Touch Screen Issues (incorrect keypresses) - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi all, i received my Verizon Galaxy Edge on friday and the phone is perfect, but i'm having a issue. I've looked everywhere to see if others are having the same issue as me but nothing, zip, nada.
The issue im having is with the touch screen, lets just say i'm texting, i normally keep my left thumb near the volume down button, kinda touching the edge screen but not really much, well im texting and sometimes i dont have to be pressing the keyboard, but its the issue with the left edge screen, it's making it press in the center where my thumb would be. i've turned on to show my input presses and all that and its confirmed the center of the screen touch input when i'm only touching the edge. any help or issues? does this sound more of a hardware defect or a software defect?

This is weird. I'm kinda having the same problem, but not "frequently". I wonder if other people do. I think it has to do with our palm/fingers accidentally for a short period of time so it registers as a touch, then if you were already touching somewhere else then it'd mess up and register the touch in a random place, but I'm not sure. For me it isn't in the centre but it's annoying when it happens.

Well its not all the time dead center, but yeah its annoying. We might have same issue

an update, today i was typing on facebook and i noticed my right thumb was kind of near the L key but it was recognizing presses with my other hand without touching the screen (heat presses) tried to get the video but it went back to normal 5 seconds after the video, will record when it happens again.

Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...

Related

Sprint Touchpro - Broken Touch Screen

Phone works and everything but the touch screen is not responsive.
Does anyone know how to call up the "Start" menu just using the keyboard?
or
How to press "Send" using just the keyboard for SMS msg?
Thanks in advance!
I'm not sure that it is possible. this has happened twice to me* (see below) and those were the only 2 things that I could not do. you can go to the program tab to the far right and start any programs you may still be able to use...
*I've had this happen to 2 of my touch pros...What I was told by a rep was there is a small plastic tab on the back of your screen. If you look on your phone where the volume buttons are...opposite side. That small plastic tab should be removed because this rubs against some connector inside the phone that causes the touch screen to die. soooo long story short you'll need to take it in and get it replaced
Sort of the same issue:
I've got a stock ROM, PhoneAlarm (latest beta) and a few other applications installed on this device, only recently has it caused me as much of a hassle as it has. I get a phone call and no matter if I press the softkey "Answer" button or the answer button on the bottom left below the jogdial, NOTHING picks up a call. Sometimes if I stab at it wildly enough it answers and immediately places a call within a call which means I can't get back to the original one i answered. It's frustrating and really annoying.
@sanjsrik - I'm having the same issue.
Using a Sprint issued TouchPro. Along with the 'Answer' issues, I'm also having problems with the screen jogging around. When I go into applications or the phone keypad, the screen is skewed, however if I touch the screen (in the correct spot), the correct command happens. For example, if my keypad screen is skewed (which only happens sporadically), it shows the '7' where the '9' should be and if I touch the screen there, the '9' correctly apprears. I plan to take the phone to Sprint either tomorrow or next and hopefully will have a clearer verdict.
Stock ROM
Apps:
Adv Config Tool
Google Maps
Facebook
Skype
TinyTwitter

screen sensitivity

Hi, thought it was just the go launcher causing this but it looks to be an issue with the phone. Sometimes screen presses don't register, seems a bit random, where pressing harder always work. Seems to me sensitivity has been set a bit to low. Anyone else noticing this or is it just me?
Just you mate, capacitive screens don't respond to harder presses especially since the S2 has a gorilla glass display, what phone are you coming from?
I know that but it really does work better if my press is harder or more defined if you want to put it that way. I come from a HD2, no issues with that, could be a duff screen.
edit: ok there is something wrong here, now it starting bring down the the notifications bar when i click on some icons, odd behaviour.
wonder if its something to do with my phone being set to 190 density, I will have a play
no joy with density change, think my screen is duff.
seems to be a latency issue with the digitiser, if I do a quick touch, say like i am typing it doesnt register at all when I click an icon, if I click and hold an icon for slightly longer (not long enough to bring up the screen edit it options)it is ok, which is why i suggested that pressing harder made it work, its not the pressure its the time my finger is held against the screen, a sensitivity issue, its like the software is being told to ignore light touches.
Typing texts etc is ok, just seems to be an issue on the desktop and drawer when I am selecting icons.

[Q] Anyone ever get ghost hits on the screen?

***Nevermind This post. I figured out why this is happening. It was becuase 'use vertical swip to change to symbols' was ticked and apparently just a micron swipe is trigging this on my phone, i type too fast for this option, Turning it off has seemed to fix my problem.****
This is a wierd topic i'm sure, I'm wondering if anyone else ever gets ghost hits on their screen when typing with the on screen keyboard.
I use the regular built in keyboard, no custom rom, no root, nothing, and it seems like 1 out of every 3 or 4 messages i'm typing my keyboard will randomly switch to the symbols, its annoying as hell and I cant figure it out.
You might think "He's probably hitting the key while typing" but its in the lower left corner, and sometimes it will happen when my left hand isn't even typing, i'll be going to hit the I key with my right thumb and BAM i'm in symbols now... I dont know if its exactly the same key every time I cant seem to quite reproduce the problem, it just randomly happens and its irritating.
I'm wondering if there could be some kind of link to the screen protector causing this or not? It's a clearvue screen protector.. I've also noticed when playing around with the screen, that sometimes I can get my fingre sooo close that it actually detects a response, and my finger hasn't even touched the screen yet! IS there some sensitivity thing i can adjust or something? cuz i dont know whats up with this wierdness...
Anyone else?

