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Hi everyone,
I searched the forums to see if anyone else was having bluetooth reception and range issues but came up short.
I'm having problems keeping my Plantronics Voyager Pro + headset connected to the phone. I usually have to have it within 3 feet of the phone, or I get a lot of static or BT disconnects completely. What's weird is I am able to stay connected up to 20 feet away with my Jabra bluetooth speaker. I recently bought a hard plastic case for the phone which made the problem a little worse, but not too much (5 feet range vs 3 or 4).
Anyone else having this issue? I just bought the phone on 12/17 and I think I have 30 days to exchange or return. Are there any fixes out there that have worked for anyone?
Thanks in advance for any comments or suggestions!
*** Update: I just re-paired my Voyager Pro + headset with my old HTC HD2 and was able to walk about 25 feet away from the phone (two walls in between) and had no static or disconnects. Must be the Amaze. ***
I've been using the Motorola S305, and I can be two rooms away, and still get good reception from the phone, so long as doors are open. Like every bluetooth headset I've used, getting my body between the phone and the headset is a problem (phone needs to be in a pocket on the same side of my body as the headset BT receiver). The quality of the bluetooth on this phone seems to be superior to that of my old N1. No complaints.
Thanks Dave. Are Bluetooth issues such as these hardware or software issues?
Get new earphones.
Sent from my HTC Amaze 4G using xda premium
I called T-Mobile and they said the bluetooth connectivity/range problem is a known issue for the Amaze 4G. HTC is currently working on a solution that will likely be resolved on the next software update.
Off I go to buy a set of wired earphones until they release it.
Curious--I wonder why I'm having no difficulties, then. I've connected the Amaze to my N1, the amaze to my ASUS Transformer, and the Amaze to my S305 headset, all with no problems.
Not all the profiles I'd like to see supported necessarily are (Can't get DUN to work), but I'm puzzled that there's apparently some problem.
It's interesting that your Voyager worked so well with the HD2.
On the Tmobile forums, there's certainly discussion:
http://support.t-mobile.com/thread/10520
So far I have talked on BT with no issues. I set the phone on my desk and I walk around my room without issues, distance is no more than 10 feet, but works without issues.
Get the latest updates for you phone. Delete the pairing with your Bluetooth then pair again. I have a Jawbone Era and my reception was horrible. My reception is much better now after updating and pairing again, although I still have a long delay between phone and Bluetooth.
Only issue I have is delay when making call. Recieving the call is fine
Sent from my HTC_Amaze_4G using xda premium
I have a hard time connecting to my car's bluetooth. I have to play around with the settings until it links up but that's such a hassle. Also, I noticed that after turning bluetooth on, I would sometimes lose signal. Weird..
Hi I am hoping one of you can help or offer some advice. My EVO lte will not keep a pairing with my Parrot CK3100 car kit. It paired one time but will not pair again until I delete it and start over. I am in my car all day long and have never had this issue with previous phonesl Any thoughts? thanks in advance
I am having a similar problem with mine connecting to my car. It will connect and it will show it is connected but it won't route calls through the bluetooth until about a minute into the call. It also seems it will pop the connection in and out.
With my old evo it would connect almost immediately in the can and the bluetooth would ring before I even heard my phone ring.
For what it's worth:
I had problems maintaining a connection with my car (BMW 335i). It paired fine, just wouldn't keep a steady connection. I ended up deleting the pairing on both the car and the phone, re-paired but did not allow the car to share the contact list, as it asked to do during the pairing process.
The connection has been solid, however I'm at this point unable to send the contact list to the car.
I reported it to HTC CS, they are aware of it, and seemed to indicate they are going to have an update available at some point. I understand the One X variant also has some Bluetooth issues.
Something may definitely be up with this. I can't get my Evo to pair with anything! My desktop, laptop, tablet, Jaybird headphones or the Ford Sync in my Taurus. My EVO 3D & E4GT paired with no problems. I'm just glad to see that its not just my phone with the problem.
Sent from my EVO using Tapatalk 2
Same thing here. I have it connect to the bluetooth in my 12 Chevy Cruze (Just for my phone calls)and then to a bluetooth reciever i purchased to play my music.
When i connect the two of them my phone connection keeps dropping and then reconnects, causing my music to hiccup while disconnecting.
so right now i deleted my phone connection so i can play my music hiccup free.
When i had my HTC EVO 3D i had no problems connecting the both of them?
HTC please fix...............
So far I have not experienced this issue. I've had my phone since Monday and every morning I go to work I Bluetooth my phone to the Big Jambox and it works.
