My 6P arrived defective today :( *UPDATE* perfect replacement received < 24 hrs later - Nexus 6P General

My 6P arrived defective today *UPDATE* perfect replacement received < 24 hrs later
*UPDATE*
Google overnighted a replacement unit i received yesterday and all is good. was just one of the unlucky ones!
The screen was not installed correctly. it is pushed too far to the bottom leaving a large gap in between the top of the black plastic and the metal frame. at the bottom the screen is pushed up over the metal lip and no flush with the device.
now i wait until next week to get my replacement...hopefully

That's a real bummer [emoji20]

CraigP17 said:
The screen was no installed correctly. it is pushed too far to the bottom leaving a large gap in between the top of the black plastic and the metal frame. at the bottom the screen is pushed up over the metal lip and no flush with the device.
now i wait until next week to get my replacement...hopefully
Click to expand...
Click to collapse
So you were lucky not so lucky

Wickidmasshole said:
So you were lucky not so lucky
Click to expand...
Click to collapse
i guess thats the best way to put it.

Thats a bummer Best of luck with the replacement!

Quality is Job #8
How on Earth did that ever pass quality control? Grrrrrrr

thats what happens when you get the 1st batches..you were the unlucky ones..soz

LinuxParadigm said:
How on Earth did that ever pass quality control? Grrrrrrr
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tell me about it. i used to work retail and we sold the cheap Huawei prepaid phones so I was concerned about them making the 6P...then all the reviews about how premium and well built it is....now this

LinuxParadigm said:
How on Earth did that ever pass quality control? Grrrrrrr
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Click to collapse
It happens with every manufacturer. My wife had her MacBook sent in 4 times until they finally just replaced practically everything, and now her power button on her iPhone is unresponsive.
Sent from a phone that is not a 128GB Frost Nexus 6P

total bummer.

Not good.

First batch devices always suck.

Sorry to see that after such a long wait

Gutted. Unlucky.

That's a bummer! Hope there QC improved for the rest of us!

luciferiusXI said:
First batch devices always suck.
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Not true bro, there's always a finite number of devices in every release that have had issues. Happens every time. Even after the initial batches.

Got my Nexus 6P and starting to think that there is somthing wrong with the colour? like the top half is more pinkish and the bottom half is white...
attached a picture, not sure its the greatest example

Yeah, I agree with the first/early batch statements. My Nexus 6 was a fi3st batch and had burn in issues and my LG G4 is a first batch and has the infamous touchscreen issues.
I promised myself to fight off impatience and never buy a phone on release again. I'll wait a month or two so they can work out any possible kinks.

First batches can be more problematic than later ones, but it's not always the case (as Tony_stark said earlier). In my 1st day Nexus experience:
N4 (x2 16gb), perfect;
N5 (x5, 16gb & 32gb) 4 perfect, 1 with dodgy charger, replacement perfect (and no button issues on any, although the lower volume than later ones was noticeable, errrrm... later, once they were released);
N7 (x1 16gb) faulty with screen lift like yours, the replacement the same, 2nd replacement perfect.
N7 (2013, x1 16gb) perfect.
Early adopters are guinea pigs, and our issues and feedback do add to the later device. It doesn't mean the first batches are bad, just more likely to show issues, in part due to the relatively small numbers of very focused buyers.
Still, it's always unsettling to receive one that's not perfect. Hope your replacement is perfect!

Related

Defective!!!

picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
so take it back get it replaced
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
Very similar to mine but not quite as bad as what your pic shows. I decided not do anything because it is purely a cosmetic issue and you have to look really hard on mine to see it plus all my parts are aligned spot on so everything is flush with no over hang. If I had yours I would take it back to the store and demand another 32 GB asap. They should have em. 64 GB will take some time to reach stores so I may decide later to exchange.
You have a one year warranty so you could wait too. Remember iPhone 5 had similar quality issues at launch.
Lol, I'm just waiting for mine to come in. I presume I will get one that has a perfect body, but a dead pixel or two, I will then return it for one with a flawless screen, but screwed up body, and then be forced to live with it.
I went to a store to buy mine and made them open the box before I took it
Sent from my M7 using Tapatalk 2
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
mine has a very slight gap, similar to yours on the right side, except mine is more uniform. I think it's the fact that it's glued on. personally I'm not worried, but yeah if it bothers you go demand another one. they promised you zero gap construction, if you don't thin theyve met that promise you go back till you get one that does bro.
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
I called AT&T and they told me to go to my nearest store and they would replace it, even if it were a minor cosmetic defect it would still worry me. Even the slightest bit of water could go in through a gap like that and damage anything or even worse activate a water strip forcing you to go through Insurance for such a new phone. They were pleasant and accommodating over the phone, I'm glad it was an easy fix.....
Now I'm just sitting here staring at the phone, it makes no sense to do anything software wise to it because I'm going to return it in the morning..... No fun for me today
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
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Click to collapse
Not sure about HTC but AT&T will exchange it for you..
Dead pixels is a definite return in my book.
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
rajbsn said:
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
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Click to collapse
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Dreadsteel said:
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Their Display phone was perfect. It looks like they are displaying Apples and selling Oranges.
hey i was finally able to recieve a new phone, i walked into my local at&t and spoke to a rep. i was reffered to the assitant manager who looked at his own phone and refused me a replacement phone. i pressed him and gave my phone to the store manager who only agreed to give me a new unit once she saw the red adhesive showing on my top speaker grill. i went and looked at every display model they had, bottom grill on the phone shows a miniscule gap towards the center of the device. speaker grill on top also shows a gap that is more prominent towards the ir blaster. Not sure if this is normal but i will try to visit other locations even a sprint or t-mobile store and look at the build quality on their versions and take pictures to compare. im not too sure of why something like this should happen, but my 1st guess would be an unlevel surface underneath most likely from the injected plastic... i really hope it isnt, such a beautiful phone. something like this should not have a rushed manufacturing process.
About the gap, I got 3 Ones from Att and they all got tiny gaps, but seem to be glued tight, but I mostly looked at uneven speaker grills and screen, since all had some!
Ps, Double Dip is lovely case, got one with the purchase
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
CraigP17 said:
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I just got my "baby" yesterday. And with trying to entertain a 1 year old with a slight head cold, plus do all the data transfers from my One X+ to this one, I never thought to actually look the thing over. But I'll be darned, after reading the first few posts just now, I took my case off and yep, there is an ever so slight defect as well. Their not gaps..but a slight "wavelike" unevenness all around. I have very sensitive tactile sensations in my fingers, so i can feel roughness on certain spots. Trying not to let it bother me, but my neuroticism is trying to kick in.
davidper said:
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
Click to expand...
Click to collapse
Really, they refused you an exchange? When I had my Optimus G, they exchanged it for me because it got too hot. If you get a new device and it has dead pixels, they should not be able to refuse service. Dead Pixels should not be a standard.
rajbsn said:
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Click to expand...
Click to collapse
Mine is fine, I don't think this is WIDESPREAD issue.

Amazon Warehouse Deals?

