Unlike mine, my mother's SGS2 has been running quite swimmingly all these years. But a new problem has arisen; even with a full charge, the phone will randomly die. As little as 5 minutes or as long as a few hours, but it turns off all the same.
Figured it'd be the battery considering its age, so I bought a brand new one. Properly branded, new stock and all. But the problem persists.
She hasn't installed anything recently that should be draining the battery -don't think she knows how to install anything, come to think of it- and although we might be able to budget a new phone for it, it'd be nice if the S2 was salvageable.
Everything about is as stock, so just wondering if there's something I could do about it or whether to give up. In my experience, Samsung do seem to make phones to last..until the next model is out! My old S2 was crap within a few months although my Note 2 is still hanging in nicely..so who knows.
So my question is, is there something I can do to get this phone playing nicely again, or is it buggered?
Rizaria said:
Unlike mine, my mother's SGS2 has been running quite swimmingly all these years. But a new problem has arisen; even with a full charge, the phone will randomly die. As little as 5 minutes or as long as a few hours, but it turns off all the same.
Figured it'd be the battery considering its age, so I bought a brand new one. Properly branded, new stock and all. But the problem persists.
She hasn't installed anything recently that should be draining the battery -don't think she knows how to install anything, come to think of it- and although we might be able to budget a new phone for it, it'd be nice if the S2 was salvageable.
Everything about is as stock, so just wondering if there's something I could do about it or whether to give up. In my experience, Samsung do seem to make phones to last..until the next model is out! My old S2 was crap within a few months although my Note 2 is still hanging in nicely..so who knows.
So my question is, is there something I can do to get this phone playing nicely again, or is it buggered?
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Click to collapse
I think the problem is with the new battery. Maybe, you can try another battery, since, my phone is 4 years old as well and I purchased a new battery 2 months ago. So, if I my phone runs stock ROM, I get 24 hours of battery, which is pretty descent.
Another workaround would be to try to locate custom ROMs which save battery, and flash them to check the issues. If not solved, you can always revert back to Stock ROM.
Regards.
But it exhibits the same problem with the brand new battery as it did with the old one.
Which makes me think it's less a battery problem and more something else. And rather than buy yet another battery, may as well just buy a new phone.
Rizaria said:
But it exhibits the same problem with the brand new battery as it did with the old one.
Which makes me think it's less a battery problem and more something else. And rather than buy yet another battery, may as well just buy a new phone.
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Click to collapse
Check your usb port as well. Check out this youtube video or google for more info
http://www.google.com.au/url?sa=t&r...PUa35E3AyTaNu-IzErngxYg&bvm=bv.91071109,d.dGY
So with further testing with a new battery, the S2 seems to turn off at about 25% power and after a little while on charge I can turn it back on.
I've recalibrated the battery, factory reset and all but the problem is still present. Can't figure this out.
Rizaria said:
So with further testing with a new battery, the S2 seems to turn off at about 25% power and after a little while on charge I can turn it back on.
I've recalibrated the battery, factory reset and all but the problem is still present. Can't figure this out.
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Click to collapse
Problem with the hardware. Try cleaning out the USB port. It's probably time to move on an buy a new device.
Yeah, I've done so. Just would be nice to have it working as a spare.
Thanks.
Propably motheeboard is dying, if new battery doesnt help. Also try to reflash Official JB 4.1.2 via ODIN, if problem persist, it sadly means that its time to change phone.
Related
Its been doing this for a while. I'll go to check it and it's off, but the battery hasn't died. Last night it did this so my alarm didn't go off for work this am. Everything is stock on my phone. N
stock everything so please don't ask what rom/kernal/whatever ..
Any suggestions? I can't be late to work again because this phone is for ****
If you are absolutely sure that your phone is completely stock, then the problem is probably your battery. Does this only happen when the phone is not plugged in?
It does it when its on the charger too. Like I woke up this morning and found it off but it was on the charger when i found it like that. i havent flashed anything or changed any roms or kernals which is why I say its stock. otherwise people ask me what rom im using or whatever.
