any other carriers) for "ripsurance". It's a rip off, plain and simple. All other services you mention should not be obtained from AT&T either; they can be obtained for free or for a lot less elsewhere. I do not know what "data activities" you're referring to, but I stream audio and video all the time, and use the hotspot frequently, but I am yet to run into any issues. Sure, you can get throttled or even cut off if you abuse your data plan, but the same goes for AT&T as well.
Bottom line, OP asked about the most economical way, and there is absolutely no denying that PAYGo IS the way to go, even if you have to pay full price of the device up front. There is no way of fooling the simple math.
AnyMal said:
None of your points are compelling or even valid to begin with.
4G LTE - even for AT&T customers it's only available in handful of locations. Heck, even if it was widely available, HSPA is plenty fast for all data applications.
Customer service - only used once. Filled out an online form and was contacted back in few hours. I also hear that you can get a hold of them even quicker through Facebook.
Coverage and Roaming - not an issue. I am covered no matter where I am as long as I am on AT&T. I travel extensively and my service is identical to what it was when I was paying to AT&T, but at the fraction of the cost.
Online support - covered above.
Devices - not an issue. Tons of smartphones are available on the secondary market for any budget.
Additional Features - Two all-you-can-eat lines with ST cost me exactly the same as a single line with AT&T. Nobody in their right mind should pay AT&T (or any other carriers) for "ripsurance". It's a rip off, plain and simple. All other services you mention should not be obtained from AT&T either; they can be obtained for free or for a lot less elsewhere. I do not know what "data activities" you're referring to, but I stream audio and video all the time, and use the hotspot frequently, but I am yet to run into any issues. Sure, you can get throttled or even cut off if you abuse your data plan, but the same goes for AT&T as well.
Bottom line, OP asked about the most economical way, and there is absolutely no denying that PAYGo IS the way to go, even if you have to pay full price of the device up front. There is no way of fooling the simple math.
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Read your Terms of Service. StraightTalk specifically prohibits many common data activities. Have you even used LTE before? A world of a difference. I do agree that AT&T's HSPA+ network can't be beat, but dropping from LTE to HSPA (or even worse) is just not fun. And when it comes to devices, I'm not talking about the hundreds of below-average smartphones that you can of course get for bargain basement prices. These are computers after all, you don't want to be caught with a below-average device. I'm talking about getting the best of the best (such as the Lumia 920, which is what the OP is talking about). Speaking about the average consumer, dropping $700 to $900 for a top of the line device is just not an option. A contract gives you the option to get great service and awesome devices. So while dropping a wad of cash for a phone may not be an issue for you, it is for most of the country. Facebook does not equal online support. It compliments it, but does not replace it. You can get your issue resolved in a few hours, I can take care of it in a few minutes. Be glad that you only had to use customer service once, because when you have any real issues, it won't be fun. And insurance can be a rip-off for some, and a life-saver for others. Really all depends on what's going on.
Bottom line, OP didn't ask for a math lesson. OP wanted our opinions of postpaid vs prepaid, and while we can all agree to disagree, there is no doubt that both sides have their advantages and disadvantages regardless of whether you pay a little more or a little less. Value is subjective. Its up to the OP to decide what is more valuable to him/herself.
I am with Rogers Canada with 2 years left on my contract. I do not want to renew my contract for another 3 years yet so that I can get the 920 for the subsidized price.
Given that Rogers will offer the 920 off-contract for $600+ and having to wait for them to release the updates, it seems my best option will be to buy the 920 factory unlocked from eBay or so and use it on the Rogers network.
When it gets old or when I want to change phones, I can easily sell it. That is a much better option than locking yourself up with your provider for longer if you don't have a hardware upgrade to use.
Hi Bella welcome to the forums,
As for your question there are both pluses and minuses to contract/prepaid. Personally I find it better for me to go the prepaid route. I will be purchasing this phone internationally unlocked (screw you AT&T and your branding also hoping international phone is pentaband like fcc papers state) for about ~$600 USD +/-.