I currently have a white N9 16gb with moderate light bleed and volume buttons aren't the best but the back is good. It bugs me cause i would rather have the volume buttons work cause double tap to wake and my sleep/wake case means i can do with a bad power button. Light bleed isn't horrible but noticeable. So I am gonna just return it and try to get a 32GB. I came across the warehouse deals for the N9 on Amazon and its $380 for the 32GB plus 10% off. I'm really tempted to do that. I'll get it for same price as I got the 16GB. The condition says used but very good. Do you think the chances are I get a bad unit? Are they refurbished in any way you think? Or am I better off getting a new one?
Sent from my Nexus 5 using XDA Free mobile app
Infamous512 said:
I currently have a white N9 16gb with moderate light bleed and volume buttons aren't the best but the back is good. It bugs me cause i would rather have the volume buttons work cause double tap to wake and my sleep/wake case means i can do with a bad power button. Light bleed isn't horrible but noticeable. So I am gonna just return it and try to get a 32GB. I came across the warehouse deals for the N9 on Amazon and its $380 for the 32GB plus 10% off. I'm really tempted to do that. I'll get it for same price as I got the 16GB. The condition says used but very good. Do you think the chances are I get a bad unit? Are they refurbished in any way you think? Or am I better off getting a new one?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Full disclosure: the only knowledge I am basing my opinion on is from posts and discussions in various threads on this site, plus my own experience.
I think the chances are high you'll get one that has the "bad" power button and light bleed. Some users have reported that Amazon is no longer considering light bleed a defect because of so many RMA's. This is a warehouse deal, meaning it probably consists of all the old (bad) stock that people are returning.
However, $380 - 10% is a really good deal, so if you can live with the so-called defects, than go for it. You might even get lucky and get a gem. Personally I wouldn't do it, even for that price, because I really don't want to deal with those issues.
d3mncln3r said:
Full disclosure: the only knowledge I am basing my opinion on is from posts and discussions in various threads on this site, plus my own experience.
I think the chances are high you'll get one that has the "bad" power button and light bleed. Some users have reported that Amazon is no longer considering light bleed a defect because of so many RMA's. This is a warehouse deal, meaning it probably consists of all the old (bad) stock that people are returning.
However, $380 - 10% is a really good deal, so if you can live with the so-called defects, than go for it. You might even get lucky and get a gem. Personally I wouldn't do it, even for that price, because I really don't want to deal with those issues.
Click to expand...
Click to collapse
Yeah, after going through 3 replacements of this 16GB I'm willing to pay the more money if it means I'll get a better device, well hopefully. I just wasn't sure if these devices got repaired in any way or if they just repackaged them
Sent from my Nexus 5 using XDA Free mobile app
anybody else buy these? I'm looking at the white model 32gb. It's currently $268 but don't want to take a chance on a bad one. is this a good price to pull the trigger?
I bought mine as a warehouse deal. It was unopened, but with slightly damaged packaging. It has some lightbleed, not enough to bother me though. The buttons were nearly flush with the side, but its an easy fix to get them sticking out a bit more. It was worth it to me. Mine wasn't a repackaged RMA, and saved about $100.
liquidsuspension said:
I bought mine as a warehouse deal. It was unopened, but with slightly damaged packaging. It has some lightbleed, not enough to bother me though. The buttons were nearly flush with the side, but its an easy fix to get them sticking out a bit more. It was worth it to me. Mine wasn't a repackaged RMA, and saved about $100.
Click to expand...
Click to collapse
did you buy it recently?
I think it was in January.
cool. I pulled the trigger on a like new condition one. should be here in two days..
N9 White 32GB...
Just picked up a white 32GB N9 from Amazon Warehouse for $250. With all the unfavorable reviews I was going to pass on the N9 after owning N4, N5, & N7. Couldn't justify the $479 price. Especially when my N7 runs great with lollipop.
At $250 the N9 is a good value. After the 5.01 update and a factory reset, the device is performing well. Just a word of advice when setting up the device, set it up as new and don't restore from a backup. Everytime I restore from backup I have issues.
My biggest complaint with the N9 at the moment is the weight. It is significantly heavier than the N7.
mindhead1 said:
Just picked up a white 32GB N9 from Amazon Warehouse for $250. With all the unfavorable reviews I was going to pass on the N9 after owning N4, N5, & N7. Couldn't justify the $479 price. Especially when my N7 runs great with lollipop.
At $250 the N9 is a good value. After the 5.01 update and a factory reset, the device is performing well. Just a word of advice when setting up the device, set it up as new and don't restore from a backup. Everytime I restore from backup I have issues.
My biggest complaint with the N9 at the moment is the weight. It is significantly heavier than the N7.
Click to expand...
Click to collapse
