Should I open my Office Depot white nexus 9 - Nexus 9 Q&A, Help & Troubleshooting

It has build date Nov 22, 2014 (HT4BN) This should be one of the newer builds, right?
But I'm also worried about light bleed and if Office Depot will allow me to return it. They claim to have a 100% satisfaction guarantee but I've never tried to use it.
I bought it in the recent online sale. But I'm concerned about getting involved in this light bleed mess.

why buy if you're not gonna open it. if it's 100% satisfaction then just return if you don't like it. no questions, nothing. if they ask why you don't need to answer or just say you're not satisfied. i've never had problems returning stuff.. except to bestbuy when they blacklisted me (but there's work arounds for that, lol).

I bought it on a whim, and then started over thinking it. Opening it now!
What the the hell did you do to get blacklisted? Hahaha

I can already see the light bleed in the lower left corner while it's installing upgrades. LOL

rumatt said:
I can already see the light bleed in the lower left corner while it's installing upgrades. LOL
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Yeah, that's exactly where I get the worst light bleed too. I also have a white N9 16GB that I ordered from Amazon Dec. 12 2014, S/N HT4BB. Mine also has the button problem.
BTW - where do you find the build date? I don't see it on the box or the tablet.
Sent from my Nexus 9

enriquejones666 said:
Yeah, that's exactly where I get the worst light bleed too. I also have a white N9 16GB that I ordered from Amazon Dec. 12 2014, S/N HT4BB. Mine also has the button problem.
BTW - where do you find the build date? I don't see it on the box or the tablet.
Sent from my Nexus 9
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I used these directions https://www.reddit.com/r/Nexus9/comments/2nsqse/how_to_figure_out_when_htc_made_your_nexus_9/

rumatt said:
I used these directions https://www.reddit.com/r/Nexus9/comments/2nsqse/how_to_figure_out_when_htc_made_your_nexus_9/
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I've seen brand new N9's, including sand, that have recessed buttons and some "light bleed", and I've seen old ones that are nearly perfect. I've determined that there is no such thing as a magic date after which all Nexus 9's are flawless. I personally have a white 32gb from the first few weeks of production and it's nearly perfect. The volume up is a little more recessed than I'd like, but it works perfectly fine. The only time I can see this light bleed is during a reboot before the screen dims, or when installing updates when the screen is brighter than the max brightness with the OS booted up. I never notice it during regular use. My advice would be open the thing and love it. Cause it's an awesome tablet, even with it's quirks!

GibsonSGJ said:
I've seen brand new N9's, including sand, that have recessed buttons and some "light bleed", and I've seen old ones that are nearly perfect. I've determined that there is no such thing as a magic date after which all Nexus 9's are flawless. I personally have a white 32gb from the first few weeks of production and it's nearly perfect. The volume up is a little more recessed than I'd like, but it works perfectly fine. The only time I can see this light bleed is during a reboot before the screen dims, or when installing updates when the screen is brighter than the max brightness with the OS booted up. I never notice it during regular use. My advice would be open the thing and love it. Cause it's an awesome tablet, even with it's quirks!
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I completely agree. If you have lightbleed that is TOO much to handle, you really shouldnt have too much difficulty returning it. Lots of people had issues, they are expecting it by now.

Uh, you bought it to use it.... you should probably open it... I'm not sure what the alternative is for you.