I really like T-Mobo's monthly 4G thingy they have (100 mins/ultd text/ultd data (throttled after 5GB) for only 30.00/month. Lucky me T-mobile has refarmed my area so I'll be getting 3G speeds instead of 2G speeds b/c of lack of AWS band on L920. I'll be saving a bunch compared to contract in the long haul but initially will cost quite the penny b/c of phone purchase (but hey that's why I've been saving :laugh
I'm really not a big fan of Carriers and their plans Hope you make the right choice for you and enjoy your upcoming Lumia 920
prjkthack said:
Read your Terms of Service. StraightTalk specifically prohibits many common data activities. Have you even used LTE before? A world of a difference. I do agree that AT&T's HSPA+ network can't be beat, but dropping from LTE to HSPA (or even worse) is just not fun. And when it comes to devices, I'm not talking about the hundreds of below-average smartphones that you can of course get for bargain basement prices. These are computers after all, you don't want to be caught with a below-average device. I'm talking about getting the best of the best (such as the Lumia 920, which is what the OP is talking about). Speaking about the average consumer, dropping $700 to $900 for a top of the line device is just not an option. A contract gives you the option to get great service and awesome devices. So while dropping a wad of cash for a phone may not be an issue for you, it is for most of the country. Facebook does not equal online support. It compliments it, but does not replace it. You can get your issue resolved in a few hours, I can take care of it in a few minutes. Be glad that you only had to use customer service once, because when you have any real issues, it won't be fun. And insurance can be a rip-off for some, and a life-saver for others. Really all depends on what's going on.
Bottom line, OP didn't ask for a math lesson. OP wanted our opinions of postpaid vs prepaid, and while we can all agree to disagree, there is no doubt that both sides have their advantages and disadvantages regardless of whether you pay a little more or a little less. Value is subjective. Its up to the OP to decide what is more valuable to him/herself.
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Just my two cents, I get 4g LTE on straight talk using an ATT device... I pay $45 a month and bought an HTC One X brand new for 300 online. Over the course of two years that's $1380 as opposed to $2355 through ATT. With taxes and other applicable fees that difference increases even moreso making prepaid a pretty obvious choice.
Poecifer said:
Just my two cents, I get 4g LTE on straight talk using an ATT device... I pay $45 a month and bought an HTC One X brand new for 300 online. Over the course of two years that's $1380 as opposed to $2355 through ATT. With taxes and other applicable fees that difference increases even moreso making prepaid a pretty obvious choice.
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How did you get LTE on your device? You need a special SIM in order to do that, and right now, per AT&T's company policy, only AT&T has those special LTE SIM cards. StraightTalk only officially distributes regular AT&T 3G SIM cards rebranded for StraightTalk. I imagine sometime in the future they'll allow MVNOs to use the LTE network, but right now, they are not.
Not that I don't believe you, but are you sure you are getting 4G LTE? The One X (and any 4G LTE device really) specifically has a 4G LTE icon in the top tray when you are on it (at least on an official ROM, if you are on a custom ROM, then who knows what you are really on, lol). An icon that says 4G is not the same as 4G LTE, just so you know.
If you are getting 4G LTE, I'm sure sharing how is good because a lot of people would love to know how, as that is one of the big downsides of any MVNO at the moment.
I'm currently on a Prepaid deal, whereby I get $1000 talk and text + 2gb (or so) data, for $60 per month with Telstra in Australia.
Compare that to the $60 plan, which currently, in nokia terms, gets you a Lumia 800 $0 upfront and $0 extra per month, with $600 worth of bonuses and 1.5gb of data. There isn't that much between them.
In the end, $60 per month is still $60 per month, and it'd be nice to get a phone out of it too.
Sent from my LT26i using xda app-developers app
Prepay is a better alternative.
Sent from my HTC Glacier using xda premium
Well, look at this from the overall standpoint. $60 contract is $1440 over 24 months, phone included. Spending $60 per month prepaid plus a, for argument's sake, $500 outright phone is $1940 per 24 months.
I barely touch the $1000 talk&text, as most of my expenditure is mobile data, and what's 500MB less a month anyway?
In short, for me, with my usage, the Contract probably wouldn't be such a bad move.
In full, that's just me. Your choice of carrier, phone, plan/prepaid, etc. needs to be decided based on HOW you will use your phone, not what people say in a forum.
Sent from my LT26i using xda app-developers app
prjkthack said:
How did you get LTE on your device? You need a special SIM in order to do that, and right now, per AT&T's company policy, only AT&T has those special LTE SIM cards. StraightTalk only officially distributes regular AT&T 3G SIM cards rebranded for StraightTalk. I imagine sometime in the future they'll allow MVNOs to use the LTE network, but right now, they are not.
Not that I don't believe you, but are you sure you are getting 4G LTE? The One X (and any 4G LTE device really) specifically has a 4G LTE icon in the top tray when you are on it (at least on an official ROM, if you are on a custom ROM, then who knows what you are really on, lol). An icon that says 4G is not the same as 4G LTE, just so you know.