I doubt it's "heavy". It weighs roughly the same as the iPad Air 2. Also what condition did amazon list for yours? I'm worried about whether the screens are all clawed up.
Sent From Capsule Corp.
Just nabbed a white 32 GB from the warehouse! Killer deal for pretty much brand new out of box! Only issue was damage to the actual box which doesn't matter at all. Tablet and accesories were pretty much brand new. Little to no backlight bleed and they hardware keys stick out and are super responsive.
Ace42 said:
I doubt it's "heavy". It weighs roughly the same as the iPad Air 2. Also what condition did amazon list for yours? I'm worried about whether the screens are all clawed up.
Sent From Capsule Corp.
Click to expand...
Click to collapse
The N9 is heavy relative to the N7. The N9 is not going to be something you'll want to hold in 1 hand for an extended period of time.
Amazon listed my N9 in very good condition. The box it came in was banged up and it looks like the device had been used before, but physically the N9 is in perfect condition.
zetsumeikuro said:
Just nabbed a white 32 GB from the warehouse! Killer deal for pretty much brand new out of box! Only issue was damage to the actual box which doesn't matter at all. Tablet and accesories were pretty much brand new. Little to no backlight bleed and they hardware keys stick out and are super responsive.
Click to expand...
Click to collapse
this is good to know... the one i ordered should be here tomorrow. I got the "like new" condition one..
mindhead1 said:
The N9 is heavy relative to the N7. The N9 is not going to be something you'll want to hold in 1 hand for an extended period of time.
Amazon listed my N9 in very good condition. The box it came in was banged up and it looks like the device had been used before, but physically the N9 is in perfect condition.
Click to expand...
Click to collapse
Hopefully I'll have luck with the very good, except it lists cosmetic damage & I don't know whether that means scratches or light bleeding.
Sent From Capsule Corp.
Ace42 said:
Also what condition did amazon list for yours? I'm worried about whether the screens are all clawed up.
Click to expand...
Click to collapse
I ordered a 32GB N9 in "like new" condition from Amazon Warehouse last week. It was not what I would consider to be "like new." It didn't come with the original charging cable, and had a small nick on the screen. It worked flawlessly, but I sent it back and got another one.
This second "like new" N9 is in perfect physical condition, but I'm having several problems: The auto-wake/auto-sleep doesn't work with the case (the case worked great on the other N9), and now I'm discovering auto-rotation issues. I'm going to factory reset it again (this is the third time) to see if it helps. I may end up sending this back as well, even though it's a great deal.
My like new white 16gb is in mint condition. But I see why it was returned. There's a dead pixel far on right side. I might just keep it thou. Loving it so far.
NJ_RAMS_FAN said:
My like new white 16gb is in mint condition. But I see why it was returned. There's a dead pixel far on right side. I might just keep it thou. Loving it so far.
Click to expand...
Click to collapse
I had what appeared to be dead pixels but I lucked out and they were just stuck! My box was all dirty like it got dragged or something but the tablet is in mint. I got lucky and got the revised version too! Hardware keys are pronounced and I have next to no back-light bleed as well :good:. For this price I hit the damn jackpot for once! Edit: derp repeated myself oh well.
zetsumeikuro said:
I had what appeared to be dead pixels but I lucked out and they were just stuck! My box was all dirty like it got dragged or something but the tablet is in mint. I got lucky and got the revised version too! Hardware keys are pronounced and I have next to no back-light bleed as well :good:. For this price I hit the damn jackpot for once! Edit: derp repeated myself oh well.
Click to expand...
Click to collapse
Yes. The box was all dirty. Strange. The tablet itself is mint. Buttons are good. Some light bleed but tolerable. I'm not even sure if its a dead pixel. Looks more like piece of dirt stuck inside. Actually. I think it is a piece of dirt. I did a screenshot and it doesn't appear there. Hopefully it moves towards the edge more and more.
TJGEsq said:
I ordered a 32GB N9 in "like new" condition from Amazon Warehouse last week. It was not what I would consider to be "like new." It didn't come with the original charging cable, and had a small nick on the screen. It worked flawlessly, but I sent it back and got another one.
This second "like new" N9 is in perfect physical condition, but I'm having several problems: The auto-wake/auto-sleep doesn't work with the case (the case worked great on the other N9), and now I'm discovering auto-rotation issues. I'm going to factory reset it again (this is the third time) to see if it helps. I may end up sending this back as well, even though it's a great deal.
Click to expand...
Click to collapse
I had to send back the second one and order it again. Fortunately, the third time was a charm. The third one is in mint condition, no light bleed, perfect volume rocker, etc. The only "issue" is that it didn't come with the little Nexus 9 booklet. I'd rather have the $169 dollars that I saved than the booklet, so it's a huge win!
Next time a tablet comes out that I want, I'll be sure to wait before I buy the LTE versoin b/c after seeing prices of the used WiFi version of the Nexus 9 go so cheap. I'm just like damn this is BS haha.