Related

Severity of lightbleed

On the seperate one tick whether or not you have it. Personally I can spot mine in normal usage at some auto brightness levels. I know that a lot of this will fall under personal opinion, but I would like to hear what people think.
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
Nitemare3219 said:
This thread is pretty pointless. The severity is going to be everyone's opinion. There is no set way to measure it without comparing all the devices. And taking pictures of the device is a bad way to measure it because light bleed is amplified horrendously on a camera. Personally, I don't think the light bleed on my N10 is bad at ALL, possibly because I'm somewhat used to it due to my monitor having it.
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Perhaps, but I would like to see how bad people think their light bleed is. Personally I have compared it to several other of my devices (galaxy tab 2 7.0, ipad 2, galaxy player 5.0) and none of them have it this bad.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
If I stare at the bottom right corner, on a completely black screen, with max brightness, I can notice slight bleed. Looking at the same corner under any other conditions and I can't make out any bleed lol.
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Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
tcb4 said:
Idk, this makes we want to send mine back and try for another, but I don't want to do that and get a worse one back. I can see mine at 100 percent brightness and if I stare at it I can pretty easily see it under normal conditions. My friend couldn't see it for like 20 minutes though, so maybe I am just crazy. With that said he can spot it pretty easily now.
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If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
espionage724 said:
If it's going to be a concern in the long run, I might suggest just returning it.
Currently, I have a multi-touch issue with my screen that doesn't seem to like when I use more then 3 fingers at random times. Although the chances of me using more then 3 fingers is... extremely rare; it does sort of bother me a bit lol. But then again, aside from that, and the very minor bleed I have, everything else seems fine... hmm
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Ha ha, almost seems like a best of the worst sort of thing. If it doesn't have one issue it has another. Also the cable they sent me doesn't charge the tablet, I have to use the one that came with my sgs3.
Good to see that the majority has none. Just ordered a new unit. We shall see how this turns out.
My option is not there. Only visible on the start up screen and only when the auto brightness adjusts. They could probably just fix mine by disabling auto brightness on boot up and there would be no way I can see it. Lol
For the people that said they don't have any:
When did you order and is this your first unit?
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
Jadefalkon said:
I'm not sure if mine really counts as light bleed. Since playing with it for a couple of hours I've only noticed two small spots on the very bottom about the width of my small finger. I need to have brightness set to about 60% and a completely dark background to really see it. During normal use with auto brightness on I don't notice it. Is it really possible to get zero light spots in all conditions with these screens?
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That's still light bleed, but I can see mine all the time. It sounds minor.
So far not so good. 14 people don't have light bleed and 15 people do.
I ordered mine 5 minutes after they went on sale. No light bleed.
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
Jayrod1980 said:
Well I called for an RMA. Before the csr put it through, I got assurance that should the replacement have worse problems that I could RMA the replacement and keep the original. My problem is a little annoying but I have no desire to go through 6 or more replacements to find that perfect device. Other than the dim strip this thing is flawless so I'd rather not risk warped backs, reboots, or a worse panel. Here's to hoping the one replacement is defect free.
Sent from my Nexus 10 using xda premium
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You and me both lol, I really hope my replacement doesn't have worse light bleed.
Before returning your Nexus 10...
Call Google and speak to TECH SUPPORT AND NOT CUSTOMER SUPPORT!
I complained about light bleed in my first one, and later came to find out that the idiot in CS put down that I was returning it due to remorse, which means I'd have to pay the restocking fee. Tech will put your return reason as defective or DOA so you don't get charged the fee.
No light bleed on mine. I was surprised since my last two Android tablets (transformer and toshiba excite 10) both had some light bleed noticeable on the black boot screen.
Hi,
order Thursday 22 and Friday 23 received. I also have the problem of "light leakage" on the bottom right corner.
How is the replacement? Should your return the product for exchange or google you refer another product? and then send the product deffect .
tcb4 said:
So far not so good. 14 people don't have light bleed and 15 people do.
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Worth bearing in mind that the numbers are skewed somewhat toward people who are concerned about this topic, with a good chance that they have a light bleed problem -- these are generally the folks who will open this thread and vote in the poll. If you could be confident that all XDA readers in the N10 forum would vote, the percentage would be scarier. Not sure how meaningful the stats will really be that are collected in this thread.

Amazon Warehouse Deals?