If you are getting 4G LTE, I'm sure sharing how is good because a lot of people would love to know how, as that is one of the big downsides of any MVNO at the moment.
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Not sure really, I used a sim card provided by StraightTalk allocated for ATT's phones. I specifically ordered the micro rather than cutting it like myself as I've done in the past and now I get the 4g LTE symbol and I regularly get about 38-43 mbps download speeds. This is much better than 4-9 I was getting prior.
So I have an EVO LTE, and have a couple questions.
Okay, so my question is, if I'm on a corporate/business account, how do a switch phones if said business is closed? Like, say, I drop my phone on the weekend or something? Here's a bit of back story:
My university offers their own wireless program (sprint, vzw, att) and I picked sprint. I pay a discounted rate, and I get corporate PRL's, which makes me assume they have one massive corporate account and they sell phones from it to students. Seems semi-not-legal, but meh, my phone plan is like $60 a month so I can't complain at all.
I'm wondering how I can switch phones on my own. Before noob-flaming me, keep in mind I've had GSM phones my entire phone-life and just swapped out sims. This is my first CDMA phone. If my phone were to break, let's say, during spring break when my university is closed down, what could I do? Am I still able to call sprint and activate a backup phone? Or am I totally SOL? I'm not sure of Sprint's corporate limitations. Anybody have any idea of whether or not I could actually switch phones without going through my university? If so, how would I do that?
Thanks in advance for any help!
shiftylock said:
So I have an EVO LTE, and have a couple questions.
Okay, so my question is, if I'm on a corporate/business account, how do a switch phones if said business is closed? Like, say, I drop my phone on the weekend or something? Here's a bit of back story:
My university offers their own wireless program (sprint, vzw, att) and I picked sprint. I pay a discounted rate, and I get corporate PRL's, which makes me assume they have one massive corporate account and they sell phones from it to students. Seems semi-not-legal, but meh, my phone plan is like $60 a month so I can't complain at all.
I'm wondering how I can switch phones on my own. Before noob-flaming me, keep in mind I've had GSM phones my entire phone-life and just swapped out sims. This is my first CDMA phone. If my phone were to break, let's say, during spring break when my university is closed down, what could I do? Am I still able to call sprint and activate a backup phone? Or am I totally SOL? I'm not sure of Sprint's corporate limitations. Anybody have any idea of whether or not I could actually switch phones without going through my university? If so, how would I do that?
Thanks in advance for any help!
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Regardless of what kind of account it is, you need to do an esn swap on it. This has to be done at Sprint's end, via an online tool, chat, customer care, store, etc. I have dealt with business accounts before, they are similar to personal accounts. The chat on business accounts is way better they don't treat you like a newb & it's way quicker. I'm not sure on a corporate account, I would have to think if you have a corporate account you would not be responsible for the bill at which point you would have to contact whoever is in charge of the phone program. If you have a login/pass to sprint to pay your bill you can just do the esn swap yourself. I use the online tool and if it's down I use chat. I can't stand calling or going to the store so I use other methods. Another tip the online esn swap tool works best if you are swapping for similar phones. Example, Evo LTE to Samsung GSIII. These are both LTE phones so they are provisioned similarly. Now if you are going from say evo LTE to an older evo 3D or wimax phone I would just skip the tool and use chat. It will prompt you to change your plan because technically you are changing your plan even though your really not. I wish sprint would fix this but they haven't at least last time I checked. So as long as you pay your own bill you can do the ESN swap yourself via the methods described above. Keep in mind if it's 3 in the morning on Sat you are at the mercy of the online tool which a lot of times Sprint takes the site down at night for maintenance or you will run into issues if you are swapping LTE to Wimax or non-4g phone since they provision these phones differently.