It could possibly be a lose battery. Generally people will notice it when there is movement to the phone i.e. shaking it or dropping it. If the phone is completely still when it randomly shuts off chance are that a lose battery is not your issue. Still its worth looking into. Most people fix a lose battery with a small piece of cardboard wedged between the battery and case.
Good luck!
Probably not a loose battery. I just had it charging for the past hour and went to check it to find it turned off. Any suggestions as to why it happens when its just sitting there charging?
My phone did the same thing, and with my wife having the same phone I was easily able to rule out battery. Since your complety stock it sounds like a problem with the phone. If your with Tmobile give them a call and see if they will replace it, they did for me.
Sent from my SGH-T959 using XDA App
My phone is already a year old tho. i think my warrenty is gone,
(At least in my case) the warranty didn't matter. I had a 100% bricked vibrant and I told them that "it just happened" and no one was the wiser. I got a replacement and all I had to pay for was shipping. So my advice, tell the T-Mobile rep: my phone is broken through no fault of my own and I want a replacement.
Edit: that stuff happened like a year ago so I don't know if that policy still applies. Hope this helps though.
I did download Load Monitor and made the settings a certain way. so far it hasnt shut off. We will see if I am late to work again tomorrow.
even some stock Samsung roms (like kb5 and ka5) lately have had the same turning off problem for me as well. i think it has to do with some of the older vibrant's when the hardware (battery) becomes charged or is depleting slowly, triggers a software issue like a discharge error forcing an emergency shut-down to prevent damage. the only thing i can recommend it to take the advice of previous posters and get a replacement or upgrade if you are nearing the end of your contract.
just a few things to consider.
Have you tried, I know this sounds odd, a drastic ROM change? Not just switching between Froyo ROMs, but moving to a Gingerbread ROM like MIUI? Could help isolate the problem if it keeps happening under a different OS.
my problem is gone now that i use custom roms. the same could help you thread starter.
Edit. i know you refer to developers as op's but do you do the same to a thread starter?
Pretty sure OP stands for "Original Poster", as in the person who started the thread. Developers start a lot of threads which is probably why you thought it referred only to developers.
Since installing Load Manager my phone hasnt shut off by itself. Seems to have fixed the problem!
Hey XDA!
I'm having an issue with my Galaxy S2 I9100. Basically the problem started a while ago when I dropped it and the screen shattered. I wasn't willing to get the screen replaced so I bought a replacement screen off of eBay and replaced it myself. At first it seemed to be in complete working order and everything was going great. However, over time I got an issue of the phone turning off and me having to restart it. It would come at the most random times too, I would be going about my business and the phone just randomly turned off. The problem progressed and got worse and worse and the shut downs would be more frequent. I remedied the problem by keeping the phone plugged into the A/C adapter and it wouldn't shut down while it was charging. It got worse however, and I could barely turn on the phone without it completely shutting down after a few seconds, and even when it was charging it would still turn off. So basically my question is how can I fix this? Is it a hardware problem and something that I shouldn't try to fix because its not worth it? I tried even resetting the phone to factory settings and everything I had in my knowledge to fix it but nothing would work. Would it be just worth it to sell it as spares? Thanks for helping me out!
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
gastonw said:
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
Click to expand...
Click to collapse
Allright, the battery seems to have expanded a bit as well I should note, so that may be causing the problem. I have a friend with the same phone so I'll try his battery to see if it makes a difference.
Swap it & share the outcome with us.
Sent from the little guy
Battery expansion is a sure sign that the battery needs replacing, and the other symptoms you describe are common to a failed battery too........
If the battery has expanded, that is an indication of a build up of gasses within the cell.....the battery is now pressurised....it could physically fail at any time....best to take it out and throw it away before it leaks fluid all over the inside of your phone. Further charging will only serve to increase the risk of failure.