Is lightbleed still a problem?

So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I suggest you to wait. As far as I know it's a matter of luck of getting a device with none of the known defects. Older and younger builds do have defects.
Sent from my Nexus 9
Although I brought my mine in December, I guess I got a crappy unit
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
Light bleed
Click to expand...
Click to collapse
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Terrible battery life ( Max of 5 hours SOC )
Click to expand...
Click to collapse
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
crappy buttons on the side
Click to expand...
Click to collapse
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
The back creaks slightly
Click to expand...
Click to collapse
So quit twisting it.
Is it worth returning or do you think I'll get the same issues again or maybe worse?
Click to expand...
Click to collapse
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
I did return it and got a decent unit
J
Sent from my Nexus 9 using XDA Free mobile app
doitright said:
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
So quit twisting it.
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
Click to expand...
Click to collapse
Are you ****ing kidding me here? Ya let's let ALL these issues go, so the NEXT tablet that comes out is an even bigger piece of **** with more problems because people like you let them get away with it.
Let me ask you this, should we accept ALL light bleed as OK no matter how bad, or is there a cutoff at some point where its no longer acceptable? Right off the bat I'll tell you youre wrong because they don't ALL do it. I just returned a nexus 9 that had next to 0 light bleed. I've never, not once in my life exchanged a device for any reason. Never. But im on my 4th nexus 9, 2 of which had almost no light bleed at all. My last ones screen flickered so bad and the speakers froze and cut in and out so much I couldn't deal with it anymore, which was number 2 nexus 9. Open the new one tonight in the parking lot and boot it. Horrendous lightbleed and volume buttons that were literally ****ing recessed into the frame. I don't know about you, but I'm not a god damn woman so I don't have fingernails to reach a recessed button, and I for damn sure ain't carrying around a ****ing paperclip to adjust the volume on a tablet. So I exchange it. Get nexus 9 #4. Buttons stick out of frame perfectly. Completely different from the one i just had in my hands. But that's not a quality control issue to you. I should have kept the one that had unpressable volume buttons so you won't have to pay more for your next tablet. Too ****ing bad buddy. I'll return EVERY single piece of **** I get, and GLADY pay more for the next version if I don't need a paper clip to adjust the volume, Dramamine for the constant screen flicker, and a speaker that actually plays sound.
Yes or no is this acceptable light bleed?
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
Click to expand...
Click to collapse
I've got the same thing. Plus, the microphone seems to have issues (sensitivity is so low, that it won't hear any "okay google" unless i really scream at it, for instance)! I would return it, but i am too afraid i might get an even worse unit.
Turns out HTC and Google really messed everything up with this one. I guess i was lucky to end up with a yellow-tinted Nexus 9 because, according to all people's reports, that might just be the best hardware version of it! With that in mind, I've never been so unsatisfied about a purchase before. I've always accepted some minor issues as i don't believe there are perfect devices, but i've never heard about so many different and major issues, especially for a tablet of this price. Not even to mention about the software issues, so far. This is just rediculous!
Huh ...
My new Sand model arrived with no issues out of the box ... excellent build quality, no issues with colors in the screen, and no bleeding backlight.
Where are y'all buying these things with all these issues?
I ordered mine directly off the play store.
I bought mine from Expansys (Europe). It's a pretty late batch (HTC4CC, which I think means December) therefore no back bending, no deep volume buttons and normal lightbleed for an LCD. But the fact that there are still issues and the quality of such an expensive tablet is questionable enough to make you stick with a yellowish screen, is really depressing. Anyway, I am really glad yours is perfect and I hope next batches manage to be as good as this tablet should be, but that doesn't change the fact that HTC and Google really dropped the ball on this one.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Click to collapse
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
doitright said:
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
Click to expand...
Click to collapse
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Im a member here to gain knowledge and help people when i can. I have enough devices to damn near fill a small bathtub, and theyre all the the same ones i bought day one never exchanged. In case you werent aware, most of us here are not ****ing retards and know lcds will have a SMALL amount of light bleed.. This is not a small amount, its an unacceptable amount. If You think I'm suddenly trying make **** up or make unwarranted complaints about a screen for no reason, you're flat out wrong.
For someone with the name doitright, you for damn sure aren't holding HTC to that standard.
So if take a picture of all my older tablets next to the nexus 9, they should all basically look the same then correct? By your logic they should all look similiar(according to you, this is a normal, acceptable amount that should be exhibited by all of my older tablets- including 2 nexus 7's) and the nexus 9 should look no worse than the rest correct? 100$ says they don't. Willing to put your money where your mouth is?
di11igaf said:
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
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Click to collapse
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
doitright said:
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
Click to expand...
Click to collapse
Are you a ****ing moron? Let's try reading shall we?
1) I just said in the post you quoted I've NEVER in my life exchanged or returned any devices out of literally dozens. Obviously besides the nexus 9, but since you don't seem to fully read my previous comments in this thread I feel I need to point this out.
2) I haven't warrantied ONE nexus 9. I bought mine from best buy after launch and had until Jan 15 to exchange. So I did. If you actually READ my posts you'll see each one was returned for multiple issues, light bleed being at the back of my list of issues that concern me.
Would you keep a device that had speakers that didn't work? Yes or no? Would you keep a device that had volume buttons LITERALLY recessed inside the frame, making them completely unable to be pressed? Yes or no? Light bleed just happened to be another issue to top these major defects off.
So, since all these problems HAVE been noted in this thread, in fact I'm pretty sure they were in posts you quoted me on, you're telling me non-working speakers and unpressable buttons are both imaginary and within design specs?
Throw horrendous light bleed on top for icing on the cake.