Sim-X said:
Regardless of what kind of account it is, you need to do an esn swap on it. This has to be done at Sprint's end, via an online tool, chat, customer care, store, etc. I have dealt with business accounts before, they are similar to personal accounts. The chat on business accounts is way better they don't treat you like a newb & it's way quicker. I'm not sure on a corporate account, I would have to think if you have a corporate account you would not be responsible for the bill at which point you would have to contact whoever is in charge of the phone program. If you have a login/pass to sprint to pay your bill you can just do the esn swap yourself. I use the online tool and if it's down I use chat. I can't stand calling or going to the store so I use other methods. Another tip the online esn swap tool works best if you are swapping for similar phones. Example, Evo LTE to Samsung GSIII. These are both LTE phones so they are provisioned similarly. Now if you are going from say evo LTE to an older evo 3D or wimax phone I would just skip the tool and use chat. It will prompt you to change your plan because technically you are changing your plan even though your really not. I wish sprint would fix this but they haven't at least last time I checked. So as long as you pay your own bill you can do the ESN swap yourself via the methods described above. Keep in mind if it's 3 in the morning on Sat you are at the mercy of the online tool which a lot of times Sprint takes the site down at night for maintenance or you will run into issues if you are swapping LTE to Wimax or non-4g phone since they provision these phones differently.
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Thank you for the information! I heard that there was an online tool thing, I pay my own bill and get one monthly, so I'm assuming I'm considered "responsible" for my own account. I may test this out by switching to my roommate's S3 via online, and if that doesn't work, via chat. I just don't want to be SOL this spring break, especially since I'll be traveling haha
I currently have a rooted HTC Evo 4G LTE with Sprint, the contract is over and Sprint no longer wants to offer unlimited data. So it is time for me to find a new provider, a new phone.
Which provider has the best 4G LTE signal, which would be the best phone.
My requirements are that the phone be able to be rooted, and that I have control of the bootloader.
As far as I know HTC is the only bootloader that you can have control.
I think I want to go with T-Mobile, since they have a sensible unlimited plan...which would be the best phone for this project.
bgduece22 said:
I currently have a rooted HTC Evo 4G LTE with Sprint, the contract is over and Sprint no longer wants to offer unlimited data. So it is time for me to find a new provider, a new phone.
Which provider has the best 4G LTE signal, which would be the best phone.
My requirements are that the phone be able to be rooted, and that I have control of the bootloader.
As far as I know HTC is the only bootloader that you can have control.
I think I want to go with T-Mobile, since they have a sensible unlimited plan...which would be the best phone for this project.
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I switched over to T-Mobile and a n5. Fabulous coverage and insane speeds. Although of course T-Mobile coverage isn't as great as Verizon and AT&T. Check sensorly for your area. But I do highly recommend T-Mobile. Also, Nexus boot loader isn't controllable. But the amount of development for the device is through the roof. If you're a flashaholic like me, then the n5 is the phone for you.
Sent from my Nexus 5 using Tapatalk
bgduece22 said:
I currently have a rooted HTC Evo 4G LTE with Sprint, the contract is over and Sprint no longer wants to offer unlimited data. So it is time for me to find a new provider, a new phone.
Which provider has the best 4G LTE signal, which would be the best phone.
My requirements are that the phone be able to be rooted, and that I have control of the bootloader.
As far as I know HTC is the only bootloader that you can have control.
I think I want to go with T-Mobile, since they have a sensible unlimited plan...which would be the best phone for this project.
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Why is sprint making you change your plan? Did you go to the store? Because upgrading doesn't always entail a new plan, if you went to the store they may be trying to sell you more than the phone. Just my 2 cents.
Sent from my EVO using XDA Premium 4 mobile app
Maybe they were promoting their new Easy Pay plans.
aarsyl said:
Maybe they were promoting their new Easy Pay plans.
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Sounds like it.
Sent from my EVO LTE
aarsyl said:
Maybe they were promoting their new Easy Pay plans.
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That's exactly what they're doing. However, contact Sprint before you purchase a new phone and inform them that you would like to be grandfathered into your old plan. From what I was told, this can be done, but only BEFORE you purchase a new phone.
Given, you'll still deal with the Easy Pay, but same plan. You could also possibly just get your phone from Best Buy Mobile and still get a phone under the normal discounted rates for a two year plan.
I've heard that the Easy Pay is the new plan for everyone, and Sprint with no longer issue contracts, but month-to-month service. Payments for your phone will be divided over a course of 2yrs, I think, but it is not the same as an actual plan. You will have to pay the remaining balance for you phone as opposed to a termination fee.
I'm not sure how I feel about that...they told me that I can upgrade through Easy Pay, but I need to speak to them in person to find out the actual details and the benefits.
aarsyl said:
I've heard that the Easy Pay is the new plan for everyone, and Sprint with no longer issue contracts, but month-to-month service. Payments for your phone will be divided over a course of 2yrs, I think, but it is not the same as an actual plan. You will have to pay the remaining balance for you phone as opposed to a termination fee.