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Oh god I feel so stupid now lol. Yeah I tried it with another battery and the phone works completely fine nothing wrong with it. I guess I'm gonna order a replacement battery off of eBay tonight and sell my phone once it arrives. Thanks so much guys! :good:
Just for future reference however, how is the battery expansion caused and what are some ways to prevent it? Thanks again.
'Old age'. You can't. When the battery begins to expand & feel 'squishy', it's time for a new one.
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
ZSwagger1988 said:
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
Click to expand...
Click to collapse
Maybe stuck power button........flick the back of your phone a couple times.
I know button seems to be fine, but that doesn't mean anything. Flick away, see what happens
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Ok tried flicking it to no avail. Any other ideas could this be a software bug or is it most definitely hardware? I'm thinking its software but obviously can't be sure
OK now I've got some more info on the issue. it wont reboot while charging and turned on, but it will if its charging and turned off. the only thing i haven't tried is a new battery is it worth me doing that? any other ideas or thoughts at all?
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
440bro said:
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
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Where's the best place to get a cheaper battery? I looked on ebay and they have some but i dont know if i trust i did search oem, but at the smae time dont wanna pay 30$ for one from at&t
Ebay is cheap! But yes some vendors aren't very trustworthy, or prompt. I stick to a close vendor when on eBay.
There's always Amazon. Very reasonable. Lots of users on here like the anker 2700ma battery and swear by it. The stock battery is 2500ma.
http://www.amazon.com/gp/aw/s/ref=is_box_?k=i717+battery
OK just for an update i have done absolutely everything i can software wise tried all 3 version of stock (GB, ICS, AND JB) the problem still continues so now I go to hardware. I'm gonna try a battery, and look under the hood at the power button and the rest of the main board. And if the battery doesn't work, then I'm thinking I will try to switch out main board. I really think this is a software issue as it does it when the phone sleeps no matter how it does it but all I can do is tinker and find out lol. I'll keep updating for everyone who has this problem. I appreciate all the help
OK another update i got it opened and played with the power switch it seems to be just fine but i blew it out with air just to be safe problem still continues i should also mention that i broke the sim slot right when i got the phone and i noticed the rebooting the next day but i doubt they are connected so im gonna fix sim slot, then go from there i have a standard battery and an extended battery problem continues with both of them so im going straight to motherboard as i think thats the issue anyway. Ill keep this thread updated
Please... someone help me as I have bought this phone without a warranty and likewise have no insurance.. and I JUST bought the phone maybe a month ago!!!!/B]
My phone won't keep a charge, it charges only to a certain point while on the charger (that is any charger, inc. the one that came with the phone), but will die within about 15-20 mins after taking it off of the charger, and if I use it while on the charger it will drain the battery the same way as if it was off of the charger, and die within 10-15 mins! Likewise, it started doing this funky vibrating stuff just an hour ago and will not boot up while on the charger at all anymore! I did a little research and found different opinions.. the most relevant being a need to replace the charger port and the other to change the battery. This is crazy as my phone as well as the accompanying accessories such as the battery and the charger were bought brand spanking new and SHOULD NOT be going crazy like this!
Signed,
One p.o'd Miss
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
Response
Agoattamer said:
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
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No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
Response
i717 said:
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
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Thank you very much for the quick response. I figured that the battery was the issue. I had a Samsung Galaxy 3 prior to purchasing the Note and it had the exact same issue,.. well not the same exact symptoms, but the need for a new battery due to not taking a charge, and I hadn't had that particular phone more than 6 months! Perhaps it is a Samsung manufacturing issue with faulty batteries, similar to car manufacturers who have massive recalls on their vehicles due to faulty engine or other car parts. My physician told me that I needed to switch to an IPhone, lol... better quality I assume. Perhaps he is right.. ???
....
MommaHoney said:
No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
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Oh.. I forgot, yes the phone is 100% stock as you assumed. Terrible that it is doing what it is doing! Guess I need to get that battery then... ho hum.. more moola out of my darn pockets!
