Anyone know how to get msl without calling sprint?? Is there a fastboot or adb command I can use?
Sent from my 0PJA2 using Tapatalk
motoelliot said:
Anyone know how to get msl without calling sprint?? Is there a fastboot or adb command I can use?
Sent from my 0PJA2 using Tapatalk
Click to expand...
Click to collapse
To this day still don't know why people have a hard time calling. No other way it takes seconds man...
Sent from my 0PJA2 using XDA Free mobile app
I'm antisocial... ?
Sent from my 0PJA2 using Tapatalk
If you activated your device on Sprint's network you should have received an activation code. I ordered my phone directly from Sprint and did the activation myself OTA. Once activated I received an email with an "Activation Code" written within the text. That code IS your MSL. I believe that Best Buy and other B&M stores also print this code somewhere on your activation paperwork when the computer spits it out. Have a look and see if you find that magic 6 digit number.
motoelliot said:
I'm antisocial...
Sent from my 0PJA2 using Tapatalk
Click to expand...
Click to collapse
I've done it even over the chat line. If they say no, sometimes they will. Hang up and try again.
If you have root there are apps out there that have worked. I assume they still do, but it's usually less work to just chat.
Tried the apps, couldn't find one that works... I'll call when I get a chance then.
Sent from my 0PJA2 using Tapatalk
motoelliot said:
Tried the apps, couldn't find one that works... I'll call when I get a chance then.
Sent from my 0PJA2 using Tapatalk
Click to expand...
Click to collapse
I dont think any of the apps work
Removed
repl1ca said:
Wanna hook another brother up?
Click to expand...
Click to collapse
sure
motoelliot said:
I'm antisocial... ?
Sent from my 0PJA2 using Tapatalk
Click to expand...
Click to collapse
You could use the online chat option through their website. I use it all the time for recording purposes. Pa Is a two party consent state when it comes to recording but online conversations get sent to you an hour or so after I save it for that purpose.
Sent from my 0PJA2 using XDA Free mobile app
Here is a few tips from me just from over the years.
Get in the habit of activating new phones via chat and ask for it while activating, it looks less "suspicious" to them even know it shouldn't be.
Don't ask for the MSL code directly. I tell them something like oh and by the way can you give me the reset code? I like to keep it handy in case I have to do a ##786 reset. This works almost every time
If a rep is being dumb or heckling you just give up and try back get someone else. I wanna say only one time I have been turned down, just say ok no problem have a good day. No point in arguing they already made up there mind not to give it to you.
Remember most people here probably know way more about phones than any regular Sprint CSR which is why I can't stand calling them.
Getting MSL is super easy and I have always just got it right from Sprint most the time without issues as long as you pitch it correctly. :fingers-crossed:
Sim-X said:
Here is a few tips from me just from over the years.
Get in the habit of activating new phones via chat and ask for it while activating, it looks less "suspicious" to them even know it shouldn't be.
Don't ask for the MSL code directly. I tell them something like oh and by the way can you give me the reset code? I like to keep it handy in case I have to do a ##786 reset. This works almost every time
If a rep is being dumb or heckling you just give up and try back get someone else. I wanna say only one time I have been turned down, just say ok no problem have a good day. No point in arguing they already made up there mind not to give it to you.
Remember most people here probably know way more about phones than any regular Sprint CSR which is why I can't stand calling them.
Getting MSL is super easy and I have always just got it right from Sprint most the time without issues as long as you pitch it correctly. :fingers-crossed:
Click to expand...
Click to collapse
That is some great advice right there, I called sprint (first time ever trying this), said I normally activate my own devices but for some reason sprint wouldn't give me the discounted price unless they activated it in store. I asked them for msl # in case I had to do hard reset ##786 on phone key pad and the nice lady asked me if I had a pen and paper ready.
msl
unfortunately i wasted an hr and a half this afternoon and got a no no from the reps... i would pay for it even because my lte is messed up so bad in my area.. arnt there websites that offer that unlock yet for a price..
kemroy said:
unfortunately i wasted an hr and a half this afternoon and got a no no from the reps... i would pay for it even because my lte is messed up so bad in my area.. arnt there websites that offer that unlock yet for a price..
Click to expand...
