Related
Hi there; Could do with some help please I seem to have a series issue with my Samsung Galaxy S2 today. It started this morning; I noticed the screen was randomly turning on; for no reason what so ever. It only does it when the phone isn't charging, if the data cable or the charger is plugged in; it doesn't do it.
Its on version KE7. I have tried a factory reset, and that hasn't sorted the issue. Therefore I seemed to think it was a hardware fault, however with it not being an issue when plugged in I wondered why it might be doing it.
Tap to speak also kept coming up for no apparent reason, I say kept coming up, doesn't happen all the time, but did come up about 6 times today, when I hadn't pressed anything, which would suggest the bottom centre button could be stuck or sticky, however that seems fine; and its not been near any moisture and has been a hot day.
The phone has not ever been rooted; so no issues there.
The phone battery dies very quickly within about 4 hours with the screen turning on all the time; and the phone will randomly freeze up completely, and I have to remove the battery to reset the phone.
Anybody got any ideas? Really could do with some help
Thanks
Rich
Update: It is plugged in charging now; and the MTP Application has come up; like the data cable is plugged in. That seems very odd to me...
Don't be afraid to send it back. These things aren't cheap even if you're paying through your contact, you're entitled to get what you paid for.
Your specific issues may be down to more than one thing. My screen lights up when I've read my gmail on a different device and it needs to clear the notification. Nothing too worrying about that. The other stuff does sound like some sort of shorting though and people have been given replacements for less serious issues.
I'm tempted to get mine swapped because the wifi often won't pick up an IP address and the gps won't get a fix if the phone gets too hot. Relatively minor compared to your issues.
Sent from my GT-I9100 using XDA App
Yeah I think its going to have to, I've tried playing about with settings, giving it time to cool down; pretty much everything I can think of, I really can't think what it could be, it seems to be many issues rather than just one, with it only being a month old, I expected slightly more.
Love the phone, did brilliantly yesterday; used it for lots of things; then today it just suddenly went, took it of charge, and it played up the whole way through.
Given up with it now, will take it back and see if I can get it fixed, I have 24 month warrenty with my contract.
Thanks
Put your original firmware back on if you can before attempting a warranty claim .
jje
Has anyone else had any problems similar to the below? I've had my phone for about 6 weeks and its been fine apart from the standard issues others are having, it''s not rooted and apart from maybe 10 apps installed is as it arrived.
Today I noticed it was exceptionally warm in my pocket (Top shirt pocket not trouser) to the point where I was getting worried, when I checked the screen it had used about 50% battery in less than 2 hours! So I checked what was rinsing the battery and it reported Android OS, the screen and phone idle all as top players.
I decided to reboot to see if that stopped it getting hot, still the same used another 25% battery in 30 minutes. Shut down took battery out rebooted still draining the battery and getting hot.
At this point the strange behavior started when the phone rebooted it said I had 5 missed calls and a text message. Checked missed calls non there, tried to read text message and it wasn't there but the notification was still at the top so I accessed the message from there and replied. Went back to message inbox still no message locked screen and still reports 5 missed calls that are not in the call log!!!!
Battery has now died and it's only been on a few hours!
The getting hot thing has worried me more than anything as the phone wasn't doing anything......anyone got any ideas please?
Restore factory settings or use the pc suite to repair the phone.
Sent from my GT-I9100 using xda premium
yeah, i experience it too... n my phone goes crazy, constantly vibrates.. back key n menu key also go crazy.. they activate automatically..
have a look at this...
http://talk.sonyericsson.com/message/111285#111285
I also had a battery problem. It was the facebook application that caused the trouble. I deleted all the facebook's data, and today I have no more problem
Thank you for all your replies, I tried resetting the phone settings and that made no difference at all so I did a factory reset...........just spent the last few hours re-installing everything and setting everything up .
The battery performance has gone back to normal but I think the phone is definately running hotter than it was, I can actually feel it in my shirt pocket now whereas before I could just feel the weight of it.
Total newbie question I know but now the phone seems to be running normally again is there a way to back it up exactly as it is? I.e. keeping all my K9 mail settings, installed apps etc etc, it's taken hours to put it all back and I don't fancy doing it again.