I currently have a white N9 16gb with moderate light bleed and volume buttons aren't the best but the back is good. It bugs me cause i would rather have the volume buttons work cause double tap to wake and my sleep/wake case means i can do with a bad power button. Light bleed isn't horrible but noticeable. So I am gonna just return it and try to get a 32GB. I came across the warehouse deals for the N9 on Amazon and its $380 for the 32GB plus 10% off. I'm really tempted to do that. I'll get it for same price as I got the 16GB. The condition says used but very good. Do you think the chances are I get a bad unit? Are they refurbished in any way you think? Or am I better off getting a new one?
Sent from my Nexus 5 using XDA Free mobile app
Infamous512 said:
I currently have a white N9 16gb with moderate light bleed and volume buttons aren't the best but the back is good. It bugs me cause i would rather have the volume buttons work cause double tap to wake and my sleep/wake case means i can do with a bad power button. Light bleed isn't horrible but noticeable. So I am gonna just return it and try to get a 32GB. I came across the warehouse deals for the N9 on Amazon and its $380 for the 32GB plus 10% off. I'm really tempted to do that. I'll get it for same price as I got the 16GB. The condition says used but very good. Do you think the chances are I get a bad unit? Are they refurbished in any way you think? Or am I better off getting a new one?
Sent from my Nexus 5 using XDA Free mobile app
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Full disclosure: the only knowledge I am basing my opinion on is from posts and discussions in various threads on this site, plus my own experience.
I think the chances are high you'll get one that has the "bad" power button and light bleed. Some users have reported that Amazon is no longer considering light bleed a defect because of so many RMA's. This is a warehouse deal, meaning it probably consists of all the old (bad) stock that people are returning.
However, $380 - 10% is a really good deal, so if you can live with the so-called defects, than go for it. You might even get lucky and get a gem. Personally I wouldn't do it, even for that price, because I really don't want to deal with those issues.
d3mncln3r said:
Full disclosure: the only knowledge I am basing my opinion on is from posts and discussions in various threads on this site, plus my own experience.
I think the chances are high you'll get one that has the "bad" power button and light bleed. Some users have reported that Amazon is no longer considering light bleed a defect because of so many RMA's. This is a warehouse deal, meaning it probably consists of all the old (bad) stock that people are returning.
However, $380 - 10% is a really good deal, so if you can live with the so-called defects, than go for it. You might even get lucky and get a gem. Personally I wouldn't do it, even for that price, because I really don't want to deal with those issues.
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Yeah, after going through 3 replacements of this 16GB I'm willing to pay the more money if it means I'll get a better device, well hopefully. I just wasn't sure if these devices got repaired in any way or if they just repackaged them
Sent from my Nexus 5 using XDA Free mobile app
anybody else buy these? I'm looking at the white model 32gb. It's currently $268 but don't want to take a chance on a bad one. is this a good price to pull the trigger?
I bought mine as a warehouse deal. It was unopened, but with slightly damaged packaging. It has some lightbleed, not enough to bother me though. The buttons were nearly flush with the side, but its an easy fix to get them sticking out a bit more. It was worth it to me. Mine wasn't a repackaged RMA, and saved about $100.
liquidsuspension said:
I bought mine as a warehouse deal. It was unopened, but with slightly damaged packaging. It has some lightbleed, not enough to bother me though. The buttons were nearly flush with the side, but its an easy fix to get them sticking out a bit more. It was worth it to me. Mine wasn't a repackaged RMA, and saved about $100.
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did you buy it recently?
I think it was in January.
cool. I pulled the trigger on a like new condition one. should be here in two days..
N9 White 32GB...
Just picked up a white 32GB N9 from Amazon Warehouse for $250. With all the unfavorable reviews I was going to pass on the N9 after owning N4, N5, & N7. Couldn't justify the $479 price. Especially when my N7 runs great with lollipop.
At $250 the N9 is a good value. After the 5.01 update and a factory reset, the device is performing well. Just a word of advice when setting up the device, set it up as new and don't restore from a backup. Everytime I restore from backup I have issues.
My biggest complaint with the N9 at the moment is the weight. It is significantly heavier than the N7.
mindhead1 said:
Just picked up a white 32GB N9 from Amazon Warehouse for $250. With all the unfavorable reviews I was going to pass on the N9 after owning N4, N5, & N7. Couldn't justify the $479 price. Especially when my N7 runs great with lollipop.
At $250 the N9 is a good value. After the 5.01 update and a factory reset, the device is performing well. Just a word of advice when setting up the device, set it up as new and don't restore from a backup. Everytime I restore from backup I have issues.
My biggest complaint with the N9 at the moment is the weight. It is significantly heavier than the N7.