Should I open my Office Depot white nexus 9

It has build date Nov 22, 2014 (HT4BN) This should be one of the newer builds, right?
But I'm also worried about light bleed and if Office Depot will allow me to return it. They claim to have a 100% satisfaction guarantee but I've never tried to use it.
I bought it in the recent online sale. But I'm concerned about getting involved in this light bleed mess.
why buy if you're not gonna open it. if it's 100% satisfaction then just return if you don't like it. no questions, nothing. if they ask why you don't need to answer or just say you're not satisfied. i've never had problems returning stuff.. except to bestbuy when they blacklisted me (but there's work arounds for that, lol).
I bought it on a whim, and then started over thinking it. Opening it now!
What the the hell did you do to get blacklisted? Hahaha
I can already see the light bleed in the lower left corner while it's installing upgrades. LOL
rumatt said:
I can already see the light bleed in the lower left corner while it's installing upgrades. LOL
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Click to collapse
Yeah, that's exactly where I get the worst light bleed too. I also have a white N9 16GB that I ordered from Amazon Dec. 12 2014, S/N HT4BB. Mine also has the button problem.
BTW - where do you find the build date? I don't see it on the box or the tablet.
Sent from my Nexus 9
enriquejones666 said:
Yeah, that's exactly where I get the worst light bleed too. I also have a white N9 16GB that I ordered from Amazon Dec. 12 2014, S/N HT4BB. Mine also has the button problem.
BTW - where do you find the build date? I don't see it on the box or the tablet.
Sent from my Nexus 9
Click to expand...
Click to collapse
I used these directions https://www.reddit.com/r/Nexus9/comments/2nsqse/how_to_figure_out_when_htc_made_your_nexus_9/
rumatt said:
I used these directions https://www.reddit.com/r/Nexus9/comments/2nsqse/how_to_figure_out_when_htc_made_your_nexus_9/
Click to expand...
Click to collapse
I've seen brand new N9's, including sand, that have recessed buttons and some "light bleed", and I've seen old ones that are nearly perfect. I've determined that there is no such thing as a magic date after which all Nexus 9's are flawless. I personally have a white 32gb from the first few weeks of production and it's nearly perfect. The volume up is a little more recessed than I'd like, but it works perfectly fine. The only time I can see this light bleed is during a reboot before the screen dims, or when installing updates when the screen is brighter than the max brightness with the OS booted up. I never notice it during regular use. My advice would be open the thing and love it. Cause it's an awesome tablet, even with it's quirks!
GibsonSGJ said:
I've seen brand new N9's, including sand, that have recessed buttons and some "light bleed", and I've seen old ones that are nearly perfect. I've determined that there is no such thing as a magic date after which all Nexus 9's are flawless. I personally have a white 32gb from the first few weeks of production and it's nearly perfect. The volume up is a little more recessed than I'd like, but it works perfectly fine. The only time I can see this light bleed is during a reboot before the screen dims, or when installing updates when the screen is brighter than the max brightness with the OS booted up. I never notice it during regular use. My advice would be open the thing and love it. Cause it's an awesome tablet, even with it's quirks!
Click to expand...
Click to collapse
I completely agree. If you have lightbleed that is TOO much to handle, you really shouldnt have too much difficulty returning it. Lots of people had issues, they are expecting it by now.
Uh, you bought it to use it.... you should probably open it... I'm not sure what the alternative is for you.