Land Rover Defender said:
Thank you for all your replies, I tried resetting the phone settings and that made no difference at all so I did a factory reset...........just spent the last few hours re-installing everything and setting everything up .
The battery performance has gone back to normal but I think the phone is definately running hotter than it was, I can actually feel it in my shirt pocket now whereas before I could just feel the weight of it.
Total newbie question I know but now the phone seems to be running normally again is there a way to back it up exactly as it is? I.e. keeping all my K9 mail settings, installed apps etc etc, it's taken hours to put it all back and I don't fancy doing it again.
Click to expand...
Click to collapse
Try using mybackup pro.
Sent from my SK17i using xda premium
i think this have been fixed by a Touchpad Calibration update by service centers since late last month.
anyone can confirm this? i am about to get a 'grey market' phone that have the exact same problem. if the calibration will have it fixed, then i'm going to get it for sure
yea u can even install astro file manager from android market which helps keeping your application ..
Not much activity here eh?
I just want to find out if the touch screen unresponsiveness, overheating, and crazy menu/back button behavior has been resolved by the touchpad calibration done by SE service centers? Is there a way we can resolve, or update the touchpad drivers ourselves?
Thanks in advance!
Sent from my U20i using XDA App
This started earlier in the week. I think I loaded the Free Monopoly, Contract killer and Text Plus in the morning when it started. I'm thinking this was Tuesday or Wednesday morning after Christmas.
At the Time I immediately killed and uninstalled all three of the recent app additions. This did not appear to resolve the issue.
Symptoms
Screen would not remain off for more than a few minutes without turning itself back on again. Full screen wakes.
Occasionally and without warning the phone would completely turn itself off, requiring the very long power button press to turn on again (was a full power-down).
Since this has started I decided to upgrade to the latest unamed rom.
This does not appear to have helped anything, although the frequency may have been reduced. I don't think this is related to the ROM since the issue survived the factory reset / wipe / rom change.
Questions
Are there any internal logs that may help to point me in the right direction?
If so, where / how can I view them?
I'm seeing a RILJ dialer something under Partial wakelocks in BBS.
I see this as [p]_RILJ under Kernal wakelocks as well. Any Idea what this is?
I admit, I was getting a bit silly with the quantity of Apps I had loaded and still running well at the time. Amazed the phone was still going very strong with no issues at all. I'm trimming this back on the new rom.
Any help would be greatly appreciated.
Random Illumination Wakes and sleep crashes.
Still trying to nail this down.
Additional observations.
Timing appears to be random.
When I say the screen wakes up, I'm mean illuminating.
The wakes appear almost as often as the power off freeze. What I mean is the quantity of complete power off's is similar to the screen wakes.
It's very possible that the same event may be causing both the screen wake and the hard starts. Neither issue occured prior to this the starting of both events.
I have occasionally seen the "Driving Mode" steering wheel icon pop-up, while unplugged. I've not connected this phone to any kind driving interface as of yet, so this is a surpriseds.
Today I had additional issues with extremely heavy battery drain in a short period of time. I had incorrectly added 2650mA under battery capacity beneath Calibration tab of "Battery Monitor Widget Pro".
Still looking for help finding and viewing any error logs on the device.
Does anyone know of some basic error log files on the device?
Again, all help is greatly appreciated.
Under Recent unamed ROM but I do not believe the ROM is the issue.
iqak said:
Still trying to nail this down.
Additional observations.
Timing appears to be random.
When I say the screen wakes up, I'm mean illuminating.
The wakes appear almost as often as the power off freeze. What I mean is the quantity of complete power off's is similar to the screen wakes.
It's very possible that the same event may be causing both the screen wake and the hard starts. Neither issue occured prior to this the starting of both events.
I have occasionally seen the "Driving Mode" steering wheel icon pop-up, while unplugged. I've not connected this phone to any kind driving interface as of yet, so this is a surpriseds.
Today I had additional issues with extremely heavy battery drain in a short period of time. I had incorrectly added 2650mA under battery capacity beneath Calibration tab of "Battery Monitor Widget Pro".
Still looking for help finding and viewing any error logs on the device.