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I doubt it's "heavy". It weighs roughly the same as the iPad Air 2. Also what condition did amazon list for yours? I'm worried about whether the screens are all clawed up.
Sent From Capsule Corp.
Just nabbed a white 32 GB from the warehouse! Killer deal for pretty much brand new out of box! Only issue was damage to the actual box which doesn't matter at all. Tablet and accesories were pretty much brand new. Little to no backlight bleed and they hardware keys stick out and are super responsive.
Ace42 said:
I doubt it's "heavy". It weighs roughly the same as the iPad Air 2. Also what condition did amazon list for yours? I'm worried about whether the screens are all clawed up.
Sent From Capsule Corp.
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The N9 is heavy relative to the N7. The N9 is not going to be something you'll want to hold in 1 hand for an extended period of time.
Amazon listed my N9 in very good condition. The box it came in was banged up and it looks like the device had been used before, but physically the N9 is in perfect condition.
zetsumeikuro said:
Just nabbed a white 32 GB from the warehouse! Killer deal for pretty much brand new out of box! Only issue was damage to the actual box which doesn't matter at all. Tablet and accesories were pretty much brand new. Little to no backlight bleed and they hardware keys stick out and are super responsive.
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this is good to know... the one i ordered should be here tomorrow. I got the "like new" condition one..
mindhead1 said:
The N9 is heavy relative to the N7. The N9 is not going to be something you'll want to hold in 1 hand for an extended period of time.
Amazon listed my N9 in very good condition. The box it came in was banged up and it looks like the device had been used before, but physically the N9 is in perfect condition.
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Hopefully I'll have luck with the very good, except it lists cosmetic damage & I don't know whether that means scratches or light bleeding.
Sent From Capsule Corp.
Ace42 said:
Also what condition did amazon list for yours? I'm worried about whether the screens are all clawed up.
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I ordered a 32GB N9 in "like new" condition from Amazon Warehouse last week. It was not what I would consider to be "like new." It didn't come with the original charging cable, and had a small nick on the screen. It worked flawlessly, but I sent it back and got another one.
This second "like new" N9 is in perfect physical condition, but I'm having several problems: The auto-wake/auto-sleep doesn't work with the case (the case worked great on the other N9), and now I'm discovering auto-rotation issues. I'm going to factory reset it again (this is the third time) to see if it helps. I may end up sending this back as well, even though it's a great deal.
My like new white 16gb is in mint condition. But I see why it was returned. There's a dead pixel far on right side. I might just keep it thou. Loving it so far.
NJ_RAMS_FAN said:
My like new white 16gb is in mint condition. But I see why it was returned. There's a dead pixel far on right side. I might just keep it thou. Loving it so far.
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I had what appeared to be dead pixels but I lucked out and they were just stuck! My box was all dirty like it got dragged or something but the tablet is in mint. I got lucky and got the revised version too! Hardware keys are pronounced and I have next to no back-light bleed as well :good:. For this price I hit the damn jackpot for once! Edit: derp repeated myself oh well.
zetsumeikuro said:
I had what appeared to be dead pixels but I lucked out and they were just stuck! My box was all dirty like it got dragged or something but the tablet is in mint. I got lucky and got the revised version too! Hardware keys are pronounced and I have next to no back-light bleed as well :good:. For this price I hit the damn jackpot for once! Edit: derp repeated myself oh well.
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Yes. The box was all dirty. Strange. The tablet itself is mint. Buttons are good. Some light bleed but tolerable. I'm not even sure if its a dead pixel. Looks more like piece of dirt stuck inside. Actually. I think it is a piece of dirt. I did a screenshot and it doesn't appear there. Hopefully it moves towards the edge more and more.
TJGEsq said:
I ordered a 32GB N9 in "like new" condition from Amazon Warehouse last week. It was not what I would consider to be "like new." It didn't come with the original charging cable, and had a small nick on the screen. It worked flawlessly, but I sent it back and got another one.
This second "like new" N9 is in perfect physical condition, but I'm having several problems: The auto-wake/auto-sleep doesn't work with the case (the case worked great on the other N9), and now I'm discovering auto-rotation issues. I'm going to factory reset it again (this is the third time) to see if it helps. I may end up sending this back as well, even though it's a great deal.
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I had to send back the second one and order it again. Fortunately, the third time was a charm. The third one is in mint condition, no light bleed, perfect volume rocker, etc. The only "issue" is that it didn't come with the little Nexus 9 booklet. I'd rather have the $169 dollars that I saved than the booklet, so it's a huge win!
Next time a tablet comes out that I want, I'll be sure to wait before I buy the LTE versoin b/c after seeing prices of the used WiFi version of the Nexus 9 go so cheap. I'm just like damn this is BS haha.