Nexus 6P weak chassis confirmed.

http://imgur.com/a/Py5Hq
Tl;Dr version:
Bought 6P for wife. Fitted a google folio case. Phone fell off table (like 3 feet) onto a lino floor. Screen and case unmarked, but chassis warped (can see silver stress webs near power button) and is stuck in boot loop.
Can't say I would recommend this phone. Build quality is miserable. Bitterly disappointed in it.
glad screen saved
Sent from my N901C using Tapatalk 2
adeelraj said:
glad screen saved
Sent from my N901C using Tapatalk 2
Click to expand...
Click to collapse
A screen isn't much good when the warped chassis is holding down the power button.
:crying:
This ain't good at all. Sad story, I imagine we will hear more of those. Hopefully Google will accept rma because this will happen to more, and careful, people.
Skickat från min E5823 via Tapatalk
They initially refused - but agreed to escalate it when I mentioned SoGA. Gawd bless our consumer-friendly laws.
IF that fails I'll claim on our insurance, but honestly I want googz to take the hit here. Shipping a flagship which warps when dropped is not acceptable.
Simply lower grade, cheaper Aluminums been used.
Sent from my Nexus 6P using Tapatalk
I don't know..? Clearly the phone took a fall, and looks like it hit the edge of something in a very unlucky spot. I don't see this as a weak chassis, nor do I see it as Google's fault. I don't understand how Google made you drop your phone? I also don't understand why you think Google should take the hit? That's pure nonsense if you ask me. That's like me hitting a mailbox with my new car, and putting a dent in my fender. Am I supposed to rush to the dealer, and say hey... fix my fender because you guys made it too weak! Oh, and you guys need to take the hit! C'mon man, they would just laugh in my face!
I'm sorry that your phone got messed up, I really am. I do think its 100% your fault though. I also think that we can very well see that same kind of damage on just about every phone in today's market given the same circumstance. If Google takes the hit, lucky for you, but if they don't, they'll be doing the right thing IMHO.
Good luck.
Should of had a case. I would agree with WilliamStern. Aluminum is not a strong metal and especially since its on a phone, its going to be thin.
SupahSpankeh said:
http://imgur.com/a/Py5Hq
Tl;Dr version:
Bought 6P for wife. Fitted a google folio case. Phone fell off table (like 3 feet) onto a lino floor. Screen and case unmarked, but chassis warped (can see silver stress webs near power button) and is stuck in boot loop.
Can't say I would recommend this phone. Build quality is miserable. Bitterly disappointed in it.
Click to expand...
Click to collapse
where is the problem here? every device gets a ding or a scuff when dropped from 3 feet.
anglerstock said:
where is the problem here? every device gets a ding or a scuff when dropped from 3 feet.
Click to expand...
Click to collapse
There's a warp at the power button there if you look closely.
OP is really unlucky but i think that this is really unacceptable as well, i'm not a fan of iphone but have to say i don't think it will happen to my gf's iphone 6s.
Currently waiting for my 6P to ship over so i really hope i don't get a weak phone that will bend/break just from normal usage and unfortunate drops.
To summarise:
1) not a ding. Was dropped on flat surface. No corners or edges present.
2) was in a case. Google supplied folio case.
3) chassis has warped at the point where the power button sits. Stress fractures visible as silver lines in aluminium. Not a cosmetic issue; power button is forced in.
WilliamStern said:
I don't know..? Clearly the phone took a fall, and looks like it hit the edge of something in a very unlucky spot. I don't see this as a weak chassis, nor do I see it as Google's fault. I don't understand how Google made you drop your phone? I also don't understand why you think Google should take the hit? That's pure nonsense if you ask me. That's like me hitting a mailbox with my new car, and putting a dent in my fender. Am I supposed to rush to the dealer, and say hey... fix my fender because you guys made it too weak! Oh, and you guys need to take the hit! C'mon man, they would just laugh in my face!
I'm sorry that your phone got messed up, I really am. I do think its 100% your fault though. I also think that we can very well see that same kind of damage on just about every phone in today's market given the same circumstance. If Google takes the hit, lucky for you, but if they don't, they'll be doing the right thing IMHO.