Does anyone know of some basic error log files on the device?
Again, all help is greatly appreciated.
Under Recent unamed ROM but I do not believe the ROM is the issue.
Click to expand...
Click to collapse
These random screen wakes, particularly with the car mode activations, are what I was seeing when my usb port on the device failed. there are several threads in the general and QA forums regarding usb failures, you might want to dig around in there to see if other behavior is similar. I think one poster mentioned cleaning out the USB port with alcohol and a small paint brush. I had tried doing the same with canned air, but that did not help me. I ended up with a warranty replacement device.
Sent from my SGH-I777 using XDA App
I think you may be onto something.
Since the event I am also having issues connecting up to my Win7 Pc.
On the morning of the event, I remember a brief weirdness to the charging indication. I think it said it was charging when it wasn't or vice versa.
So now the question becomes.
What do I need to do before an exchange?
Purchased from Best Buy on US Launch day without extended warranty.
Do I still have a warranty?
Can I go to the AT&T store in Sacramento?
I think you may be onto something.
Since the event I am also having issues connecting up to my Win7 Pc.
On the morning of the event, I remember a brief weirdness to the charging indication. I think it said it was charging when it wasn't or vice versa.
So now the question becomes.
What do I need to do before an exchange?
Purchased from Best Buy on US Launch day without extended warranty.
Do I still have a warranty?
Can I go to the AT&T store in Sacramento?
Your phone has a 1 year hardware warranty. Talk to Best Buy, and force them to give you a replacement. I did that with AT&T, not putting it on the phone insurance, but the phone's warranty that came with it, for free.
Backup your apps using a tool like ROM Toolbox from the market (it's my favorite). When you restore your phone, all apps that AREN'T sideloaded will come back with the last Google Sync you made, so sync now. If you're sure, 100% that it's hardware and not software, make a backup via CWM and ignore all previous instructions, but if you're like me, you'll want a fresh restart with the ability to axe all the apps you don't use on a clean ROM.
When backing up all non-sideloaded apps, Google does it for you, use a backup program from the market to ONLY backup your sideloaded apps.
HUGE ADDENDUM:
READ THIS. Alright, before taking it back to Best Buy, flash Entropy's "Back To Stock" ROM and kernel. If you don't, you're done. Warranty voided. If they are intelligent and check the flashcounter, and see you tripped it, but you're on a stock ROM, you can talk your way outta it. Try thinking of something before you go in. The excuse I will use if ever needed is I was clueless about why my phone was ****ing up, so my friend who said he could fix it took my phone for a day and temporarily fixed it, and it worked alright for a couple days before the issue came back. So you can claim ignorance IF NEEDED, but most of the time they don't check. Just be sure to have an answer for if they do.
Sent from my SAMSUNG-SGH-I777 using xda premium
I do have a jig and I do not have the Exclamation Icon.
However my boot animation is no longer stock and I have not been able to read the flash counter. The Power-off, Hold volumes and plug USB thing is not working for me.
To date, I have not caught anything in software to cause this.
Getting myself ready, Thanks a million.
iqak said:
I do have a jig and I do not have the Exclamation Icon.
However my boot animation is no longer stock and I have not been able to read the flash counter. The Power-off, Hold volumes and plug USB thing is not working for me.
To date, I have not caught anything in software to cause this.
Getting myself ready, Thanks a million.
Click to expand...
Click to collapse
As long as you used a root method that should not have increased the counter, I think you can mobile Odin back to stock unrooted to prep for warranty return.
Sent from my SGH-I777 using XDA App
Shot back to this ROM
Kernel + cache + rooted UCKK6 system package: http://www.multiupload.com/NYL3XT51Y0
Feels like olden times.....Naked in front of the Gym class.
Beyond Best Buys 30 Days so had to go to the AT&T Service center.
They grilled me, checked, wiped, reflashed, yada-yada-yada.
Gave me the could be an app shpeel, did you use a car charger questions etc.
Long story short....
They want to try a new battery 1st.
So, news years eve overnight, maybe by Monday.
