Data is disabled on phone when MMS is received - Verizon Samsung Galaxy S 4

Hey all,
My wife's GS4, NK1, rooted, has this weird issue with Google Hangouts where, if someone sends her an MMS, the data shuts off.
So if I send her a picture, she gets a notification that there is an MMS waiting, but as soon as the notice pops up, data shuts off. Or if she's in a group conversation, every time someone replies using MMS, her data shuts off.
This only seems to happen with Hangouts, as I tried EvolveSMS and it can receive MMS just fine.
I have tried clearing the cache in Hangouts, uninstalling the app, checking and unchecking options in settings, but nothing seems to fix it. Has anyone seen this issue? Do you know how to fix it? As you can imagine, searching "hangouts turns off data when receive mms" on google is less than helpful (as are other versions of that search).
Thank you for your time!

Bump...
Still looking for a solution to this.

same
I have the same problem and ive been struggling to find any solution. Ill let you know if i find anything but this is super annoying.

Related

[Q] Help with GO SMS App

I've been using Go Sms on my Tbolt, since the stock sms is a bit annoying. Sometimes when I don't have signal right when I hit send, I get a notification that WILL NOT go away without restarting the phone. It says something similar to 'currently unable to send your message. will attempt to send the message when the service is available' ..it's getting very very annoying. I know it's the app because one day I got fed up and uninstalled it, and the minute I hit uninstall.. it went away. I hate it because sometimes I can't see what's going on because the notification is at the bottom of the screen. I've emailed the developer for the app and no response. I've posted questions on HTC's Facebook page, I've asked the question in Yahoo answers, and I get nothing. Is anyone else having this problem? I'm getting so fed up with it that I just don't even text anyone anymore. I really really hope someone can help me with this.
not trying to be ignorant but why is that an issue? if it is telling you your text is not being sent, wouldn't you want to know that?
There is an option to disable outgoing message notifications. Have you tried unchecking that in the settings?
Not really a solution to your problem but I use handcent and its pretty decent.
Sent from my ADR6400L using Tapatalk
Well, the problem is...the notification will never go away, even sometimes after the message sends. I've also went and looked in the application settings to see if there's anything causing it, and there's not. My boyfriend's Incredible doesn't do it and his settings are the same. I've tried Handcent and I don't like it. Oh well. I honestly don't know what it is. We finally complained enough to Verizon about our poor signal at home, so they're sending us a Network Extender and they took $50 off the price. We'll see if that helps.

[Q] I'm Not Receiving MMS Messages

Ok, I've been searching the forums for a few days looking for an answer to this but have been unable to find one. I'm running a rooted X2 with the V6 script and for the past week or so my phone has been weird. I'll get MMS messages one day from one sender and they'll try the next day and it'll never go through, I'm getting this problem from all carriers. I use Handcent but for a few days I uninstalled it and used only the stock text messaging app and still had the same problems. I also, at times will not receive any notification at all that I have an SMS and then when I check my phone I'll have duplicate messages from numerous all come in at once when they've only sent the message one time. So far, the things I've tried are battery pulls, updating roaming capabilities, turning the V6 script off, and using different messaging apps and have been unsuccessful. Does anyone have any idea how I can fix this?
There is an ongoing issue with SMS/Kmart messages in another thread. Probably a good idea to merge them. You've tried all the suggestions I would give.

[Q] "Message not sent" only on SMS

I have recently purchased a new i605, rooted, unlocked, and installed TWRP through Casual. And flashed CM10.2-20130827-Nightly-i605. I finally received my SIM cutter in the mail today, and pulled the full size Straight Talk SIM out of my Skyrocket that I have been using with no issues for almost 2 years, cut the SIM, put it in the Note 2, and entered the APN settings. It is receiving good signal, showing the "H" and "H+" the majority of the time. I can make voice calls, receive voice calls, send/receive MMS, and have good data sending and receiving. My only issue is, I can only receive SMS, and when I try to send (or reply to one already received) I get the "Message not sent" error. I saw a possible fix, of updating your SMSC, but I have no clue how to find what my SMSC is in order to input it, and haven't been able to find it either. I tried editing the way the telephone numbers are stored from +1 250-250-2500, to (250)250-2500, +12502502500, +1 (250)250-2500. I also saw where someone found a fix for their situation, where they had accidentally set Google Voice to send text messages. I went into the settings on my Voice app, and that setting was turned on, so I turned it off. But I am still having the same results when trying to send an SMS.
Does anyone have a clue as to how I can find what my SMSC is, so that I can try that fix for the issue?
Did I post this in the appropriate subsection of the Verizon Note 2 forum?
I'm in the exact same situation you are. Send/receive calls, receive texts but can't send texts. I received a new note 2 through insurance two days ago and did the same process of rooting the phone, except I flashed jedix17 on it. So I'm guessing the problem lies in the roms? I haven't had time to switch roms to see if that fixes it though. I'd like to see if there's an easier alternate solution as well.
Ok, I got to playing with the "fixes" I had already attempted, for a second time. Google Voice was set to send SMS, and I would change the setting in Voice to make the messaging app send SMS. Well, I noticed that after closing Voice, then going back to the settings in Voice, it would be set to Google Voice sending SMS again. So I Force Closed the Voice app, and uninstalled it, and the issue cleared up. I have no idea why the app would be automatically changing it's own settings back, after closing it though.
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
kevinyoki said:
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
Click to expand...
Click to collapse
Did you figure out your issue? If you flashed Gapps, you may have Voice+. Check in your app drawer just to make sure.
Yeah I have fixed it Thanks for asking (and yeah I did check and I did not have voice). Reflashing the rom did indeed work

Missing calls, no logs when screen is off

I used to have the same issue and decided to reflash my ROM and reinstall apps one by one and my phone stopped having this issue but now is back. The issue is that whenever my screen is off and I receive a call my phone rings for a second and then it stops, when I go check who called there's no notification or log about the call. Anybody having this issue. I know it must be a app issue but have no idea which app.
The only app I have installed that could mess with it is GravityBox but I looked trough all the settings, disabled it and uninstalled it and it still does the same problem. But I am pretty sure it has something to do with it.
I also looked into the Call Forwarding option and disabled it but it still does he same thing. This is driving me nuts. I can only receive calls or see whos calling by having my screen on!

Duplicate / Delayed Texts

Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
Click to expand...
Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
Click to expand...
Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Click to expand...
Click to collapse
Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.

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