Click to collapse
Try calling off hours , maybe a rep from an out sourced location or vise versa would help . I took me about 10 mins to get by calling the 877 number. Just give it another shot, you should be able to get it. I don't think there is any other way , but don't quote me on that.
man they said that it could potentionally unlock the phone so they cant give it.. i dont know how else to ask.. tried again but its aafter hrs apparently
kemroy said:
man they said that it could potentionally unlock the phone so they cant give it.. i dont know how else to ask.. tried again but its aafter hrs apparently
Click to expand...
Click to collapse
You could try what I did, I used sim-x's advice and told the rep that I normally activate my device, but sprint did it for me and I need the msl number if I had to do a hard reset via ##786 on key pad. You may have just got a finicky sprint rep.
thanks bud..iv gotta try tomm because its past buisness hrs..im missing so much calls right now ...
kemroy said:
man they said that it could potentionally unlock the phone so they cant give it.. i dont know how else to ask.. tried again but its aafter hrs apparently
Click to expand...
Click to collapse
I thought they couldn't stop you from unlocking phones anymore. Asshats lol.
Sent from my 0PJA2 using XDA Free mobile app
kemroy said:
thanks bud..iv gotta try tomm because its past buisness hrs..im missing so much calls right now ...
Click to expand...
Click to collapse
What does missing so much calls have to do with getting your MSL? What setting do you plan on changing to combat that?
If all else fails, call tech support and tell them
You can't get data or similar, fake it.
Eventually they will manually ask you to go into EPST
And give you the MSL.
You could even say a field is blank or something.
P. S. I don't think going in their will fix your problem.
My wifes M8 is having similar issues. It was fine before last update.
Related
If I try to. Make a call when I'm roaming it tells me when cannot authenticate your account!!?????
Sent from my PG86100 using XDA Premium App
Call sprint and they will send some "signals" to fix it.
call from another phone though as you have to take the battery out. I had the same issue, couldnt call sprint to save my life after error 16 becuase i kept roaming lol
j2themax said:
If I try to. Make a call when I'm roaming it tells me when cannot authenticate your account!!?????
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Gotta call Sprint and tell them you can't roam. Some times with hands-free activation that won't reprovision correctly. It takes 2 minutes on the phone OR www.sprint.com/chat takes 3 but is easier.
This came up a lot on the E4G forum after everyone was trying everything they could (including hands free activations OVER AND OVER AND OVER AND OVER again) just to get the new PRI--which made no difference to any but a very select few, argue if you must.
Call Sprint, tell them you have error 16 and you need an HRL refresh...
..but obv don't tell them anything about rooting lol
Edit...guess three of us were all responding at the same time...
Sent from my s-off'd 3VO
southern87 said:
Call sprint and they will send some "signals" to fix it.
call from another phone though as you have to take the battery out. I had the same issue, couldnt call sprint to save my life after error 16 becuase i kept roaming lol
Click to expand...
Click to collapse
lol, "signals", I got the same thing. I'm split between believing that they dumb it down for the common non-techie caller or that they were trained that it was 'sending new signals' to fix it, so, that's what they actually think is going on.
EDIT: To be fair, there are actual signals being sent...but...derp
daneurysm said:
lol, "signals", I got the same thing. I'm split between believing that they dumb it down for the common non-techie caller or that they were trained that it was 'sending new signals' to fix it, so, that's what they actually think is going on.
EDIT: To be fair, there are actual signals being sent...but...derp
Click to expand...
Click to collapse
Hahaha I think its common thing in customer service to call it signals. When i was working for Charters cable repair, they would tell people im sending signals to your box. Well they said signals I think because people freaked out if you said im going to hit your box i guess.
Thanks I thought I might have to call them.
Sent from my PG86100 using XDA Premium App
I had already done the error 16 thing and Sprint fixed that. Was a little worried when I saw this thread so I used Roam Control and forced roam. Calls work fine for me. I guess if you've already done the error 16 fix via Sprint, it's OK.
Mike
anyone found away to do this without calling sprint. i had to on my phone. which works perfect now. my wifes on the other hand i have spent hrs on the phone with different tech people doing the same processes i did to fix mine. the result ends up roam still doesnt work. they created a ticket for me. and asked to bring it to a repair center. im in the process of restoring it to factory and relocking. which sucks i have to do. but her phone simply will not roam.
kaos420 said:
anyone found away to do this without calling sprint. i had to on my phone. which works perfect now. my wifes on the other hand i have spent hrs on the phone with different tech people doing the same processes i did to fix mine. the result ends up roam still doesnt work. they created a ticket for me. and asked to bring it to a repair center. im in the process of restoring it to factory and relocking. which sucks i have to do. but her phone simply will not roam.