Sent from my EVO LITE
Sephirothvfc said:
So far I have not experienced this issue. I've had my phone since Monday and every morning I go to work I Bluetooth my phone to the Big Jambox and it works.
Sent from my EVO LITE
Click to expand...
Click to collapse
Hopefully this is good news for me owning a their Bluetooth
Sent from my PG86100 using xda premium
FWIW i was having problems with my phone staying connected to my car (scion tC 2012, stock radio). I fixed it by putting the phone in pair mode, then having the radio search for bluetooths. The popup came up on the phone (vs having the phone connect to the radio) and its been SOLID ever since. ALMOST as good as my hp touchpad running webos... almost....
No problem here connecting to my Rosen navigation on my Honda pilot. No drop calls and music is clear
Sent from my EVO 4g Lte
For the BMW owner, you might want to consider downloading and installing the update from BMW, if your car supports the update: http://www.bmw.com/com/en/owners/na...ooth_software_update_vin.jsp?region=&country=
jbhorner said:
For the BMW owner, you might want to consider downloading and installing the update from BMW, if your car supports the update:
Click to expand...
Click to collapse
Thanks, I was aware BMW had the capability, however "This offer is available for selected vehicles manufactured after March 2010." and mine is a 2009 model.
Missed it by that much
As much as it makes perfectly good sense to me to purchase a new automobile so my cell phone will work with it, I'm not sure that line of thinking will find much acceptance with the Department of Finance and War (aka, my lovely wife)
Appreciate your interest in helping with my Bluetooth issue, though...
I'm unable to hold a conversation for longer than 30 seconds when making and receiving calls in my 06 325i. Sometimes there's a loud high pitched sound that goes off and the call connection still seems to be live, but I can no longer hear the other person, which forces me to hang up. At other times, the call quality is choppy, like I'm traveling through a tunnel every 2 seconds, and eventually the other party on the line, or myself, hangs up. I've never had this problem with any other phones (Palm Treo 755p, EVO 4G and EVO 3D).
Is anyone else experiencing this problem? I think it might be specific to the BMW car model and year. Thanks
For grin's try shutting Off WIFI while connected to the car.
I'm finding there are conflicts between Bluetooth and WIFI.
mswlogo said:
For grin's try shutting Off WIFI while connected to the car.
I'm finding there are conflicts between Bluetooth and WIFI.
Click to expand...
Click to collapse
Confirmed! Turning off WiFi "fixes" the problem. This "phone" has a below average antenna, slow 3g speeds, and conflicting bluetooth/WiFi signals (all confirmed by numerous users). Sprint and HTC really need to come up with a solution to all these problems.
Here's a fun one: Just picked up my Evo LTE today.
I tried connecting it to my car stereo tonight.
The stereo sees the phone and pairs with it. Right after they pair i get "com.android.phone as stopped unexpectedly." on the phone and then bluetooth disconnects and my cell connection disconnect for a few seconds.
The stereo is a Kenwood Excelon KDC-X995
Since i've owned the stereo i have connected my OG Evo, an Evo Shift, Nexus S 4G and a Photon 4G all without any issues.
I'm gonna play with it a little more and see if i can get it to pair. So far it's the only issue i've come across.
Edit: My phone is stock / rooted
Edit 2: Was just out experimenting. The phone seems to crash when it syncs the contacts list to the stereo. If I hit "cancel" on the phone when it asks to sync it pairs just fine and the phone doesn't crash.
Also made a 7 minute phone call and it didn't disconnect on me.
My wife's EVO LTE would consistently disconnect from her Rav4's Bluetooth after a minute or two.
This is a deal-breaker. I tried to take the phone back a day after purchasing and the Sprint store mgr wouldn't waive the restocking fee. I explained systemic issue and merchantability laws but no dice.
Sorry for the mini rant but Sprint sucks.
Sent from my HTC Vivid using TapaTalk
I received my Moto E last week and I've been using it with my Jaybird Freedom bluetooth headset. Unfortunately, I'm having a terrible time with pairing and reconnecting the headset to the device.
When I get the headset paired, it works fine until I turn it off. Once I turn it off, the phone does not notice the device or attempt to reconnect. If I explicitly attempt to reconnect it will fail almost every time. I can unpair the device, in which case it usually takes a few attempts to get it re-paired again. I've talked with Jaybird and Motorola support and they are pointing at each other. It seems like it may be some kind of compatibility issue, but I have no idea if there is any way to resolve it. I should add that the headset gets along just fine with my HTC One.
