Moto E Stuck in Bootloop, cant get into download/recovery mode - Moto E Q&A, Help & Troubleshooting

Tried to restore the MOTO E Indian DUAL SIM version to stock state as wanted to give it to someone, and when i applied the batch file to initiate commands, all went well for the few initial seconds after which the .img failed to load and the phone is not now stuck in bootloop. As i was running the CM 11 on it, the Cyanogen MOD logo keeps on running with nothing else happening.
Kindly help me - is my phone bricked, can it be brought back to normal state, if yes how?
Kindly guide me. Thank you devs

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TacTieTee said:
Tried to restore the MOTO E Indian DUAL SIM version to stock state as wanted to give it to someone, and when i applied the batch file to initiate commands, all went well for the few initial seconds after which the .img failed to load and the phone is not now stuck in bootloop. As i was running the CM 11 on it, the Cyanogen MOD logo keeps on running with nothing else happening.
Kindly help me - is my phone bricked, can it be brought back to normal state, if yes how?
Kindly guide me. Thank you devs
Click to expand...
Click to collapse
I would recommend fully powering off the device, and then powering on the device using the button key combination to boot into recovery mode.

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shimp208 said:
I would recommend fully powering off the device, and then powering on the device using the button key combination to boot into recovery mode.
Click to expand...
Click to collapse
Hi, thanx for the reply but the problem is that whenever the phone has charge, it only opens and bootloops. The bootloop stops only when the battery is drained out. The phone is not able to switch off completely as you suggest.

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TacTieTee said:
Hi, thanx for the reply but the problem is that whenever the phone has charge, it only opens and bootloops. The bootloop stops only when the battery is drained out. The phone is not able to switch off completely as you suggest.
Click to expand...
Click to collapse
Try holding the power button for several seconds until you hear it vibrate then it should fully shutdown.

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TacTieTee said:
Hi, thanx for the reply but the problem is that whenever the phone has charge, it only opens and bootloops. The bootloop stops only when the battery is drained out. The phone is not able to switch off completely as you suggest.
Click to expand...
Click to collapse
Hi TacTieTe, I have same problem with you, How do you fix it? Can you please share Thanks

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Does anyone have any idea how to fix this?
MY daughters phone is the exact same, if there's a charge on the phone it boot loops, there doesn't seem to be any way to get it into Recovery or turn it off

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Facing Similar issue,
Non-Rooted, No custom rom installed. I had recently done OTA update of ~10mb.
Cant access recovery http://cdn3.xda-developers.com/images/smilies/crying.gif for every selection i get a reboot, except for barcodes.
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_______________________
Was able to solve the issue using Data Scrub Tool https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b as manual removal [of (bootloader) ]was giving out the error message to unlock it.
Installed TWRP, and finally in process Stock Firmwares http://forum.xda-developers.com/showthread.php?t=2759495

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I have the same problem. unrooted, unflashed device.
Unable to factory reset, hard reset via recovery. It simply keeps restarting and ends up bootlooping.

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I just got into the same situation with my surnia. I just kept holding vol down and sometimes power button - for a VERY long time - eventually it just went into fastboot mode. So I guess if one times it correctly during the bootlooping, there should exist a window in which it works. If you're considering giving it up, just give this a shot for like 5 minutes.

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blu88 said:
I have the same problem. unrooted, unflashed device.
Unable to factory reset, hard reset via recovery. It simply keeps restarting and ends up bootlooping.
Click to expand...
Click to collapse
reset via fastboot

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tipu185 said:
Was able to solve the issue using Data Scrub Tool https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b as manual removal [of (bootloader) ]was giving out the error message to unlock it.
Installed TWRP, and finally in process Stock Firmwares http://forum.xda-developers.com/showthread.php?t=2759495
Click to expand...
Click to collapse
I tried to install TWRP but it gives following error
Code:
C:\adb>fastboot flash recovery recovery.img
target reported max download size of 299892736 bytes
sending 'recovery' (10270 KB)...
OKAY [ 0.410s]
writing 'recovery'...
(bootloader) Failed to erase partition
(bootloader) Failed to flash partition recovery
FAILED (remote failure)
finished. total time: 5.488s
I'm not familiar with this process though, stumbled on here while looking for solutions.