[Q] N9006 Note 3 problem touch-solve for time, return problem

Dear friends, see this, see in the youtube:
watch?v=ixWozCI8sek
I activated the phone in their own settings of android to show screen touches and strokes that you can see in the video above, and installed YAMTT app to better show the problem.
The Problem on mobile touch in the middle of the screen there is a track that is not recognized touch, but if I press the screen sinking, she returns to work temporarily, and now recognizes the touch - but after a few minutes the problem back and touch is not recognized again.
The screen is perhaps dished up, and when I press down her back to be in contact with the part of the cell that recognizes the touch, but with time the screen should be getting back dished up (this is my guess, not i'm sure).
Detail, not always when I press is running, sometimes I press the screen to the center of the touch again be recognized, but it seems that the phone is registering touches alone.
What would be a solution, and change the screen (it does not mean that changing the screen the problem solved), want to try other alternatives before changing the screen.
Perhaps heating up the screen with hot air, in theory it will expand and become more pliable, and then if I press down the center panel of the phone with something for a while until it cools, in theory the screen would remain indefinitely, and if that is the problem could solve -
Anyone have any thoughts, has been there?
Thanks in advanced!

Strange touch screen/nav buttons double tap issue

Am I the only?
I own the Honor 10 64GB Blue from Europe/Italy.
I'm using the honor 10 for something like a month, and I've always had a strange issue with the soft navigation buttons, basically sometimes, not always, whenever I tap the back button, or the multitasking button, it is registered two times, and it is a lot frustrating.
Enabling the hardware vibration feedback, I can tell that is an hardware or software issue because it is too precise. So it is not like my finger slipped and tapped two times.
And I'm not the guy who is installing tons of bloatware apps, (I even deleted half of the preinstalled apps), i just have like facebook, instagram, messenger telegram and whatsapp installed. So maybe not a CPU issue.
So basically what I did was going back to the store, asked for a replacement, and after a week I got a brand new phone, and the same problem happened! So previously I got a Xiaomi Mi5 and never had an issue.
My use behavior consists to do things really fast. But I don't know that has something to do with that, I'm doing the same things I've did with other phones, I owned a Nexus 5 and 5x which also had soft navigation buttons and never had such issue in the past.
I don't know what to do honestly, since no one is having issues with their phone, I've just disabled the vibration feedback for the keyboard maybe is screwing the touch screen (????) I will test it anyway.
And I'm charging the phone with regular USB instead of the fast charge, obviously I've did a lot of hard resets. Now I'm trying to charge it only with the huawei charger
Latest firmware obv. I'm thinking of returning the phone again to get my money back. What a shame, it's a pretty good phone aside from that.
So here is a video attachment showing the exact problem, i just had to tap for something like a minute or two, I've did an hard reset yesterday, only Whatsapp, facebook and telegram are installed, no noticeable CPU load, juts mobile data on
Just look at the very first seconds of the video.
Can't check the video now, but this sounds exactly like the problem I've been having with my Honor 10. In ddition to this sometimes the letter a is not registered. I was going to get my digitizer replaced under warranty,but now I'm not sure if I should. I had this issue from day one.
Similar problem with the touch
It seams related to yours issue my problem. Completely random if I'm on 1 app it minimize, vibrating and the phone go to the home page. Even if I'm in the drawer but not in the home page it turn to the home page.
Is like I've touched the fingerprint sensor, even if I did not. Left at the honor/huawei repair center, back after 3 weeks they did a software upgrade. Now it happens rarely, but still happens.
You guys use some kind of glas screen protector? I had one for some time and had also issues like yours. Some letters werent recognized and also sometimes homescreen button got triggered.
Right now i m using a normal screen protector and all problems are gone.
Same issue here, since day one...
No Screen protector, tried to switch the back Button to the right - but it still exists
Same problem with Honor 9 lite
Using fluid navigation to deal with it , it's less annoying that way , i am Trying to find a workaround for this as well , if anyone know how to fix it.
Let us know in comment ?
Hi, I am too facing similar type of issue with my honor view 20. Please let me know if anyone has got the reason behind it. Thanks.
I never use the on screen button navigation on Honor 10. I was using the fingerprint sensor navigation, and now I'm using Fluid NG.
I don't think my digitizer is broken, since I don't have any issue.
Its all good and smooth.
I just got an Honor 10 Lite this week - I've got a different problem with the navigation buttons.
It's an intermittent problem but I'm sometimes pressing the back or home button half a dozen times before it actually goes home or goes back.
If there's a back button at the top left etc., it will immediately go back.
Enabled haptic feedback and the touch is definitely detected and when you touch the navigation button the screen indicated an circular patch where you touched but the problem remains.
Also tried using gestures, same thing....
Huawei customer service recommends a factory reset, anybody else have this problem?
Well I got a replacement phone, blue this time, instead of black.
For the first couple of days it appeared to be very responsive to touching the navigation buttons but now I'm getting the same requirement to do multiple taps!

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