I admit this could be a possibility because I have had the battery lose a large amount of capacity in a short amount of time one the order of Full to Dead in 2-3 hours. This has occurred to me on maybe three or four occasions since launch day. Phone got warm to hot at the same time. This usually included a hard kill power off. Nice big gap / drop in battery stats.
Is there any way the phone would get a charging indication yet not charge?
Like if the USB port got wonked or crossed with something?
Additional Weirdness:
I have had the phone freeze up on me, picture turn weird as it gradually whitened to full white screen only.
No response from the keys or screen with the exception of a long power button press to recover. This occurred a few times since the original event (maybe 3) with the last one happening while plugging it back in for some juice for the return today.
Keeping this up to date in case others run across the same funkyness.
iqak said:
Shot back to this ROM
Kernel + cache + rooted UCKK6 system package: http://www.multiupload.com/NYL3XT51Y0
Feels like olden times.....Naked in front of the Gym class.
Beyond Best Buys 30 Days so had to go to the AT&T Service center.
They grilled me, checked, wiped, reflashed, yada-yada-yada.
Gave me the could be an app shpeel, did you use a car charger questions etc.
Long story short....
They want to try a new battery 1st.
So, news years eve overnight, maybe by Monday.
I admit this could be a possibility because I have had the battery lose a large amount of capacity in a short amount of time one the order of Full to Dead in 2-3 hours. This has occurred to me on maybe three or four occasions since launch day. Phone got warm to hot at the same time. This usually included a hard kill power off. Nice big gap / drop in battery stats.
Is there any way the phone would get a charging indication yet not charge?
Like if the USB port got wonked or crossed with something?
Additional Weirdness:
I have had the phone freeze up on me, picture turn weird as it gradually whitened to full white screen only.
No response from the keys or screen with the exception of a long power button press to recover. This occurred a few times since the original event (maybe 3) with the last one happening while plugging it back in for some juice for the return today.
Keeping this up to date in case others run across the same funkyness.
Click to expand...
Click to collapse
I got the "try a different battery" story too. Conveniently my wife also has the I777 as well, so tried hers. No joy for me. After that, rma was approved. Good luck!
Sent from my SGH-I777 using XDA App
It ain't the battery man. The symptoms you described fit perfectly with a fried micro usb port.
If you haven't set the flashcounter off, and your phone has the AT&T boot logo, then you're good to go as far as exchanging it goes. DO IT UNDER WARRANTY AND NOT INSURANCE. This is the **** quality of the usb connecter, not user caused.
Sent from my SAMSUNG-SGH-I777 using xda premium
I doubt it too, since the original event involved the AM unplugging from the charger. I always check the Next Amazon app, 1st thing.
I can honestly say that:
The phone has absolutely never been dropped.
The USB cable nor port has never been stressed, tweaked nor twisted.
Never used the phone with the cable attached.
Neither the phone nor the Taurus gunmetal case have a single scratch.
The phone has never been close to water, save for the obligatory post shower, AM, moist towel screen wipe (ok.... too much info).
I think I had 137 apps on this thing until the 1st event last week. In those original two months I've had maybe 5 force closes or other events. The force is definitely strong in this one!
I hope they forget the "new" battery when the time comes for the full swap?
As always, thanks for everyones help. I'll post this through beyond conclusion for the rest of us.
Definitely the USB port is screwed. I'm on my third phone cuz of this issue. First guy at best buy said it was probably because I wasn't using stock launcher. Whatever. Second replacement was easier, just a young girl who never even looked at my phone, and just gave me a new one. I did go to a different best buy second time to avoid possibly getting another phone from a bad batch. I've posted on other threads on this issue about the fact that this problem might be caused by the lack of a cover over the USB port. Maybe i'm wrong, but it seems to easy for junk to get in there. If you can't flash back to stock via computer, you can try mobile Odin, however I ended up soft bricking my phone trying to run the stock Odin one click via drop box through mobile Odin. Don't know if file didn't completely DL through drop box, but I couldn't fix soft brick since I couldn't connect phone to comp using the USB port. Long story short, my advice, flash stock while you still can, and keep it that way cuz the problem most likely won't go away.
Sent from my SAMSUNG-SGH-I777 using XDA App
Additional info:
I performed a factory data reset (from the settings screen) prior to re-loading the unbrick/return to stock ROM. Also wiped all three memory areas prior to the rom.