Good luck.
Click to expand...
Click to collapse
It hit a flat, soft floor from 3 feet up while in a google case, and it warped to the point that the power button is stuck in.
If that sounds like a satisfactory product to you, fair enough. Everyone is entitled to their opinion.
I think the more important thing here is that he dropped his phone and now it is stuck in a bootloop. Did you try Odin or any other service?
Sent from my Nexus 6P using Tapatalk
Rainstalk said:
I think the more important thing here is that he dropped his phone and now it is stuck in a bootloop. Did you try Odin or any other service?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
The important thing is: a) it's a nexus not a Samsung b) it's a hardware fault
Sent from my Nexus 6P using Tapatalk
---------- Post added at 01:41 PM ---------- Previous post was at 01:33 PM ----------
I just watched this drop test video https://m.youtube.com/watch and it kinda looks like you might have got a lemon. I too dropped mine from approx 3ft on to a similar surface, mine was in an adopted case and the phone was just fine. Those kind of hard shell cases don't offer much shock protection.
Sent from my Nexus 6P using Tapatalk
SupahSpankeh said:
It hit a flat, soft floor from 3 feet up while in a google case, and it warped to the point that the power button is stuck in.
If that sounds like a satisfactory product to you, fair enough. Everyone is entitled to their opinion.
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Click to collapse
I guess I'm surprised that you're getting grief from people about being disappointed in the inability of the N6P to take a shot. Of course we should do our best to avoid drops, dings, smashes, etc. But they are a fact of life and a good design is capable of taking "some" abuse. LG even has a commercial running right now showing one of their naked phones being dropped off a table with no damage. I am so careful with my phones that I am ALWAYS able to sell my old devices on eBay and get top dollar because they are in mint condition. In fact, I just got $100 for my old Nexus 4. But that doesn't mean I haven't had accidents. My Nexus 5 took a fall onto a tile floor, hit on the side and skidded across the floor - not a mark on it and 100% functional (yes, it was in a standard case and not some bubble wrap behemoth). I also would expect a new "flagship" to do the same.
tokenbest said:
There's a warp at the power button there if you look closely.
OP is really unlucky but i think that this is really unacceptable as well, i'm not a fan of iphone but have to say i don't think it will happen to my gf's iphone 6s.
Currently waiting for my 6P to ship over so i really hope i don't get a weak phone that will bend/break just from normal usage and unfortunate drops.
Click to expand...
Click to collapse
Yeah I saw it and it looks like that's the point of impact with the floor or no?
That's why plastic is fantastic! Plastic can take a lot of abuse. I'm still struggling in making a decision which one to get 5X or 6P, battery life is important to me and i'd like an AMOLED over LCD but can compromise. But so far, if you have a look at 5X forum - they have no quality issues, in comparison with this forum where every second thread is something wrong with the build quality. Battery life also seems to be quite similar, especially after disabling encryption on 5X, although 6P would always have 30min - 1hour more SOT than 5X... Do i wait till xmas and see of 6P issues will be resolved or get a 5X as i've been rocking Nexus 5 with a smashed screen for the last 6 months waiting for new Nexuses to come out...
I am almost grateful for the delay on my graphite if this has been part of the production issue....
Jygar said:
I am almost grateful for the delay on my graphite if this has been part of the production issue....
Click to expand...
Click to collapse
I highly doubt it's a production issue. More likely it's because cheaper aluminium is being used and that part is the thinnest part of the side on the phone. Huawei /Google aren't going to suddenly use a higher spec Alu, we'll just have to live with it.
Sent from my Nexus 6P using Tapatalk
I am guessing Google knew, hence the Nexus Protect option that suddenly materialized for this Nexus launch. I have been told that there are "production issues" (not sure if this is actually why..) when calling and inquiring about my missed ship/delivery dates for my PREORDER.
Sent from another Nexus..
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