Click to expand...
Click to collapse
THIS <<<<<<< POST!!!
Sprint gave me no grief. I asked for a reset via chat
Sent from my PG86100 using Tapatalk
well i have the same problem and i have called and done the chat and told them that when im in roaming and i try to make a call it says unable to authenticate device and they have done nothing to fix it they just keep telling me to make sure i have automatic set in the network settings
Did you by chance check your roaming guard. Those seem to be checked after s-off, you can try unchecking them. Just an idea.
yes i checked its not a roaming guard problem
Click the link in my signature.
thanks i will try it tomorrow i hope it works i tried to tell them about error 16 when i called today but the person i talked to didnt have any idea what i was talking about granted she didnt seem to know anything else either
Dont call them telling them you have trouble, hop on chat and tell them you have "error 16 and need HLR Refresh". They will search their little handbook and come back and guide you through pulling the battery, lol. After they send the refresh all is well
cordell12 said:
Dont call them telling them you have trouble, hop on chat and tell them you have "error 16 and need HLR Refresh". They will search their little handbook and come back and guide you through pulling the battery, lol. After they send the refresh all is well
Click to expand...
Click to collapse
yeah i was going to chat i hate calling cs when i can just chat even though they do have great cs
cordell12 said:
THIS <<<<<<< POST!!!
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Click to collapse
do you not think that was the first thing i did. we did all of that still wouldnt play nice.
my phone is fixed thanks everyone for the help!!!!!!!
a friend had his thunderbolt stolen & already filed a police report & got his replacement so everything is fine with him now. I'm curious about the stolen phone itself though. I know it gets blacklisted on verizon but what about potential recovery? he never had any phone security apps installed and had that "phone finder" option disabled. can't they still track the phone via gps or something? just with all the security these days it makes me wonder how/if these thieves can even get away with it.
Yes. Go to the Google Market on the computer and have him install Lookout Plan B . This will push the app to the phone and will auto install. Then it will email him the location after a few minutes. This will only work if the thief did NOT do a factory reset/wipe, the phone is still on, and connected to the internet.
Sent from my ADR6400L using XDA App
Are u sure you are not talking about taking your friends thunderbolt and using it till you get a new phone? next time he should just say he lost it people on here have lost phones got a replacment and a lie or not they ended up finding their phone and still use it as a backup. They just put in their new 4G card and use it to test roms and such. Not bad as a 100 buck replacment.
If your buddy really did get he phone stolen, track them down and deball them and video it with the stolen phone.
If I helped you in any way please use the thank you button
Grnlantern79 said:
If you buddy really did get the phone stolen, track them down and deball them and video it with the stolen phone.
Click to expand...
Click to collapse
LMAO!!! Classic.
Sent from my ADR6400L using xda premium
voxigenboy said:
...it makes me wonder how/if these thieves can even get away with it.
Click to expand...
Click to collapse
I thought that there was in fact a "master" blacklist for stolen phones that all carriers access. It's not as applicable with VZW, but consider GSM phones and how "transferable" they are.
That said, I thought that stealing cell phones was completely foolish (not that stealing wasn't already!).
hallstevenson said:
I thought that there was in fact a "master" blacklist for stolen phones that all carriers access. It's not as applicable with VZW, but consider GSM phones and how "transferable" they are.
That said, I thought that stealing cell phones was completely foolish (not that stealing wasn't already!).
Click to expand...
Click to collapse
They make a great mp3 player, movie player or WiFi mini pad even if you can never use them as a phone again. They are basically everything an Ipod touch is but bigger screen.
If I helped you in any way please use the thank you button
To the typical person who would buy a stolen cell phone, it's just "a phone" though. People who steal stuff typically don't take things for their own use either. I just gave to wonder when a thief goes to their "fence" with stuff if they even take the phones or just take it all and toss the phones in the garbage.
Sent from my ADR6400L using XDA App
Cerberus is the best and cheapest protection you can get.
Rooted makes it even better.
baronmxc said:
Yes. Go to the Google Market on the computer and have him install Lookout Plan B . This will push the app to the phone and will auto install. Then it will email him the location after a few minutes. This will only work if the thief did NOT do a factory reset/wipe, the phone is still on, and connected to the internet.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
If he got his replacement and is using it already then his email wont be attached to the lost phone any longer nor will the number
TDubKong said:
If he got his replacement and is using it already then his email wont be attached to the lost phone any longer nor will the number
Click to expand...