Your carrier (AT&T, T-Mobil, etc) store would at least put in a known good battery to see if that is all it is. And if so, then a new the cost of a new battery is next.
And as far as the iPhone......been down that road, and I could never go back to the iPhone. It was good for it's purpose and reliable. But NO more reliable than any Android phone I've owned. (3 of them).
And should the battery die in the iPhone, you will need to take it or send it back to an iPhone repair center. You don't just pull the back of it off, and replace the battery. At least in my 2 - iPhone 3G versions anyway.
And then there is rooting...cant hack an iPhone. You can jail break them, but that is not the same thing, and you still have no control over the OS.
JMO on the apple stuff.. Good, but VERY limited.
Keep your Note, it's better IMO, and has a huge screen.
I've had a problem with my phone since day one (beging of November). I've tryed reading up for tips here, tryed alot of diffrent thing, plus hard reset, soft reset, repair in Sony bridge, fabric reset, runing the phone in safemode ect. Nothing seems to work. I use the phone normal, only some calls and texts somethimes, camera, and scrolling social media. But still the bayttery last just a half day, full charged in the morning and empty before bed time.
Does anyone have any more tips? Anyone think Marshmellow will help? Really reluctant going back to the store and them sending in for repair, being without a up-to-date phone for weeks and most likely problem not solved when geting it back and then doing this for 4 times before they'll replace it. (aldready done this every 3month or so with the Z1C og Z3C since spring 2014... *tiered*)
Groofy85 said:
I've had a problem with my phone since day one (beging of November). I've tryed reading up for tips here, tryed alot of diffrent thing, plus hard reset, soft reset, repair in Sony bridge, fabric reset, runing the phone in safemode ect. Nothing seems to work. I use the phone normal, only some calls and texts somethimes, camera, and scrolling social media. But still the bayttery last just a half day, full charged in the morning and empty before bed time.
Does anyone have any more tips? Anyone think Marshmellow will help? Really reluctant going back to the store and them sending in for repair, being without a up-to-date phone for weeks and most likely problem not solved when geting it back and then doing this for 4 times before they'll replace it. (aldready done this every 3month or so with the Z1C og Z3C since spring 2014... *tiered*)
Click to expand...
Click to collapse
That's the lollipop radio active bug on latest .200 build I guess, I got similar case with you. Battery draining quick when not in use but I'm better than u, probably you got some other apps/services spending extra battery at background too.
Send back the phone every week won't help. Flash back .152 rom should be better but I think it will need Marshmellow to fix it ultimately.
TheEndHK said:
That's the lollipop radio active bug on latest .200 build I guess, I got similar case with you. Battery draining quick when not in use but I'm better than u, probably you got some other apps/services spending extra battery at background too.
Send back the phone every week won't help. Flash back .152 rom should be better but I think it will need Marshmellow to fix it ultimately.
Click to expand...
Click to collapse
For me it seems okey when not in use, unless theres a bug or something. F.ex the battery indicator is pretty much the same when I stop using it and when I pick it up again. And then it drains fast, f.ex scrolling down internet/facebook/instagram og whatever it drops 1% pr every 1min +/-.
And like explained, Ive tryed to run it in saftymode also, all my apps, settings ect gone, and pretty much still the same battery drain.
So unsure if marshmellow will fix this, or the store needs to repair it if thats possible, or the phone just needs to be replaced. Or maybe someone has another battery fix tip?
Groofy85 said:
For me it seems okey when not in use, unless theres a bug or something. F.ex the battery indicator is pretty much the same when I stop using it and when I pick it up again. And then it drains fast, f.ex scrolling down internet/facebook/instagram og whatever it drops 1% pr every 1min +/-.
And like explained, Ive tryed to run it in saftymode also, all my apps, settings ect gone, and pretty much still the same battery drain.
So unsure if marshmellow will fix this, or the store needs to repair it if thats possible, or the phone just needs to be replaced. Or maybe someone has another battery fix tip?