I'm not sure how I feel about that...they told me that I can upgrade through Easy Pay, but I need to speak to them in person to find out the actual details and the benefits.
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From what I've just experienced, you don't have to do easy pay. I changed my plan to the new "my way" plan and I can get my upgraded device anyway I want. I could use easy pay or purchase it outright at the discounted rate. I also have the option to use a third party vendor, like wirefly or on Amazon, which is what I'm doing. With easy pay, as it was explained to me by sprint rep, you pay a small amount up front. Then they bill you monthly, over 24 months and you end up paying full (non discounted) price for the device you choose. But I didn't have to change my plan, I chose to.
EVOlved human
atheistevofreak said:
From what I've just experienced, you don't have to do easy pay. I changed my plan to the new "my way" plan and I can get my upgraded device anyway I want. I could use easy pay or purchase it outright at the discounted rate. I also have the option to use a third party vendor, like wirefly or on Amazon, which is what I'm doing. With easy pay, as it was explained to me by sprint rep, you pay a small amount up front. Then they bill you monthly, over 24 months and you end up paying full (non discounted) price for the device you choose. But I didn't have to change my plan, I chose to.
EVOlved human
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Easy Pay sounds similar to the now-defunct "One-Up" plan. I believe you had to pay the taxes on the full, non-discounted price up front when upgrading, and then paying for the phone over the next two years, as I recall. Any remaining balance at the end of the two year period had to be paid in full.
Sent from my EVO LTE
I'm kind of hesitant to switch to another carrier mainly because of what is going on with a merger between them and T-mobile. T-mobile recently bought all of Verizon's 700MHz bandwidth, meaning better LTE coverage for Sprint as soon as the merger goes through, if it goes through at all.
I am skeptical about the success of the merger. Sprint will finally be a powerhouse, and I don't think that the regulators want that to happen.
I'm curious about what all the last 2 posters are privy to. I'm about to upgrade my device, and when I look on sprint site, it would be only 100$ for n5 or HTC One. But I went to sprint store and it was 50$ + 16/no and get 12/mo upgrade, but will also F up all other lines on my family plan. I don't wanna pay monthly for device, I wanna pay up front and forget about it, but I do want 12moupgrades.
All that said,on a 25mi trip, I just compared my LTE speed tests with my girls tmo speed tests, and hers were consistently higher than mine. And her device is a 4yr old pyramid that doesn't even have radios to accept tmo LTE. But hers kicked my ass. I wanna hear from anyone who has ideas on how to test them, or any secret info about why they think sprint may be about to be awesome. Again, while my LTE service speed tested about 3mbps on avg, her old tmo (no LTE) consistently got way better than my LTE in same places.
Word love tohearsome thoughts,cuz I'm ready to jump ship.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
scottspa74 said:
I'm curious about what all the last 2 posters are privy to. I'm about to upgrade my device, and when I look on sprint site, it would be only 100$ for n5 or HTC One. But I went to sprint store and it was 50$ + 16/no and get 12/mo upgrade, but will also F up all other lines on my family plan. I don't wanna pay monthly for device, I wanna pay up front and forget about it, but I do want 12moupgrades.
All that said,on a 25mi trip, I just compared my LTE speed tests with my girls tmo speed tests, and hers were consistently higher than mine. And her device is a 4yr old pyramid that doesn't even have radios to accept tmo LTE. But hers kicked my ass. I wanna hear from anyone who has ideas on how to test them, or any secret info about why they think sprint may be about to be awesome. Again, while my LTE service speed tested about 3mbps on avg, her old tmo (no LTE) consistently got way better than my LTE in same places.
Word love tohearsome thoughts,cuz I'm ready to jump ship.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
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My thoughts on this: if the merge was ever to come to pass, then you would technically be starting over as a new customer with Sprint. While I don't think that the merge will be successful, just keep that in the back of your mind.
More importantly, how is voice service with Tmo compared to Sprint? Which had more dead/low signal zones? And which device gives you better service at home? Yes, data is vital, but these are still phones, primarily. You have no idea how much you need good voice service until it starts to mess up, then you'll wish that you didn't make the jump.
Try using different apps, like SignalCheck Lite from the play store to compare the signal difference in various locations. Use both phones to leave voicemails on a third phone (land line or cell phone, doesn't matter), and replay both to see which is clearer. This last test will be a little skewed, of course, since you are using two different devices, and your LTE has newer tech inside it.
