Gear S freezing in a loop - Samsung Gear S

My device has done it to me 3 times in about a week. It's trying to load watch face (watch face is empty, with default date 23 and 3 notifications), then switches to some random menu item, shows previous loaded watch face for a moment and go back to default watch face. Reboot and reboot with recovery don't help. The only way to make it working again is reset device from menu, but it takes some time to go through settings->reset gear->ok, because gear s lives its own life in described loop and stops responding each few seconds. Is my unit dead or maybe is it a common issue?

I have the samsame problem , did you resolve it?

[email protected] said:
I have the samsame problem , did you resolve it?
Click to expand...
Click to collapse
I had the same problem and I can't remember what I did but I fixed it somehow so sorry not a lot of help but I definitely feel sorry for you because it is a serious pain when it happens.

Related

Screen timeout issue

Hi,
I have looked with the search, but nothing even close comes up....
(prove me wrong, I'll be happy to find the solution)
Basically, my lock screen and my today screens have stopped shutting down after the preset time?
I have tried changing the time but nothing, I sit watching the screen like some sort of muppet, mentally counting down a minute or 30 seconds to see if it will shut down but nothing.
Not a problem over the bank holiday weekend as the phone also gets a decent rest, but come Tuesday when all hell lets loose I will need all the battery I can have, and a screen that stays on 24/7 isn't going to help!
Ta.
try phone reboot! i had that problem when i had an application running in background which did not allow auto-screen-off
felikz said:
try phone reboot! i had that problem when i had an application running in background which did not allow auto-screen-off
Click to expand...
Click to collapse
What was the application? Not had the issue as yet but if it happens it would be nice to know what to look out for.
felikz said:
try phone reboot! i had that problem when i had an application running in background which did not allow auto-screen-off
Click to expand...
Click to collapse
Hi,
I know i should RTFM , but how do you reboot? and it this like like a hard reset/ soft reste for a Winmo phone? And will it delete anything?
Sorry to be a noobie.
i just meant to shutdown the phone and then turn it on ;-)
if you have the problem resulting of a background app which deactivates screen-off, this will solve it

Trusmart Sudden Death problem

Hi ,
My Omate Trusmart ( US 1/8 GB) suddenly stops responding ( Black screen). It stays the same until i pull off the battery.
I did factory reset it couple of times but still the problem persists. Any one else faced this issue , whats the solution ?
sudhanpsg said:
Hi ,
My Omate Trusmart ( US 1/8 GB) suddenly stops responding ( Black screen). It stays the same until i pull off the battery.
I did factory reset it couple of times but still the problem persists. Any one else faced this issue , whats the solution ?
Click to expand...
Click to collapse
Your battery is most likely exhausted. Have you tried charging it up?
sudhanpsg said:
Hi ,
My Omate Trusmart ( US 1/8 GB) suddenly stops responding ( Black screen). It stays the same until i pull off the battery.
I did factory reset it couple of times but still the problem persists. Any one else faced this issue , whats the solution ?
Click to expand...
Click to collapse
Known issue - random black screen of death. I've only had it happen once. You can clear it with adb reboot, I think.
I disabled quick boot after it happened, it's not happened again, but peopel say this isn't a fix.
Thanks.. adb reboot is better than pulling off the battery.May i need to develop some app that would listen to a long key press of power button and restart the watch.
tshoulihane said:
Known issue - random black screen of death. I've only had it happen once. You can clear it with adb reboot, I think.
I disabled quick boot after it happened, it's not happened again, but peopel say this isn't a fix.
Click to expand...
Click to collapse
sudhanpsg said:
May i need to develop some app that would listen to a long key press of power button and restart the watch.
Click to expand...
Click to collapse
Added to Xposed Additions, both my mod (link in general) and official. (Not sure if it works, have not seen the black screen when I have used this.)
I developed a app that takes a phone no as input.If your watch blacks out , then you call your watch from this phone no and that should restart your omate.
http..s3.amazonaws.com/sts-misc/rebootOmate.apk
( This would work only for rooted omate watches)