Last night the Driving mode Icon and V-Lingo kept popping back up as if I were connected to a car adapter. I have no use for either as I have no car adapter yet (was at home). No cable was attached at the time and the phone was sleeping. This occurred a half dozen times or so.
I also randomly receive the USB connected icon despite having nothing connected to the phone. Says MTP-Initialization.
Odin 3 worked yesterday without any issue. Droid explorer also appears to work but Kies has refused to connect since the event, even with the New years update. The Win7 pc randomly recognizes the phone. Sometimes it's ok, but mostly it does not show up at all with the pc saying "USB device not recognized...".
With USB Debugging turned on, Kies says:
"Reconnect the device in Samsung Kies (PC Studio) mode.Current mode not supported by Kies."
I switched USB debugging off 1st thing this morning and it looks like Kies USB is working ok now.
Kies Air works like a champ.
Still think the USB Port is dorked. Probably the USB controller chip as I don't think I have any physical looseness. I really wish USB connectors were longer and deeper with screwed attachments to the motherboard in addition to the soldering.
Correct me if I am wrong here, but I thought that the "Driving / V-Lingo Mode" is Hardware triggered and it is not possible to trigger this mode with any software. At least that is the impression I got by reading the car cable connection cable discussions.
More fuel for the bad USB port fire?
Since the multiple wipes and return to stock, I do not think I've had an event from sleeping to hard crash / reboot required.
Still having wake-ups and spurious driving mode activation's both plugged in and unplugged. This may or may not be accompanied by the V-Lingo, terms prompt.
Prior to going back when the replacement battery fails to improve things....
Can I kill / Delete everything on the phones internal SD memory?
Not thinking,.. I still had the Titanium Backup directory along with Clockwork Mod etc. still on the phone when I brought the phone to the service center. Had they checked the phone directory, I could have lost warranty, etc.
Any other directories I should look for?
Just Realized I had not stated my Hardware Level.
Model: SAMSUNG-SGH-I777
Android Version: 2.3.6
Baseband Version: I777UCKK6
Kernel: 2.6.35.7
Build No. GINGERBREAD.UCKK6
Still getting spurious wakes with the USB port thinking:
It's connected to a PC.
It's connected to the car
or V-Lingo launches thinking I'm about to take a trip.
All of these occur with nothing connected at all, and typically the phone is sleeping. Still have not had a repeat Hard crash since the wipes and return to stock.
Do we have enough of a known hardware history here to know / avoid certain builds?
No. Not much effort has been put into figuring the faulty USB port out. Entropy and I even hashed it out in Q&A, both of us thinking it might have been the software. Truth is, you'll probably find more info in the international SGS II community than here, as more were sold, and our SGH I777 was discontinued only a month or two after being brought to the market.
Because it hasn't been reported on much, no one has thought to start observing the hardware for faults. You should consider doing so - I can tell you some information on my phone model later, after I remove the battery and such. Maybe shoot GTX or Entropy a PM to ask them for tips on identifying different hardware models and state why you're interested. As I said, I'll post my info on my new replacement, and observe it to see if the same problem occurs as it did in the last one.
Sent from my SAMSUNG-SGH-I777 using xda premium
Here's a link to the thread I started when mine went tango uniform:
http://forum.xda-developers.com/showthread.php?t=1369647
I mentioned at one point about looking at device serial numbers to attempt to track bad hardware, but I'm not sure if that info is safe to post online when not coupled with device imei. I would think it is safe, but not sure.
Unfortunately I don't know if I can track down the info on my defective phone now, since it has been gone for several weeks.
Also: I was under the impression that the i777 had in fact NOT been discontinued, only not stocked in COR stores in LTE markets. I'd be interested in documentation on the discontinuation if you can provide it...
Sent from my SGH-I777 using XDA App
Wow, your thread has quite a few similarities.
With the exception of the ROM selections, the device responses appear to mimic my own dead on. I was on "update-unnamed-v1.0.4-full" when the issue reared its head. Jumped to v2.0.1 to see if it helped, but again, I seriously doubt this issue is ROM related.