Is lightbleed still a problem?

So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
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I suggest you to wait. As far as I know it's a matter of luck of getting a device with none of the known defects. Older and younger builds do have defects.
Sent from my Nexus 9
Although I brought my mine in December, I guess I got a crappy unit
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
Light bleed
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LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Terrible battery life ( Max of 5 hours SOC )
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Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
crappy buttons on the side
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I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
The back creaks slightly
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So quit twisting it.
Is it worth returning or do you think I'll get the same issues again or maybe worse?
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Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
I did return it and got a decent unit
J
Sent from my Nexus 9 using XDA Free mobile app
doitright said:
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
So quit twisting it.
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
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Are you ****ing kidding me here? Ya let's let ALL these issues go, so the NEXT tablet that comes out is an even bigger piece of **** with more problems because people like you let them get away with it.
Let me ask you this, should we accept ALL light bleed as OK no matter how bad, or is there a cutoff at some point where its no longer acceptable? Right off the bat I'll tell you youre wrong because they don't ALL do it. I just returned a nexus 9 that had next to 0 light bleed. I've never, not once in my life exchanged a device for any reason. Never. But im on my 4th nexus 9, 2 of which had almost no light bleed at all. My last ones screen flickered so bad and the speakers froze and cut in and out so much I couldn't deal with it anymore, which was number 2 nexus 9. Open the new one tonight in the parking lot and boot it. Horrendous lightbleed and volume buttons that were literally ****ing recessed into the frame. I don't know about you, but I'm not a god damn woman so I don't have fingernails to reach a recessed button, and I for damn sure ain't carrying around a ****ing paperclip to adjust the volume on a tablet. So I exchange it. Get nexus 9 #4. Buttons stick out of frame perfectly. Completely different from the one i just had in my hands. But that's not a quality control issue to you. I should have kept the one that had unpressable volume buttons so you won't have to pay more for your next tablet. Too ****ing bad buddy. I'll return EVERY single piece of **** I get, and GLADY pay more for the next version if I don't need a paper clip to adjust the volume, Dramamine for the constant screen flicker, and a speaker that actually plays sound.
Yes or no is this acceptable light bleed?
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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I've got the same thing. Plus, the microphone seems to have issues (sensitivity is so low, that it won't hear any "okay google" unless i really scream at it, for instance)! I would return it, but i am too afraid i might get an even worse unit.
Turns out HTC and Google really messed everything up with this one. I guess i was lucky to end up with a yellow-tinted Nexus 9 because, according to all people's reports, that might just be the best hardware version of it! With that in mind, I've never been so unsatisfied about a purchase before. I've always accepted some minor issues as i don't believe there are perfect devices, but i've never heard about so many different and major issues, especially for a tablet of this price. Not even to mention about the software issues, so far. This is just rediculous!
Huh ...
My new Sand model arrived with no issues out of the box ... excellent build quality, no issues with colors in the screen, and no bleeding backlight.
Where are y'all buying these things with all these issues?
I ordered mine directly off the play store.
I bought mine from Expansys (Europe). It's a pretty late batch (HTC4CC, which I think means December) therefore no back bending, no deep volume buttons and normal lightbleed for an LCD. But the fact that there are still issues and the quality of such an expensive tablet is questionable enough to make you stick with a yellowish screen, is really depressing. Anyway, I am really glad yours is perfect and I hope next batches manage to be as good as this tablet should be, but that doesn't change the fact that HTC and Google really dropped the ball on this one.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
doitright said:
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
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OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Im a member here to gain knowledge and help people when i can. I have enough devices to damn near fill a small bathtub, and theyre all the the same ones i bought day one never exchanged. In case you werent aware, most of us here are not ****ing retards and know lcds will have a SMALL amount of light bleed.. This is not a small amount, its an unacceptable amount. If You think I'm suddenly trying make **** up or make unwarranted complaints about a screen for no reason, you're flat out wrong.
For someone with the name doitright, you for damn sure aren't holding HTC to that standard.
So if take a picture of all my older tablets next to the nexus 9, they should all basically look the same then correct? By your logic they should all look similiar(according to you, this is a normal, acceptable amount that should be exhibited by all of my older tablets- including 2 nexus 7's) and the nexus 9 should look no worse than the rest correct? 100$ says they don't. Willing to put your money where your mouth is?
di11igaf said:
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
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Click to collapse
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
doitright said:
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
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Click to collapse
Are you a ****ing moron? Let's try reading shall we?
1) I just said in the post you quoted I've NEVER in my life exchanged or returned any devices out of literally dozens. Obviously besides the nexus 9, but since you don't seem to fully read my previous comments in this thread I feel I need to point this out.
2) I haven't warrantied ONE nexus 9. I bought mine from best buy after launch and had until Jan 15 to exchange. So I did. If you actually READ my posts you'll see each one was returned for multiple issues, light bleed being at the back of my list of issues that concern me.
Would you keep a device that had speakers that didn't work? Yes or no? Would you keep a device that had volume buttons LITERALLY recessed inside the frame, making them completely unable to be pressed? Yes or no? Light bleed just happened to be another issue to top these major defects off.
So, since all these problems HAVE been noted in this thread, in fact I'm pretty sure they were in posts you quoted me on, you're telling me non-working speakers and unpressable buttons are both imaginary and within design specs?
Throw horrendous light bleed on top for icing on the cake.

Suggest on the LCD Light Bleed!