Samsung S6 Edge Touchscreen is slow to the touch

Hello Everyone. I have my new Samsung S6 Edge about 3 weeks now. It worked flawlessly the first week and a half but lately I've been getting an intermittent problem with the sensitivity of the touchscreen and it is very annoying. I have to swipe, touch a letter (if texting), or touch an icon, multiple times before it will execute the touch. Sometimes it seems as if it is in slow motion where the execution responds 4 to 5 seconds after the touch. There has not been any new software added and I always close out of any running programs.
I have tried all of the following to which none had any effect:
a) Restarting the phone by using the on/off key dialog box
b) Shutting it down for a couple of minutes and starting it again
c) Using Samsung's method to restart the phone by holding the on/off key and down volume key simultaneously
After a day and a half of frustration I was ready to take it back to my mobile supplier when it all of a sudden starting working properly after checking to see if my phone volume was at the maximum volume by hitting the up volume button. It worked well for about 3 days and then started to do the same thing. So again, I played with the volume down and up buttons until the touchscreen sensitivity worked.
I'm currently having the same issue again which prompted me to post this message. Playing with the up and down volume keys seem to help it at a ratio of about 7 out of 10 times. I've searched the web but haven't found anyone else with the same issues. A look at the Applications Manager under Running apps, System is taking up 1.1 GB, Apps taking up 530 Mb, leaving 0.99 GB of free memory.
Any suggestions? Maybe I should be taking it back for a hardware replacement?
Thanks for listening.
OK, so now I've come to the conclusion that hitting the volume up key was just a fluke although It seemed to help sometimes. S6 touchscreen returned to normal again yesterday afternoon. It just comes and goes which makes it rather difficult to show a mobile technician. I'll have to wait until it malfunctions again before taking it in to a Samsung Repair shop.
Me too....
I have subscribed to this thread, in hopes of finding some clues, because I too, have noticed the same exact behavior that OP described and was searching for a remedy/explanation. Also, had the volume up and seemed to somewhat fix it, but like OP said it is sporadic. I, by accident in trying to clear the cache, completely blew away my phone and had to rebuild my phone as I had before and even after a complete reset, I still have the same behavior.
Hi Chris, I stumbled across another interesting behaviour. While the phone is acting up, if you press and hold the UP Volume key (keeping it depressed) you will be able to scroll and press icons as normal. As soon as you let go of the volume key, the issue continues.
This is a link to a video I uploaded today to You Tube that shows exactly the issue I am having.
w w w .youtube.com/watch?v=vkfaxILs4VQ&feature=youtu.be
Just saw your vid, looks like yours is more pronounced than mine (non-Edge btw) and happens once in a while and then it goes away - I am hoping it isn't progressive. I can't seem to identify what triggers the sluggish behavior. I typically clear all apps from the recent apps as a matter of my normal operation in all my previous smartphones. When I notice it the most is when pulling down the notification center and either nothing happens or I have to pull down the shade all the way down for it to stick, otherwise it slides back up.
disable briefing app
Alex-V said:
disable briefing app
Click to expand...
Click to collapse
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
DreamMaker888 said:
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
Click to expand...
Click to collapse
for me it's much better..still think it's also the memory problem..as around a half day all is fine..than the lag starts..
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
DreamMaker888 said:
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
Click to expand...
Click to collapse
Wait what? They told you the LCD screen is broken....?
Alex-V said:
disable briefing app
Click to expand...
Click to collapse
Briefing app? Can you provide more details please?
I'm having the same issue
To send a text I have to hit almost all the buttons 3 times! This just started. I may have to root this phone now. This pisses me of
He hair s trying appear.. This is what it looks like trying to use my phone now. I originally wrote "the issue is getting worse" but the lag is unbearable now
delete
delete
Alex-V said:
delete
Click to expand...
Click to collapse
lol....my Rom will come. massive. later..must sent phone into warranty repair..touchscreen digitizer is not. working fine
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
This solve my unresponsive touchscreen issue!!! Thanks very much
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
actually it really helped a lot
thx bro
Yes, I did that same thing, and it did help a LOT.. however after the latest update (I have the Edge+) the issue returned.. did it again, and it "fixed" it, but for how long?
And why is this happening??