I'm still waiting for the "overnight-ed" battery.
I expect it will arrive tomorrow. With any luck I can grab it from home at lunch and charge it at the office. Put an effort into trying it at least.
That pushes my eventual return out till Wednesday evening / Thursday morning. I'll be sure to get the serial number data from it before it goes back.
Would it be insecure of me to post the old serial number data after the exchange?
I'm wondering if charging device, cable or PC could have had something to do with the failure. Pretty sure the cable was stock, but the plug may have been a logitech. This arrangement had been used nightly since launch date, so I doubt it.
Electronic chips can do some funny things. I'm fairly certain the port itself is still firmly attached.
As always, thanks for everybody's help.
Perhaps someone can help. I've been trawling the net for answers to this issue, and have checked out a number of helpful threads, but it was something that still kept reoccurring for me. Today is the final straw - I just cannot get my phone to charge. I plugged it in last night at 40%, and after charging all night, and most of the day (save for when I unplugged it to restart, or remove battery), it's at 5% and falling.
Edit: After about 9 hours of intermittently restarting/removing battery repeatedly it's charging again. Didn't do anything new, and it'll doubtlessly repeat this fiasco again, as it tends to do.. So any suggestions are still more than welcome.
Issues I'm having:
Refuses to enter deep sleep - hangs at 384mhz.
Doesn't charge - even when shut down and plugged in.
///Keeps turning wifi on. (This is a new one that it's just started doing today. Enabling airplane mode does nothing. It just turns wifi back on.) - Edit: got it to stop doing this - didn't do anything other than restarting and removing battery a lot.
Things I've tried:
Silencing all the alerts.
Factory reset.
Uninstalling some apps I thought may have been doing it.
Disabling syncing.
Not using wifi.
Not plugging anything into the headphone jack.
Only plugging in/removing charger while the phone is unlocked.
Removing battery and waiting a few minutes.
Restarting repeatedly.
Other considerations:
I haven't changed anything. Stock ICS, updated OTA. It's under warranty.
Using original charger, and have never used any other chargers.
Side question - can anyone confirm that there are 4 pins in the charger, despite there being 5 indentations for them? I mean, in the bit that plugs into the phone. I know I saw a thread somewhere that detailed some info about the chargers, but I can't find it, and I'm wondering if my charger is off.
Any help or suggestions would be fantastic. This thing is frustratingly unreliable. I never know if I'm going to wake up to a useable phone or not.
Ugh ...
Thats a long list of broken features..
Did the phone get upgraded to ICS via kies or OTA ?
Is sounds like a bad firmware flash to me.
So if you are able, and the device will connect properly to PC, a kies restore may be in order here.
Otherwise, a warranty exchange is on the table as well ...g
gregsarg said:
Ugh ...
Thats a long list of broken features..
Did the phone get upgraded to ICS via kies or OTA ?
Is sounds like a bad firmware flash to me.
So if you are able, and the device will connect properly to PC, a kies restore may be in order here.
Otherwise, a warranty exchange is on the table as well ...g
Click to expand...
Click to collapse
OTA, and there didn't seem to be any issues with it. It began a few days after I upgraded to ICS, and as far as I know, I can't revert to Gingerbread without rooting (pardon - phone noob here), so will a kies restore actually help? Or would that be to try to reinstall ICS? (In case this is relevant, it's not consistent - sometimes I'll have up to a week with no problems.)
I'm keeping the warranty exchange as a last resort because it did work perfectly fine on Gingerbread. (Kind of hoping JellyBean will fix things..)
At any rate, thank you for replying and for your suggestion! I will dig around in Kies since that wasn't a route I've tried yet. Right now, it seems to be charging again so I'm going to let it get some power first. (And in case anyone is having similar problems, I didn't do anything to make it start charging other than what I've been trying on and off for the past 9 hours - just restarting, powering off, powering on, removing battery, etc repeatedly.)
Kies will push ICS to the device again ..but will often correct any data corruption from an OTA flash.
They were not always good downloads.
Kies will want to emergency restore the device, causing data loss.
It sounds like you may want to wait a bit longer, but I can't say how long on a JB update ..g
gregsarg said:
Kies will push ICS to the device again ..but will often correct any data corruption from an OTA flash.
