Lollipop z2 screen off during call? - Xperia Z2 Q&A, Help & Troubleshooting

Hi was it just me or everyone who updated to lollipop had the same problem? When I tried to dial a number the screen off immediately. And the only way to on it was by pressing power button.

suta said:
Hi was it just me or everyone who updated to lollipop had the same problem? When I tried to dial a number the screen off immediately. And the only way to on it was by pressing power button.
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I have same problem , did you manage to resolve the issue? if you, can you let me know the steps.

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[Q] When calling = Screen goes off, Issue ?

Hi all
I just got my Ultra and updated it to the latest firmware, my question is, when i call anyone from my phone, once i hit the Call button, the screen goes off, and i have to press the power button once or twice to turn it on, is that normal ?
Thanks :laugh:
Inpain said:
Hi all
I just got my Ultra and updated it to the latest firmware, my question is, when i call anyone from my phone, once i hit the Call button, the screen goes off, and i have to press the power button once or twice to turn it on, is that normal ?
Thanks :laugh:
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Yeah.... It has come back with the latest firmware.
on the .475 FW upgrade it got fixed. .510 was OK too.. but the current .532 has the problem again.
Lets hope it is gone with the next upgrade, because there is nothing u can do uness you roll back a firmware
your screen protector is bad, change it as it might disturb ur proximity sensor.
screen protector it has to have a hole on the sensor if it does not you have a problem i used a hole puncher worked perfect
Inpain said:
Hi all
I just got my Ultra and updated it to the latest firmware, my question is, when i call anyone from my phone, once i hit the Call button, the screen goes off, and i have to press the power button once or twice to turn it on, is that normal ?
Thanks :laugh:
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I found a post that was the solution for me.
Try it!
http://forum.xda-developers.com/showthread.php?t=2458660
Same Problem Here
Hi I was going to make another thread concerning the screen off while on call with headphones. you see i've got power button to end call when press but when I'm on call with my headphones the screen goes black and I don't know how to bring the screen back on without pressing the power button. because if I do it will end the call. can any body tell me how to prevent or how to bring screen back on

[Q] Phone freezes up and screen stays black when pressing lock button twice quickly

Every time I press the lock button twice quickly when the screen is off it gets locked up. I do this on accident sometimes. Is this always going to be a problem or can it be fixed?
Which button are you referring to? Do you have SGH-I777?
Yes I have the SGH i777 and I am talking about the power button.
ddmanfire said:
Yes I have the SGH i777 and I am talking about the power button.
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That would be abnormal behavior for the power button. When the screen is off, pressing the button once or twice quickly should make no difference. The screen should come on in either case.
What firmware do you have on the phone? Unless the power button is somehow programmed to recognize a double press somewhere in the firmware, then it is possibly a failing button.
That would be abnormal behavior for the power button. When the screen is off, pressing the button once or twice quickly should make no difference. The screen should come on in either case.
What firmware do you have on the phone? Unless the power button is somehow programmed to recognize a double press somewhere in the firmware, then it is possibly a failing button.
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Thank you for helping me. I am running the stable build of Cyanogenmod 10.1 (4.2.2) directly from their website. However, I do not quite believe that my power button is failing. It works fine when i click it once. Is there a way to know if its just a software problem vs a hardware problem? Thanks
ddmanfire said:
Thank you for helping me. I am running the stable build of Cyanogenmod 10.1 (4.2.2) directly from their website. However, I do not quite believe that my power button is failing. It works fine when i click it once. Is there a way to know if its just a software problem vs a hardware problem? Thanks
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Yes, of course. Just flash back to stock and see if the problem persists. I would suggest you try 4.1.2 UCMD8, but it really doesn't matter which version. If the problem goes away, then the issue is in firmware. You should be able to make a nandroid backup of your current configuration, and restore it after you finish the test. (I assume you would understand the necessary steps.)

cannt finish phone call

Hi, anybody help me whats wrong?
I cannt end up phone call sometimes on S3, only solution is to remove back battery, touch screen is without reaction-but when the phone is far from ear the display is lighted up, hardware buttons also no react. Do You think is it hardware or software problem? Thanks alot for advice
shockwave22 said:
Hi, anybody help me whats wrong?
I cannt end up phone call sometimes on S3, only solution is to remove back battery, touch screen is without reaction-but when the phone is far from ear the display is lighted up, hardware buttons also no react. Do You think is it hardware or software problem? Thanks alot for advice
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Maybe proximity sensor is faulty. You can use power button to end call in the mean time. Enable the option from dialer settings or Accessibility settings.
~ RazorMC
cannt end up phone call
power button also not working to end up call so do you think it is hardware problem? New ROM will not solve it out?
shockwave22 said:
power button also not working to end up call so do you think it is hardware problem? New ROM will not solve it out?
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Have you enabled the "Power button ends call" fetature from the settings?
~ RazorMC
shockwave22 said:
power button also not working to end up call so do you think it is hardware problem? New ROM will not solve it out?
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Flash another stock rom with odin if problem is still there more than likely hardware issue..:fingers-crossed:
cannt end up phone call
power button also not working to end up call so do you think it is hardware problem? New ROM will not solve it out?

Lock screen on 4.3

Can someone on JB 4.3 confirm if the screen locks by pressing the power button during a phone call ?
I'm guessing we are all on L....
there is a setting in assistance that can use power button to end call. so it depends on that setting on or off
With the setting off because if its on it would end the calls
The reason I'm asking is because my phone calls get discocenected accidentally when I put my phone in my pocket while using a Bluetooth. Since the phone doesn't lock when I press the power button, the proximity sensor turns the screen on while in my pcoket and the end button gets pressed accidentally.
I remember "not" having this problem on JB
pucherto123 said:
Can someone on JB 4.3 confirm if the screen locks by pressing the power button during a phone call ?
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Yes, the screen turns off, but the call is still there.
But does it lock? Do you have to swipe to unlock it?
pucherto123 said:
But does it lock? Do you have to swipe to unlock it?
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No, just press the power button again, the screen turns back on, and the call screen is still there. Repeat cycle.

Power button ends incoming call

On pressing power button incoming calls disconnect automatically. I have checked the settings, power button ends call is disabled. It's really frustrating, because of accidentally pressing power button ends my incoming call. Anyone else facing same problem
Have you found any solution yet ?
Me facing the same problem
same problem with me (realme 6 pro ) is there any solution to that?
It happens with me when pressing power button twice
Arya Bhardwaj said:
On pressing power button incoming calls disconnect automatically. I have checked the settings, power button ends call is disabled. It's really frustrating, because of accidentally pressing power button ends my incoming call. Anyone else facing same problem
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Did you find the solution?
shadykahil said:
Have you found any solution yet ?
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Did you found the solution?

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