Screen turning on repeatedly

Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
UPDATE: I'm an idiot / Samsung's instructions on how to do a hard reset are awful.
I decided to Google how to do a hard reset and discovered that when in the Recovery Menu, you need to hold down the Power button to choose an option (Samsung's instructions just tell you to press the Power button until you highlight what you want and I assumed it would automatically choose that after a few seconds because the phone would restart for me). Watch is now factory reset and so far the screen issue appears to be resolved. Another four hours of transferring music it is then.
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
allow to power down
BOZG said:
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
Click to expand...
Click to collapse
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
theroblog.com said:
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
Click to expand...
Click to collapse
samsung gear s screen on and off..looping
There you go. Not much to read there though as it's just me and OP. The problem re-emerged for me after a few days again so I was forced to do another hard reset to actually use the watch. I noticed it when I woke up in the morning and noticed that another update had been pushed to the Gear app. That's twice now that this has happened shortly or immediately after the Gear app was updated.
I haven't been able to uninstall an app / change clock face to see if it works as the watch is completely unusable when it happens to me. The Gear app registers that it's connected but it's impossible to change anything from there either and if I turn the watch off and back on again, the Gear app will no longer connect.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Not sure if I've actually tried letting the battery drain. I'll try that the next time it happens (if it happens).
I had the same problem after the update, a reboot didn't solve the problem. Eventually the battery drained. After a recharge most is fine but I never know which watch face will suddenly appear.
Same issue again. Didn't see the Gear app updating but there was an update released the day before. Going to switch off auto-updates and see if it definitely the problem. Just seems too coincidental that this problem starts right after an update is released for the Gear App.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Started doing it again yesterday so let the battery die and charged it fully and it didn't help. Left it on the box overnight and brought it to a Samsung Service Centre this morning and of course it was working again when I took it out of the box! Left it with them anyway so I'll see what happens.
I've had my Gear S a few weeks and it has also started doing this, I will give some of the suggestions here a go.....
EDIT: So opening the Gear Manager App once Bluetooth was connected brought my Gear S back to life. Phew!
It's only entered this state after I turned it off at night and then turned it back on in the morning - so it had been off roughly 8 hours. Upon turning it on the screen would cycle from the right time and notification numbers and the wrong time and wrong notification numbers too off again.
@ BOZG - Just wondering if you got your S back yet and if so, were they able to tell you what was causing this on/off problem. Mine just started doing it yesterday.
Also, how did you find the "Samsung Service Centre"?
holding the screen seems to cause it...
Had to send mine to Samsung for a new charging cradle and they updated the software to latest, when i got it back it seemed fine. Then i was messing about with it and was holding the screen to my chest for a while and that seemed to cause it to happen. It seems to be the screens gets too much activation and it flips out. I think this is what started the problem last time it happened.1
Switching to power saving mode seems to fix it for me... have to wait until it gets low on battery and when the low bat warning comes on, switch then... leave for a bit then switch back to normal.
I called Samsung Thursday and they sent me a UPS label and told me to send the watch, charging cradle and AC charging cord back in for service. She told me it takes about 7-14 days. We shall see.
Happy to have found this. </rant>I'm starting to get enough of this Samsung stuff. I had the note 2 and now I have the note 4 and gear S. That is mote then 1000 euro of equipment. And today when I tried the restore to fix this, both the phone and the watch rebooted. Crazy that they can not build good software and hardware for this price. </rant>
To me it seems that is freezes somehow when this happens. It kept jumping back to 22:10 time and changed to the watch-face and settings keep rolling back. It seems to happen to me, when the watch is off for some hours. The samsung way... no update to fix this.
solved for me
hi first of all sorry if i do any mistakes because English is not my language
i had similar problem and i found the solution at least in my case . THE PROBLEM IS NOT WITH THE GEAR S
all was ok using 4.4.2 kitkat on my note 3 before few months i upgrade with lollipop 5 official from sammobile via odin
from that moment the problems begin with the reconnection of the gear with the note
long time to connect and no auto reconnection only manual by turning off-on the bluetooth
i was boring to do format to the note3 so i left it as it
few weeks ago probably of gear manager update the gear start freezing and the screen turning on and off
first i do a factory reset and the gear was ok for a while but after it do the same but the next time the screen was not ok the colors was different so i send to service in Athens
the service in Athens is very fast and very helpful , is one of the reasons that i will difficult go with other manufacture , so they return me the gear saying that they change the motherboard and now there is new imei
but the gear that they send me was brand new except the band and the box. BUT after some time the same problem ..... i call them and they tell me to send it back so i send it and i receive it again but this time the say that the watch is ok
GUESS NOW .... i turn it on and after a while of the connection with my note AGAIN the same problem the screen on and off and freezing plus was overheat underneath
i was ready to call them and to say few words but they was closed ..... then i search the net and i found this post and i thing probably is not the gear the problem ,no hardware problem, i decide to do a test
i download the last working rom to my phone 4.4.2 and magically the problem disappears .... but now there is a software update on my phone lollipop 5 so i do the update and i was ready if the phone cause again the same problem
to return and stay with 4.4.2 But now all is ok the problem solved .... now is more of 24h and all are ok
i hope this will work for you also
Same problem
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
JALUK said:
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
Click to expand...
Click to collapse
Ok but doing a downgrade and all working ok you can do update again.... i am not with 4.4.2 i went to the latest 5.0 for me now and all are ok.
Maybe something was wrong with the update procedure.
UPDATE
the touch function of the 2nd gear stop working so i send it back and they send me new device
for a few days all was ok . But today when i restart the phone while the gear was disconnected the problem with screen turning on repeatedly appears again .
for sure is not problem of the gear , this is the 3rd device in my hands, something is wrong with the gear manager software .
i have also reconnection problems .... if the phone is far away and they lost Bluetooth connection the most of the times i must reconnect manually , the gear say disconnected but the note think is still connected
I wonder has anyone tried to reset the watch as a stand alone device and see if the problem happens? I know you might lose a lot of the blue tooth functionality but I think I will test it and see if the problem still happens.