Click to collapse
yeah exactly. replacement phone already came awhile ago.
whatever happened to the original is what I was curious about. I mean, if it ended up in someone's hands(with the bad esn) and they tried to re-activate it couldn't verizon track them down?
I had a phone stolen from me long ago & went through the same replacement process.
I remember trying to call my phone & some girl answered. she refused to give it back but offered to sell it to me.
Now that it's happened this time(although this time it went straight to voicemail upon calling)it just got me wondering.
It's simply not worth Verizon's time nor, in most areas, the police's time, to (actively) look for a cellphone.
Sent from my ADR6400L using XDA App
Ok, I have an upgrade available on an extra line that is used, but rarely used. Pretty much when the kids go spend the night somewhere I send that phone with them.
I don't want to upgrade that device, it never gets used and I don't want to waste an upgrade on a feature phone.
Sprints online support said that I could order the phone with that upgrade and activate it on whatever line I wanted too.
I called Best Buy earlier today, as I have several gift cards I'd like to go ahead and burn on this. But the guy there said the phone had to be activated on the line the upgrade is for. I was planning on picking it up tomorrow morning, but I don't want to spend cash on it, would rather blow the gift cards.
Anyone know if BestBuy Can/'t use an upgrade for a different line, and activate it on my line? I'm hoping the guy I talked to was just a moron.
Just activate it on the line and go home and have Sprint switch the numbers.
Sent from my SPH-D710 using xda premium
I do this all the time and yes they always had to activate it on the line that is eligible then u can switch it to whatever line u want after that
BAAAHHH!!!!
I'm too damn lazy for this.
Kcarpenter said:
BAAAHHH!!!!
I'm too damn lazy for this.
Click to expand...
Click to collapse
You have over 3k post, you obviously root phones and now you're to lazy to make a number switch, which only takes a few minutes.
Whats more crazy is you couldn't figure out you could do this on your own?
You can do it online too.
I did this with mine. Asked the guy not to turn it on to activate in best buy because I was in a hurry. Got home and had sprint move esn to my number so the phone on the lone I upgraded wouldn't be deactivated. Sprint did it and I turned it on and it updated profile with my phone number data.
Sent from my EVO using Tapatalk 2
shook187 said:
You have over 3k post, you obviously root phones and now you're to lazy to make a number switch, which only takes a few minutes.
Whats more crazy is you couldn't figure out you could do this on your own?
Click to expand...
Click to collapse
Yeah, ya see way back in the hero days, we did a whole lot of bull ****ting. 99% of those posts are useless.
shook187 said:
You have over 3k post, you obviously root phones and now you're to lazy to make a number switch, which only takes a few minutes.
Whats more crazy is you couldn't figure out you could do this on your own?
Click to expand...
Click to collapse
I agree. I did this as well, took sprint all of 20 minutes to swap the lines on the phones and all is well.
Have done this at both the BB and local sprint store on a number of occasions with no problem. HOWEVER, be warned that you can no longer to this with an "Airave" line even if it is showing up on the computer as eligible for an upgrade.
Sprint apparently figured this one out and put and end to it according to my local Sprint guy.
I bought a phone off somebody on Craigslist and the phone is still attached to his account.
And now I can't get a hold of the person I bought it from because I deleted my texts as soon as I got the phone, and he also deleted his Craigslist add.
I have had the phone for 2 days now. It's still connected, meaning he hasn't deactivated the line yet. And because of this, I can't get it activated.
(Which also makes me believe this phone wasn't stolen and sold to me.. because it's still connected and not reported as a BAD ESN.) - Also I have received no calls or texts on this number since I got it (other than me trying it out to see if it's still connected.)
What I need from the Sprint Rep:
If I PM you the phone number of this phone, will you be able to find out the name or other numbers that are connected to this line, so I can call the person and get it removed?
That would violate pretty much everything lol....
Chances are, his account might end up being a write off. Sounds shady, some people activate, get full phone discount, and never pay their bill. Causing account to suspend. If that wasn't the case, he would have taken the device off his line .
Under system settings, About/Phone Identity/Current username. Should show an email associated with the phone. It's a @sprintpcs.com email, but its worth a shot.
Always, always, always call sprint and check the status of the phone you are buying off of Craigslist.
Sorry about your purchase man. Chances are the account is going to get suspended and he/she won't pay the bill and the phone will have a bad ESN linked to the account.. Good luck and I hope Sprint does something for you but I doubt they will.