Click to expand...
Click to collapse
I understand now, you switched to safe mode to freeze background apps. I still believe that sd810 is quite power hungry when you real get used to it and some apps like facebook is usually resources hogging. But mine won't drop like 1% per min, there must be somethings wrong with you. It can be bad battery or charger in your phone damaged or the usb cable or wall charger which made your battery not actually full charged.
TheEndHK said:
I understand now, you switched to safe mode to freeze background apps. I still believe that sd810 is quite power hungry when you real get used to it and some apps like facebook is usually resources hogging. But mine won't drop like 1% per min, there must be somethings wrong with you. It can be bad battery or charger in your phone damaged or the usb cable or wall charger which made your battery not actually full charged.
Click to expand...
Click to collapse
Hm... Yeah, it might be something like that. Been like that since day 1 =/
I originally bought one a week before, but it had the echo problem so since it was within 30days they just gave me a new. I think that one also had a bit of a battery problem, but cant remember if it was that bad. I really should have gone back before 30 on this one too, I was just so tiered of replacing and sending for repair. And I thought Marshmallow would be right around the corner or that some of the things I have tried might work.. But no..
But yeah, do think its more likely that it needs repair/replacement than that Marshmallow will solve it?
EDIT: It cant be the actual charger btw, I switch using an old Z3C charger, the one that follows and an another USB charger.
I face a similar problem. I doesn't have any solution :/
I gave up, and sent it in for service. Fingers crossed it helps and no more problems with anything after that.
http://forum.xda-developers.com/android/general/guide-extreme-battery-life-t3095884
If you guys got root and xposed, try Amplify it can limit many wakelock and follow this guide.
http://forum.xda-developers.com/showthread.php?t=1179809
I've used BetterBatteryStat and track what is causing wakelock. After limited them, my battery is a bit better now.
Sent it in for service also. I hope they will send me back a fully working phone. This is my first try with Sony care on 3 sony phones !
Sooo, the service report says that they have installed newest software and fabric reset the phone, tested it and dont see the same problem that I do.. That was a bummer, since the problem is deff there (I have same settings, apps, widgets ect as I have had on several z1c og and z3c. But battery have been better on all of them, 3days when they are new, and 1-2 days later. This z5c has been at approx 1/2 day since day one... ). And i have tried fabric reset, soft reset, hard reset, repair in bridge and saftymode. Hope it just magically works when I get it back..
Groofy85 said:
Sooo, the service report says that they have installed newest software and fabric reset the phone, tested it and dont see the same problem that I do.. That was a bummer, since the problem is deff there (I have same settings, apps, widgets ect as I have had on several z1c og and z3c. But battery have been better on all of them, 3days when they are new, and 1-2 days later. This z5c has been at approx 1/2 day since day one... ). And i have tried fabric reset, soft reset, hard reset, repair in bridge and saftymode. Hope it just magically works when I get it back..
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My drain strangely slowed down after flashing generic nordic over Norwegian Telenor branding. Can't really explain it since the branding is very subtle.
sveintore said:
My drain strangely slowed down after flashing generic nordic over Norwegian Telenor branding. Can't really explain it since the branding is very subtle.
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Would give it a try if you found it eariler. Yes, I found this rom in xperifirm under Norway. But now I will just wait for 6.0 out.....
---------- Post added at 12:02 PM ---------- Previous post was at 11:50 AM ----------
Groofy85 said:
Sooo, the service report says that they have installed newest software and fabric reset the phone, tested it and dont see the same problem that I do.. That was a bummer, since the problem is deff there (I have same settings, apps, widgets ect as I have had on several z1c og and z3c. But battery have been better on all of them, 3days when they are new, and 1-2 days later. This z5c has been at approx 1/2 day since day one... ). And i have tried fabric reset, soft reset, hard reset, repair in bridge and saftymode. Hope it just magically works when I get it back..
Click to expand...
Click to collapse
Try disable Google Play Services and check if it is creating the drain overnight.