All apps get stopped with errors

Hey Guys I'm facing a strange issue in my poco f1
It was started last month then this disease got more harmful to my device then all of a sudden one by one my apps started getting crash,I thought this might be rom (stock miui Rom ) issue just because I think I keep flashing my device so there might be about so I the flash it again and this resolved all my problem but the problem came again so so I thought there might be some another issues so I switch to some pixel experience ROM and what I saw this is it work again but the thing was after week this problem starts again all the apps start getting crashed none of the apps can I open the dialler WhatsApp nothing
then again I flashed into the stock MI ROM and after a week the problem came again so to use the device every week I have to format my phone or flash my phone then only the problem get solved ??? but in between the using of my phone even I saw that my phone suddenly shuts down so what is the issue I don't know but nothing on the performance exit shutdown nothing on nothing means on the usage also it doesn't shut down but all of sudden I am doing nothing its far away from me then also if I take out my phone from my pocket I saw my fingerprint is not working it shown after restart you have to to open with pattern you know you know that guys right so it's the thing and sometime it restart when I was using my WhatsApp WhatsApp or any app normal app not I am not using the CPU also keep you much then also it gets restarted so I can't count also when its restarting when it's not what's happening but just all of a sudden tik and what they restarted sometime the system gets crashed and I got thrown into the lock screen so guys help what can you do for me and I recommend anything what should I do.
sorry for my grammatical mistakes please help friend's. !!
Looks like a hardware issue with the in built storage.
bparihar said:
Hey Guys I'm facing a strange issue in my poco f1
It was started last month then this disease got more harmful to my device then all of a sudden one by one my apps started getting crash,I thought this might be rom (stock miui Rom ) issue just because I think I keep flashing my device so there might be about so I the flash it again and this resolved all my problem but the problem came again so so I thought there might be some another issues so I switch to some pixel experience ROM and what I saw this is it work again but the thing was after week this problem starts again all the apps start getting crashed none of the apps can I open the dialler WhatsApp nothing
then again I flashed into the stock MI ROM and after a week the problem came again so to use the device every week I have to format my phone or flash my phone then only the problem get solved but in between the using of my phone even I saw that my phone suddenly shuts down so what is the issue I don't know but nothing on the performance exit shutdown nothing on nothing means on the usage also it doesn't shut down but all of sudden I am doing nothing its far away from me then also if I take out my phone from my pocket I saw my fingerprint is not working it shown after restart you have to to open with pattern you know you know that guys right so it's the thing and sometime it restart when I was using my WhatsApp WhatsApp or any app normal app not I am not using the CPU also keep you much then also it gets restarted so I can't count also when its restarting when it's not what's happening but just all of a sudden tik and what they restarted sometime the system gets crashed and I got thrown into the lock screen so guys help what can you do for me and I recommend anything what should I do.
sorry for my grammatical mistakes please help friend's. !!
Click to expand...
Click to collapse
Might be a specific app that is causing problems. When the problem happens again just reboot into safemode by long tapping on the restart button or power button. And then see if the problem still persists.
callmebutcher101 said:
Might be a specific app that is causing problems. When the problem happens again just reboot into safemode by long tapping on the restart button or power button. And then see if the problem still persists.
Click to expand...
Click to collapse
no i tried after fomating also the same
Alrich said:
Looks like a hardware issue with the in built storage.
Click to expand...
Click to collapse
I'm thinking the same its getting worst day by day unsable.

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