Sent from my EVO using xda premium
I would think they are going to report the phone stolen and itll end up being bad. Always do the transaction at a sprint store
Sent from my HTC EVO 4G LTE
If you have copies of emails/posting of the sale, I'd send them to Sprint, I'm sure there is something that can trace back to the seller (ip address, etc).
~Samsung Galaxy SIII (SPH-L710) - Blazer ROM v1.6 - TWRP~
Check your sprint account under recent calls. Unless all you did was just text.
Sent from my EVO
When you buy a used phone there are some extra steps you need to take to get it activated. The current activation settings need to get wiped out, which do not get wiped when doing a standard factory reset. I helped the person I sold my og evo do this. You need your MSL code in order do this. There's an app on the market called MSL Reader that will get it if you root the phone. You should be able to root it without activating it.
Dial ##72786#
It will prompt you for a password. Enter the MSL Code
Press Menu, and then hit reset.
This will factory reset the phone and reset the network data so it can be activated.
This would be good practice to do this before selling your phone. It will wipe your name and phone number out of the phone, and make it easier for the receiving party to activate.
EDIT: Here's a link explaining it direct from sprint. Go down to the section about programming a used phone.
http://support.sprint.com/support/a...ox=program evo 4g lte&id16=program evo 4g lte
EDIT2: It also looks like you can try the manual program option mentioned in that link. Dial ##123456# replacing 123456 with your MSL Code, then follow the rest of the instructions.
Never hand over the cash until the phone is on your account at the Sprint store. I have seen it where it says it is clear but when it went to activate there was another problem with the phone account.
Sent from my C64 w/Epyx FastLoad cartridge
timtlm said:
When you buy a used phone there are some extra steps you need to take to get it activated. The current activation settings need to get wiped out, which do not get wiped when doing a standard factory reset. I helped the person I sold my og evo do this. You need your MSL code in order do this. There's an app on the market called MSL Reader that will get it if you root the phone. You should be able to root it without activating it.
Dial ##72786#
It will prompt you for a password. Enter the MSL Code
Press Menu, and then hit reset.
This will factory reset the phone and reset the network data so it can be activated.
This would be good practice to do this before selling your phone. It will wipe your name and phone number out of the phone, and make it easier for the receiving party to activate.
EDIT: Here's a link explaining it direct from sprint. Go down to the section about programming a used phone.
http://support.sprint.com/support/a...ox=program evo 4g lte&id16=program evo 4g lte
EDIT2: It also looks like you can try the manual program option mentioned in that link. Dial ##123456# replacing 123456 with your MSL Code, then follow the rest of the instructions.
Click to expand...
Click to collapse
Not gonna work... because the ESN is attached to another ptn.... you can manually edit with Msl all you want, but it isn't going to get the phone working on his line.
Sent from my SPH-L710 using xda app-developers app
afive720 said:
Not gonna work... because the ESN is attached to another ptn.... you can manually edit with Msl all you want, but it isn't going to get the phone working on his line.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Well, the OP might just be following the wrong directions for activating a new phone instead of a used phone. He says there have been no calls or texts coming in. I would try making a call to see if it is in fact active.
i'm curious to see how this playsout
`Ghost` said:
i'm curious to see how this playsout
Click to expand...
Click to collapse
+1
Sent from my EVO using xda app-developers app
I really do believe this was an account opened probably with no social just to make a quick few bucks.
I work for Sprint and see this all the time. Expect a deactivated phone with a bad esn in a few days.
Sent from my EVO using xda premium
You could flash it to boost mobile but you would lose your 4G capability. Other than that they are basically the same network and you can port your number over.
Gotta love how he starts this thread then disappears.
Sent from my EVO using xda premium
durandetto said:
Gotta love how he starts this thread then disappears.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
My thoughts as well!
Or u can also use http://checkesnfree.com/ to check the status. I e used this Site alot
Blazing with Viper4G As Always!!!!
timtlm said:
Well, the OP might just be following the wrong directions for activating a new phone instead of a used phone. He says there have been no calls or texts coming in. I would try making a call to see if it is in fact active.
Click to expand...
Click to collapse
It's active. I can make calls, use web, text etc.
`Ghost` said:
i'm curious to see how this playsout
Click to expand...
Click to collapse
Lol. Popcorn.gif
cor4twenty said:
I really do believe this was an account opened probably with no social just to make a quick few bucks.