I have the device rooted and can go look in the logs if that helps anyone to help me troubleshoot/fix this issue.
Any help appreciated.
Craig
Hi all,
i use my Z5 Compact for tracking my run with an Android Wear device (LG G Watch R)
I have several problems with Bluetooth. It works for some secs, then crash. After a min re-start works and reconnect....and so on..
When i use a cardio strip also the hr disconnects.
This is a video of the problem:
youtube. com/watch?v=YgA45nP8Nk4
Can you help me? I'v yet Hard reset it 3 times.
Thanks to all
I cannot offer help unfortunately but I am seeing similar things. And I am starting to think (hope, even) it is software.
My Jawbone UP3 disconnects continually and getting a reconnection is very hard, often involving a band reboot. I also have 4 TrackR tags which are randomly but frequently showing a re-paired message (smart lock device) in the status bar for no reason at all.
I've a Pebble Time but that has not been connected too much and seems ok, equally my Jawbone Jambox and MDR-XB950BT Sony headphones have been working without issue.
Possibly then it is only Bluetooth LE that is an issue (your fitness tracker would be that) and the three working devices are regular BT connections.
With luck this is something then that a firmware update will address. I hope so, because I'm bloody sick of buying broken hardware.
I use Bluetooth at various times throughout the day. I've never had a single problem with it! I am communicating with cars and obd2 systems though not low powered items like watches and headphones. Fwiw I'm on .152 firmware.
I am having massive Bluetooth Low Energy issues, I came to post about it but will do so here.
I have the E5823 unlocked in White. Android 6.0 although this started with 5.1. 32.1.A.1.163.
Basically I am concluding BLE is totally screwed on this phone, and I was about to send it back but realise the number of other BT issues people are having means it is likely not hardware on this one unit so perhaps software resolvable.
Jawbone UP3 loses connection continually, it occasionally connects and syncs, but I cannot force this.
TrackR Bravo tags work on occasion, frequently disconnected and randomly 're-pair' to the phone with no interaction (new BT device notification all the time)
Tile same thing.
Parrot Minidrone cannot be seen by the phone most of the time, it works on occasion.
All these devices are Bluetooth Low Energy. On the other side I have a Jawbone Jambox, Sony MDR-XB950BT headphones and Onkyo-NR626 Amplifier with regular old Bluetooth and all of these work, A2DP, atpX.
The only difference I noticed with 6.0 vs 5.1 is that TrackR can now tell the range by signal strength, something that always worked on the LG G4 Android 5.1 and 6.0. So I think the z5c started with issues and has not exactly improved.
Saying this there are known bugs in Android 6.0 and BLE, solved in 6.0.1. But right now I am super angry that yet another phone I buy is broken out the box. It never ends.
had BT issues, using a smartwatch (LG W100 G Watch).. but it was more frequent when used in combo with other accessories.
updating and restoring to MM 6.0 solved any issue.. so i managed to get well working, at the same time, smartwatch, cardio band, earphones and cadence/speed sensor (for bike).. all using BT LE..
before restoring and updating i got disconnections and glitchy music
Hi folks,
I've seen a few comments on bluetooth on this phone but not this specific one. I have a Kia Optima with bluetooth and when I get in the car I expect my M20P to auto connect to the head unit. It seems very temperamental though, often not connecting at all. Other times it will connect and then randomly drop connection and reconnect. Has anyone else had this or know what might be causing it?
I'm currently testing if it only connects when I wake / screen on / unlock the device which it seemed to do on my commute this morning, but then a second time it still didn't connect doing the same thing.
I'm also checking with Kia if there is a software update for the head unit but i'm expecting them to blame the phone and Huawei to blame the head unit.
Any help appreciated.
Hi, I am experiencing something very similar. Very bad audio quality during calls, and temperamental connections with Bluetooth - disconnecting and re-connecting.
I haven't been able to find any solution, hoping to awaken this forum.
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Did you ever figure this out?
My girlfriend just reported to me that her new 6T is not automatically connecting to her car like her old Android did. It's paired, but she gas to manually connect.
I have audio speeding up and slowing down on my Skoda Citigo bluetooth with Mate 20 Pro, its slightly better than my Galaxy S8 which used to continually drop connection.
9.0.0.266, Very flakey Bluetooth since this update applied. Used to be fine before this, now i get random disconnects from my Galaxy Watch,, by VW headunit in the car, and random drops of audio from my Freebuds 2 Pro.
Starting to get rather annoying