They were not always good downloads.
Kies will want to emergency restore the device, causing data loss.
It sounds like you may want to wait a bit longer, but I can't say how long on a JB update ..g
Click to expand...
Click to collapse
Aha, understood. Thanks for the warning re: data loss. I back up regularly but will double check that everything is saved before fiddling. Would try tonight, but it's gotten up to 20% and seems to have decided that that's the end of charging..
I believe, for my carrier, early Jan, so I may wait it out. (Though last time it kept getting bumped forward for a good few months.)
Sounds good ...
If you need further help, just revisit this thread.
We have a good bunch of note users here, that are happy to help out ....g
Even though it's been a long time, I hope that necroing the thread isn't too big a taboo. I thought I'd update this thread for any other poor sod who may be looking. (Not that my issues are over...) And if anyone has any more suggestions.. well, awesome.
I was unable to get Kies to actually connect to my phone, so the suggested solution did not work. After a few days of fighting Kies, I decided to just wait for JB. After JB, I was okay for a while, but then the draining started up again. This time I noticed that I had 4 processes running and eating up a ton of CPU. I don't recall what they were off the top of my head, but I think Media Storage, Download Manager, DRM Protected Content Storage and yet another. Force closing any one of them stopped them all, and stopped the drain, but they'd start up again. I'm not sure what triggered them, and a bit of digging showed that they are actually useful processes that I can't fully block, so.. for a bit I'd just check what processes were running if I noticed a quick drain, or used an app that alerted me when the phone was awake despite screen being turned off (not always reliable, sadly.) I couldn't catch it all the time, however, so that was really not useful. By the time I caught it, I'd have lost maybe 20% battery.
I read that those processes may be caused by a corrupted file in the internal "SD" or the external SD card. I hard reset, formatted the internal memory, removed the external and after that booted into recovery mode and cleared the cache, just in case.
Last night, after all this, the phone was still being flaky - holding at 1% on the charger for hours. As an added bonus, it now seems to run 4G incessantly, whereas previously it would only activate if I had an MMS coming in. (No data plan, I just have MMS capabilities.) I haven't even looked into that, because I'm just so sick of it all that I'm going to be trying to root today and see where that gets me.
Hopefully that will help anyone else who may be facing this..
Rooted (without screwups, woo), formatted internal memory, removed external micro SD card. Reinstalled my more "vital" apps, and got rid of some of the Rogers bloatware. Phone ran beautifully for a few days, then this morning I noticed battery drain and Media Storage was running at 50% CPU. Stopped it, and the drain stopped.
I didn't add my photos to the phone yet, except for a few albums that sync from Picasa Web Albums. I don't have any music or videos on there.
At this point, I'm debating a custom ROM but I have no idea if that will actually help with this issue? I'm a total noob when it comes to playing around with my phone, and it's only through sheer stubbornness that I gathered up the courage to root after weeks of researching. Another option is trying to find an app that just alerts me if one of those processes starts running so I don't have to keep checking what processes are active on my phone like some junkie. Does anything like that exist out there? I have a battery app that alerts me if the phone is awake with the screen off, but it doesn't always catch it - usually fails, in fact.
At this point, I'd love some help and feedback..
Anyone have anything to report yet?
Not a major issue yet!
I got a bad pixel, the I am waiting on to return for. No root, rom, or lollipop..... other than all that, so far so good.
Sent from my ghost white Z3!
Seems a little slow with cellular data at times.
Just random force reboots. I'm sure it's all because of the bloatware and hopefully Lollipop will fix it.
Some times mms message get stuck at unable to download, have to reboot to resolve
Not a single issue, forced reboot, glitch, or lag since day one for me.
Few problems
Stamina mode causing texts to send late or freeze, SMS and MMS.
On stock messaging notification mark as read button doesn't respond, must be tapped twice.
With Hangouts dialer installed and u choose to call from Maps or other apps the default choice doesn't stick, it asks which dialer every time over and over, had to uninstall hangouts dialer very annoying that your choice isn't saved.
Battery takes forever to charge, from 0-100 it took 3 1/2 to 4 hours. That's horrible.