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shimp208 said:
Try holding the power button for several seconds until you hear it vibrate then it should fully shutdown.
Click to expand...
Click to collapse
I have a Moto E that had the same problem when i flashed a dirty rom and Moto E doesn't fully shutdown on holding the power button while in a bootloop. It restarts.
Follow these steps to get into recovery mode-
Step 1. Hold the power button until the screen goes black.
Step 2. Leave the power button for around 1 second.
Step 3. Now hold the power button and the volume down key for around 3 seconds (The combination to enter bootloader).
Step 4.You will now see the bootloader menu screen. Select recovery and either restore the nandroid backup (if present) or flash a clean rom.
NOTE: You can fail the first few times but this is the only easy method to get out of a bootloop in moto e. It's all about timing.
Hope it helps

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i just got into the same situation with my moto e. I just kept holding vol down and sometimes power button - for a VERY long time - eventually it just went into fastboot mode. and i slcted recovery in fastboot but it again stuck.
im using cm13 nightly.. can i again install new custom rom and how..???

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I have a MOTO E XT1025 no matter the rom I install
he always locks the boot.
Help!

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Raunaq Ray said:
I have a Moto E that had the same problem when i flashed a dirty rom and Moto E doesn't fully shutdown on holding the power button while in a bootloop. It restarts.
Follow these steps to get into recovery mode-
Step 1. Hold the power button until the screen goes black.
Step 2. Leave the power button for around 1 second.
Step 3. Now hold the power button and the volume down key for around 3 seconds (The combination to enter bootloader).
Step 4.You will now see the bootloader menu screen. Select recovery and either restore the nandroid backup (if present) or flash a clean rom.
NOTE: You can fail the first few times but this is the only easy method to get out of a bootloop in moto e. It's all about timing.
Hope it helps
Click to expand...
Click to collapse
Best answer.

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same here. *sigh*, time to buy a new phone

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TacTieTee said:
Tried to restore the MOTO E Indian DUAL SIM version to stock state as wanted to give it to someone, and when i applied the batch file to initiate commands, all went well for the few initial seconds after which the .img failed to load and the phone is not now stuck in bootloop. As i was running the CM 11 on it, the Cyanogen MOD logo keeps on running with nothing else happening.
Kindly help me - is my phone bricked, can it be brought back to normal state, if yes how?
Kindly guide me. Thank you devs
Click to expand...
Click to collapse
I know this problem.
Just flash twrp recovery.
Wipe daliv cache/ cache/data/internal storage .
Flash cm 12/13/14 with respective gapps.
Enjoy

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my moto e3 power bootloop problm kar raha hai hard bootloder b nhi open ho raha and bs moto likh kar aata hai or kuch nhi hota ....phn rooted hai and twrp load kiya th oske baad phn ko off kiya to bs oske baad kuch ho nhi raha sab krke dekh liya key etc b try kiya but nhi huwa thk kya kru bhai btao yr

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pradeep095 said:
my moto e3 power bootloop problm kar raha hai hard bootloder b nhi open ho raha and bs moto likh kar aata hai or kuch nhi hota ....phn rooted hai and twrp load kiya th oske baad phn ko off kiya to bs oske baad kuch ho nhi raha sab krke dekh liya key etc b try kiya but nhi huwa thk kya kru bhai btao yr
Click to expand...
Click to collapse
Send SS. Press power button for atleast 1 minutes and if screen goes off try the key combos.

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pradeep095 said:
my moto e3 power bootloop problm kar raha hai hard bootloder b nhi open ho raha and bs moto likh kar aata hai or kuch nhi hota ....phn rooted hai and twrp load kiya th oske baad phn ko off kiya to bs oske baad kuch ho nhi raha sab krke dekh liya key etc b try kiya but nhi huwa thk kya kru bhai btao yr
Click to expand...
Click to collapse
Try these steps:
Step 1. Hold the power button until the screen goes black.
Step 2. Leave the power button for around 1 second.
Step 3. Now hold the power button and the volume down key for around 3 seconds (The combination to enter bootloader).
Step 4.You will now see the bootloader menu screen. Select recovery and either restore the nandroid backup (if present) or flash a clean rom.