Hi everyone,
I got my nexus 9 last week from Best Buy. The serial number is HT4C, which means it has been manufactured in December of 2014.
I don't have like any problems with it so far, except the light bleed I think. I was not sure if this is too bad or this is normal and I can't get any Nexus 9 to have better LCD than this, so I decided to attach some pictures so maybe you guys can suggest either I should go and ask for a replacement or just deal with the current one...for comparison I have also put a pic I took in similar condition from my HTC One M8 screen...
Everything else is working fine..the volume button is working great and no problem with back cover...but also sometimes I feel when pressing the multi tasking button there is a delay to show the app, would anyone know how to fix this (is this even a problem?).
Thanks!
arminvm said:
Hi everyone,
I got my nexus 9 last week from Best Buy. The serial number is HT4C, which means it has been manufactured in December of 2014.
I don't have like any problems with it so far, except the light bleed I think. I was not sure if this is too bad or this is normal and I can't get any Nexus 9 to have better LCD than this, so I decided to attach some pictures so maybe you guys can suggest either I should go and ask for a replacement or just deal with the current one...for comparison I have also put a pic I took in similar condition from my HTC One M8 screen...
Everything else is working fine..the volume button is working great and no problem with back cover...but also sometimes I feel when pressing the multi tasking button there is a delay to show the app, would anyone know how to fix this (is this even a problem?).
Thanks!
Click to expand...
Click to collapse
A slight delay every so often when hitting the recent app button shouldn't be any indication of a major issue. Unless you are having major lag, I wouldn't worry about it. It's really hard to judge how bad light bleed is in real world use from pics. My Nexus 9 does have some visible light bleed during boot up while the screen back light is unrestricted, but during use it is not noticeable at all. Even when watching letter boxed movies. I'm sure it would probably look much worse than it is if I took a pic of it during boot up. Honestly, if the only time you can see it is during boot and it isn't giving you issues during use, I wouldn't bother returning or exchanging. This device really has a beautiful display and, although I'm sure there are a few people with really bad screens, I think the issue is being over exaggerated.
GibsonSGJ said:
A slight delay every so often when hitting the recent app button shouldn't be any indication of a major issue. Unless you are having major lag, I wouldn't worry about it. It's really hard to judge how bad light bleed is in real world use from pics. My Nexus 9 does have some visible light bleed during boot up while the screen back light is unrestricted, but during use it is not noticeable at all. Even when watching letter boxed movies. I'm sure it would probably look much worse than it is if I took a pic of it during boot up. Honestly, if the only time you can see it is during boot and it isn't giving you issues during use, I wouldn't bother returning or exchanging. This device really has a beautiful display and, although I'm sure there are a few people with really bad screens, I think the issue is being over exaggerated.
Click to expand...
Click to collapse
Thanks.
I agree, this is why I posted this here. However, the problem is there whenever there is something with a black screen, like when watching movies, I can't avoid looking at black stripes on the top and bottom and see the light bleed....which is kind of annoying.
But overall, the display is great, very warm colors and good contrast.
Also, regarding the delay..no I am not experiencing lags, but sometimes when i.e. I play the FiFa ultimate for 2hrs and then come out of the game it takes 1 second or so to home screen get loaded.
arminvm said:
Thanks.
I agree, this is why I posted this here. However, the problem is there whenever there is something with a black screen, like when watching movies, I can't avoid looking at black stripes on the top and bottom and see the light bleed....which is kind of annoying.
But overall, the display is great, very warm colors and good contrast.
Also, regarding the delay..no I am not experiencing lags, but sometimes when i.e. I play the FiFa ultimate for 2hrs and then come out of the game it takes 1 second or so to home screen get loaded.
Click to expand...
Click to collapse
I watch a lot of Netflix, etc in bed with the lights off when the wife is sleeping, so it would probably drive me a little crazy if the lightbleed was very noticeable under those conditions.
Taking a second to load the homescreen after two hours of gaming isn't anything to worry about. Some apps will do that, some won't from my experience.
I have one of the first Nexus 9's, a white 32gb. I'm very happy with the screen and have had no performance issues other than what we've come to expect from Android. The only (non)issue with mine si a slightly flush volume up button on the volume rocker. But it still clicks nicely and I've never considered returning mine.
I was playing with two demos at the local best buy the other day and the buttons on the white demo they had were horrible! But the Black demo had the most raised buttons I've ever seen. They were amazing, a made a very firm "click" when pressing them. But, when I went into the settings and started scrolling, the screen started to do this weird purple flickering thing, so what can you do?
As long as you are happy with yours, that's all that really matters.
A couple weeks ago i bought 2 nexus 9's from 2 different best buys. both were December builds. One looked like yours when it booted; it looked really bad IMO. My other one wasnt nearly as bad, there was some bleed in a few spots, mostly upper right, but there was no significant color shift. i returned the bad one. so, you can do better, but its all luck of the draw. depends if it's worth your effort and time and how noticeable it is in normal usage.
Turbo Brian said:
A couple weeks ago i bought 2 nexus 9's from 2 different best buys. both were December builds. One looked like yours when it booted; it looked really bad IMO. My other one wasnt nearly as bad, there was some bleed in a few spots, mostly upper right, but there was no significant color shift. i returned the bad one. so, you can do better, but its all luck of the draw. depends if it's worth your effort and time and how noticeable it is in normal usage.
Click to expand...
Click to collapse
During the past two days, after my work, I went to Best Buy store that I got my Nexus 9 from...the first day I opened 3 Nexus 9s all with HT4C serial numbers and 2 of them had awful light bleeds and the third one had bad volume buttons...I ended up with bringing the third one to see if I can deal with the buttons. However,the buttons were so bad and I also saw that this one also has the same color shift but small light bleeds...
Today I went back to BestBuy and asked them to change it again. They give me another HT4C and I checked it over there, the built quality and volume buttons are great and small light bleed...but when I got home I saw that this one still has the color shift problem...
I think all of the high res LCD panels have this problem, because I put my N9 beside my friends iPad mini 2 and surprisingly saw that the iPad has also exactly the same color shift on black screen in Max brightness...So, I think I should deal with it....
BTW, I also called google and they said some light bleed and color shift is normal and probably any replacement device I get is going to have these issues (they didn't call it a issue though and just said ..are going to be like that).
So my question is, could you please take a photo from you N9 in a black screen in Max brightness to I see how it looks?
Thanks.
arminvm said:
During the past two days, after my work, I went to Best Buy store that I got my Nexus 9 from...the first day I opened 3 Nexus 9s all with HT4C serial numbers and 2 of them had awful light bleeds and the third one had bad volume buttons...I ended up with bringing the third one to see if I can deal with the buttons. However,the buttons were so bad and I also saw that this one also has the same color shift but small light bleeds...
Today I went back to BestBuy and asked them to change it again. They give me another HT4C and I checked it over there, the built quality and volume buttons are great and small light bleed...but when I got home I saw that this one still has the color shift problem...
I think all of the high res LCD panels have this problem, because I put my N9 beside my friends iPad mini 2 and surprisingly saw that the iPad has also exactly the same color shift on black screen in Max brightness...So, I think I should deal with it....
BTW, I also called google and they said some light bleed and color shift is normal and probably any replacement device I get is going to have these issues (they didn't call it a issue though and just said ..are going to be like that).
So my question is, could you please take a photo from you N9 in a black screen in Max brightness to I see how it looks?
Thanks.
Click to expand...
Click to collapse
You're fretting over nothing. No one uses their device with a black screen with max brightness. Besides, it's an lcd screen, it will never be jet black in that condition.
Sent from my Nexus 9 using XDA Free mobile app
Here it is.
Turbo Brian said:
Here it is. View attachment 3241664
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Click to collapse
Thanks.
OK, here is how my story ended yesterday ?, during the past days I swiped 7 nexus 9 tablets from 2 different Best Buy stores! Sounds crazy? But all of them had problems...three of them as I posted here had severe LCD light bleed, the other one had volume bottun problem and two of them had soft back cover problem (!), that was so funny even the best buy costumer service couldn't believe the back panel could be like that when we opened the box!...anyways...finally O got one yesterday (the last one in their store, lol) and thank to god, it has min light bleed...volume buttons are OK and the back cover as far as I checked is fine...some part of the right top of it seem to be soft again but its negligible and since I want to put it in a case I will never notice that...fare enough I think for the money I paid and the fact that got sth that at least looks to be not full of faults...
Here is a photo from its screen, in max brightness...thanks again.
jd1639 said:
You're fretting over nothing. No one uses their device with a black screen with max brightness. Besides, it's an lcd screen, it will never be jet black in that condition.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I know and agree, but when sth has problem and you know that it should not be like that, then I think it is not fretting over nothing...I love nexus..and this is why I swiped 7 N9s to get one without these problems...thanks
When I first got my Nexus 9, I looked very carefully for the light bleeding as I heard it was really common on these devices. And to be quite fair, mine had a lot when you ramp up to max screens brightness (especially on the bottom left corner). But after several months of use, I hardly see it now as it's due to myself not always nitpicking at it. You will eventually grow accustomed to it so in the end, it'll definitely fade into the background of your device
Moomoomania said:
When I first got my Nexus 9, I looked very carefully for the light bleeding as I heard it was really common on these devices. And to be quite fair, mine had a lot when you ramp up to max screens brightness (especially on the bottom left corner). But after several months of use, I hardly see it now as it's due to myself not always nitpicking at it. You will eventually grow accustomed to it so in the end, it'll definitely fade into the background of your device
Click to expand...
Click to collapse
The first one I got from Amazon, a early build white 16gb had really bad bleed and the buttons were flush. They sent a replacement with a later build date and it has MUCH less bleed and great buttons. I was fortunate I assume.
I have one of the same models you have I bought from best buy yesterday. I'm really happy with mine. I have no perceivable bleed and the build quality is excellent. The back of the device has no flex. Its much better than the floor model in the store for sure.
Sent from my Nexus 6 using XDA Free mobile app