Lastly, if you want to make the jump, just take the time to test the Tmo network (or any other network) before you decide. This is not the type of mistake that you will want to regret. On another note, if the money being saved is worth the potential aggravation, then go for it. I'm not bashing Tmo in any way whatsoever, for I have been considering making the jump as well, but I'm quite comfortable with my Sprint service, and the repair center that I go to tends not to ask too much questions. Just don't bring them a rooted phone, and all is well.
Appreciate the lengthy feedback. My nearest sprint repair center loves seeing the cool sh1t on the ROMs I bring in, lol. Lucky me. That said, tmo looks like it'd be a little cheaper, not much. But their data speeds, even on 3g are 20x faster than the LTE I get from sprint. So many pros, so many Con's. Actually, they'll pay my etf, and there aren't many Con's. Prob be switching soo. And yearly upgrades, which I like. That said, I like that sprint leans on OEMZs t9 get the hardware they know customers want.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
scottspa74 said:
Appreciate the lengthy feedback. My nearest sprint repair center loves seeing the cool sh1t on the ROMs I bring in, lol. Lucky me. That said, tmo looks like it'd be a little cheaper, not much. But their data speeds, even on 3g are 20x faster than the LTE I get from sprint. So many pros, so many Con's. Actually, they'll pay my etf, and there aren't many Con's. Prob be switching soo. And yearly upgrades, which I like. That said, I like that sprint leans on OEMZs t9 get the hardware they know customers want.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
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You've sparked my interest. How does T-Mobile do data? Is it truly unlimited? Or do they cap your speed after a certain usage?
I just got my new Nexus 5, will be sad to say goodbye to the Rezound and this community. I didn't say much here, but I did read these forums almost daily.
My question is this. I've been in a dispute with VZW over what I owe them and have been having problems getting some things removed from my bill that never should have been there. So I decided that VZW is getting fired now that my contract has ended. Since I'm still disputing the billing, I know my phone can't be sold cleanly. So I was wondering if there is any value to it for use on a GMS network maybe.
The thing is in perfect condition, it's been kept in an Otterbox since day 1. I'll be selling it with the Otterbox defender, which is only a few months old, they sent me a brand new one for free when my old one had a charging port flap tear off. I also am throwing in 3 of the ExtMicro USB cables that are HTC OEM cables. You'd never know the phone was 2 years old looking at it.
Other things of note, it's S-Off, has all the latest radios, etc. I followed REV3NT3CH's guide How to Downgrade, Factory Restore, and fully update the Rezound so it should have everything current.
Not trying to sell it in here, I know it's against the rules so don't reply in here if you are interested, I'll probably list it on ebay based on what I hear from you guys. I just want to know if it's worth listing based on having the bad esn, the condition, being fully upgraded and S-Off and including the Otterbox and 3 ExtMicro usb cables.
Thanks
If you do sell it obviously its worth is decreased than that of a normal clean ESN rezound.... I can't say if gsm will still work or not but there are many uses with WiFi only options
Sent from my L1QU1D R3L4Y using xda-developers app
FWIW my 2-year Rezound contract with Verizon only made it to six months (maybe one or two more) before my place of employment closed down. I couldn't pay my bill any longer and the account now sits with a collection agency. For the longest time I did texts and calls using Google Voice and GrooVe IP on WiFi. However, I am currently using a ST AT&T SIM from a StraightTalk BYOP starter kit successfully. I have not attempted to register it on the ST CDMA plan so no input on that.
If you don't test it with a SIM, buyer should be made aware the phone may not work anyhow due to ESN... and even if it does get on GSM, data speeds on US carriers are restricted to slow 2G EDGE without advanced hacks (that still only yield 3G in extremely strong signal spots atm).
I've decided to wait until I get my billing dispute worked out.
I did have one question, I have my old Droid X sitting in a drawer, it works fine, but has some dead spots on the screen. If I activate that phone on the line my Rezound is currently assigned to, will that free the Rezound from my Verizon account so I could sell it, and tie my Droid X back to the account?
SoonerDude said:
I've decided to wait until I get my billing dispute worked out.
I did have one question, I have my old Droid X sitting in a drawer, it works fine, but has some dead spots on the screen. If I activate that phone on the line my Rezound is currently assigned to, will that free the Rezound from my Verizon account so I could sell it, and tie my Droid X back to the account?
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Yes, it should... that being said, if you are having a billing dispute with Verizon they may not be willing to change it, since this would require a plan change from a 4G plan to a 3G plan. You would have to call customer service and see.