I work for Sprint and see this all the time. Expect a deactivated phone with a bad esn in a few days.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
This is what I'm afraid of. But I bought the phone literally BRAND NEW for only a $100 cash. So even if he was going to do what you said, wouldn't be end up losing out, as the phone+sign up fees would cost more?
durandetto said:
Gotta love how he starts this thread then disappears.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Have been PM'd by some Sprint reps. Just waiting on them to help me out.
reverepats said:
Or u can also use http://checkesnfree.com/ to check the status. I e used this Site alot
Blazing with Viper4G As Always!!!!
Click to expand...
Click to collapse
Wasn't thinking when I got it. =[
I would take it to PagePlus and at least be on Verizon's network. =D
Damn, I wish I had my own personal Sprint rep to clear ESN's that have been reported as bad.
Sprint said:
5678: SprintFreeMsg: To confirm your eligibility for a Sprint discount, please visit sprint.com/verify to submit proof you qualify.
Click to expand...
Click to collapse
Did anybody get this text? A little weary about going through the link. Gonna call them too.
i got it too
oohaylima said:
Did anybody get this text? A little weary about going through the link. Gonna call them too.
Click to expand...
Click to collapse
I got this too. Mine is through studentrate so I don't know what to tell them. Does anybody know if we can still do that EPRP thing to get a discount? Between this, making the discount only applicable to one line instead of all, and raising TEP prices I'm paying more now for the worst service of any major carrier and I'm kinda pissed.
Well the link IS sprint.com, so I wouldn't be worried. If it was a shortened link or something else I would be, but since it's pointing directly to sprint, nothing to worry about. All that site asks is for your phone number, which if they were a scammer, they already have. If they also asked for your SSN it would be shady.
oohaylima said:
Did anybody get this text? A little weary about going through the link. Gonna call them too.
Click to expand...
Click to collapse
Don't click the link if you're afraid. Manually type it just to be safe.
Read, Search, Read again, ... Then Ask with Tapatalk 2
coal686 said:
Don't click the link if you're afraid. Manually type it just to be safe.
Read, Search, Read again, ... Then Ask with Tapatalk 2
Click to expand...
Click to collapse
Its Sprint doing an audit of your account. You either have a discount or were given a discount when you recently upgraded.
As part of the discount you have to now prove you are eligible for the discount.
Example would be a fire fighter getting a discount. He would have to take a pic of his FF ID, or something official from the department so sprint can verify you are able to get the discount.
What makes me weary is that the website it takes you is not even secure. Hell, I don't even see an SSL writeup when you hit submit.
So, again, a little weary.
Well it makes no difference to me cause i cant get my military discount since i have the simply everything plan. But i got the text and i thought it was a bit weird.
Sent from my Nexus 7 using Tapatalk 2
Yes, this was recently put into effect in late July. From now on, all main line upgrades require the NVP discount to be confirmed. If you want to keep your discount, you must prove you are still employed there, or a retiree etc.
Sent from my PG86100 using xda premium
oh wow, this is pretty interesting that they are making you manually confirm this. (I guess smart for business but I didn't expect it)
Aside from just that text, was there anything else that was sent out? I don't ever remember seeing anything like that, but then again it was probably small print somewhere.
They just sent another text stating that the verification text was sent in error. I tried to verify before I received the second text and website said no verification needed.
Sent from my PG86100 using xda app-developers app
Yeah, just got it too. I called in appalled that the website they lead us to is unsecure. And that I wouldn't input anything until that was fixed.
Glad they squared this stuff away.
Sprint said:
5678: SprintFreeMsg: We unintentionally sent you an SMS message yesterday regarding your Sprint discount. Please disregard. No action is needed.
Click to expand...
Click to collapse
nohoy said:
oh wow, this is pretty interesting that they are making you manually confirm this. (I guess smart for business but I didn't expect it)
Aside from just that text, was there anything else that was sent out? I don't ever remember seeing anything like that, but then again it was probably small print somewhere.
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Technically its supposd to be done at time of activation. Thats part of the local stores compliance.
However if its done online or over the phone its up to you to supply the credentials or loose the discount.
Back when i worked for a sprint rep store we had to document why we gave discounts and had to keep the info in case we got audited by Sprint.
Things have changed since then.
Also got the "sent you a message in error" text recanting the verification request.
P_M_G said:
Also got the "sent you a message in error" text recanting the verification request.
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Ditto.
So does this mean we're set? or are they going to come asking again?
We should be good. But as I wrote before, I'm not verifying anything until they make that link secure.