My 6P arrived defective today :( *UPDATE* perfect replacement received < 24 hrs later

My 6P arrived defective today *UPDATE* perfect replacement received < 24 hrs later
*UPDATE*
Google overnighted a replacement unit i received yesterday and all is good. was just one of the unlucky ones!
The screen was not installed correctly. it is pushed too far to the bottom leaving a large gap in between the top of the black plastic and the metal frame. at the bottom the screen is pushed up over the metal lip and no flush with the device.
now i wait until next week to get my replacement...hopefully
That's a real bummer [emoji20]
CraigP17 said:
The screen was no installed correctly. it is pushed too far to the bottom leaving a large gap in between the top of the black plastic and the metal frame. at the bottom the screen is pushed up over the metal lip and no flush with the device.
now i wait until next week to get my replacement...hopefully
Click to expand...
Click to collapse
So you were lucky not so lucky
Wickidmasshole said:
So you were lucky not so lucky
Click to expand...
Click to collapse
i guess thats the best way to put it.
Thats a bummer Best of luck with the replacement!
Quality is Job #8
How on Earth did that ever pass quality control? Grrrrrrr
thats what happens when you get the 1st batches..you were the unlucky ones..soz
LinuxParadigm said:
How on Earth did that ever pass quality control? Grrrrrrr
Click to expand...
Click to collapse
tell me about it. i used to work retail and we sold the cheap Huawei prepaid phones so I was concerned about them making the 6P...then all the reviews about how premium and well built it is....now this
LinuxParadigm said:
How on Earth did that ever pass quality control? Grrrrrrr
Click to expand...
Click to collapse
It happens with every manufacturer. My wife had her MacBook sent in 4 times until they finally just replaced practically everything, and now her power button on her iPhone is unresponsive.
Sent from a phone that is not a 128GB Frost Nexus 6P
total bummer.
Not good.
First batch devices always suck.
Sorry to see that after such a long wait
Gutted. Unlucky.
That's a bummer! Hope there QC improved for the rest of us!
luciferiusXI said:
First batch devices always suck.
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Click to collapse
Not true bro, there's always a finite number of devices in every release that have had issues. Happens every time. Even after the initial batches.
Got my Nexus 6P and starting to think that there is somthing wrong with the colour? like the top half is more pinkish and the bottom half is white...
attached a picture, not sure its the greatest example
Yeah, I agree with the first/early batch statements. My Nexus 6 was a fi3st batch and had burn in issues and my LG G4 is a first batch and has the infamous touchscreen issues.
I promised myself to fight off impatience and never buy a phone on release again. I'll wait a month or two so they can work out any possible kinks.
First batches can be more problematic than later ones, but it's not always the case (as Tony_stark said earlier). In my 1st day Nexus experience:
N4 (x2 16gb), perfect;
N5 (x5, 16gb & 32gb) 4 perfect, 1 with dodgy charger, replacement perfect (and no button issues on any, although the lower volume than later ones was noticeable, errrrm... later, once they were released);
N7 (x1 16gb) faulty with screen lift like yours, the replacement the same, 2nd replacement perfect.
N7 (2013, x1 16gb) perfect.
Early adopters are guinea pigs, and our issues and feedback do add to the later device. It doesn't mean the first batches are bad, just more likely to show issues, in part due to the relatively small numbers of very focused buyers.
Still, it's always unsettling to receive one that's not perfect. Hope your replacement is perfect!

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