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Slow on data at times, not as good signal as Samsung or Motorola.
On YouTube no option for 1080p, 720p is highest, Z2 had 1080 option. If you disagree and before you comment try these out yourself and tell me if you're having the same problems.
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
flacco40 said:
1 freeze where the screen stayed black and could not reboot, had to remove Sim card to fix.
Click to expand...
Click to collapse
If it freezes again just push the small button in the SIM card area, just bellow the SIM card, will reboot.
When in navigation GPS Icon clogs notification area...Why Verizon why? All other variants put it next to 4g signal and not as a notification. Verizon sure knows how to mess up a good phone, there's no compatibility to Sony PC companion either...Verizon's doing...
Having an issue with a boot loop since Verizon update
I got the update from Verizon, it threw my phone into a boot loop. I let it run for like a half hour with no luck. During my entire ordeal, it would usually only make it to the Sony wave screen. It would make it to the Verizon screen on occasion, but would always loop back to the beginning. I would get two vibrations followed by a red notification light. I figured out the button combination for recovery mode. I tried to boot into Safe Mode. It once again went into a boot loop. I put it back into recovery mode and did a factory reset. It did the reset and went directly into a boot loop again. I ended up doing three factory resets in a row to see if it was an issue with the factory reset process. After three resets and a half hour boot loop, it did fully boot up. I went through the entire setup process, emails, wifi, bt, widgets, apps. During that process, it did a force reboot and went back into a boot loop. I went through the entire process listed above again. Safe Mode and three Factory Resets. I have once again gone through the setup process once again with no force reboot...yet. This could happen at any point any this is getting pretty aggravating. Any suggestions?
Bad unit
I think I had bad hardware on mine. I was experienceing randon screen freezes, that forced reboot. Got it replaced and new one is flawless so far.
Urgent: Stuck
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
I believe that there is a button inside the sim compartment that simulates a battery pull.
GigaSPX said:
Looks like I'm currently experiencing a problem. I was playing Asphalt 8, and as I was exiting the game, the phone froze. I hold the power button, and it just rings my text message ringtone. I hold the camera shutter, it plays the camera sound, but same screen. I call it, it will play my ringtone but I can't answer it.
With a day's worth of battery life, I can't just wait for it to die. What do I do??
EDIT: So what I had to do with a last resort is access my phone with Google Android Device Manager and erase my phone and factory reset. I hope to never experience this again. If only this was a Samsung, removing the battery and putting it back is the easiest hard reset to do. :\
Click to expand...
Click to collapse
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
jhwookie said:
I believe that there is a button inside the sim compartment that simulates a battery pull.
Click to expand...
Click to collapse
thegrants82 said:
If you would have hit the reset button you probably wouldn't be complaining right now. Learn you device before comparing it to Samsung crap.
Click to expand...
Click to collapse
Ha, hilarious. We both know what our phones are capable of, but I've never ever knew there was such a handy device.
Ah well, you live and you learn.
JediDru said:
I'm a little disappointed in the charging rate as well. I had read a handful of spec sheets that listed this as having something similar to quick charge. Having had the droid turbo and Note 4 I loved this setup. I know I didn't have the same feature verbatim but it did have some kind of fast charge feature mentioned. I thought it might be due to not having the correct cord similar issue with the one M8 but, a msg pops up at 90% on my wifes note 4 charger telling me its incompatible with that charger.
Click to expand...
Click to collapse
Yeah that's my only gripe with this phone. I have no issues. I came from a nexus 5 on ATT. Didn't get ATT in my new house. Glad I made the jump. I charge this phone with my old nexus wireless charger and the thing takes forever to charge.
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
jhwookie said:
You're complaining about a limitation of qi charging,not this phone. Compare the output limits of a qi charger and the power block to your phone. If you want the phone to charge faster, it will always be faster with a wire than wireless.
Click to expand...
Click to collapse
Trust me I knew that already. My nexus 5 did the same thing. I just like the wireless charger in my room. Just easier to grab when you grab the phone in mid sleep. Lol
I do agree with the convenience of qi charging. I just didn't want someone to think that qi would do rapid charging of some sort.