[Q] Viewing a certain image causes the gallery app to crash - Android Q&A, Help & Troubleshooting

I have a Gionee Elife E7 (Android 4.2.2 - 3gb/32gb - not rooted) and I wanted to apply an image I got from the Phix Icon Pack as my wallpaper, so I used the Gallery app to access the image but whenever I tapped the image, the application crashed. Then I tried to use Quickpic to view the image; it enters the picture for about 4 seconds and then the application crashes. When I viewed the image using ES File Explorer it worked fine though. I did not know what the problem was, which prevented me from viewing the image on Gallery and Quickpic.
I also tried to view the image on my Sony Xperia SP (Android 4.3 - 1gb/8gb - not rooted) on Quickpic and it worked, but if I zoomed in in the picture then it would crash the app. On the stock gallery app it worked fine however.
What is the cause of this problem?
Is it a software/firmware issue or an image issue? Other images on my gallery do not cause any of these problems.
This is the image that I got from Phix Icon Pack that I was trying to apply as my wallpaper.
Does this image also cause problems on any of your phones when being viewed?

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[Q] Image load error

When I try to use my gallery apps to "load" a certain image, for example loading an image to send though Whatsapp or Kakaotalk, after tapping on the image it just returns back to the main chat without any indication that I even selected an image, or it keeps looping back to the gallery. This thing stays the same for any activity I'm doing where I am selecting an image to upload/send. Once in a while I will get to a "preview" of what i want to send, but when i confirm nothing happens. A weird thing I noticed is that when I reboot my phone, I will be able to do all these for about 3 minutes, then the problem starts. Any suggestions?
I'm running X10 with MIUI-1.12.23 OODIE |pRIMe|.
Try delete the ".thumbnails" folder in DCIM/ & the "LazyList" in root of sdcard.. If pics still not showing delete the "com.cooliris.media" folder in /Android/data, it worked for me.
Thanks! that worked!

[Q] I deleted my gallery

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Having problems with image rendering in any Gallery App Marshmallow

Hello guys, I need some help, well the problem is I cant watch my images in any gallery app, the images doesn't render to be watched I got a black screen when I want to watch and the previews doesn't render to, only the most recent pictures can be watched. Every image I have is in the SD Card, the SD Card is new and doesn't have errors.
My device:
E2306
Firmware version 26.3.A.0.131 Customized US
No root
Anyone have the same problem? Did you fixed?
Screenshots of the problem is attached.
Cheers.

Galaxy S9, new AT&T update broke it today...

Update finally forced itself onto my phone, a new (December) S9, and it seems to have broken the built-inscreencap app and the built built-in gallery app.
Screencap will take the image, but won't alow scroll down or crop, then makes the snap sound and hangs on the image, forcing using the back button to get rid of it.
Then one cannot find the captured images.
Open the gallery app, the screencap folder is gone, and scrolling thru the items listed crashes the app, just closes. Once I find the screencap folder, attempting to enter it crashes the app again
Using a file explorer (the built-in one and ASTRO file manager) one can find the screen cap folder, under DCIM, but the previews aren't there, just a folder image; and, the Samsung file explorer crashes upon entering the folder or trying to view an image.
Has anyone else had these issues or others related to the latest update
I'll update this with any other weirdness I find.
UPDATE: cut and paste of text fails, cannot pull up the clipboard to paste text.
UPDATE 2: It seems to be related to OneUI 2.0, because it seems everything has changed, and not for the better.
UPDATE 3: tried clearing system cache and Gallery cache, no love there. Galley still shows nothing in the various folders, and crashes every time I try to enter the folders.
Mods, please feel free to move this to the appropriate forum.
Tex Arcana said:
Update finally forced itself onto my phone, a new (December) S9, and it seems to have broken the built-inscreencap app and the built built-in gallery app.
Screencap will take the image, but won't alow scroll down or crop, then makes the snap sound and hangs on the image, forcing using the back button to get rid of it.
Then one cannot find the captured images.
Open the gallery app, the screencap folder is gone, and scrolling thru the items listed crashes the app, just closes. Once I find the screencap folder, attempting to enter it crashes the app again
Using a file explorer (the built-in one and ASTRO file manager) one can find the screen cap folder, under DCIM, but the previews aren't there, just a folder image; and, the Samsung file explorer crashes upon entering the folder or trying to view an image.
Has anyone else had these issues or others related to the latest update
I'll update this with any other weirdness I find.
UPDATE: cut and paste of text fails, cannot pull up the clipboard to paste text.
UPDATE 2: It seems to be related to OneUI 2.0, because it seems everything has changed, and not for the better.
UPDATE 3: tried clearing system cache and Gallery cache, no love there. Galley still shows nothing in the various folders, and crashes every time I try to enter the folders.
Mods, please feel free to move this to the appropriate forum.
Click to expand...
Click to collapse
Sounds like you lost the encryption key
You'll have to factory reset in stock recovery to restore it and you'll loose everything on the phone storage
Sent from my ONEPLUS A6010 using Tapatalk
clsA said:
Sounds like you lost the encryption key
You'll have to factory reset in stock recovery to restore it and you'll loose everything on the phone storage
Sent from my ONEPLUS A6010 using Tapatalk
Click to expand...
Click to collapse
Bloody hell.
Is there a way to prevent these automatic updates from happening?

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